Castle Wood Pellet Stove Serenity 12327 Indoor Heating Temperature Control, Free Standing with Flame Window and Smart Controler, 18- ¼”W x 34”H x 23 ¾”D
Condition: New
Buy Now, Pay Later
As low as
/ mo
Learn more
- – Up to 36-month term if approved
- – No impact on credit to apply
- – Instant approval decision
- – Secure and straightforward checkout
Ready to go? Add this product to your cart and select a plan during checkout.
Payment plans are offered through our trusted finance partners Klarna, Affirm, Afterpay, Zip, Apple Pay, and Google Pay. No-credit-needed leasing options through Acima may also be available at checkout.
Learn more about financing & leasing here.
Selected Option
Free shipping on this product
30-day returns
Learn more
This item is eligible for return within 30 days of receipt
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
Availability:
Only 5 left in stock, order soon!
Arrives
Oct 22 – Oct 25
![Maybelline Dream Matte Mousse Foundation, Light Beige [0], 0.64 oz](https://m.media-amazon.com/images/I/51gdmpPn8zL._AC_US500_.jpg)
Style: Serenity
Features
- Reinvent the way you heat your home with Castle's Serenity wood pellet stove and new Smart Controller
- The Smart Controller allows you to choose manual, thermostat, and weekly operational modes to heat your home on your schedule. Along with calendar and time based heating options, you can also set a local thermostat or manually set it on one of five burn levels
- The thermostat feature will quickly heat your space to your desired temperature. Once the desired temperature has been reached, the stove will turn to its lowest setting to maintain a comfortable space.
- As with any Castle Pellet Stove, you will experience affordability, style, and practicality. Its space-saving shape and attractive design will make it a welcomed addition to any room, and with the new Smart Controller, heating your home efficiently on your terms has never been easier
- The Serenity Stove is designed to be easy to clean - there are no tubes, corrugations, or hidden chambers
Description
Reinvent the way you heat your home with the Castle Serenity Wood Pellet stove and new smart controller. The smart controller allows you to choose manual, thermostat and Weekly operational modes to heat your home on your schedule. As with any Castle Pellet stove, you'll experience affordability, style and practicality. Its space-saving shape and attractive design will make it a welcomed addition to any room and with the new smart controller heating your home efficiently on your terms has never been easier.
Brand: Castle Pellet Stoves
Material: Cast Iron
Color: Brown
Product Dimensions: 23.75"D x 18.25"W x 34"H
Item Weight: 186 pounds
Brand Name: Castle Pellet Stoves
Warranty Description: 1-Year Limited
Manufacturer: Ardisam, Inc.
UPC: 012642011405 012642000539
Number of Items: 1
Global Trade Identification Number: 39
Included Components: Stove
Item Type Name: Pellet Stove, 1500 sq. ft. Heating Capability with Smart Controller Features Manual, Weekly and Thermostat Operating Modes
Model Number: 12327
Part Number: 12327
Unit Count: 1 Count
Heat Output: 9353.6 watts
Ventilation Type: Vent Free
Fuel Type: Pellet, Wood
Efficiency: High Efficiency
Mounting Type: Floor Mount
Coverage: 1500 sq. ft.
Item Dimensions D x W x H: 23.75"D x 18.25"W x 34"H
Item Weight: 186 pounds
Material: Cast Iron
Color: Brown
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Oct 22 – Oct 25
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
- Klarna Financing
- Affirm Pay in 4
- Affirm Financing
- Afterpay Financing
- Zip Pay in 4
- Financing through Apple Pay
- Financing through Google Pay
Learn more about financing & leasing here.
