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Availability:
Only 2 left in stock, order soon!
Arrives
Friday, Oct 23
Color: White/White
Features
- HIGH SUCTION POWER, SONIC MOPPING & PET HAIR PICKUP: Combines powerful vacuuming with sonic mopping to capture pet hair, dirt, debris, and tough stains across carpets and hard floors. Vacuums and mops at the same time for a deeper, more complete clean.
- SELF-EMPTYING & SELF-CLEANING BASE: Automatically empties debris into the 60-day-capacity bin, automatically refills its own water tank for up to 30 days, and washes and dries the mopping pad after every clean for hands-free maintenance.
- POWERFUL CLEANING TECHNOLOGIES: Five PowerDetect cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges.
- CLEANS HIDDEN DIRT AND STUCK-ON STAINS: DirtDetect identifies areas with more debris then boosts vacuuming performance. Use StainDetect to target areas with more stains and the robot will boost mopping performance by taking multiple cleaning passes.
- ADVANCED EDGE CLEANING: No cleaning details missed. When vacuuming, EdgeDetect blasts air to push debris from edges and corners in the robot's cleaning path. While mopping, it extends the pad up to an inch for edge-to-edge cleaning.
- UP TO 2X BETTER CLEANING COVERAGE*: With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. (*vs. Shark ION).
- PRECISION HOME MAPPING: Advanced 3D sensors and 360 LiDAR navigation work together to detect and avoid obstacles and furniture, adapting to changes in your home while delivering thorough, efficient cleaning.
- SET SCHEDULES, CLEAN ON DEMAND, TARGET CLEAN: Use the SharkClean app to control how and when your robot cleans. Target specific spots, set no-go zones, create a home map, schedule cleanings, and more.
- WHATS INCLUDED: PowerDetect Robot, NeverTouch Pro Base, 2 Odor Neutralizer Technology Cartridges, 3 Mopping Pads, 2 Side Brushes, 12 oz. bottle of Shark Multi-Surface Cleaner.
Description
The Shark PowerDetect NeverTouch Pro Robot Vacuum and Mop combines powerful suction and intelligent mopping to deliver a complete clean across carpets and hard floors. This robot vacuum and mop combo uses 5 PowerDetect cleaning technologies to automatically sense hidden dirt, stuck-on stains, edges, and floor types, optimizing performance for every surface. Designed for multi- surface cleaning, this robotic vacuum cleaner captures dust, debris, and pet hair while simultaneously mopping hardwood, tile, and other sealed floors for a polished finish. Advanced features like DirtDetect boost suction on debris- heavy areas, while StainDetect increases mopping intensity with multiple passes for deeper cleaning. The self-emptying robot vacuum includes a NeverTouch Pro base that automatically empties debris, refills the water tank for up to 30 days, and washes and dries the mopping pad after every clean, enabling true hands-free cleaning. With advanced navigation powered by 360° LiDAR and 3D sensors, this vacuum robot maps your home, avoids obstacles, and cleans efficiently with full coverage. EdgeDetect technology pulls debris from corners into the cleaning path, ensuring no spots are missed. Using the SharkClean app, you can start and stop cleaning, schedule sessions, target specific rooms, and customize cleaning modes for a more personalized clean. Perfect for homes with pets, this robot vacuum for pet hair removes embedded hair from carpets and rugs while maintaining strong suction across all surfaces. Built for convenience and performance, this robotic vacuum and mop combo delivers powerful, automated cleaning with a self-emptying system, smart navigation, and advanced technology for modern homes.
