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Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray

Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray

Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
Serta AIR Health and Wellness Executive Office Chair High Back Ergonomic for Lumbar Support Task Swivel, Bonded Leather, Light Gray
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Features

  • PROFESSIONAL AND COMFORTABLE: Ergonomic desk chair with layered body pillows and padded armrests
  • AIR LUMBAR TECHNOLOGY: Lumbar cushions pivot when you move to provide back support and help improve posture
  • EXECUTIVE STYLE: Bonded leather with contrast stitching.Material of Frame:Wood
  • ALL DAY COMFORT: Seat-side cable-actuated levers offer convenient height and tilt adjustments
  • SMOOTH ROLLING: Multi-surface, dual-wheel designer casters make it easy to move around

Description

The Serta Executive Office Chair effectively responds to your movement to keep you comfortable all day long. This ergonomic office chair comes with AIR Lumbar Technology, a support feature that flexes and pivots with your body as you lean and twist to ensure proper posture. Layered body pillows and padded armrests provide a serene and tranquil seating experience. The perforated center area of the seatback adds refreshing breathability, and ergonomic seat-side levers offer convenient height and tilt adjustments. This desk chair is upholstered in soft, supple bonded leather and features contrast stitching for a stylish touch. For more than 75 years, Serta has been an industry leader in comfort products worldwide. That tradition of innovation and quality continues today. From a brand that is synonymous with quality, comfort and style, Serta Health & Wellness Executive Office Chair offers an amazing new support feature called the Air Lumbar. The Air Lumbar flexes and pivots with your body as you lean and twist providing a continuous support experience you've never felt before in an office chair. Next, is the upholstery in soft and supple light grey eco-friendly bonded leather with contrast stitching. The deep, ergo layered body pillows offer the body a serene and tranquil seating experience. Perforated center area of back adds great breathability. Stylish padded armrests for precise arm positioning and added hand, wrist and forearm comfort. Ergonomic seat-side cable actuated levers for convenient height and tilt adjustments. Measures 25.75-Inch wide by 42.75-Inch deep by 46.50-Inch high. It is delivered in 1 box measuring 29.25-Inch long by 25.75-Inch wide by 17.5-Inch high. 1 year limited warranty. Product assembly is required. Designed in the USA. Manufacturer style number is 43807 .


Product Dimensions 29.75 x 25.75 x 42.75 inches


Item Weight 38.9 pounds


Manufacturer Millwork Holdings Co., Inc.


ASIN B00EUU5G82


Item model number 43807


Customer Reviews 4.0 out of 5 stars 703 ratings 4.0 out of 5 stars


Best Sellers Rank #59,953 in Home & Kitchen (See Top 100 in Home & Kitchen) #261 in Home Office Desk Chairs


Is Discontinued By Manufacturer No


Seat Height 17 Inches


Max Weight Recommendation 250 Pounds


Form Factor Upholstered


Finish Types Faux Leather


Is Assembly Required? Yes


Number of Pieces 1


Warranty Description 1 year limited warranty on cushions and components.


Batteries Required No


Included Components 1


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • PROFESSIONAL AND COMFORTABLE: Ergonomic desk chair with layered body pillows and padded armrests
  • AIR LUMBAR TECHNOLOGY: Lumbar cushions pivot when you move to provide back support and help improve posture
  • EXECUTIVE STYLE: Bonded leather with contrast stitching.Material of Frame:Wood
  • ALL DAY COMFORT: Seat-side cable-actuated levers offer convenient height and tilt adjustments
  • SMOOTH ROLLING: Multi-surface, dual-wheel designer casters make it easy to move around

