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Shark

Shark AI Ultra Robot Vacuum, Black/Silver, Carpet and Hard Floors, AV2511AE

Based on 34,810 reviews
Condition: New
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$441.80
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Arrives Tuesday, Nov 17
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At a glance

Condition
New
Color
White/Black
Model
AV2511AE
Capacity
0.27 gal
Dimensions
8.43"L x 13.08"W x 13.9"H
Weight
15.3 lb
Surface Recommendation
Carpet & Hard Floors
In the box
FilterShark AI RobotSide BrushXL Self-Empty Base

Features 8

  • HIGH SUCTION POWER: Shark's powerful suction captures dirt, debris, and pet hair across all surfacescarpets and hard floors alikemaking this robot vacuum the ultimate solution for deep, everyday cleaning.
  • MATRIX CLEAN ROBOT VACUUM: Matrix Clean uses a precision grid pattern to take multiple passes over messes, ensuring complete whole-home coverage and delivering a visibly deeper clean, every time.
  • SELF-EMPTYING FOR 60 DAYS: The bagless base holds up to 60 days of dirt and debrisno disposal bags needed. Enjoy a self-emptying robot vacuum cleaner built for long-lasting convenience.
  • PERFECT FOR HOMES WITH PETS: Designed for pet owners, this robot vacuum combines strong suction, a self-cleaning brushroll, and a bagless self-empty base to tackle fur and allergens with ease.

Description

The Shark® AI Robot Self-Empty XL combines the latest innovations for a whole- home clean you can't get from any other robot. Its bagless self-empty base holds up to 2 months of dirt and debris so you don’t have to empty the dustbin every day. With incredible Shark suction, this robot can tackle all types of debris on both hardwood and carpet floors. With Matrix Clean, target specific rooms or spots by simply tapping the SharkClean® app and the Shark AI Ultra™ Robot will increase its suction and thoroughly clean targeted areas. Collisions and scuff marks are a thing of the past; with advanced 360° LiDAR, this robot can precisely clean your home while avoiding walls, furniture, or other objects. 360 LiDAR vision enables the robot to navigate in all light conditions, including at night. Enjoy convenient control with the app or kick back and automate your cleaning experience with hands-free voice control using Amazon Alexa or Google Assistant. With the combination of a 120-minute runtime and the Recharge and Resume feature, where your robot returns to the base, recharges, and can pick up where it left off, you’ll know the job will always get done.

Specs 31

Brand Shark
Model Name Shark AV2511AE
Surface Recommendation Carpet & Hard Floors
Special Feature Bagless, Obstacle Avoidance, Pet Hair Pick Up, Self-Emptying, Smart Mapping
Color White/Black
Other Special Features of the Product Bagless, Obstacle Avoidance, Pet Hair Pick Up, Self-Emptying, Smart Mapping
Controller Type App Control
Filter Type Cartridge

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If you place your order now, the estimated arrival date for this product is: Tuesday, Nov 17

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View our full returns policy here.

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Top Amazon Reviews

All around great robot vacuum
Color: Dark Grey
TL;DR: This robot vacuum is awesome and worth every penny. Highly recommend this vacuum to everyone, my wife agrees! Happy wife, happy life! Might buy another for my upstairs. For a robot vacuum, it does what I expect and makes my life easier. I don't make it pick up large debris, robot vacuums seem to perform best with small debris. Large debris may get stuck or caught. Lidar works phenomenal, but with some hiccups when mapping house (mostly human error). Routing around obstacles works well, slows around objects and if anything is bumped it's so light and cushioned, it's not a problem. 5 stars overall. 4 stars deep cleaning and suction leaving room for improvement, it's a robot vacuum, what do you expect? Probably has Alexa integration, but I use Google assistant and it works great! --- I ordered this back in July 2022 and got it end of the month. I waited some time to let the excitement die a little before posting a review, but it never really did. This is my first robot vacuum and one of the best purchase decisions I have made this year. When researching for the right robot vacuum, I found that most of the highly rated vacuums don't seem to make it past 6 months or a year when reading reviews. Also manufacturers seems to make new models every year, so finding something that is reliable and lasts longer than this timeframe is hard to find. Of course, I am only onto my 5th month of owning this vacuum. When I broke the vacuum out of the box, my first inclination was to take it out and get it started. But thinking about the other reviews I have read on this vacuum and others like it, I wanted to read the instructions first. This is not a regular vacuum that you plug in and push. It has lots of little parts that make it different and potentially not taking care of it properly could damage the device. So anybody reading this, read the instructions first. Understand how to properly take care of it and clean it. Also, comparing to other reviews, clean it regularly. Now for my somewhat long review: Is it quiet? Yes and no. It is a robot vacuum, how loud do you expect it to be? You're not doing the work, but it is. It is quieter than a regular vacuum, but no idea how quiet other robot vacuums are. If a robot