Search  for anything...

Dupray Neat Steam Cleaner for Home - Essential Pack

  • Based on 23,862 reviews
Condition: New
Checking for the best price...
$179.00 Why this price?
Save $10.98 was $189.98

Buy Now, Pay Later


As low as $29.83 / mo
  • – 6-month term
  • – No impact on credit to apply
  • – Instant approval decision
  • – Secure and straightforward checkout

Ready to go? Add this product to your cart and select a plan during checkout.

Payment plans are offered through our trusted finance partners Klarna, Affirm, Afterpay, Zip, Apple Pay, and Google Pay. No-credit-needed leasing options through Acima may also be available at checkout.

Learn more about financing & leasing here.

Selected Option

Free shipping on this product

FREE 30-day refund/replacement

To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.

To initiate a return, please visit our Returns Center.

View our full returns policy here.


Availability: Only 2 left in stock, order soon!
Fulfilled by DUPRAY

Arrives Thursday, Aug 27
Order within 8 hours and 21 minutes
Available payment plans shown during checkout

Protection Plan Protect Your Purchase
Checking for protection plans...

Size: 17-piece (Neat Steam Cleaner)


Features

  • Powerful Chemical-Free Cleaning: Generates superheated steam up to 275F/135C to effectively lift dirt, grease, and grime from a variety of surfaces without using harsh chemicals. Clean, sanitize, refresh, detail, and deodorize multiple surfaces naturally with just water
  • 17 Multipurpose Accessories: Versatile kit is engineered for whole-home cleaning, from grout lines and ceramic tile to sealed floors, appliances, car interiors, carpets, upholstery and more
  • Compact & Portable Design: Lightweight, easy to maneuver, and sleek design enables effortless cleaning in tight spaces, corners, and hard-to-reach areas
  • Large Tank Capacity: Long run time of 50 minutes of continuous steam per fill, enabling hours of deep cleaning sessions without the hassle of frequent refills
  • Lightweight, Engineered for Reach: Long hose and extension tubes let you leave the steamer in place while you move easily around floors, walls, car interiors, corners, and tight spaces with no need to bend

Description

Versatile steam cleaner for home, easy to use on many surfaces. Combine with accessories like brushes and microfiber cloths to deep clean floors, grout, and more with total ease. Superheated steam cleaner scientifically proven to eliminate 99.9% of viruses and bacteria* in less than 30 seconds of direct contact. Use only water for natural sanitization*. A safe steamer for cleaning grease and grime. Lightweight, wheeled design makes this multipurpose steam cleaner easy to maneuver around your home Universal clip fits our microfiber cleaning cloth or any regular towel for maximum versatility. Glides effortlessly across your floors, leaving them spotless Blast away dirt for perfectly clear, crystal-clean windows. Tough on grime, gentle on surfaces. Easily scrubs away the most stubborn dirt. Picks up & absorbs dirt as you clean. The Awesome Bag is custom-designed to fit Neat steam cleaners & accessories in one organized, portable case. Keep everything together, protected and ready to roll whenever it’s time for a deep clean. Voilà, our quick, high-performance garment steamer. Powerful steam quickly smooths clothing creases and wrinkles, for crisp, put-together outfits at home or travel. Our selection of detailing brushes for Neat covers every corner. Nylon, brass, horsehair and stainless steel brushes lift heavy-duty grime, grout stains and grease with precision. Designed to perfectly fit the rectangular Neat floor tool to lift dirt and grime from all types of floors, including hardwood, tiles, concrete and more. Pairs with your Neat triangle attachment to safely clean, sanitize, and remove stains from upholstery, couches, and soft surfaces. The Steam Cleaning Pack Pro upgrades your Neat Plus with 24 specialized brushes, bonnets and microfiber cloths for your kitchen, bathroom, living room and more. Founded in 2008, we started commercially cleaning city buildings and streets in Canada These real world challenges inspired us to design elegant, powerful and reliable everyday cleaning products. Designed in North America, we design sleek and easy-to-use products that elevate spaces in both homes and businesses. We love creating cleaner, healthier spaces. Knowing our products simplify life and reduce harsh chemical use, drives us to keep innovating and raising standards.