Description

The Serta Executive Office Chair effectively responds to your movement to keep you comfortable all day long. This ergonomic office chair comes with AIR Lumbar Technology, a support feature that flexes and pivots with your body as you lean and twist to ensure proper posture. Layered body pillows and padded armrests provide a serene and tranquil seating experience. The perforated center area of the seatback adds refreshing breathability, and ergonomic seat-side levers offer convenient height and tilt adjustments. This desk chair is upholstered in soft, supple bonded leather and features contrast stitching for a stylish touch. For more than 75 years, Serta has been an industry leader in comfort products worldwide. That tradition of innovation and quality continues today. From a brand that is synonymous with quality, comfort and style, Serta Health & Wellness Executive Office Chair offers an amazing new support feature called the Air Lumbar. The Air Lumbar flexes and pivots with your body as you lean and twist providing a continuous support experience you've never felt before in an office chair. Next, is the upholstery in soft and supple light grey eco-friendly bonded leather with contrast stitching. The deep, ergo layered body pillows offer the body a serene and tranquil seating experience. Perforated center area of back adds great breathability. Stylish padded armrests for precise arm positioning and added hand, wrist and forearm comfort. Ergonomic seat-side cable actuated levers for convenient height and tilt adjustments. Measures 25.75-Inch wide by 42.75-Inch deep by 46.50-Inch high. It is delivered in 1 box measuring 29.25-Inch long by 25.75-Inch wide by 17.5-Inch high. 1 year limited warranty. Product assembly is required. Designed in the USA. Manufacturer style number is 43807 .


Product Dimensions 29.75 x 25.75 x 42.75 inches


Item Weight 38.9 pounds


Manufacturer Millwork Holdings Co., Inc.


ASIN B00EUU5G82


Item model number 43807


Customer Reviews 4.0 out of 5 stars 703 ratings 4.0 out of 5 stars


Best Sellers Rank #59,953 in Home & Kitchen (See Top 100 in Home & Kitchen) #261 in Home Office Desk Chairs


Is Discontinued By Manufacturer No


Seat Height 17 Inches


Max Weight Recommendation 250 Pounds


Form Factor Upholstered


Finish Types Faux Leather


Is Assembly Required? Yes


Number of Pieces 1


Warranty Description 1 year limited warranty on cushions and components.


Batteries Required No


Included Components 1


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • PROFESSIONAL AND COMFORTABLE: Ergonomic desk chair with layered body pillows and padded armrests
  • AIR LUMBAR TECHNOLOGY: Lumbar cushions pivot when you move to provide back support and help improve posture
  • EXECUTIVE STYLE: Bonded leather with contrast stitching.Material of Frame:Wood
  • ALL DAY COMFORT: Seat-side cable-actuated levers offer convenient height and tilt adjustments
  • SMOOTH ROLLING: Multi-surface, dual-wheel designer casters make it easy to move around

Description

The Serta Executive Office Chair effectively responds to your movement to keep you comfortable all day long. This ergonomic office chair comes with AIR Lumbar Technology, a support feature that flexes and pivots with your body as you lean and twist to ensure proper posture. Layered body pillows and padded armrests provide a serene and tranquil seating experience. The perforated center area of the seatback adds refreshing breathability, and ergonomic seat-side levers offer convenient height and tilt adjustments. This desk chair is upholstered in soft, supple bonded leather and features contrast stitching for a stylish touch. For more than 75 years, Serta has been an industry leader in comfort products worldwide. That tradition of innovation and quality continues today. From a brand that is synonymous with quality, comfort and style, Serta Health & Wellness Executive Office Chair offers an amazing new support feature called the Air Lumbar. The Air Lumbar flexes and pivots with your body as you lean and twist providing a continuous support experience you've never felt before in an office chair. Next, is the upholstery in soft and supple light grey eco-friendly bonded leather with contrast stitching. The deep, ergo layered body pillows offer the body a serene and tranquil seating experience. Perforated center area of back adds great breathability. Stylish padded armrests for precise arm positioning and added hand, wrist and forearm comfort. Ergonomic seat-side cable actuated levers for convenient height and tilt adjustments. Measures 25.75-Inch wide by 42.75-Inch deep by 46.50-Inch high. It is delivered in 1 box measuring 29.25-Inch long by 25.75-Inch wide by 17.5-Inch high. 1 year limited warranty. Product assembly is required. Designed in the USA. Manufacturer style number is 43807 .


Product Dimensions 29.75 x 25.75 x 42.75 inches


Item Weight 38.9 pounds


Manufacturer Millwork Holdings Co., Inc.


ASIN B00EUU5G82


Item model number 43807


Customer Reviews 4.0 out of 5 stars 703 ratings 4.0 out of 5 stars


Best Sellers Rank #59,953 in Home & Kitchen (See Top 100 in Home & Kitchen) #261 in Home Office Desk Chairs


Is Discontinued By Manufacturer No


Seat Height 17 Inches


Max Weight Recommendation 250 Pounds


Form Factor Upholstered


Finish Types Faux Leather


Is Assembly Required? Yes


Number of Pieces 1


Warranty Description 1 year limited warranty on cushions and components.


