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Size: 01-X10 Pro Omni Black
Features
- 【𝐇𝐚𝐧𝐝𝐬-𝐅𝐫𝐞𝐞 𝐀𝐥𝐥-𝐢𝐧-𝐎𝐧𝐞 𝐒𝐭𝐚𝐭𝐢𝐨𝐧】Experience truly hands-free cleaning. The mop pads self-clean with fresh water and dry swiftly with 45°C heated air. The 2.5L dust bag only needs replacing every 2 months, while the 3L clean water tank efficiently mops large areas up to 2,000 sq ft multiple times. It's the perfect choice if you recommend a self-washing robot vacuum.
- 【𝐀𝐈.𝐌𝐚𝐩 𝟑.𝟎 𝐂𝐮𝐬𝐭𝐨𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧】Take control by setting No-Go Zones and virtual boundaries. The X10 Pro Omni adjusts its cleaning to your needs, making it the best smart robot vacuum for tailored cleaning.
- 【𝐌𝐨𝐩𝐌𝐚𝐬𝐭𝐞𝐫 𝟐.𝟎 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲】Whether you're tackling carpets or hardwood, its advanced technology gently yet effectively cleans every surface—ideal for those seeking the best robot vacuum for carpet and hard floors.
- 【𝐀𝐈.𝐒𝐞𝐞 𝐒𝐦𝐚𝐫𝐭 𝐂𝐥𝐞𝐚𝐧𝐢𝐧𝐠】With advanced obstacle avoidance, the X10 Pro Omni smartly detects over 100 objects, from wires to toys, ensuring seamless cleaning day or night. Use the app to schedule rooms and manage its cleaning route—perfect for vacuums that clean by room on a schedule.
- 【𝐏𝐫𝐨-𝐃𝐞𝐭𝐚𝐧𝐠𝐥𝐢𝐧𝐠 𝐑𝐨𝐥𝐥𝐞𝐫 𝐁𝐫𝐮𝐬𝐡】Say goodbye to tangled hair! The self-cleaning roller brush easily removes pet hair, making it one of the best robot vacuums for pet hair.
- 【𝐏𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝟖,𝟎𝟎𝟎 𝐏𝐚 𝐒𝐮𝐜𝐭𝐢𝐨𝐧】Deep-clean your carpets and upholstery effortlessly with powerful suction that removes hidden debris in a single pass.
- 【𝐢𝐏𝐚𝐭𝐡 𝐋𝐚𝐬𝐞𝐫 𝐍𝐚𝐯𝐢𝐠𝐚𝐭𝐢𝐨𝐧】Advanced navigation ensures efficient and precise cleaning routes throughout your home for a reliable clean every time.
- 【𝐍𝐨𝐭𝐞】Operates only on 2.4GHz Wi-Fi. Avoid vacuuming large amounts of water, and ensure compatibility with your region's voltage (110V).
- 【𝐖𝐡𝐲 𝐈𝐭 𝐒𝐭𝐚𝐧𝐝𝐬 𝐎𝐮𝐭】It combines vacuuming, mopping, automatic maintenance, room-based cleaning, and multi-floor mapping in one system, making it a practical choice for homes that want simpler floor care.
Description
Anker is a global leader in tech lifestyle, spanning charging, power, smart home, creative tools, and audio & video. As part of One Anker brand upgrade, eufy is now unified as Anker: same products, same quality. In the smart home, Anker eufy offers whole-home security, health-first deep cleaning, and trusted care for families. Our technology brings you expert protection and wellness for body and mind. Everything is built with care for you. Omni E35 Omni E25 Omni C28 Omni S2 Omni E28 Omni C20 Omni X10 Pro
Surface Recommendation: Hard Floor, Carpet, Wood, Tile
Other Special Features of the Product: Auto Mop Washing, Obstacle Avoidance, Self-Emptying
Controller Type: App Control, Button Control, Remote Control, Touchpad Control, Voice Control
Filter Type: Washable
Battery Life: 173 minutes
Battery Type: Lithium Ion
Voltage: 220 volts
Capacity: 2.5 liters
Power Source: Battery Powered
Control Method: App, Remote, Touch, Voice
Compatible Devices: Amazon Echo, Google Home, Smartphones, Tablets
Form Factor: Robotic
Surface Recommendation: Hard Floor, Carpet, Wood, Tile
Other Special Features of the Product: Auto Mop Washing, Obstacle Avoidance, Self-Emptying
Color: Black
Filter Type: Washable
Capacity: 2.5 liters
Indoor Outdoor Usage: Indoor
Noise Level: 60 db
Number of Power Levels: 3
Recommended Uses For Product: Regular home cleaning, Pet hair management
Style Name: X10 Omni
Brand Name: eufy
Model Name: X10 Pro Omni
Included Components: 1 x Robotic vacuum cleaner, 1x Safety document, Charging Adapter, Docking Station
Model Number: T2351
UPC: 194644151829
Unit Count: 1 Count
Item Highlight: 8,000 Pa Suction, Carpet Detection, AI Obstacle Avoidance, Auto Mop Washing, Auto Drying, Self-Emptying
Number of Packs: 1
Manufacture Year: 2025
Item Type Name: X10
Manufacturer: eufy
Number of Items: 1
Manufacturer Part Number: T2351
Best Sellers Rank: #16,686 in Industrial & Scientific (See Top 100 in Industrial & Scientific) #9 in Commercial Indoor Robotic Vacuums #84 in Robotic Vacuums
ASIN: B0CPFBBHP4
Customer Reviews: 4.2 out of 5 stars (39,307)
Item Dimensions L x W x H: 14.41"L x 18.9"W x 18.11"H
Item Weight: 26.4 pounds
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
within 30 days
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Size: 01-X10 Pro Omni Black
We purchased this vacuum, Eufy x10 Pro Omni, for a house gift to ourselves for Christmas. We ordered it on Cyber Monday and didn't receive it until December 24th. No problem, thankfully we had a friend that remained in town and was able to go to our house on Christmas eve and place it in our garage. I started using the vacuum on Friday the 27th, 9 days ago and I have been running it through all the functions and everything I can to see if it has any issues or if it doesn't meet my expectations so I can return it if there are any issues. Before trying to use the vacuum, I watched all the videos and read as much material as I could on setting it up and mapping the home. After feeling comfortable about setting it up I started to set it up to map the house, following instructions in the manual I downloaded. Everything went pretty well and it seem to map out the rooms very well. I noticed if you have curtains that hang to the floor this will cause the vacuum to drive around the curtains and not get close to the wall. Also if you have a bed skirt around the bed