Brand: Shark
Model Name: Shark AV2800ZE PowerDetect Robot Vacuum & Mop
Surface Recommendation: Carpets & Hardfloors
Special Feature: Advanced Custom Cleaning, Auto-Docking, Dirt Detection Sensor, Edge Cleaning, Smart Mapping
Color: White/White
Surface Recommendation: Carpets & Hardfloors
Other Special Features of the Product: Advanced Custom Cleaning, Auto-Docking, Dirt Detection Sensor, Edge Cleaning, Smart Mapping
Controller Type: App Control
Filter Type: Cloth
Battery Life: 120 minutes
Cleaning Path Width: 5.69 inches
Battery Type: Lithium Ion
Voltage: 120 volts
Power Source: Battery Powered
Control Method: App
Form Factor: Disc-shaped robot
Color: White/White
Indoor Outdoor Usage: Indoor
Number of Wheels: 2
Number of Power Levels: 5
Recommended Uses For Product: Vacuuming, Mopping
Style Name: Wet+Dry AutoRefill+SelfClean
Brand Name: Shark
Model Name: Shark AV2800ZE PowerDetect Robot Vacuum & Mop
Included Components: 2 Odor Neutralizer Technology Cartridges, 3 Mopping Pads, PowerDetect Robot, Side Brush, XL HEPA Self-Empty Base
Model Number: AV2800ZE
Global Trade Identification Number:
UPC: 622356644327
Unit Count: 1 Count
Item Highlight: LiDAR Mapping & AutoLift for Carpet & Hard Floors, HEPA, Sonic Mopping, Edge & Object Detection, Self-Refill & Self-Clean
Manufacture Year: 2024
Item Type Name: PowerDetect Self-Empty Robot Vacuum with NeverStuck Technology, Auto Deep-Clean Carpets & Hardfloors, XL 60 Day Capacity HEPA Bagless Base Neutralizes Odors, for Pet Hair, White, AV2800ZE
Manufacturer: SharkNinja
Number of Items: 1
Manufacturer Part Number: AV2800ZE
Item Dimensions L x W x H: 18.8"L x 14.33"W x 17.56"H
Item Weight: 25 pounds
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Friday, Oct 23
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Color: Black
I wanted to wait a bit before I gave a review. I've owned this model Shark robot vacuum for about two months now. Before buying this I had a Eufy robot vacuum, specifically targeted towards pet owners. We have two very hairy beasts living with us. The biggest hair offender is a golden retriever/shepherd mix, 85 pounds, probably 80 pounds of hair, but the looks of my floor. The other is a shepherd/sheltie mix, just a tad less hairy, but not by much. We have a mix of hardwood, and a little tile, and many islands of runner rugs, for the oldest dog's stability. I bought the EUFY robot vacuum because it said it was specifically for dog hair and had a cutter for the roller, so it doesn't get all jammed up. It was easy to set up and set up mapping. The interface with the app was good. The cutter worked for about the first 9 months, then I was cutting the hair off the roller. That is the biggest issue with that vacuum for me. The hair would get wound up in the ends of the roller brush and I would meticulously pull everything apart that I could to clear the hair. Many times I replaced the entire roller, and not many weeks later, I'd get an error message saying roller brush was stuck. I bought the off brand, and I bought the Eufy replacements and neither seemed to be better than the other. I needed something that didn't take daily maintenance. I didn't want to buy the same thing, knowing the outcome, but nothing else was advertised for dog hair specifically. I crossed my fingers and bought this Shark. I'm kicking myself for not doing it sooner!! My two favorite things about this are that the roller is not longer an issue. This roller comes off easily, the cap comes off one end so you can clear the hair, the other it comes off in one nice clump- no issues at all. I also love that the dust bin is not a bag you have to replace, but just a container that easily comes off and you toss the contents. The replacement parts don't even require a tool for the side brush. only using it two months, nothing has been replaced yet, but the weekly upkeep is very easy. It's doing a good job with cleaning. I think it's best used on hard surfaces, it's fair for the rug runners, but honestly hair on carpet requires a bit more work for a deep clean. Also, this vacuum is much more quiet than the Eufy, thankfully. I think this is a very good option for anyone wanting a robot vacuum that battles loads of dog hair.
