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Sony

Sony CRE-C20 Self-Fitting OTC Hearing Aids for Mild to Moderate Hearing Loss, Prescription-Grade Sound Quality, Compact Virtually Invisible Design, Customizable App, and Rechargeable Battery

  • Based on 260 reviews
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Availability: In Stock.
Fulfilled by Amazon
Arrives Wednesday, Mar 11
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Features

  • SLEEK AND VIRTUALLY INVISIBLE: One of the smallest OTC hearing aids on the market, thoughtfully designed to stay under the radar, while still providing improved hearing clarity.
  • COMFORTABLE FIT TO YOUR EARS: Find your ideal fit from one of four sleeve sizes designed to maximize comfort and ease.
  • CUSTOMIZED HEARING AT YOUR FINGERTIPS: Easily set up and customize your CREC20 OTC hearing aids with the Sony | Hearing control app. With sound quality and volume control at your fingertips, you can adjust your settings how you need to, when you need to.
  • RECHARGEABLE BATTERY FOR ALL-DAY USE: Equipped with a rechargeable battery that offers up to 28 hours of continuous use for easy, convenient, and reliable all-day hearing.
  • AN FSA/HSA ELGIBLE PRODUCT: Customers can purchase the CRE-C20 with an FSA or HSA account, depending on eligibility. (Subject to member eligibility. Customers should check with their insurance company to verify coverage and eligibility.)
  • HEARING AIDS FOR SENIORS: FDA-cleared medical device developed in partnership with WS Audiology. (FDA cleared as OTC self-fitting hearing aid intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing impairment.)
  • IP68 RATING: Offers durability in almost any situation, with an IP68 rating that protects against water, moisture, and dust.
  • AUTOMATCIALLY ADJUST TO YOUR SURROUNDINGS: Automatically analyzes and adjusts sound based on your surroundings to improve your listening experience in any environment.
  • SPEECH CLARITY IN NOISY ENVIRONMENTS: With Ear-to-Ear Wireless Link, the CRE-C20 work together to produce effective, high-quality noise reduction and directionality, improving speech understanding in busy environments and helping you focus on the sounds that matter most.
  • PRESCRIPTION-GRADE SOUND QUALITY: Developed with Sonys innovative technology to produce prescription-grade sound quality comparable to traditional hearing aids.

Description

Introducing CRE-C20 OTC hearing aids—a premium, rechargeable solution delivering all-day hearing clarity in a modern, discreet design. The CRE-C20’s latest technology improves access to sounds and prioritizes speech clarity while maintaining awareness of surrounding noises. This enables you to focus on conversations and still enjoy a rich listening experience.

Brand: Sony


Color: Black


Ear Placement: In Ear


Form Factor: In Ear


Impedance: 32 Ohms


Noise Control: Sound Isolation


Frequency Response: 20 Hz


Headphones Jack: 3.5 mm Jack


Model Name: CRE-C20


Connectivity Technology: Sony hearing control app


Wireless Communication Technology: Sony Hearing Control app


Included Components: 2 hearing aids in charger, Closed sleeves in 4 sizes (XS, S, M &L), USB cable, Care tools, User Guide, Flier for initial set up, Warranty


Material: Plastic, Silicone


Specific Uses For Product: Supports communication for people with mild to moderate hearing loss


Recommended Uses For Product: Activities of Daily Life


Compatible Devices: Android OS 11 and higher, Apple iOS 15 and higher


Control Type: App Control


Cable Feature: Without Cable


Item Weight: 0.03 Pounds


Water Resistance Level: Water Resistant


Style: In Ear


Control Method: App


Number of Items: 1


Controller Type: Sony Hearing Control app


Battery Life: 28 Hours


Audio Driver Type: Balanced Armature Driver


Carrying Case Color: Black


Earpiece Shape: In Ear


Hardware Interface: 3.5mm Audio


UPC: 027242929173


Input Device Interface: app


Generation: 1st Generation


Supports Bluetooth Technology: Yes


Special Feature: Rechargeable Battery


Manufacturer: Sony


Product Dimensions: 6 x 3.7 x 2.25 inches


Item Weight: 0.48 ounces


Item model number: CREC20


Batteries: 2 Lithium Ion batteries required. (included)


