eufy C28 Robot Vacuum and Mop Combo, 15,000 Pa, HydroJet Roller Mop | Upgraded from X10 Pro, Zero-Tangle for Pet Hair, Auto Mop Washing&Drying, Self-Emptying&Refilling 2026 New, White
Condition: New
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Size: C28 White-2026 New
Features
- Real Mopping, Not Just Wiping: 28cm HydroJet roller with 24 water ports spins at 270 RPM (9 times per second) for continuous self-cleaning while mopping. Built-in scraper removes dirt to separated tank, keeping the roller clean throughout mopping. Eliminates marks from paw prints, spills, and messes.
- Zero Pet Hair Tangles with DuoSpiral Brush: Handles up to 30 cm (11.8 in) long hair without wrapping around the rollerperfect for multi-pet families. Say goodbye to manual cleaning and clogged brushes.
- 15,000 Pa Turbo Suction for Deep Cleaning: Effortlessly lifts pet hair, dander, kibble crumbs, and fine dust from carpets and hard floors. Carpets get a boost in suction power automatically.
- 75-Day Hands-Free Cleaning: All-in-One Station with automated functions: (1) Auto-empties dust into 3L bag, (2) Auto-washes mop, (3) 50C hot air drying to prevent mold, (4) Auto-collects wastewater. Station handles 95% of maintenance for up to 75 days. Just set it and forget it.
- Privacy-Safe Laser Navigation: LiDAR navigation avoids obstacles 333cm (furniture, toys, pet bowls) without camerasyour privacy protected. Auto-lifts mop 10.8mm on short carpets. Long-lasting battery for multi-room cleaning. 54.89dB operation.
- Notes: Hair tangling data is based on testing in the following scenarios: On hard floors and Wilton carpets, a mix of 0.15 g of 20 cm hair and 0.15 g of 30 cm hair showed no hair left on the roller brush for 7 consecutive cleaning cycles. On hard floors and Wilton carpets, 1 g of 8 - 15 cm Golden Retriever hair left no hair on the roller brush after 6 consecutive cleaning cycles.
Brand: eufy
Model Name: C28
Surface Recommendation: Hard floor/ Wooden floor/ Short wool carpet
Special Feature: App Or Voice Control, Auto Mop Washing, HydroJet System, Powerful Suction
Color: White
Surface Recommendation: Hard floor/ Wooden floor/ Short wool carpet
Other Special Features of the Product: App Or Voice Control, Auto Mop Washing, HydroJet System, Powerful Suction
Controller Type: App Control
Filter Type: Washable
Battery Life: 140 minutes
Cleaning Path Width: 11.02 inches
Battery Type: Lithium Ion
Capacity: 3 liters
Power Source: Battery Powered
Control Method: Voice
Form Factor: rectangular
Color: White
Indoor Outdoor Usage: Indoor
Recommended Uses For Product: Cleaning hard floors, wooden floors, and short wool carpets; suitable for pet hair removal and daily household maintenance.
Brand Name: eufy
Model Name: C28
Included Components: Omni Station, Robot Vacuum Cleaner
Model Number: T211A
UPC: 194644302467
Manufacturer Warranty Description: 12
Item Type Name: Robotic vacuum
Manufacturer: eufy
Number of Items: 1
Manufacturer Part Number: T211A
Item Dimensions L x W x H: 17.2"L x 17.2"W x 13.85"H
Item Weight: 13.9 pounds
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Saturday, Aug 29
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Size: 05-11S
As a neat freak, this has been one of my favorite purchases recently. Hands down. No doubt. Our house has seriously never felt so clean. With four boys coming and going, plus a cat, plus my wife and I both working out of the same house, this place gets dir-r-r-r-ty! But now, I just set this little baby up and get it goes to town. Note: the first several times that we used it, the machine's debris holding chamber was LOADED. We ran it until the battery died (and it returned to it's charger automatically), emptied it, and then ran it again as soon as it was fully charged. But each time that it ran, it was completely full! Every single time. None of us can believe how dirty we were living. Note #2: We now take it upstairs to do a deep cleaning there. We had a little bit of a learning curve to make sure that all of the electric cords and such were off the floor. (They untangle easily, btw, if you forget). My son with the cat had a room that used to smell terrible... it smells almost normal after we ran this several times through there. And the volume of cat hair that this thing picked up is crazy amazing. Hair that we didn't even see. I didn't know cat hair smalled badly, but it must've. Room smells pretty decent now (not perfect - there still is a smally boy living in there)! Note #3: We keep a pretty clean house. That is what is amazing about this thing. It makes it really clean. Note #4: After the first several runs, make sure that you clean the roller brush. It will make a difference. The tool that comes with the unit that looks like a comb does a great job. If you get hair or thread or similar wrapped around it, use the handy dandy letter opener-style