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Reviewed in the United States on September 1, 2026 by Monetina
Color: White
While relatives have had them for years, this is MY first robot vacuum. In my opinion, this is the BEST budget vacuum at the price point. I purchased one on sale for $139. It was super easy to get started and watch it go with AMAZING results in the dustbin! Okay, so it was purchased to use at my parents' house, but I HAD to test it, right? :) Now, it worked so well, I immediately ordered 2 more (taking advantage of the $ale) and have 2 at my parents' house and one at my own. I use the schedule feature in the app to run mine every day at 9am. It starts up perfectly. With a Basset hound, it does an amazing job of keeping the house livable in between my own vacuum/mop jobs. I'm a firm believer in doing a deep clean with a larger vacuum, but with this running in between, my house is HUGELY improved. To top it off, running it at my parents' house couldn't be easier with the app. I can start and stop them on MY app, and all they have to do is empty the dust bins. I've been running them for a little over a month now, and am very happy with the results. PROS: -Runs much longer than predicted, even on standard power. -Easy to empty dustbin. -It has an Air filter (and despite others saying you have to remove screws to get to it, you don't. The outer mesh is fixed in place with a screw, but the filter cartridge slips out the side). -You can "Set it and forget it" for the most part if you use scheduling. -Compared to a standard vacuum, this baby is VERY quiet. That isn't to say it doesn't make any noise (seriously, it has suction and airflow... it's GONNA make noise). -If you put it in ECO mode, it is even quieter, but regardless of the mode, my basset doesn't run from it. :) CONS: All 3 of the models have a 'different' sound when running. Seriously, they each sound completely different and have different noise levels, which makes me wonder. Next, she -her name is Suzie- completely ignores the boundary strips I purchased to use. (And no, I did NOT place it under anything. I even tested by laying it face up straight across the edge of the carpet... on top. NOPE, she rolls right over it -_- ... and the 2nd one I cut to fit the base of a pole lamp that she kept getting stuck half on/off of. Since it was metal, the strip just magnetically attached to the round base side... NOPE, she still bangs into it. Although she hasn't hopped up onto it anymore so... you be the judge) TIPS: 1st-If you get it on sale, go ahead and add the warranty coverage. I did. In my opinion, a CYA is always a good thing. It gives me piece of mind that if one of them turns out to be a lemon (all things have them, even vehicles) I'm covered. The most I'd have to pay is shipping and that is NOTHING compared to purchasing a new one. Besides, as I said above, they each have a unique motor sound, and I feel better knowing that if there is anything that would take away from the motor life involved, I'll get a repair or a replacement. 2nd-take the time to look at the undercarriage and inspect the roller. You never know what could potentially get wound onto that brush roll, and it's super easy to pop it out and clean it off (if you've ever had a large vacuum, you should already know to do this as regular maintenance). Keep in mind that the harder that brush roll has to work, the more pull it puts on the Motor. Stressing that little thing will potentially take away from its life of service. Final Thoughts? I love it and would recommend it to anybody and everybody. And if it's on sale it is HUGE bang for your buck$! ** I gave all 5 stars except the 4 on Deep Cleaning ONLY because of my own beliefs that you need to get out the big vacuum at least once a month (depending on your environment maybe a little more often).
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Reviewed in the United States on June 5, 2022 by Cyn4600
Color: Black
I see there are a few variations attached to this listing, so for clarity this is the vacuum I purchased (vacuuming only, not mopping) - Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black Overall, I am satisfied with this purchase. I got this vacuum on sale for $290 in anticipation of bringing home a puppy in our previously animal-less home. I held off on setting it up for a solid 2 months while we acclimated to puppy life, spent a lot of time cleaning up pee all over the house, and had him in a playpen that took up a lot of space in our kitchen area. He now has free rein of the kitchen and living room area during the day/work hours and our home layout is more consistent. I think the vacuum does a decent job cleaning up whatever dust, hair, and dirt accumulates on the floor throughout the day, and the house feels noticeably cleaner after it does its thing. I’ve probably run it close to 10 times and just emptied the trap for the first time. I was extremely impressed with the amount of dust, lint, hair, etc. that this thing picked up in so little time. The setup of the vacuum and home base was very straightforward and user friendly. The app is also very easy to use and has many features/capabilities including labeling rooms, cleaning specific rooms at a time instead of the whole home, spot cleaning specific