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Shark Matrix Clean | Robot Vacuum Cleaner with Powerful Suction for Pet Hair, Rugs, Carpets & Hard Floors | Self-Empty Base | 60-Day Capacity | Voice Control | LiDAR Navigation | White | AV2511AE​

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Arrives Friday, Jul 24
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Color: Cool Grey


Features

  • HIGH SUCTION POWER: Shark's powerful suction captures dirt, debris, and pet hair across all surfacescarpets and hard floors alikemaking this robot vacuum the ultimate solution for deep, everyday cleaning.
  • MATRIX CLEAN ROBOT VACUUM: Matrix Clean uses a precision grid pattern to take multiple passes over messes, ensuring complete whole-home coverage and delivering a visibly deeper clean, every time.
  • SELF-EMPTYING FOR 60 DAYS: The bagless base holds up to 60 days of dirt and debrisno disposal bags needed. Enjoy a self-emptying robot vacuum cleaner built for long-lasting convenience.
  • PERFECT FOR HOMES WITH PETS: Designed for pet owners, this robot vacuum combines strong suction, a self-cleaning brushroll, and a bagless self-empty base to tackle fur and allergens with ease.
  • RECHARGE & RESUME: Up to 90 minutes of runtime. When the battery runs low, your Shark robot returns to the dock, recharges, and resumes where it left offdelivering uninterrupted robotic vacuum coverage.
  • SELF-CLEANING BRUSHROLL TECHNOLOGY: The self-cleaning brushroll lifts debris, dirt, and hair from carpets and hard floors, helping to prevent hair wrap while delivering powerful, uninterrupted performance.
  • PRECISION HOME MAPPING: 360 LiDAR navigation quickly maps your space and adapts to everyday changes, delivering efficient, accurate cleaning with object detection and whole-home navigation, even in the dark.
  • WHAT'S INCLUDED: Shark AI Robot, XL Self-Empty Base, 1 Side Brush, and 1 Filter

Description

The Shark Matrix Clean 2-in-1 Robot Vacuum and Mop combines powerful suction and sonic mopping to deliver a complete clean across carpets and hard floors. Featuring Matrix Clean technology, this robot vacuum and mop combo cleans in a precision grid pattern to ensure no spots are missed, providing deeper coverage than standard robotic vacuums. Designed for multi-surface cleaning, it effectively captures dirt, debris, and pet hair while simultaneously mopping for a polished finish on hardwood, tile, and other hard floors. With CleanEdge technology, this robotic vacuum cleaner uses targeted airflow and corner detection to pull debris from edges and corners into its cleaning path for more thorough results. The self-emptying robot vacuum includes a bagless HEPA base that captures dust and allergens while holding up to 60 days of debris, reducing the need for frequent maintenance and making it ideal for hands-free cleaning. Using the SharkClean app, you can start, stop, and schedule cleanings, target specific rooms, and customize cleaning modes for a more efficient, personalized clean. Perfect for homes with pets, this robot vacuum for pet hair removes embedded hair from carpets and rugs while maintaining strong suction performance across all surfaces. The robot vacuum and mop self-emptying system ensures consistent cleaning with minimal effort, making it a reliable solution for everyday messes and high-traffic areas. Built for convenience and efficiency, the Shark Matrix Clean robot vacuum and mop delivers powerful, automated cleaning for modern homes with smart app control and advanced technology.​

Brand: Shark


Model Name: Shark AV2511AE


Surface Recommendation: Carpet & Hard Floors


Special Feature: Bagless, LiDAR Navigation, Lightweight, Obstacle Avoidance, Pet Hair Pick Up, Self-Emptying, Smart Mapping See more


Color: Cool Grey


Surface Recommendation: Carpet & Hard Floors


Other Special Features of the Product: Bagless, LiDAR Navigation, Lightweight, Obstacle Avoidance, Pet Hair Pick Up, Self-Emptying, Smart Mapping


Controller Type: App Control


Filter Type: Cartridge


Battery Life: 120 minutes


Battery Type: Lithium Ion


Voltage: 120 Volts


Capacity: 0.27 gallons


Power Source: Battery Powered


Batteries are Included: Yes


Control Method: Voice


Form Factor: Robotic


Item Dimensions L x W x H: 8.43"L x 13.08"W x 13.9"H


Item Weight: 15.3 Pounds


Color: Cool Grey


Recommended Uses For Product: Cleaning homes with pets, Carpets and hard floors, Large homes or homes requiring frequent cleaning


Portable: No


Indoor Outdoor Usage: Indoor


Number of Wheels: 2


Style Name: Matrix Clean Auto Empty (60 Days)


Brand Name: Shark


Model Name: Shark AV2511AE


Included Components: Filter, Shark AI Robot, Side Brush, XL Self-Empty Base


Model Number: AV2511AE


Global Trade Identification Number:


UPC: 622356588317


Manufacturer Warranty Description: 1 year limited warranty.


