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Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill

Weber Spirit E330 Lp Black Grill

Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
Weber Spirit E330 Lp Black Grill
$857.99
$691.90 Why this price?
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Features

  • Equipped with upgraded features and the perfect size for hosting a BBQ or everyday family grilling
  • Sear station creates an intense heat zone to quickly add sear marks on meat; Built-in lid thermometer
  • Keep food warm or toast buns on the built-in warming rack and simmer BBQ sauce or sauté veggies on the side burner
  • Porcelain-enameled, cast-iron cooking grates retain even heat for the best tasting food. Dimensions - Lid Open (inches) : 63 H x 52 W x 32 D inches, Dimensions - Lid Closed (inches) 45.5 H x 52 W x 24 D inches
  • Built to last with heavy duty, porcelain-enameled lid and cookbox that won’t rust or peal over time

Description

Serve an exquisite steak grilled to perfection with nothing other than your ingredients and the Spirit E-330 gas grill. Its sear station creates an intense heat zone that’ll add amazing sear marks to your meat adding flavor, and bragging rights, every time the flame is lit. Additional upgraded features include a side burner for simmering BBQ sauce and warming rack to keep food warm or toast buns. Porcelain-enameled, cast-iron cooking grates retain even heat, are easy to clean, and are built to last. The E-330 is the perfect grill to take your love of backyard cuisine to a new level.


Product Dimensions 32.28 x 25.59 x 24.17 inches


Item Weight 116 pounds


Manufacturer Weber


ASIN B016M5A2SQ


UNSPSC Code 56101600


Domestic Shipping Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.


International Shipping This item is not eligible for international shipping. Learn More


Item model number 46810001


Customer Reviews 4.5 out of 5 stars 265 ratings 4.5 out of 5 stars


Best Sellers Rank #14,079 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #37 in Propane Grills


Is Discontinued By Manufacturer No


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • Equipped with upgraded features and the perfect size for hosting a BBQ or everyday family grilling
  • Sear station creates an intense heat zone to quickly add sear marks on meat; Built-in lid thermometer
  • Keep food warm or toast buns on the built-in warming rack and simmer BBQ sauce or sauté veggies on the side burner
  • Porcelain-enameled, cast-iron cooking grates retain even heat for the best tasting food. Dimensions - Lid Open (inches) : 63 H x 52 W x 32 D inches, Dimensions - Lid Closed (inches) 45.5 H x 52 W x 24 D inches
  • Built to last with heavy duty, porcelain-enameled lid and cookbox that won’t rust or peal over time

Description

Serve an exquisite steak grilled to perfection with nothing other than your ingredients and the Spirit E-330 gas grill. Its sear station creates an intense heat zone that’ll add amazing sear marks to your meat adding flavor, and bragging rights, every time the flame is lit. Additional upgraded features include a side burner for simmering BBQ sauce and warming rack to keep food warm or toast buns. Porcelain-enameled, cast-iron cooking grates retain even heat, are easy to clean, and are built to last. The E-330 is the perfect grill to take your love of backyard cuisine to a new level.


Product Dimensions 32.28 x 25.59 x 24.17 inches


Item Weight 116 pounds


Manufacturer Weber


ASIN B016M5A2SQ


UNSPSC Code 56101600


Domestic Shipping Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.


International Shipping This item is not eligible for international shipping. Learn More


Item model number 46810001


Customer Reviews 4.5 out of 5 stars 265 ratings 4.5 out of 5 stars


Best Sellers Rank #14,079 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #37 in Propane Grills


Is Discontinued By Manufacturer No


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • Equipped with upgraded features and the perfect size for hosting a BBQ or everyday family grilling
  • Sear station creates an intense heat zone to quickly add sear marks on meat; Built-in lid thermometer
  • Keep food warm or toast buns on the built-in warming rack and simmer BBQ sauce or sauté veggies on the side burner
  • Porcelain-enameled, cast-iron cooking grates retain even heat for the best tasting food. Dimensions - Lid Open (inches) : 63 H x 52 W x 32 D inches, Dimensions - Lid Closed (inches) 45.5 H x 52 W x 24 D inches
  • Built to last with heavy duty, porcelain-enameled lid and cookbox that won’t rust or peal over time

Description

Serve an exquisite steak grilled to perfection with nothing other than your ingredients and the Spirit E-330 gas grill. Its sear station creates an intense heat zone that’ll add amazing sear marks to your meat adding flavor, and bragging rights, every time the flame is lit. Additional upgraded features include a side burner for simmering BBQ sauce and warming rack to keep food warm or toast buns. Porcelain-enameled, cast-iron cooking grates retain even heat, are easy to clean, and are built to last. The E-330 is the perfect grill to take your love of backyard cuisine to a new level.