Similar Products
Top Amazon Reviews
Style: Serenity
Update - Now that I have had this for a year, I wanted to update my review. After experimenting with exhaust blower speeds and the air inlet restriction adjustment, this stove works great! The hopper size is definitely it's weak point, but for the money, this stove is completely exceeding expectations. I also figure out the occasional "expansion" noises were due to the fact that I did not have the machine's weight evenly distributed over all four feet. Once I adjusted those to be about even, the only noise is the clinking of the pellets as the come down the shoot. You will need to factor in a time period to figure out the right combination of adjustments based on altitude, pipe length, and pellet quality. Once you do that, it's pretty much set it and forget it. I run it on the #2 setting most of the time and it keeps my 2200 sq. ft. tri-level home plenty warm enough. Below this sentence is my original review from last year when I received the stove. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- I need to say that for a $1,000 pellet stove, this thing did not disappoint me at all. I got exactly what I paid for and I knew that when I bought it. The only reason I didn't give it five stars is because the manufacturer could easily change just a couple of things on this to improve it with minimum impact to the cost, and it would be a top notch bargain. First of all, the shipping was good and it arrived in good shape. I did however need to go through and re-tighten every external screw on the thing. Let's get this out as well - some people complain about the nit-pickiest of things. Yes, this stove makes a few noises now and then from thermal cycling. EVERY stove does. When metal heats, it expands, and the joints are designed for that to "give" a little bit when that happens. Once the unit reaches thermal equilibrium, it is fine. If you are type A, suffer from high anxiety, and every little thing sets you off, you will not enjoy this or any other wood stove. This stove is no louder in operation overall than any others including Harmon. This unit will only run 18 hours on one 40lb. bag of pellets if it's on the lowest setting. On number 3 of 5, it will eat that bag in 12-13 hours. The hopper is truly only built for 40 lbs. of pellets so you will feed this stove at least twice a day. Again, I knew that before I bought it so no docking points there. It burns both soft and hard wood pellets perfectly. You do have to adjust the exhaust fan voltage a bit if opening the inlet gate (Inside the stove) doesn't work by itself. It's a bit of a dance to tune this stove, but once you do, it burns extremely well and very clean. YOU WILL NEED TO BE PATIENT TO DO THAT CORRECTLY. It is a game of wait and see and you need to adjust with small increments. Cleaning is it's strong point. It takes about 2 minutes to clean it and it's as easy as it gets. The blower on this is a bit loud, but not overly so compared to other brands. It does a good job and is fully adjustable for speed. If the manufacturer would increase the size by just a little bit and make it able to hold 50lbs. of pellets, this would make it so much easier to load. As it is, you have to throw a partial bag in to keep things going when it needs more fuel. Also, to clean the blower as they recommend once a month during continuous use, they should use some other type of fastener instead of phillips head screws. These will eventually wear out and need to be oversized once the threads wear out. Lastly, they need to increase the opening of the lid to the hopper. It's just big enough to dump the bag in and if you move even slightly towards the front, you spill pellets on top and get dust down the vent holes. It's a pain when you are in a hurry. This stove is well worth the money though. If you want a top quality stove that will last a lifetime, this aint it. It is however a good quality stove that I expect 8-10 years of operation from with the slightest of inconveniences.
...
show more
Reviewed in the United States on January 14, 2018 by Mateo
Style: Serenity
This stove is the second stove that we operate in our new home. The stove arrived early and place in our front sitting area. Took 5 minutes to uncrate and sit on the platform. The vents and fresh air were installed by our HVAC company. Unfortunately the stove would not fire up. Run diags and found exhaust fan was not operating. Called Tech Support and they confirmed this with me and shipped new parts UPS 2day. Parts came on Monday. Took 10 minutes to replace. Stove fired up immediately. Very happy with the stove and the support people at Castle. The exhaust fan issue was minor and corrected quickly. This summer we will be adding a third stove in the Master Bedroom for next winter. It will be a Castle Stove.
...