Number of Items: 1


Item Type Name: AI Robot Vacuum with XL Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Home Mapping, Silver & Black


Manufacturer: SharkNinja


Unit Count: 1.0 Count


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Friday, Jul 24

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews


  • Pretty easy to set up and operate.
Color: Cool Grey
I did a good bit of research before deciding on the Shark. We have a Shark upright and another dustbuster size Shark so we are very positive about their products. I chose a spot for the dock that doesn't really comply with the instructions but it hasn't affected the operation in the least. It is under a side table in a bedroom. Works very well from there. I used the app to map my apartment, which it did very well. I closed the doors to rooms i didn't want it to go - either because i just want them cleaned more thoroughly by our cleaning service or i thought it might get stuck on the rugs. It handles rugs pretty well, though. Minor complaint that others have mentioned: it doesn't take the same route each time. And it goes over the same areas more than once. The first time it ran, it got itself stuck under a low riser dresser so i now put a stool in front of the dresser to prevent that. I think the app is pretty slick and easy to use. You can set it to vacuum every day or any odd assortment of days. Ours runs twice a week to be sure the cat hair gets cleaned out. First run complaint: since it was vacuuming under beds, it was probably going places that had not been vacuumed in a long time. So that first time, it filled the bin with cat hair and just stopped in mid run. I had to take it back to the dock but even then it couldn't off load the hair. It was too full and compacted so i had to remove the bin from the robot and clean it by hand. That hasn't happened again though. Just be aware if you have any areas like that. The app lets you do the whole house, just one room, or a selected 5 ft square space. In the app, choosing Spot, it puts a square in the middle of the screen with the house map over laid. You choose the spot by moving the map under the square until it is over the area you want cleaned. It's not intuitive, but once you see it, you know how it works. I read many of the older reviews that mentioned a magnetic strip to keep it from going certain places like off a step. I was wondering where those strips were because mine did not come with any. I almost returned it before the first run because i do have a sunken room and was concerned about it going off the step but it ran right up to the edge, stopped, and then ran along the entire width without a problem. Pretty impressive. It will obviously have trouble negotiating table and chair legs so if you want those areas cleaned you will need to move the chairs. It would also be nice to know how to deal with the sunken area of our home. For now, i take it off the dock and carry it to that room before turning it on. It does the room completely and returns to the starting point where i again have to pick it up and return it to the dock. Then, i have to use the app or the button on top to tell it to return to the dock, which works ok. Im just concerned if this confuses the mapping of the rest of the house. I wish the instructions addressed this issue. UPDATE, Nov 13, 2025: I have been using the robovac for two years now and I still love it. I have discovered a few irritating features- 1. Make sure you don't have anything on the floor that could jam the machinery. My cleaning lady left a dryer sheet somewhere and it got sucked into the filter on the Shark. There is no warning and no other notification that the robot is no longer working. 2. The app keeps asking me to re-logon every time I need to start vacuuming. I have it set up to NOT do that but it seems to forget every so often. It's very inconsistent. The app just needs a little tweaking to be perfect, 3. If you have a separate room that isn't on the same level as the majority of your home, it isn't able to "map" the separate area. That would be a very-nice-to-have feature. ... show more
Reviewed in the United States on December 26, 2023 by Rush