Brand: Dupray


Special Feature: Carry Handle, Heat Light Indicator, High Pressure, Portable, Steam on Demand Trigger


Surface Recommendation: Tiles, grout, hardwood floor, windows, mirrors, ovens, stovetops, countertops, BBQs grills, showers, bathtubs, sinks, cloth steaming, curtain, pet bed, car detailing See more


Model Name: Dupray Neat Steam Cleaner


Included Components: Extension Tube, x1 Floor Tool, x1 Window tool, x1 Steam lance, x1 triangle tool, x1 Microfiber Bonnet, x1 Microfiber Cloth, x3 Microfiber Pads, x5 Nylon brushes, x1 Brass Brush See more


Special Features: Carry Handle, Heat Light Indicator, High Pressure, Portable, Steam on Demand Trigger


Wattage: 1500 watts


Form Factor: Handheld


Heat Time: 8 minutes


Power Source: ac


Voltage: 120 volts


Maximum Temperature: 275 °F


Item Weight: 9 pounds


Tank Volume: 54 fluid ounces


Item Display Dimensions: 10.5 x 9.5 x 10.5 inches


Capacity: 3.4 pounds


Surface Recommendation: Tiles, grout, hardwood floor, windows, mirrors, ovens, stovetops, countertops, BBQs grills, showers, bathtubs, sinks, cloth steaming, curtain, pet bed, car detailing


Color: White


Style: Powerful


Brand Name: Dupray


Model Name: Dupray Neat Steam Cleaner


Included Components: Extension Tube, x1 Floor Tool, x1 Window tool, x1 Steam lance, x1 triangle tool, x1 Microfiber Bonnet, x1 Microfiber Cloth, x3 Microfiber Pads, x5 Nylon brushes, x1 Brass Brush


Unit Count: 1 Count


UPC: 829285001713


Number of Items: 1


Item Type Name: Dupray Neat Staem Cleaner Multipurpose Heavy Duty Staemer for Floors, Cars, Home Use and More


Model Number: DUP020WNA


Manufacturer: Dupray


Part Number: DUP020WNA


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Thursday, Aug 27

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

  • Klarna Financing
  • Affirm Pay in 4
  • Affirm Financing
  • Afterpay Financing
  • Zip Pay in 4
  • Financing through Apple Pay
  • Financing through Google Pay
Leasing options through Acima may also be available during checkout.

Learn more about financing & leasing here.

Top Amazon Reviews


  • Just Great - A wonder in the kitchen and very useful in the bothroom.
Size: 17-piece (Neat Steam Cleaner)
I got the Dupray Neat Steam Cleaner for 25% off, at about $150. Easily the best use of $150 in years. This steamer is as easy to use as a vacuum. Kitchen floor: My marmoleum (like linoleum) floor holds on to grime, especially in high traffic areas below the sink and food prep counter. Scrubbing with a conventional sponge mop with hot water and soap would not remove the worn-in grime. After the first pass with this steam cleaner most of the grime was gone. I figured I was passing over the floor too quickly. I let it dry and did a second passing back and forth over the floor slowly in the highly trafficked areas. When the water dried, it was clean. This is SO MUCH easier, no scrubbing and no bearing down hard on the mop handle trying to get the grime off. Next, I used the steamer's handle and floor attachment, which has great clamps for using your own microfiber cloths, to apply two coats of liquid finish to the marmoleum. When I was done, I squeezed out the microfiber cloth and popped it in the washer load, and then rinsed any liquid finish off of the floor attachment with hot water. Stainless steel cook top: I had a baked-on oil spot on the edge of the cook top and I could not remove it regardless of scrubbing, hot water, or chemical cleaners. Using the nozzle attachment, I slowly passed over that area then rubbed it briskly with a nappy all-cotton rag, and it was gone. Then I went after those annoying baked on spots under the burners. See the photos. Ceramic tile bathroom floor: This was a breeze. I ran a vacuum over the floor to get up loose dirt and dust, them a single pass with the steam cleaner around the toilet, along the base of cabinets and shower, and then the rest of the floor. Once the floor dried, it was spotless, and no chemical smell. I attached the nozzle and did a quick pass under the inside rim of the toilet, then a light pass with the toilet brush in the bowl. Best part, nothing cast-ff from the brush while cleaning under the rim. In the walk-in shower: I used the nozzle to clean out the base, corners, and insides of the slider door track. I'd cleaned this regularly, the corners were always hard to get and it would get grimy and moldy fast. Now I know why. I hadn't been able to clean deep enough in the groove and underneath parts of the track; this left grime/shower mold that re-populated quickly. The volume of grime I cleaned out was unreal, like how did it all fit in there. Now there's nothing there to re-populate it, so it should stay much cleaner betweemn bi-weekly cleanings. I tried using the steamer and squeegee on the built-up mineral stains on my shower doors. Honestly, I hadn't been cleaning it off the doors for about the last year because it's a lot hard scrubbing with harsh chemicals and it would only remove most of the build-up; plus, I had to be inside the shower with the doors closed (without kids, no real incentive to deep clean). The steamer alone didn't remove the heavy caked-on areas, but it did soften the build-up. It did remove lighter built-up residue, but left streaks. This is what I found worked: - In the lighter areas on the upper parts of the doors, I sprayed with low-chemical cleaner (I use Purcay, but I'm sure Method or Mrs. Meyers would work fine), let it sit a minute, passed over with the steam cleaner using the squeegee attachment, and the wiped lightly with a dry cotton rag to wipe of anything remaining. - On the heavy buildup areas, I passed over with the steamer and squeegee then immediately (while the residue was still soft) used Borax on a damp no-scratch dish scrubber with a light circular scrubbing pattern. I rinsed it off and the doors are clean. So much easier and a lot faster. Now the hard work is done, keeping it cleaned-off using just the steamer, or a light cleaning spray with the steamer should work. My next weekend project are the carpeted stairs. I'll use the triangular brush attachment with the microfiber "bonnet" with the steamer to kill of carpet moths and their eggs without chemicals. ... show more
Reviewed in the United States on November 22, 2024 by C. Duncan

