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Availability:
Only 5 left in stock, order soon!
Arrives
Tuesday, Sep 22
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Size: 02-X10 Pro Omni White
Features
- Hands-Free All-in-One StationExperience truly hands-free cleaning. The mop pads self-clean with fresh water and dry swiftly with 45C heated air. The 2.5L dust bag only needs replacing every 2 months, while the 3L clean water tank efficiently mops large areas up to 2,000 sq ft multiple times. It's the perfect choice if you recommend a self-washing robot vacuum.
- AI.Map 3.0 CustomizationTake control by setting No-Go Zones and virtual boundaries. The X10 Pro Omni adjusts its cleaning to your needs, making it the best smart robot vacuum for tailored cleaning.
- MopMaster 2.0 TechnologyWhether you're tackling carpets or hardwood, its advanced technology gently yet effectively cleans every surfaceideal for those seeking the best robot vacuum for carpet and hard floors.
- AI.See Smart CleaningWith advanced obstacle avoidance, the X10 Pro Omni smartly detects over 100 objects, from wires to toys, ensuring seamless cleaning day or night. Use the app to schedule rooms and manage its cleaning routeperfect for vacuums that clean by room on a schedule.
- Pro-Detangling Roller BrushSay goodbye to tangled hair! The self-cleaning roller brush easily removes pet hair, making it one of the best robot vacuums for pet hair.
- Powerful 8,000 Pa SuctionDeep-clean your carpets and upholstery effortlessly with powerful suction that removes hidden debris in a single pass.
- iPath Laser NavigationAdvanced navigation ensures efficient and precise cleaning routes throughout your home for a reliable clean every time.
- NoteOperates only on 2.4GHz Wi-Fi. Avoid vacuuming large amounts of water, and ensure compatibility with your region's voltage (110V).
- Why It Stands OutIt combines vacuuming, mopping, automatic maintenance, room-based cleaning, and multi-floor mapping in one system, making it a practical choice for homes that want simpler floor care.
Description
At eufy we believe all great smart home products need to be thoughtfully built from the start. From whole-home security to smart cleaning solutions, eufy's technology brings you expert protection and deep cleaning that's tailored to your lifestyle and creates human-first technology that enlivens the lives of everyone around you. Because care is what makes a house a home, everything we build is built with care for you. eufy, Built with Care 1 Omni S2 Omni C28 Omni E25 Omni E28 Omni C20 Omni X10 Pro
Brand: eufy
Model Name: X10 Pro Omni
Surface Recommendation: Hard Floor, Carpet, Wood, Tile
Special Feature: Auto Mop Washing, Obstacle Avoidance, Self-Emptying
Color: White
Surface Recommendation: Hard Floor, Carpet, Wood, Tile
Other Special Features of the Product: Auto Mop Washing, Obstacle Avoidance, Self-Emptying
Controller Type: App Control, Button Control, Voice Control
Filter Type: others
Battery Life: 24 months
Cleaning Path Width: 12.5 inches
Battery Type: Lithium Ion
Voltage: 120 volts_of_alternating_current
Capacity: 2.5 liters
Power Source: Battery Powered
Control Method: Push Button
Form Factor: Robotic
Color: White
Indoor Outdoor Usage: Indoor
Number of Wheels: 2
Maximum Suction: 8 meters
Number of Power Levels: 3
Number of Speeds: 3
Recommended Uses For Product: Regular floor cleaning in homes with both carpets and hard floors, ideal for homeowners and pet owners
Style Name: X10 Omni White
Brand Name: eufy
Model Name: X10 Pro Omni
Included Components: Docking Station, Instruction Guide, Omni Station（Includes a Dust Bag), Power Cord, Robot
Model Number: T2351
UPC: 194644215019
Unit Count: 1 Count
Item Highlight: 8,000 Pa Suction, Carpet Detection, AI Obstacle Avoidance, Auto Mop Washing & Drying, Self-Emptying Station
Manufacturer Warranty Description: 12-month warranty.