vacuum is loud or quiet, who cares? What matters is that it can clean stuff. Can you watch tv while it runs? Yes you can watch tv. Just turn up the volume a little, no need to blast it like when running a normal push vacuum. Can it pick up everything? No, it's a robot vacuum. Don't put too much trust in it. What I typically do is remove all obstacles (cords, bags, blankets) from the ground and any larger debris that might get caught in the motors (cotton balls left from the dog, pieces left behind from chewed up toys, strings from rope toys). Dog hair? My dog constantly sheds, but has short hair. I run it twice per week on thin carpet and once per week on hard floors. I don't notice the dog hair until I see what the vacuum picked up and it does a great job! The majority of stuff this picks up is dog hair and a lot of it. For longer haired dogs or thicker haired dogs, I assume this will get the job done as long human hair doesn't get stuck at all like my regular vacuum does. Small leaves? It picks up small leaves and debris similar size, but may leaf some behind. It also might get caught in spinning brushes and make a slightly louder noise on hard floor. I waited for it to finish and then pulled the leaf out, no harm. Dog kibble? Ok this one was an accident, didn't see it against the brown colored floor before starting vacuum. Sounded like the robot was choking and about to die, literally. I had to stop it right away and retrieve the small rock sized (width of thumbnail) dog food from the vacuum. Can you run it when away from home? I read too many horror stories of vacuums cleaning pet poop, but it is not the reason I don't start it when I'm not home. Like the last two points, if something gets caught, you need to be there to fish it out. I may have spot checked the floor, but even that sometimes isn't good enough. Also, one time a week or two ago, it finally got confused and couldn't move past a futon leg. It kept spinning back and forth (maybe for 5 minutes) until I nudged the futon half an inch, then it broke free of its endless loop. This was the only time this ever happened since I got it. Every other time it does an excellent job of finding its way through, even finding its way through a jungle of table and chair legs. Lidar mapping floorplan? Simply amazing! I had it map 4 different rooms. The first time was great, but missed a few minor areas, of which was my fault. I left things on the floor and in the way of the robot when it mapped the floorplan. The second time, I removed the obstacles, but it didn't map another room properly. The third time, I removed a chair, which the robot vacuum had just enough clearance to fit under (1st time it went under, 2nd time it did not), so that it can map that area of the carpet and not count it as a wall. Lidar in general? It works great to avoid obstacles and get around legs of any sort. Only thing is if the leg is curved, like my kitchen table, it doesn't know when to properly maneuver around it. But no worries! The bumper is amazing! It lightly bumps in to obstacles and the vacuum does a minor adjustment to figure out how to go around it. Damaging furniture? Nope! Doesn't happen. The robot is so careful around obstacles and even when it does bump things, its lightly bumps it and doesn't scratch or anything. When it approaches obstacles (walls or furniture) it moves at a slower pace. This thing is intelligent. Suction? For a robot vacuum, it does everything it needs to and does it very well. There are different levels for suction in the app, I have only needed to use the normal section. The max suction I have never needed to use, but it is an option if things get too out of hand. There is also an ultra clean option, not tried it, but think it just spends more time going over stuff. If I ever try ultra clean option, maybe need to change deep clean star to a 5, but I'm making the assumption that it will never perform as well as a normal vacuum. Battery? I run two rooms per day I run it, but sometimes do all 4 rooms when I forget to run it. It lasts easily to finish all 4 rooms with charge left over. I'm guessing lowest percentage of battery life was 35% or 40% after doing all 4, this is a wild guess though, could've been higher. For 2 rooms it's usually at 60% after it's done, that I know for sure. Emptying? It has a bin that it empties to. If the robot either runs for too long (or not sure if it senses if it is full of junk) it may return to the docking station to empty itself. This system works great, but the bin needs to be cleaned out occasionally. There is also a filter in the bin system that needs to be cleaned, just like regular vacuums may have. App? No issues running it on my Android. Can select rooms and see the layout easily. Drawing rooms works great as well! Robotiness? It makes all the noises a robot vacuum should and it's awesome! Just thought you should know! Beep boop boop! Ratings: I give it 5 stars because as it is a robot vacuum, it meets all of my expectations. 4 stars on deep cleaning and suction because it isn't perfect, but is excellent as a robot vacuum. I haven't used my regular vacuum in the areas that this one runs because it seems to do such a great job. Integration with Google works great! I don't use Alexa with this one. Again, this is one of the best purchases I made this year. Definitely recommend this vacuum to everyone. Don't spend $1k on something else. ... show more
Reviewed in the United States on November 25, 2022 by Brandon
LOVE this vacuum - Exceeded my expectations!