areas, and setting a cleaning schedule for specific days and times. Additionally, the battery life on the vacuum is not bad. The dog really doesn’t mind it when it’s running around and it does a good job of adapting to get around him when necessary. It took a bit of time for him to get adjusted to it running when he is in the crate as he was unsure at first, but now that he’s been around it enough he doesn’t care anymore. That all being said, here is the reason for the four-star review. Oftentimes the vacuum needs to stop to charge to complete a mission and it can get a little annoying because it waits until it’s fully charged before finishing up, which can take up to three hours. During that time, I’m generally waiting around with items perched up on furniture waiting for it to come back around. For this reason, I tend to try to run it when we aren’t home. The mapping does improve as the vacuum does more runs and better learns your home, but any adjustment to the physical area of the map (adding additional rooms or spaces) forces you to re-map and start from square one. I have unfortunately had to go through this process multiple times as I got to understand how the vacuum works and cleaned up additional rooms in our home and removed obstacles on the floor to allow the vacuum access. I will likely have to do it again if/when I decide to allow it access to the game room/study and any closets. The main issue with having to repeatedly map is that the mapping process causes you to need to really remove any potential obstacles. For example, we have a baby gate blocking the dog from the hallway that leads to the bedrooms while he’s home alone, and although I have it raised so the vacuum can fit under it to get where it needs to go during cleaning cycles, I have to completely remove it when re-mapping otherwise the vacuum recognizes it as a wall. Additionally, while I can check the map mid-cycle to see if it’s still cleaning, it does not show me in real-time where in the home the vacuum is at any given time. While these things aren’t a big deal in the grand scheme of things and the pros absolutely outweigh the cons, I would just think that this company is capable of refining these things to improve the user experience. However, this could also be because I don’t have a more expensive/advanced vacuum as this is my first time trying it out. Was the money I spent worth it? Absolutely. Would I do it again? Definitely. Will I buy this exact one again the next time I’m in the market for one? Probably not as I’ll likely go for something higher end. Regardless, this is a very effective and solid choice for a first time robot vacuum buyer.
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Reviewed in the United States on September 21, 2026 by Sarah
Color: White/White
⭐️⭐️⭐️⭐️⭐️ Shark PowerDetect 2-in-1 Robot Vacuum & Mop Review! 🦈✨ I have to give this machine 5 stars! ⭐️⭐️⭐️⭐️⭐️ My Shark PowerDetect 2-in-1 Robot Vacuum & Mop has been doing an AMAZING job keeping my floors clean, and I absolutely love the convenience of having both vacuuming and mopping in one machine! 🙌🧹✨ One of the things I appreciate most is how helpful it can be for anyone with physical limitations or difficulty with bending, twisting, or repetitive movements. ❤️ There’s no need to constantly twist, wring out a traditional mop, bend over, or make those awkward motions that can be hard on your body. And honestly, having the robot do the mopping means less worry about walking across a freshly wet floor and potentially slipping or falling. 🙏 I am, however, still troubleshooting one little issue—getting the water to fill the reservoir after a simple cleaning. 💦🤔 I even turned to YouTube to see what I might be missing… and let’s just say, after watching a few videos, I realized the problem was 100% operator error! 😂😂 Yep… sometimes the machine isn't the problem—the person pushing the buttons is! 🤣🙋♀️ Overall, I LOVE my Shark and would definitely recommend it! ❤️ If you’re looking for a smart little helper to keep up with everyday messes—especially if traditional vacuuming and mopping can be physically challenging—this little machine is definitely worth considering! 5 stars for the machine… and maybe 3 stars for the operator until I get the water situation figured out! 😂⭐️⭐️⭐️⭐️⭐️ #SharkPowerDetect #SharkRobotVacuum #RobotVacuum #RobotMop #SharkVacuum #HomeCleaning #CleaningMadeEasy #Accessibility #PhysicalLimitations #IndependentLiving #OperatorError #YouTubeHelp #FiveStarReview
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Reviewed in the United States on August 21, 2026 by WickedKitty
Color: Black
