Shark Matrix Plus | 2-in-1 Robot Vacuum & Mop for Carpets & Hard Floors | Sonic Mopping & Powerful Suction for Pet Hair | Self-Empty Base | 60-Day Capacity | HEPA | LiDAR Nav | Black/Gold | AV2610WA
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Availability:
Only 4 left in stock, order soon!
Arrives
Wednesday, Jul 29
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Color: Black/Gold
Features
- HIGH SUCTION POWER & SONIC MOPPING: Ultra-powerful, whole-home cleaning on carpets and hard floors with strong suction that lifts dirt and debris, while sonic mopping scrubs hard floors for a deeper cleanall in one pass.
- NO SPOTS MISSED: With Matrix Clean technology, the robot cleans in a precision matrix grid, taking multiple passes over dirt and debris to deliver 30% better carpet cleaning (vs. RV2610WD single pass, tested on level loop sand).
- PERFECT FOR HOMES WITH PETS: The self-cleaning brushroll captures pet hair, dust, and debris while preventing hair wrap, helping maintain strong pickup performance across carpets and hard floors in homes with pets.
- TACKLE STUCK-ON STAINS: Sonic mopping scrubs hard floors 100x per minute, and for deeper cleaning, use Matrix Mop in the app to target zones and deliver 50% better stain cleaning (vs. RV2001WD, modified IEC 62885-6).
- SELF-EMPTYING & SELF-CHARGING: Holds up to 60 days of dirt and debris in a bagless base with no replacement bags required. With Recharge and Resume, the robot automatically recharges when low and picks up cleaning right where it left off.
- CLEANS EDGES & CORNERS: CleanEdge Detect uses targeted air blasts and corner recognition to pull debris from edges and corners into the cleaning path for 50% better edge cleaning (vs. RV2600 with CleanEdge off).
- CAPTURES DUST & ALLERGENS: True HEPA filtration captures and traps 99.97% of dust and allergens (down to 0.3 microns) in the base, helping keep fine particles contained for a cleaner home environment.
- PRECISION HOME MAPPING: 360 LiDAR vision quickly and accurately maps your home so the robot can clean methodically, detecting and avoiding objects in its path day or night while adapting to everyday changes.
- WHATS IN THE BOX: Shark Matrix Plus 2-in-1 Robot, XL HEPA Self-Empty Base, 2 Reusable Microfiber Mopping Pads, 1 Filter, 1 Side Brush, 12oz. Starter VACMOP Cleaning Solution, 1-Year Limited Warranty.
Description
The Shark Matrix Plus 2-in-1 Robot Vacuum and Mop combines ultra-powerful vacuuming with Sonic Mopping to deliver a complete, whole-home clean from start to finish. Designed for carpets and hard floors, this robot captures dust, debris, and pet hair while scrubbing away stuck-on messes for a deeper clean in every room. The Sonic Mopping system scrubs hard floors up to 100 times per minute while the vacuum simultaneously removes dry debris, allowing you to vacuum and mop at the same time for efficient, multi-surface cleaning. Matrix Clean technology uses a precision grid pattern to clean from multiple angles, taking repeated passes over dirt and debris to ensure no spots are missed across your floors. CleanEdge Detect enhances edge and corner cleaning by pulling debris into the robot’s cleaning path, while the self-cleaning brushroll actively captures pet hair and prevents hair wrap for consistent performance in homes with pets. After vacuuming, the robot automatically empties into the XL bagless base, which holds up to 60 days of dirt and debris for hands-free maintenance. The base features sealed HEPA filtration that captures and traps 99.97% of dust and allergens (down to 0.3 microns), helping keep fine particles contained for a cleaner home environment. Precision Home Mapping uses 360° LiDAR vision to quickly and accurately scan your home, creating a detailed map for methodical cleaning while detecting and avoiding obstacles day or night. Through the SharkClean app, you can schedule cleanings, target specific rooms or zones, initiate Matrix Clean, and set no- go areas for complete control of where and how your robot cleans. With powerful suction, Sonic Mopping, advanced navigation, and hands-free self- emptying, the Shark Matrix Plus delivers efficient, whole-home cleaning that works around your routine.
Brand: Shark
Model Name: AI Ultra™ 2-in-1 Robot Vacuum and Mop
Surface Recommendation: Carpets & Hardfloors
Special Feature: Cordless, Edge Cleaning, LiDAR Navigation, Sonic Mopping
Color: Black/Gold
Surface Recommendation: Carpets & Hardfloors
Other Special Features of the Product: Cordless, Edge Cleaning, LiDAR Navigation, Sonic Mopping
Controller Type: App Control
Filter Type: washable fabric filter (pre motor)
Battery Life: 110 minutes
Battery Type: Lithium Ion
Voltage: 14.4 volts
Power Source: Battery Powered
Control Method: App
Form Factor: Robotic
Item Dimensions L x W x H: 21.4"L x 14.96"W x 5.69"H
Item Weight: 17 pounds
Color: Black/Gold
Indoor Outdoor Usage: Indoor
Number of Wheels: 2
Recommended Uses For Product: Floor
Style Name: Matrix Plus Vacuum & Mop (60 Days)
Brand Name: Shark
Model Name: AI Ultra™ 2-in-1 Robot Vacuum and Mop
Included Components: Filter, Mop Pad, Shark AI Ultra 2-in-1 Robot, Side Brush, XL HEPA Self-Empty Base
Model Number: AV2610WA
Global Trade Identification Number:
UPC: 622356596664
Manufacturer Warranty Description: 1 year limited warranty.
