Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black
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Availability:
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Arrives
Tuesday, Aug 4
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Style: AI Dry Auto Empty (60 days)
Features
- INCREDIBLE SUCTION: Powerful Shark suction picks up dirt and debris on all floor typestackling even the toughest of messes in your home.
- NO SPOTS MISSED: With Matrix Clean Navigation, the vacuum cleans in a precise matrix grid taking multiple passes over dirt and debris for whole home, deep cleaning coverage.
- IT EMPTIES ITSELF: The bagless, self-emptying base holds up to 60 days of dirt and debris while its true HEPA filtration captures and traps 99.97%* of dust and allergens (*down to .3 microns).
- PRECISION HOME MAPPING: 360 LiDAR vision quickly and accurately maps your home so your robot can methodically clean detecting and avoiding objects in its path, day or night, adapting to everyday changes in the home.
- PERFECT FOR HOMES WITH PETS: With powerful vacuum suction, Sharks self-cleaning brushroll, and HEPA filtration system the robot captures pet hair, dust, dander and allergens with ease.
- EXTENDED RUNTIME: Up to 120 minutes of runtime for whole-home cleaning. And with Recharge and Resume, the robot will return to the dock, recharge, and can pick up where it left off.
- BUILT, TESTED, AND PERFECTED: Shark puts their robots through rigorous testing to guarantee reliable, and high-quality performance.
- WHATS INCLUDED: 1 Shark AI Ultra Robot, 1 XL HEPA Self-Empty Base, and 2 Side Brushes.
Description
The Shark AI Ultra Robot Vacuum combines powerful vacuuming with Matrix Clean Navigation, leaving no spots missed for an whole-home clean. Features include: Shark's powerful suction power, Matrix Clean Navigation for a deeper clean, Precision Home Mapping for an precise cleaning and object avoidance, and a HEPA 60-day capacity self-empty base that'll keep allergens locked in the dust bin with every clean.
Brand: Shark
Model Name: Shark AV2501AE
Surface Recommendation: Hard Floor,Carpet
Special Feature: Bagless, LiDAR Navigation
Color: Black/Bronze
Surface Recommendation: Hard Floor,Carpet
Other Special Features of the Product: Bagless, LiDAR Navigation
Controller Type: App Control, Voice Control
Filter Type: HEPA
Battery Life: 120 minutes
Cleaning Path Width: 5.67 Inches
Battery Type: Lithium Ion
Capacity: 60 days
Power Source: Battery Powered
Batteries are Included: Yes
Control Method: Voice
Form Factor: Robotic
Item Dimensions L x W x H: 13.08"L x 8.43"W x 13.9"H
Item Weight: 15.25 Pounds
Color: Black/Bronze
Recommended Uses For Product: Cleaning homes with pets, Carpet, Hard Floor
Number of Power Levels: 1
Portable: No
Indoor Outdoor Usage: Indoor
Finish Types: Bronze
Style Name: AI Dry Auto Empty (60 days)
Brand Name: Shark
Model Name: Shark AV2501AE
Included Components: Filter, Self-Empty Base, Shark AI Robot, Side Brush
Model Number: AV2501AE
Global Trade Identification Number:
UPC: 622356574488
Manufacturer Warranty Description: 1 year limited warranty.