Color: White
While relatives have had them for years, this is MY first robot vacuum. In my opinion, this is the BEST budget vacuum at the price point. I purchased one on sale for $139. It was super easy to get started and watch it go with AMAZING results in the dustbin! Okay, so it was purchased to use at my parents' house, but I HAD to test it, right? :) Now, it worked so well, I immediately ordered 2 more (taking advantage of the $ale) and have 2 at my parents' house and one at my own. I use the schedule feature in the app to run mine every day at 9am. It starts up perfectly. With a Basset hound, it does an amazing job of keeping the house livable in between my own vacuum/mop jobs. I'm a firm believer in doing a deep clean with a larger vacuum, but with this running in between, my house is HUGELY improved. To top it off, running it at my parents' house couldn't be easier with the app. I can start and stop them on MY app, and all they have to do is empty the dust bins. I've been running them for a little over a month now, and am very happy with the results. PROS: -Runs much longer than predicted, even on standard power. -Easy to empty dustbin. -It has an Air filter (and despite others saying you have to remove screws to get to it, you don't. The outer mesh is fixed in place with a screw, but the filter cartridge slips out the side). -You can "Set it and forget it" for the most part if you use scheduling. -Compared to a standard vacuum, this baby is VERY quiet. That isn't to say it doesn't make any noise (seriously, it has suction and airflow... it's GONNA make noise). -If you put it in ECO mode, it is even quieter, but regardless of the mode, my basset doesn't run from it. :) CONS: All 3 of the models have a 'different' sound when running. Seriously, they each sound completely different and have different noise levels, which makes me wonder. Next, she -her name is Suzie- completely ignores the boundary strips I purchased to use. (And no, I did NOT place it under anything. I even tested by laying it face up straight across the edge of the carpet... on top. NOPE, she rolls right over it -_- ... and the 2nd one I cut to fit the base of a pole lamp that she kept getting stuck half on/off of. Since it was metal, the strip just magnetically attached to the round base side... NOPE, she still bangs into it. Although she hasn't hopped up onto it anymore so... you be the judge) TIPS: 1st-If you get it on sale, go ahead and add the warranty coverage. I did. In my opinion, a CYA is always a good thing. It gives me piece of mind that if one of them turns out to be a lemon (all things have them, even vehicles) I'm covered. The most I'd have to pay is shipping and that is NOTHING compared to purchasing a new one. Besides, as I said above, they each have a unique motor sound, and I feel better knowing that if there is anything that would take away from the motor life involved, I'll get a repair or a replacement. 2nd-take the time to look at the undercarriage and inspect the roller. You never know what could potentially get wound onto that brush roll, and it's super easy to pop it out and clean it off (if you've ever had a large vacuum, you should already know to do this as regular maintenance). Keep in mind that the harder that brush roll has to work, the more pull it puts on the Motor. Stressing that little thing will potentially take away from its life of service. Final Thoughts? I love it and would recommend it to anybody and everybody. And if it's on sale it is HUGE bang for your buck$! ** I gave all 5 stars except the 4 on Deep Cleaning ONLY because of my own beliefs that you need to get out the big vacuum at least once a month (depending on your environment maybe a little more often). ... show more
Reviewed in the United States on June 5, 2022 by Cyn4600
UPDATED -- app only gets worse and ruins an otherwise good product
Color: Black
UPDATE 9/27/2024 AFTER ~2 MONTHS OF USE As a vacuum I continue to love this device. It's app enrages me more every single day and I'm about to simply put it in the attic because without the app it becomes increasingly useless; I wish I could take away more stars this app is so bad. I'm hoping SharkNinja cares enough to read these reviews and actually takes action, otherwise they may go the way of Sonos with their horrible app decisions. This isn't 2005 when iRobot could do stupid things and get away with it because there was no competition. While I'm not one to throw money away, I will replace this with something else that actually works and doesn't need an app to do simple scheduled cleaning runs. I could give two hoots about whether it has a "map" at this point, just clean the doggone floor -- do the basic thing you claim to be able to do and do it well. Is that so hard? I'm guessing they don't care given they can't seem to do simple things like when I log into their website with exactly the same credentials I use in the app, it doesn't show my registered products, or when I scan the QR code in the app to store the Model and S/N it can't store it for more than about 5 minutes before it literally just disappears. If you can't do simple things, complex ones are probably out of reach. The system has some kind of serious software bug in it related to map storage. I work for a software company, and all the signs are present that there is a significant problem with the storage system for maps and/or the communication between the app and the robot relating to the map. I say this because our robot just lost its map one day about a month ago. No errors, no problems running, it just literally disappeared. The schedule continued