Item Type Name: AI Ultra 2in1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base, CleanEdge Technology, for Pet Hair, Wifi, Works with Alexa, Black/Gold
Manufacturer: SharkNinja
Number of Items: 1
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Wednesday, Jul 29
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Color: Black
Where to start? With the bad, let us get that right out of the way. The mapping is abysmal, truly, we have run Bruce (if you can name a Shark branded robot vacuum, what other name than Bruce would you choose) 25 times, he is nowhere near mapping our house, compared to my brothers robot from a competitor who rhymes with BOOMBA, which did it in three runs. This Shark does not even play the same sport....this prevents me from doing room specific vacuuming. And that is it. Unless you have a multi story house, where this feature is a must have, set Bruce and he will clean you house. Wonderfully. Next, the not so great, Bruce is so mentally challenged. For a smart device, he is pretty dumb, but you want to know something, Bruce is determined. He will get the job done. He may have to fumble and bumble his way about, but he will get it done, and, if you watch, he does get a little smarter each time, just a little, but it is noticeable. Bruce used to do the house in large, long swaths, now he breaks it into one half of the house, then the other, and just the today, a new feature, he went around the perimeter of the house, cleaning the base boards. Small steps. As for his vacuum, top notch, perhaps too good. Bit of advice, if you get your own Bruce, run the beast on low suction for at least the first 4 or 5 runs....another con, Bruce does not know when he has eaten too much, and like a greedy guppy, he dies...locks up and cries for help... remember, I told you Bruce is not bright, but he is a work horse. When this happens, you cannot tell Bruce to restart, he has to start over, and hopefully one of Bruce's engineers will fix this, since Bruce will never know how much he has consumed, he has not the ability. Perhaps a command to send him to his base to empty himself, or a shorter duration than the 30 or so minutes it defaults to. Oh, and the base, the self empty….I am sure robot vacuums before the base were fine, if tedious, since you had to clean them every time….but the base, oh the base is pure genius. Bruce’s base is perfect, we take up with a button, and open it with a button, and never have to touch the refuse. No bag to buy, just push a button, the bottom opens and all that stuff drops out. If you have not noticed, but this family loves Bruce, we are now looking at getting Bruce a skin, to spruce Bruce up a bit…We have had Bruce for a week now, barely, but already Bruce has made an impact. I absolute honesty I cannot recommend this product enough, it works, it has quirks, but it works, and very well. Bit of advice Turn on all your lights until your Bruce gets a good map of the area, he is a camera based robot and needs to “see" the ceiling, mostly, for landmarks. Run it on low the first few tries, while Bruce bounces around the first few runs, then move to medium and so on. Remember, Bruce has no sesnor in his bin, he uses a set algorithm that tells him to go back to his base and dump his load. It is terrible. But his vacuum is great, so he gets too full too fast. I can manage it a little for the quality of his cleanup. Because our house is neither toddler nor robot ready, we did not have all our rooms ready, and so we began mapping with the bedrooms and bathrooms doors closed. This turned out to be a blessing in disguise, the mapping is not great, but it does move forward, slowly. Bruce stared being more efficient in our great rooms’ right about the time we added the bedrooms and bathrooms. Our house, 3 bedroom, 2 bath, 2 great rooms and a heart kitchen, Bruce can do it on one charge now, I think because we basically added one room a day after his initial runs. I think you can tell, Bruce has been a wonderful addition to our home, truly, a robot vacuum was a luxury I didn’t think worked. It works and now I know what gift I will give every new home owner I know. There a lot of options out there, some a lot cheaper, and if those meet your needs, get them, some a lot more expensive, and aside from one specific feature Bruce does not have,( multi floor mapping) I cannot imagine they are better. UPDATED 2/19/20 Mapping works now, had to delete the map once , run it three times, and bang! house mapped. Room specific vacuuming unlocked! Suggestions to others having issues. Delete the map and ( and I think this part is important) run the vac with every light you can on. The robot "see" and makes its map on your ceiling, the more light, the better it see's. To reiterate, my little robot, Bruce, has literally changed my house...cannot recommend enough. Updated 2/5/21 A year later and no regrets. One of, if not, the best purchases I have made for my home. I will state again Bruce is an addition to the house and family, he is almost a pet....a very dumb, but very hard working pet....he is like a toddler...he seems to always want to be where you are... He cleans your floors and carpets...If you are on the fence about buying a robot vacuum...let me put you at ease...buy one, this is no longer a luxury to my home, they are a requirement, utterly worth every penny. As for a Shark...I love mine. Works great, does what it is supposed to do. The only house I wouldn't think this is perfect for is multi floor homes. Short of that... a must have. 4/28/23 Still the best purchase we have made for our home cleaning. No change there...but a small observation...recently replaced some furniture and changed the layout of our home. We had to move the dock from a north to south orientation to an east to west...and, I swear, it now navigates even better than before.