cutter to easily and safely clean it out. The blue parts on bottom around roller remove easily for deep cleaning. Do it! Easy and worth it for better future results. Note #5: Does all types of floors really well. We have ceramic, vinyl, short carpet, marble, deep carpet - all on the first floor of our house --- NO PROBLEM for Eufy! It moves with ease between them all. Note #6: Problem areas? We have a screened in porch that has a door that allows tiny little leaves in under the door. I'll just set the Eufy out there and forget about it. When I see it again, the machine has run out of juice and the floor is perfectly clean. Or my basement office. Set it in there at the end of the day, close the door and forget about it. In the morning, the floors are clean and the machine is sleeping where it ran out of power. I take it back upstairs, empty the cannister, and put it back on the charger. Last note: It gets in tight spaces. It cleans edges beautifully. It spends more time on a room than we ever would, so I guess that is why it cleans so well. It gets under most of our furniture. Around most of our chairs. And oh - I almost forgot - this vacuum is SO-o-o-o quiet. With our upright, you can't hear yourself think. With this thing, I can be do my work uninterrupted. Disclaimer - I have wasted a lot of time just watching machine in amazement and awe! Thankfully I can now walk away from it - although the 7 sessions with a therapist to get me to break the habit were a pain. ;) I highly recommend the machine - if you couldn't already tell! I came back on to Amazon to buy a unit for my in-laws and saw the opportunity to avoid my job for a little bit to write this review! Funny, but I am glad that I did. This little fella is totally worth it. If you are thinking about which brand to buy, you can't go wrong with Eufy. Kudos to the manufacturer and development team! Note to manufacturer: Can you please develop a machine to automatically climb and clean stairs (cook, do toilets, do laundry)... ? People, you are going to love this vacuum!
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Reviewed in the United States on July 13, 2021 by Bob Dog
Size: C28-2026 New
So far, I really love this vacuum. We have a dog that sheds a lot, and the Eufy C28 has been handling the hair with no problem. It picks up fur well from the floors and does a good job keeping up with the daily mess without me having to constantly vacuum by hand. Setup was easy, the app is straightforward, and the vacuum navigates around the house well. It has been reliable so far and does not seem to get overwhelmed by the amount of dog hair, which was my biggest concern before buying it. I have not owned it long enough to judge long-term durability yet, but based on my experience so far, I am very happy with it. For a home with pets, it has already saved me a lot of time. Covers the whole first floor without any issues. Avoids dog toys so sensor works with no problems with that, also compared to roomba i learned to hate has no noise
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Reviewed in the United States on July 16, 2026 by Wiskar
Size: 01-11S Max
I have had this unit for over a year now, so this review reflects significant experience. First: I like it. I'd buy it again, though with a constantly changing market, my next one may be different. Second: Why four stars and not five? If I were basing my opinion strictly on value for price, it would be a five. If I were basing my review strictly on first-month performance, it would be a five. But, overall, over the course of a year, it just doesn't quite make a five-star rating. Third: The ONE MAJOR FLAW (could be included under "Why fours stars" above): This unit relies on 3 infrared drop sensors to avoid falling down stairs, or similar mishaps. You can see them when you turn it over. They are just like any other infrared close-proximity sensor in any other device (such as the pellet bin of a pellet stove) – they can tell whether or not there is SOMETHING, anything, within a certain distance, in this case, roughly the 1/4" between the sensor and the floor. If that distance is too large, then the device can reasonably infer that it is about to roll over a cliff, stop, and back up, which is exactly what it does. The problem comes when the machine has been in use for a while, and becomes covered with a slight layer of fine dust, and then later, when, through normal wear and tear, the red plastic lenses of the sensors develop very very fine scratches. Once either or both of these things happens, the sensors can no longer reliably tell how far away the floor is, and will stop the unit right in the middle of the floor in response to some tiny irregularity, or for no clear reason at all. If they're really getting dirty, the unit will stop, then slowly, cautiously back away, carefully