to run, so I didn't notice it until I looked at the cleaning notification one day and noticed that it was reporting a run time of almost 2 hours (which sounded about right) but a 0 ft squared cleaned. It sure made a lot of noise and picked up a lot of dirt for not cleaning any square footage of my first floor! When I dug into the app, the map was gone. Just not there. When going into settings to look at the map, I just get the infuriating purple spinner. No messages, no indicators of a problem, just a total lack of communication about what is going on and no map. So I set about the task of trying to correct the problem. First, I delete the map and go to try and re-explore. It seems to delete, and it will run an exploration run, but then it just sits with that obnoxious purple spinner and the question about whether the map represents the home properly or should it re-explore, with the Accept button greyed out and NO OTHER OPTIONS AVAILABLE. I've re-explored 20 times and left it sitting on that screen overnight for 8 hours with it never finishing. Ever. And this is why it's about to become trash!!! Without running the explore successfully, you can't set the schedule! You can't run a manual cleaning run with the app! If I wanted a vacuum I had to physically go push the button on, I could have bought something a heck of a lot less expensive (which is what I'm likely to do at this point). SO then I thought, like most technology of this sort, it might just need a complete fresh start. Stuff happens, memory gets corrupted and needs wiped, no problem. So I deleted the robot from the app and had to go through the mind-numbing and excruciating process of re-joining to my post 1995 WiFi network which is too fancy and elaborate with its new-fangled 5GHz technology for these developers to figure out (or Shark is too cheap and obsessed with profits to use a more modern WiFi SoC). Go through that process and run the explore another 10 times with no change. Then I reset to supposedly factory settings. Same result. Same absolute rage-inducing nonsense getting it to connect to the WiFi (though I think I finally figured out the trick on that). I am not convinced it actually DOES reset to factory settings or wipes the memory clean, because I'm continuing to have the same problem. Exploration simply will not finish successfully and so I can't schedule or make it clean without having to go under the table and push the button. Total ridiculousness. A factory reset should restore a copy of the firmware as it was when it came out of the factory -- and mapping worked out of the box. Now it doesn't. I am left with the conclusion the reset does NOT actually reset the memory. This is just infuriating. Oh, and before you say "contact support". I have. Crickets and bullfrogs, ladies and gentlemen. So far, crickets and bullfrogs. If that changes, I'll post a new update, though. Message to SharkNinja -- when you released an app, you became a software company. That has certain requirements and sets certain expectations. You are FAILING to meet any of them. +++ HOW TO DEAL WITH MODERN WIFI AND THIS RIDICULOUS TWELVE CENT WIFI CHIP +++ The key to making this work is whether your phone is trying to access the Internet or any from anything other than the same 2.4GHz connection this unit is using. So what I have to do: 1. Log into Eero and turn of 5GHz (on my version this is under troubleshooting; nearly every mesh single-SSID system has a mechanism to temporarily disable 5GHz b/c this cheapness is so prevalent in so many devices) 2. Turn WiFi off on phone and leave off for a couple of minutes (this is a precaution to make sure 5GHz is truly not picking up the connection) 3. Turn mobile data off on my phone (airplane mode didn't cut it 2 out of 3 times; turning off mobile data always worked) 4. Turn WiFi back on and make sure Bluetooth is on; if you tried airplane mode and left bluetooth off and don't turn it back on again until the app prompts you, you're hosed and will have to start over from the beginning - I experienced this multiple times 5. Put robot into discovery mode 6. Connect to the robot and go through the unnecessarily plentiful prompts full of stupid and useless information in the "wizard" 7. When you get to the network selection screen, your WiFi network SSID should show up --- if it doesn't, one more thing to do is go into your phone WiFi settings and join your 2.4GHz network (keeping the Shark app in the background), which will disconnect you from the WiFi Direct connection with the robot; let it connect fully; then go disconnect from your access point and reconnect to the robot WiFi Direct AP in your phone settings. 1 out of 3 times I had to initiate that re-connection, which I'm guessing is due to some sort of timeout happening, but I'm not sure. ***** PREVIOUS REVIEW ***** I got a previous version of this vacuum robot for my wife's business space and was super impressed with it. It didn't really NEED me to use WiFi and the app to make it work, and wow, she knew the floors were dirty, but not THAT dirty. It's done really well for her in the couple of months she's had it. Come Prime Day 2024, I figured I'd pick something up for the house. Our Jack Russell terrier is getting older and shedding like a monster, and I abhor dog hair, so having something that could help us keep up with that was desirable. Having been an early adopter of the Roomba back in the day, the one thing I abhorred and has kept me from a robot vacuum since going through 2 or 3 early versions was emptying the anemic dust bins on these things. The self emptying on my wife's has been awesome