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Reviewed in the United States on February 4, 2020 by Richard Hennry
Color: Black
Since we bought this in late November, which I suggest getting since it was newely half off its retail price of 600 (gotta love black Friday), I have only had to get out the old vacuum once. I was worried that we would have to get it out more than that to get under our cabinets in the kitchen, but that is luckily not a problem. If I see something under there now I just push it to the middle of the floor if I know shark is going to clean that day. So here we go... Pros: -it literally cleans about 95% of your floors. Hair is not a problem, tangling on the roller is not a problem, larger debris is generally not a problem (I had some things here and there get missed the first go around, but I mostly see that it has problems on carpets, which we have mostly hardwood floors so not a big deal). -it mapped out our first floor, which is sizeable, in about 2 go cleanings. I was worried about this as a large amount of reviews stated that it took 30 or more cleanings to map their house out and it still didn't map it correctly. The one thing I noticed about these reviews is that they are mostly from from a year ago, so I'm assuming that there has been a software update since then to address this issue. It was super efficient at mapping. - I see this as a pro, but some might not, is that it teaches you to adjust your cleanliness behaviors. You need to keep the floors free of obstacles (as much as possible) in order for this robot to do its job, which means moving your shoes, picking up toys, moving chairs, etc. It was good for my wife and i to adapt better habits anyway and this was a good way to Kickstart that for our household. - if you have allergies, this thing picks up a ton of dust. Since we don't have a pet (yet) it mostly picks up some food, hair and dust on the floor. Man does it help. My allergies have been much better over the past 2 months. - some people gave the app negative reviews, but I found it helpful overall. It is simple, easy and quick to make adjustments on. -you really don't have to empty this but once a month. And, honestly, I could get away with maybe once every 2 months instead. Don't forget to do a monthly maintenance check and clean the filter, but this is a 5 minute routine once a month. Much easier than busting out the bulky vacuum all the time. CONS -speaking of the app, it needs a no go zone feature. The magnet strips, while great, don't effectively help in managing the bots path all the time. Make sure to tape it or use 3m sticky stuff to keep it on the floor otherwise your bot will try to suck it up and take it for a ride with it. The no go zone feature would be helpful for wire areas, furniture, or kid play areas. I hear it is supposed to come along sometime in the future, hopefully soon. -carpet cleaning is a little bit of an issue. We have a giant area rug in our living room and it sometimes has issues with picking up stuff. Luckily, the bot does 2 or 3 sweeps, which most times gets the debris or fuzzies on our carpet, but not all the time. This is indicated on YouTube reviews that I watched before I purchased this, so I knew what to expect. -it is slightly noisy and takes a while to clean. I advise to make the schedule while you are not home, because it can change your daily routine pattern. Generally, it takes about an hour and a half to clean our 600 square foot first floor. I keep it on normal mode, but there is a higher power suction mode that is louder. So get ready to turn the volume up on your TV. I did hear from a roomba user though that this bot is quieter, so I guess it's subjective. -this is more if a personal gripe, it might not be a big deal for you, but I was hoping to have a meet the Jetsons vibe when I connected it to my alexa. I wanted to say "alexa, clean the kitchen" and it do just that. Unfortunately, it doesn't do different room commands, it just does its normal full routine. You can do this through the shark app, which is simple and easy enough. So designate room names and tell it to clean just that room. Still, if you have a kitchen mess and you want to use verbal commands through alexa skills to do something while you are continuing chores or cooking, it would be a nice touch if it did it. Oh well, that's just me. Overall a great purchase. Currently, I got mine for roughly 315 and I am doing monthly payments with Amazon, which I love this feature of Amazon's payments. I pay it off in March in monthly installments of 64 bucks. It is worth the money compared to those roombas that cause double or triple the shark bot. I did a ton of research on different vacuums and this one is in the top 5 (as of right now). I highly recommend this to anyone with similar lay out as us (mostly hard wood floors with area rugs). I found the cons to be just nit picking at its performance, and overall it makes our life 80x easier. I give it a 4.5 out 5 for my personal home and I hope this review was helpful. 1 year update: Dog hair: Still going strong and still highly recommend for those with mostly hard wood floors or linoleum. In fact, I recommended it to my mom and dad and now they have one and love it. We did finally get to test it with some serious dog hair. We had an Australian Shepard (which has super thick and clingy fur) and another dog that visited for several days. Both are extremely active and were all over our floors and our one carpet area. They left a ton of fur and it did take 3 or 4 cleanings to get up about 80% of the hair. Whatever was left over was bunched up on the carpet and was easily removable thanks to shark. Just be prepared to wait a few days for the fur to be cleaned up in the carpet. If it's hardwood then it is cleaned up instantly. Hair and roller blade: I have not had any issues with the roller blades and hair tangling. I had to untangle some hair that rolled to the center twice. It is an easy fix. Take scissors and a quick snip and boom solved the problem. The big thing is that it doesn't hinder the cleaning ability of the vacuum. Parts: I haven't had to replace any of the parts yet on it. Just keep up with monthly maintenance and it will hold up. Clean the filters and the dust cup monthly and it will run smoothly. The battery life is still the same too. No issues with battery degradation. Errors and software stuff: so the errors are minor with this robot. It is the occasional bumper is stuck and that the dust cup needs to be emptied, which is nice if you forget to keep up with maintenance. The only issue I have with the software is that it used to be able to clean specific rooms when I originally got it, but now it doesn't allow me to do that at all. It's a bummer since sometimes I still stuff in the kitchen and I just want it to do that room, not an entire cleaning again. Also, and this is a small gripe, but I wish that I could have the robot automatically go to max suction mode every cleaning. Instead, I have to go to my shark app on my phone and change it from normal mode (which is its default cleaning mode) to max. Overall, I would still say this is a 4.5 out of 5. Minor issues, but still totally worth it.