looking in either direction as it backs up, but if they're really dirty, it will sense another drop and stop again, and slowly back itself into a nonexistent corner, which looks like nothing as much as a person hallucinating being attacked by demons and trying to escape. The sensors can be wiped with your finger, or with a sponge or towel, which will work for a while, but after a few months, they will develop fine scratches, and the machine will never perform properly. The solution to this was to use some extremely fine plastic polish to polish each sensor lens, which will ALMOST, but not quite, restore the machine's original function. I have an small hallway with an old wood floor with small gaps between some floorboards, and the machine can no longer operate there for more than a minute without becoming trapped in an imaginary net. If your floors are all very smooth and even, this may never be a problem for you, but if you live in a real house, it will happen sooner or later. The Good: • It still cleans the floor after more than a year of daily use. • After a year, the battery is still good. • It has survived several rounds of knocking a heavy wood cutting board that is propped against a wall on top of itself, with no apparent injury. • It has no camera, no microphone, and does not connect to my cell phone, WiFi, or the internet. The Bad: • This is a mindless unit. It does not map, it does not plan, it does not recognize messes or spills – it takes a completely random walk, invoking various subroutines when certain conditions are encountered, such as "follow the wall," which is also "go around the chair leg," "try persistently to get over the door threshold, and then give up if you can't," and "back away slowly and cautiously from the edge of the abyss," all of which are disturbingly engrossing to watch. • I wouldn't call it "quiet." It's not noisy, but if I wake up in the middle of the night, I can hear it several rooms away. • Its distress alert is earsplitting and persistent. It will issue ten loud sets of beeps if (when) it gets in trouble. This is very annoying at night, when you're trying to sleep, but it can be very helpful if you happen to be up when it gets lost somewhere you'd never think to look for it. • If it gets lost in the middle of the night, there is no way to find it when you come along in the morning. It has no "Find-My" feature. Once it crawled into a reusable supermarket bag under a table and the bag fell closed behind it, and I spent over an hour looking for it. For the most part, though, it tends to get stuck in the same places, so it's not hard to find. • Its filter is not well sealed against its mounting, so that it will suck some dust past the filter, which, over the course of months, will coat the entire inside and outside of the unit with fine dust, which can be sponged or vacuumed off, but which will immediately return. • This dust, by getting into everything, will get into the (almost-never-used) on-off switch, causing it to stop turning the unit on. This can be remedied by popping the switch out and spraying it with contact cleaner. • The dust tray is hinged. The hinges will break off, unless the hinge pins fall out and into the garbage first. There is NO NEED to replace the dust tray when this happens – it works just fine with the hinges broken and is easier to tap the dirt out of. • It can be disassembled and repaired, but, because many of the screws tend to strip out the threads of the plastic they're attached to, it can probably only be disassembled once. My experiences with this unit: • It worked well out of the box. Setup was minimal and simple. Instructions were pointless and confusing. • Its strategy is that if you randomly roll around a room long enough, you will go over every point on the floor at least once. This strategy works. • It cannot clean the final ~1" of corners, because it and its spinning corner brush are round. This is generally not a big deal. • It will clean places you were never able to reach with a normal vacuum – way under very low furniture, for example. • Initially, it very seldom got stuck anywhere, but over time, it seems to have become less capable of mounting several fairly high door thresholds, so it bounces along them, and often half-climbs them and gets stuck. • If the dog pukes and it runs right through it... well... 'nuff said. • You can frequently vacuum the vacuum with a soft brush attachment, but if you don't its performance seems the same. • The one mechanical failure I had in a year was the spinner brush motor stripped its gears. It still spun for a while, but made a terrible noise. I bought a replacement motor unit on... Amazon... for about $20 and followed video instructions to replace it. It was a bit involved, but I was able to do it in about an hour, and it's worked fine since then. Good luck!