Number of Items: 1
Item Type Name: AI Ultra Robot Vacuum, with Home Mapping, 60-Day Capacity HEPA Bagless Self Empty Base, Perfect for Pet Hair, Wifi, Works with Alexa, Black/Gold
Manufacturer: SharkNinja
Unit Count: 1.0 Count
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Tuesday, Aug 4
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Style: AI Dry Auto Empty (60 days)
I purposely did not write a review for this immediately after receiving it. I think those reviews really do not tell you the full picture because everyone is excited and then they rant and rave about it, not knowing that it should run through its paces beforehand. As of today, it’s been approximately nine months since I’ve had this machine. In fact-it is running right now as we speak. So, if you were expecting this machine to clean everything in your house, well, it won’t. However, if you put it at the setting of an average clean, it will pick up the dust and everything else in between in the common traveled areas. If you place it on matrix clean, you will run the battery down and it will take a couple of sessions in order for it to clean your entire place based on the square footage of your home. One recommendation is to make sure every week you dump out the container or the collecting bin. Also, when you do, make sure you inspect what it has picked up when dumping!!! I had found that it my wife’s missing earring, a few dimes and a missing screw that I was looking for for my key fob to the car. So make sure you are looking to see What the vacuum shot into its collecting bin. Also, in regards to hair, it will pick that up however, make sure you have a fine or small screwdriver available. The hair tends to bind up the bristle wheel that is next to its traction. If there’s any long hair, or dog hair or what not it will end up collecting there and bind up the Pick up Wheel or spindle. You will have to unscrew two small screws and gently take it apart and get that tangled weave of hair out of there. There is a ball of it binding the wheel to make it free flowing. What will happen is over time, it will not spin as well, it will drain the battery because it had to work harder when working, and then you will get errors stating that the wheel is caught up somehow. It is because of that reason you need to make sure that you do a monthly maintenance check on this vacuum. It’s just like any other robot vacuum / it can only do so much as it’s designed for. Constant preventative maintenance insures that your robot vacuum will operate properly like brand new. As in with bumping into things and so forth, it does have some hiccups where it cannot find the collection bin. You may want to make sure that the Wi-Fi is working properly in your house and also make sure that the base unit is plugged in properly. I’ve already had that happen to me a couple times because the vacuum Will sometimes pull out the cord when vacuuming around it- the cord is on the floor and then it has problems finding the charging base even when it’s right next to it….just a suggestion… The app is very friendly to use, and you can set your zones, so customization is really user-friendly- once again. Also, this machine tends to find its way quite easily through all the areas corners, nooks and crannies. It operates in the dark because of its motion sensor, and Vacuums our entire floor in one charge based on its settings. 1750 Sq feet. It notices stairs, and also one feature I do like is that it does adjust to objects that are either stationary or if you’re standing in the way. Meaning, if you’re standing in the vacuum comes up to you it will work around you. It will then turn around to do the next pass. If it sees that that object is not there, it will come back And vacuum the spot where you were standing. That’s a very cool feature in my opinion. I also noticed that it does not miss or uncover typical open areas. They are very uniform when this robot is vacuuming those spaces, almost like a golf course lawn pattern. Once again: nice job in uniformity. If you are low on charge, the vacuum will stop, find the charging unit, recharge, and come back to the same exact spot and continue vacuuming until the whole (day task) is completed… Keep in mind, this won’t do everything, but it does keep the dust down. In tight corners, this will not be able to reach due to its circular design. The main key is to perform monthly maintenance on this vacuum if you are running this one to four times a week. If you maintain that which is very simple, approx 5-10 min of time, you’ll be very pleased with this shark vacuum. I just bought another one for our downstairs because I am that impressed. Additionally, I purchased two extra batteries to make sure that this model is discontinued. I have enough prolonged extended time for this machine to keep going. This is a great investment. Good luck!
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Reviewed in the United States on February 23, 2024 Reviewed in the United States on February 23, 2024 by TDubs82
Style: AI Dry Auto Empty (60 days)
So I actually bought this in July of 2022 but did not open the box however until January 2026...yeah I know stupid on my part! We were remodeling and replacing carpet to hardwood floors so I thought this was a good idea, we were not quite finished so I left it in the box and quite frankly forgot about it, again I know stupid on my part! I am seriously kicking myself in the butt for not using it sooner! I have been using Minny everyday since the end of January and what a game changer she is! We have 2 short haired, hound mix dogs and 2 short haired cats and she seems to get their hair, our hair and ALL the dust bunnies! I do have to say with the XL cup, I still have to empty it every other day but I have not really swept in 3 months, that used to be an everyday job! Unless something big gets tracked in of course! I have had no issues with the app or wifi connection and the house mapping is spot on! My only issue is in the last few days is an error needing to clean out debris. I simply can't find anything wrong and I do empty out her internal cup once a week due to hair build up! Today I pulled her apart because clearly there is something wrong and I found so much hair wrapped around the roller internally that you would not see just by turning her over and looking! I took some pliers and pulled it out and used the air compressor to give her and her filters both on her and in her docking station a good cleaning and shes now good as new! I added pictures so you can see where I'm talking and yes that's before cleaning her which took about 45 minutes total! I do have new rollers and filters for replacements but I'm not quite ready to change them out! Also, there is something much fine dust she is picking up and I am impressed as heck about that!!! Overall I love this little robot and she does a great job, takes her about 80 minutes to clean the1200 square foot upstairs of the house and i love her!! I am very pleased with Shark products and this one is no different! No issues that can't be fixed with a little maintenance on my part and well worth it!!