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Reviewed in the United States on January 24, 2021 by Scott McDowell
Color: Black
I got this vac 3 days ago. Ran it a 2 x each day. My initial impressions are positive. I have read good and bad reviews here and my experience is pretty positive. It works as advertised. It mapped out my house crudely and I selected the rooms. The app works well. There still needs to be several improvements to the scheduling to make it more effective. IMO once your house is mapped sending it to a room seems to work better than an entire house vacuum especially if you have a house over 2000 sq ft. It would be great to schedule a room to be cleaned at a certain time on a certain day. Some rooms get more use than others that don’t need to be cleaned. You can’t do that yet. How do you update software and firmware? One would think that new versions are coming out all the time. The navigation is good but there is room for meaningful improvements too. It bumps into a lot of things to find its location. I think the map should always get better but it seems once you save it doesn’t improve it any more. Would like more flexibility with the map and rooms in the app. Ie zoom and nonrectangular rooms. It doesn’t get stuck often but it has. It closed the door I. The bathroom and could not get out. It got stuck between a nightstand and a wall that was the same width as the vacuum. Both were easily fixed. I have a outdoor room that has one step. It would be nice if you have a way to have a second map for other floors. All that said, you get a lot of tech for the $ and it is pretty cool. There must be millions of lines of code in this thing, the logic is unreal. This is my first robot vac. I never bought one because they seemed more of a hassle than convenience but I think now they are an over that hurdle with the self-empty and improvements in navigation battery etc. It cleans pretty well. And is not loud. Someone else said he was loud.... compared to an upright it is nearly Silent. When it self docks it is louder for about 30 seconds while it empties. I’ll revisit it in a few weeks when I have more cycles on it but I am satisfied so far. UPDATE: Wow, its been almost 21 months since I purchased this item and I have to say it has become a member of the family now almost like a pet. It does its thing and does its will. Yeah, it has gotten stuck a few times on a sliding door track and locked itself in the bathroom but it sends me a message on my phone. It has updated its software on its own a few times since I've owned it . I really like that feature. After each update, the maps are messed up but they seem to fix themselves in a few days on its own and it is more accurate each time. I have replaced some of the worn parts, (widely available online) and it is an easy fix. There are a few features I wish they would develop. I would like to schedule it to go to specific rooms on specific days. I find for larger homes it is better to tackle a room or two each day while you are away. I've had it do the whole house a number of times and it takes a long time because it has to go back and recharge itself a couple of times and it restarts on its own, usually at an inconvenient time. The bottom line I still love it and would buy it again. When this one stops working I will get another shark. I stayed at a friend's home who had a top to line romba robot vac and it was no better than what the shark does. It may have had a few more features (no go, etc) but I bet in an update you will see those features in your shark. Still sticking with 4 stars. As I think they could do a few things a little bit better.
