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Sony

Sony CRE-C10 Self-Fitting OTC Hearing Aids for Mild to Moderate Hearing Loss, Prescription-Grade Sound Quality, Compact Virtually Invisible Design, Customizable App, and Replaceable Batteries, Black

Based on 203 reviews
Condition: New
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$498.00
Holiday Deal · 29% off was $699.99

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At a glance

Condition
New
Model
CREC10/2
Dimensions
6.01 x 3.7 x 2.25 in
Weight
0.18 kg
Color
Black
Material
Plastic
Ear Placement
In Ear
In the box
6 size 10 batteriesCare toolsClick sleeves in 4 sizesJewel case with hearing aids
Works with
Cellphones

Features 9

  • SLEEK, DISCREET, AND VIRTUALLY INVISIBLE: Thoughtfully designed to fit completely inside the ear canal, offering prescription-grade sound quality in a compact design that stays under the radar.
  • CUSTOMIZED HEARING AT YOUR FINGERTIPS: Easily set up and customize your CREC10 OTC hearing aids with the Sony | Hearing control app. With bass/treble and volume control right at your fingertips, sound quality is tailored to your preferences.
  • AN FSA/HSA ELIGIBLE PRODUCT: Customers can purchase the CRE-C10 with an FSA or HSA account, depending on eligibility. (Subject to member eligibility. Customers should check with their insurance company to verify coverage and eligibility.)
  • HEARING AIDS FOR SENIORS: FDA-cleared medical device developed in partnership with WS Audiology. (FDA cleared as OTC self-fitting hearing aid intended to amplify sound for individuals 18 years of age or older with perceived mild to moderate hearing impairment.)

Description

Introducing the CRE-C10—a discreet do-it-yourself hearing solution delivering prescription-grade sound quality in a compact design that’s virtually invisible. With user-friendly setup and features that adapt sound to your surroundings, the CRE-C10 offers easy, customizable sound so you can hear life more confidently.

Specs 28

Brand Sony
Color Black
Ear Placement In Ear
Form Factor In Ear
Noise Control Active Noise Cancellation
Headphones Jack No Jack
Model Name CRE-C10
Connectivity Technology Wireless

Frequently asked questions

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Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

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View our full returns policy here.

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Top Amazon Reviews

These are great!
These hearing aids have been shockingly good. My pricey regular hearing aids are going back for repair--again. Even when they are working I have never been happy with their performance. I ordered these to use as a backup and expected them to be a poor substitute. What a surprise! They are better than my regular aids. I hear sounds and people with both my expensive HAs, but with these I actually understand consistently. The downloaded app (android) worked well and I quickly worked my way through the initial hearing test. Given the state of my hearing I was not sure these would work for me. However, the test went quickly and my hearing aids were set up. Then I moved through my day. I was pretty sure my experience would be frustrating, that they would not be very good, and that I'd be posting another kind of review. On the contrary! I was struck by the clarity of all types of conversational speech--something that is very important to me, and a continuing problem with my other hearing aids. I have now worn these for four days in a variety of situations, including small group gatherings and meetings, outdoors, one-on-one conversations, listening to audio, TV, and I am very satisfied. I haven't tried them in a very crowded noisy restaurant or very large crowd yet, and I wouldn't be surprised if they fell short there. But so do my expensive ones. Right now, speech in conversations, as well as from TV, is crystal clear. I am wearing them about 14 hours per day. They have been comfortable and there has been no squealing or feedback. I'm just hoping they don't break. The battery door seems a little vulnerable to me. I want these to last. I will update as I experience these in more difficult situations, but so far, it's all good. Update 8/10/2024 - These continue to work well. Can't believe it, but they are better in restaurants and group situations than my regular HAs. The battery door, contrary to my original evaluation, seems to be pretty robust. I put in the battery the wrong way once and tried to force the door to close. Couldn't, and nothing broke. But, do be careful. The batteries go in differently on each aid so it can be easy to make a mistake. Update 8/28/2024: I have now worn these in just about every imaginable situation. In a very noisy restaurant I found it easy to understand everyone, although the music playing in the background sounded atrocious. Walking down a high traffic street I encountered a little annoying background noise, but it was quite tolerable. I could understand what people around me were saying which was most important. My expensive hearing aids cancel background noise better, but I am constantly asking people to repeat themselves or spell out words. I am very pleased! ... show more
Reviewed in the United States on July 26, 2024 by deh
Excitement to disappointment. Open, used items, missing parts. Sony Customer Service sucks.
Review Image by Randy W R Randy W R
Review Image by Randy W R Randy W R
Review Image by Randy W R Randy W R
Review Image by Randy W R Randy W R
Review Image by Randy W R Randy W R
Review of Sony CRE-C10 Self-Fitting OTC Hearing Aids for Mild to Moderate Hearing Loss, Prescription-Grade Sound Quality, Compact Virtually Invisible Design, Customizable App, and Replaceable Batteries, Black I wanted to love these, and I did really like the size and fit and concealment. I received a used, open box, with the extra package of 6 batteries missing. There were already batteries in the hearing aids. There were what appeared to be earwax flakes in the hearing aids compartment. I contacted Sony customer service, if that’s what you want to call it. Once you manage to contact them (my only way was finally via text-chat), I was given a case number and the representative had no clue how to help me and told me that he “escalated” it, and that he would contact me or call me or email me by the end of day with a response. That was 2 days ago, and I still have no responses in any form! I went ahead and cleaned things up and found earpieces that fit best. I went ahead and tried the setup. I was so excited to get them and try them that I ignored the open box issue. The app sucks. It just sucks. Upon trying to set up my account with my preferred email address, it just kept telling me that I was using the wrong password. I tried resetting the password but never got any emails to do the reset. I ended up having to use a different email address and setting up another new account. It worked. The hearing test was very poor. Any tones played are barely audible, even at the highest level. Yes, I have had professional audiologist testing and have tried another brand of hearing aids. Those tones were all easily noticeable at various levels. I finally got the aids “paired” to the app and the app did its thing of doing the settings. I barely noticed any differences in the hearing than without the aids. Maybe it was because of the open box? Maybe they were returned because they were defective? I will never know. I returned them. I obviously could not count on customer service from Sony for such a little thing, so why expect any help on something major? I hated this too! I really did. I cannot afford the major brands and have no insurance. I wanted to hear conversations clearly and other such things again. ... show more
Reviewed in the United States on June 13, 2024 by Randy W R Randy W R
Good value
Only one complaint, really. Every so often, they “disconnect” and I have to go through setup again. If this happens to you, though, just select to keep previous settings when you come to that screen. I’d like them to be able to tune out extraneous noise and focus on the voices around me, but the very expensive ones my friends and family have don’t even do that well (from what they tell me). I’d also like to switch between quiet environment and noisy quickly and not have to go into the settings to go through the “troubleshooting” steps. Otherwise, these are user-friendly, very unobtrusive and “invisible” and I can hear! Without them, everything is very muffled and voices sound like they are mumbling. Battery life is fair - they last between 4-5 days. I buy the ones from Costco, so not too expensive. ... show more
Reviewed in the United States on November 22, 2025 by CindyLou
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