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Reviewed in the United States on February 25, 2026 by Eric
Size: 01-11S Max
Summary: I read a LOT of reviews about a LOT of products of a similar nature before I leapt in to buy this, my first robot. Overall, this product was good SOLID value for the money. I have now owned it for for OVER a year now, used daily and this analysis is based on close observations during that period. NOT one of those folks who buy it an write a review five minutes after they pull something out of the box. Here are the key points you should consider when buying a Robot to sweep your floors. 1. Price - Look...Price was definitely a consideration at buy in. I studied many models before I bought this one. These kinds of robots overall cost money. $$$. Of course, I am old school. These days some folks buy a Cell phone that cost $500 dollars to $1000 and think nothing of it. To me that is WAY too much. Ditto many models of similar robots. At the time I bought it the robot was on sale so I got a price that was $100 cheaper than competitors whose reviews read about the same as this one did. So the buy in pricewise was a good solid deal that was in what I consider the medium to upper low cost affordability range. Perhaps you would think nothing of spending $850 on a robot. Not me. Like goldilocks, this one was just right. SECRET Costs you may not think about: Some reviews address this, but consider these things as being costs IN ADDITION to buy in: Filters: This thing has a filter. I recall one review whining that filters cost too much. Let me be clear. If you want a new HEPA filter for it every week or two, they will cost you. Me? The filter does not seem to me to very critical since I do not really plan on the robot cleaning my air. It gets dirty and dusty. As a result, I pull it every other use and wash it out under a faucet in my kitchen (a two minute job), let it dry a bit and then put it right back in the machine (Which is super easy to do...no tools or anything - just pull out - click in.) After reading one alarmist review prior to buying, I bought one spare filter at the same time I bought the robot thinking I might find it was true. So far, after a year or more of use, I STILL have not replaced the filter. Just keep using the original. Think about it. Brushes - I bought a kit with spare brushes when I bought the robot. Glad I did. Buy at least one set just to you have them around when you need them. The brushes twirl around and shove cat hair into the maw of the thing as it races around. Somewhere. Somehow, as it toodled about around the six month mark, it threw a brush. (They snap on and off easily) Like a horse throwing a shoe, this is to be expected. This thing runs all over on its own so I could not find where it lost it. To this day I STILL have not found the missing brush. No problem. I just grabbed a spare, snapped it on and it kept on going. Tools - The kit I bought early came with a little cleaning/maintenance tool. See my section on Maintenance below about tools. 2. Utility - Utility to me means ease of use. Based on a year of hard use for my robot you should consider the following lessons learned about utility: CLEANING FLOORS a. Does is really sweep ALL the floor? Read a lot of reviews and looked at a variety of designs. Some reviews that I recall said "This thing finds a LOT of dirt. Where does it get it all?" After a year of emptying it (You DO need to empty its evening sweep into your trash, usually every day - VERY easy to do - again click out- click in) I totally agree! This thing finds a TON of dirt and dust that is NOT obvious to the naked eye. Frankly, that is its job and I need to make clear here that it does its job really really well. VERY SATISFIED b. To be utter clear however... I have a three story house. To define that though that is two stories with WOODEN and some tile Floors and a third floor that is mixed wood, carpet and concrete. PRO: I cheat. One robot for three floors of my house! Every day or two I pick it up from its charger, move it from floor to floor to let it clean a different floor whenever the mood strikes me. Works great! More, this thing cleans almost all of those floors flawlessly - especially the wood, tile and concrete bits. It sneaks into lots and lots of corners, under furniture and stuff and it never, ever runs off the edge of stairs. Completely satisfied. I admit I may be so satisfied because wood, tile and concrete are 92% of my floors and it is flawless on those types of floors. CON: This is a real review, not a feel good propaganda babble. If there is a con to this robot it is carpets. Specifically, it WILL work across modern carpet. That is carpet that is tight, laid level with the rest of the floor and has nothing to hang it up on. However, it struggles to go over edges, so if there is an edge to your carpet, a strip that it has to ride up over OR (Like me) you have a carpet or two that are Persian Style rugs with tassels at the end, just be advised that it WILL choke as it tries to cross these barriers. You can still do these surfaces, but you will have to stay nearby and bail it out when/if it hangs up... which feels time wasting. This should not make you hesitate to buy based on this review UNLESS you have a lot of these carpet barrier things about your house, in which case you will be annoyed by this robot. To be fair however, you may be annoyed by ANY robot under those conditions. Just think about it before you buy. ******** Utility NOTE! This is a final note on utility. The REAL Nemesis of any robot is WIRES/Cords. Once you own one, you will figure this out pretty quick. You will need to get your cords under control since the robots will find power cords on computers, lamps etcetera and choke up on them. 80% of the time when it does not return to its charger at after