show more
Reviewed in the United States on January 26, 2021 by Jon Dixon
Style: Serenity
It seems like a nice and well built pellet stove, but we haven't had it long enough to make a full review, but with winter just around the corner I am sure we will put it through its paces, and if anything changes about our opinion about it, I will write an updated review. The stove arrived in good shape and on the promised day. We did notice, that the two screws at the lower corners, which should have secured it to the wood pallet, were just laying there. Since the stove was without damage we didn't give that a second thought, but later found out why they were not attached. Attempting to install the 3" insulated vent pipe it became apparent why those two screws weren't installed. The back panel didn't fit around the vent pipe and the inlet pipe because the holes stamped in it didn't line up. Not sure if this is a problem with the two pipes being too far apart (quality control?), or the stamping of the back plate being off. The back plate was kind of forced or wedged into position, and the 3 screws used had to be forced in order to make them fit, and there was no way the 3" insulated vent pipe would fit unless I did some mods to the back plate. I used a grinding wheel on my drill and got enough material removed from the inlet side to make everything fit and all the screw holes lined up after that. Someone at the factory should have noticed that (and they did since the screws were just laying there in the box) and fixed it right then and there. First time we started this stove up, we noticed that even on the low blower settings, that the partially unburned pellets got blown up and down into the ash bin. This is also called the popcorn effect... We called Castle customer service and was told to close the inlet flue a bit more (it was in half way closed position from the factory). The rep told us, that if we had any other problems related to this, that this was all he could think of, but gave us the ext. to there technical support team, and that we should enter that ext. when prompted, and they could help us if needed. Closing the flue as much as possible helped, and the stove burned nice after that. With my little knowledge about stoves and vent pipes (chimneys), I don't understand why we had to decrease the inlet flue opening. We are using about 5' of 3" pipe and a 3" to 6" adapter to about 15' of 6" stove pipe. Using the larger diameter pipe should in theory decrease the venting, and thus requiring more air going through the stove in order to get a good draft. Besides what we have described above, this is what we have learned about the stove in that little time we have owned and used it: 1. Beautiful design and a size that fits well into smaller areas. 2. Some strange design choices such as: A: Vent pipe located off center, near the edge. B: Ash pan that has to be lifted out after two "ash guides" has been lifted up and secured to the sides on a screw. I can only guess that this was done because they wanted a really tight air box, and an ash drawer would created an air leak. 3. After closing the inlet flue we occasionally get a whistling sound from the stove, especially during start up. 4. This is a very good stove for the money! As an added bonus the extra heavy duty cardboard box and pallet was converted into a bed (house) with lid for our outside cat. That should keep kitty toasty all through winter :) The 4 star rating was given, not because this isn't an excellent pellet stove, but because of a few smaller things that in my opinion adds up to one less star.
...
show more
Reviewed in the United States on October 27, 2017 by Smith
Style: Serenity
Comparing to previously owned pellet stoves, it's the best. Easy to operate, doesn't occupy lots of space, and has a very basic design with fewer parts that can go wrong. It can be turned on with a push of a button or you can program it - all relatively simple. Ash pan lifts out easily. No problems finding replacement parts if you need them (most stoves do eventually). No need to spend lots more on bigger, fancier, more complicated stoves when this one does the job well. Beware of nitpickers. It takes a little bit of time to fine tune the stove to your particular needs and get the little quirks out.
...
show more
Reviewed in the United States on February 16, 2023 by Donna M P
Style: Serenity
I never owned a pellet stove before, and I was so excited to get started. I should have done a LOT more research... all pellet stoves are NOT equal! I have been using the Serenity pellet stove for the past three weeks, trying different pellet brands and types to see what works best. Now that I know what I am looking at, and seeing in other stoves...I am very dissatisfied with both the design and operation of this stove and really would like to return the unit. The first problem I had was the stove would burn the pellets faster than the auger could supply new ones and kept going out. I had to adjust the sliding air vent inside to slow the burn and this corrected the issue. Customer service was of no use figuring this out...they had me check EVERYTHING else. I had to figure it out myself. Now that it burns reliably without going out, it does heat my 1200 sf building well, BUT it has these design flaws which DON'T exist with other pellet stoves like the English Stove Works model for the same price... and these really make it a pain. First problem... I find that the auger does not completely empty the hopper! It "runs out" of pellets while there is still 1/4 bag left stacked up along both sides of the hopper! This is just poor design! The pellets "get stuck" and you have to reach in and keep knocking them down into the center! Second, the auger is mounted vertically, which is unreliable and slow to add pellets to the burn cup, and then they slide down a chute into the cup, splashing ash, sparks and soot all over inside the burn chamber! Every time pellets come shooting out the slot, this fly ash accumulates all over the lips and crevices both inside the glass door and UNDER the ash pot and