  • My favorite cleaning tool
Size: 17-piece (Neat Steam Cleaner)
This is one of the best purchases I’ve made in a while. I had the Dupray Neat Steam Cleaner on my Amazon wish list for quite a while. I was hesitant because of the price. I thought I’d “ save some money” and bought a cheap little steam cleaner from another company. That thing took forever to build up pressure and once it did, you could only use it for about 15 seconds before you’d have to stop and wait for it to build up pressure again. It took forever to get any cleaning done. Then it got recalled. A few months ago I bit the bullet and purchased the Duprey neat steam cleaner, and it’s seriously the best. It heats up in under 10 minutes and I can use it for about an hour before it runs out of water. I love that one product can clean the floors, countertops, my mirrors and windows, tne shower, sinks, and the oven and stove top. I can get a lot done and I appreciate that because I don’t have to stop every now and then and let it build up pressure, which is great. I love all the attachments that it comes with it and they’re easy to change out. It’s lightweight even when it’s full of water and much better than a mop so the price was definitely worth it plus I don’t need to mess with mops and or harsh chemicals. It gets very hot so just be careful when changing things like the bonnet. Definitely recommend! ... show more
Reviewed in the United States on April 28, 2026 by Lisa M.

  • Fantastic Steam Cleaner + Excellent Customer Service
Size: 17-piece (Neat Steam Cleaner)
I’m really impressed with the Dupray Neat Steam Cleaner so far. The unit itself works incredibly well — even without the brushes, it delivered a powerful, chemical‑free clean that left my floors and surfaces looking noticeably better. The steam output is strong and consistent, and it’s easy to use right out of the box. My unit arrived without the brushes, but the company addressed the issue promptly and professionally, which I really appreciate. Great customer service goes a long way. I’m expecting the brushes to arrive tomorrow, and I’m excited to see everything else this machine can do. Based on what I’ve seen already, it absolutely deserves a full 5 stars. Clean, simple, effective — exactly what I was hoping for. ... show more
Reviewed in the United States on July 14, 2026 by Angus C Thompson