Number of Packs: 1
Manufacture Year: 2025
Item Type Name: X10 White
Manufacturer: eufy
Number of Items: 1
Manufacturer Part Number: T2351
Item Dimensions L x W x H: 16.54"L x 16.54"W x 14.96"H
Item Weight: 26.4 pounds
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Tuesday, Sep 22
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Similar Products
Top Amazon Reviews
Size: eufy 30
One year update: I bought my 2 Eufys Aug. 2019 and use them once a week or every two weeks and have come across some quirks. The most recent quirk is Eufy just stopping in the middle of a room with the blue light still on and no error beeps. Apparently, it stops for no reason. I hit the remote start and it continues its job. Another quirk is stopping and beeping with blinking light for some reason (keep your manual handy) and once was because of the front Pivot wheel not moving because of hair being wound around it. I popped the wheel off, cleaned out the hair, reset Eufy by pushing the reset button on the bottom and it then worked fine. Another quirk was getting to the stairs and for some reason couldn't turn around and started beeping. That time I just wiped the three sensors on the bottom and reset it and it was fine after that. One day, it just continually stopped for no reason that I could find. It just stops, no beeping and still fully charged. I just kept resetting it with the bottom reset button until it finally finished the room. That happened about 10 times that day. Over the winter, I had a stray cat decide she wanted to live with me, so now I have a cat with long hair and she sheds a lot. Eufy doesn't pick up large tufts of her hair from my rugs, so I use a hair mit on the worst spots on my rugs and then Eufy does a fine job on the rugs. Another tip, try using your magnet strips to divide up larger rooms. I ended up having to do that in my living room because otherwise it took forever for Eufy to hit every area. Now I divide it in half. When one half looks complete, I pick up Eufy and put it in the other half. That works well! Also, your magnet strips can be stuck to the side of your refrigerator for storage! I find that very handy. :) You really do need to clean Eufy between charges. I have my system broken down into Living room and kitchen. Clean and charge (about 4.5 hours), then the hallway, bathroom, bedroom. Clean it and charge. Then lastly, my office/sewing room. Clean it and charge. It takes only 5- 10 minutes to clean it between uses. I'm still thrilled I have these Eufys and have decided I will never be without a Robo Vac - ever. And hopefully Eufy will still be around when I need a replacement. I bought these partly because of the Anker name. I've bought other Anker products for years and they're always made well. End of update. I bought two of these yesterday with the Deal of the day and received them today. They both took about 3 hours to fully charge and then it was off to the races. One went downstairs and the other one upstairs. I left the Eufy downstairs in the basement to do its thing on low pile carpet and tile and went down to check on it periodically. Twice I found it stuck in strange places. One was on top of a small table base and the other was lodged next to my furnace. I'll just have to block those two areas next time. The one upstairs was in my kitchen for a good 45 minutes to an hour! OCD I'd say, but my kitchen is nice and clean. :) Rugs included. These do an excellent job with edge cleaning. The one in the kitchen miraculously followed the curves in the pedestal base on the table. Pretty cool. It also traveled over all my wood floor vent covers which is pretty impressive because they're pretty thick! It also fits under most of my furniture. I sent a Roomba back years ago because it wouldn't fit under my sofa, loveseat and tables. That made it useless for me. These fit under everything except a lowboy chest and 3 smaller tables in my living room...Swiffer will take care of those. The drop sensors worked perfectly at the stairs. It turned around instead of going down. The upstairs Eufy finished my kitchen, living room, entryway and was in the bathroom when the red light came on and is now charging. Both Eufys ran for the 100 minutes as stated in the manual. I emptied the upstairs bin twice, but only because I had stopped the Eufy to get it out of the kitchen and before I sent it to charge. The bin wasn't full either time, but had plenty of dirt and fuzz in it, so I'm happy with that! I decided I'm not programming a schedule because I don't need my house cleaned daily. It's just me here and no pets anymore, so I will manually turn them on once or twice a week. I did pick EVERYTHING up off my floors for this first cleaning, but that's just not ever going to happen again. It was a PIA and I could have vacuumed my entire house in the time it took to clear the floors. I'll leave the cords zip tied, but everything else is staying put next time. All that work defeats the purpose of having these. I am THRILLED TO DEATH with these though. Vacuuming is one of my least favorite chores. These will definitely be used weekly and I look forward to watching them work instead of me! Also, these are sooooo quiet. You can't even hear where they are in the same room as you if they're cleaning underneath something. I'm so glad I bought them and at an excellent price. The exorbitantly expensive robo vacs are just not feasible for me. Maybe if they had a 20 year life span, they would be, but they don't. I'm also not into controlling everything through a stupid app or WiFi. Don't need those and don't want those. I don't need NHS knowing when I'm vacuuming my house. These were worth every cent, IMO Great little vacs!