all around the burner cup! This is a real mess, and hassle to clean. It gets all over my floor when I open to door to clean it, and I can only reach into the bottom UNDER THE ASH PAN with a vacuum crevice tool! Also, the glass gets coated with soot daily is a pain having to clean it daily. I called the manufacturer and after holding for 20 minutes, they transferred me to voice mail! I wrote them an email asking if I can return or exchange the unit because of the poor design. Haven't heard back yet, but I sure hope I can get rid of this stove and get something better. ***UPDATE*** Amazon accepted my request to return the unit, and actually arranged to have a team of men come with a truck to pack it up and take it back! Holy cow! I replaced this unit with an Englander model 55-SHP10 which is identical to the Model # 25-PDVCH that Home Depot sells for about $900. Here is a comparison: Electronics:The controls on this unit offer thermostatic control (toggles the unit from low level 1 to high level 5 and back). The Englander does not offer that. The Englander controls are MUCH simpler, giving you control over the burn speed (1-9) and the blower speed (1-9) with a simple up/down arrow button. WAY less complicated than the Castle, which I personally like. Auger: This unit has a very unreliable vertical auger (does not reliably grab a consistant amount of pellets with each rotation) which then plops the pellets down the chute at velocity into the burn cup causing fly ash to go literally everywhere! Even out the flue! A small ash vacuum is an absolute requirement to keep it clean. The feed rate on low is so anemic that if you leave the lid open longer than about 10 seconds to refill the pellets, the fire starts to go out! The Englander has 2 augers! Both are mounted horizontally. The top auger runs intermittantly at variable speeds to deliver pellets to the feeder auger which runs continuously. This extends the time you can leave the lid open without the fire going out. The bigger bonus with this configuration is that all your ash stays in the burn cup, and gets compacted into a solid mass that you can easily remove to clean. An ash vacuum is also needed to get all the nooks and crannies, but it's WAY easier to clean and there is MUCH less fly ash - next to none! Heat output: This unit is anemic on the lowest setting, but adequate at HI (5). The thermostat feature was great, because it quickly heated my 1200 sf building, then switched down to LO (1) which was enough to maintain the temperatures when it was below 35 degrees outside.The fan speeds are static during run time, and if you want to change them, you have to go into "CONFIGURATION MODE" and tinker around through all these menus, then choose "voltage" rates... WTH? The Englander produces MUCH more heat at lowest speed (1) but allows you to very easily adjust the FAN SPEED with a simple up/down arrow button. So you have literally 89 setting combinations to tinker with all with 2 buttons. Putting the burner on 1 and the blower on 1 yields a VERY hot stove! Even the pellets get too hot to comfortably touch! I set my burn on 1 and blower between 5-7 and this produces enough heat to quickly warm my building. Here is the problem! It is TOO HOT, and the lowest setting will still bring my building up to 85 degrees in about 3 hours when it was -15 degrees F outside! I had to turn it off at 3AM because it was roasting! It took 12 hours for it to cool down to 70 degrees! So while the stove is rated at 1500 SF, I wager you could do a much larger building with it. Remember, the burn rate goes from 1-9! Cleaning: As hinted at earlier, this was the biggest problem I had with the Castle, and the ONLY reason I wanted to replace it after only 3 weeks! It is literally a NIGHTMARE to clean! Even with a good quality ash vacuum, the fly ash turns to a very fine powder that evenly coats EVERYTHING inside the unit! Literally NO ash fell into the ash pan, leaving me to wonder why it's there in the first place! The amount of fly ash that accumulated in my flue "T" trap alone after only 3 weeks was astounding and unsafe! It was a requirement to vacuum out the entire unit every day because the fly ash powder collected EVERYWHERE. By comparison, the Englander is a dream! I found a video on YouTube that shows how to completely clean the unit "in the time it takes to brew a pot of coffee"... and it is true! You need a vacuum, but it's SO much easier because the ashes actually COMPACT in the burn cup! You simply turn off the unit, empty the burn cup, and replace it! I give it a full cleaning once every week, and there is hardly any fly ash powder after all that use. Capacity: This unit actually holds one full 40lb bag in the hopper. The Englander only hold about 30lb! Pretty stupid design flaw, and I'm shocked they haven't fix this! Final analysis: Overall, the Englander is still a much better choice for me because I hate cleaning, and enjoy a good hot fire. I will deal with having too much heat. If the Castle had a horizontal auger and easier controls I would have kept it. As it stands now, I am SO GLAD they took it back!
...
show more
Reviewed in the United States on November 30, 2017 by William Goodwin
Style: Serenity
We purchased the stove for a covered back porch. The stove installation was easy, the flue took a bit more work and turned out well. There were a couple items about the stove that was not included in the manual and tech support was able to direct me to a solution. The stove works great after I had a week of learning how to operate it. I did get a ash vacuum for cleaning which makes it easier to remove the ash in all areas of the fire box. It works well for our use and recommend it. I read through all the reviews and was nervous about the negative comments and it appeared some may be just operator error. I have had the sides off a couple times to check issues, like the new reset on the hi-temp cutout for the auger and when I installed the flue. It’s not a plug-n-play. Now I have had no issues starting or changing the temp. I have not use the auto start but it should work.
