Seller Honored support for product even over one year from purchase. Got heater during pandemic to add office meeting space on a large back porch. Set up easy , provided heat over big area. Came with pole included. I stored for summer and when took it out it worked but kept shutting off. Contacted seller who answered immediately and offered to inspect it and also sent return label for shipping. Seller also then offered to skip the hassle of shipping and provide a significant refund. They even called me to confirm offer to refund. So the heater didn't completely hold up but the customer service certainly did!
Reviewed in the United States on November 17, 2021 by Kindle Customer