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Reviewed in the United States on August 5, 2019 by Book Lover
Size: 01-X10 Pro Omni Black
We purchased this vacuum, Eufy x10 Pro Omni, for a house gift to ourselves for Christmas. We ordered it on Cyber Monday and didn't receive it until December 24th. No problem, thankfully we had a friend that remained in town and was able to go to our house on Christmas eve and place it in our garage. I started using the vacuum on Friday the 27th, 9 days ago and I have been running it through all the functions and everything I can to see if it has any issues or if it doesn't meet my expectations so I can return it if there are any issues. Before trying to use the vacuum, I watched all the videos and read as much material as I could on setting it up and mapping the home. After feeling comfortable about setting it up I started to set it up to map the house, following instructions in the manual I downloaded. Everything went pretty well and it seem to map out the rooms very well. I noticed if you have curtains that hang to the floor this will cause the vacuum to drive around the curtains and not get close to the wall. Also if you have a bed skirt around the bed it will not go through it to get under the bed. This prevents the vacuum from going under the bed to clean. Before we clean the rooms we pull this up and tuck it in so it will clean under the bed and I roll the curtains up so it will get closer to the wall. I have tried every command and different levels to vacuum different rooms, vacuum and mop bathrooms and the kitchen. The vacuum works very well and I like how it will self-empty at the time intervals I have set it at. For tile it mops and cleans very well with no streaks. Our hardwood floor it cleans it very well however, it leaves swirling marks as well as tire pattern marks from the wheels. I have tried different water levels and trying to clean twice. I do like that the vacuum washes the mops and then dry's the mop heads, so they don't begin to smell. Great feature. When it self-cleans, after vacuuming, it is pretty loud. I think this is because it needs a great deal of suction to clean out the vacuum and deposit it in the bag. This is not an issue if the base is in a different room away from locations you use to relax or watch TV. Even then, it's no problem because it only lasts a few seconds and you can run it when you're not home. I have tried every scenario this vacuum has to offer and it has worked very well and I have been pleased up until last night. Day 8 of testing. For some reason the task of cleaning or emptying the tray for dirty water does not work anymore. I looked up how to troubleshoot this problem and have done everything, several times, that was in two or three troubleshooting guides, video and written. I cleaned everything even though nothing was dirty, since we have only had this vacuum for 8 days, before this issue. See the picture of the water in the tray and how clean it is. Not a dirt or dirty tray issue. I have checked rubber seals, blown soft air through the lines with no issues of blockage. Filters are all clean and brand new. I've been working on this issue for three hours now trying everything and chatting with Eufy, sending Eufy an email explaining the issue with uploaded videos showing all the parts and me going through the steps they requested to fix the problem. I can't call them because they are not open until Monday and as usual, nothing goes wrong until the weekend. At this point I am at a standstill until I can troubleshoot the problem with an actual person. I will update this review once I go through this process and will explain the solution. If, there is one other than replacing the unit. More to come on this. Up until this issue started this vacuum has worked exceptionally well. I highly recommend if you purchase this vacuum to take the time to run it through every scenario, as I have, to make sure it has no bugs and/or that it meets your expectations. At this point I would recommend it to a buyer with caution. This is a very sophisticated piece of equipment that, in my opinion, has a lot of things that could go wrong. Things that even the best handyman won't be able to fix. This day and age, appliances with electronics and all the bells and whistles fail quite regularly and require expensive circuit boards and electronics to repair them. Not to mention the cost for the repair person to do it if you are unable. I recommend purchasing the extended warranty. If not, run this thing every which way to Sunday before the 30-day return expires and then hope nothing fails, especially on a weekend, after the warranty has expired. More to come on this. Update. Eufy emailed me a return label and instructions to send back the base not the rob vac. I had saved the original box therefore, sending it back was not a problem. It took over a week to get a replacement base. I contacted Eufy per my concerns of this elapsed time were I was not able to continue testing the vacuum and its features within the 31 day timeframe for a full refund. They assured me they would extend this date by two weeks. I received the new base shortly after a week. When I returned the base I sent in the cord to the unit and left the vacuum bag installed. When I received the new base it was missing the cord and did not have a vacuum bag. I contacted Eufy and they assured me a cord and a pack of vacuum bags would be shipped. It’s been now almost one more week and I have yet to receive the shipment. For two weeks I haven’t been able to use the vacuum. Eufy did issue me a number to receive two wash pads for free. I had to go to a site through a link emailed to me and enter the code. Problem is, the code covered $10.00 of $12.00 cost do I had to pay $2.00. I contacted Eufy and they said they would reimburse me the $2.00 however, I would have to wait until I receive the pads and then I would need to contact them at such time. Now I’m waiting for the cord, vacuum bags and wash pads. Sorry this review has turned into a novel. I just want to put everything out there to help others to decide on a purchase. As for the vacuum and what I have experienced, while I was able to use it, I am very pleased with the results. Received the new base and everything has worked exceptionally well. Whenever I send the support or customer service an email or a question they always respond immediately with an answer. This unit I would recommend to anybody who has animals. I’ve not had a problem with dog hair tangling in the brush. If someone in the family has long hair that will get tangled in the brush. Great little mid price vacuum fantastic customer service.