and I was looking at this to be even better because AI, right? Well, yeah, not so much. As a physical vacuum, the unit cleans pretty well. I don't have any real complaints there, and the self-emptying is nice and has worked well so far. LOTS of dog hair in that bin. More than I realized was present, actually. Gross. But it is hands-free to empty which is pretty awesome. So it does clean (perhaps) even better than I expected. This unit leaves me utterly disappointed in the app and it's supposed AI, however. The intelligence is pretty artificial from what I can tell, and not in a good way. Getting the system to map the house took three tries before it decided it actually did need to go into the big 20 square foot, devoid of any furniture, people or other obstructions area in my mud room. It did finally map the full space, and shows the area to be roughly 900 feet. By my calculations that's roughly right, and the map is pretty close in its shape, though there is a big blob in one of the rooms I still don't quite think aligns to reality. But it's close enough, and the vacuum will still go into the area represented by the blob, so I'm not really sure what that's about. I guess I could be misinterpreting the display, after all I don't have Artificial Intelligence, I just have my brain. Where the app falls utterly short, though is there is no true practical use of the intelligence the system has built about the area. It has a map, but can't really use it in a meaningful way! The value of a robot vacuum isn't to make a bunch of racket while running around a specific room while I'm entertaining or trying to watch a movie. The value proposition of a vacuum robot is to automate tasks I don't want to do on my own. Like scheduling a cleaning job in a specific room at one time, and scheduling another cleaning job in another room during another time window. Being able to send the robot to a specific room ad hoc isn't in the top 5 basic requirements I would post for a system like this. Top 10, maybe? But not before actual honest-to-goodness helpful AUTOMATION. But Shark has not deemed the utilization of the map with the schedule to be an important feature for their app. It's an FAQ as to whether you CAN do that, so it isn't like they don't KNOW people want this capability. And multi-point scheduling is something that vacuum robots have been able to do for years (iRobot's app can do this for most models now, for instance, as can other brands). Multi-point scheduling is such a simple app task at this point there are libraries available for plugging that kind of function into a mobile app. Come on, Shark, you aren't in the least bit intelligent if you can't actually use the intelligence to do something useful!!! THIS IS SHAMEFUL and speaks to a complete lack of either 1) understanding your customer use cases or 2) caring enough about your customer to do something besides put your shortcomings into an FAQ. SO you can't schedule the vacuum to work on specific rooms it has mapped out at specific times, scheduled cleaning is an all or nothing thing. BUT, if you enable a no-go zone to try and, say, keep the dogs from being too overly disturbed during the all or nothing scheduled cleaning, that area is now apparently a black hole singularity for the vacuum and can never be gone into again as long as the circuits of the poor little creature draw power. Unless you of course go to the pain of deleting the no-go zone to get it spot cleaned, and then have to work with the app to maybe successfully recreate it. The creation of rooms and no-go zones has been a spotty and painful action within the app. Sometimes it works, sometimes it hasn't. I've had to go so far as to reboot my phone to get the "resizer" of a no-go zone to resize or move around on the map and the app acknowledge and save it properly. I'm done recreating the zones and will just sweep those from now on, I'm so fed up with it. The fact that you can't override these zones for a spot clean, is again a sign of either complete development laziness or incompetence. It's a simple matter of a question -- "you've asked to spot clean this area, would you like to override the no-go zone for this session" and then let the little guy run wild in his heretofore restricted space. It's AI, after all, not just common human intelligence we're working with here!! The reason that the all or nothing approach to scheduled jobs sucks so bad is that this thing is LOUD. My wife's unit is not loud like this one (I'm guessing the 'superior' AI brain of this model must be making the loud clacking sound on our home model, but I'm not sure). From the first run taking it out of the box, it has made a terribly loud clacking sound as it runs around picking up dirt. I've looked at all the troubleshooting steps and the brush isn't clogged, there's nothing stuck in it, and it is firmly in place like it should be, but it definitely seems as if the bristles or the little blue sweeper stripes are hitting the cross bar of the guard hard enough to make an obnoxious sound. I know it's brush bar related, because when the super brain was running around the house for three hours mapping things, it was actually relatively quiet -- enough so that if that's how it was when doing its job, I'd have no other problems; alas that's not the case. SO, when you're trying to get that scheduled all or nothing cleaning done overnight, and the kids are downstairs in the basement trying to sleep, all they hear is a thwack-thwack-thwack-thwack-thwack sound as it runs around the first floor. And since it seems ~900 square feet of space is too much for the system