Sony CRE-C20 Self-Fitting OTC Hearing Aids for Mild to Moderate Hearing Loss, Prescription-Grade Sound Quality, Compact Virtually Invisible Design, Customizable App, and Rechargeable Battery
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This item is eligible for return within 30 days of receipt
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Availability:
In Stock.
Arrives
Tuesday, Aug 5
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Features
- SLEEK, DISCREET, AND VIRTUALLY INVISIBLE: One of the smallest OTC hearing aids on the market, thoughtfully designed to stay under the radar, while still providing improved hearing clarity.
- COMFORTABLE FIT TO YOUR EARS: New and enhanced ear sleeves offer improved grip and shaping, for snug, all day comfort without slippage.
- CUSTOMIZED HEARING AT YOUR FINGERTIPS: Easily set up and customize your CREC20 OTC hearing aids with the Sony | Hearing control app. With sound quality and volume control at your fingertips, you can adjust your settings how you need to, when you need to.
- RECHARGEABLE BATTERY FOR ALL-DAY USE: Equipped with a rechargeable battery that offers up to 28 hours of continuous use for easy, convenient, and reliable all-day hearing.
- AN FSA/HSA ELGIBLE PRODUCT: Customers can purchase the CRE-C20 with an FSA or HSA account, depending on eligibility. (Subject to member eligibility. Customers should check with their insurance company to verify coverage and eligibility.)
- HEARING AIDS FOR SENIORS: FDA-cleared medical device developed in partnership with WS Audiology. (FDA cleared as OTC self-fitting hearing aid intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing impairment.)
- IP68 RATING: Offers durability in almost any situation, with an IP68 rating that protects against water, moisture, and dust.
- AUTOMATCIALLY ADJUST TO YOUR SURROUNDINGS: Automatically analyzes and adjusts sound based on your surroundings to improve your listening experience in any environment.
- SPEECH CLARITY IN NOISY ENVIRONMENTS: With Ear-to-Ear Wireless Link, the CRE-C20 work together to produce effective, high-quality noise reduction and directionality, improving speech understanding in busy environments and helping you focus on the sounds that matter most.
- PRESCRIPTION-GRADE SOUND QUALITY: Developed with Sonys innovative technology to produce prescription-grade sound quality comparable to traditional hearing aids.
Description
Introducing CRE-C20 OTC hearing aids—a premium, rechargeable solution delivering all-day hearing clarity in a modern, discreet design. The CRE-C20’s latest technology improves access to sounds and prioritizes speech clarity while maintaining awareness of surrounding noises. This enables you to focus on conversations and still enjoy a rich listening experience.
Brand: Sony
Color: Black
Model Name: CREC20
Power Source: Battery Powered
Special Feature: Rechargeable Battery
Product Dimensions: 6 x 3.7 x 2.25 inches
Item Weight: 0.48 ounces
Item model number: CREC20
Batteries: 2 Lithium Ion batteries required. (included)
Date First Available: August 27, 2024
Manufacturer: Sony
Country of Origin: Singapore
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Tuesday, Aug 5
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
I began my HA shopping with the urging of my wife of 50 years. After agreeing to a hearing assessment from a local audiologist, I was found to have moderate bilateral hearing loss, especially at higher frequencies. I agreed to a 30 trial of ReSound BTE aids. To say it was an adjustment, is completely understating the first week or so. I completely understand that the aids were loaners, and not custom fit to my needs, which didn’t help in their usefulness. I was able to adjust the volume but found the higher pitched sounds to be extremely tinny. Simple things like running water in the sink sounded like ball bearings hitting the sink. “Taking a leak” was accompanied by an annoying sound. I had issues with keeping the tips of the aids in my ear, partly due to short wires. Add in the fact that I wear glasses, I found the main part sliding off my ear if I leaned over or tilted my head. I just couldn’t do it, as they were far more annoying than they were helpful, especially in louder environments, like restaurants or bars. I eventually returned the aids and decided I’d look further. My audiologist told me that the totally in the ear aids wouldn’t work for my hearing loss, but I was determined to finds ones that did. After hours of research, I found a company that reviewed and sold hearing aid. The owner/founder is a young man that has worn aids for decades. That offered me a bit of trust, an actual HA User that has tried dozens of aid, and could give me a fair and honest assessment. The review of the Sony CR-E 20 appealed to me. Since they were