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Reviewed in the United States on April 15, 2021 by J. Fraser
Color: Black
I don't typically take the time to write reviews, but I thought this one deserved my time. We recently adopted a dog, bringing out pet count up to 3 with two cats already at our home, along with my partner and I both having long hair. Even with a house cleaner weekly, I decided I was done sweeping/vacuuming every day and it was time to splurge on a robot vacuum. I did tons of research and asked around, read every comparison review I could find and finally landed on this vacuum. I have only had it a week and I can't even begin to explain how excited I am about it. We ran it the day after we got it, after we had given it a full charge and a new home in the laundry room. The directions say 3 ft of space on either side and 5 ft in front, our definitely doesn't have 3 ft on either side (it does have 5 ft in front) and it seems to work just fine. The first day we ran it, it did a pretty stellar job of mapping our house. It got confused a few times but eventually figured it out (after cleaning my office 5 times, not complaining) and the map looks pretty spot on. We are working to break it out into rooms now. We have run it TWICE so far, and the amount of dirt and hair it has picked up is absurd - good absurd in the sense that the vacuum is doing it's job, bad absurd in that ew. I read some reviews that this machine was loud, which is a joke. Whoever thinks this vacuum is loud has clearly never used an actual vacuum before. It runs so quietly my cats don't even run away from it and as long as it's not in my office it doesn't disrupt my work calls at all. I wanted all the features of the roomba i7 without the price and this definitely delivers. I wanted mapping as we have tons of furniture and stuff for it to navigate around and I didn't want a vacuum that would only clean my office forever, eventually it had to figure it out. I wanted one that would resume cleaning because our house can be tough to navigate and I didn't think it could cover the full floorplan in 90 minutes, and most of all I needed a stationary dust bin for it to return to and empty before it resumed cleaning as - given the amount of hair - I knew I would spend all of my time emptying out the vacuum bin if it didn't self empty. This vacuum hit all of those nails on the head and does a great job at all of them. There are obviously some quirks to this vacuum, to assume it can be entirely self sufficient is getting a little too expectant of a robot vacuum - it doesn't have AI programmed into it. We have already had to clean out the vacuum once, as there is hair that gets wrapped around the spool and sometimes if the dust/hair clumps it has trouble sucking it up the bin station. The positives to this is the vacuum docked rather than me searching the house for it, and it immediately let me know there was a clog and I was able to very easily take the bin out, pull the hair out, and throw it away. I was expecting this and am completely okay with this, knowing we have an above average amount of hair and dirt in the house. Overall I think this vacuum is worth the extra $200 that sets it apart from it's lesser models for all the needs it fulfills as listed above. I think the cost benefit analysis of how many times i have to drag my clunky vacuum out and run it through the house (not even able to hit the tough to reach spots the shark is able to get) versus the $500 that this vacuum cost is no contest. I will update this review after a few months to comment on the longevity of the product, but as of now I'm absolutely ecstatic about my purchase and would highly recommend this vacuum to anyone who asks.
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Reviewed in the United States on September 16, 2020 by Barbara O.
Color: Black/Gold
Update 12/29/2025: if i could give a zero i would!!! ok, the warranty ran out November 2024, the unit has failed. It started to act up a month before the warranty ran out. I cleaned it, new filters, new rollers, did regular maintenance work, it still failed. I was told by a Shark rep after going through the steps to fix , and it can not be fixed. I was offered 30% off buying a new one from Shark! I paid 349 plus tax for a vacuum that only lasted a year with normal daily use in our home!!!! I have had Shark vacuums in the past, with no problems, so i stuck with Shark on the Robo Vac, and that was a big mistake to do so!!!! What a rip off!!!!! Now i am out a vacuum! Back to a broom and dust pan! It does not fail in a year nor cost almost$350!!!!! ------------------------------- OLD review: I did not get the highest model, but being a lover of shark vacuums I did purchased the self cleaning vac mop model to see if i would like a robot vac. All I can say is WOW!!! We have 2 dogs whose job is to shed, 4 cats, a cocatoo, hubby and kids. The first picture is random run, the second was from after returing to dock to empty and then back to point it had stopped at to finish. The 3rd is from a whole house programmed run. 4 rooms, 1 bath and hallway. The last one the pad from cleaning one room with the mop function. That blew my mind, it is not a frequently used room and had been washed a couple days before. Using a broom or cordless stick vac(not Shark, was a bad girl, i can say it will soon be replaced with a Shark version, no more straying from Shark)it looked like i could make a toupee daily!!! This robot vacuum 3 toupees in one cleaning! This was on normal mode, may try matrix next time and see what she finds!!! Love how she mapped the rooms, it was very accurate and let's you know the size of the rooms, and also the size of cleaning it does. It was very impressive!!! The mop feature worked great too. I have no complaints, no streaks, dried quickly and was not sticky. My goal is to get the shark robot vacuum wet/dry model that auto fills cleaning fluid too. I can not believe how much crud it finds and how clean the floors are. I do have some furniture it can not go under, but it does get under enough to help control dust bunnies, especially if able to go around the full piece of furniture. I will see if this helps lessen dusting since the floors are so much cleaner. It really is not that loud when it empties itself. Very quiet when working. I love that she can be programmed her to sweep the whole house and she does at 0300 daily. Off she went with no prompts. Could not be easier!!! She loves working nights! HA HA. I am not technically savy, so it took me a couple minutes to figure out the app. But, once I did, a piece of cake to set her up! Now to see if she does hold 60 days of this crews fur and dirt!!! I have confidence in Shark, that it will!!! If your home has two levels you would need 2, I have one room that has a step down into, I just place her in the room, push clean and off she goes. I am impressed that my floors do not look like they need to be swept again a few hours afterwards. I do not have carpet, but i do have a dog rug that absorbs all with shag pile under their food and water bowls, and she goes right over it! Its time to put the one down by the front door like that one, and I am pretty sure she will not have a problem with it. I am very happy that "Rosy" loves to keep my floors clean!
