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Bissell

Bissell CrossWave Cordless Max Vacuum Mop All in One Wet and Dry Vac Combo Hard Floor Cleaner and Area Rugs, Cordless Mop, Pack-in Formulas Included, 2554A

Based on 9,716 reviews
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$299.99
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Availability: In Stock.
Fulfilled by Assortment Sales LLC
Arrives Friday, Nov 6
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At a glance

Condition
New
Model
2554A
Capacity
0.2 gal
Dimensions
10"L x 10.25"W x 45.5"H
Weight
11.5 lb
Filter Type
Washable Filter
Surface Recommendation
Hard Floor, Area Rug, Tile
In the box
2 brush rollsMulti-Surface FormulaHard Floor Sanitize formulaSelf-Cleaning Docking and Charging Station

Features 4

  • CORDLESS COMBO VAC & MOP. Vacuum and mop together or powerfully vacuum alone. Enjoy up to 30 minutes of uninterrupted cleaning throughout your home.
  • MULTI-SURFACE VERSATILITY. Tackle wet and dry messes on hard surfaces like tile, sealed wood floors, laminante, and more. It even refreshes area rugs!
  • EASY CLEANING & MAINTENANCE. The Self-Cleaning Mode quickly flushes debris and freshens the brush roll to allow for a fast and simple cleanup. In addition, Two-Tank Technology always keeps fresh and dirty water separate.
  • ELIMINATE 99.9% OF BACTERIA3. Includes BISSELL Hard Floor Sanitize formula, that will also clean and sanitize on sealed hard floors.

Description

BISSELL® CrossWave® Cordless Max multi-surface cleaner combines tasks, vacuuming and washing at the same time, so you save time. The 36V lithium-ion battery provides up to 30 minutes of cordless cleaning power, so you can move throughout your home without being tied to an outlet. Its multi-surface cleaning capabilities let you switch from cleaning sealed hard floors to refreshing area rugs in an instant. CrossWave® Cordless Max multi-surface cleaner also features improved edge cleaning to clean messes like pet hair along baseboards and in corners. Two-Tank Technology keeps clean and dirty water separate, so unlike mopping, only clean water and formula go on your floor. When you’re finished cleaning, the self-cleaning cycle cleans the brush roll and inside of the machine, so there’s less clean-up after cleaning. It comes with 2 Multi-Surface Trial Formulas, 2 Hard Floor Sanitize Trial Formulas, and 2 Multi-Surface Brush Rolls. It also helps save pets! BISSELL proudly supports BISSELL Pet Foundation® and its mission to help save homeless pets. When you buy a BISSELL product, you help save pets, too. We’re proud to design products that help make pet messes, odors and pet homelessness disappear. May vary based on mode and usage. Compared to CrossWave and CrossWave Pet Pro multi-surface cleaners.

Specs 40

Brand Bissell
Special Feature Automatic self-cleaning cycle, Cordless, Two tank technology: clean and dirty water stay separate during use, Vacuum and mops at the same time, WiFi Connectivity
Filter Type Washable Filter
Surface Recommendation Hard Floor, Area Rug, Tile
Power Source Cordless Rechargeable
Other Special Features of the Product Automatic self-cleaning cycle, Cordless, Two tank technology: clean and dirty water stay separate during use, Vacuum and mops at the same time, WiFi Connectivity
Capacity 0.2 gallons
Recommended Uses For Product Wet And Dry Usage

Frequently asked questions

Yes, this vacuum cleaner and mop is suitable for all hard floors, including hardwood, laminate, ceramics, vinyl, linoleum, and stone. It is also efficient for cleaning area rugs.

Yes, the CrossWave Cordless Max is a battery-powered device. It comes with a lithium-ion battery and it provides up to 30 minutes of cordless cleaning power.

Yes, it does come with a self-cleaning cycle that helps maintain its cleaning performance. The Clean Out Cycle function cleans the brush roll and the inside of CrossWave, keeping it in top shape.

Yes, this machine can simultaneously vacuum and wash floors in one easy step. It can pick up both dry debris like dust and crumbs as well as wet messes or spills.

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Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.

The reviews indicate that the Crosswave Max works well to clean floors, is easy to use, and suction works great. Some people even report it making chores seem fun. It effectively cleans large spills and daily messes, however, it may not completely replace a traditional mop for deep cleaning tasks.