Batteries Required No


Included Components 1


abunda_amazon_reviews I ordered this one specifically for an upper back problem. My coworker has the real Serta that I tried out so I ordered it. This chair is comfortable for lumbar support. However, it is not a Serta and I ordered it for neck support because the real Serta was perfect for my neck. I compared it to my coworker’s chair. This chair does not say Serta anywhere. The instructions don’t even say Serta. It’s totally different. I ended up selling it to someone & went to local store & bought the real thing.;;Reviewed in the United States on October 25, 2018;;1.0 out of 5 stars;;Not a real Serta;;Eri;;;Full name on the box: Light Grey Bonded Leather/Mesh Air Executive Chair (Model: 43807) This review is from a petite female’s perspective I was browsing for couple months and this Serta chair stood out to me, mainly aesthetically. I don’t see many chairs in this color or style. It matched with the rest of my PC/desk setup. Positives -Seat is comfortable. -Lumbar support is good. It helps me sit very straight. -The casters were surprisingly easy to put in. I had to use some force with two of them though. They roll fine on carpet. -Easy assembly Neutral/Negatives -Paint of armrests is easily scratched. I accidentally scratched it while installing the back. -The black plastic caps used to hide the screws don’t fit well. The plastic inserts for hiding screws in arms don’t fit well either. It makes the chair appear cheap. (I will provide images) -Craftsmanship isn’t the best. Not noticeable from a distance though. -At lowest setting, my feet can’t touch the ground but being 4’11” it’s to be expected. -Height of the back is a little high for my liking. I prefer couple inches shorter so I can sometimes tilt my head back to rest rather than getting blocked by the seat. My fault for not realizing I should look into "mid-back chairs". -Head/top area is too firm. I prefer it to be squishy. As another reviewer mentioned, don’t forget to remove the foam or cardboard behind the lumbar and head/shoulder. That is supposedly the last step when assembly is all done. **If you come across any issues/warranty, you contact TRUE INNOVATIONS, not Serta. (I will provide images);;Reviewed in the United States on December 20, 2017;;4.0 out of 5 stars;;Petite person's perspective;;JJ;;;Product failed approximately 6 months after purchase. I’d definitely pass on this chair. I’m 6’1 and think this chair is better for shorter people but I still found it comfortable. My last office chair lasted for several years, so, I’m not excessively hard on these things. I like to lean back in my chair. As you can see, although it’s designed to lean back, the arm rest fractured clean through in one area and was showing a stress fracture in another area. If you like to lean back I’d pass on this chair. The plastic while looking nice is cheap and weak. Customer service is excellent - however, the arm rest is on back order. Guess this isn’t an isolated incident;;Reviewed in the United States on July 31, 2018;;1.0 out of 5 stars;;Not built for a handsome man with athletic thighs.;;Bill Chapel;;;I was hoping to get a Serta brand chair but unfortunately this product does not come close to it and does not look like any picture or video presented. Tears in leather and cloth part and the metal parts were damaged and scrapped and rivets were not affixed properly. Overall the product had very pungent smell and very unprofessionally made and quality is lacking causing a sub standard product . Sad! I am returning this product.;;Reviewed in the United States on April 8, 2017;;1.0 out of 5 stars;;... not come close to it and does not look like any picture or video presented;;Amazon Customer;;;Beautiful design, poor craftsmanship and comfort. Smaller then expected and handles are sitting too low. There was no pride in making this office chair, PU leather has relentless creases on some corners where a better cut could avoid them and backing material is a joke, just look at the stapling!;;Reviewed in the United States on August 1, 2017;;1.0 out of 5 stars;;Don't buy because it's Serta, poor craftsmanship;;Radu;;;Received the chair today in a large box in good shape via UPS truck. Took about 20min. to put the chair together, instructions were very clear and simple with no parts missing from the pack. No flaws in the chair and it is very good looking. I have some severe back problems and so far it seems to be ok. Now we will see how durable it is under my big but. I have had this chair for two weeks now and wish I had kept the box so I could return it. Guess it will go on Craigs List. The chair is one of the worst design I have ever had. The lumbar is way to large. The back is two short and has no head rest when you lay back in it to relax. The seat is 19in long and back rise is 28in. With the design of it the way it is anything other than sitting strait up is miserable.;;Reviewed in the United States on April 5, 2018;;1.0 out of 5 stars;;SO FAR, NOT IMPRESSED;;Lakedog;;;The Serta 43907 chair is well built, easy to put together and comfortable. When my package arrived I found out that the right arm on the chair had a broken part. I contacted the company and was told that it would be 8 weeks before they could send me a replacement. That would be 8 weeks with a brand new chair that could not be used. So I had to return the whole chair to Amazon and order a new one just to get one little part replaced. The company's support for their product is horrible. The only complaint about a non-broken chair is that it is a little top heavy. While you are sitting in it there is no problem because of your added weight but if no one is in the chair and you try to move it by pushing or pulling on the top of the chair is will fall over quit easily. Seven months later the pneumatic cylinder which hold the chair at the adjusted height just when out. Now every time I sit on the chair it sinks to its lowest setting. Being 6 foot tall this is extremely uncomfortable and has made the chain unusable for me. After 13 months, 1 month out of warranty, the right arm broke on the chair. Since the arms are the only thing holding the back of the chair to the base that means that the whole chair is broken.;;Reviewed in the United States on June 19, 2014;;1.0 out of 5 stars;;Poor quality;;ATC;;;I have owned this chair for about 2 months and the air cylinder is already failing so that chair will not maintain its height - instead, it sinks while you are sitting in it. Add to the problem is the fact that I can't directly contact the manufacturer or supplier of the chair. Really disappointed.;;Reviewed in the United States on April 22, 2015;;2.0 out of 5 stars;;Really disappointed.;;M. Burbank

Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


1.0 out of 5 stars
By Eri - Reviewed in the United States on October 25, 2018
Not a real Serta
I ordered this one specifically for an upper back problem. My coworker has the real Serta that I tried out so I ordered it. This chair is comfortable for lumbar support. However, it is not a Serta and I ordered it for neck support because the real Serta was perfect for my neck. I compared it to my coworker’s chair. This chair does not say Serta anywhere. The instructions don’t even say Serta. It’s totally different. I ended up selling it to someone & went to local store & bought the real thing.

4.0 out of 5 stars
By JJ - Reviewed in the United States on December 20, 2017
Petite person's perspective
Full name on the box: Light Grey Bonded Leather/Mesh Air Executive Chair (Model: 43807) This review is from a petite female’s perspective I was browsing for couple months and this Serta chair stood out to me, mainly aesthetically. I don’t see many chairs in this color or style. It matched with the rest of my PC/desk setup. Positives -Seat is comfortable. -Lumbar support is good. It helps me sit very straight. -The casters were surprisingly easy to put in. I had to use some force with two of them though. They roll fine on carpet. -Easy assembly Neutral/Negatives -Paint of armrests is easily scratched. I accidentally scratched it while installing the back. -The black plastic caps used to hide the screws don’t fit well. The plastic inserts for hiding screws in arms don’t fit well either. It makes the chair appear cheap. (I will provide images) -Craftsmanship isn’t the best. Not noticeable from a distance though. -At lowest setting, my feet can’t touch the ground but being 4’11” it’s to be expected. -Height of the back is a little high for my liking. I prefer couple inches shorter so I can sometimes tilt my head back to rest rather than getting blocked by the seat. My fault for not realizing I should look into "mid-back chairs". -Head/top area is too firm. I prefer it to be squishy. As another reviewer mentioned, don’t forget to remove the foam or cardboard behind the lumbar and head/shoulder. That is supposedly the last step when assembly is all done. **If you come across any issues/warranty, you contact TRUE INNOVATIONS, not Serta. (I will provide images)

1.0 out of 5 stars
By Bill Chapel - Reviewed in the United States on July 31, 2018
Not built for a handsome man with athletic thighs.
Product failed approximately 6 months after purchase. I’d definitely pass on this chair. I’m 6’1 and think this chair is better for shorter people but I still found it comfortable. My last office chair lasted for several years, so, I’m not excessively hard on these things. I like to lean back in my chair. As you can see, although it’s designed to lean back, the arm rest fractured clean through in one area and was showing a stress fracture in another area. If you like to lean back I’d pass on this chair. The plastic while looking nice is cheap and weak. Customer service is excellent - however, the arm rest is on back order. Guess this isn’t an isolated incident

1.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on April 8, 2017
... not come close to it and does not look like any picture or video presented
I was hoping to get a Serta brand chair but unfortunately this product does not come close to it and does not look like any picture or video presented. Tears in leather and cloth part and the metal parts were damaged and scrapped and rivets were not affixed properly. Overall the product had very pungent smell and very unprofessionally made and quality is lacking causing a sub standard product . Sad! I am returning this product.