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Reviewed in the United States on January 4, 2025 by Tom Stewart
Size: eufy 30
I had to write a review, since my purchase was based on copious amounts of reading other customers' reviews. I have always had a healthy distrust of robot vacuum cleaners ("how can they possibly be effective and time saving... they sound too good to be true"). But, when my friends started raving about their various robot vacuums, I decided to do some research and give one a try. I didn't want to spend too much, so I waited until the one I wanted went on sale before pulling the trigger. The one I wanted was the eufy 30. Here's why: the eufy 30 and 30c currently have the most power for effective carpet cleaning, they are noted for their quiet operation, they have the best ratings, the price is affordable, and the reviews have raved about the company's awesome customer service. I have hardwood floors, tile in the laundry room and two bathrooms, two thick shag area rugs, several standard area rugs, and wall-to-wall carpeting in the bedrooms. My house has multiple levels. These are the factors in my lateness to the robot vacuum party. I have had the eufy 30 for one week now. I LOVE it. It feels like we have a dust-and-hair-eating pet. One tip: don't get rid of your current vacuum cleaner. You will need it to clean the filters on the eufy. You will also need it to clean stairs, very thick pile carpet, spaces too narrow for eufy to fit, and your typical ceiling cobwebs. But it is so much easier to empty my old Shark's dust bin now that it isn't clogged with dust and hair! You're supposed to clean eufy's dust bin after every cleaning, and that is very easy to do. Usually, the dust has matted to the filter like a dryer's screen, so it peels off easily without dust getting all over myself. My living space occupies three levels of my home. I have eufy's home base set up on the first level. Eufy is able to find its way home when it's running there, even though I don't have three feet on either side of the base (it's more like one foot on one side). I carry eufy up to the second and third levels when I want those levels cleaned. The drop sensors have worked like a charm, preventing falls down the open stairs. Here's the caveat for the eufy 30: once I set it loose on a house level other than its home base level, and it vacuums all it can on its battery strength, it will continue rolling in a "powered down" mode until I come and turn it off and carry it downstairs to its home. Sometimes, that can mean it continues wearing out its side brushes as it moves dust around without sucking it up until I realize it's gotten quieter. I wish it would return to the place I set it down when its battery is running low. It claims to run until the battery dies or the room is clean, but mine has not stopped when the room is clean. It will continue to run until the battery dies or until I send it home myself. Eufy is able to make the transition onto my two thick shag rugs, but not consistently. Probably 80% of the time, it just bumps into the rug's edge and heads off in another direction. The Boost IQ works great to clean the rugs once eufy gets on them; it's just not consistently getting up and over that thick edge. I have no problem hauling out my old vacuum once a week just to make sure those two area rugs get hit (I have to use the Shark to vacuum the stairs myself anyway). Eufy saves me so much time! The wall-to-wall carpeting is no problem for the little guy. My house is so much cleaner! Eufy runs under the couches and chairs, beds and armoires. He has only gotten stuck once-- getting under a low coffee table. I always Swiffer my kitchen after I vacuum, and the wet cloth has always shown dirt my Shark has left behind. Not this week! The Swiffer was white after running eufy through the kitchen. Well done eufy engineers!
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Reviewed in the United States on March 14, 2019 by Hallenbeck
Size: eufy 30
I plugged it in. The light blinked orange for a couple hours, indicating that shewas charging, the light turned blue, indicating she was charged. I pushed the button for her to start cleaning. She beeped. The light blinked orange, indicating that she was charging (for an hour or so), the light turned blue, indicating she was charged. I used the remote to get her to start cleaning. She beeped. The light blinked orange, indicating that she was charging (for an hour or so), the light turned blue, indicating she was charged. I was getting nowhere. Eufy did not run . . . due to operator error. Operator error occurred because my vision is so poor from cataracts that I could not see the on/off button in the instructions, nor on the bottom of the unit. I did manage to feel around this morning until I found the toggle. Happy days! Eufy worked like a dream . . . quiet enough not to be disturbing and purring loudly enough that I was aware of where she was when I was in or near the room where she was working. I vacuumed the house a couple of days ago with my regular vacuum and dragged a damp microfiber mop over the floor. Then, for the test, I set Eufy loose. I have a long-haired cat . . . and my hair is long as well, so I thought I should probably check the dust bin after about 20 minutes since she'd been working under my bed, where the cat hangs out. (The cat is not sure if Eufy is acceptable or not, but at least she isn't tearing to the other end of the house like she does with the big vacuum.) The bin was FULL. This is not an indictment of the bin. The unit is small and fits very well under most of my furniture. So does my cat, who sheds a lot. So do I (I shed a lot . . .but, I don't fit under the furniture.) The brush was matted with cat hair and with strands of my hair. I removed the brush, cleaned it, and replaced it. By the time Eufy ran her full cycle and docked herself (I could tell she was REALLY tired), I had emptied the bin three times . . . and I know she's holding another full