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Reviewed in the United States on October 12, 2024 by Debbie
Color: Black/Gold
This is my second Shark Matrix. I had 2 prior robo-vacs. One was okay, but had a bag and regularly needed to get the roller brush cleaned off. The other which I thought was going to be comparable, definitely was not. It kept losing the brush and just did not clean very well. Both were iHomes. The better of the two I used for quite some time, but due to accumulated hair under one of the wheels some of the plastic housing broke and the pins kept falling out of the door of the dust bin. Lots of fun fishing them out of the garbage. So that one is on its last legs. However, as I said I regularly had to clean the roller bar nearly every time I used it and that is a pain. I have long hair and 4 cats, so hair is a factor. I decided to research what Shark had to offer and it was considerable. I have a sharp corded stick vacuum which is my favorite to use on stairs and in my foyer. It has a roller bar that doesn’t get gunked up with hair. I’ve had that one for years, so this is what prompted me to go with Shark. Sure cleaning the vacuum occasionally is what you should be doing, just a vacuum should not use extensive cleaning every time it is used. I did a bit of research and decided on one that does not use a bag, has a self cleaning roller bar and can mop if we decide to do that. Mind you, this is light mopping as you are just pushing around a wet pad. SET UP: Getting this set up was easy. You push down the base plate. Put the Base unit on that and plug it in. Put the brush on the robo-vac. Remove the mop head from the vacuum bin and put that into the vacuum. I put the vacuum against the base unit to charge. Then you download the app and follow directions to connect the robo-vac. You need to wait for it to charge and then you can send it around to survey the area. USAGE: Once the survey was done, I set mine out to do a portion of the house. The next day I did the rest. You can opt to have it return to base every half hour, of cleaning if you want, but I find this takes up enough battery that it was having to clean in two separate time frames to accommodate that. Much depends on the size of your house. Mine isn’t that big. Also depends on how dirty your house is. As I mentioned this is my second system. The first one impressed me so much that I invested in this second one. My first one is at our house, the second at our lake house. The old first ihome is used in our basement floor which has a family room and laundry room and the cats always track litter there. The second iHome is being donated. Maybe someone who doesn’t have pets will find some use for it. What I like about this one is: Brush roller handles hair well. You can clean it occasionally and it will be fine. Does not seem to get stuck in corners, or in odd spots as much as prior ones. Seems to not have issues with cords as much as a prior one. Does not lose the rotating brush constantly (if ever) No bag to replace. Just a cup to empty. Filters can be washed Overall it just seems to do the job well. Sure with a robo vac, it does not get into corners behind stuff, or odd little nooks, but it gets the bulk of stuff. In the kitchen where we have an island, sometimes we pull out the chairs so we can clean around them differently. Same with the dining room table too. MOPPING We have used the mop option, but are sensitive to the need of letting the solution area dry out. So for this reason I may not use it much. Time will tell. It did a decent job. We marked some areas as no-go areas. (base of cat trees). You have to zoom in to designate small areas. One thing we wondered is whether it wets the pad right away or waits till it gets to the designated area. It wets the pad at the start and mops from the base unit to where you send it. I think it would be better to wait till it gets to the designated area. In our case, the unit is in the living room and we wanted to mop the kitchen, so it did a swath of the living room on its path to the kitchen. We consciously opted to get the 2nd one with the mopping option, despite rarely using it on the first one. This was due to our experience with the iHome system. The first one was “okay” and on the second one we opted for one without the mopping option, thinking we would get a comparable model just missing the mopping part. It was not a good assumption. The second unit without the mopping option was a vastly inferior model. So using that correlation from the iHome system to the Shark systems we opted for the exact same model that we liked. The only thing the iHome did in my opinion better than this system was in the software. It showed me progress as the robo vac was working. This one does not. You get a Mission report at the end.