UPDATE 9/27/2024 AFTER ~2 MONTHS OF USE As a vacuum I continue to love this device. It's app enrages me more every single day and I'm about to simply put it in the attic because without the app it becomes increasingly useless; I wish I could take away more stars this app is so bad. I'm hoping SharkNinja cares enough to read these reviews and actually takes action, otherwise they may go the way of Sonos with their horrible app decisions. This isn't 2005 when iRobot could do stupid things and get away with it because there was no competition. While I'm not one to throw money away, I will replace this with something else that actually works and doesn't need an app to do simple scheduled cleaning runs. I could give two hoots about whether it has a "map" at this point, just clean the doggone floor -- do the basic thing you claim to be able to do and do it well. Is that so hard? I'm guessing they don't care given they can't seem to do simple things like when I log into their website with exactly the same credentials I use in the app, it doesn't show my registered products, or when I scan the QR code in the app to store the Model and S/N it can't store it for more than about 5 minutes before it literally just disappears. If you can't do simple things, complex ones are probably out of reach. The system has some kind of serious software bug in it related to map storage. I work for a software company, and all the signs are present that there is a significant problem with the storage system for maps and/or the communication between the app and the robot relating to the map. I say this because our robot just lost its map one day about a month ago. No errors, no problems running, it just literally disappeared. The schedule continued to run, so I didn't notice it until I looked at the cleaning notification one day and noticed that it was reporting a run time of almost 2 hours (which sounded about right) but a 0 ft squared cleaned. It sure made a lot of noise and picked up a lot of dirt for not cleaning any square footage of my first floor! When I dug into the app, the map was gone. Just not there. When going into settings to look at the map, I just get the infuriating purple spinner. No messages, no indicators of a problem, just a total lack of communication about what is going on and no map. So I set about the task of trying to correct the problem. First, I delete the map and go to try and re-explore. It seems to delete, and it will run an exploration run, but then it just sits with that obnoxious purple spinner and the question about whether the map represents the home properly or should it re-explore, with the Accept button greyed out and NO OTHER OPTIONS AVAILABLE. I've re-explored 20 times and left it sitting on that screen overnight for 8 hours with it never finishing. Ever. And this is why it's about to become trash!!! Without running the explore successfully, you can't set the schedule! You can't run a manual cleaning run with the app! If I wanted a vacuum I had to physically go push the button on, I could have bought something a heck of a lot less expensive (which is what I'm likely to do at this point). SO then I thought, like most technology of this sort, it might just need a complete fresh start. Stuff happens, memory gets corrupted and needs wiped, no problem. So I deleted the robot from the app and had to go through the mind-numbing and excruciating process of re-joining to my post 1995 WiFi network which is too fancy and elaborate with its new-fangled 5GHz technology for these developers to figure out (or Shark is too cheap and obsessed with profits to use a more modern WiFi SoC). Go through that process and run the explore another 10 times with no change. Then I reset to supposedly factory settings. Same result. Same absolute rage-inducing nonsense getting it to connect to the WiFi (though I think I finally figured out the trick on that). I am not convinced it actually DOES reset to factory settings or wipes the memory clean, because I'm continuing to have the same problem. Exploration simply will not finish successfully and so I can't schedule or make it clean without having to go under the table and push the button. Total ridiculousness. A factory reset should restore a copy of the firmware as it was when it came out of the factory -- and mapping worked out of the box. Now it doesn't. I am left with the conclusion the reset does NOT actually reset the memory. This is just infuriating. Oh, and before you say "contact support". I have. Crickets and bullfrogs, ladies and gentlemen. So far, crickets and bullfrogs. If that changes, I'll post a new update, though. Message to SharkNinja -- when you released an app, you became a software company. That has certain requirements and sets certain expectations. You are FAILING to meet any of them. +++ HOW TO DEAL WITH MODERN WIFI AND THIS RIDICULOUS TWELVE CENT WIFI CHIP +++ The key to making this work is whether your phone is trying to access the Internet or any from anything other than the same 2.4GHz connection this unit is using. So what I have to do: 1. Log into Eero and turn of 5GHz (on my version this is under troubleshooting; nearly every mesh single-SSID system has a mechanism to temporarily disable 5GHz b/c this cheapness is so prevalent in so many devices) 2. Turn WiFi off on phone and leave off for a couple of minutes (this is a precaution to make sure 5GHz is truly not picking up the connection) 3. Turn mobile data off on my phone (airplane mode didn't cut it 2 out of 3 times; turning off mobile data always worked) 4. Turn WiFi back on and make sure Bluetooth is on; if you tried airplane mode and left bluetooth off and don't turn it back on again until the app prompts you, you're hosed and will have to start over from the beginning - I experienced this multiple times 5. Put robot into discovery mode 6. Connect to the robot and go through the unnecessarily plentiful prompts full of stupid and useless information in the "wizard" 7. When you get to the network selection screen, your WiFi network SSID should show up --- if it doesn't, one more thing to do is go into your phone WiFi settings and join your 2.4GHz network (keeping the Shark app in the background), which will disconnect you from the WiFi Direct connection with the robot; let it connect fully; then go disconnect from your access point and reconnect to the robot WiFi Direct AP in your phone settings. 