load. Cleaning the brush and emptying the bin emptying are intuitive and easy, and the handy cleaning brush really helps defuzz the roller brush. I figure it's going to take a few times of running her before I get all the cat hair under control. Then, I'll have to figure out how frequently I need to run her for maintenance mode. I will say that one of the reasons I got this unit is because I am a gardener. Every time I come in the house, I bring in dirt from the garden. I have rugs by the doors to catch some of it, but it invariably gets tracked through the house on the tile floors and, even worse, the bamboo floors. Sand and finished hardwood don't mix . . . I might have my floors sanded down to get refinished, but I don't need them sanded every day. Anyway, by the time I got through the house to the shower and got myself cleaned up, I had a major vacuuming job to do . . . but I was already exhausted from working in the yard. I can see it now. Walk in from the garden and push Eufy's start button as I head to the shower. YAY! I expect both my yard and my house will improve out of this one. As for the complaints about Eufy "skipping rooms," I found an easy fix on that one . . . or maybe a couple of easy fixes.I know certain areas of my house need deeper or more thorough cleaning than others. Today , I picked up everything on the floor in my daughter's room (chairs, waste basket, etc.), then put Eufy on the floor in the room, turned her on, shut the door, and set the stove timer for 20 minutes. Figured she would do a pretty thorough job on a "cleared" 10 by 13 room in 20 minutes. She did . . . after she had done my living room, sitting room, kitchen, breakfast nook, office and some of the family room. She's charging now. I'm going to "clear" the office and give her a second chance at that . . . and the same with the family room, blocking that off as well. Anyway, other than closed doors, I was thinking about cutting the stopper strips in various lengths and just placing these strips on the floor in doorways or at room transitions temporarily to force Eufy to focus on particular rooms or areas. (The family room itself will probably take a full half hour and it is more likely that Eufy will do a thorough job if I can clear some of the floor items to an adjacent room and if she doesn't have the option of wandering off to do my bedroom. (I did find I had to tuck in the bedskirts to get her to go under the bed. Guess she was afraid of the dark.) The strips are NOT something I want to stick to my bamboo floors . . . and are unsightly on my white tile, but I would think they would probably still work even if they weren't stuck down. I do have one safety concern. When Eufy is off "cleaning," what happens if my cat happens to lie down on the nice, warm charger? Or if my grandson is crawling on the floor and rolls a metal truck over the contacts or sits on it? I don't want to short the unit out testing to see if it's "live." It needs to be plugged in for Eufy to find her way "home," and I'm using the time that Eufy is vacuuming to attend to other chores (I'm not sitting and watching the charger) so are those two shiny, silver, child-attractive contacts a shock risk? Anyone have any knowledge on this? I suggested to the Eufy Company that they make the easy start instructions available on its website so that older customers, whose eyesight is failing, might be able to increase the image size to something readable. The lines on the drawings are delicate, making the details very hard to see for old eyes. Many of us can still see SOME, but many of us need letters and pictures larger and bolder than what came with the unit. Perhaps, the company could even make a large print guide available upon phone request for those who do not use computers. The elderly market, OMG! Our adult children are busy with careers and raising children, so they need this kind of help. Older people? Our joints don't like hauling around big vacuum cleaners. We don't get down on our hands and knees as easily as we used to--or at least we don't get up as well. We don't have the energy we used to have. And, many retirees that I know are busier now than when they were working--caring for grandchildren, helping their even-more-elderly parents, starting a second career, or putting a lot of time into volunteer work. So, I'm a happy camper. I didn't have to pull out the heavy vacuum today and by the end of the day, I will have made a BIG impact on "defuzzing" the house. I've got this in mind for 3 people as a Christmas present. I just hope Eufy has a long and healthy life. Moving a little furniture to help her out . . . not a problem. Go for it, Eufy!
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Reviewed in the United States on December 1, 2018 by Lucy
Size: eufy 30
The Eufy Robovac 30 is a wonderful little vacuum! It has far surpassed my expectations. After replacing carpet with dark hardwood floors in most of our 2400 sq. ft. home, I was finding it difficult to keep the dust bunnies at bay. I didn’t know anything about robot vacuums so I went online to do some research. I considered a lot of different brands but what caught my eye about the Robovac 30 was a combination of the positive customer service comments, price, and boundary strips. We have a combination of hardwood, low-medium shag carpet, vinyl, and tile. I was pleased to see that the Eufy Robovac 30 was reported to be effective on all of these surfaces and I have not been disappointed in the Robovac 30’s performance in my home. I was so happy about the effectiveness of my Robovac 30 and the amount of time it saved me that I encouraged my daughter to try it in her home for a few days to see if she would like me to get her one for Christmas. My daughter and son-in-law live in a 2-story home and have 2 indoor cats. After using my Robovac 30 she was sold so I ordered them one for Christmas. The Robovac 30 works wonderfully in her home keeping it free of cat fur. They have a combination of light wood, tile, and