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Reviewed in the United States on April 17, 2026 by atmj
Color: Black
Update 8: My robot has developed a leg fetish (see video), can someone recommend a good therapist for robots? Update 7: Cleans well except for any of the following when 1/4" to 1/2" long: thread, yarn, Doritos, felt, etc. I think it just needs a better brush. I'd trade the current tangle resistance brush for a brush that helped clean better any day. It is fun at parties though: Guest 1 drops a Dorito; Guest 2 steps on Dorito; I call: "Alexa, tell Shark to clean dining room"; Guests laugh hysterically as Shark IQ drives over Dorito fragments leaving them undisturbed. Update 6: When you press the Play (labeled Clean) button in the Shark app, if you pick the option to clean up to 3 specific rooms, you cannot clean the last room entered on the map, it won't let you scroll that far (they put the button over that option) so you can scroll it into view but you can't hold the scroll position in view with one finger while clicking the option with the other, if you let go of the position to click the option it goes back behind the button so you cannot click it. So make sure the last thing you add to the map is a no-go area so that all of the other rooms are options when sending Shark to clean manually (you can always clean the "hidden" room via Alexa though). Update 5: Mapping has completed. Labeling rooms is not intuitive, after you add each room, it makes you rename all of the previous rooms you already defined and labeled as follows: Define room 1, give it a name, define room 2, give room 1 a name, give room 2 a name, define room 3, give room 1 a name, give room 2 a name, give room 3 a name ... So I have my rooms defined, I have one Shark IQ set up, I can send my Shark to clean a specific room as follows (paraphrasing because I don't remember the exact wording): Me: "Alexa, ask Shark to clean the Family Room." Alexa: "Which Shark vacuum would you like me to use?" Me: "Shark". That's right, I have one Shark and I named it Shark, but every time I tell Alexa to do something with my Shark, it asks me to pick a Shark out of the following set of Sharks: [Shark]. Shark app will not let you schedule cleaning of a room or a set of rooms. You can schedule when to clean everything, you can't schedule when to clean something. I want Shark to start cleaning after everyone has left for school and work, and I want it to finish before anyone gets back. Unfortunately, because it takes about 2.5 hours to clean my house, between, emptying and charging it finishes around 6 pm. We start getting home from work and school around 2 pm. So, I tried scheduling rooms through Alexa Routines. The only way you can schedule the Shark skill in Alexa is to schedule Alexa to ask you what you want the Shark to do. I tried using Google Assistant as outlined in the documentation found in the Shark app but Google Assistant can't find the Shark ROBOT service as described in the Shark IQ documentation. But I was able to schedule cleaning of 3 rooms a day so that the robot is always dormant while we are at home and every room gets cleaned every 24 hours: I used Google Assistant Routines to have Google Assistant tell Alexa what to tell the Shark to do, it works flawlessly. The hard part was setting up 10 "Say something" commands for each schedule: First "Say something" command tells Alexa which room needs to be vacuumed, the next 8 "Say something" commands in each Routine I put four spaces in (not sure if quantity matters) that pause Google Assistant long enough for Alexa to ask which of my one robots I want it to use, and the last Say command says: "Shark". So to schedule my Shark IQ to clean specific rooms at specific times on specific days I put a Google Mini next to an Echo Dot and the Google Assistant takes care of the schedule, the Google Mini tells the Echo Dot what to do, the Echo Dot then tells the Shark what to do. Rube Goldberg would be proud. Update 4: Scheduled runs often fail complaining: "... cannot run because its dust cup is missing." So I may need to find the dust bin sensor and hard wire it to always report present since it often reports missing even though dust bin is properly inserted and latched. The only time I have ever removed the dust bin was to clear dust cup error. Update 3: New firmware today: V3.4.11-20191015V3.6.18-m149-Oct 26 2019MesaM1.8.20MesaB0.1.1S2.0.107 I wish they would publish change logs. Update 2: This is what I want before I give this product 5 stars (some of these features probably already exist for this product already but won't be enabled until mapping is complete): 1. Ability to get rid of BotBoundaries and instead draw boundaries on map. 2. Ability to give robot verbal hints about where a new dry spill is as in: Alexa, tell Shark to clean Kitchen Southwest. What I'd like that to do is imagine that each room has 9 dots: NW, N, NE, W, Center, E, SW, S, SE. Center is default. When you send it to a room it starts at the dot specified where W and E caused it to clean a third of the room first traveling N to S and S to N, N and S cleans a third traveling W to E and E to W, and NW, NE, SW, and SE start by cleaning a quarter of the room and sending to the center cleans third of the room first either traveling N to S or W to E, whatever it normally does when cleaning the whole floor. This way when you want to clean up a spill of dry goods you can send it to the point of nine closest to the spill in that room to start. 3. Ability to see location of robot on map in app. Helpful when you need to find robot for any reason but you can't hear in stereo. For me, using the existing find robot feature is like playing the game hotter colder as it only tells me if I'm getting closer or not each time it plays sound because I can't hear in stereo. Update 1: After I wrote my original review I noticed that the cleaning history was updating but the app said that it couldn't connect to my Shark. So I now think that there really was just an issue with Shark's servers. Day 1, no connectivity issues. Day after posting my review: no connectivity issues. The Shark has cleaned my house 25 times but says map is only 40% complete. The incomplete map that it won't let me edit yet looks 100% accurate and 100% complete. So I'm raising my rating from 1 star to 4 stars instead of 5. Next week if mapping still isn't finished I'll lower it to 2. After mapping is complete and I've been able to test all the features I might raise rating to five stars. So far, it has cleaned house well on schedule, alerts me at work when it gets stuck (now averages getting stuck less than once a day) so I can send one of my kids to get it up and running again. I wish it came with three times as much BotBoundary. Original: As soon as it installed firmware version V3.4.10-20190826V3.6.15-1321-Aug 27 2019MesaM1.8.2MesaB0.1.1S2.0.102 it could no longer stay connected to WiFi, so to control this vacuum by smartphone or voice you need a WiFi robot capable of turning the Shark IQ RV1001AE off, waiting 10 seconds, then turning it back on. I have two subnets/SSIDs, one mesh (Google WiFi), one not (Google Fiber's Built in WiFi). None of my other wifi devices at home have any trouble staying connected to either network. I've tried my Shark on both since the firmware upgrade, it disconnects from both. So it can still vacuum the whole house on a schedule, returning to base to empty and to charge on it's own. I just don't get notifications when it gets stuck, and I can't send it to go clean a specific room in my house without first walking over to the charging base, turning the vacuum off, waiting a few seconds, and then turning it back on. If the noisy vacuum interrupts a conversation, I can't pause it with my phone, I have to get up and press the Dock button or turn it off. Also, when it gets stuck, it usually gets stuck right when it starts working as one of it's wheels will slide off the side of the charging base ramp pad and somehow get stuck on the of the pad with the stuck wheel on the carpet but the ribbed side of the wheel stuck on the corner of the ramp.