1 out of 3 times I had to initiate that re-connection, which I'm guessing is due to some sort of timeout happening, but I'm not sure. ***** PREVIOUS REVIEW ***** I got a previous version of this vacuum robot for my wife's business space and was super impressed with it. It didn't really NEED me to use WiFi and the app to make it work, and wow, she knew the floors were dirty, but not THAT dirty. It's done really well for her in the couple of months she's had it. Come Prime Day 2024, I figured I'd pick something up for the house. Our Jack Russell terrier is getting older and shedding like a monster, and I abhor dog hair, so having something that could help us keep up with that was desirable. Having been an early adopter of the Roomba back in the day, the one thing I abhorred and has kept me from a robot vacuum since going through 2 or 3 early versions was emptying the anemic dust bins on these things. The self emptying on my wife's has been awesome and I was looking at this to be even better because AI, right? Well, yeah, not so much. As a physical vacuum, the unit cleans pretty well. I don't have any real complaints there, and the self-emptying is nice and has worked well so far. LOTS of dog hair in that bin. More than I realized was present, actually. Gross. But it is hands-free to empty which is pretty awesome. So it does clean (perhaps) even better than I expected. This unit leaves me utterly disappointed in the app and it's supposed AI, however. The intelligence is pretty artificial from what I can tell, and not in a good way. Getting the system to map the house took three tries before it decided it actually did need to go into the big 20 square foot, devoid of any furniture, people or other obstructions area in my mud room. It did finally map the full space, and shows the area to be roughly 900 feet. By my calculations that's roughly right, and the map is pretty close in its shape, though there is a big blob in one of the rooms I still don't quite think aligns to reality. But it's close enough, and the vacuum will still go into the area represented by the blob, so I'm not really sure what that's about. I guess I could be misinterpreting the display, after all I don't have Artificial Intelligence, I just have my brain. Where the app falls utterly short, though is there is no true practical use of the intelligence the system has built about the area. It has a map, but can't really use it in a meaningful way! The value of a robot vacuum isn't to make a bunch of racket while running around a specific room while I'm entertaining or trying to watch a movie. The value proposition of a vacuum robot is to automate tasks I don't want to do on my own. Like scheduling a cleaning job in a specific room at one time, and scheduling another cleaning job in another room during another time window. Being able to send the robot to a specific room ad hoc isn't in the top 5 basic requirements I would post for a system like this. Top 10, maybe? But not before actual honest-to-goodness helpful AUTOMATION. But Shark has not deemed the utilization of the map with the schedule to be an important feature for their app. It's an FAQ as to whether you CAN do that, so it isn't like they don't KNOW people want this capability. And multi-point scheduling is something that vacuum robots have been able to do for years (iRobot's app can do this for most models now, for instance, as can other brands). Multi-point scheduling is such a simple app task at this point there are libraries available for plugging that kind of function into a mobile app. Come on, Shark, you aren't in the least bit intelligent if you can't actually use the intelligence to do something useful!!! THIS IS SHAMEFUL and speaks to a complete lack of either 1) understanding your customer use cases or 2) caring enough about your customer to do something besides put your shortcomings into an FAQ. SO you can't schedule the vacuum to work on specific rooms it has mapped out at specific times, scheduled cleaning is an all or nothing thing. BUT, if you enable a no-go zone to try and, say, keep the dogs from being too overly disturbed during the all or nothing scheduled cleaning, that area is now apparently a black hole singularity for the vacuum and can never be gone into again as long as the circuits of the poor little creature draw power. Unless you of course go to the pain of deleting the no-go zone to get it spot cleaned, and then have to work with the app to maybe successfully recreate it. The creation of rooms and no-go zones has been a spotty and painful action within the app. Sometimes it works, sometimes it hasn't. I've had to go so far as to reboot my phone to get the "resizer" of a no-go zone to resize or move around on the map and the app acknowledge and save it properly. I'm done recreating the zones and will just sweep those from now on, I'm so fed