  • Very Pleased! Works much better than expected.
Color: Cool Grey
[update May 18, 2024] I'm even more pleased after Buddy has been on the job for six months. He's just a joy to have around. Yes, he has a name now. Buddy has gotten stuck no more than four times while cleaning at least part of the house every few days. I'm still amazed at how much stuff (mostly cat fur) is in the base station when I check it every month or two, because to me the house looks like it's mostly clean all the time now so I don't expect that much "invisible" debris to be collected. The self-cleaning brush roller isn't completely maintenance free, but I never expected it would be. The worst culprit isn't the cats, but my wife's hair. Fortunately it's extremely easy to pop the roller out and untangle the stuff, which I do about once per month. You can hear when it needs a cleaning. The only thing I really wish for is a single-room learning update. No way I want to update the whole house again, but there are one or two small pockets where Buddy just doesn't go. I'd like to be able to update just that one room without having to re-learn the whole house. But, I have to say, this is one of the most unexpectedly satisfying purchases I've made ever. [original review] I can't compare this robot vacuum to any others because it's my first. I will say that I didn't expect it to work as well as it does. We have two rag doll cats that put out an amazing amount of fur. It's either vacuum all the time or just put up with it between vacuuming. Not any more! Sure, it can't get everywhere the fur likes to go hide, but surprisingly, it does get most of it. We have wood floors with area rugs. I was afraid it would choke on the thicker area rugs. They're a pain to do even with a regular vacuum, but it handles them like a champ! It's so refreshing to see the floors so tidy. I'm embarrassed at what we put up with before. Another nice thing is if I make a mess, such as in the kitchen, I no longer care. I just whip out the phone and order up a room cleaning. Now for the big advice. Spend as much time as needed getting the initial exploration, map, and room creation process as perfect as possible. Move everything you can out of the way so it doesn't mistake something like a bathroom scale as part of the house geometry. After the first few tries, there were areas it just decided weren't part of the house because it couldn't get there when exploring. It simply wouldn't clean there even if not obstructed! Once I went through the house thoroughly and got everything I could out of the way, it made an excellent map. When you put things back, the map will remain but those things will just be seen as temporary obstacles. Seriously. It's worth the work. My biggest ask for improvement would be single-room learning. After going to all this trouble getting a good map, I really don't want to re-learn the whole house if I, say, rearrange the furniture in one room. But for now that's not an issue. I initially took off a star for these initial shortcomings but have put it back up to five stars. Overall it's fine. I can't say for sure, but I think it's getting smarter. For sure, it hugs the walls really well now, where it wasn't doing that before. The only downside is I can't say this thing is saving me any real time yet because I end up following it around the house just to watch. lol! ... show more
Reviewed in the United States on December 25, 2023 by blahblahblah

  • Absolutely abysmal cleaning and battery performance Absolutely abysmal cleaning and battery performance
Color: Dark Grey
absolutely abysmal cleaning and battery performance I bought this botvac to replace our Neato. The neato has been good but Neato is no longer producing botvacs and the support is all but gone. With that in mind we decided to replace the Neato even though it’s still performing well, at least for now. We started looking for a self emptying model and one that’s only a vac because we have very little hard floors, a mopping unit would be a waste. Not having a proprietary bag was a big plus too. We looked at a lot of reviews after much debate settled on the Shark AV2501S AI Ultra as it checked all the boxes and had decent reviews. $550 was on the high end of our budget but when the price dropped to $279 on Amazon we quickly pulled the trigger! The unit arrived over night and well packed as expected. We unpacked and put the botvac on it’s base and allowed it to charge over night before we even set it up. Setup went Ok, but the first indication of problems started as soon as we had it do it’s first mapping run. We watched it and it missed lots of areas that the Neato had no problem navigating even though the Neato is slightly bigger. We wanted to check the full cleaning power so we set it to max and turned it loose. It came of the base ran about 1 min and then returned to it’s base... WTH? First fail. Restarted the full house clean on max again and same result! Second fail! Ok, maybe it’s something I did wrong. Factory reset, set it back up, did another mapping run and sent it out again. SAME THING! Fail three. Ok, I’m a bit stubborn so I send it back out again with recharge and resume & evacuate and resume both on. It only makes sense right? Low and behold, it actually starts to vacuum the house but… after about 45 min it returns to it’s base to empty and recharge. WTH? It’s supposed to have a 120min battery life! 3 hours later it finishes it’s run. Almost 4 hours to vacuum the house... The Neato did it in about 1 hour with plenty of charge to spare. Fail four! At this point it’s been an all day affair. Frustrated we leave it to charge over night and try again in the morning. The next mornings attempt 2 went not much better. I deactivated the recharge and resume & evacuate and resume and sent it back out again with max. Shark states it has a 120min run time so we figured even though it was on max it should have no problem with our house which has 800sqft of open floor space. At first it wouldn’t start because it was asking to empty the dust bin. Ok, completely emptied the base and bot, blew them out with compressed air so they were squeaky clean and tried again. Success! It finally starts it’s run. At about the 40% battery remaining level or so I noticed the suction sound reduce down to the “normal” level. Not cool… It did manage to finish the run but I noticed it wasn’t picking up even small pieces of debris. Fail five! Ok, my butt is really getting chapped about now so immediately I sent the Neato out on max power as we always do. Keep in mind the Shark had already done a run and the Neato needs to have the dust bin emptied every time so it’s empty too. Time to compare the results. All the stuff the Shark clearly missed is gone and it only took about a hour as usual. Let’s see how much the Shark and Neato picked up. I took both dust bins and dumped them each onto a sheet of paper. OMG! The Shark performed abysmally. While I didn’t do any scientific measuring you can see the Neato picked up at least 5 times or more debris than the Shark. And that was right AFTER the Shark had done it’s run. Bottom line – the Shark’s performance is atrocious. The suction is poor, the battery life is poor and the mapping is poor. This thing is headed back to where it came from! So disappointed... ... show more
Reviewed in the United States on December 6, 2023 Reviewed in the United States on December 6, 2023 by MT