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Reviewed in the United States on December 5, 2019 by losmurfs
Color: Black
When my wife and I downsized to a home with about 1000 square feet of living space, we knew we wanted a robot vacuum to keep the 80-year-old white oak floors clean. We wanted four things from our robot: A self-emptying dustbin and charging station, to have it connect to Alexa so we could verbally have her tell the robot to start cleaning, and to be able to tell it to go clean one or more specific rooms. Roomba and Shark both have systems that can do all those things. We chose this Shark IQ system because there were lots of reviews saying they did a better job on hard floors and because the Shark vacuum is quite a bit less expensive. We have no regrets. The Shark IQ is a great system for our needs. It will clean all six rooms on our main level and our two small hallways on a single charge, it efficiently navigates its way back to the self-empty charging base to empty its dustbin when it fills up, then returns to where it left off and finishes the job and returns to its base to empty again and recharge. Alexa integration is pretty good, too. When my wife or I leave for a long walk or to run errands we ask Alexa to, "Tell Shark to start cleaning," then tell her, "Rosie Jetson" (the name we gave our Shark), when she asks, "Which robot?," and off Rosie goes. By the time we get back the vacuuming is done. Yay! Some reviewers have claimed their Shark was not able to map out their home's floorplan. We didn't have that problem. After about a week of cleaning our home Rosie Jetson had mapped our floor plan. Once that was done I spent a few minutes outlining each of our rooms in the Shark Android app, gave the rooms names (kitchen, dining room, etc.), and that was it. Once our floorplan was entered we could ask Alexa to, "Tell Shark to clean the kitchen." Then, after clinging to the left wall of our living and dining room and navigating around our dining room chair legs, Rosie makes it to the kitchen, vacuums, and returns to base. Job done. Awesome! OK. Now it's time to tell you the sad stuff. Rosie was not our first Shark IQ robot. The first unit we received from Amazon was a refurbished unit, and it was defective. Our first Shark would not connect to our home WiFi, so it could not communicate with Alexa, my smartphone, or map out our floorplan. We called Shark for technical support and, after trying to troubleshoot our robot for 30 minutes, Shark Tech Support declared our original unit dead-on-arrival and sent us a brand-new replacement self-emptying Shark system. The replacement works like a charm and Shark's customer support was excellent. There are also some things Rosie doesn't do well. She doesn't sweep nto and vaccume all the way into corners and other spaces she can't fit into including a cornet next to our sofa that has an end table with legs that are too close together for her, she gets tangled up in lamp and extension cords (more on that in a moment), we have a set of lightweight nesting occasional tables that she pushes around an inch or two each time she bumps into them,and my wife's tennis shoes, which live under our dresser, get re-arranged and pushed to the back against the wall when she vacuums. I addressed the problem with lamp and extension cords by buying a cord protector/cover and will build a little wooden square of 1x2 furring strips to put under our dresser so my wife's shoes don't get pushed to the back. Simple fixes, but you should be aware that robot vacuums aren't smart enough (yet) to avoid these shortcomings. So here's our bottom line: We're really happy with Rosie Jetson, our Shark IQ robot vacuum. Pros: * Does a great job of vacuuming our hardwood floors and the carpet mats at our two entries. * Maps the floorplans and can be told to vacuum a specific room. * Self empties its own dustbin into the charging base. * Cleanings can be scheduled using the Shark app. * Responds to voice commands to "start cleaning" via Alexa or Google Home. Cons: * Pushes lightweight things around sometimes. * Cannot clean into corners or tight spaces, so you'll still need to vacuume manually now and them. * Dirt doesn't just disappear. You have to empty the self-emptying base now and then. You also occasionally need to clean the floor brush, particularly if you have household members with long hair. * Rosie Jetson, the Robot Maid from the Saturday Morning "Jetson" Cartoons I grew up with, could dust, too. Our Shark robot doesn't even try. Maybe next year, Shark people?
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Reviewed in the United States on January 3, 2021 by Peter Harrison