you program it to clean (Smart folks program that between 1AM and 3AM - unless you tell it to go manually for some reason) you will have to track it down to find it hung up on wires. Once again, to be fair, I think this is true of virtually all robots. They are not too bright about wires. The other 20% of hang-ups comes from some oddity in your furniture. I have particular chair in my study whose side supports are JUST a bit too short for the robot to go under, so it drive in there and wedges itself into the spot and cannot get free on its own. Just to you know, this is fair enough, robot makers cannot anticipate every single possible piece of odd furniture. Just figure it out through trial and error, but enjoy all the cleaning it does WITHOUT you paying the slightest attention. A small price to pay. *********Utility NOTE 2: The control - Comes with a remote. To be frank, I only use two or three features on the control. I tested them all at the beginning, but I've forgotten what the rest do. Most used? Manual use button. Because of how I use it on other floors, the automatic run feature is only good on one floor. Works flawlessly as far as I can see. I tote it to the second floor, put it down, hit the manual timed button and off it goes. I wander back up an hour two later, hit the off button and walk it back to its charger. Second most used? The recharge button - This tells it got back to recharge station manually. If you you do not want it to keep going you can interrupt its cycle and it will go back to its recharging. Usually use this when I am watching a show, it starts on its own and I find the noise distracts me from watching. Third most used feature? The manual steering controls. One review I read said this machine is really stupid. That is half true. It does fine most of the time, but if you want to steer it manually on occasion you can. I have a table I want to make sure it does under in a certain way, so I just point and click it to drive it into the bits when I want them to be cleaned. 3. Maintenance - Look. Old soldiers will tell you. Preventative maintenance will allow you to keep using your equipment day in and day out. This robot IS reliable IF you know you will need to maintain it! If you are lazy you will hate doing maintenance. I just make it part of day's routine and do not resent it. Thus I am very satisfied. My routine is to pick it up about 5 PM, sit and work on it for three to five minutes WHILE I watch TV. WHAT? You cry! Why so much work! The work is there because the robot does its job. All you are doing is making sure it keeps doing the job without hassle. Once again, whatever nonsense if advertised, I imagine ALL robots require this kind of looking after. PLAN on it. This one I suspect is no better or worse than any other. Do not go into it blind though. Here is what you need to know: a. You will need a little tool to do maintenance. If you buy the little kit with filters, brushes and a tool in it, know this. The tool is a hokey little plastic thing that CAN work... but takes a bit more time to use. Specifically it has a comb to clear tangle in your brushes. This works well. It has a little brush to brush dust off filters, off the inside of the dust/dirt collection box, etc. This works adequately. It ALSO has a little razor blade letter opener thing on one side intended to clear hair from rotors (Two types) This is a weak tool that works, but is time consuming and tedious to use. You are better off getting a little tool with steel blade or hook on it. Something you can use to really dig hair out of spots where it winds itself around a brush or rotor. Dig through your kitchen drawers, tool boxes or the $2.00 bins a the hardware store until you find something that works better for you. Maintenance: Enemy number one if long hairs. I have two women in the house. I am sure they do not mean to shed, but shed it they do somehow. This is what happens. As the little brushes turn they pick up hair and push some of it into the bin...BUT they also wind around and around the spinning brushes. Every other cleaning I find a wad of it around both brushes. There is also a rotor on the bottom the turns and does the sweeping up.. It ALSO picks up long hairs. Some will wind around the rotor proper and must be cut off or pulled off. This is the easy part. The hard part is that some will wind around at the ends where the bristles stop. This is where the recommended tool I mentioned will pay for itself as the hair tends to knot up tight in wind after wind. You will have to dig it out and cut it loose. You must also empty the bin at the same time. I also wash the bin out now and then along with the filter. Once a month or month and half the front wheel may also need to be tugged out (It pulls out and pushed back in easily) It ALSO gets hair down in there around its axle, though not nearly as fast as the rotors and brushes do. That is it. I will only close by saying I have NOT owned every robot in the world, but I imagine these periodic maintenance requirements will be very similar for ANY robot... NOT just this one, so if my maintenance picture here appear to be too gloomy, don't let it be. OVERALL: I am totally sold on having a slave machine keep my floors swept. Rather it than me! Call me lazy bones. A little maintenance now and then is well worth this machine. Go ahead and buy one. Jump in the water's fine.
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Reviewed in the United States on July 31, 2021 by RAMoffat
Size: 07-C30