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Reviewed in the United States on April 5, 2026 Reviewed in the United States on April 5, 2026 by Amazon Customer
Style: AI Dry Auto Empty (60 days)
UPDATE 9/27/2024 AFTER ~2 MONTHS OF USE As a vacuum I continue to love this device. It's app enrages me more every single day and I'm about to simply put it in the attic because without the app it becomes increasingly useless; I wish I could take away more stars this app is so bad. I'm hoping SharkNinja cares enough to read these reviews and actually takes action, otherwise they may go the way of Sonos with their horrible app decisions. This isn't 2005 when iRobot could do stupid things and get away with it because there was no competition. While I'm not one to throw money away, I will replace this with something else that actually works and doesn't need an app to do simple scheduled cleaning runs. I could give two hoots about whether it has a "map" at this point, just clean the doggone floor -- do the basic thing you claim to be able to do and do it well. Is that so hard? I'm guessing they don't care given they can't seem to do simple things like when I log into their website with exactly the same credentials I use in the app, it doesn't show my registered products, or when I scan the QR code in the app to store the Model and S/N it can't store it for more than about 5 minutes before it literally just disappears. If you can't do simple things, complex ones are probably out of reach. The system has some kind of serious software bug in it related to map storage. I work for a software company, and all the signs are present that there is a significant problem with the storage system for maps and/or the communication between the app and the robot relating to the map. I say this because our robot just lost its map one day about a month ago. No errors, no problems running, it just literally disappeared. The schedule continued to run, so I didn't notice it until I looked at the cleaning notification one day and noticed that it was reporting a run time of almost 2 hours (which sounded about right) but a 0 ft squared cleaned. It sure made a lot of noise and picked up a lot of dirt for not cleaning any square footage of my first floor! When I dug into the app, the map was gone. Just not there. When going into settings to look at the map, I just get the infuriating purple spinner. No messages, no indicators of a problem, just a total lack of communication about what is going on and no map. So I set about the task of trying to correct the problem. First, I delete the map and go to try and re-explore. It seems to delete, and it will run an exploration run, but then it just sits with that obnoxious purple spinner and the question about whether the map represents the home properly or should it re-explore, with the Accept button greyed out and NO OTHER OPTIONS AVAILABLE. I've re-explored 20 times and left it sitting on that screen overnight for 8 hours with it never finishing. Ever. And this is why it's about to become trash!!! Without running the explore successfully, you can't set the schedule! You can't run a manual cleaning run with the app! If I wanted a vacuum I had to physically go push the button on, I could have bought something a heck of a lot less expensive (which is what I'm likely to do at this point). SO then I thought, like most technology of this sort, it might just need a complete fresh start. Stuff happens, memory gets corrupted and needs wiped, no problem. So I deleted the robot from the app and had to go through the mind-numbing and excruciating process of re-joining to my post 1995 WiFi network which is too fancy and elaborate with its new-fangled 5GHz technology for these developers to figure out (or Shark is too cheap and obsessed with profits to use a more modern WiFi SoC). Go through that process and run the explore another 10 times with no change. Then I reset to supposedly factory settings. Same result. Same absolute rage-inducing nonsense getting it to connect to the WiFi (though I think I finally figured out the trick on that). I am not convinced it actually DOES reset to factory settings or wipes the memory clean, because I'm continuing to have the same problem. Exploration simply will not finish successfully and so I can't schedule or make it clean without having to go under the table and push the button. Total ridiculousness. A factory reset should restore a copy of the firmware as it was when it came out of the factory -- and mapping worked out of the box. Now it doesn't. I am left with the conclusion the reset does NOT actually reset the memory. This is just infuriating. Oh, and before you say "contact support". I have. Crickets and bullfrogs, ladies and gentlemen. So far, crickets and bullfrogs. If that changes, I'll post a new update, though. Message to SharkNinja -- when you released an app, you became a software company. That has certain requirements and sets certain expectations. You are FAILING to meet any of them. +++ HOW TO DEAL WITH MODERN WIFI AND THIS RIDICULOUS TWELVE CENT WIFI CHIP +++ The key to making this work is whether your phone is trying to access the Internet or any from anything other than the same 2.4GHz connection this unit is using. So what I have to do: 1. Log into Eero and turn of 5GHz (on my version this is under troubleshooting; nearly every mesh single-SSID system has a mechanism to temporarily disable 5GHz b/c this cheapness is so prevalent in so many devices) 2. Turn WiFi off on phone and leave off for a couple of minutes (this is a precaution to make sure 5GHz is truly not picking up the connection) 3. Turn mobile data off on my phone (airplane mode didn't cut it 2 out of 3 times; turning off mobile data always worked) 4. Turn WiFi back on and make sure Bluetooth is on; if you tried airplane mode and left bluetooth off and don't turn it back on again until the app prompts you, you're hosed and will have to start over from the beginning - I experienced this multiple times 5. Put robot into discovery mode 6. Connect to the robot and go through the unnecessarily plentiful prompts full of stupid and useless information in the "wizard" 7. When you get to the network selection screen, your WiFi network SSID should show up --- if it doesn't, one more thing to do is go into your phone WiFi settings and join your 2.4GHz network (keeping the Shark app in the background), which will disconnect you from the WiFi Direct connection with the robot; let it connect fully; then go disconnect from your access point and reconnect to the robot WiFi Direct AP in your phone settings. 1 out of 3 times I had to initiate that re-connection, which I'm guessing is due to some sort of timeout happening, but I'm not sure. ***** PREVIOUS REVIEW ***** I got a previous version of this vacuum robot for my wife's business space and was super impressed with it. It didn't really NEED me to use WiFi and the app to make it work, and wow, she knew the floors were dirty, but not THAT dirty. It's done really well for her in the couple of months she's had it. Come Prime Day 2024, I figured I'd pick something up for the house. Our Jack Russell terrier is getting older and shedding like a monster, and I abhor dog hair, so having something that could help us keep up with that was desirable. Having been an early adopter of the Roomba back in the day, the one thing I abhorred and has kept me from a robot vacuum since going through 2 or 3 early versions was emptying the anemic dust bins on these things. The self emptying on my wife's has been awesome and I was looking at this to be even better because AI, right? Well, yeah, not so much. As a physical vacuum, the unit cleans pretty well. I don't have any real complaints there, and the self-emptying is nice and has worked well so far. LOTS of dog hair in that bin. More than I realized was present, actually. Gross. But it is hands-free to empty which is pretty awesome. So it does clean (perhaps) even better than I expected. This unit leaves me utterly disappointed in the app and it's supposed AI, however. The intelligence is pretty artificial from what I can tell, and not in a good way. Getting the system to map the house took three tries before it decided it actually did need to go into the big 20 square foot, devoid of any furniture, people or other obstructions area in my mud room. It did finally map the full space, and shows the area to be roughly 900 feet. By my calculations that's roughly right, and the map is pretty close in its shape, though there is a big blob in one of the rooms I still don't quite think aligns to reality. But it's close enough, and the vacuum will still go into the area represented by the blob, so I'm not really sure what that's about. I guess I could be misinterpreting the display, after all I don't have Artificial Intelligence, I just have my brain. Where the app falls utterly short, though is there is no true practical use of the intelligence the system has built about the area. It has a map, but can't really use it in a meaningful way! The value of a robot vacuum isn't to make a bunch of racket while running around a specific room while I'm entertaining or trying to watch a movie. The value proposition of a vacuum robot is to automate tasks I don't want to do on my own. Like scheduling a cleaning job in a specific room at one time, and scheduling another cleaning job in another room during another time window. Being able to send the robot to a specific room ad hoc isn't in the top 5 basic requirements I would post for a system like this. Top 10, maybe? But not before actual honest-to-goodness helpful AUTOMATION. But Shark has not deemed the utilization of the map with the schedule to be