up with it. The fact that you can't override these zones for a spot clean, is again a sign of either complete development laziness or incompetence. It's a simple matter of a question -- "you've asked to spot clean this area, would you like to override the no-go zone for this session" and then let the little guy run wild in his heretofore restricted space. It's AI, after all, not just common human intelligence we're working with here!! The reason that the all or nothing approach to scheduled jobs sucks so bad is that this thing is LOUD. My wife's unit is not loud like this one (I'm guessing the 'superior' AI brain of this model must be making the loud clacking sound on our home model, but I'm not sure). From the first run taking it out of the box, it has made a terribly loud clacking sound as it runs around picking up dirt. I've looked at all the troubleshooting steps and the brush isn't clogged, there's nothing stuck in it, and it is firmly in place like it should be, but it definitely seems as if the bristles or the little blue sweeper stripes are hitting the cross bar of the guard hard enough to make an obnoxious sound. I know it's brush bar related, because when the super brain was running around the house for three hours mapping things, it was actually relatively quiet -- enough so that if that's how it was when doing its job, I'd have no other problems; alas that's not the case. SO, when you're trying to get that scheduled all or nothing cleaning done overnight, and the kids are downstairs in the basement trying to sleep, all they hear is a thwack-thwack-thwack-thwack-thwack sound as it runs around the first floor. And since it seems ~900 square feet of space is too much for the system to do on a full charge, it starts doing that thwack-thwack-thwack thing at 3am after it has returned to the dock and recharged. I do really like the "return to recharge" and "return to empty" features, don't get me wrong they're awesome, but with all the racket and the all or nothing approach, I can't get the whole first floor vacuumed and the kids a full night's sleep. It's rather sad (first world problem, I know, I know, I should put brooms in the kids hands -- we do that too!) but for what you pay for this device (even on Prime Day) that claims to have an AI engine at play in its favor, I expect more. And just to be clear, this isn't a house that's filthy with layers of dirt all over the floor by the time the little dude gets going. We swiffer and sweep throughout the day to clean up spot messes and we're not living on a farm or something where we're tracking in mud three inches deep a day. There's kid chaff and some dog chaff around, but this isn't a "heavy" mess we're dealing with on a daily basis. While I don't love the unit, it does appear to me that proper app development and updates would resolve the problems I have (outside of the noise). I could work around the noise with more powerful intelligence brought to the scheduling, though, so I'm hopeful they'll put the work in and resolve the shortcomings. If that happens, stars could easily be added to the review.
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Reviewed in the United States on July 25, 2024 by Charles
Color: Black
So I actually bought this in July of 2022 but did not open the box however until January 2026...yeah I know stupid on my part! We were remodeling and replacing carpet to hardwood floors so I thought this was a good idea, we were not quite finished so I left it in the box and quite frankly forgot about it, again I know stupid on my part! I am seriously kicking myself in the butt for not using it sooner! I have been using Minny everyday since the end of January and what a game changer she is! We have 2 short haired, hound mix dogs and 2 short haired cats and she seems to get their hair, our hair and ALL the dust bunnies! I do have to say with the XL cup, I still have to empty it every other day but I have not really swept in 3 months, that used to be an everyday job! Unless something big gets tracked in of course! I have had no issues with the app or wifi connection and the house mapping is spot on! My only issue is in the last few days is an error needing to clean out debris. I simply can't find anything wrong and I do empty out her internal cup once a week due to hair build up! Today I pulled her apart because clearly there is something wrong and I found so much hair wrapped around the roller internally that you would not see just by turning her over and looking! I took some pliers and pulled it out and used the air compressor to give her and her filters both on her and in her docking station a good cleaning and shes now good as new! I added pictures so you can see where I'm talking and yes that's before cleaning her which took about 45 minutes total! I do have new rollers and filters for replacements but I'm not quite ready to change them out! Also, there is something much fine dust she is picking up and I am impressed as heck about that!!! Overall I love this little robot and she does a great job, takes her about 80 minutes to clean the1200 square foot upstairs of the house and i love her!! I am very pleased with Shark products and this one is no different! No issues that can't be fixed with a little maintenance on my part and well worth it!!
