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Availability:
In Stock.
Arrives
Monday, Oct 26
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Size: 4 Person
Style: Energy Efficient
Features
- Heated Air Bubble Technology: Immerse yourself in heated air bubbles that relax your body, melt away stress, and leave you feeling rejuvenated. The heating system adjusts to fit your personal temperate preference, for an optimal spa experience.
- Energy-Efficient Spa Cover: Keep the water warmer, longer, with high-density thermal-resistant foam that locks in heat and minimizes loss. This energy-efficient hot tub cover boosts performance, improves efficiency by up to 50%, and lets you enjoy longer, more relaxing spa sessions.
- Fiber-Tech Beam Construction: The plush, supportive inflatable hot tub creates a luxurious escape, while advanced Fiber-Tech Technology delivers lasting strength and stabilityso you can unwind with total peace of mind.
- Hard Water Treatment System: Bask in outdoor spa sessions with soft water thanks to the built-in Hard Water Treatment System. By reducing harsh mineral buildup, the treatment system extends the life of your backyard spa.
- Easy Access Filter Replacement: The portable spa is simple to maintain and features an integrated control box design for cartridge filter replacement. Includes two easy-to-replace S1 Type filter cartridges.
Description
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Specs & Other Info
| Specification | Details |
|---|---|
| Manufacturer | Intex |
| Color Theme | Square Greystone |
| Weight | 118.8 lbs |
| Dimensions | 83"L x 83"W x 28"H |
| Material Composition | PVC |
| Power Requirement | 120V AC |
| Geometric Shape | Square |
| Water Capacity | 210 Gallons |
| Total Jet Count | 140 |
| Maximum Occupancy | 4 People |
| Model Number | 28449EP |
Frequently asked questions
The Intex PureSpa Plus is designed for up to 4 people to use comfortably at the same time. Its spacious 83-inch square shape provides ample room for a small group or family to relax and enjoy the spa experience together.
The Intex PureSpa Plus comes equipped with 140 Bubble AirJets that create a soothing massage experience. Additionally, it includes LED color-changing lights that can set the mood for relaxation or entertainment during nighttime use. These features are designed to enhance the spa experience, providing both physical and visual relaxation.
The Intex PureSpa Plus is designed for easy setup and can be ready for water in about 20 minutes. No special tools are required for assembly, and it comes with a user manual that provides step-by-step instructions. However, filling the spa with water and heating it to your desired temperature will take additional time.
The insulated cover provided with the Intex PureSpa Plus serves multiple purposes. It helps retain the water's heat, which can improve energy efficiency and reduce heating costs. Additionally, it prevents debris from entering the spa when not in use, maintaining cleaner water and reducing the need for frequent cleaning.
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🚀 Abunda's Overview
This is our summary and key points to consider based on customer reviews.
The Intex Purespa inflatable hot tub garners both high praise and some concerns from users. Notable for its ease of setup, energy efficiency, and the convenience of a salt water system, it provides a comfortable and cost-effective spa experience. Users appreciate features like its durable construction, efficient heating, and the inclusion of lights and headrests, alongside the ability to control settings via an app. However, issues such as size limitations, slow heating times, and occasional technical glitches like air leaks and sensitive error warnings have been noted.
Pros
- 🌱 Energy-efficient model with effective insulation and cover to reduce electricity costs
- 🏗️ Durable construction with strong plastic capable of supporting weight on the hot tub walls
- 🧂 Easy maintenance with salt water system that requires minimal chemical additions
- 📱 Convenient control through a portable panel and a feature-rich app for scheduling and adjustments
- 💡 Extra features like lights and headrests for enhanced comfort and ambiance
- 🌀 Effective bubble jets providing relaxing ambiance and improved water movement
- 📈 Self-cleaning sanitation schedule, ensuring clean water with minimal effort
Cons
- ⏲️ Slow heating time with the water temperature increasing only 1-2 degrees F per hour
- 🌐 Occasional functional quirks such as air leaks and sensitive error warnings disrupting the experience
- 🔄 Size limitations necessitating purchase of a larger model than needed for comfortable use with multiple people
Should I Buy It?
Yes, if you're seeking an affordable, energy-efficient spa experience with ease of maintenance. The Intex Purespa is ideal for small families or couples, providing relaxation with modern conveniences like app control and a salt water system. Be mindful of its slow heating time and potential for technical glitches. Consider space requirements and opt for a larger size if you plan to use it with more people regularly.
