DELLA 18K BTU ODU 2 Dual Zone 12000 12000 BTU 19 SEER2 208-230V Cools Up to 1100 Sq.Ft Wifi Multi Zone Mini Split Air Conditioner Ductless Pre-Charged Heat Pump Work with Alexa, 16ft Installation Kits
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Availability:
In Stock.
Arrives
Sep 5 – Sep 13
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Size: Dual Zone(2) 18000 BTU 12+12
Features
- [ENERGY EFFICIENT COOLING] Della 2 Zone 18000 BTU/h, 19 SEER2, 208-230V, ETL Listed, AHRI Certified pre-charged air conditioner unit features a ductless mini split inverter plus system with a heat pump (up to -4F/-20C) and DC Inverter technology provides up to 30% power savings. (This model does not support the Self-Cleaning Function. The option will still show on the display after pressing the self-cleaning button, the self-cleaning operation will not be performed.)
- [MULTIPLE ROOMS] Comes with 2 indoor air handlers 12,000 BTU + 12,000 BTU with separate controller for individual rooms and 1 outdoor condenser. Enjoy individual temperature controls in each room for ideal climate control. This air conditioner is designed with several smart functions: 4D air flow(up-down left-right), I feel mode, 24 hour timer, sleep mode, eco energy saving mode, multiple fan speeds, heating, cooling, dry modes for dehumidifying. Maximum Fuse Size is 15A.
- [AMPLE COVERAGE] This unit provides cooling and heating for up to 1100 Sq. Ft (each indoor unit recommended area 550 Sq. Ft) and able to work in environments as low as 5 degrees Fahrenheit. 2 pcs 16ft copper pipes (Standard size 1/4" & 3/8" outer dimension) and 2 installation kits included. The length for drain pipe is 78.7".
- [Multi Zone Capacity]: This configuration is designed for spaces where not all indoor units are expected to operate at full power at the same time. If the total indoor capacity is higher than the outdoor units output, the system can still function properly, but cooling or heating performance may be slower when all zones are operating beyond capacity. For consistently high demand across all zones, a larger or multi-system setup is recommended.
- [QUIET OPERATION & INSTALLATION] This air conditioner is ultra silent at only 41 dBa. The unit provides equal airflow in every part of your room and can adjust to 60-90 degrees Fahrenheit to suit your comforts in just a few minutes.Line-set vacuuming is required during installation. Any alteration of line-set length requires adjusting freon levels.This system mandates professional installation it's not a DIY mini split AC.
Brand: Della
Capacity: 1.5 Tons
Cooling Power: 12000 British Thermal Units
Special Feature: Dehumidifier, Remote Controlled
Product Dimensions: 11.49"D x 31.92"W x 8.07"H
BEE Star Rating: 4 Star
Seasonal Energy Efficiency Ratio (SEER): 20
Color: White
Voltage: 230 Volts
Noise Level: 41 dB
Manufacturer: DELLA
Part Number: 18K+D1212
Item Weight: 138.8 pounds
Product Dimensions: 11.49 x 31.92 x 8.07 inches
Item model number: 18K+D1212
Size: Dual Zone(2) 18000 BTU 12+12
Color: White
Power Source: Corded Electric
Voltage: 230 Volts
Wattage: 3515 watts
Installation Method: Split System
Item Package Quantity: 1
Sound Level: 41 dB
Special Features: Dehumidifier, Remote Controlled
Batteries Included?: No
Batteries Required?: No
Capacity: 1.5 Tons
Floor Area: 550 Square Feet
Date First Available: February 22, 2023
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Sep 5 – Sep 13
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Size: Dual Zone(2) 18000 BTU 9+12
This item saved us money! We were quoted by quite a few professionals who wanted triple this amount. The unit doesn't take up much room on the wall. Easy installation. My husband was able to get it installed in a day with no issues. The quality is better than I imagined. I have not noticed any leakage so far. It is a sleek white look.
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Reviewed in the United States on June 2, 2025 by Lauren Wilson
Size: Dual Zone(2) 18000 BTU 12+12
I hired a professional AC contractor to install this, and I am glad that I did. I wanted it done right and honestly, there was no way, I could have done this myself. The unit works great and cools very efficiently. It looks great both inside and out. I highly recommend the Della products.
Reviewed in the United States on December 11, 2024 by The Savvy Shopper :-)
Size: Dual Zone(2) 18000 BTU 12+12
Easy to install and works perfectly.