Pros

  • 🔨 Efficient at cleaning daily messes and large spills
  • 🎈 Lightweight and pretty quiet
  • 🚀 Convenient, cordless design
  • 🔋 Indicates remaining battery life for better planning
  • 👍 Compact and easy to store
  • 🌟 Gentle on floors and can effectively suck up pet hair
  • 💧 Sanitizes, thus making it ideal for bathroom cleaning

Cons

  • 🚧 Doesn't reach the edges effectively
  • 🔄 Requires cleaning after each use
  • 💦 May leave streaks on super smooth floors
  • 🔻 Not comfortable to carry for people with weak shoulders
  • 💸 Potentially high maintenance costs due to the specialized cleaner
  • 🚪 Cannot get under furniture easily

Should I Buy It?

If you are looking for a device to manage daily spills and small cleanups, and value convenience over deep cleaning ability, then the Crosswave Max might be an excellent choice for you. It may require constant maintenance post use, but its efficiency and ease of use make it an appealing option for regular house cleaning.

Better than a Swiffer or Spray Mop, Make Daily Mopping Part of Routine
Style: Crosswave Max
I'm going to write this review comparing the Crosswave to both a $30 spray mop/swiffer that you can find a million different models of on here, and to a traditional mop and bucket. Summary at the bottom. Cleaning Ability: 4.5/5 The crosswave lands somewhere between the mop and bucket, and spray mop for cleaning ability. It does land much closer to the mop and bucket, however, which is the best way to deep clean your floor. What this does do better than the m&b is sanitize. I feel much better cleaning my bathroom with this rather than a mop and bucket that becomes contaminated the second you rinse the mop. Something the Crosswave also does that the others don't is cleaning solid waste. You can clean up a spilled bowl of cereal, for example, with just this one device; vacuuming and mopping simultaneously. I've had some pretty messy spills, dried liquids, food that's fallen and been stomped on, and this has no problem cleaning it up. Ease of Use: 3/5 The winner here is clearly the spray mop or swiffer. I would say the mopping itself is extremely easy, but you're only deferring your effort. After use, you'll have to run the cleaning cycle, empty the drain water container, clean out the solid waste from the basket, rinse the filter, and possibly clean the rotating head every few uses with soap and water. I still find this easier than dealing with a mop and bucket, but barely. Just don't expect to be able to grab this, mop up, and then throw it back in the closet having saved so much time and energy. Price: 3/5 Well, it's a bit more than a mop and bucket to say the least. I got mine on sale for less than $300, and I'm not sure I could justify spending full price ($411 List Price) on this. But, I don't have any regrets so far. I find myself much more likely to mop daily, and my house has been cleaner since I've bought it. Reliability: -/5 This is an unknown, but its already lasted longer than any spray mop I've bought, which seem to fail after 2-4 months. The win here will definitely go to the mop and bucket. I'll update this if anything changes. Maintenance: 4/5 Maintenance is pretty easy here. I'll eventually have to replace the filter, but it came with an extra mop head. The mop head seems high quality and should last quite a while. The filter is washable, so I haven't had to worry about that yet. I haven't tried any other cleaners, but you're supposed to use the stuff from the manufacturer, so be prepared to pay more for cleaner than you're used to, but it's pretty reasonably priced. Build Quality: 4.5/5 This feels like a high quality product in line with a Dyson or Miele. My only concern is that the charging/cleaning station feels quite cheap. Other than that, I have no worries that this will last a while. The battery lasts plenty long to mop my whole house. Overall: 4/5 If you have the money to spend and want to make daily mopping part of your routine, this really does beat the spray mops and swiffers of the world. It's very nice having something I can easily grab after cooking dinner and give the kitchen a once over, mopping and vacuuming at the same time. It certainly beats the mop and bucket for cleaning a localized spill, and can still handle my whole house if it needs to. It won't replace the deep cleaning of a good mop and a bucket of hot, soapy water, but it will get you 90% of the way there, and for me, that's enough to make it worth it. ... show more
Reviewed in the United States on November 17, 2022 by Dan
Keeping my Man Cave floor clean...
Style: Crosswave Max
Review Image by Man Cave Meals Really Right Stuff
Review Image by Man Cave Meals Really Right Stuff
Review Image by Man Cave Meals Really Right Stuff
Review Image by Man Cave Meals Really Right Stuff