  • MUST HAVE for Every household.
Size: 17-piece (Neat Steam Cleaner)
I own the Dupray steam cleaner since July 2022 and I love it as I find it an essential piece of equipment for everyone who cares about house cleaning, house keeping and sanitizing without using chemicals. I mainly use my steam cleaner for flooring (I have all ceramic tiles), but I have used it successful for other cleaning tasks, in particularly the interior of the car. This particular unit is very easy to use and very powerful. My main pet-peeves about the steamer: 1. Unfortunately it does not have a water gauge indicator on the tank, alerting user about water level. That is a bit of a pain to constantly guess how much “gas” is inside the tank. 2. My other problem with this unit is that the floor brush is defective from the get go of its creation (at least for me). This defect manifested itself asap after I purchased the unit: one of the springs of the floor brush keeps coming out and detaches the pin that holds the pads. Now at the time of purchase the Dupray company reached out to me and was very gracious to send me a new floor brush. So the same problem kept occurring few months after that. I decided that this was a design flaw connected to the hot steam loosing up the metal or the plastic. I simply fixed it with the classic duck tape method, but this has been a temporary fix that has to be constantly tackled. At this point nothing seems to keep the spring in place and I would like to purchase a new replacement brush. 3. There is no place where to wind up the cord. Because of these issues I cannot give it 5 stars. However all the good things about the Dupray steamer are that it has an incredible cleaning power achievable thanks to a superior heat level of the water. The unit design is very clean and futuristic, while maneuverability and portability are excellent. Switching accessories is a quick and painless task, pressure buttons are no problem even for the weakest fingers and snap into place secure. The hoses and parts all feel super sturdy and above average quality, not industrial but semi-commercial quality. The little grout brushes do wear out fast but they are effective in cleaning grout and textured stone or tiles. So far the unit, for me, is performing well, 3 years later. I used it for a variety of tasks including baseboard and bathroom fixtures cleaning. This is a perfect machine that is few notches below a professional machine but does a very good job. I suggest this highly to anyone who is concerned about the environment, cleaning without chemicals, or has children, pets……rental properties, bed & breakfast. This is a basic unit that helps keep the house clean if you demand a high level cleaning standard. I definitely would like to upgrade to the fully professional unit from the same company ... show more
Reviewed in the United States on October 3, 2025 by Diana