  • So far so good! *30-day Update* (See below) So far so good! *30-day Update* (See below)
Color: Cool Grey
I'm no stranger to smart vacs - I have 4 robovacs, two of them self-emptying, mapping robots. My other self-emptying one is a Roomba i3+ (which by now is 3 or 4 year-old tech), so I naturally am comparing this Shark to that one. There's a lot to compare and report on, but I'll just quickly touch on some categories: - General cleaning power The Shark seems to be right up there with the Roomba. Suction power and brushing is very similar (even though the Shark has only one brush to the Roombas two), with the Shark having a minor edge in suction power. - Mapping The Shark seemed to map my house much faster than the Roomba. It apparently uses its lidar to do so, while the older Roomba had to physically travel over the floor area to include it in the map. The Shark map appears a bit more accurate than the Roomba's. - Cleaning style The Shark, like the Roomba, cleans in neat parallel rows, and they both do it well. But the Shark has the advantage of Matrix Cleaning, which covers the area twice - in two directions - and that's a great option. And I also like the spot cleaning option, as well as the ability to set keep-away zones with the Shark. - Flexibility Both machines allow the user to direct them to clean certain specified rooms via their apps, and both do it well. The Shark seems to go to rooms faster, while the Roomba has to think about it a lot before proceeding. Both apps are intuitive and work well. - Noise levels Sound levels are about the same to my ears, although they sound different. The Roomba has a sucking whine, while the Shark has a slightly rattling sound. ........................ Some negatives for the Shark: Maintenance - The Shark uses a bagless sytem, whereas my Roomba uses a tidy throwaway bag. While bagless may seem like an advantage, it requires you to clean the dust collection container instead of just pulling out the bag and tossing it. The bag also serves as a filter, meaning that the Shark has to have multiple internal filters (3 in fact), which have to be periodically cleaned or replaced. Object Avoidance -While it doesn't bang into walls and objects as much as some vacs, it can be too cautious and stop 3-4" from baseboards, leaving an uncleaned zone along walls. Looks like I'll have to pull out the old upright vac every so often and vacuum the perimeters. Profile - Its lidar module on top extends higher than on many vacs, making it tend to get stuck on low clearance furniture. It makes a very good effort to avoid these situations, though, so it's not a major issue. Dock - While it's a lower-profile dock than some vacs, it's also wider, so it takes up more wall area. Leaving the recommended amount of free space on either side is hard to do, so placement might be challenging. ............................ All in all, this Shark self-emptying smart vac is a great tool. At full price it might seem a little pricey, but it's on sale from time to time, and might be worth waiting for a good price. In today's smart vac world it's a solid contender, and it earns all 5 stars from me in spite of some minor shortcomings. ............................ *Update* - I've used the Shark for a month now, and I'm very happy with it. It seems to avoid getting stuck better than all my other vacs, and it has no trouble finding its dock and docking itself like some vacs. I can send it to rooms clear across the house and it just obediently goes there and does its job, then comes back. Matrix clean is awesome. Cleaning our carpet in one direction and then coming back in the other direction is genius. What it doesn't get going north-south it gets in the east-west direction. It doesn't seem to allow me to select more than one room at a time for matrix, but I can deal with that. I've been a Roomba fan for years, but this Shark is changing my mind! ... show more
Reviewed in the United States on January 30, 2024 Reviewed in the United States on January 30, 2024 by M. Ross