it will not go through it to get under the bed. This prevents the vacuum from going under the bed to clean. Before we clean the rooms we pull this up and tuck it in so it will clean under the bed and I roll the curtains up so it will get closer to the wall. I have tried every command and different levels to vacuum different rooms, vacuum and mop bathrooms and the kitchen. The vacuum works very well and I like how it will self-empty at the time intervals I have set it at. For tile it mops and cleans very well with no streaks. Our hardwood floor it cleans it very well however, it leaves swirling marks as well as tire pattern marks from the wheels. I have tried different water levels and trying to clean twice. I do like that the vacuum washes the mops and then dry's the mop heads, so they don't begin to smell. Great feature. When it self-cleans, after vacuuming, it is pretty loud. I think this is because it needs a great deal of suction to clean out the vacuum and deposit it in the bag. This is not an issue if the base is in a different room away from locations you use to relax or watch TV. Even then, it's no problem because it only lasts a few seconds and you can run it when you're not home. I have tried every scenario this vacuum has to offer and it has worked very well and I have been pleased up until last night. Day 8 of testing. For some reason the task of cleaning or emptying the tray for dirty water does not work anymore. I looked up how to troubleshoot this problem and have done everything, several times, that was in two or three troubleshooting guides, video and written. I cleaned everything even though nothing was dirty, since we have only had this vacuum for 8 days, before this issue. See the picture of the water in the tray and how clean it is. Not a dirt or dirty tray issue. I have checked rubber seals, blown soft air through the lines with no issues of blockage. Filters are all clean and brand new. I've been working on this issue for three hours now trying everything and chatting with Eufy, sending Eufy an email explaining the issue with uploaded videos showing all the parts and me going through the steps they requested to fix the problem. I can't call them because they are not open until Monday and as usual, nothing goes wrong until the weekend. At this point I am at a standstill until I can troubleshoot the problem with an actual person. I will update this review once I go through this process and will explain the solution. If, there is one other than replacing the unit. More to come on this. Up until this issue started this vacuum has worked exceptionally well. I highly recommend if you purchase this vacuum to take the time to run it through every scenario, as I have, to make sure it has no bugs and/or that it meets your expectations. At this point I would recommend it to a buyer with caution. This is a very sophisticated piece of equipment that, in my opinion, has a lot of things that could go wrong. Things that even the best handyman won't be able to fix. This day and age, appliances with electronics and all the bells and whistles fail quite regularly and require expensive circuit boards and electronics to repair them. Not to mention the cost for the repair person to do it if you are unable. I recommend purchasing the extended warranty. If not, run this thing every which way to Sunday before the 30-day return expires and then hope nothing fails, especially on a weekend, after the warranty has expired. More to come on this. Update. Eufy emailed me a return label and instructions to send back the base not the rob vac. I had saved the original box therefore, sending it back was not a problem. It took over a week to get a replacement base. I contacted Eufy per my concerns of this elapsed time were I was not able to continue testing the vacuum and its features within the 31 day timeframe for a full refund. They assured me they would extend this date by two weeks. I received the new base shortly after a week. When I returned the base I sent in the cord to the unit and left the vacuum bag installed. When I received the new base it was missing the cord and did not have a vacuum bag. I contacted Eufy and they assured me a cord and a pack of vacuum bags would be shipped. It’s been now almost one more week and I have yet to receive the shipment. For two weeks I haven’t been able to use the vacuum. Eufy did issue me a number to receive two wash pads for free. I had to go to a site through a link emailed to me and enter the code. Problem is, the code covered $10.00 of $12.00 cost do I had to pay $2.00. I contacted Eufy and they said they would reimburse me the $2.00 however, I would have to wait until I receive the pads and then I would need to contact them at such time. Now I’m waiting for the cord, vacuum bags and wash pads. Sorry this review has turned into a novel. I just want to put everything out there to help others to decide on a purchase. As for the vacuum and what I have experienced, while I was able to use it, I am very pleased with the results. Received the new base and everything has worked exceptionally well. Whenever I send the support or customer service an email or a question they always respond immediately with an answer. This unit I would recommend to anybody who has animals. I’ve not had a problem with dog hair tangling in the brush. If someone in the family has long hair that will get tangled in the brush. Great little mid price vacuum fantastic customer service.