an important feature for their app. It's an FAQ as to whether you CAN do that, so it isn't like they don't KNOW people want this capability. And multi-point scheduling is something that vacuum robots have been able to do for years (iRobot's app can do this for most models now, for instance, as can other brands). Multi-point scheduling is such a simple app task at this point there are libraries available for plugging that kind of function into a mobile app. Come on, Shark, you aren't in the least bit intelligent if you can't actually use the intelligence to do something useful!!! THIS IS SHAMEFUL and speaks to a complete lack of either 1) understanding your customer use cases or 2) caring enough about your customer to do something besides put your shortcomings into an FAQ. SO you can't schedule the vacuum to work on specific rooms it has mapped out at specific times, scheduled cleaning is an all or nothing thing. BUT, if you enable a no-go zone to try and, say, keep the dogs from being too overly disturbed during the all or nothing scheduled cleaning, that area is now apparently a black hole singularity for the vacuum and can never be gone into again as long as the circuits of the poor little creature draw power. Unless you of course go to the pain of deleting the no-go zone to get it spot cleaned, and then have to work with the app to maybe successfully recreate it. The creation of rooms and no-go zones has been a spotty and painful action within the app. Sometimes it works, sometimes it hasn't. I've had to go so far as to reboot my phone to get the "resizer" of a no-go zone to resize or move around on the map and the app acknowledge and save it properly. I'm done recreating the zones and will just sweep those from now on, I'm so fed up with it. The fact that you can't override these zones for a spot clean, is again a sign of either complete development laziness or incompetence. It's a simple matter of a question -- "you've asked to spot clean this area, would you like to override the no-go zone for this session" and then let the little guy run wild in his heretofore restricted space. It's AI, after all, not just common human intelligence we're working with here!! The reason that the all or nothing approach to scheduled jobs sucks so bad is that this thing is LOUD. My wife's unit is not loud like this one (I'm guessing the 'superior' AI brain of this model must be making the loud clacking sound on our home model, but I'm not sure). From the first run taking it out of the box, it has made a terribly loud clacking sound as it runs around picking up dirt. I've looked at all the troubleshooting steps and the brush isn't clogged, there's nothing stuck in it, and it is firmly in place like it should be, but it definitely seems as if the bristles or the little blue sweeper stripes are hitting the cross bar of the guard hard enough to make an obnoxious sound. I know it's brush bar related, because when the super brain was running around the house for three hours mapping things, it was actually relatively quiet -- enough so that if that's how it was when doing its job, I'd have no other problems; alas that's not the case. SO, when you're trying to get that scheduled all or nothing cleaning done overnight, and the kids are downstairs in the basement trying to sleep, all they hear is a thwack-thwack-thwack-thwack-thwack sound as it runs around the first floor. And since it seems ~900 square feet of space is too much for the system to do on a full charge, it starts doing that thwack-thwack-thwack thing at 3am after it has returned to the dock and recharged. I do really like the "return to recharge" and "return to empty" features, don't get me wrong they're awesome, but with all the racket and the all or nothing approach, I can't get the whole first floor vacuumed and the kids a full night's sleep. It's rather sad (first world problem, I know, I know, I should put brooms in the kids hands -- we do that too!) but for what you pay for this device (even on Prime Day) that claims to have an AI engine at play in its favor, I expect more. And just to be clear, this isn't a house that's filthy with layers of dirt all over the floor by the time the little dude gets going. We swiffer and sweep throughout the day to clean up spot messes and we're not living on a farm or something where we're tracking in mud three inches deep a day. There's kid chaff and some dog chaff around, but this isn't a "heavy" mess we're dealing with on a daily basis. While I don't love the unit, it does appear to me that proper app development and updates would resolve the problems I have (outside of the noise). I could work around the noise with more powerful intelligence brought to the scheduling, though, so I'm hopeful they'll put the work in and resolve the shortcomings. If that happens, stars could easily be added to the review.