I previously bought a Deebot for use on our main level floor, where we spend most of our time at home. It works great and connects with our Google Home. But we run it in the middle of the weekdays because it's pretty noisy. Still, we really like the benefits of a robotic vacuum. So, we thought we might try it on our lower level. I set it up downstairs, but found that, while it seemed to pick up dirt, the back end bounced quite a bit over the berber carpet, which isn't an issue on the main floor which is hardwood with only one entry rug. So, we went about looking for an alternative for downstairs. We really wanted something that can connect with our Google Home, so that limited our options within our budget. There were lots of great reviews of iRobot products for carpet, but I had a hard time with the price. There were a few other brands, as well, but they were obscure brands, and I didn't want to be stuck with an expensive vacuum and no customer service. Eufy was a brand I kept in mind as I shopped because we'd had a lot of experience with their parent brand, Anker. They've always sold us a great product at a reasonable price, and importantly, if a product failed for any reason, we'd experienced great customer service. I finally decided I'd pull the trigger on the RoboVac 30C because it had the features we wanted. I ordered it from Amazon on Thanksgiving with a bunch of other stuff I wanted to get. I was a bit disappointed that there was no Black Friday pricing, but it was still very competitive over the deeply discounted Roomba models *(see below). It arrived on Sunday, so very quick shipping via Amazon Prime. We set it up right away. The first, VERY OBVIOUS thing we noticed... It's quiet* (see below). Way quieter than the Deebot. As we had hoped, it also picked up dirt from the carpet easily and without bouncing. The magnetic strips also helped to avoid another pitfall of the Deebot... We have these chairs with unusual bases that are low enough on the edges for the vacuums to drive themselves up on, then there's a hole about 3 inches from the edge that creates a cliff for the vacuum to get hung up on. Both vacuums will do that, but the Eufy 30C has those strips which it won't cross. Put the strips around the base of the chairs, and no hangups. The only issue right now is that, unfortunately, the Eufy app doesn't play with Google Home very well. We are assuming that will get fixed. And if it doesn't, the app works pretty well as a stand alone, which is the next best thing, so I won't dock any stars for that. Overall, I am extremely pleased with this vacuum so far. It does clean very well and doesn't have any problem doing approximately 400 square feet on a single charge around furniture and other odds and ends on the floor. *Customer service : Many vendors will contact Amazon customers shortly after purchase of one of their products to make sure all is well. Eufy did this. I thought I'd give them a preliminary review because I wanted to let them know that things were going well so far. I mentioned that it worked great (didn't know about the Google home issue, yet, but I was overall pleased). I mentioned as an aside that it was a tiny bit annoying that it arrived on Sunday and the Cyber Monday deal made a significant price difference. Still, I liked it enough that I wasn't going to be too annoyed. I certainly wasn't going to try to return it and buy it again to get the better price. A couple days later, they thanked me for my comments... And refunded me the difference in price. They definitely didn't have to. But it was pretty awesome of them. *Noise level: My hubby set up the schedule for the RoboVac 30C. He decided to go with the same schedule as the Deebot, on Monday, Wednesday, and Friday in the middle of the day. But instead of setting it up for 12:01 pm, he set it for am. It was running in the middle of the night and we didn't know it for 2+ weeks. I discovered it when I decided to make sure to have the app on my phone too and saw the scheduling error. To be fair, we sleep on the upper level of our modified split level house and the RoboVac is on the lower level, but I have ears like a bat, and had no idea. And yes, it's cleaning - - I've been cleaning out the dust bin for it regularly. Definitely wouldn't have been that way with the Deebot. So, yeah. It's quiet.
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Reviewed in the United States on December 16, 2018 by Ghostndragon
Size: C28-2026 New
I was surprised with how well the eufy c28 worked and even more important so did my wife! It sensed the difference between the hard flooring and carpets very well and did a great job maneuvering between all the objects. This model does the mapping and did a very good job of it. The best feature was the mopping! It really did an excellent job, leaving no streaks or excess and dried quickly. Only used about 1/4 of the tank, so mopping once a week should only have to change/add water once a month. Did use the eufy cleaning solution (not included) and it only uses a cap for each tank refil, so it will last a long time. Overall very impressed with the eufy c28, especially getting it on the prime days. Time will tell its real value but so far, been an excellent buy!
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Reviewed in the United States on July 5, 2026 by Nicholas Fragale
Size: 01-11S Max
