Tier1 Whole House Water Softener System 32,000 Grain High Efficiency with Sediment Pre-Filter | Pre-Filled Mineral Tank with 1 Cubic Foot of Cation Resin | Home Water Filtration System
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Availability:
In Stock.
Arrives
Sep 7 – Sep 13
Size: 32,000 Grains
Style: Water Softener
Features
- No-Maintenance Ceramic: The patented ceramic disk control valve is abrasion and corrosion resistant, and is designed to last the entire life of the valve with no need for seals, spacers, or piston rebuild kits.
- Appliance Protection: System includes a prefilter for sediment reduction, while the water softener protects against hard water and eliminates scale buildup to extend the life of appliances like the water heater, washing machine, dishwasher, toilets and showerheads.
- Automatic Control Valve: The metered softener measures your water usage and only regenerates when you actually need it. It also has built-in automatic bypassing during regeneration, and simple, easy to use programming.
- Enhanced Cleaning: Notice brighter cleaner laundry, healthier smoother hair, and softer more moisturized skin. Soft water improves the effectiveness of soaps and detergents by removing calcium and magnesium minerals which bind to detergents and cause soap scum allowing you to use less soap for a better and more enjoyable cleaning experience.
- The 32,000 grain softener is filled with 1 cubic foot of high quality 8% water softener resin and has a small footprint on the floor with a 9x53 main softener, and compact 13.5x32 salt tank.
Brand: Tier1
Special Feature: Sediment Reduction
Package Information: Tank
Installation Type: Freestanding
Power Source: Gravity Fed
Item Weight: 95 Pounds
Model Name: TIER1_WS_165_132
Maximum Flow Rate: 18 Gallons Per Minute
Upper Temperature Rating: 1.2E+2 Degrees Fahrenheit
UPC:
Product Dimensions : 50 x 26 x 15 inches; 95 Pounds
Item model number : WS-165-132
Date First Available : July 1, 2019
Manufacturer : Tier1
Best Sellers Rank: #86,210 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #59 in Water Softeners
#59 in Water Softeners:
Customer Reviews: 4.3 4.3 out of 5 stars 339 ratings
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Sep 7 – Sep 13
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Size: 64,000 Grains
Style: Water Softener
I purchased the 64,000 grain softener for our residence because our water hardness is above 70 grains. Because of the high hardness, I contacted technical support after about 2 weeks to make sure all the setting were correct. The technical support was excellent and instructed me how to setup the unit to perform optimally with the very hard water. The unit is now working properly providing water with less that 1 grain of hardness. The unit is well built and the documentation is good. I assembled the softener and used a plumber to connect the main water lines.
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Reviewed in the United States on April 10, 2025 by Dan Knorr
Size: 48,000 Grains
Style: Water Softener
Better than the last water softener I owned, set up was quick and easy, two bags of 40 pounds, the shower was and is amazing, clothes washer great and feels super.
Reviewed in the United States on May 10, 2025 by Benjamin Chavez
Size: 32,000 Grains (Compact)
Style: Water Softener
We have well water that is of excellent quality across the board for iron, sulfur, mercury, bacteria, etc., EXCEPT for hardness where it literally measures off the chart (the test strip color was darker than the top of the scale at 425ppm). This hard water has made our laundry come out feeling "crunchy", caused our soap dispenser door in our dishwasher to repeatedly stick shut (thus not releasing dishwasher detergent), leaves white spots whenever I wash our cars, clogged up our coffee maker, yields pore tasting water for drinking and, of course, clogs up our shower heads and faucets. Now we have good tasting, soft water (somewhere between 0 and 25ppm, if not completely eliminated -- hard to tell with test strips) and we no longer need to regularly spend the extra money on all the water softening laundry and dishwasher products and bottled waters. Some reviewers state the instructions are hard to follow, or that they did not receive instructions on how to use the automated pump. The instructions I received were clearly laid out, with accompanying pictures, that walked me through the process to piece the system together; I had no issues at all. The instructions also included directions for programming the automated pump -- the only issue I had was regarding the initial start up of the system upon plugging it in the first time. The instructions stated I should see a specific code when first plugging it in, but there was no code displayed at all; I figured out I had to go to the menu and scroll down three times to show the code. Other than that, the entire setup process was very easy. The instructions also provided a schematic of how to plumb the softener into your home water supply. My setup was slightly different due to the orientation of the way I had to install the filter, so while the schematic is absolutely accurate you may need to tweak the layout a little bit based on your own system install orientation. I plumbed the system into existing household PVC pipes; PVC is very easy to work with and much simpler and quicker than plumbing into copper pipes. If you are not handy, I do not recommend you plumb the system yourself, but if you are handy, doing the plumbing yourself will save you several hundreds of dollars in labor costs.
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Reviewed in the United States on October 9, 2024 by Brett
Size: 32,000 Grains (Compact)
Style: Water Softener
The water softner installed with a few minor problems that I'm sure we're my fault. The water softner immediately solved our rust and mineral problems. Very good quality. CUSTOMER SERVICE was terrific, as good as I have had. If I were looking for a service rep she would be hired on the spot. Super job!!
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Reviewed in the United States on April 13, 2025 by Suzan Mortrud
Size: 32,000 Grains (Compact)
Style: Water Softener
Missing parts Update after getting a credit for the missing parts from Amazon I then had to call Tier1 to order the replacement parts. Tier1, Jill was great to work with and I had my missing parts in 3days.
Reviewed in the United States on May 1, 2025 by Keith Revak
Size: 48,000 Grains
Style: Water Softener
This system has easy to follow instructions and everything seems high quality. This is totally diy friendly but the instruction book doesn't dive in to explain everything in the control valve and I feel like if I encounter a weird behavior I'll have to contact the manufacturer or try to research what some code means because it's not in the instructions. I wish the brine tank had a bit sturdier plastic. The size is pretty average. It's my first time with a softener and I was surprised by the noise of the system but it may be just air trapped inside because the water was turned off. If not, since it's in my basement I'll have to consider extra sound proofing. It will have to regenerate every infrequently; so most of the time it will be quiet though. The screws for the prefilter are very easy to strip and I had to replace one. They all were slipping as they got tight and I had to be very careful not to strip them too much.
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Reviewed in the United States on December 16, 2024 by Naomi Garay Naomi Garay
Size: 32,000 Grains (Compact)
Style: Water Softener
After we installed this water softener we had an issue with it working correctly. I called support and in no time they had me up and running perfectly!!!! I had Peter talk me through everything. I highly recommend this product. It’s worth every penny. And their support is the best. Very responsive. You won’t go wrong with this softener.
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Reviewed in the United States on January 30, 2025 by Amazon Customer
Size: 48,000 Grains
Style: Water Softener
I have installed two of these so far and they work out excellent. The value is really good. Just need to have a little bit of experience to install them. Have not really talked to customer service so can't speak to that but they have worked well.
Reviewed in the United States on January 10, 2025 by Itsagreatday