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Reviewed in the United States on January 4, 2025 by Tom Stewart
Size: 01-X10 Pro Omni Black
This is my first robot vacuum and I absolutely love it! Review is after a current month of use. Object detection: 9/10 This does a fantastic job of detecting common objects that might cause problems. You get alerts on your phone and it takes a picture of the object it avoided so you can review what you had laying around your house. It did however pick up a small charging cable once, I think it just had one of those once in a thousand chances to approach the cable on the ground at a perpendicular angle while it was laid out straight on the ground so the camera had a hard time recognizing it. Grey cable over grey rug you know. But I chalk it up to a fluke as its detected the cable on the ground when its more bunched up rather than laid flat out. When it did vacuum up the cable the vacuums tangle detection went off right away and the vacuum stopped in its tracks to prevent any sort of damage Vacuuming: 9/10 I love it but i will be hard pressed to give it a 10/10 on anything. Vacuuming works amazing for my modest apartment. I have no kids and no pets so it never has too much to pick up after it. The app allows you to set multiple type of modes from light vacuuming to more thorough deep clean. The vacuum itself it able to transition from my area rugs rather well, the only thing it seems to have issue with is lighter rugs but its more of a problem of those rugs then the vacuum. I can't expect the vacuum to be smart enough to avoid the curled up ends of my hallway runner and not fold it over itself. My bathroom rugs are another story however. I have concrete floors and my mats slide around easily and because of this the vacuum can't properly drive on top of them, ends up just trying to push them around. The auto-emptying feature can be a bit loud as well as the vacuum itself, I tend to let it run while i'm at work however so that has never been an issue for me. So nice coming home to a clean house every day! Mopping: 8/10 Disclaimer I've only used the mopping feature a couple times. I haven't used it on anything extensive, ive had a few minor spills that it appears to mop up well. Mostly i've just been treating this as a light mopping to clean up day to day dirt that accumulates during the week, I choose to run the mop once a week for my kitchen. The main reason i knocked it down to 8 is when i've applied a deep clean and watched it I believe the mop might have a tendency to dry out and not enough water gets applied. It could also be some settings I need to better apply. I will say I had some sticky spots on my floor and it cleaned it up properly so i'm 100% happy with it for my needs. The full self drying and cleaning feature of the mop pads it wonderful as well! I would recommend emptying the dirty water tank day of cleaning or else I would imagine it would start to smell having dirty water just sitting in that container. Also emptying it out quickly means it only needs a quick rinse with clean water to keep any sort of smell from building up and sticking inside from the dirty water. Which for me is a concern since the docking station sits behind the couch for me. AI Features: - Object detection 9/10: as i went over above earlier - Room Detection 10/10: Robot did a fantastic job mapping out different rooms in my house. Makes it so easy to explicitly tell it to clean certain rooms. For example due to my bathroom rugs I have it ignore vacuuming the bathroom on its daily task. Then on the weekend I can pull out my mats and send the bot to go clean just the bathroom, or I can set a weekly task for just mopping up the kitchen and main entryway - All in one cleaning 10/10: You can set the robot to figure out when it should vacuum and mop. I have concrete floors with area rugs, the robot will map out and properly detect your carpet and will intelligently figure out it shouldn't mop your carpet and only mop the hardwood/concrete sections. In the map the app builds of your floor plan you can actually see it map out any carpet you have over hardwood floors. All in all I would say the AI does better than advertised. A good example is on setup, they'll recommend you place the docking station somewhere with a good foot around both sides to make sure the robot can get back to the docking station and i've placed my docking station in a corner against a wall due to limited room. I can definitely see it have difficulty in navigating back to the docking station because it wants to make sure it doesnt scratch up the wall, but it always finds its way back with time. Ive tested placing it per recommendations and it has no issue navigating back to docking station immediately. but if you dont have a large place to put it, don't worry about having too much room on either side, just make sure you have a nice straight unobstructed path in front of it and it will be fine. I was honestly feeling I was having trouble justifying the price of this just to keep my house clean, but honestly coming home to a freshly clean house everyday is a mental health game changer. Especially when you don't have to put in any physical effort to keep it moderately clean. I come home and see the clean lines on my carpet from my vacuum running earlier, any small spills making breakfast are cleaned up before I get home. Another major bonus, since you can start cleanup tasks remotely. If you're out on a date and feel like you might bring your partner back home, or your out with any company and you know they'll be coming back to your place later to relax you can start a quick vacuum task to do a small bit of tidying up before anyone arrives telling it specifically to clean only the rooms where your guests might be relaxing! Edit: I would just like to give a few month update on this product since I know like myself hearing about how well these vacuums last after a few months is key. Vacuum is still a 10/10 for me. I come home to a clean home everyday after work, and it's fantastic to use for my kitchen after I just finished cooking, letting it mop up any liquids that fell and vacuum up the little bits of food. My house always feels spotless and clean and it's amazing.