...
show more
Reviewed in the United States on December 27, 2020 by JimEilering
Style: Serenity
We added this to our basement for additional warmth in the cold New England winters. It definitely has offset the amount of heating oil I use. We've had this for a while but I do recall he had a learning curve to get it working the way he wanted it to. But he has mastered it and it works great.
Reviewed in the United States on April 3, 2024 by Brenda C.
Style: Serenity
This is an updated review. I purchased this stove via Amazon, and I have owned it for about 1.5 years. Overall, it's a good stove, but there are definitely some drawbacks you should be fully aware of before purchasing. PROS: • Reliable. The stove has given me very little trouble, so far, and it appears to be very well built. Occasionally, the pellets do not auto-ignite quickly enough, causing the stove to fill with smoke and then "burst" a bit when the pellets do ignite, letting some smoke out into the room. • Easy to clean. I appreciate that there is no faux stone backing to remove or tight places to vacuum. Maintenance is quick, easy, and straightforward. • Attractive. I like the way it looks, especially when the glass is clean and a nice fire is glowing inside. • Built in thermostat, so you don't need a separate thermostat on the wall with a wire running to the unit. CONS: • Small hopper. I realize it's a 40-lb hopper, but it's so tight, that you have to wait until it is very close to empty before filling it with another whole bag (assuming you don't want left-overs in the bag). • Pellets stop feeding into auger too soon. Because of the way the hopper is shaped, pellets stop feeding into the hopper when there is still several pounds of pellets in the hopper. And since the hopper just barely fits 40 lbs of pellets, you have to refill it before you can empty in an entire bag. • Loud fans. The unit is loud during startup and especially shutdown. When turning it off, the fan blows at maximum speed, presumably to help the unit cool down. This can take 15-20 minutes. At it's lowest fan setting it runs fairly quietly, higher fan settings run loud. • Backlight always on when running. When the stove is on and running, the very bright blue backlight is always on. It should shut off after a minute or so and turn back on if the user presses a button. • NO TEMPERATURE BASED ON/OFF CONTROL. This is my real issue with this heater... CONCLUSION The description of this unit says there is a thermostat operation control method...and technically this is true, but it doesn't work the way you probably think it would. If you run the unit in thermostat mode, the unit automatically turns on, whether the room is warmer than the temperature you've set or not. As the heater warms the space and approaches the temperature you've set, the fan settings dial down, but the unit never turns itself off. Example A) Your room is at 70 degrees and you set your thermostat to 65 degrees. The stove will immediately go into ignite mode and start heating the room on the lowest fan setting and it doesn't turn off until you manually turn it off. In our house, even on the low setting, this heater will cause the temperature to go up into the 90s. Example B) Your room is at 60 degrees and you set your thermostat to 65 degrees. The same thing happens as above, except initially the fans will be set at a higher speed, in order to reach your desired temperature faster. But then, it's the same deal, it kicks over to low and keeps on running until you manually turn it off. Even $20 electric room heaters have a temperature controlled on/off feature. Discovering this was a HUGE LET DOWN. Although it is a good stove, I would never have purchased it had I realized that a stove with advanced LED controls, a built-in thermostat, and programmable scheduling would lack the simple feature of turning itself on and off based on a user-defined temperature. Because it doesn't have this feature, we are constantly having to fiddle with it...too hot, too cold, turn it on, turn it off. As the main source of heat for our home a temperature-based on/off feature is sorely missed. In a garage or workshop, it probably wouldn't be a big deal. Additionally, you can manually turn the unit on and off. You can manually turn it on and set a timer for when you want it to turn off in 1-hr increments (15- or even 30-minute increments would be a lot nicer). There is also a weekly schedule feature that allows you to program up to four predetermined on/off times per day. This works OK, but the weather fluctuates a lot around here, so we never seem to be able to get it right. Mostly, we just use the manual on/off and sometimes the timer shut-off in the evening before bed. BOTTOM LINE If you want a heater that turns on and off by itself based on a temperature that you can set...do not buy this heater. If that feature is not important to you, this is a great stove at a great price. It's not the quietest, nor the most convenient, but it keeps our house very warm, it's reliable, and the overall value is very good.
...
show more
Reviewed in the United States on April 13, 2015 by AC