Product Dimensions 32.28 x 25.59 x 24.17 inches


Item Weight 116 pounds


Manufacturer Weber


ASIN B016M5A2SQ


UNSPSC Code 56101600


Domestic Shipping Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.


International Shipping This item is not eligible for international shipping. Learn More


Item model number 46810001


Customer Reviews 4.5 out of 5 stars 265 ratings 4.5 out of 5 stars


Best Sellers Rank #14,079 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #37 in Propane Grills


Is Discontinued By Manufacturer No


abunda_amazon_reviews Fantastic grill for the money and very high quality. Well worth the extra cost over some of the cheaper brands out there. Here are some of my observations: 1. Box is VERY heavy so make sure you take that into account. The delivery driver was kind enough to put it in my garage for me as I did not have a handtruck to move it, but yours may not so keep that in mind. 2. Setup took approx. 2 hours taking my time and being extremely careful. A good screwdriver and a couple of box end wrenches were all that was needed tool wise. Definitely helps to have a helper during the process as well as a large area to lay out all the pieces. During the setup you can definitely tell that the grill is MUCH higher quality than other brands out there. I've had 3 Charbroils (last one completely rusted out on the inside after 4 years) and they are not even remotely as nice or well made as this Weber. I fully expect this thing to last as long as they say it will. 3. The sear burner is a very nice feature to have. Made some strip steaks my second time using the grill and they got a fantastic sear/crust on the outside. Just make sure you take the extra heat into account when cooking. 1-2 mins per side over the sear burner was plenty, finished them indirectly after that. 4. Size is perfect for cooking for 3-6 people easily without crowding the grill surface. The Genesis line is a bit larger surface area wise, but honestly dont see the need unless you are cooking for many more people regularly. 5. The fuel guage/tank hanger is cumbersome. Lifting a full propane tank into place and hooking the little hanger on the handle is a bit of a pain but doable. Just watch your fingers. 6. Cleanup is VERY well thought out on this grill. There are 2 removable grease trays/traps that work very well and Weber even included a tin liner pan for the bottom tray.;;Reviewed in the United States on April 14, 2016;;5.0 out of 5 stars;;Well worth the money;;762x51;;;Everything you've heard about Weber's are true. Heats up faster than any grill ive ever had. Quality construction. Igniters work like a dream. Yes its expensive, yes its worth it.;;Reviewed in the United States on May 20, 2017;;5.0 out of 5 stars;;Igniters work like a dream;;J. Youkhanna;;;We have been buying less expensive grills for years and replaced them every 2-3 years. The difference in Weber quality is so obvious when you actually use it. Not only is it much sturdier but it also performs so much better. It gets up to grilling temperature very quickly and the max temp is so much higher. the searing feature works very well and we are very pleased that we spent the extra $100 for the side burner. One comment on delivery and assembly. The grill is delivered in a large cardboard box that weighs over 100 lbs. Make sure you have the delivery person place it in an area where you will have some room to unpack and get organized. None of the pieces weigh more than about 25 lbs. I am pretty handy and for me, the assembly was pretty easy. I tend to take my time and I spent about 4 hours putting it together. The parts are well marked and the directions are clear BUT it is all pictures, no words. If you struggle with assembling something like a bicycle, you may find this frustrating.;;Reviewed in the United States on September 4, 2017;;5.0 out of 5 stars;;Very pleased;;MPMNPA;;;This is a great gas grill ! During assembly, you will notice the fit and finish of all the parts is superb. Well engineered ! All the screw holes line up perfectly. No bending or twisting to ''make her fit'' There are color matched nylon washers for the screws, so the heads won't scratch when tightened. The base is powder coated.. this type of paint is the most durable. Grilling season is 12 months long, here in northern Wisconsin. The LP tank mounts to a scale, to weigh the remaining fuel.... The battery operated ignition snaps out a very robust spark. This grill has a very rapid heat up time. The sear station will make a steak look like it was photoshopped for a magazine ad ! My new grill came via UPS and the outer box was rather beat up. When it was unboxed, all the parts were in fine condition. The amount and design of the packaging was so very well thought out. The only way that this product could be better, would be to have it made in the USA.;;Reviewed in the United States on March 2, 2018;;5.0 out of 5 stars;;Beautiful Steak !!;;JOHN;;;This grill was recommended by a friend that loves the sear station (which apparently doesn't exist on newer models), and is a discontinued product by Weber so I was happy to find it available on Amazon. I knew it weighed 131 pounds, so I was ready for the delivery with a moving dolly in hand. Unfortunately (through no fault of Amazon), FedEx delivered it to the wrong address (misread the label, which was printed correctly). After received notification that it had been "delivered to my front door" I was surprised that it nowhere to be found. Porch pirates abound around here, but slipping off with 131 pounds under their arms might be difficult. I was just about to phone FedEx when the doorbell rang and a stranger (who turned out to be a neighbor the next block over) said he had received a grill that he thought belonged to me! Mystery solved; he said it was big and I might need some help moving it. Luckily, I had my handy dolly and rolled it down to his house and he helped me load it and I finally got it back to my house. Next disappointment, when I opened it, despite it being the most efficiently packed device I had ever seen stuffed into such a puzzle of cardboard and plastic, I found that the lid hinge was BROKEN clean through the cast aluminum. I thought Weber was well regarded for their quality? Even though I was disappointed, all I needed was a new lid (with intact hinge) so I know this was a simple fix and should be covered under warranty. I called Weber customer support, who was very nice, but they said I had to go through the retailer to get it fixed. Huh? I called Amazon and of course they said that they couldn't provide replacement parts, so I had two options: 1) return it and they would send a replacement, or 2) they could issue me a discount so I could use the discount money to fix it myself. I explained that I couldn't return it because there were a million pieces out of the box and the box was destroyed (see pic)! And I didn't want to fix it myself; I wanted a new grill! In frustration I called Weber back and explained that Amazon couldn't help and since the grill was new and covered by warranty, they should just make it right. This time, they agreed that I did all I could and authorized a new lid shipped ASAP! It arrived quickly (this time to the correct address!) and the grill works perfectly and, as my friend said, the sear station is awesome! Frustrating experience but all's well that ends well!;;Reviewed in the United States on March 15, 2018;;4.0 out of 5 stars;;Grill Is Awesome but Buying Heavy Items on Amazon Can Be a PITA!;;Antoine Raybones

Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


5.0 out of 5 stars
By 762x51 - Reviewed in the United States on April 14, 2016
Well worth the money
Fantastic grill for the money and very high quality. Well worth the extra cost over some of the cheaper brands out there. Here are some of my observations: 1. Box is VERY heavy so make sure you take that into account. The delivery driver was kind enough to put it in my garage for me as I did not have a handtruck to move it, but yours may not so keep that in mind. 2. Setup took approx. 2 hours taking my time and being extremely careful. A good screwdriver and a couple of box end wrenches were all that was needed tool wise. Definitely helps to have a helper during the process as well as a large area to lay out all the pieces. During the setup you can definitely tell that the grill is MUCH higher quality than other brands out there. I've had 3 Charbroils (last one completely rusted out on the inside after 4 years) and they are not even remotely as nice or well made as this Weber. I fully expect this thing to last as long as they say it will. 3. The sear burner is a very nice feature to have. Made some strip steaks my second time using the grill and they got a fantastic sear/crust on the outside. Just make sure you take the extra heat into account when cooking. 1-2 mins per side over the sear burner was plenty, finished them indirectly after that. 4. Size is perfect for cooking for 3-6 people easily without crowding the grill surface. The Genesis line is a bit larger surface area wise, but honestly dont see the need unless you are cooking for many more people regularly. 5. The fuel guage/tank hanger is cumbersome. Lifting a full propane tank into place and hooking the little hanger on the handle is a bit of a pain but doable. Just watch your fingers. 6. Cleanup is VERY well thought out on this grill. There are 2 removable grease trays/traps that work very well and Weber even included a tin liner pan for the bottom tray.

5.0 out of 5 stars
By J. Youkhanna - Reviewed in the United States on May 20, 2017
Igniters work like a dream
Everything you've heard about Weber's are true. Heats up faster than any grill ive ever had. Quality construction. Igniters work like a dream. Yes its expensive, yes its worth it.

5.0 out of 5 stars
By MPMNPA - Reviewed in the United States on September 4, 2017
Very pleased
We have been buying less expensive grills for years and replaced them every 2-3 years. The difference in Weber quality is so obvious when you actually use it. Not only is it much sturdier but it also performs so much better. It gets up to grilling temperature very quickly and the max temp is so much higher. the searing feature works very well and we are very pleased that we spent the extra $100 for the side burner. One comment on delivery and assembly. The grill is delivered in a large cardboard box that weighs over 100 lbs. Make sure you have the delivery person place it in an area where you will have some room to unpack and get organized. None of the pieces weigh more than about 25 lbs. I am pretty handy and for me, the assembly was pretty easy. I tend to take my time and I spent about 4 hours putting it together. The parts are well marked and the directions are clear BUT it is all pictures, no words. If you struggle with assembling something like a bicycle, you may find this frustrating.