  • Perfect steam cleaner for the entire house
Size: 17-piece (Neat Steam Cleaner)
I am a classic overthinker, so I've been researching a steam cleaner for a couple years now. I already had a steam mop that works great, but I wanted a steam cleaner that could be used for other areas. Real talk: I wanted it mainly for the bathroom. I live in a house full of boys. Very tall boys, aiming at a relatively small area far below. I don't want to be indelicate—turn away now if you have a weak stomach!—but I need something to blast pee out of those toilet hinges. I clean the bathroom three times every week (like I said, boys, and I have just one bathroom), but the smell still lingered, and I was positive the problem was those hinges. Let me tell you, sister: as soon as I opened the box... well, I'm getting ahead of myself. Let's start at the beginning. The Neat steamer is a small cube, very minimalist and, well, neat. The 16-foot-long cord (that's long, you guys!) wraps around its holder hidden from view on the bottom of the unit. I worried that I would have to wait to wrap the cord and put the cleaner away until it cooled off and was emptied, but no, I have flipped the cube over while still hot and full with no problems. The carrying handle is recessed into the top of the cube, and yes, it's light enough to actually carry around, but you likely won't need to. It also has casters that roll very well on my hard floors and a berber carpet. And the accessories! My goodness, so many accessories. I thought I really only wanted and needed the nozzle to concentrate the steam, but I'm finding I'm using all of them. I love the nylon brushes for my grout. I also used them for my cabinet doors and the grubby corners a kid grabs to keep himself upright as he barrels around the house at breakneck speed. The window squeegee makes quick work of the gazillion dog-nose smudges (but put a towel down at the bottom to catch all the water that will drip down). If your windows are particularly tall, using one or both of the included extension wand sections really increase your reach. My couch cushions (again, look away, you with weak stomachs) were beginning to take on a slight boy-butt odor, with maybe a suggestion of boy feet, after several weekends-long marathon group gaming sessions... the corner tool with the included bonnet took care of that quickly. I *think* I could do it even faster using the floor tool and a cloth. Speaking of the floor tool, I thought I would not use it, since I have a perfectly wonderful steam mop already, but I was wrong. I love that I can use the included microfiber mop cloths or *any* cloth I want, simply by clipping it on. Perfect! And the steam from the Neat doesn't reach the same temperature as my steam mop does, which sounds like a downside, but what I had not realized before I bought the steam mop was that the super-high-temp steam would ruin the finish on my vinyl flooring. Had I bought the Neat years ago, my vinyl would still be shiny, so let that be a cautionary tale for you. But back to the bathroom. I believe it would be worth the cost of the Neat steamer for the bathroom alone. Because of the timing of the delivery, I used it just *after* I'd cleaned the bathroom (and I should tell you, I am a very thorough cleaner). Yup, those toilet seat hinges were the problem. I used the nozzle to concentrate the steam, and it blew through those hinges and allowed me to wipe up the offending particles with a paper towel. While I was there, I went ahead and used one of the nylon brushes to clean the edges where the tub trim meets the floor and gave the tops of the baseboards a good wipe, too. I hadn't thought of it until just that moment, but I steamed the inside of the wastebasket. It looked clean beforehand, but I like the idea that I killed any germs that may have been lingering. One thing in the bathroom that I always seem to forget is cleaning the lightbulbs. Dust and hair (how the heck does dog hair keep getting into a room the dogs are not allowed to enter??) and the steam that results from long showers combine to leave an almost concrete-like substance on baseboards, tops of medicine cabinets and window trim, etc., and on the lightbulbs. It was amazing how quickly the steam melted it right off those neglected bulbs. Maybe the best feature of all is the trigger lock. My hands would be stiff claws if I had to keep the trigger squeezed the entire time I was cleaning! For quick jobs, I just pull the trigger and let it go, but for longer tasks like mopping the floor, the trigger lock is invaluable. I have very few complaints, and they aren't even really complaints. In my extensive research, I saw several people complain that some water shoots out before the steam begins. Yes, there will likely be some water in your hose or attachment that will come out ahead of the steam, but since you know it'll happen, it's a problem easily solved by starting with the nozzle pointed into the sink or even just at a cloth or towel. One valid point I'd seen made and have observed myself is that there is no water level indicator. When you're out of water, the steam stops with no warning. It's a slight annoyance to have to fill the reservoir and wait the 5 or 8 minutes for it to heat and pressure to build, but it's not an insurmountable problem. I would have liked to have an accessories storage included, but I just slide the cardboard box they came in into the closet beside the Neat unit (you can see in the picture how this fits even in my ancient house's tiny linen closet). Which brings up my last "complaint": the hose does not detach from the unit, and there is no "holster" for storing the hose. Again, not a deal breaker. I just coil the hose and hope for the best. IMPORTANT: Don't use tap water! I have very, very hard water, but even if yours isn't as bad as mine, those minerals will eventually ruin things like your wonderful steam cleaner. Just buy yourself a gallon or two of distilled water and know you're lengthening the life of your precious Dupray. In summary, I highly recommend the Dupray Neat steam cleaner. Update: It's 2.5 years later, and I still love my Dupray Neat. There was recently a recall (see recall info in your "Accounts & Lists" up there at the top of the screen), and the fix is dead simple. First, look at the rating label on the bottom of your unit. Only model number DUP020WNA is included in this recall. If that's your model, go to Dupray.com/recall and enter the batch/date code from your label, and Dupray will mail you a replacement cap at no charge. ... show more
Reviewed in the United States on October 24, 2023 by Merideth Baker