to do on a full charge, it starts doing that thwack-thwack-thwack thing at 3am after it has returned to the dock and recharged. I do really like the "return to recharge" and "return to empty" features, don't get me wrong they're awesome, but with all the racket and the all or nothing approach, I can't get the whole first floor vacuumed and the kids a full night's sleep. It's rather sad (first world problem, I know, I know, I should put brooms in the kids hands -- we do that too!) but for what you pay for this device (even on Prime Day) that claims to have an AI engine at play in its favor, I expect more. And just to be clear, this isn't a house that's filthy with layers of dirt all over the floor by the time the little dude gets going. We swiffer and sweep throughout the day to clean up spot messes and we're not living on a farm or something where we're tracking in mud three inches deep a day. There's kid chaff and some dog chaff around, but this isn't a "heavy" mess we're dealing with on a daily basis. While I don't love the unit, it does appear to me that proper app development and updates would resolve the problems I have (outside of the noise). I could work around the noise with more powerful intelligence brought to the scheduling, though, so I'm hopeful they'll put the work in and resolve the shortcomings. If that happens, stars could easily be added to the review. ... show more
Reviewed in the United States on July 25, 2024 by Charles
A very solid robot vacuum
Color: Black
Review Image by Sarah
I see there are a few variations attached to this listing, so for clarity this is the vacuum I purchased (vacuuming only, not mopping) - Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black Overall, I am satisfied with this purchase. I got this vacuum on sale for $290 in anticipation of bringing home a puppy in our previously animal-less home. I held off on setting it up for a solid 2 months while we acclimated to puppy life, spent a lot of time cleaning up pee all over the house, and had him in a playpen that took up a lot of space in our kitchen area. He now has free rein of the kitchen and living room area during the day/work hours and our home layout is more consistent. I think the vacuum does a decent job cleaning up whatever dust, hair, and dirt accumulates on the floor throughout the day, and the house feels noticeably cleaner after it does its thing. I’ve probably run it close to 10 times and just emptied the trap for the first time. I was extremely impressed with the amount of dust, lint, hair, etc. that this thing picked up in so little time. The setup of the vacuum and home base was very straightforward and user friendly. The app is also very easy to use and has many features/capabilities including labeling rooms, cleaning specific rooms at a time instead of the whole home, spot cleaning specific areas, and setting a cleaning schedule for specific days and times. Additionally, the battery life on the vacuum is not bad. The dog really doesn’t mind it when it’s running around and it does a good job of adapting to get around him when necessary. It took a bit of time for him to get adjusted to it running when he is in the crate as he was unsure at first, but now that he’s been around it enough he doesn’t care anymore. That all being said, here is the reason for the four-star review. Oftentimes the vacuum needs to stop to charge to complete a mission and it can get a little annoying because it waits until it’s fully charged before finishing up, which can take up to three hours. During that time, I’m generally waiting around with items perched up on furniture waiting for it to come back around. For this reason, I tend to try to run it when we aren’t home. The mapping does improve as the vacuum does more runs and better learns your home, but any adjustment to the physical area of the map (adding additional rooms or spaces) forces you to re-map and start from square one. I have unfortunately had to go through this process multiple times as I got to understand how the vacuum works and cleaned up additional rooms in our home and removed obstacles on the floor to allow the vacuum access. I will likely have to do it again if/when I decide to allow it access to the game room/study and any closets. The main issue with having to repeatedly map is that the mapping process causes you to need to really remove any potential obstacles. For example, we have a baby gate blocking the dog from the hallway that leads to the bedrooms while he’s home alone, and although I have it raised so the vacuum can fit under it to get where it needs to go during cleaning cycles, I have to completely remove it when re-mapping otherwise the vacuum recognizes it as a wall. Additionally, while I can check the map mid-cycle to see if it’s still cleaning, it does not show me in real-time where in the home the vacuum is at any given time. While these things aren’t a big deal in the grand scheme of things and the pros absolutely outweigh the cons, I would just think that this company is capable of refining these things to improve the user experience. However, this could also be because I don’t have a more expensive/advanced vacuum as this is my first time trying it out. Was the money I spent worth it? Absolutely. Would I do it again? Definitely. Will I buy this exact one again the next time I’m in the market for one? Probably not as I’ll likely go for something higher end. Regardless, this is a very effective and solid choice for a first time robot vacuum buyer. ... show more
Reviewed in the United States on September 21, 2026 by Sarah
Pretty easy to set up and operate.