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Reviewed in the United States on August 15, 2024 by Alan
Size: eufy 30
I had to write a review, since my purchase was based on copious amounts of reading other customers' reviews. I have always had a healthy distrust of robot vacuum cleaners ("how can they possibly be effective and time saving... they sound too good to be true"). But, when my friends started raving about their various robot vacuums, I decided to do some research and give one a try. I didn't want to spend too much, so I waited until the one I wanted went on sale before pulling the trigger. The one I wanted was the eufy 30. Here's why: the eufy 30 and 30c currently have the most power for effective carpet cleaning, they are noted for their quiet operation, they have the best ratings, the price is affordable, and the reviews have raved about the company's awesome customer service. I have hardwood floors, tile in the laundry room and two bathrooms, two thick shag area rugs, several standard area rugs, and wall-to-wall carpeting in the bedrooms. My house has multiple levels. These are the factors in my lateness to the robot vacuum party. I have had the eufy 30 for one week now. I LOVE it. It feels like we have a dust-and-hair-eating pet. One tip: don't get rid of your current vacuum cleaner. You will need it to clean the filters on the eufy. You will also need it to clean stairs, very thick pile carpet, spaces too narrow for eufy to fit, and your typical ceiling cobwebs. But it is so much easier to empty my old Shark's dust bin now that it isn't clogged with dust and hair! You're supposed to clean eufy's dust bin after every cleaning, and that is very easy to do. Usually, the dust has matted to the filter like a dryer's screen, so it peels off easily without dust getting all over myself. My living space occupies three levels of my home. I have eufy's home base set up on the first level. Eufy is able to find its way home when it's running there, even though I don't have three feet on either side of the base (it's more like one foot on one side). I carry eufy up to the second and third levels when I want those levels cleaned. The drop sensors have worked like a charm, preventing falls down the open stairs. Here's the caveat for the eufy 30: once I set it loose on a house level other than its home base level, and it vacuums all it can on its battery strength, it will continue rolling in a "powered down" mode until I come and turn it off and carry it downstairs to its home. Sometimes, that can mean it continues wearing out its side brushes as it moves dust around without sucking it up until I realize it's gotten quieter. I wish it would return to the place I set it down when its battery is running low. It claims to run until the battery dies or the room is clean, but mine has not stopped when the room is clean. It will continue to run until the battery dies or until I send it home myself. Eufy is able to make the transition onto my two thick shag rugs, but not consistently. Probably 80% of the time, it just bumps into the rug's edge and heads off in another direction. The Boost IQ works great to clean the rugs once eufy gets on them; it's just not consistently getting up and over that thick edge. I have no problem hauling out my old vacuum once a week just to make sure those two area rugs get hit (I have to use the Shark to vacuum the stairs myself anyway). Eufy saves me so much time! The wall-to-wall carpeting is no problem for the little guy. My house is so much cleaner! Eufy runs under the couches and chairs, beds and armoires. He has only gotten stuck once-- getting under a low coffee table. I always Swiffer my kitchen after I vacuum, and the wet cloth has always shown dirt my Shark has left behind. Not this week! The Swiffer was white after running eufy through the kitchen. Well done eufy engineers!
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Reviewed in the United States on March 14, 2019 by Hallenbeck
Size: eufy 30
I plugged it in. The light blinked orange for a couple hours, indicating that shewas charging, the light turned blue, indicating she was charged. I pushed the button for her to start cleaning. She beeped. The light blinked orange, indicating that she was charging (for an hour or so), the light turned blue, indicating she was charged. I used the remote to get her to start cleaning. She beeped. The light blinked orange, indicating that she was charging (for an hour or so), the light turned blue, indicating she was charged. I was getting nowhere. Eufy did not run . . . due to operator error. Operator error occurred because my vision is so poor from cataracts that I could not see the on/off button in the instructions, nor on the bottom of the unit. I did manage to feel around this morning until I found the toggle. Happy days! Eufy worked like a dream . . . quiet enough not to be disturbing and purring loudly enough that I was aware of where she was when I was in or near the room where she was working. I vacuumed the house a couple of days ago with my regular vacuum and dragged a damp microfiber mop over the floor. Then, for the test, I set Eufy loose. I have a long-haired cat . . . and my hair is long as well, so I thought I should probably check the dust bin after about 20 minutes since she'd been working under my bed, where the cat hangs out. (The cat is not sure if Eufy is acceptable or not, but at least she isn't tearing to the other end of the house like she does with the big vacuum.) The bin was FULL. This is not an indictment of the bin. The unit is small and fits very well under most of my furniture. So does my cat, who sheds a lot. So do I (I shed a lot . . .but, I don't fit under the furniture.) The brush was matted with cat hair and with strands of my hair. I removed the brush, cleaned it, and replaced it. By the time Eufy ran her full cycle and docked herself (I could tell she was REALLY tired), I had emptied the bin three times . . . and I know she's holding another full