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Reviewed in the United States on April 5, 2026 by Amazon Customer
Color: Black
After a lot of research, I purchased this vacuum a year and a half ago. I was primarily looking for a self emptying robotic vacuum that would pick up lots of long dog hair. I loved this vacuum until this weekend when one of the side brush motor’s apparently burned out rendering the entire vacuum useless. The vacuum will not move an inch without shutting down and saying that the side brush is stuck and to clear the obstacle. Checked both side brushes numerous times and Nope! no obstacle, not even a Speck or strand of hair. When we were actually able to get the vacuum to move a short distance it was apparent the left brush was not moving. We took everything apart and there is absolutely no obstruction, so the only thing we can assume is the motor has given up. It’s a shame that the design of this “AI” vacuum renders the entire vacuum useless simply because one side brush isn’t working. The vacuum will not work at all until you clear the error message. Ergo my problem! I will say it did a terrific job of picking up dog hair (I have a golden retriever) and the wall unit is very powerful and empties the vacuum out very well. We do ensure that we clean out the dust bin (in the wall unit weekly) and clean the filters (both wall unit and the vacuum) weekly as well. We cleaned the roller brush etc on the vacuum every few days because we use the vacuum daily. We have only wood floors with some small throw rugs and the vacuum gets most of the house done before needing to go back and recharge. ~2,000 sqFt house. Other than this issue, it’s a terrific vacuum. I’m very disappointed in this vacuum not lasting longer and becoming completely unusable due to one side brush issue. If it looked like I could replace the side brush motor assembly I would gladly do so, but the design doesn’t look like this would be an easy consumer fix. Now my dilemma is what to buy to replace it?? I’m thinking of buying another if the same but quite leery of the same thing happening all over again. I understand a vacuum doesn’t last forever, but for $450 it should last more than a year and a half!
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Reviewed in the United States on April 21, 2025 by Terri M.
Color: Smoke
Let me start this by saying I bought this product on my own and DID NOT receive it for free so this is an honest review from someone who actually spent the money on this product. I have an Australian Shepherd who blows his coat twice a year (aka sheds all day, everyday all day). If you don’t keep up with the hair... it’s like the wild wild west with tumbleweeds just floating across my carpet and hardwood floors. I have been looking into buying a robot vacuum for a while to help with maintenance vacuuming in between vacuuming with my shark upright duo clean (which is my second shark vacuum and it is absolutely amazing). I was looking at Roombas for a very long time but was hesitant as the price was so expensive and the lesser models I thought were not going to do a good job so I was looking to spend almost $1000 for the 900 model and almost pulled the trigger. Then I came across this shark ion robot vacuum by chance when it came out a week or month or so ago I believe. I waited to see some of the reviews on here and then went ahead and purchased it and boy am I glad I did! It has been well worth the $350 I paid. I can’t say I’ve ever owned a rumor but my parents have and comparing their experience and the experience as I have read through several reviews I believe that this vacuum meets up to the same standards at a reasonable price. It does a wonderful job of picking up the dog hair, I was actually surprised of how much it actually picks up. Almost as much as my Shark upright. It also doesn’t really good job of picking up the find debris such as dust, dirt and sand. Also does a great job on larger debris such as dog food, leaves, grass, bark and other things that get tracked in from the bottom of shoes. I have used my upright directly after a robot cleaning just to see how much more I would get up and honestly I was surprised that it was minimal hair and debris and I mainly think it is because the vacuum can’t obviously get into every, nook, crany and tight corners. I have used the app and scheduled timer and so far it works great. I love that you can start it and stop it away from home. I love that you also get alerts on exactly what is going on and what is wrong with the robot vacuum when it’s not working. The only problem I’ve had is that it was getting stuck under a shelf and I easily fixed this problem with the magnetic tape that came with this product. It bumps into the magnetic tape and keeps on doing it’s job. I like that it has a low profile clearance though so it can go under my bed and other pieces of furniture that have a higher clearance where a lot of dust and hair or not reachable with an upright vacuum. I do pick up the dogs toys and chewys to make sure it does not get stuck on them. It does take a while to find it’s charger when running out of battery but it is just a robot and it makes sure it holds enough battery so it can do so. I’m pretty happy with the battery life. I live in a one bedroom, one bathroom apartment with a walk in closet, decent size kitchen and living room/dining room area. It is approximatley +900 ft.² and can clean all of it in one charge. Overall, I am very happy with my purchase. I would recommend this to any family or friends and also to you. I would like to finish this review by saying it will not replace your upright vacuum but is a wonderful tool for maintenance vacuuming especially for someone with OCD like myself. I will update this review if I have any problems in the future. Thank you Shark for another well made product at a reasonable price!
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Reviewed in the United States on October 14, 2017 by B. McShea