I always thought these robot vacs were kind of a silly gimmick, too expensive for not enough gain. After a couple friends raved about their robovac's, I made excuses like "My home layout is too complex!" and "I'll need three of them to vacuum my home!" But, the robot wars have made them cheaper and better, so I decided to finally give in on a good deal with this new model from a well trusted brand. I wasn't willing to pay for units with home mapping features and no-go zones, but with this unit, I don't feel I even need it. Turns out, I am absolutely thrilled with the performance and price point of these Eufy's. There is little doubt this unit is just slightly smarter than a bag of hammers. Thank goodness I can make it do it's work at 4AM when I don't care how many times it goes over the same spot or misses something that is just "right over there you stupid bleeping robot!" But, day after day, this hunk of electronic sensors strapped to a vacuum comes home with a bin full of stuff. I'm at the point where I don't even know where it gets the stuff and I'm seriously questioning my ability to clean my house. And also somewhat ashamed of the filth that I've lived with and didn't even know about. It goes places it probably shouldn't and if you have any degree of OCD, it will hurt your brain to watch it. It goes under furniture and shelving where it barely manages to escape, plays ping pong with table/chair legs for a bit and it has an inexplicable infatuation with the clear storage totes under my guest bed. It'll really like one area/room for awhile, but then will go elsewhere, only to be back 2 minutes later...and you're like, "Well, that was the *least* efficient way to do that. Whatever, a goldfish is smarter than you." Whenever I'm in the kitchen doing something, it has the whole lower floor it could be cleaning, but it will insist several times on cleaning the spot right under my feet. It loves to chase my cats and in turn, my cats will engage it in a battle of home domination, swatting it and trying to eat the spinny brushes while it charges. One cat will lay on the lower step and lazily swat at it as it goes by. Just when you think there might be the slightest sense of intelligence and you're having this "It's alive!" moment, it reminds you how dumb it is by gently ramming itself into a piece of furniture. I don't know how it does it, but despite looking like it couldn't find it's way out of a paper bag, it somehow manages to find home base for charging most of the time. But, it gets around, even in an ever changing layout. It deals with my wood floors, several area rugs and a section of medium pile carpet without much incident. It hasn't once tried to go over a stair in my home. It gets probably a good 70%+ of a complex, 1,000 square foot U-shaped layout of my main floor, with plenty of furniture making navigation much worse. But, it does that 70%+ every day and I don't even have to think about it. Based on the sheer amount of cat hair and dust this thing picks up daily, I'd say the suction and pickup mechanisms are pretty good. I can't tell you if they're better than older Eufy or other branded units, but the spec's say so. I was worried about how much of my lifestyle I'd have to change to adapt to this thing. Turns out, very little. I can still leave stuff around if I want and it won't try to eat everything in its path. It does occasionally try to commit robot death on various cat toys the kitties leave about, but that's maybe one 1 out of 10 times it needs saving. I have a rug in my kitchen that it loves to push into a pile, but that's only a minor annoyance and doesn't cause it harm. I have to be careful not to leaving charging cords and such about. Once every couple weeks it won't find it's way all the way home, but it's usually pretty darn close to the charging station by the time it dies. I thought it might become inconvenient to "save" the unit from it's self-inflicted stupidity, but the value it provides exceeds the inconvenience. I can see why people like these things. And there's a good chance I may buy the three I need, maybe this one or maybe others. But, for now I'm pretty happy with this one. It's a 5 out of 5 cat toy and a pretty useful home appliance that will save you time and improve your home's upkeep. I'll update this review with any significant changing opinions, but for now this "dumb, smart thing" gets 5 stars. Update: About 4 months after running this thing daily, one of the side brush motors started to malfunction. Normally, a product malfunctioning that soon would irk me to reducing my review stars immediately, but I sucked it up and contacted support. I requested, specifically, to do a self repair of the brush motor right out of the gate. They didn't request for me to send it in for repair, demand an expensive cross shipped replacement or question my self-assessment to repair equipment that I owned. They just told me they have the part in stock, requested I send them a video of the problem, asked for the address and put the brush motor in the mail. They then confirmed that if this didn't make it work right, they would still support me until it did. They worked with me exactly how I wanted them to, stood behind their product 100% and for that, not even a single star will be reduced from my original review. Update 2: I knocked two stars from my review. Not because of the unit, which is still great, but because of the replacement air filters. They are $11 for TWO of them! That's nearly 3 times the price of the previous filters, or about a $65 annual operating cost when changing them out once a month. IMO, that's simply too expensive for a vacuum and even my high end upright isn't nearly that expensive to operate using *HEPA grade* vacuum bags. Not just that, they are incredibly terrible for the environment by requiring you to buy the substantial plastic filter housing every time. Had I known this at the time of my purchase, I would have selected a different unit - probably the initial version of the 11S. Final Update: I've decided to just let this thing die a slow and painful death. Both of my side brush motors went out, as did the one that I replaced. It's still marginally effective without them, but definitely not as good as having them. Eufy's support reached out to me several times, which was great, but I have better things to do than rip this thing apart every few months to fix plastic parts that will fail again in 3 months. I expect more from something I'm paying $200+ for, definitely not three of the same exact failures within a year. Oh, and there's much cheaper 3rd party filters available for this guy now.