load. Cleaning the brush and emptying the bin emptying are intuitive and easy, and the handy cleaning brush really helps defuzz the roller brush. I figure it's going to take a few times of running her before I get all the cat hair under control. Then, I'll have to figure out how frequently I need to run her for maintenance mode. I will say that one of the reasons I got this unit is because I am a gardener. Every time I come in the house, I bring in dirt from the garden. I have rugs by the doors to catch some of it, but it invariably gets tracked through the house on the tile floors and, even worse, the bamboo floors. Sand and finished hardwood don't mix . . . I might have my floors sanded down to get refinished, but I don't need them sanded every day. Anyway, by the time I got through the house to the shower and got myself cleaned up, I had a major vacuuming job to do . . . but I was already exhausted from working in the yard. I can see it now. Walk in from the garden and push Eufy's start button as I head to the shower. YAY! I expect both my yard and my house will improve out of this one. As for the complaints about Eufy "skipping rooms," I found an easy fix on that one . . . or maybe a couple of easy fixes.I know certain areas of my house need deeper or more thorough cleaning than others. Today , I picked up everything on the floor in my daughter's room (chairs, waste basket, etc.), then put Eufy on the floor in the room, turned her on, shut the door, and set the stove timer for 20 minutes. Figured she would do a pretty thorough job on a "cleared" 10 by 13 room in 20 minutes. She did . . . after she had done my living room, sitting room, kitchen, breakfast nook, office and some of the family room. She's charging now. I'm going to "clear" the office and give her a second chance at that . . . and the same with the family room, blocking that off as well. Anyway, other than closed doors, I was thinking about cutting the stopper strips in various lengths and just placing these strips on the floor in doorways or at room transitions temporarily to force Eufy to focus on particular rooms or areas. (The family room itself will probably take a full half hour and it is more likely that Eufy will do a thorough job if I can clear some of the floor items to an adjacent room and if she doesn't have the option of wandering off to do my bedroom. (I did find I had to tuck in the bedskirts to get her to go under the bed. Guess she was afraid of the dark.) The strips are NOT something I want to stick to my bamboo floors . . . and are unsightly on my white tile, but I would think they would probably still work even if they weren't stuck down. I do have one safety concern. When Eufy is off "cleaning," what happens if my cat happens to lie down on the nice, warm charger? Or if my grandson is crawling on the floor and rolls a metal truck over the contacts or sits on it? I don't want to short the unit out testing to see if it's "live." It needs to be plugged in for Eufy to find her way "home," and I'm using the time that Eufy is vacuuming to attend to other chores (I'm not sitting and watching the charger) so are those two shiny, silver, child-attractive contacts a shock risk? Anyone have any knowledge on this? I suggested to the Eufy Company that they make the easy start instructions available on its website so that older customers, whose eyesight is failing, might be able to increase the image size to something readable. The lines on the drawings are delicate, making the details very hard to see for old eyes. Many of us can still see SOME, but many of us need letters and pictures larger and bolder than what came with the unit. Perhaps, the company could even make a large print guide available upon phone request for those who do not use computers. The elderly market, OMG! Our adult children are busy with careers and raising children, so they need this kind of help. Older people? Our joints don't like hauling around big vacuum cleaners. We don't get down on our hands and knees as easily as we used to--or at least we don't get up as well. We don't have the energy we used to have. And, many retirees that I know are busier now than when they were working--caring for grandchildren, helping their even-more-elderly parents, starting a second career, or putting a lot of time into volunteer work. So, I'm a happy camper. I didn't have to pull out the heavy vacuum today and by the end of the day, I will have made a BIG impact on "defuzzing" the house. I've got this in mind for 3 people as a Christmas present. I just hope Eufy has a long and healthy life. Moving a little furniture to help her out . . . not a problem. Go for it, Eufy!
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Reviewed in the United States on December 1, 2018 by Lucy
Size: eufy 30
The Eufy Robovac 30 is a wonderful little vacuum! It has far surpassed my expectations. After replacing carpet with dark hardwood floors in most of our 2400 sq. ft. home, I was finding it difficult to keep the dust bunnies at bay. I didn’t know anything about robot vacuums so I went online to do some research. I considered a lot of different brands but what caught my eye about the Robovac 30 was a combination of the positive customer service comments, price, and boundary strips. We have a combination of hardwood, low-medium shag carpet, vinyl, and tile. I was pleased to see that the Eufy Robovac 30 was reported to be effective on all of these surfaces and I have not been disappointed in the Robovac 30’s performance in my home. I was so happy about the effectiveness of my Robovac 30 and the amount of time it saved me that I encouraged my daughter to try it in her home for a few days to see if she would like me to get her one for Christmas. My daughter and son-in-law live in a 2-story home and have 2 indoor cats. After using my Robovac 30 she was sold so I ordered them one for Christmas. The Robovac 30 works wonderfully in her home keeping it free of cat fur. They have a combination of light wood, tile, and