available on Amazon, with overnight delivery and a 30 free trial, I placed my order. I found the setup was easy, and it took a week or so to find the right “tip” (the aids come with different sizes) I settled in to give them a go. I can say I am more than happy with their performance, having kept them now for 35 day, and I still have 10 more days through Sony’s 45 day free trial. Upon receipt , I charged the units, downloaded the app, and took the hearing profile test. I was amazed the the graphic looked like the one I received from the audiologist. Sony then loads the profile into the aids and off you go. There are other profiles that you can try, and I’ve tinkered with them a bit. I love the fact that they’re really virtually invisible. I find these aids comfortable, although under certain conditions my right side will ease out some, so I am checking the fit fairly often. I worried about them falling out and losing them but it hasn’t happened. I do adjust the volume and balance occasionally, depending on my environment. Overall, I’m extremely pleased to have aids that aren’t priced at $4,800 plus the $1,200 for adjustments, repairs, and cleanings. The Sonys have the same 1 year warranty as the ReSound aids do. For the money, I have a quality unit, that includes a charging case that doesn’t need charging every night. If your hearing loss is similar to mine, and you’re comfortable with a smartphone, I think you’ll be happy with the Sonys. I’m hoping to get 3-5 years of use and who knows what advancements will be made in the future, and as more companies offer quality OTC aids, we’ll see more competitive prices.
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Reviewed in the United States on February 12, 2025 by olddegtech
Update—I'm dropping my rating from 5 stars to 4. The HAs continue to work well, but the charger has been a continuing problem. The magnetic connections are very finicky. They got worse over time until the right side would not charge at all. This is very disappointing because I really like them otherwise. I contacted Sony, and they sent me a new set of HAs with a new charger. Great Customer support! Original review: I have had prescription HAs for 4 years, Costco Signature brand, and Phonak Lyric. I have moderate hearing loss. If you don't know Lyric, it's a great but pricey subscription-based invisible-in-the-canal hearing aid. My $4k (ouch) annual Lyric subscription was coming up for renewal, so I thought I would shop around a bit before re-upping. FYI, I have no complaints with my audiologist.They have been terrific. I wanted anonther in the ear canal solution and landed on Sony's new OTC C20. I am 3 weeks in and so far so good. Is it as good as the Lyric? Probably not, but for 25% of the cost it's darn good and more comfortable for me so far. In 3 years with Lyric I could not get to the point where I could consistantly leave them in for the entire 6-8 weeks as they recommend. I was constantly removing one of them because of some ear fatigue/aching. I assume that someone who tolerates them better would stay with them, especially if price were no object. In terms of comparison. Price - Sony. Sound quality - Sony. Both are good with voice, but Sony has the edge with music primarly because you can adjust the sound for music. Lyric is not adjustable. Doesn't have an app. Durability - Lyric (Only because you get new ones every two months and I don't know how durable the Sonys are yet) Battery Life - Lyric (up to 2 months) Hidden - Lyric (Can't see them) Comfort—It's hard to compare since Lyric is designed to stay in all the time and is mostly comfortable. With the Sonys, I am aware of them, but not in an uncomfortable way. They also need to be pushed back in periodically. We're still testing various dome sizes. Fit—Lyric. They are not a mold, but they offer more size options, so they can be more custom-fitted than the Sonys. Again, you have an audiologist helping you fit them, whereas, with the Sonys, you are on your own. Noise when chewing or hearing your own voice when you talk—Lyric. There is some noise while chewing with the Sonys, but you get used to it. Maintainance and Support—Lyric. The audiologist fully supports Lyric. You see them in person whenever you need replacements or adjustments at no additional cost. My particular audiologist includes an annual hearing test. Bottom line—For the price, the Sonys are definitely worth a try. They work for me because I have spent several years working with audiologists on other HAs and have a broad understanding of how they are fitted and what to expect. I think someone trying HAs for the first time should first see an audiologist, even if they intend to go OTC.
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Reviewed in the United States on November 3, 2024 by AnnS