  • Good for hard floors, but gets stuck more frequently than older model.
Color: Cool Grey
This is my second Shark Robot vacuum- original stopped working after I had to take it apart for deep cleaning (dog poop accident). This newer model seems to get hung up a bit more on things than the original, things like a low flat support on a chair. But the larger dust bin is excellent! I have 2 dogs and a long haired cat- the cat hair sticks to everything. I found while this vacuum works well on my solid floors, it isn’t as good on rugs or carpet. It will roll the hair into balls which are easy to then pick up and toss but it’s not sucking the hair up like a regular vacuum. I frequently (every 2-3 days) have to detangle the brush roll as the cat toys are sucked up regularly. Vacuum runs daily unless it’s gotten a clog and doesn’t alert me. It easily mapped the house, if I have a room I don’t want it in I shut the door. For all solid floors this is great- but lots of carpet it’s just okay. You still need to do regular vacuuming to get a nice clean. I also was disappointed when I purchased (June 2025) that only the off whitish color was available. I preferred the dark grey/black. ... show more
Reviewed in the United States on June 18, 2026 by Tulene Farwell

  • Highly recommend. 2nd shark vacuum purchase in 8 years. High quality
Color: Dark Grey
Loving this vacuum. It's very thorough when cleaning and love the speed adjustments. 3 options from economy to max. Definitely worth the purchase and saves ton of time. Can schedule automatic cleans. The app is super easy to use and can navigate everything from your phone. It is self-emptying and no bags needed. Just empty the dust collection bin. The bin and charging station are narrow and easily hidden under a table. The vacuum goes over rugs easily and the matrix clean makes sure it doesn't miss any spots. ... show more
Reviewed in the United States on June 26, 2026 by Kori Speegle

  • Powerful, Smart, and a Huge Time Saver – The Shark AV2501S AI Ultra Robot Vacuum is a Game-Changer! Powerful, Smart, and a Huge Time Saver – The Shark AV2501S AI Ultra Robot Vacuum is a Game-Changer!
Color: Dark Grey
I recently purchased the Shark AV2501S AI Ultra Robot Vacuum, and I’m beyond impressed with its performance, smart functionality, and powerful suction. This vacuum has completely transformed my cleaning routine, saving me hours of work while keeping my floors spotless. If you’re looking for a reliable, feature-packed robot vacuum at a great value, this one is a fantastic choice. Functionality – Smart and Efficient Cleaning One of the best things about this vacuum is how intelligent it is. The AI-powered navigation ensures that it cleans efficiently, avoiding obstacles and mapping out my home accurately. Unlike older models that randomly bounce around, this one follows a logical cleaning path, covering every inch of the floor without missing spots. The self-emptying base is another game-changer! It holds up to 30 days of dirt and debris, so I don’t have to empty it constantly. I love that I can control everything through the SharkClean app or voice assistants like Alexa, making it incredibly easy to start or schedule a cleaning session from anywhere. Coverage – Thorough and Precise Cleaning This vacuum covers every room efficiently, whether it’s hardwood, tile, or carpet. The LIDAR-based navigation allows it to map my home and clean in neat, precise rows rather than a random pattern. I was amazed at how well it navigated around furniture and under tables, reaching areas that are difficult to clean manually. It also does a great job transitioning between different floor types. Whether it’s hardwood to carpet or tile to rugs, it adjusts seamlessly without getting stuck. Suction – Powerful and Effective The Shark AV2501S AI Ultra delivers incredible suction power. It picks up dust, pet hair, and even larger debris with ease. I have pets, and this vacuum handles pet hair exceptionally well, keeping my floors fur-free. Even on carpets, it does a fantastic job lifting deep-seated dirt, making it look freshly vacuumed every time. The UltraClean mode provides an extra boost of suction, perfect for high-traffic areas. Traction – Moves Smoothly and Avoids Obstacles I was pleasantly surprised by how well this vacuum moves across different surfaces. It rarely gets stuck, even on high-pile rugs or uneven flooring. The wheels provide excellent traction, ensuring smooth movement without slipping or struggling to climb over small obstacles. It also detects and avoids cords, furniture, and small objects, so I don’t have to worry about it getting tangled or knocking things over. Noise Level – Surprisingly Quiet Compared to traditional vacuums, this robot vacuum is noticeably quieter. While it’s not completely silent, the noise level is low enough that I can watch TV or take a phone call without disruption while it cleans. Even the self-emptying base is quieter than expected. While it makes a brief loud noise when emptying the dustbin, it only lasts a few seconds and isn’t bothersome. Time Saver – A True Cleaning Assistant The biggest benefit of this vacuum is the time it saves. I no longer have to vacuum every day, and my floors stay consistently clean with minimal effort. I can simply schedule a cleaning session through the app or voice assistant, and it takes care of the rest. Because it empties itself, I only have to check on it once a month, which is incredibly convenient. This vacuum allows me to spend less time on chores and more time doing things I enjoy! Final Thoughts – A Must-Have for Effortless Cleaning The Shark AV2501S AI Ultra Robot Vacuum is hands down one of the best purchases I’ve made. It’s powerful, smart, and a huge time saver, making it perfect for busy households. With strong suction, efficient coverage, and hassle-free self-emptying, it keeps my home clean with minimal effort. If you want a high-performing, smart vacuum that makes life easier, I highly recommend this one. It’s an absolute game-changer! ... show more
Reviewed in the United States on March 29, 2025 Reviewed in the United States on March 29, 2025 by Ralph A.