I needed a mop/vac system of some sort to help keep the white(ish) ceramic tile floor in my Man Cave clean and tidy. I decided to give this Bissell a try after watching some videos and reading some reviews on the interwebs. As for it's ability to clean my floor, I'm quite happy with it. The rotating roller brush does an excellent job of getting up spots and dirt from my floor. The main thing I don't like about this system (and who wouldn't?) is the $400 price tag. When I was reading about this system, I could not find much information about the WIFI capabilities that it mentioned. After all, WHY would a floor cleaning device need WIFI? Well, let me tell you! This thing connects to the internet via a WIFI connection so you can interface with it via a Bissell app on your smart device. What does that do for you? It allows you to automatically set up ordering of cleaning solution and miscellaneous supplies for your vacuum. The vacuum communicates back with you via the app to tell you when it thinks you need to replace something. I guess this feature set is in place so millennials can use this vacuum. Me.. I'm an old schooler crusty old curmudgeon who would rather not need or want to use a phone between me and my vacuum. But verilee I say unto thee, you must pay for that technology on this vacuum. I'm not sure if the lower models of this thing have the same basic functionality as this one, but I DID want a cordless system so I didn't have to drag a power cord around behind me. THIS was the least expensive option from the Bissell line that gave me that. The only other issue with this vacuum is that the battery life is not really good enough to do a LOT of floor on a single charge. How much is a LOT? I dunno. One of the corded models would be a better choice if you wanna run this thing longer than about 20 minutes. The description says "Get up to 30 minutes of cordless cleaning power*". The asterisk indicates "May vary based on mode and usage." That 30 minutes is most definitely optimistic. The run time on this one is enough for me to hit my Man Cave bar and kitchen area on a single charge though, so it's good enough for me. If my wife figures out I have this and tries to use it upstairs on the hardwood floors, it's not gonna make it up there on a single charge. It will require at least two. ... show more
Reviewed in the United States on June 30, 2022 by Man Cave Meals Really Right Stuff
LOVE….. (hate relationship?)
Style: Crosswave Max
Review Image by Cody
Review Image by Cody
Update #2 One year in! I’ve settled at 4 stars! 😂 After the crack fiasco (read below) I contacted bisell to see if there was any sort of a warranty on the machine. Thankfully there was a warranty on some parts so after lots of back and forth they replaced the cracked dirty bin AND top piece! Big brownie points in my book! Additionally, I discovered that BISSELL makes a cleaner specifically for the crosswave machines to use with the clean cycle. It’s separate from the formula you put into the clean water tank to clean your floors with. It’s a clear bottle- orange scented and I can only find it on Amazon but regular use has kept the machine (and it’s new pieces!) like new! I still replace the brush rolls and filters at about 3-4 months of use but I do use it about twice a week on average. Still picks up dirt, pet hair, cereal, and all other assortment of toddler wonders very well! Would buy again knowing all the little tips and tricks I know now 😂 All in all worth buying if: you register the machine, you replace the brush rolls and filters 3-4 months, you use the BISSELL made cleaning formulas in the clean water tank, and you use the BISSELL made Crosswave cleaner when you are cleaning out the machine after use. Additionally, take the dirty water bin and its components apart after each use and rinse and dry thoroughly before next use. Update: 3 stars- I’ve now owned this for 6+ months and am superrrrr disappointed in a few specific aspects. I still LOVE the functionality of the machine overall- it’s still easily the best of these wet vacs I’ve used. That being said #1: there are weird air pockets in the dirty tank, and cover for the roller which can NEVER be properly cleaned and now are growing mold that makes my whole house smell badly when I use the wet vac. #2: I went to remove the dirty tank yesterday and after only 6ish months of owning it, there’s now a 3 inch crack down the front of it deeming it unusable. #3. The time that goes into cleaning it- not ideal!! Especially now for my house to have this gross bissel cleaner mold combo smell. I use the self clean function after I’m done each time (at least once) and then hand wash each part and leave each part out to dry thoroughly before using again and am STILL dealing with the smell issue. All in all for $300 bucks I’m bummed but not suprised that I’m already buying replacement pieces. I did already invest in two new brush rolls and filters thinking that was the source of the smell before I noticed the junk in the top of the dirty tank. _____________OG REVIEW_________________ Full disclosure I’ve only had it for like two days- but I LOVE this wet dry vac. I have a 1 and 2 year old so I use it OFTEN and I’m impressed each time. If there’s food crusted onto the floor it takes a few passes and the cleaning process for the machine itself is sometimes lengthy but overall I much prefer it to a mop and bucket. My kiddos will throw things in the mop water and try to play in it so this again is much preferred. The cleaner it comes with smells great, and while the vacuum itself can be kind of heavy when it’s full of water- it seems very well made! ... show more