carpet. It cleans everything except the stairs. Her Robovac 30 did fall down the stairs once but she said she now leaves on a light and it has never fallen again. She also only cleans when she is at home and does not schedule cleanings. She has had her Robovac 30 since Christmas 2018 and it is still performing well. After about 10.5 months, my Eufy Robovac 30 began turning itself on and cleaning at random, making a really loud grinding sound when cleaning rugs and maneuvering over transition pieces, and it seemed to get confused and clean in circles or keep going over the same area again and again. I cleaned my Robovac 30 thoroughly, replaced the side brushes and cleaning brush, and cleaned the sensors but it continued to be much less effective and noisy. After trying different things for about 3 weeks, I called Eufy customer service, and talked to a representative who was extremely polite and helpful. She asked me a few questions and had me try a couple of things. She then stated that it should not be acting that way and I was sent a replacement in a few days. She did ask me to write a review discussing my experience. I have waited several weeks before reviewing my replacement Robovac 30 since I wanted to see how the new machine works. Something I noticed with both Robovac 30s, they seem to clean better and transitions more easily through the house after 2-3 weeks of use. They both seemed to stay in one area and not move easily from once type of flooring to another at the beginning. After several weeks, I am very pleased with my replacement Robovac 30. Features and Comments: -Running time – On hardwood floors with different size area rugs, my Robovac 30 will clean for between 90 – 105 minutes when fully charged. Running time is less on carpeted areas. For reference, I section off my house into small areas since I like to clean each area thoroughly. It takes 2 full charges to clean my entire house. -Thoroughness of cleaning – I can’t believe how thoroughly this vacuum cleans. It is truly amazing. I used to vacuum my floors with a canister vacuum and then Swiffer with dry cloths before mopping. Now I just run the Robovac 30 while doing something else and then mop. Amazing! I also love that it will clean under most of my furniture, especially under the beds. -Finding its way back to the docking station – I only use my vacuum when I am at home due to the fact that I still have some area rugs with fringe and long drapes that puddle on the floor in some areas. Also, my elderly mother lives with us and I am afraid that she might trip over the vacuum if I am not there to supervise. Therefore, I use the boundary strips to block off certain areas so that I know where the vacuum is at all times. If the Robovac 30 is able to get to the docking station when its battery starts running low, it does an amazing job of docking; however, I typically just pick it up and return it once I hear it slowing down. -Remote and scheduling cleanings– I don’t often use the remote and never schedule it to clean for the reasons mentioned above. The few times I have used the remote, I have been mostly pleased. It works wonderfully for spot and edge cleaning. I will occasionally use the manual cleaning to direct the Robovac 30 to a certain area but for me it is faster to pick it up and move it rather than using the remote. I have never scheduled a cleaning so I can’t comment on that feature. -Boundary strips – I love the boundary strips since we have a very open floor plan and they easily allow me to block off certain areas and confine the Robovac 30. Due to convenience, my floor plan, different floor textures, some rooms getting more use than others, and my mother’s safety, I section off my house into segments of about 300 sq. ft. to clean at a time. This way I can target the rooms that get used the most and are therefore need extra cleaning, keep the Robovac 30 out of rooms that have clutter or things that need to be removed, and know where it is at all times. I also feel that the rooms are more thoroughly cleaned. If not confined, the Robovac 30 will randomly move throughout the house and some areas may not get cleaned before the battery dies. I have cut and taped sections of the boundary strips to yard sticks and use these to block off areas. The Robovac 30 won’t run over the magnetic strips but it can push the yard stick across the floor, so it is necessary to either place the yard stick in a doorway so that the door frame prevents the yard stick from being pushed through the door or place something heavy either on or behind the yard stick so it can’t be moved. It is then easy to store the yard sticks standing up in a closet and have them ready to lay down each time they are needed. -Babysitting – Since I remove items that the Robovac 30 can get tangled in, I rarely have to rescue it. -Cleaning the Robovac 30/maintenance – Cleaning is easy but it is necessary to do so on the recommended schedule. After cleaning each area that I have sectioned off in my house, I empty the dust bin. This may not be necessary but cleaning effectiveness will be decreased if the bin is allowed to get too full and it is amazing how fast it can fill up. I don’t consider this a flaw in the Robovac 30, but a fact applying to all robot vacuums. I did originally have difficulty removing the roller ball to clean it. To easily remove the roller ball, use a small pair of needle-nosed pliers. Gently squeeze the pliers on the sides of the roller and pull straight up. This does not take a lot of force and works well. -Customer service – Excellent! I was shocked that I received such courteous customer service and a new vacuum when my original Robovac 30’s warranty was due to expire in less than a month. The replacement vacuum came with a 90 day warranty instead of a full year, but that is understandable. -Replacement parts – All replacement parts (side brushes, filters, etc.) are easily purchased from Amazon. Overall, I am very pleased with my Eufy Robovac 30 and would purchase again!