  • I must have gotten a lemon
Color: Dark Grey
I purchased this in November 2023. It was my first robovac and I specifically chose it because it was touted as being good on pet hair. I was skeptical, having three dogs and a cat, but it was on sale so I thought I would give it a shot. Pros: cleans exceptionally well (better than the other robovac I now own...more about that later). It's quiet, the app is easy enough to use, although not as good as the app for the other vac I own. It also does not require separate receptable bag purchases for debris as it has a built in container you just have to empty. Cons: In January, after using it about 2x a week since November, it stopped working inexplicably, throwing an error that there was a blockage under the top cover. I followed the help videos online to clear it to no avail. An internet search alarmingly returned others who reported this issue and mentioned it was something about a band underneath the top cover. Not wanting to crack it open and void the warranty, I called tech support. It was 30 minutes of scratchy, broken live video support as the person walked me through the steps I already completed. At the end, he confirmed I needed a new unit but informed me that "since this was first issue, shipping on the replacement would be free but any future ones would require a fee." Not a happy camper about that, but I figured...hey they are shipping a new one so I should be okay. The new one is the body, so you have to change out all the rollers, battery, and hook it up to your existing doc. All fine, hooked up and back in business. (In the meantime, I had purchased a completely different robovac and liked a lot its features better so I used it for the 2x a week and the Shark was relegated to 1x a week deep clean since it had better suction.) Fast forward to end of October and suddenly it refuses attach to the dock. It just says "docking", attaches to the dock, unattaches, and tries again...over and over and over. I checked online for this issue and the only recommendation was to clean the connection pads. Did that. Same issue. I turned it off, waited a few days, and tried again. Not resolved. I'm also just outside the warranty period. The problem with it not docking is if it can't recognize the dock, it can't charge. It also can't dock and empty the vacuum. So here I am with a dead robovac. When I'm spending almost $400 and use something less than 100 times, I expect it to last longer. I also expect warranty coverage to be trouble free and not threatened with additional charges. The other robovac is a Eufy L60 with docking station. In comparison, the Shark had better suction and was more thorough, out cleaning Eufy's deep clean mode. The Eufy app, while a little bit more difficult to navigate, had a better display as it showed, in real time and after the fact, the cleaning trail of the robot. (Shark just showed that the room was either in progress or done.) Shark had the empty canister; Eufy requires you to purchase disposable dust bags. Both require regular cleaning of rollers and filter replacements. When working, both are better than manually vacuuming. To be fair, my Eufy is also near the end of its warranty and is throwing an error on the roller brush that won't clear. However, the Eufy has cleaned more before having issues than the Shark and cost about the same so Eufy, to date, has been the better purchase. I'd give Eufy a 4 at this point since it still vacuums even with the error and hopefully I can bump that to a 5 if customer service is helpful. As for the Shark. I hesitate between a 1 and 2 star. I'm only giving it two because of some of the features, but it probably deserves a 1 because those features are worthless if I can't use it and they don't appear to stand by their warranty. It should be a "one and done" not a "year" if they aren't going to stand by their product. ... show more
Reviewed in the United States on November 21, 2024 by AMM

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