Date First Available: August 27, 2024


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Wednesday, Mar 11

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Similar Products

Top Amazon Reviews

    • Very nice, especially with vented sleeves. Even better than Sony's CRE-E10.
I tried Audien Atom X's, but they made background noise worse, not better. Then tried these: https://www.amazon.com/dp/B0FT2N3XCS, which were somewhat better, but not worth keeping (I returned them). On the assumption that you get what you pay for, and based on some reviews on YT and elsewhere, I bought Sony CRE-E10s. They were drastically better than the above (I also gave them 5 stars). The app is certainly useable, but could use some improvements when it comes to saving custom settings and maintaining the settings between wearings. As it stands right now, each time you put the hearing aids in they are at the default settings. The defaults are pretty good, but I would prefer my custom settings stay set until I change them. The other thing is that the closed sleeves that come with the hearing aids work, but you get a "plugged up" feeling that is unnatural. Not being able to hear yourself very well also tends to degrade the experience. Although Sony doesn't mention the availability of vented sleeves for the CRE-E10, the ones they sell for the CRE-C10 fit perfectly and fix those issues. I was very happy with the E10s with vented sleeves, and expected to keep them. Then I saw how small the CRE-C20s are and that they too are rechargeable. They lack Bluetooth support of any kind, and instead use ultrasonic communication between the app and hearing aids. Since I have an Android phone, the E10s Bluetooth streaming was of no use to me anyway, so I didn't lose anything trying the C20s. So happy I tried the C20s. Even more comfortable than the E10s since there's no part of them potentially pushing on your outer ear. Also, the settings in the app are "sticky" - I don't have to re-set them every morning when I put the hearing aids in. Regarding sound quality and noise reduction, they are at least as good as the E10s, and probably a little better. I've tested them in every situation, and most importantly for me, noisy restaurants, and I can easily hear the conversation at my table. However, as with the E10s, I highly recommend buying vented sleeves since that makes the sound much more natural. Whereas with the E10s I needed medium-size vented sleeves, with the C20s I needed to go with small ones (tried medium first and they kept sliding out of my ear canal, though still worked ok). Note that the vented sleeves for the E10s and C20s are not cross-compatible - the E10 vented sleeves do not fit on the C20s, and probably vice versa (I didn't check). These are the ones for the C20: https://www.amazon.com/dp/B0D9R5R1BZ. ... show more
Reviewed in the United States on January 11, 2026 by Russ C
    • Works Well But the Charger is So Awkward It Ruins the value of the Set
The hearing aids seem to work well. My biggest complaint is with the charger. I have a very hard time getting the aids to register that they are charging. I put the aid on the cradle, it looks to me like the contacts connect, but the charge light doesn't come on. I juggle the aid a little, and it comes on. Or not. Or comes on and then turns off a few seconds later. While the aids work, the nightly anxiety about whether they're charging correctly is frustrating. I have now has a lot more experience with the hearing aids and charger, I have a higher estimation of the hearing aids, but I'm much more frustrated with charging. I have to get the aid exactly, precisely, in the cradle or nothing happens. You'd think popping it in the cradle and hearing the magnetic "click" would mean you're good to go charging. But oh no, I hear the click, the aid is in place, and nothing happens. Honestly if I'd known the charging was so frizzy I would not have bought this set. The longer I use these hearing aids, the less I like them. Plus, the app is absolutely infuriating. It has stopped "letting" me log in, so now I can't control or adjust my hearing aids, Sony evidently attached my e-mail address to someone else;s account and now I can't log in. I have tried to create a new account, with failure. I've am SO SORRY I BOUGHT this hearing aid. The sound is tinny, the app is horrible and doesn't really allow solid control, and the account process is awful. I feel like I just flushed $1000 down the toilet. I will NEVER buy another Sony hearing product. ... show more
Reviewed in the United States on October 31, 2024 by Lawson Stone
    • Great hearing aids, terrible case.
I’ve had top of the line over the ear hearing aids in the past. Because I also wear glasses, I hated the crowding behind my ears with both on. I thought I would try these, and I’m so glad I did! The sound quality is great, the app is good also. So why not 5 stars? The case is terrible. At night it is difficult to place these exactly where they need to go so they will charge. Also the charger can only charge the hearing aids three times before needing to be plugged in again. This is a pain on vacations. The competition has a case that will charge the hearing aids for two weeks! You can leave your charger at home. I don’t understand why the competition can have such a great battery in the charger, when Sony cannot. I am hoping that they will come out with a new charger that you can simply drop your hearing aids into a vertical slot and they will align correctly, and increase the battery life tremendously. When they do, I will be first in line to get them. Overall, very satisfied with the quality of the hearing aids themselves. ... show more
Reviewed in the United States on January 5, 2026 by Kindle Customer

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