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Reviewed in the United States on December 10, 2019 by Back to Nature
Size: 01-X10 Pro Omni Black
ONE YEAR IN REVIEW I have mixed thoughts because I really like it, the app is great, it cleans great. I’ve stayed on-top of all the maintenance the app has asked me to do and found replacement parts here and there as needed. I have it run everyday and it does a great job, works about as good as I could have imagined in terms of cleaning. Unfortunately exactly one year after purchasing it, 6 days after the one year warranty expired, I started having issues. For about a week I got the same error of “roller brush stuck”. I cleaned the brush, paid for replacement parts, followed every trouble shooting suggestion in the app, same error. Contacted support and did everything they told me to do in terms of trouble shooting. On Reddit I learned this is a common problem and probably from a motor issue. Worked with support for a few weeks and eventually they offered to repair it for me, even though it was a few days over the warranty. Super stoked with that. But had the weirdest interaction with the support people, felt like I was dealing with some like 3rd party questionable service, just not the interactions I expected for such a “high end” expensive product. Contacted them through the app, got an email response and they sent me a shipping label. I packed it up very well, wrapped it up, and sent it off for repair. Like two weeks later get it back on my doorstep, in the same box I sent it in, but all squished. Vacuum just set ontop of the same bubble wrap I sent it in, but like not wrapped or protected . Device was clearly beat up, everything in the box was wet and there were random parts scattered throughout the box and a panel missing from the top of the vacuum that wasn’t even in the box. Also just realized MULTIPLE parts are missing. I’m not only missing a random panel, but also a brush guard, filter and dust bin, all pieces that I sent in. I literally feel like I got scammed. So confused and disappointed. For like a $900 vacuum and only one year out, I’m disappointed to have had such a major issue so quickly and to have such an unprofessional experience with the service group. I’ve never seen something packed so poorly and was shocked, like actually dumbfounded to have found that parts are missing and like such an obvious one too, literally the panel on-top, I noticed it before the box was even open all the way. I couldn’t tell you if it worked or not because with exposed wiring and chips from the missing panel plus all the other missing parts, it literally cannot be used, it’s useless. No idea what to do now besides pray they sent me parts or just replace the thing. UPDATE: 40 something emails later I finally begged someone to send me a new device. Their original suggestion was for me to buy all the replacement parts they took and they would refund me 15% back, ridiculous in my opinion, but I literally cannot buy the most important part, the top panel that was stolen, it’s not something they sell. The “new” device they finally sent me was all scratched up with dirt, gravel, kitty litter and cat food scattered throughout the packaging. The vacuum was literally covered in the gravel and all scratched up. Clearly a returned device that was sent back dirty and no one cleaned it up before sending it to me. I thought it was all cleanable but the scratches were deep and one is right over the camera. I asked if I could exchange it and was literally told I should be grateful they sent me anything and they wouldn’t help me anymore… The customer service is so bad it’s just not worth it, get something else, save yourselves the struggle. Because of all this, I wouldn’t recommend this product. For the price, I’d expect it to last more than a year without a major repair issue needed (replacing the motor) and I’d expect better customer service and a better warranty. Stay away, it’s too expensive and too risky :(
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Reviewed in the United States on July 28, 2025 by Jen
Size: 01-X10 Pro Omni Black
**★★★★★ After 2½ Years, I Still Absolutely Love My eufy X10 Pro Omni!** I have an advantage writing this review that I didn't have when I first purchased my eufy X10 Pro Omni: I have now lived with this machine for approximately two and a half years. I purchased mine in March 2024 and paid a little over $900 for it. At that price, I certainly hoped I was buying something that would prove genuinely useful rather than an expensive gadget whose novelty would eventually wear off. Well, the novelty may have worn off—but my appreciation for it certainly hasn't. After all this time, **I still absolutely love it.** The best way I can describe the X10 Pro Omni is that it doesn't merely automate vacuuming. It takes over a surprisingly large portion of routine floor care. It vacuums, it mops, it navigates around the house intelligently, it recognizes and avoids obstacles, and when it finishes, it returns to its Omni Station and takes care of much of its own maintenance. That last part is what really separates this machine from the robotic vacuums I had experienced before. The Omni Station empties the robot's dustbin, washes its mop pads, replenishes the water it uses for mopping and then dries those pads with heated air. I still have to maintain the system, of course—there is no such thing as a completely maintenance-free vacuum cleaner—but the amount of everyday intervention required from me is dramatically reduced. And after living with it for years, that convenience matters far more to me than any individual specification. The vacuuming performance has been excellent. The X10 Pro Omni has 8,000 Pa of suction, and it does a terrific job handling the ordinary dust, crumbs, hair and debris that accumulate in a real home. It isn't just moving dirt around or making the floors *look* cleaner from a distance. When I see what it has collected, I know perfectly well where all that dirt would have remained if the robot hadn't gone looking for it! But I think the mopping system may impress me even more. Rather than simply dragging a damp cloth behind itself, the X10 Pro Omni uses two rotating mop pads that actually scrub the floor. They rotate at 180 RPM while applying downward pressure, and the difference between that and the passive mop pads used on some robotic cleaners is significant. It feels much more like actual mopping. I also have to give eufy tremendous credit for the way the robot handles carpets. When it detects carpet, the mop pads can automatically lift so that it can transition between hard flooring and carpet without simply dragging wet pads everywhere. That may sound like an obvious feature, but it makes an enormous difference in a home with mixed flooring. Then there is the navigation. After all this time, I still sometimes catch myself watching this little machine work. It maps the house, follows surprisingly logical routes and uses its AI.See system to recognize and navigate around obstacles. It's fascinating to watch because it doesn't behave like the early robot vacuums that seemed to spend half their lives randomly bouncing into furniture until they accidentally cleaned the room. The app is another feature I've grown to appreciate. Being able to customize maps and cleaning routines means I don't necessarily have to clean the entire house every time. I can tailor what the robot does to what actually needs attention. Most importantly, however, the X10 Pro Omni has made maintaining my home easier. I have limited mobility, so vacuuming and mopping an entire house manually can represent a considerable amount of physical work for me. With the X10 Pro Omni, I can have my floors routinely vacuumed and mopped without having to physically push a vacuum cleaner around the house or stand behind a mop. For me, that isn't merely convenient. **It gives me another measure of independence.** And perhaps the greatest compliment I can give this product is that after approximately two and a half years, it hasn't become one of those expensive pieces of technology that I once thought was wonderful but eventually stopped using. Quite the opposite. It became part of the household. I paid a little over $900 for mine when I purchased it in 2024, and today I see it selling for considerably less than I originally paid. Do I regret buying early and paying more? **Not for a second.** I've already had years of use and convenience from it. If mine disappeared tomorrow, I wouldn't be wondering whether I really needed another robotic vacuum. I'd be wondering how quickly I could replace it. There are newer robotic cleaners available now, and technology will always continue moving forward. But I can only review the machine I actually bought and have actually lived with—and after roughly two and a half years with the eufy X10 Pro Omni, I can say something that I think means much more than an enthusiastic first impression: **I would buy it again.** Five very enthusiastic stars from a long-term owner. This is one of those rare smart-home purchases that didn't just impress me when it was new—it earned its place in my home.
