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Western Digital

Western Digital 24TB My Book Duo Desktop RAID External Hard Drive HDD, USB 3.1, With Password Protection and Auto Backup Software - WDBFBE0240JBK-NESN

Based on 470 reviews
Condition: New
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$1,519.99

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Availability: Only 2 left in stock, order soon!
Fulfilled by Amazon
Arrives Nov 2 – Nov 4
Order within 2 hours and 52 minutes

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At a glance

Condition
New
Style
Dual Drive
Capacity
24TB
Model
WDBFBE0240JBK-NESN
Storage
24 TB
Color
Black
Hard Disk Interface
USB 3.1
Warranty
3-year manufacturer's limited warranty
Works with
Desktop

Features 5

  • Massive capacity storage with auto and system backup
  • RAID-0 ready out of the box
  • USB 3.1 Gen 1-ready, USB 3.0 compatibility
  • 2x USB 3.0 hub ports

Description

The My Book Duo drive has massive capacity ideal for storing photos, videos, documents and music. It's super-fast with up to 360MB/s (2) sequential read speeds thanks to Western Digital Red drives inside and use of the USB Type-C port. That USB Type-C port with all cables included makes it universally compatible (Supports USB 3.1 Gen 1/3.0/2.0). two USB Type-A hub ports deliver flexibility for additional accessories. |(2) as used for sequential read transfer rate, megabyte per second (MB/s) = one million bytes per second.

Specs 29

Digital Storage Capacity 24 TB
Hard Disk Interface USB 3.1
Connectivity Technology USB
Brand WD
Special Feature Hardware Encryption
Hard Disk Form Factor 3.5 inches
Hard Disk Description Raid
Installation Type External Hard Drive

Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Nov 2 – Nov 4

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

Use a shorter cable, seriously!
Style: Dual Drive Capacity: 16TB
When I first got it, it seemed ok. And then I started getting constant "RAID Configuration Error" alerts, and have to disconnect and reconnect all the time. After several years of this... I finally followed the number one suggestion which was use a shorter USB cable. I had it in a rack on a 12 foot cable and was in denial about that being the problem. FINALLY relocated it next to the computer with a 2 foot cable and now it works just like a modern hard drive should. No longer shaking my tiny fist at the beige ceiling. ... show more
Reviewed in the United States on June 22, 2024 by David Van Brink
Unreliable - didn't last a year
Style: Dual Drive Capacity: 16TB
I bought this device 6 months ago with the intent to store large amounts of data but yesterday, out of nowhere the device came up with a RAW file system and disk become inaccessible by the OS. I reached out to the WD Support and was told to obtain 3rd party data recovery software. While they told me a list and said the software is free, I had to pay extra $100 to obtain it as nothing is free these days. I was able to recover the data, but transfer them over to interim devices became a nightmare as I do not have another spare device of high capacity (which is why I bought MyBook in a first place). All in all - total expense of 600 and waste of time on data transfer. I did run a chkdsk and found bunch of bad blocks so I conclude this is very low quality product as it didn't even last a year before getting BBs. I am owner and a user of Seagate attached NAS which is working over 7 years without a single glitch so would recommend to stay away from any RAID devices made by the WD. (Note that I do not speak for all devices as I haven't used other models, but I bought myBook which supports RAID so seeing it being unreliable makes it waster of money. ************ Verdict **************** Stay away unless you ready to spend extra on data recovery and/or messing around with restoring/transferring data. Also a note that I am still waiting on the WD support to offer solution/replacement for the broken device as in its current state its absolutely useless and its being less than 6 months! ... show more
Reviewed in the United States on August 23, 2024 by Natalie K
Good capacity, reliable hard drive
Style: Dual Drive Capacity: 20TB
I had been put off WD drives since my old (WD Elements desktop drive) had just one day (in 2014 sometime after about an year or so of reliable usage) become dead without any known reason (no physical damage ever, never moved from desktop) and I hadn't been able to recover any of my 3tb data (years of work). This experience obviously caused me an aversion for WD drives but I learnt to always have a total backup of my main drive/data and for the last 4 or so years I have been using a 10tb Seagate (desktop hub) with 02 5tb desktop Seagates as the total backups. Evidently I do my backups manually (it's not rocket science requiring clunky software, rather a sequential style drag/drop/copy/paste task) and while it is admittedly a mundane and repetitive exercise the minor PTSD like experience from my first WD experience mentioned in the first sentence will not allow me to rely on anything else to ensure data storage safety (my data isn't secret or even valuable, just digital memories, movies, tv shows and pc games/software etc...but important to me because I like to be a library of sorts where I dislike deleting things to free up space because offline data access is always a good thing if ever faced with connectivity issues). Am not a techie but I appreciate data safety and after about 7 or 8 weeks of research (online duh..que Billie's bad guy) I decided to part ways with some of my hard earned savings and dive back into the promises by Western Digital. It's not cheap (I live in beautiful Fiji) to buy things on Amazon as shipping/import costs add on to the overall purchase price (while our FJ dollar is relatively an underdog vis-a-vis the US dollar) so took the plunge (despite my earlier 10tb Seagate first arriving DOA, costing my an extra FJ$200 to ship it back for a "free" replacement...not free to the consumer but Seagate is worth it IMHO). This one cost me US$905.83 (so you can understand that in FJ$ it translates to FJ$1,830 or thereabouts, but under FJ$2K factoring in credit card charges as well). No am not rich, but needed another drive as my 10tb main has about 700gb free space left (since I don't delete anything). First of all, delivery and packaging - very nice (vocalize like Borat but am sincere). Amazon had those air space bags in the outer box so that was nice and the DHL service is very nice and reliable so got this drive today (2 weeks earlier than expected). Then the big test...was it DOA...nope, works well and straight out of the box as it should and drive passed the WD diagnostic tests (using the RAID 0 default). Contains 02 10tb WD Red drives which are nice. Casing is relatively okay, plastic but should be fine (it is a desktop drive after all and will remain on the desktop). Usable space is 18.1 TB (this is expected/normal for anyone who knows basic computing). Cables are nice with USB C to USB 3 and USB C to USB C with power adapter and cable. Have transferred about 100gb of data to the WD MyBook Duo from my 10tb Seagate and speeds, while not consistent (given large volumes of small files pdf, doc, ppt, xls etc) are relatively fast (using USB C to USB C but obviously other/host drive is USB 3). The MyBook Duo runs relatively quietly (no audible irritation) and there are obvious decibel increases when the drive is under stress but this is not an issue if you understand how mechanical hard drives work. While this review is arguably premature I am happy with my purchase for now and I have placed my trust in WD products again because my research shows that while its products may face issues at times, it appears WD cares about the consumers. I remain on my guard however because now my main 10tb, together with my 02 05tb Seagates (total 20tb) will be the data backup of this 20tb WD. Would I buy this again? That depends on how well this one lasts (and honestly, it should last my remaining lifetime given my usage habits but lets see, if it doesn't last, nope if it does, yes, because I don't delete anything and more storage is often a need for me). So for this product, for now, 03 out of 03 for the product itself and 02 out of 02 for the Amazon service and DHL delivery. Vinaka from Fiji. ... show more
Reviewed in the United States on June 3, 2021 by MMalone
Its big, its got capacity for all your files and has decent back up software. Love it.
Style: Dual Drive Capacity: 20TB