  • A must have - forever
Size: 17-piece (Neat Steam Cleaner)
This is a must have for me now. My husband got me it after we bought a new house and I had been wanting it for a year or so but always talked myself out of it. It ended up being perfect. I got this cart to put it on top of and store all it's pieces and cloths in. I drag this thing around with me everywhere. I can clean 3 rooms with it typically before needing to refill. But I use it for everything. I'll clean my cabinets and counters and then switch on the floor attachment and clean the kitchen floor then go clean the livingroom floor and switch attachments and clean the big glass door and then switch and clean my kids yogurt off the rug. I'd definitely recommend getting this specific cart. It fits perfectly snug and it makes the use of the actual steamer way easier. It has a spot for everything, the clean rags and bonnet have their own shelf on mine that I use the wooden top cover on to cover them and keep them clean. The bottom is where the large attachments go and ill throw my dirty ones there while im cleaning and them take them to the wash right after. Definitely get a pack of bonnet and it'll quickly become ur favorite cleaning tool. I haven't needed to buy more of the floor pads because 3 has been enough for me. I usually clean 3 to 4 rooms at a time and by the time im ready to do another round of rooms ill have them clean already. If you don't have a washer and dryer, u can hand wash them, but if ur not going to do that then buy twice as many as you think you'll need. I know because when I didn't have this and didn't own a home and lived in a 800 sq ft apartment there still was never enough rags in between laundromat visits. But if u have a wash and dryer- 3 floor pads should be fine and an extra pack of luke 12 bonnet is good. Keep a towel on the cart if you don't want to wait for floors to dry too! The steamer has wheels, but this way let's u have everything all together in the area ur using it constantly and then when ur done wrap the cords up onto the hooks and ur done. Stick it in the closet til u need it again. I have a set of 14 stairs in my house and it's light enough even on the cart that I can easily carry it up and down. Everything being compact like this let's me use it whenever I want without it being a whole ordeal. If I know my livingroom or my bedrooms are gonna need cleaning I still and start it up ahead of time to make sure by the time im ready to go its already good and ready too. This has saved me soooo much money already too on cleaning products. I only have one enzymatic cleaner I need now. I buy a gallon of that every 3 months and im good to go. So it's definitely worth the purchase. This is becoming a 3 item/part review. Lmao Oh and I needed to replace the cap because the gasket broke and when I had a hard time finding a replacement I called the Dupray (I cant remember the names spelling) customer service and got to speak woth a human. She asked me what part of the knob was broken and I told her "the rubber ring" and she got me the oart nu.ber so that I could just get more of those instead of replacing the whole cap. Super helpful!!! 👌 10 stars from me. When this one finally does break (🤞 long live the king) ill be back for another one for sure.. Last thing- my son dropped it one time and it lived. So it's durable! Lol ... show more
Reviewed in the United States on August 28, 2025 by Eliza V

  • ONE WORD: AMAZING
Size: 17-piece (Neat Steam Cleaner)
SOOOOOOOO!!!!!! I've had this on my Wishlist FOREVER! I would put it in my cart, then change my mind, put it in the cart, change my.... You get it. Lol I am SO MAD at myself for NOT buying this sooner. I am a working mom and I have a baby boy. It's soooo hard to come home and KNOW that "Man, I really need to clean" but you're just so exhausted you don't want to be on your hands and knees scrubbing the only 2 hours you have to yourself after a long day and putting baby to bed. I finally took the Leapt of faith, I read the reviews I convinced myself... "this is an investment". Ngl I received in at the end of February and FINALLY used it now at the beginning of April. I HATE cleaning my bathroom. I'm the ONLY one who does it. I've bought automatic scrubbers, brushes... You name it. This little steamer IS SOOO EASY TO USE! Plug it in, add water, choose the attachment you need, wait for the light to turn green, and VIOLA MAGIC MIST OF STEAM OF THE LITERAL GODS. 🥺❤️ MY SHOWER IS LITERALLY SPOTLESS. (I used the recommended attachments the triangle brush and Terry cloth scrunchy thingy) oh man I didn't even have to go over it more than 2x. You can SEE the dirt being burned away into oblivion. I literally was like "WOW WOW WOW WOW" THE WHOLE TIME. lol I did the entire stand up shower and EVEN the bathroom floor 😭❤️ I could NOT be more satisfied and pleased with this purchase. It's one of my ABSOLUTE favorite things I've ever purchased off Amazon. I even bought a Shark floor steamer, and I sooo love it, don't get me wrong, but WHAT THE HECK THE DUPRAY DOES FLOORS TOO!?! Like what can't it do honestly? It can probably do my taxes too! Lol jk but anyways! This little steamer is awesome, cleaning absolutely sucks and you literally just want to finish cleaning and be DONE with it...I was literally finished cleaning my bathroom, but I ENJOYED using it SO MUCH I went over everything 2x. That's how great and easy this thing is!! It MAKES you enjoy cleaning! What witchcraft is this!?! Lol My new life philosophy : Steam is good.... Very good. 😎🤣 Everything about this thing SO FAR has nothing but pros for me. I can't wait to try the other attachments. Here is the only con I have for it: I wish it came with more scrunchy Terry cloth attachments. Because when the only one it comes with gets flithy, I'm like.... Ughhhhhh I wish I had 10 of these. So I'ma see if they sell them separately. But just stop convincing yourself you don't need it. Everyone needs this thing. Just DO IT. lol Anyway I just had to drop a review. This thing is awesome,and you'll feel awesome owning it lol ... show more
Reviewed in the United States on April 5, 2024 by Vivian