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Reviewed in the United States on July 25, 2024 by Charles
Style: AI Dry Auto Empty (60 days)
This is the first robot vacuum cleaner I've ever purchased. I took my time to observe the performance and quirks before writing this review. We have two floors in our house, and multiple cats. Pros: First off, the cleaning is quite decent. It might not be very good at deep cleaning, but - pardon the pun - it doesn't suck! More than cat hair, I am very bothered by kitty litter spread around by our felines. This cleaner does a pretty good job of cleanup there. It is also fairly good at obstacle avoidance, although it does try and climb two X-shaped keyboard stands that I have in our bedroom. But it hasn't ever been stuck anywhere. In addition, the 2nd floor also has a staircase. The first time I used it on that floor, I was expecting it to go crashing down the stairs. But this little thing has excellent sensing and braking skills and stops in time quite well. Unlike the experience of others who have provided feedback here, I had no problem with connecting it to the WiFi. I have not had the good fortune/misfortune of connecting with customer support. Hopefully, I never have to, given what some other reviewers have said. It is quite good at getting back to home base, emptying itself, and recharging. Barring one or two occasions when it did not restart the cleaning, it has worked quite well at completing the cleaning. Cons: This thing is very noisy, no question about it. But I don't use it at night when I'm trying to sleep. I think the noise does not really matter much for me. Also, if it is doing a good job cleaning, I expect it to be revving up to suck up more junk from the carpet or bare floor. As mentioned earlier, we have two floors. Which leads me to the mapping issues. This thing simply refuses to map and retain the layout for two floors. The app is functional and fairly good at telling me what the mapped layout is. But I have to ask it to remap each time we move it from floor to floor. This is definitely a pain in the you-know-what. Also, we usually "prepare" each floor before starting the cleanup. This means moving stuff out the way, closing doors to bathrooms and closets so it does not map those out. However, I have noticed that the mapping seems to be just a guide of sorts. On the few occasions that we accidentally left a door or two open, the device merrily traipsed through those doors and started cleaning up there as well! Fortunately, there were no mishaps, because those rooms had not been "prepared" for the cleaning. This problem of not being able to retain the layout of more than one floor at a time is the biggest flaw. Perhaps I missing something in the way the app works. If so, the app is rather non-intuitive and not simple enough to use. I have also not used its integration with Alexa. In fact, were it not for the specific rating request at the top of this review, I would not have even know it had the integration. Overall, while there is scope for improvement, I am reasonably happy with the product. I just wish they could fix the multi-floor mapping issues. Ideal would be if this thing could climb up and down the stairs and make it one big layout! But then, I might be asking for a bit too much.
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Reviewed in the United States on January 26, 2024 by Kindle Customer
Style: AI Dry Auto Empty (60 days)
We had an old Eufy robot vacuum that just wasn't worth the hassle of using. Our dogs hated the old vacuum and would chase it around, flip it down stairways, etc. It was time to replace it. I purchased a new Eufy self emptying model and hated it after one use. It got stuck in sooooo many places! Plus it had these tiny little bags that it emptied into that would require me to spend a fortune on replacement bags. I returned it and began researching Shark robot vacuums. I ordered this and was in awe of how well it worked! It mapped out our home and let me set up "no go" areas. I have this run every morning and it covers a large area, returns to the base to recharge and then resumes cleaning. It does a really nice job and has cut down on the time needed to run a manual vacuum. With two dogs and a busy household it gets a workout every day! It would not hold 60 days of debris for our household due to the dog hair. But that is not a big deal. I typically empty the canister every two to three weeks even though it isn't full. It goes over area rugs like a champ! There are three floor vents that it will occasionally get stuck on if it hits them at the right angle...but that only happens about every other week.... and only on one of the three. Getting stuck once out of 14 runs isn't too bad. Especially when our old Eufy would get stuck multiple times in one run. The cons have been that recently I will get an error saying the bin is not installed correctly...but it is and the vacuum continues to run and works just fine. It's annoying that the app sends the notification while it is in fact working fine. The other complaint is about the app as well. If the vacuum does get stuck the app will not show where it is. You must activate the beeper on it to locate the vacuum. Not a big deal, unless of course the battery has died and it is unable to beep. Fortunately, we are aware of the three possible spots that it gets hung up and can check those if we are unable to locate it by sound. I do think the battery could last longer. It runs for about 45 minutes on normal power before it needs to return to recharge. Besides its cleaning ability the next best thing...our dogs completely ignore this vacuum! I don't know if the older one made a sound that only they could hear and find annoying or what. But they have paid zero attention to this since its first run!