OK I have filled up a couple ( actually a lot) of lesser drives with 8 TB of digital babble so this was a logical next step. I thought about mirroring it because its technically elegant but then I got only enough for the 8 TB and I will accrue a lot more in the normal course of digital life. So far so good, has about 6 TB loaded. Has a 2 port USB hub built in so its easy to drain the life out of the smaller drives into this monolith. Thereupon it will live on the floor and just copy files as they are created and changed and occasionally tapped to provide a file from the forgotten past. Yes I worry about the drives going bad but so far honestly I have had 2 SSDs go bad and lose my data and one spinning drive in 35 years of bit banging. and I put the bad spinner in the freezer and got all my files back. Cant say that about the sand brain SSDs. Its not cheap but I have spent more on external arrays that didnt do half as much. Sometime later: Can you believe am buying my third!! 20TB version of this as the other two are on line and both filled up, mainly with back ups. I had one massive human error induced failure when I was erasing small old drives for donation and guess what. Yep I repartitioned a full 18tb of storage. In time, and with therapy, I will forget about it but it may take years.. Now I take them off line whenever I do dangerous stuff like that. Anyway, mine dont run hot, they dont make a lot of noise, mostly the annoying thing is the time to spin up when for some reason my laptop thinks it needs to talk to the drive to save a file that has nothing to do with the big box. It takes maybe 5-10 seconds from sleep to spin up and access. I dont want to set it to run constantly as that would put too many hours on the drives for no reason. Anyway, no failures, and no problems. Could be cheaper. Dont fit in safety deposit boxes. Read/write is somewhat slow but I let it index when the machine is idle and do backups overnight so its no problem. If you want to move a few gigs, its going to be slow but so are cloud backups or anything else for that matter. ... show more
Reviewed in the United States on June 3, 2018 by Just Richard
Works well (mostly)
Style: Dual Drive Capacity: 16TB
I got a 16GB My Book Duo in December 2020. USB3.1 transfer speeds were good and I had it configured in RAID 1. It worked fine up until a few days ago when the drive stopped showing up in Windows Explorer. Data recovery software indicates that the files are indeed still on the drives, but they have become inaccessible from the OS. Taking out the two drives individually and attempting to see them in Windows Explorer has also been unfruitful. I submitted a ticket with WD and their initial response was in regard to a product I don't own, despite the exact product I own being attached to the ticket. Not too hopeful about support going well. Additionally, the utility software that's included is kinda wonky. The WD Discovery software gives you a prompt to unlock the drive but seems to not actually do anything when you use it. Maybe I'm just unlucky but this kind of failure after 3 months for something configured in RAID 1 is supremely disappointing. UPDATE: After speaking with WD support, it's likely that I disconnected the drive without ejecting and that resulted in drive corruption. The utility software is still a bit wonky, but I won't blame WD for something I'm not sure was my fault. ... show more
Reviewed in the United States on March 25, 2021 by a different name
Xbox One Console and Beyond: Choice You Won’t Regret!
Style: Dual Drive Capacity: 16TB
Obviously the price is what it is and there is nothing I can say about that except it is proportional to the amount of storage but I understand that the price is not in the realm of your average everyday purchase. Having said that it formats in 30 seconds to give you 14.5tb of space. If you are a collector and have over 1800 games and are also looking forward to the new system coming at the end of 2020 (I think) then you have everything you need in this drive. The 20tb drive from this company does NOT work or is not compatible with the xbox one as after 10 hours straight it would not format. 30 seconds is all it took to give me all the space I need and I can buy a second 16tb drive (you can only have 2 external drives for the xbox one) which would cover me for a decade to come in my opinion. I can’t say enough about the quality, speed, and operation about this drive as it works as well for me as the internal drive. As for use with a computer, the drive is obviously compatible and would do the same job as it would with the xbox one and with a computer the 20tb drive WOULD work. I highly recommend the 16tb drive for use with the xbox one and/or computers as I know money is tight and when you spend this type of money you want to make sure you get the right type of value associated with spending this money. My opinion is definitely yes! I hope this helps some people when deciding about purchasing an external hard drive especially for xbox one owners as I did not have much research to go on and that is why I had to return the 20tb hard drive and learned the hard way and shelling out even more money that it was incompatible. Good luck and I hope this 16tb Western Digital drive solves your needs as it has done for me. ... show more
Reviewed in the United States on July 2, 2019 by Steven Williams
The most fragile storage device I've ever used.
Style: Dual Drive Capacity: 24TB
I was interested to see that Western Digital had a high capacity external USB drive that encorporated RAID 0. I thought this would be perfect for the very large backups that I have, and could perhaps cut some time off of the process. I was to be disappointed. From the moment I opened the package, there was trouble. The product appeared to be low quality - dusty, the film covering the shiny parts was bubbled,etc. Then I attempted to connect it to my system (Win 11 pro, 128GB, 25TB RAID 0, AMD Ryzen 9, GEForce 3080 TI) and that's when the tear drops started. There is a real problem with the housing of these drives in terms of connectors. There are two type "A" USB connectors, and one type "C" connector. All of them feel loose - I never get the feeling that a cable is securely plugged in to a connection. This proved true on a number of occasions when a slight movement of the drive would cause it to go offline. Then there is the widely varying performance. Depending on which USB ports I used, I would get anywhere from ~40MB/s to ~450MB/s overall transfer rate (read + write)! I finally found that connecting the type C on the drive to a type A on the computer worked best - sometimes. Other times, the drive was never even recognized by my system, making me decide whether to reboot the computer, or unplug the drive. And then there's the problem with turning the drive off - this is supposedly done with a hard to feel switch on the back of the drive unit. Let's see, press it once to have it flush and turn off, or hold 4 seconds for shutdown... unless you unplug the USB, then it will turn off by itself... no, it never really worked as described. When it was working correctly, it was a pretty fast drive for an external. But there's just too much black magic involved - am I standing on the correct foot? Do I have the correct hat on? No thanks, WD. I'll take a 16TB Seagate expansion drive that just plugs in and WORKS. ... show more
Reviewed in the United States on November 8, 2022 by Don Nelson
Lots of capacity & good quality, suggest check online for setup info.
Style: Dual Drive Capacity: 44TB
Lots of backup storage. USB connected only. Configured from factory as RAID0 (non-redundant) for max storage volume 44gb raw, 40gb formatted. Must alter configuration before using for RAID1 redundant HD 22 gb raw, 20gb formatted operation to protect from HD failure, see online user instruction on factory website or YT. Runs a bit hotter than external WD USB single HD but not objectionable per CrystalDiskInfo. Quiet no fan but some soft HD noises. Prefer WD, rated by many as best HD available. So far, seems as decent as other WD product, entirely satisfactory. ... show more
Reviewed in the United States on November 15, 2023 by Macy Hallock
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