Reviewed in the United States on September 9, 2024 by Cody
Inspirational and pretty well designed
Style: Crosswave Max
So, things were pretty grubby, I will admit. I got really tired of fighting my ill-balanced dyson animal vac, my ecovacs kept dying when my housemate’s long hair would get tangled, and the various mops I had with washable pads were just not easy to use. Especially as a small woman with rheumatoid arthritis! Then I got this thing... and now I’m on a cleaning tear! Pros: Not having the cord is fabulous. And the machine clearly indicates in ten minute intervals how much charge is left so you can plan ahead. I know that half an hour isn’t very long, but it is more than enough for my small house. Convenient start. It is pretty easy to set up to run each time. You pop in one of the two brush rollers (so yesterday’s can finish drying, yes you too may be inspired to give this a quick run around your high traffic areas daily), add the brush cover and the dirty water tank, add the clean water and cleaner and off you go. Everything clicks into place in a satisfying manner. Lightweight and quiet. For a vacuum, I’d say it is pretty quiet. And somehow the noise it makes bothers me less. The noise of the old vac was really something I hated. When full of water it has some weight to it, obviously, but not a ton beyond that and the handles are good. Easy to operate. There are a few things to get used to and remember, but it is easy enough to master. The trigger for more clean water is effortless to press and hold ao your fingers don’t cramp. The buttons are easy and decently placed, though I kinda wish the rug/hard floor button was not so easy to hit instead of power, but it isn’t like that hurts much. Most of the parts come apart and go back on easily even for arthritic hands, though the roller cover was a bit stiff and might have been tricky if I was having a bad flare. It seems to be getting a bit easier over time. Storing after use is easy. You put it on the dock and hit a button and it will wash the roller for you. Then you pop that and the air filter out of it and put those in the provided rack to dry. Pour the satisfyingly revolting water down the toilet and rinse the tank and let it dry. Let it charge for tomorrow. The cleaner is not bad. You are limited to their cleaner, but it does not have a strong odor and doesn’t make me sneeze. I think after your initial few cleans you could easily skimp on or skip the cleaner for most maintenance. Suction is great. I only have hard floors, but this vac will pick up anything but ridiculously large or heavy debris. It is fantastic at cleaning up cat puke/hairballs. With a bit of finesse, it leaves the floor nearly dry, similar to damp mopping. So far (1month) I have no problems with pet or long, wirey human hair clogging it or getting excessively stuck on the roller. I would say it replaces a normal vac though I do keep a small hand vac with a nozzle for tight spaces. Cons and tips: Filter amnesia. Somehow, I found I kept forgetting to put the air filter back in which would result dirty water on the floor and it not drying the floor. I ‘fixed’ this by drying/storing the filter in top of the tank, not in the rack where I tended not to see it. Edges are not perfect. Although going nose-in to an edge improves performance there is still a strip it doesn’t get. I just plan to let the robot vacuum get that and swipe it with a damp rag when needed. Streaks. On a very, very smooth floor you can see some streaks when the light is just right. I think using distilled water might help if you are super fussy about that, but I’m just happy that the floor is soooo much cleaner than with a normal vac or mop. Weird post-cleaning ritual. After running the brush cleaning cycle the instructions tell you to wipe the water out of the charger tray and they say this is to avoid corroding the contacts. This makes zero sense because those contacts are waaaay up in the handle. I suspect the manual was written to a beta model with the contacts on the tray. Anyhow, lifting it out of the tray and wiping then leaves you with a spot to wipe on your floor where the vac rested for this. Seems a silly oversight after making such an otherwise well-working product. Doesn’t get under. Although it swivels nicely from side to side the vac does not ‘lay down’ as much as some others for getting under furniture. Again, I plan to mostly let the robot deal with those areas and occasionally shuffle furniture to get under the middle of the bed, etc. I’d rate that feature as a ‘C’ as it is OK, but not great. Be sure to leave a few minutes charge on the machine to run the brush cleaner. If it is completely dead, you can’t perform that operation. Not a big deal if you pay a little attention, but you don’t want to forget and have things get moldy. The brush is very gentle. This is a good thing and a bad thing. It is very easy on your floors, but if your house, like mine, started out pretty dirty it may take a few iterations to really get all the gunk. Likewise, I have some wood floors that are very old and worn with bad crevices and I found I needed to scrub them a bit with a stiff brush and some of the diluted bissel cleaner before using the bissel, but this was unusual circumstances and a one-time deeper clean. Just buy it already! I hate cleaning, but this thing is kinda fun! ... show more