  • Disappointed. Not good for cleaning grout. Too much water, not enough steam.
Size: 17-piece (Neat Steam Cleaner)
Update: I did receive a full refund. Update: Honestly, I thought the negative reviews had to be wrong. This cleaner is on so many list as one of the top if not the top cleaner that is recommended. Honestly, I was so excited to get this cleaner and it was such a huge let down. I emailed the company late on Friday with my concerns. I did not get a response until the following Tuesday (today). The rep wants me to video the water issue and they will have their tech review it. I am doing this by myself. I have a torn Achilles’ tendon and am in a huge boot. I do not think me trying to manage all the steamer stuff and my phone at the same time is a good idea. That is an accident waiting to happen. Definitely not the product nor customer service I had anticipated. Based on how the entire email response read, I am not pleased with this companies lack of kind customer service. I responded to the email and still have not revealed response. To me this is time sensitive. I am still in shock at how poorly this steamer performed. I just can’t understand how it is at the top of so many review list. I have already boxed it up to ship back. It is within the 30 day window. I put that in the email. Not sure if I should take it to UPS tomorrow or wait on a response. Not sure how it works if you use something and feel it is defective. I did not even finish my bathroom because I was so frustrated with the performance. Yes, it looks weird. Original review: I was so excited to get this steam cleaner and start using it. It was delivered the next day although it was supposed to take a few days. I was pleasantly surprised. I received this on September 24 (2 weeks ago) and just sent an email asking if I can get a refund since it is within the Amazon 30 day return period but since I have used it I wasn’t sure. I feel it is either defective or just not a good product. Prior to purchasing the Dupray neat steam cleaner, I read several reviews/recommendations of the top steam cleaners (I really do not see how this one made so many list), went to multiple website, watched multiple YouTube videos. I didn’t do eels of research, but I didn’t just pick one from random without checking it out prior to my purchase. Pros: Really simple to use. Other clothes can be used with the attachments. Can use tap water. Continuous steam button. Lightweight. Long hose. Long cord. Cons: No low water level indicator. Cord stores underneath. No where to store the hose. No bag for accessories. Too much water coming out verses steam. Long refill and reheat time (Pain in the rump to wait 20 minutes to refill then wait another 7-8 minutes for it to reheat). I literally spent at least from around 1 in the afternoon until 8 or 9pm at night cleaning the shower and still did not finish due to poor steam, pressure, too much water coming out and having to wait to refill and wait to reheat. If it deep cleaned better (more steam coming out, less water coming out and more pressure) then I imagine it would not be such a nuisance. Honestly, I have spent multiple days Cleaning this bathroom grout and between actual cleaning and waiting to refill and waiting to reheat I have spend no less than 16 hours and I am still not done. The steam cleaner was to make it easier and faster, but it hasn’t really proven to be a beneficial investment for me and my needs. Some of the accessories seem really flimsy. Definitely do not feel like I can put much pressure on the mop. Too much water is coming out verses steam even with measuring the correct amount. Enough water that a dry microfiber cloth is saturated from drying up excess water with only seconds of depressing the button. Enough water to splatter. Does not deep clean grout easily at all. I am having to scrub A LOT! I am also having to use a cleaner with it instead of just water because it was not cleaning very well by itself. One of the draws to using a steam cleaner is not using chemicals and not having to purchase any cleaning products. I have spent hours cleaning on my shower and bathroom floor. It still is not done. It really wasn’t horribly stained. Definitely no mold or mildew. The nylon brushes are not holding up. I have used 3 of the four on one bathroom And need to start using the fourth. The bathroom isn’t even half finished. It may be good for light household cleaning and sanitizing, but I definitely do not recommend for any deep cleaning of grout. I did read the instructions prior to using and watched the Video from Dupray on using the Neat steam cleaner be several other YouTube videos on using the neat steam cleaner. ... show more
Reviewed in the United States on October 9, 2021 by Ms. Chili

Can't find a product?

Find it on Amazon first, then paste the link below.
Checking for best price...