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Reviewed in the United States on July 2, 2019 by J. Whiteside
Size: 01-11S Max
-- Updated Review - October 27, 2021 -- Our poor RoboVac 'Rosie' had a mental breakdown where I ended up contacting Anker Support. 'Rosie' was stopping every few inches, rotating in place, and going another few inches, and kept repeating this pattern until she return to her charger or die in the middle of the floor. There were other issues that appeared but were traced back to this main issue. I was in email contact with Rita with Anker support, she suggested I do some tests. Eventually, it came down to the front of the bumper that was overly scuffed and scratched. She sent me out a new one which fixed the problem. Then another issue arose. An off sound from one of the motors. It had a very faint sound of clicking. After running some tests it was the right brush motor that was the issue. I assume it was a gear tooth in the motor that had broke. Rita sent me a new motor to replace it. I am very satisfied with the customer service I received and the free parts they sent me to fix my 'Rosie.' Rita was very helpful and she gave me instructions on the tests to run and how to replace the parts. She even offered to replace the RobotVac if I wasn't comfortable in switching out the parts. Anker stands by their warranty and will do what it takes to fix your RobotVac or just replace it altogether if it gets too technical. -- Original Review - June 11, 2021 -- Who knew a robot vacuum would clean better than I do?!? I am shocked that she fines as much dirt as she does every day. Of course, with 3 people and a dog who tracks in almost everything from the outdoors, maybe I'm not that shocked. I've had this little robot vac for almost 3 months now. We named her Rosie, from The Jetsons. HAHA. This is actually the second one because the first one had some battery errors that Anker support told me to just return her to amazon since she was only a few days old. Every night at 10:30 PM Rosie goes out in the night and cleans. During the day, I'll set her out to clean the second floor and/or the basement. Sometimes she is cleaning 3 times a day. I worry I might be overusing her and eventually wear out her components faster. I do have a few issues with her though. She requires maintenance every day or every other day: 1) Cleaning the roller brush left end. The reason is that hair gets wound up around the roller brush end axle so tight that it errors out. I've been cleaning the brush almost daily to prevent it from burning out the motor. The last thing I want is a broken robot vac. Worst, having to buy replacement parts! I wish Anker would come up with a way to prevent hair from winding around this area. 2) To extend the life of the side brushes, I've been rotating them and cleaning them. I am not a fan of having to buy replacement items for her. She does come with 2 replacement side brushes, but I have not used them yet. 3) To extend the life of the filter, after every clean cycle she completes, I empty the "dust collector" compartment and tap the filter on the side of the trash can to try to get rid of as much of the dust as possible. I also blow out both the dust compartment and the filter with a compressed air bottle. I saw a question here asking if you can wash out the filter. I might try it when blowing it out no longer works. She does come with an extra air filter, but I have not used it yet. 4) This is not a daily maintenance task, but an issue. The brush guard covering the roller brush has this rubber piece that spans the back of the brush guard that I think helps corral the dust and debris to be sucked up into the dust compartment. Half of it tore. I'm sure it might have gotten caught on something when Rossie went over our floor registers (vent covers) or something else. I'm not thrilled this happened. However, instead of calling Anker support, I decided to use some electoral tape. I had to take it apart to apply the tape that folds over the rubber piece lengthwise. Too early to say if it works. I just did it. 5) She does not do edge cleaning very well. When set to this mode, or even in automatic cleaning mode, she will do the wall edges, but when she is going along the edge, she will come out of the wall a few inches and go back to the wall. Missing whatever dust or debris that might be there. I do not know why, there is nothing in her way, the floor texture is the same as the floor she just went over, and her sensors are clean. Also, she does not do 90-degree inset corners at all! After a few weeks, I notice a lot of debris in the corners. After watching her go along the edges, I see that she 1) does not have long enough side brush to reach the inside corner, and 2) she will sense the inside corner wall too early and turn, missing the corner. She will also sometimes pull around an outset 90-degree corners too much. Therefore, she does not hug the wall very well in general. 6) She tries to climb sloped bases to floor fans or desk legs, etc., eventually getting stuck. I made a 2-inch base for the floor fans, so she won't try to climb them. Although I can't do much for the other sloped surfaces. 7) She will also get stuck under our bathroom freestanding vanity that has an opening under it that also has sloped inward legs that she will get wedged under. Therefore, we just close the door to that bathroom to prevent her from going into it. I might put a piece of wood behind the opening to prevent her from going under it. I know the above grievances sound like major issues, but they are not. I am overall very thrilled to have this little vacuum and think it has been a blessing to have her. We love her, clean her, and enjoy her in our household. I would do anything to make her cleaning job easier. I would recommend this robot vacuum to anyone who is considering getting one. I wish I had one for each floor. But cannot afford to do so even though this is one of the cheapest robot vacuums out there. A funny story involving Rosie. One morning I noticed she did not return to the charging base. I went out looking for her with the remote. I kept pressing the start button on the remote to get her to respond. I kept hearing a faint beeping sound but could not determine where it was coming from. I narrowed it down to the living room sofa, a chair next to the sofa, and a box between the two. I looked under and around the sofa and the chair. I was confused about where she could be. The beeping sounds were muffled, and I thought maybe she somehow wounded up in the basement. Before looking in the basement I decided to move the box out of the way. Lo and behold she was under the box! I didn't place the box there the night before, so I had no idea it was actually a lid to another box. It must have been on its side. When Rosie was cleaning, she ran into the lid, bumping it and therefore making it fall on top of her. Trapping her inside! It was a pretty funny situation. If she could blush or feel anything, I'm sure she would be embarrassed. LOL I hope this was a useful review! Thanks for reading it!
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Reviewed in the United States on June 9, 2021 by Mike F.