Reviewed in the United States on June 26, 2020 by Elizabeth A. Newell
Major Dissapointment
Style: Crosswave Max
For the price, I had really high expectations for this but I've had nothing but problems. First, I should point out that I think mine had a defect that I was willing to work around. It appeared as if water was only coming out one side of the unit. Maybe this is by design, and if it is, it is a really poor design. Basically I can only do passes that are 1/2 the size of the cleaner because water only comes out one side. Not the worst thing but it was quite annoying. I was willing to look past this and continue to use it but the issues just kept coming up. The most glaring and annoying issue which I would say by itself is a dealbreaker is that the vacuum does not clean the area directly under it. What I mean is that with the part that spins and the suction, you would expect that it would eventually dry itself off to a certain extent but it does not. You can leave it in the same spot after some use and it will just leave a pool of dirty water under it. Basically, there is no scenario where you don't have dirty water under it when you are done and you either have to clean that area by hand or just accept the dirty spot. The poor suction issue causes addition issues where even the smallest amount of dog hair will get caught in the connection between the business end and the dirty water container. Yes, it picks up a fair amount of dirty water from the floor but not enough to get it as clean as you really want it to be. So I guess the question is, is this good for anything at all? Yes. As much as I just bashed on it, it does have some uses. While the suction is an issue, it will at least pick up large amounts of water before it reaches a point where it can't pick up anymore and you have the above mentioned 'dirty water' pool. For me, it was good for cleaning up spilled water bowls, dog pee spots on the floor, and other limited scope situations. The unit itself can be cleaned some what easily by just letting it sit in your sink(unfilled) and running water and then running the unit. It will pull up clean water and wash out the business end of the unit and even most of the connecting pipe between the dirty water container. This is useful when cleaning up really gross stuff that you don't want lingering in the unit. Overall a huge disappointment, especially for the price. I would have rather waited/saved up for a unit that had more power and less problems- even if it had to be corded instead of battery. ... show more
Reviewed in the United States on May 13, 2024 by Aaron
Cleans better than I can with a mop
Style: Crosswave Max
I bought this during the stay at home orders. I have a weekly cleaning by a 3 person cleaning crew made up of three large burly women. When non-essential businesses had to close, I had to clean my place by myself and found that I did not have the same strength as 3 burly women. The floor cleaning was the most difficult for me. Also, I'm quite elderly. So, I purchased this product. It did the job. If it did a bit better deep cleaning on tile, I would give it five stars. And of course, I can always use a product that is lighter and lighter. It was definitely worth the money. Contrary to others, I did not find the maintenance of it to be arduous. Instead of quitting when the tank was empty, I emptied the dirty water tank and refilled the top tank. While I had lunch, I allowed the battery to charge. I able to continue on and finish a major portion of the house; the dirtiest parts. Now I know that I can take care of the floors, even if I don't have anyone to help me. Good job Bissell. several months later, I've added: A big test of a mechanical item is whether or not a hired cleaning person can use it. I raised my evaluation to five stars because my cleaning person is using it effectively and has also not broken it. She likes it so much that she cleans it all up and gets it ready for the next time. I have not had to tell her anything. No problems have occurred. I believe that this is due to the very clear training videos that she watched on her own. Kudos to Bissell for making easy to understand training videos. The fact that the roller self-cleans is a big plus. When a product can not only be easily used, but not broken by cleaning personnel is a testament to a good product. ... show more
Reviewed in the United States on April 10, 2020 by L. J. E.
Not horrible, but some misunderstandings need to be understood by all before buying.
Style: Crosswave Max