1.0 out of 5 stars
By Radu - Reviewed in the United States on August 1, 2017
Don't buy because it's Serta, poor craftsmanship
Beautiful design, poor craftsmanship and comfort. Smaller then expected and handles are sitting too low. There was no pride in making this office chair, PU leather has relentless creases on some corners where a better cut could avoid them and backing material is a joke, just look at the stapling!

1.0 out of 5 stars
By Lakedog - Reviewed in the United States on April 5, 2018
SO FAR, NOT IMPRESSED
Received the chair today in a large box in good shape via UPS truck. Took about 20min. to put the chair together, instructions were very clear and simple with no parts missing from the pack. No flaws in the chair and it is very good looking. I have some severe back problems and so far it seems to be ok. Now we will see how durable it is under my big but. I have had this chair for two weeks now and wish I had kept the box so I could return it. Guess it will go on Craigs List. The chair is one of the worst design I have ever had. The lumbar is way to large. The back is two short and has no head rest when you lay back in it to relax. The seat is 19in long and back rise is 28in. With the design of it the way it is anything other than sitting strait up is miserable.

1.0 out of 5 stars
By ATC - Reviewed in the United States on June 19, 2014
Poor quality
The Serta 43907 chair is well built, easy to put together and comfortable. When my package arrived I found out that the right arm on the chair had a broken part. I contacted the company and was told that it would be 8 weeks before they could send me a replacement. That would be 8 weeks with a brand new chair that could not be used. So I had to return the whole chair to Amazon and order a new one just to get one little part replaced. The company's support for their product is horrible. The only complaint about a non-broken chair is that it is a little top heavy. While you are sitting in it there is no problem because of your added weight but if no one is in the chair and you try to move it by pushing or pulling on the top of the chair is will fall over quit easily. Seven months later the pneumatic cylinder which hold the chair at the adjusted height just when out. Now every time I sit on the chair it sinks to its lowest setting. Being 6 foot tall this is extremely uncomfortable and has made the chain unusable for me. After 13 months, 1 month out of warranty, the right arm broke on the chair. Since the arms are the only thing holding the back of the chair to the base that means that the whole chair is broken.

2.0 out of 5 stars
By M. Burbank - Reviewed in the United States on April 22, 2015
Really disappointed.
I have owned this chair for about 2 months and the air cylinder is already failing so that chair will not maintain its height - instead, it sinks while you are sitting in it. Add to the problem is the fact that I can't directly contact the manufacturer or supplier of the chair. Really disappointed.

Recent Reviews


1.0 out of 5 stars
By Eri - Reviewed in the United States on October 25, 2018
Not a real Serta
I ordered this one specifically for an upper back problem. My coworker has the real Serta that I tried out so I ordered it. This chair is comfortable for lumbar support. However, it is not a Serta and I ordered it for neck support because the real Serta was perfect for my neck. I compared it to my coworker’s chair. This chair does not say Serta anywhere. The instructions don’t even say Serta. It’s totally different. I ended up selling it to someone & went to local store & bought the real thing.

4.0 out of 5 stars
By JJ - Reviewed in the United States on December 20, 2017
Petite person's perspective
Full name on the box: Light Grey Bonded Leather/Mesh Air Executive Chair (Model: 43807) This review is from a petite female’s perspective I was browsing for couple months and this Serta chair stood out to me, mainly aesthetically. I don’t see many chairs in this color or style. It matched with the rest of my PC/desk setup. Positives -Seat is comfortable. -Lumbar support is good. It helps me sit very straight. -The casters were surprisingly easy to put in. I had to use some force with two of them though. They roll fine on carpet. -Easy assembly Neutral/Negatives -Paint of armrests is easily scratched. I accidentally scratched it while installing the back. -The black plastic caps used to hide the screws don’t fit well. The plastic inserts for hiding screws in arms don’t fit well either. It makes the chair appear cheap. (I will provide images) -Craftsmanship isn’t the best. Not noticeable from a distance though. -At lowest setting, my feet can’t touch the ground but being 4’11” it’s to be expected. -Height of the back is a little high for my liking. I prefer couple inches shorter so I can sometimes tilt my head back to rest rather than getting blocked by the seat. My fault for not realizing I should look into "mid-back chairs". -Head/top area is too firm. I prefer it to be squishy. As another reviewer mentioned, don’t forget to remove the foam or cardboard behind the lumbar and head/shoulder. That is supposedly the last step when assembly is all done. **If you come across any issues/warranty, you contact TRUE INNOVATIONS, not Serta. (I will provide images)