carpet. It cleans everything except the stairs. Her Robovac 30 did fall down the stairs once but she said she now leaves on a light and it has never fallen again. She also only cleans when she is at home and does not schedule cleanings. She has had her Robovac 30 since Christmas 2018 and it is still performing well. After about 10.5 months, my Eufy Robovac 30 began turning itself on and cleaning at random, making a really loud grinding sound when cleaning rugs and maneuvering over transition pieces, and it seemed to get confused and clean in circles or keep going over the same area again and again. I cleaned my Robovac 30 thoroughly, replaced the side brushes and cleaning brush, and cleaned the sensors but it continued to be much less effective and noisy. After trying different things for about 3 weeks, I called Eufy customer service, and talked to a representative who was extremely polite and helpful. She asked me a few questions and had me try a couple of things. She then stated that it should not be acting that way and I was sent a replacement in a few days. She did ask me to write a review discussing my experience. I have waited several weeks before reviewing my replacement Robovac 30 since I wanted to see how the new machine works. Something I noticed with both Robovac 30s, they seem to clean better and transitions more easily through the house after 2-3 weeks of use. They both seemed to stay in one area and not move easily from once type of flooring to another at the beginning. After several weeks, I am very pleased with my replacement Robovac 30. Features and Comments: -Running time – On hardwood floors with different size area rugs, my Robovac 30 will clean for between 90 – 105 minutes when fully charged. Running time is less on carpeted areas. For reference, I section off my house into small areas since I like to clean each area thoroughly. It takes 2 full charges to clean my entire house. -Thoroughness of cleaning – I can’t believe how thoroughly this vacuum cleans. It is truly amazing. I used to vacuum my floors with a canister vacuum and then Swiffer with dry cloths before mopping. Now I just run the Robovac 30 while doing something else and then mop. Amazing! I also love that it will clean under most of my furniture, especially under the beds. -Finding its way back to the docking station – I only use my vacuum when I am at home due to the fact that I still have some area rugs with fringe and long drapes that puddle on the floor in some areas. Also, my elderly mother lives with us and I am afraid that she might trip over the vacuum if I am not there to supervise. Therefore, I use the boundary strips to block off certain areas so that I know where the vacuum is at all times. If the Robovac 30 is able to get to the docking station when its battery starts running low, it does an amazing job of docking; however, I typically just pick it up and return it once I hear it slowing down. -Remote and scheduling cleanings– I don’t often use the remote and never schedule it to clean for the reasons mentioned above. The few times I have used the remote, I have been mostly pleased. It works wonderfully for spot and edge cleaning. I will occasionally use the manual cleaning to direct the Robovac 30 to a certain area but for me it is faster to pick it up and move it rather than using the remote. I have never scheduled a cleaning so I can’t comment on that feature. -Boundary strips – I love the boundary strips since we have a very open floor plan and they easily allow me to block off certain areas and confine the Robovac 30. Due to convenience, my floor plan, different floor textures, some rooms getting more use than others, and my mother’s safety, I section off my house into segments of about 300 sq. ft. to clean at a time. This way I can target the rooms that get used the most and are therefore need extra cleaning, keep the Robovac 30 out of rooms that have clutter or things that need to be removed, and know where it is at all times. I also feel that the rooms are more thoroughly cleaned. If not confined, the Robovac 30 will randomly move throughout the house and some areas may not get cleaned before the battery dies. I have cut and taped sections of the boundary strips to yard sticks and use these to block off areas. The Robovac 30 won’t run over the magnetic strips but it can push the yard stick across the floor, so it is necessary to either place the yard stick in a doorway so that the door frame prevents the yard stick from being pushed through the door or place something heavy either on or behind the yard stick so it can’t be moved. It is then easy to store the yard sticks standing up in a closet and have them ready to lay down each time they are needed. -Babysitting – Since I remove items that the Robovac 30 can get tangled in, I rarely have to rescue it. -Cleaning the Robovac 30/maintenance – Cleaning is easy but it is necessary to do so on the recommended schedule. After cleaning each area that I have sectioned off in my house, I empty the dust bin. This may not be necessary but cleaning effectiveness will be decreased if the bin is allowed to get too full and it is amazing how fast it can fill up. I don’t consider this a flaw in the Robovac 30, but a fact applying to all robot vacuums. I did originally have difficulty removing the roller ball to clean it. To easily remove the roller ball, use a small pair of needle-nosed pliers. Gently squeeze the pliers on the sides of the roller and pull straight up. This does not take a lot of force and works well. -Customer service – Excellent! I was shocked that I received such courteous customer service and a new vacuum when my original Robovac 30’s warranty was due to expire in less than a month. The replacement vacuum came with a 90 day warranty instead of a full year, but that is understandable. -Replacement parts – All replacement parts (side brushes, filters, etc.) are easily purchased from Amazon. Overall, I am very pleased with my Eufy Robovac 30 and would purchase again!