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Reviewed in the United States on January 18, 2025 by Bettina
Style: AI Dry Auto Empty (60 days)
Only had two days but we’ve put it to work. Its louder than our last one but does an excellent job. I set it on max suction and it can’t make it through a full job due to battery draining. That’s annoying but I’m sure on the regular setting it will last longer. As far as AI, this thing is smart. Self mapping, self emptying, self relocation back to where it was previously working, and it will avoid objects in its way. We have two large dogs and this thing is actually helping us stay on top of the massive amounts of fur.
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Reviewed in the United States on May 6, 2026 by Craig Jones
Style: AI Dry Auto Empty (60 days)
After a lot of research, I purchased this vacuum a year and a half ago. I was primarily looking for a self emptying robotic vacuum that would pick up lots of long dog hair. I loved this vacuum until this weekend when one of the side brush motor’s apparently burned out rendering the entire vacuum useless. The vacuum will not move an inch without shutting down and saying that the side brush is stuck and to clear the obstacle. Checked both side brushes numerous times and Nope! no obstacle, not even a Speck or strand of hair. When we were actually able to get the vacuum to move a short distance it was apparent the left brush was not moving. We took everything apart and there is absolutely no obstruction, so the only thing we can assume is the motor has given up. It’s a shame that the design of this “AI” vacuum renders the entire vacuum useless simply because one side brush isn’t working. The vacuum will not work at all until you clear the error message. Ergo my problem! I will say it did a terrific job of picking up dog hair (I have a golden retriever) and the wall unit is very powerful and empties the vacuum out very well. We do ensure that we clean out the dust bin (in the wall unit weekly) and clean the filters (both wall unit and the vacuum) weekly as well. We cleaned the roller brush etc on the vacuum every few days because we use the vacuum daily. We have only wood floors with some small throw rugs and the vacuum gets most of the house done before needing to go back and recharge. ~2,000 sqFt house. Other than this issue, it’s a terrific vacuum. I’m very disappointed in this vacuum not lasting longer and becoming completely unusable due to one side brush issue. If it looked like I could replace the side brush motor assembly I would gladly do so, but the design doesn’t look like this would be an easy consumer fix. Now my dilemma is what to buy to replace it?? I’m thinking of buying another if the same but quite leery of the same thing happening all over again. I understand a vacuum doesn’t last forever, but for $450 it should last more than a year and a half!
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Reviewed in the United States on April 21, 2025 by Terri M.
Style: AI Dry Auto Empty (60 days)
As others have stated, I have a German shepherd and have a shark vac for pets but this is daily chore. Since my 2 uprights are bagless and no-tangle Brushroll I thought I'd try this av2501ae after a LOT of research. I had a blind eufy that when it didn't get stuck really helped with pet hair but required daily cleaning and Brushroll detangling. I have used this for several cleans and no hair tangles and it says 60 days but at first it filled 1/4 on one clean. Using daily has brought it to 7 days to fill. Pros- gets up all the hair/dirt and I have not had to vacuum since, 10 days so far. Covers everything after it mapped the house. Ignored the 3 ft on either side and 5 ft in front and placed the unit under an end table next to the couch out of sight, mainly since my dog kept stepping on the old eufy. Has worked fine there and always finds it way home. It is doing its job as expected. Rarely bumps into anything but sometimes seems like its a little lost but always does what advertised. May be my crappy internet..App has been no problem. I like that I can send it to any room/rooms, or whole house. It has a little trouble getting over wood strip between hard wood and tile but keeps trying and gets over it and keeps going where it was supposed to go. Has not gotten stuck since no -go set properly. Cons- took 2 times to map correctly and took some trial and error to set no-go zones, but once I got it, it works perfectly. Should probably remap one more time. The roller seemed to get a little louder BUT ordered non-oem replacement filters and brush roll on amazon and that roller is cleaning as good as factory and much more quiet. Can't verify its durabilty but for the price, who cares. It's taller than my eufy so it will not go under my couch but as great as it cleans, I'll move the couch. Besides, running this daily, pet hair and dust under controll, have only moved the couch once in 10 days with a 10th of the usual dust and hair. Glad I upgraded to a lidar vacuum and I don't care that I can't watch it progress real-time as others have knocked it for. I can hear where it is and takes 20 min per room and does 1000sq ft in 45 min of hardwood and tile. Unless you are anal retentive it works advertised and CLEANS..
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Reviewed in the United States on February 23, 2023 by Craig