Size: 4 Person
Style: Energy Efficient
First, this review is based on the square, energy-efficiency, salt water, 4 person Intex Purespa version but some comments could apply to similar versions. This was 714$ when I purchased but I noticed when I came back to leave this review they were not as common. TL/DR (Too Long/Didn't Read)- Great hottub certainly worth the price. Setting up: Read the instructions! I am normally one to skip the instructions but if you follow them you will setup in the correct order and it will save you so much time and headaches. It will first have you inflate the bladder. It is much harder to inflate this in a later step. Everything inflates either passively or by the machine so there is no need to blow up anything with your mouth or any non included machine. Truly a great aspect. It is very easy to setup, took less than 1hr and most of it was filling the hot tub with water. What to purchase before or at the same time: SALT- if you have the salt water version make sure to purchase salt. It will not come with the hottub and you can not use table salt. Any pool/hottub salt will do. You will need 5 lbs just to start, most come in 40lb bags Thermal pad- If you plan to use this in the winter or in a cold climate. I strongly suggest doing anything to save your monthly electricity bill including this pad. You could get a pad, or a carpet, anything to help insulate your hot tub from the cold ground. It comes with a thin bubble sheet but the more insulation the better. Skimmer- even after 1 use your tub will have hair, dirt, leaves, etc inside and cleaning it by hand will be difficult to impossible Test Strips- it will come with a pack of 20 but most of those will be used in the first few weeks when you develop a cleaning habit Pros: Energy-efficient version- I STRONGLY suggest this if it is available. I got mine for 714$ but came back to write this review and saw they were already harder to come by. It has a cover that goes all the way down to the ground filled with thermal foam and comes with the air bladder to put in the hot tub between the water and the cover. I can only imagine how much money I will save because of this. Thick strong plastic- The hot tub itself and the cover are "hard" thick plastic. It will certainly last a long time and hold up to most things. It seems more durable than bouncy house material. You could easily sit on the hot tub walls and it would support you, though I would not recommend this. Salt-water System- I will update after 2 months but so far this has been amazing. Just added salt and the system breaks it into sodium and chlorine. Seems other hottubs can be converted to salt water with many aftermarket parts that would cost you the same as the entire inflatable hottub. **2 month update, the salt water has been amazing literally just add salt every week or 2, no other chemicals bought, even stopped using the strips** Control Panel- It is portable and can be brought into your house or you can hold it in your hand while in the hot tub to either see the current temperature or make adjustments. The charge lasts a long time and easily charges by placing it on the control base. 3hrs to fully charge it. The APP!- if you are looking at hottubs without an app, stop. This is easily worth almost any extra expense. It will allow you to setup schedules and control the hot tub from anywhere in the world. Lights/ 2 Headrests- The lights and headrests are pretty cool extra item that if you wanted them and they were not provided, in the case of some other hottub purchase, it would cost you 30-60$ for both. So factor that in when looking a prices. Inflation- The control base inflates all pieces of the hot tub. Only the cover is not inflated by the control base and that is because it passively inflates. No need for another inflating machine or using your lungs like with some other hottubs. Bubbles!- The bubbles are much better than I could have ever expected. Are they jets that target parts of your body of course not. This isn't a $5-20k hottub. They give a great ambiance and push the water 6 inches above the normal water line. I can't compare them to other inflatable hottubs but they certainly impressed me. Sanitation Schedule- Certainly a must for a saltwater based hottub. You can make it so your hottub essentially cleans itself without constantly thinking about it. **2 month update, I just have it run 3 hours every night and the water has always stayed perfectly clear and clean** Warranty- **4 month update. It is 1 full year and covers EVERYTHING. It is very easy to use, I called up Intex and spoke to someone within 3mins. Pretty much no questions asked and arrived within 3 days. Had to have electrode splitter replaced and cover started to rip and Intex replaced both with almost no hassle. Cons: Size- This applies to all inflatable hot tubs. If you regularly have 2 people getting in...get a 4 person. 4 people...get at least a 6 person. Square shape seemed better to give people their "own" corners. Heating Up- It takes a LONG time to heat up. Do NOT expect to get in it the first day it arrives. Depending on the temperature it truly heats up at 1 or 2 degrees F per hour. If you put 60 degree water from a hose to fill the hot tub...it will take at a minimum of 24 hours to get to 95+ Errors- Once the system gets an error it will stop heating until the error is cleared. To clear the error you must unplug the hottub. This is to obviously prevent damage, but can be a pain if you don't check the control panel or the AMAZING APP and are about to get in the hottub sadly finding it at 85 degrees. Tips and Tricks/FAQ-Answers I learned: Electric Cost- If you have made it this far here is the answer everyone wants to know. After 4 months of use in the CO winter which saw -18F and months of night lows below freezing, the cost of electricity was an average of 1$ per day. This is at a rate of $0.09222 kWh so adjust for your region. This is also with the temperature set at 102F. I can only imagine how much less it will cost in the Spring. Salt- Get the salt before it arrives. Error Codes- Unplug the hottub to clear error codes and get the heat going again Ground Padding- Get a thermal pad to insulate the hottub from the ground. First time filling- Fill it with hot water and not your hose to save money on heating and time for the first fill. I suggest filling it with your hose 1/3 of the way then directly attach the hose to the hot water spiket by a sink or washing machine. This prevents shooting 120 degree or higher water directly on the hottub. Sanitize- Schedule sanitize cycles everyday to reduce bacteria growth unless you use it less than twice a week. Then find something that works best for you. This is the only way chlorine is created. When can it be used/minimum outdoor temperature?