Color: White/Black
I did a good bit of research before deciding on the Shark. We have a Shark upright and another dustbuster size Shark so we are very positive about their products. I chose a spot for the dock that doesn't really comply with the instructions but it hasn't affected the operation in the least. It is under a side table in a bedroom. Works very well from there. I used the app to map my apartment, which it did very well. I closed the doors to rooms i didn't want it to go - either because i just want them cleaned more thoroughly by our cleaning service or i thought it might get stuck on the rugs. It handles rugs pretty well, though. Minor complaint that others have mentioned: it doesn't take the same route each time. And it goes over the same areas more than once. The first time it ran, it got itself stuck under a low riser dresser so i now put a stool in front of the dresser to prevent that. I think the app is pretty slick and easy to use. You can set it to vacuum every day or any odd assortment of days. Ours runs twice a week to be sure the cat hair gets cleaned out. First run complaint: since it was vacuuming under beds, it was probably going places that had not been vacuumed in a long time. So that first time, it filled the bin with cat hair and just stopped in mid run. I had to take it back to the dock but even then it couldn't off load the hair. It was too full and compacted so i had to remove the bin from the robot and clean it by hand. That hasn't happened again though. Just be aware if you have any areas like that. The app lets you do the whole house, just one room, or a selected 5 ft square space. In the app, choosing Spot, it puts a square in the middle of the screen with the house map over laid. You choose the spot by moving the map under the square until it is over the area you want cleaned. It's not intuitive, but once you see it, you know how it works. I read many of the older reviews that mentioned a magnetic strip to keep it from going certain places like off a step. I was wondering where those strips were because mine did not come with any. I almost returned it before the first run because i do have a sunken room and was concerned about it going off the step but it ran right up to the edge, stopped, and then ran along the entire width without a problem. Pretty impressive. It will obviously have trouble negotiating table and chair legs so if you want those areas cleaned you will need to move the chairs. It would also be nice to know how to deal with the sunken area of our home. For now, i take it off the dock and carry it to that room before turning it on. It does the room completely and returns to the starting point where i again have to pick it up and return it to the dock. Then, i have to use the app or the button on top to tell it to return to the dock, which works ok. Im just concerned if this confuses the mapping of the rest of the house. I wish the instructions addressed this issue. UPDATE, Nov 13, 2025: I have been using the robovac for two years now and I still love it. I have discovered a few irritating features- 1. Make sure you don't have anything on the floor that could jam the machinery. My cleaning lady left a dryer sheet somewhere and it got sucked into the filter on the Shark. There is no warning and no other notification that the robot is no longer working. 2. The app keeps asking me to re-logon every time I need to start vacuuming. I have it set up to NOT do that but it seems to forget every so often. It's very inconsistent. The app just needs a little tweaking to be perfect, 3. If you have a separate room that isn't on the same level as the majority of your home, it isn't able to "map" the separate area. That would be a very-nice-to-have feature. ... show more
Reviewed in the United States on December 26, 2023 by Rush
Been a workhorse for me .....
Color: White/Black
Review Image by The Real Deal
I have had one of my Shark Robots "Jeeves" for just under 2 Years. He vacuums 1,800sqft daily. We have 2 cats, so he vacuum tons of cat hair! Once a week, I blow out the filter he carries and pop the roller out and remove any hair around the bearing & drive. About every 3 weeks, I replace the filter in the home station with a clean one. The one I remove, I clean, wash and re-use. I have had zero issues with my vac. I have had to replace the normal wear and tear items ... filters, roller brush, crevasse brushes etc. I paid $300 for him, so I am at a point, he has vacuumed daily 1,800 sqft for around .50 Cents a vacuum. I have been very pleased. I ended up buying a 2nd identical robot "Reeves" for the basement. He has also worked well and he never complains or talks back! There are things in the "app" that Shark needs to improve on. Map sharing between Robots is one item! While this robot might not be perfect in every sense, I would not Vacuum my house for .50 cents a day! We ended up buying a Shark Matrix Plus 2-in-1 Robot Vacuum & Mop, Black/Mocha Silver, AV2630WA to mop all of the hardwood. I just started using "Neeves" this weekend. I will review him once he has 6 months plus under his belt. I have been a happy customer. ... show more
Reviewed in the United States on September 7, 2026 by The Real Deal
Works great as an emotional support robot, havent been able to get it to connect to wifi.
Color: White
Review Image by coyotesnax
This little guy has been the only consistent thing in my life for the past year, and watching him bounce around the house has really been a solid anchoring point in my life. A lot of stress, my own-self moving between several houses, dealing with animals that aren't mine making houses disgusting, life being so generally uncertain at any given time here in the ole US of A, and during all of that, I know if I walk over, hit the "MAX" button on my little shark, at least all the dog fur, the dust, and most of the dirt on the floor is gonna be gone in a few hours without lifting a finger. This has been so massive to improve my quality of life. Not to use Amazon Dot Com as my therapist, but when I got this I was dealing with loud, disgusting, dirty, not-cleaning-up-after-pet roommates and I was hoping for SOME saving grace and help in the house. The little shark has been my super hero, and honestly the cleanest roommate I've ever had. I went from floors tainted dark from fur and dander, to pleasant to look at carpets and hardwood floors that i dont even have to pre vacuum before inviting guests over. That sounds silly, and is probably exaggerated a bit, but for real, having this cheap little robot just do his daily cleaning, leaving me less stressed with my day to day tasks knowing at least my floor will be clean in hectic households has an importance worth more than money. THE GOOD: 1.) It cleans. It does a pretty d*mn good job at it too. As I said above, life (for everyone) has been hectic the past few years. It seriously turned my gross floors (i absolutely didnt touch the floors for a week knowing it was in the mail, had to put it through the ringer when i got it) into something I could walk barefoot on without having to clean my feet before going to bed. It isn't perfect, it doesnt get as deep as a decent vacuum, but hey the first 80% of a job is the most important right? 