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Reviewed in the United States on December 10, 2019 by Back to Nature
Size: 01-X10 Pro Omni Black
ONE YEAR IN REVIEW I have mixed thoughts because I really like it, the app is great, it cleans great. I’ve stayed on-top of all the maintenance the app has asked me to do and found replacement parts here and there as needed. I have it run everyday and it does a great job, works about as good as I could have imagined in terms of cleaning. Unfortunately exactly one year after purchasing it, 6 days after the one year warranty expired, I started having issues. For about a week I got the same error of “roller brush stuck”. I cleaned the brush, paid for replacement parts, followed every trouble shooting suggestion in the app, same error. Contacted support and did everything they told me to do in terms of trouble shooting. On Reddit I learned this is a common problem and probably from a motor issue. Worked with support for a few weeks and eventually they offered to repair it for me, even though it was a few days over the warranty. Super stoked with that. But had the weirdest interaction with the support people, felt like I was dealing with some like 3rd party questionable service, just not the interactions I expected for such a “high end” expensive product. Contacted them through the app, got an email response and they sent me a shipping label. I packed it up very well, wrapped it up, and sent it off for repair. Like two weeks later get it back on my doorstep, in the same box I sent it in, but all squished. Vacuum just set ontop of the same bubble wrap I sent it in, but like not wrapped or protected . Device was clearly beat up, everything in the box was wet and there were random parts scattered throughout the box and a panel missing from the top of the vacuum that wasn’t even in the box. Also just realized MULTIPLE parts are missing. I’m not only missing a random panel, but also a brush guard, filter and dust bin, all pieces that I sent in. I literally feel like I got scammed. So confused and disappointed. For like a $900 vacuum and only one year out, I’m disappointed to have had such a major issue so quickly and to have such an unprofessional experience with the service group. I’ve never seen something packed so poorly and was shocked, like actually dumbfounded to have found that parts are missing and like such an obvious one too, literally the panel on-top, I noticed it before the box was even open all the way. I couldn’t tell you if it worked or not because with exposed wiring and chips from the missing panel plus all the other missing parts, it literally cannot be used, it’s useless. No idea what to do now besides pray they sent me parts or just replace the thing. UPDATE: 40 something emails later I finally begged someone to send me a new device. Their original suggestion was for me to buy all the replacement parts they took and they would refund me 15% back, ridiculous in my opinion, but I literally cannot buy the most important part, the top panel that was stolen, it’s not something they sell. The “new” device they finally sent me was all scratched up with dirt, gravel, kitty litter and cat food scattered throughout the packaging. The vacuum was literally covered in the gravel and all scratched up. Clearly a returned device that was sent back dirty and no one cleaned it up before sending it to me. I thought it was all cleanable but the scratches were deep and one is right over the camera. I asked if I could exchange it and was literally told I should be grateful they sent me anything and they wouldn’t help me anymore… The customer service is so bad it’s just not worth it, get something else, save yourselves the struggle. Because of all this, I wouldn’t recommend this product. For the price, I’d expect it to last more than a year without a major repair issue needed (replacing the motor) and I’d expect better customer service and a better warranty. Stay away, it’s too expensive and too risky :(
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Reviewed in the United States on July 28, 2025 by Jen
Size: eufy 30
** Update 5/1/21 ** I wrote the below review over a year ago and downgraded it in January due to failures of the brush fan motors, and the complete inability to buy new ones. Anker has since put replacement parts for sale online here: https://us.eufylife.com/collections/accessory, and you can now replace all the key modules that might fail over time (short of an accident, this will likely just be the motor assemblies). The motors use plastic gears, and the gears will inevitably fail after a year or so of daily use, which is kind of frustrating given the high quality of everything else about this machine. However, I can forgive that now that replacement parts are readily available and easy to swap out. The drive wheels (with motors) are easy to swap. The other motors and gears are easy--but require complete complicated disassembly that may be tricky for most consumers. ANKER--you have disrupted the robot vacuum market from iRobot's monopolistic overpricing with smaller, cheaper, and beloved little Eufy machines, I have restored my 5 star rating now that replacement parts are offered, and because of the fantastic customer service offering replacement parts if appropriate. But--please, please redesign the gearboxes so they do not fail prematurely, this is the only blemish on an otherwise fantastic product! ** Original Review ** I LOVE my Eufy Robovacs. I have 3 of them, purchased maybe 9 months ago. Two of them are this 30 model, basically identical to my other 35C model but without Wifi. I never use the Wifi, but the important kicker is if you don't get one of those models you can only run these manually (which is what we do upstairs so we can control the timing), or by setting up a scheduled time to run every day. So, these guys run EVERY day in my basement and first floor, and the house is impeccably clean now. It's really addictive to live in a clean house, but be warned that this is addictive--I can never go back to manually vacuuming when I think "it's time to clean", which turns out to mean the floor was dirty most of the time. These things really really work well, trust me the negative reviews you may see are just the competition spamming Eufy for having a better product, bad luck, or a hater. Here is what I've learned: - It's finally time to buy a robot vacuum cleaner. The price is finally low enough (be sure to use their coupons!), and they work. - Eufy improved on what iRobot pioneered. Never mind all the technical bells and whistles of the Roomba product line, they are all too big to work as well as the Eufy. These things go under most furniture and clean everywhere, no more dust bunnies under the bedroom furniture and china hutch. - Eufy is in 2nd generation and the sensors are not as advanced (e.g., no mapping yet). Don't worry about it, their software is so smart that uses pre-wired cleaning patterns in combination with the simple sensors and with randomness and 100+ minutes per day of run time it gets >95% of the floor perfectly clean each day. Yes, I look forward to the smarter generations coming, but these work really well, and the short size, suction, run time, and price are far more important than a competitor's claims about sensors. - You can buy replacement parts pretty cheap on Amazon (3rd party ones seem to work fine). - Life with Eufy means the house is always clean, all you need to do is dump out the dust bin about weekly (easy to check if it's full), and keep the roller brush free of hair and carpet fibers by cleaning that--for me that's every 2-3 weeks. Perhaps monthly seems fine to clean the actual filter. Everything is super easy and well designed. - You do need to "Eufy proof" your house so it can clean, it will get stuck on the end of a cord, string, etc. - It goes up and down over things surprisingly well, and almost never (like 5 times out of 270 days) gets stuck on the long strings on the end of my huge oriental carpet. - It will occasionally get stuck in some crazy situation--it beeps for help, and goes to sleep if you don't save it. There is a particular rocking chair whose base is a Eufy trap (like 1 time in 10). - Eufy customer support is really fast and great. I had a drive wheel go bad on one of them, and they identified the problem and sent me a new wheel under the 1 year warranty. Replacement took 5 minutes with a screwdriver, now it works fine again. It appears that you can buy all the parts cost effectively if this happens out of warranty. I hope this helps someone, these are great products and I'm happy to be in the new age of clean living!