Well, I'm middle of the road. Here are some notes that are not clear when researching this product before purchasing. 1. The water nozzle DOES NOT dispense water continually. Pressing and holding the water spray button dispenses water INTERMITTENTLY based on the setting. I found it to be one squirt of water every 6 seconds when set to hard wood floors, and one squirt of water every 3 seconds when set to area rug setting. I was expecting the water to be spraying continually when I hold the button, and that is not the case. Also, the water is applied to the ROLLER ONLY, not to the floor surface. So the cleaner gets applied to the roller, the roller spins and contacts the floor. 2. The 10 seconds to prime the roller is NO WHERE NEAR LONG enough. At one squirt of water every 6 seconds onto a dry roller, it doesn't even get it CLOSE to being ready to clean. I press and release the button TEN TIMES to prep the roller for cleaning, and that seems to get it wet enough to start actually cleaning. 3. The suction DOES NOT apply suction to the surface! YOU NEED TO KNOW THIS! This was a big eye opener for me. The vacuum suction is applied TO THE ROLLER only. It sucks water OFF THE ROLLER, NOT OFF THE FLOOR SURFACE! I think this will explain why so many people indicate that the water collection bin is empty after trying to clean their floors. The roller was probably completely dry most of the cleaning time, as it only comes out every 6 seconds or so, and then gets sucked right back up. THIS MAKES CLEANING AREA RUGS VERY TRICKY!! The device will not suck water out of the area rug, only out of the roller. I pre-treated a stain on the area rug, and this machine did not pick up any of the pre-treatment. I realize now, that is by design as the device WILL NOT apply suction to the floor surface. 4. (AND THIS IS A DOOZY) -- DO NOT LEAVE THE WATER TANK ATTACHED!!! Once the cleaning cycle is finished, remove the clean water tank. Overnight, it will ALL DRAIN SLOWLY OUT. This morning, there was a HUGE puddle around the machine as it sat on the charging station. All the water in the clean water tank had drained out filling the charging station, and spilling over on to the floor. I left the tank filled so it would be all ready for the next use. DO NOT DO THIS! Remove the tank after the cleaning cycle. This is A LOT of money to spend on a floor mop. For me, it is easier to clean up messes from a dog with incontinence, and better than going through gobs of paper towels and bending over to wipe it up, then follow up with a cleaner, then follow up with a drying towel. But that's my choice. Every day home use . . . I see NO reason to see how this would be "better" than a mop. I will say it is equal to one, and much easier. I've got 30 days to test it further and determine if it is worth keeping for my situation. The pool of water this morning didn't help the fight for keeping it, but willing to see how it goes. ... show more
Reviewed in the United States on August 28, 2020 by Todd Wessendorf
Cordless and makes mopping more frequent
Style: Crosswave Max
I LOVE that this is cordless!! I've never had a cordless vaccuum before, I find myself using it multiple times a week, especially to run under and around the table after kids eat! Easy, sweat free, cleaning: I used to use Swiffer because I hated taking out the mop bucket, but scrubbing floors with a Swiffer was so much work and sweat, so I would only mop maybe once a month, not ideal with 2 kids and 2 dogs. Suction power: Great suction power! Picks up finger nail size rocks and even picks up peas. (I even had to try throwing peas and other food on the floor to test, worked great! Picked it all up!!) Long battery life: I have ~1,000sqft of hardwood in our home and 1 dog that creates fluff balls all over and mop vac picks it up with ease! With it fully charged, I can mop ~3/4 of the 1,000sqft before it needs to be charged again. Easy machine cleaning: I love the self cleaning mode, but you do have to wipe the tray after. The hair trap is awesome so you can wipe out the hair trap and still dump the dirty water down the drain. Small Con: I use hot water to clean the floors but it doesn't easily get caked on food or grime off easily, even if you let the brushed run over for 30 seconds. I typically just run over it to soak and wipe up with a cloth. Conclusion: - I would prefer a longer battery life, but it easily cleans ~800sqft and easy to pop it on the charger, it does charge pretty fast. - Cleaning caked on grime could be better, but nothing a quick cloth swipe or regular cleaning wouldn't fix. - Cordless and very easy machine cleaning. - I am very happy with this product overall!! It took a year to finally buy it, but best purchase I've made in a while!! UPDATE: I've had this for about a year now and still find it the most convenient cleaning tool I've ever used! I had to send it in once to customer service but they were super quick to fix the issue and very helpful. It started having a screeching noise about 4 months in, so I called the customer service line, they had me send it in via mail for repair with no charge, they 'fixed' it, only to happen again a month later. I then realized it stopped screeching when I changed the small filter. I have 2 toddlers and two dogs, one who's fluffy and we wear shoes throughout our house, so the small filters need to be changed about 1 per month. ... show more
Reviewed in the United States on June 4, 2023 by Love_amazon
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