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Reviewed in the United States on September 30, 2026 by Mister Mike
Size: 15C
I was ready to have a robot clean my house once again. Many years ago I had a 1 or 2 gen of roomba. With so many robot vacuums available I was ready to try this newer technology. I did overall enjoy the roomba and used it till one of the treads on the wheels was chewed by my cat. Those original roombas were glorified sweepers without suction and had zero intelligence mapping/cleaning a room. No wifi/apps/scheduling back then and certainly couldn't return to base. First impressions: Set-up was very easy. Connecting to wifi in the app with enabling the skill on Alexa were a breeze. Cleaning pattern is random but my floors looked clean after completing full cycles. Picked up a satisfying amount of hair and dust. I don't like having to create my own barriers to prevent it from entering areas. 15c model does not come with boundary strips. Day 1: Right out of the box we had a quick set up and attempted our first cleaning. Set up was very easy with the app and quickstart guide. I put RoboVac to work and it did an okay but not exceptional cleaning. I limited it to our tv/family room and kitchen that gets the most dirty for our test runs. In this area it is entirely hardwood floors with 1 low pile rug and two cushion kitchen mats. Next I charged RoboVac up put it to work again and this cleaning was much better but found a it constantly in one corner of my kitchen. I played around a bit telling RoboVac to start, pause etc after enabling the RoboVac skill on Alexa which was very fun but more of a novelty for me. After the partial and full cleanings my floors looked really nice. The dirt cup was easy to empty and was about full from my floors that really needed a vac. I set up my schedule to clean nightly while we slept. Day 2: First night of scheduling RoboVac. I woke up to RoboVac being trapped under a corner of my couch where it discovered a cord and flat laundry basket I didn't know was under there. I charged Robo up and then set it to work in my Living room/formal dining area only since it didn't finish the job. With our fake Christmas tree and some fake snow decor the floors were dirtier than normal for these seldom used rooms. Those fake pine needles are super hard to get every last one! The pattern of cleaning is random but after some time the floors were looking good and I didn't notice any remaining particles on the floor. It navigated well around my chairs, coffee tables and under my couches although totally random which way it went. Day 3: RoboVac had a great night cleaning! Made it back to base unassisted and I woke up to fresh floors. I have been putting up my stools and chairs so it can clean under them overnight especially since that is where we have the most crumbs. I also keep our two dogs blocked off in an area with a gate overnight. This way Robo can clean and there is no doggy mess risk as well as keeping them happy and safe. I have a Pomeranian and shih tzu that are curious but mostly scared. It made it's way under another couch last night and found a treasure trove of dirt. Some dirt around our door was picked up successfully. Week 2: Overall I am super happy with this purchase. Being able to schedule a nightly vac and wakeup to clean floors has been completely worth it for the price. Almost every day RoboVac has made it back to base. I do make some adjustments like picking up my stools/chairs and setting them on the counter/table before bed. I really want those fallen crumbs where eating is happening to be picked up. I do make sure the area is clear from potential hazzards as well. I put my power strip in a basket to keep the cords tidy and it also looks better anyhow. I limit RoboVac to only in my kitchen with adjoining dining room and family/tv room. This is the only area that gets dirty daily and also where my doggos hang out. Since my model (15c) does not support boundary strips I have been using hand weights in one open door way to block. In my other open doorway I have a pet gate which also keeps the doggos safe for the nightly clean. I've been emptying the dust cup every few days or so which has been quite satisfying. My rug in my TV/Family room is just enough to prevent it from going under my couches in most places. The couple of times it did not make it to base was because it got under the couch but then trying to exit it gets stuck partway when it hits the rug on the way out (included picture). It has been the same place twice so I put a hand weight around there to stop it going under and getting stuck which so far has been successful. I'm going to continue thinking of ways to "robo proof" my area so it continues to be a set and forget. So far hand weights have been super helpful which I just happened to have on hand. For a strip of area a rolled yoga mat also works (so long as it's pushed up against something so it doesn't unroll). I would have bought the model with boundary strips rather than dot bundle doing it over again since it would have been helpful. Even though the cleaning is random on this model I have been very pleased with the cleaning. My rug looks fresh daily and it seems to keep my kitchen floor & dining area free from crumbs. After 1 year update: We have had this guy 1 year! I would not go back to life without it. There are times it finds a cord or sock and gets stuck but as we "roboproofed" our room nearly all the time it would make it back to base. I liked coming down to the fresh floors every morning. Just recently it started giving an error code that the brush isn't spinning. I cleaned it thoroughly and still it is beeping and giving the error code. The brush is spinning and it is still cleaning nightly so not sure what else to do. I suppose I will let it run until it gives out. Maybe that is what separates the cheaper ones from more expensive...not sure.
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Reviewed in the United States on December 26, 2018 by The dogs are spoiled