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Reviewed in the United States on February 9, 2020 by Biermeister99
Size: eufy 30
I have had this vacuum for over a year now since Nov 2018, and this has been the best purchase ever. I literally run this thing 1 time a day, and sometimes 2 times a day, everyday, for the last year! We had a long-haired cat, so there is always fur. Our house is about 3000 sq ft, spread throughout 3 levels. We have dark hardwoods throughout our main floor, with many low pile area rugs. On the same level is a bathroom with tile and rugs, and a couple of bedrooms with a medium pile carpet. The vacuum moves freely throughout that level of my home, moving between hardwood, carpet, rugs, and tile with no issue! The only thing you have to watch for is cords and shoelaces. I solved that problem by tying some of my cords in a way where they don’t drag on the ground, or I use the boundary strips under some furniture pieces where I tuck the cords behind the strips. And don’t forget to pick up your shoes. But if it ever does get caught on a cord, cellphone charger, or shoelace, it has not damaged it; it simply causes the vacuum to get stuck and caught. I have found it easy to pull the item from the vacuum to “unwind” it. I empty the canister in between each “run”, although I have found that you can get away with 2 runs before you must empty, but it’s pretty full. It’s simple to empty, you dump it in the trash and use the provided brush tool to brush out the dust. My mom saw me doing it and thought what’s the point of having a robo vac if you have to do that, but I told her the 30 seconds it takes each day to empty the canister, is worth my time of not having to vacuum and sweet my 1000 square foot of floors on my first floor of my house. We also have another 1000 sq ft finished basement that we rarely use, but I carry it down there occasionally and let it run down there too. That floor is vinyl with area rugs, and again no issues, or moves between hard floor and low pile rug just fine. The only thing is bc the docking station is upstairs, I just have to go down and retrieve the vacuum after a few hours to bring it up to the charger docking station, but it’s not a big deal to me...still I love this thing so much, that I plan to get a second one to keep on that level of my house since my basement is a big room. Our third level is more bedrooms and bathrooms, which is again carpet and tile, these bathrooms have high pile rugs. It does sometimes have trouble going over the high pile rugs in the bathroom, but not where it has gotten stuck, it just usually bunches up the rug and pushes it to the side. So often I just pick up the rugs and set on the toliet so it can move around and vacuum in the bathroom better. On the carpets it always seems to collect more dirt and hair, probably bc my cat likes to lay there, so I typically only run it one time on the carpet and then need to empty the filter and remove any hair tangle from the vacuum brush. Also, I take apart the filter and clean it with mild soap and water once a quarter. So not every month as they suggest, but every few months. This seems to be find. I have replaced the filter a few times and bought a 12 pack of replacement filters and brushes for like $12 on Amazon. Have only had to use a few so far! Also since I use this every day, I don’t find that I have to regularly vacuum my area rugs or my hardwoods. It is just my husband and I, so many days we never even walk through out living or dining room, and the eufy is enough keep it maintained until it is time to mop. I do additionally still sweep in my kitchen with a broom as needed bc that is a high traffic area and there is food that can drop. Also the bedrooms that are carpet and also a high traffic area, I do still vacuum with my upright, but I found that having this Eufy supplementing my upright vac is a great help with all the pet hair! The noise level is not bad. It obviously had to make noise, but it is significantly quieter than my upright when you run it on the standard level, which I typically do. The max suction level is louder, but I usually only use that in our master bedroom if I want a deeper level clean on our carpet. Also sometimes it goes over larger things (such as a plastic ice crystal that fell off a Christmas garland or the shell of a cat nail) and does not pick them up (it sort of shoots them out behind it), but it’s not a big deal to me, bc I gets all the pet fur, human hair, dust, and dirt, which are the main things I want it to get. The rare things it can’t pick up, I can get myself. Bottom line is anyone who has pets, and a lot of open square footage, should get this! A couple hundred bucks for something that you will use every day is so so so worth it! I have never wrote a review this long, but that is how much I love and recommend this vacuum. I have lots to say about it bc I use it so much. I really do plan to eventually get a second one for another level in my home. Also I think this would make a great gift for someone who is “techy” and just enjoyed gadgets, or it would make a great gift from adult children to their mother, as this would save her a lot of time.
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Reviewed in the United States on December 17, 2019 by Heather M.