- You can use it all year round. You can use it below the 40 degrees it says. If you use it in cold climates, be smart. If you live in Minnesota and it is going to be negative 20 degrees for a few nights, you might want use it in a garage or take it down entirely. Every degree below freezing is a greater strain and risk. 95 degrees inside of the hottub and -20 degrees outside would put a large strain on any product. I live in CO and I plan to move it in the garage when it starts to snow/ the worst of the winter. To protect my hottub and because of the electric bill I would fear. Water Temperature- after lots of research and my own experiences...it is entirely up to you. Some days 100 is enough for me, others I want 104. But what is clear is that it takes a long time to heat up and a linear temperature increase is a exponential electric bill increase. Start low. Increase until you are satisfied. Can not confirm yet, but many say the difference between 100 and 104 is 10-40% in savings. ****All of the above is after 1 week and 4 month update of use. Large purchases are important and I tried to answer all the things I wanted to know when choosing between products or getting an inflatable hottub at all.****
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Reviewed in the United States on October 29, 2022 by erich wendel
Size: 6 Person
Style: Energy Efficient
My wife purchased this for me after back surgery. Once the incision had healed, hydrotherapy was recommended by my physician to aid in the recovery process. Unfortunately as many medical facilities were shuttered due to Covid restrictions and have not yet reopened due to the nursing shortage, we looked into Hot tubs and spas. This unit was much more affordable than permanent fixtures with higher voltage heaters and such. Don't get me wrong. I love this thing when I can use it! It is basic and doesn't have the seating that a more expensive fixed model would have, on the occasion that it throws an error code, multiple resets are needed to clear them. but at a fraction of the cost, these are things I can live with.... The only issue that I wasn't able to live with lies with the inflatable top. Stitching around the handles combined with the force required to break the surface tension of such a large area of water (6 ft * 6ft) eventually cause tearing in an inflatable overlay that helps the heater warm the water and keep the water warm. Tears cause leaks, deflation removes the insulative properties that make this work... etc.. etc.. First, it would be nice if these part numbers were available in the store through either this site or Intex directly for replacement. I could imagine scenarios where bladders could be misused as pool floats, or otherwise damaged from misuse. I wound up calling Intex directly as I could not find a replacement part (for anyone looking: SPA CEC COVER INFLATABLE BLADDER FOR SQUARE 6 PERSON part # 13151). The initial interaction was great. I was told it would be covered under warranty and shipped out. I just had to cut out a 6x6in patch of material from the bladder and cut out the inflation valve and upload photos when that was done. Not thrilled with the idea of rendering my spa cover useless while i waited for the shipment (US smartpost is probably the slowest shipping option available). The replacement came about 3 weeks later. As I had been recovering from spinal fusion and the weather in Chicago is freezing at this time of year, it was a week or two until I could clean the tub, hose it off, and set it back up again in the basement. This was not the first time I had to drain and refill the tub as we had been following the recommended maintenance of the unit since receiving it in August. Had the standard issues... E90 low pressure error does not like to clear from the unit once detected. E91 low salt error is common when salt is added to cold water that hasn't circulated for a while. So I scrubbed down the tub during a traditional spring day here (about 40 degrees F) - the first in 2 weeks where rinse water would not have frozen. After much scrubbing and swearing, moved the unit back inside and filled it. After adding water ($$$) and salt ($) to the unit, I inflated the bladder and re-re-re-re-reset the unit to clear error codes. Finally the heater was circulating, the bladder was in place, and I went to bed. The next morning, the new bladder was limp. I refilled it again and placed it over the tub... a tiny hissing noise turned to bubbling when lowered into contact with the water. This is the fun part. I hadn't been able to use the tub for a month... I was able to get a hold of someone. I explained the problem, referenced the replacement order that i had received the prior week. I was told it was not a problem. I just had to butcher the new bladder (which was kinda working, but as it was new needed to be replaced) and MAIL them the pieces, not upload images, but mail the actual pieces in before they would approve the replacement. So, after being unable to use the hot tub, I would have to render it useless, wait for them to receive the pieces (3 weeks) and then wait for approval (1-2 weeks) and receive the replacement (Basically totaling 3 months of the year that I could not use a device that I was using therapeutically.) Waiting 3 months to use anything that has been purchased due to a warranty issue is unacceptable. If this were a car, Lemon Laws would require that I be compensated for the inconvenience and supplied with a new vehicle. All I am asking is let me pay for the damn bladder that is not available anywhere. then refund me when I send you the defective one back! And express shipping at this point is mandatory! Again, to clarify... I like the product. But I do not think anyone should spend several hundred dollars ( I even think it was listed at over a thousand from a reseller on here at the time i purchased) without having proper expectations. The above is the warranty policy. The parts are not readily available online. The variety of parts for different units are not interchangeable. Basically, overall support could be better. If you are considering a portable unit, this is a great one to consider! If you are looking at price for something to use year round in a cold climate outside, invest 7,000-10,000 on a 220v unit that is insulated. We got this one as we were considering a permanent unit... which we will probably be getting when we can afford it...