Reviewed in the United States on March 27, 2025 by Cheyenne
Size: Dual Zone(2) 18000 BTU 9+9
Took about 2 weeks to arrive in a tractor trailer. Not a problem for me as I unloaded with my forklift. The condensing unit has a dent on the side. It's just cosmetic. I emailed the seller and agreed to a $180.00 refund. The evaporator look good and after drilling a hole through the wall and attaching the mounting bracket went right on no problems. The kit comes with a plastic tube to use through your hole but I found it to be cheesy and flimsy so I didn't use it. The lineset,drain,and electrical wires were fine. The copper tube is extremely thin walled and easy to bend or form using just your hands. I did buy the mr.cool lineset covers which I believe look the best even though they are pricey. They come with the fittings covers and elbows needed to make the install look pro. I shortened one lineset a few feet and lengthened the other lineset a few feet. Easy to do using some flare unions. I ran about 20 feet of 12/2 Romex wire from my electrical panel with a double pole 30a breaker for the 220v supply. On the outside I mounted a 60a non fused disconnect and a couple feet of carflex to tie it in. Used my vacuum pump and gauge set to get it down to 500 microns before opening the valves and turning it on. Been running these 2 heads everyday now as it's been a really hot summer this year and they work great. Dead silent operation too both inside and out. I will definitely be back to buy another one again next year.
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Reviewed in the United States on July 17, 2025 by john
Size: Dual Zone(2) 18000 BTU 9+12
Air conditioner works fast and is easy to install, The quality is better than I imagined. Great buy! I will highly recommend it.
Reviewed in the United States on June 20, 2025 by Yanelsy Concheso
Size: Dual Zone(2) 18000 BTU 9+12
I’m only giving these units one star because it’s the lowest I could select. I’ve had not one thing work the way it should have. First let’s start with these units claim they are “DIY, do it yourself” nope that’s false you need to hire a HVAC contractor to pressure test your line sets and vaccum your unit which in the product description it has zero disclosures about. I got my unit up and running to find out there was no refrigerant or gases in the system to heat/ cool so I had to hire a HVAC tech and spend another $750 of my money to get the units running but the seller claims they are DIY and battled me on my issues until I provided them with a receipt. They wanted to return my units which were permantly installed in my house, 2.5” holes in my walls through my vinyl siding, and a hole through my foundation. Then I had to tell them it’s not possible to uninstall the units and return them for I will have huge holes in my house. Now my unit has power going to it, but won’t blow anything out of the head but still thinks it’s running. I reset the breaker and the head wont work now. I’m writing this review trying to decide if the product or customer service is worse. At this point I’ll be spending more money on servicing this unit than the actual cost of buying the unit. Absolutely horrific experience 0/5 stars and I will never purchase from them again and I will do everything in my power to make sure my fellow family members, friends, and contractors do not use them as well.
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Reviewed in the United States on July 3, 2023 by Evan Keighley
Size: Dual Zone(2) 18000 BTU 9+9
This is my second set of mini-splits in a barndominium I've lived in since 2010. Although I'd never heard of the brand, I read positive reviews and purchased a dual unit this spring and had a local HVAC company install them. They've worked great for a few months until an E4 error occured which indicated low pressure. The installer came back and found a loose fitting he missed. The best thing about these are the people at Della. I can't tell you how responsive and dedicated they are to customer service which is unfortunatley rare these days. They respond quickly and offer suggestions for troubleshooting. If you're considering these, rest assured, you'll be pleased!
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Reviewed in the United States on October 4, 2024 by John Ruffin
Size: Dual Zone(2) 18000 BTU 9+9
Purchased this unit in 2023 for a rental property. This unit was supposed to arrive charged (see title( and it arrived without refrigerant. We paid a licensed person to install this and charge it which cost a total of $900. then we find out that the heating does not work. We called the manufacturer and they were very nice about promptly shipping a new unit (this is why they get two stars). The second unit arrived also without refrigerant. The second refrigerant charge cost $300. After a few months that leaked out too and cooling stopped working. At this time the unit was out of warranty. I had paid $160 for Asurion extended warranty. Made a claim to them and they sent auto-generated emails for many months. They then disappeared for a long time. I called Amazon customer service and they managed to get their attention and finally I got to speak to someone at Asurion. They said that the claim was denied because "the warranty does not apply to split systems" (huh!). They had no answer on why they offer it in the first place(???) So they (asurion) offered to "cancel the coverage" which may mean I get a refund (I will report on that later if it comes through; as of now I doubt it). But think about it: this is absolutely BRILLIANT. Sell insurance and once in a long while when there is a claim you give he premium back, and everyone is happy. WO-O-O-O-W! 17 months later: I had to appease my tenants about heating and cooling not working, I paid $2960 (plus >30 hours of my time) and the trouble for disposing TWO big AC units and two air-handler heads in the trash.
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Reviewed in the United States on July 16, 2025 by DrTim