5.0 out of 5 stars
By JOHN - Reviewed in the United States on March 2, 2018
Beautiful Steak !!
This is a great gas grill ! During assembly, you will notice the fit and finish of all the parts is superb. Well engineered ! All the screw holes line up perfectly. No bending or twisting to ''make her fit'' There are color matched nylon washers for the screws, so the heads won't scratch when tightened. The base is powder coated.. this type of paint is the most durable. Grilling season is 12 months long, here in northern Wisconsin. The LP tank mounts to a scale, to weigh the remaining fuel.... The battery operated ignition snaps out a very robust spark. This grill has a very rapid heat up time. The sear station will make a steak look like it was photoshopped for a magazine ad ! My new grill came via UPS and the outer box was rather beat up. When it was unboxed, all the parts were in fine condition. The amount and design of the packaging was so very well thought out. The only way that this product could be better, would be to have it made in the USA.

4.0 out of 5 stars
By Antoine Raybones - Reviewed in the United States on March 15, 2018
Grill Is Awesome but Buying Heavy Items on Amazon Can Be a PITA!
This grill was recommended by a friend that loves the sear station (which apparently doesn't exist on newer models), and is a discontinued product by Weber so I was happy to find it available on Amazon. I knew it weighed 131 pounds, so I was ready for the delivery with a moving dolly in hand. Unfortunately (through no fault of Amazon), FedEx delivered it to the wrong address (misread the label, which was printed correctly). After received notification that it had been "delivered to my front door" I was surprised that it nowhere to be found. Porch pirates abound around here, but slipping off with 131 pounds under their arms might be difficult. I was just about to phone FedEx when the doorbell rang and a stranger (who turned out to be a neighbor the next block over) said he had received a grill that he thought belonged to me! Mystery solved; he said it was big and I might need some help moving it. Luckily, I had my handy dolly and rolled it down to his house and he helped me load it and I finally got it back to my house. Next disappointment, when I opened it, despite it being the most efficiently packed device I had ever seen stuffed into such a puzzle of cardboard and plastic, I found that the lid hinge was BROKEN clean through the cast aluminum. I thought Weber was well regarded for their quality? Even though I was disappointed, all I needed was a new lid (with intact hinge) so I know this was a simple fix and should be covered under warranty. I called Weber customer support, who was very nice, but they said I had to go through the retailer to get it fixed. Huh? I called Amazon and of course they said that they couldn't provide replacement parts, so I had two options: 1) return it and they would send a replacement, or 2) they could issue me a discount so I could use the discount money to fix it myself. I explained that I couldn't return it because there were a million pieces out of the box and the box was destroyed (see pic)! And I didn't want to fix it myself; I wanted a new grill! In frustration I called Weber back and explained that Amazon couldn't help and since the grill was new and covered by warranty, they should just make it right. This time, they agreed that I did all I could and authorized a new lid shipped ASAP! It arrived quickly (this time to the correct address!) and the grill works perfectly and, as my friend said, the sear station is awesome! Frustrating experience but all's well that ends well!

Recent Reviews


5.0 out of 5 stars
By 762x51 - Reviewed in the United States on April 14, 2016
Well worth the money
Fantastic grill for the money and very high quality. Well worth the extra cost over some of the cheaper brands out there. Here are some of my observations: 1. Box is VERY heavy so make sure you take that into account. The delivery driver was kind enough to put it in my garage for me as I did not have a handtruck to move it, but yours may not so keep that in mind. 2. Setup took approx. 2 hours taking my time and being extremely careful. A good screwdriver and a couple of box end wrenches were all that was needed tool wise. Definitely helps to have a helper during the process as well as a large area to lay out all the pieces. During the setup you can definitely tell that the grill is MUCH higher quality than other brands out there. I've had 3 Charbroils (last one completely rusted out on the inside after 4 years) and they are not even remotely as nice or well made as this Weber. I fully expect this thing to last as long as they say it will. 3. The sear burner is a very nice feature to have. Made some strip steaks my second time using the grill and they got a fantastic sear/crust on the outside. Just make sure you take the extra heat into account when cooking. 1-2 mins per side over the sear burner was plenty, finished them indirectly after that. 4. Size is perfect for cooking for 3-6 people easily without crowding the grill surface. The Genesis line is a bit larger surface area wise, but honestly dont see the need unless you are cooking for many more people regularly. 5. The fuel guage/tank hanger is cumbersome. Lifting a full propane tank into place and hooking the little hanger on the handle is a bit of a pain but doable. Just watch your fingers. 6. Cleanup is VERY well thought out on this grill. There are 2 removable grease trays/traps that work very well and Weber even included a tin liner pan for the bottom tray.