1.0 out of 5 stars
By Bill Chapel - Reviewed in the United States on July 31, 2018
Not built for a handsome man with athletic thighs.
Product failed approximately 6 months after purchase. I’d definitely pass on this chair. I’m 6’1 and think this chair is better for shorter people but I still found it comfortable. My last office chair lasted for several years, so, I’m not excessively hard on these things. I like to lean back in my chair. As you can see, although it’s designed to lean back, the arm rest fractured clean through in one area and was showing a stress fracture in another area. If you like to lean back I’d pass on this chair. The plastic while looking nice is cheap and weak. Customer service is excellent - however, the arm rest is on back order. Guess this isn’t an isolated incident

1.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on April 8, 2017
... not come close to it and does not look like any picture or video presented
I was hoping to get a Serta brand chair but unfortunately this product does not come close to it and does not look like any picture or video presented. Tears in leather and cloth part and the metal parts were damaged and scrapped and rivets were not affixed properly. Overall the product had very pungent smell and very unprofessionally made and quality is lacking causing a sub standard product . Sad! I am returning this product.

1.0 out of 5 stars
By Radu - Reviewed in the United States on August 1, 2017
Don't buy because it's Serta, poor craftsmanship
Beautiful design, poor craftsmanship and comfort. Smaller then expected and handles are sitting too low. There was no pride in making this office chair, PU leather has relentless creases on some corners where a better cut could avoid them and backing material is a joke, just look at the stapling!

1.0 out of 5 stars
By Lakedog - Reviewed in the United States on April 5, 2018
SO FAR, NOT IMPRESSED
Received the chair today in a large box in good shape via UPS truck. Took about 20min. to put the chair together, instructions were very clear and simple with no parts missing from the pack. No flaws in the chair and it is very good looking. I have some severe back problems and so far it seems to be ok. Now we will see how durable it is under my big but. I have had this chair for two weeks now and wish I had kept the box so I could return it. Guess it will go on Craigs List. The chair is one of the worst design I have ever had. The lumbar is way to large. The back is two short and has no head rest when you lay back in it to relax. The seat is 19in long and back rise is 28in. With the design of it the way it is anything other than sitting strait up is miserable.

1.0 out of 5 stars
By ATC - Reviewed in the United States on June 19, 2014
Poor quality
The Serta 43907 chair is well built, easy to put together and comfortable. When my package arrived I found out that the right arm on the chair had a broken part. I contacted the company and was told that it would be 8 weeks before they could send me a replacement. That would be 8 weeks with a brand new chair that could not be used. So I had to return the whole chair to Amazon and order a new one just to get one little part replaced. The company's support for their product is horrible. The only complaint about a non-broken chair is that it is a little top heavy. While you are sitting in it there is no problem because of your added weight but if no one is in the chair and you try to move it by pushing or pulling on the top of the chair is will fall over quit easily. Seven months later the pneumatic cylinder which hold the chair at the adjusted height just when out. Now every time I sit on the chair it sinks to its lowest setting. Being 6 foot tall this is extremely uncomfortable and has made the chain unusable for me. After 13 months, 1 month out of warranty, the right arm broke on the chair. Since the arms are the only thing holding the back of the chair to the base that means that the whole chair is broken.

2.0 out of 5 stars
By M. Burbank - Reviewed in the United States on April 22, 2015
Really disappointed.
I have owned this chair for about 2 months and the air cylinder is already failing so that chair will not maintain its height - instead, it sinks while you are sitting in it. Add to the problem is the fact that I can't directly contact the manufacturer or supplier of the chair. Really disappointed.