2.) battery is great. It'll run in max mode for at least a few hours, and it's never died before cleaning whatever floor i put it on. It's been running in my room the entirety of writing this review (about an hour since i hit go) and only lost 1/3 bars of battery. Battery is easily a 5 star, and you can get new ones on the shark site. 3.) serviceability. As a firm believer in right to repair, this is massive. And why despite the bad down below, I plan on keeping this. You can take 90% of it apart with just your hands and no tools, and all the wear parts are incredibly easy to swap out. As of writing this review (june 2022) I can find all the parts online if i needed directly from shark. THE BAD: I would not buy this at full price. I got mine on a massive black friday sale, and on top of that, had a gift card from work. All in all, I only paid around $20 of my own cash for this which is probably why I love it so much. Its not without its fair share of problems though. 1.) The internet will not work. I have tried /everything./ This is a home filled with IT professionals and resetting, using different devices, giving it it's own 5g, or 2.4, or hybrid network will not get it to connect. Tried 3 android devides running different versions, tried 2 IOS devices using different versions, and it just absolutely will not connect. Tried again after a few months hoping there would be some updates, no dice. Tried different router, nothing. Tried an entirely different house, different router, different service provider, and device (in case it wanted a change of scenery I guess?) and nothing. Definitely something faulty from factory. This is why it's 3 star. I'm sure if I could get it to connect, it would update and get modern firmware that fixes other issues, which will be listed below. 2.) the pattern (without internet at least, which is the only way ive been able to use this as above stated) is ENTIRELY random. My roommate has a much more expensive ECOVACS Robotics - DEEBOT T8+ for a different floor of the house, and let me say, it does this sharks job better in every single way. The shark just bounces in every direction using a shotgun approach to clean the floor. It gets the floor clean, but it could do it much quicker and much quieter if it used any kind of AI or mapping to clean the floor. 3.) doesnt know how to drive straight always. The random mapping works via shotgun approach as stated above, but it will occasionally miss spots as it forgets how to spin the wheels at the same speed and does massive archs over areas instead of straight lines. Its intermittent though so I cant tell if its intentionally programmed to do so. This alone wouldnt make me drop a star, its more of combined with other issues. 4.) gets clogged with dust quick, losing suction. A bit hard to clean the pre filter. I do live in utah, where its dusty and i expect to clean any device with an air intake more than most other places in the country/world. That said, it clogs pretty quick (each use basically) meaning I have to get my portable air gun and spend 5 or so minutes blowing it out each use. Again, nothing horrible. Just worth noting. SUMMARY: This little guy cleans. He's kinda dumb, bumps into walls, gets stuck in small spaces on occasion, hates the internet (who doesnt at this point?) but he's been an incredibly welcome and reliable addition to my life and i dont regret paying the 20 or so dollars to get him. ... show more
Reviewed in the United States on June 27, 2022 by coyotesnax
Dog Owners Battling Mountains of Dog Hair........BUY THIS ONE
Color: Black
I wanted to wait a bit before I gave a review. I've owned this model Shark robot vacuum for about two months now. Before buying this I had a Eufy robot vacuum, specifically targeted towards pet owners. We have two very hairy beasts living with us. The biggest hair offender is a golden retriever/shepherd mix, 85 pounds, probably 80 pounds of hair, but the looks of my floor. The other is a shepherd/sheltie mix, just a tad less hairy, but not by much. We have a mix of hardwood, and a little tile, and many islands of runner rugs, for the oldest dog's stability. I bought the EUFY robot vacuum because it said it was specifically for dog hair and had a cutter for the roller, so it doesn't get all jammed up. It was easy to set up and set up mapping. The interface with the app was good. The cutter worked for about the first 9 months, then I was cutting the hair off the roller. That is the biggest issue with that vacuum for me. The hair would get wound up in the ends of the roller brush and I would meticulously pull everything apart that I could to clear the hair. Many times I replaced the entire roller, and not many weeks later, I'd get an error message saying roller brush was stuck. I bought the off brand, and I bought the Eufy replacements and neither seemed to be better than the other. I needed something that didn't take daily maintenance. I didn't want to buy the same thing, knowing the outcome, but nothing else was advertised for dog hair specifically. I crossed my fingers and bought this Shark. I'm kicking myself for not doing it sooner!! My two favorite things about this are that the roller is not longer an issue. This roller comes off easily, the cap comes off one end so you can clear the hair, the other it comes off in one nice clump- no issues at all. I also love that the dust bin is not a bag you have to replace, but just a container that easily comes off and you toss the contents. The replacement parts don't even require a tool for the side brush. only using it two months, nothing has been replaced yet, but the weekly upkeep is very easy. It's doing a good job with cleaning. I think it's best used on hard surfaces, it's fair for the rug runners, but honestly hair on carpet requires a bit more work for a deep clean. Also, this vacuum is much more quiet than the Eufy, thankfully. I think this is a very good option for anyone wanting a robot vacuum that battles loads of dog hair. ... show more
Reviewed in the United States on September 1, 2026 by Monetina
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