5.0 out of 5 stars
By J. Youkhanna - Reviewed in the United States on May 20, 2017
Igniters work like a dream
Everything you've heard about Weber's are true. Heats up faster than any grill ive ever had. Quality construction. Igniters work like a dream. Yes its expensive, yes its worth it.

5.0 out of 5 stars
By MPMNPA - Reviewed in the United States on September 4, 2017
Very pleased
We have been buying less expensive grills for years and replaced them every 2-3 years. The difference in Weber quality is so obvious when you actually use it. Not only is it much sturdier but it also performs so much better. It gets up to grilling temperature very quickly and the max temp is so much higher. the searing feature works very well and we are very pleased that we spent the extra $100 for the side burner. One comment on delivery and assembly. The grill is delivered in a large cardboard box that weighs over 100 lbs. Make sure you have the delivery person place it in an area where you will have some room to unpack and get organized. None of the pieces weigh more than about 25 lbs. I am pretty handy and for me, the assembly was pretty easy. I tend to take my time and I spent about 4 hours putting it together. The parts are well marked and the directions are clear BUT it is all pictures, no words. If you struggle with assembling something like a bicycle, you may find this frustrating.

5.0 out of 5 stars
By JOHN - Reviewed in the United States on March 2, 2018
Beautiful Steak !!
This is a great gas grill ! During assembly, you will notice the fit and finish of all the parts is superb. Well engineered ! All the screw holes line up perfectly. No bending or twisting to ''make her fit'' There are color matched nylon washers for the screws, so the heads won't scratch when tightened. The base is powder coated.. this type of paint is the most durable. Grilling season is 12 months long, here in northern Wisconsin. The LP tank mounts to a scale, to weigh the remaining fuel.... The battery operated ignition snaps out a very robust spark. This grill has a very rapid heat up time. The sear station will make a steak look like it was photoshopped for a magazine ad ! My new grill came via UPS and the outer box was rather beat up. When it was unboxed, all the parts were in fine condition. The amount and design of the packaging was so very well thought out. The only way that this product could be better, would be to have it made in the USA.

4.0 out of 5 stars
By Antoine Raybones - Reviewed in the United States on March 15, 2018
Grill Is Awesome but Buying Heavy Items on Amazon Can Be a PITA!
This grill was recommended by a friend that loves the sear station (which apparently doesn't exist on newer models), and is a discontinued product by Weber so I was happy to find it available on Amazon. I knew it weighed 131 pounds, so I was ready for the delivery with a moving dolly in hand. Unfortunately (through no fault of Amazon), FedEx delivered it to the wrong address (misread the label, which was printed correctly). After received notification that it had been "delivered to my front door" I was surprised that it nowhere to be found. Porch pirates abound around here, but slipping off with 131 pounds under their arms might be difficult. I was just about to phone FedEx when the doorbell rang and a stranger (who turned out to be a neighbor the next block over) said he had received a grill that he thought belonged to me! Mystery solved; he said it was big and I might need some help moving it. Luckily, I had my handy dolly and rolled it down to his house and he helped me load it and I finally got it back to my house. Next disappointment, when I opened it, despite it being the most efficiently packed device I had ever seen stuffed into such a puzzle of cardboard and plastic, I found that the lid hinge was BROKEN clean through the cast aluminum. I thought Weber was well regarded for their quality? Even though I was disappointed, all I needed was a new lid (with intact hinge) so I know this was a simple fix and should be covered under warranty. I called Weber customer support, who was very nice, but they said I had to go through the retailer to get it fixed. Huh? I called Amazon and of course they said that they couldn't provide replacement parts, so I had two options: 1) return it and they would send a replacement, or 2) they could issue me a discount so I could use the discount money to fix it myself. I explained that I couldn't return it because there were a million pieces out of the box and the box was destroyed (see pic)! And I didn't want to fix it myself; I wanted a new grill! In frustration I called Weber back and explained that Amazon couldn't help and since the grill was new and covered by warranty, they should just make it right. This time, they agreed that I did all I could and authorized a new lid shipped ASAP! It arrived quickly (this time to the correct address!) and the grill works perfectly and, as my friend said, the sear station is awesome! Frustrating experience but all's well that ends well!