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Reviewed in the United States on March 17, 2023 by J.S.
Size: 6 Person
Style: Energy Efficient
Honest review: This is NOT a fill it and forget it device! My second time with Intex hot tub. My 1st one lasted just over 3 1/2 years. I had the round 6 person version previously. They are like owning a German luxury sports car. You MUST baby them, as they're fun when they run. You must pay attention to chemical maintenance and keep clean filters in them don't let them run on dirty filters. If you are not going to use the tub for extended time. Drain it and unplug the pump. The unbalanced chemicals, accumulating dirt and sludge will deteriorate the walls and the internal components of the heater/pump. If you purchase one of these you or someone needs to be the DAILY pool boy/girl. Make sure it has protection from sun and rain. Make sure you have a protective solution (besides the bubble cover Intex gives you). Get one of the rubber mat solutions to protect the bottom of your tub. If outdoors get a cheap gazebo to help protect from the elements. I used to run my first tub heater 24/7 and shut it down for the winter (yes in Northern California). I would keep it up but with additional covering from the wind, rain and sun. This new tub is different. It is a Salt water hot tub. Which means you don't have to deal with Chlorine or Bromine and spa up and down balancing. However, you still need to be just as vigilant. The tub uses a device/chemical process to convert salt to chlorine. This is done using the SANITATION process that needs to run daily for 5 to 8 hours. You still need to manage salt levels, PH, Chlorine etc. Super important to rinse the filters DAILY to avoid E90 errors. I've gotten two since I've owned for a little over a month. Found a tip on YouTube that states you need to shake out the bubbles on the filter before putting the filter back after rinsing. Haven't gotten a E90 since I started doing this. Also it is recommended you run the bubbles daily for an hour. Honestly I really don't have time to do that so I try to at least every few days. Ive been using the tub pretty much daily. Great relief after a strength training/Peloton or work stress. What I like: - The size of the tub. No way you're getting 6 adults in there but nice size for 2 - 4. - Removable control unit. - WiFi/Application (make Sure you use the NEW version and not the old one that's buggy and pretty useless). I did loose the WiFi radio for a few days reached out to support. But it came back and has been working for a couple of weeks again without issues (fingers crossed) - Intex Link Application scheduling. - Need WiFi to work but this is a must to manage all these maintenace task and schedule pool heating segments. - Salt water system. No more overly chemical yukyness. Way less chlorine exposure. - New style cover - looks really cool, keeps your tub insulated and heated. It's heavy, kind of cumbersome and many folks complain about it. What I don't like: - Customer service - send you back a reply you can't reply to (DUMB) so you have to keep filling out a form to reply. - Instructions are very vague - Application is a little weird (but useful and necessary). I'm starting to get the hang of it. Otherwise your tub won't be hot or clean when you're ready to get in. - Heat dissipation during usage (all inflatable hot tubs have this issue as outside air is used for bubbles). - Filters Overall: Great hot tub experience for a fraction of the cost. I haven't had it long enough to see what the energy cost will be. Or how long it will hold up. I see lots of low ratings and issues. Hot tubs are ultimately a gamble and very dependent on how they're cared for and the Intex or any of the manufactures QA at the factory. You could get one with an issue or a good one. When everything is working they are AMAZING! When they're not they are a pain to deal with. Returning them would be a shipping nightmare. Getting rid of an old one is expensive and difficult. So would I recommend any inflatable hot tub? It depends on if you're willing to take the risk as your bargain inflatable hot tube could be a messy nightmare. Sorry.... hope this helps.
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Reviewed in the United States on June 17, 2024 by Cdub62
Size: 6 Person
Style: Energy Efficient
How anyone doesn’t give this a 5 star review is wild. The only way I could see this getting a 4 star review is if your product came in defective or you owned a very nice hot tub in the past and downgraded to this. I have waited since October when I got this hot tub to write this review. I wanted to see how it would hold up for the winter season. Little did I know apparently this hot tub claims to only stay hot in temps like 40 and above. Well I was worried bc the time I wanted to use it the most was this winter. I am so pleased to say that with this past winter storm, we had 2 inches of ice fall, and the whole hot tub was covered in a sheet of ice. I was able to inflate the hot tub, let the heat melt the ice away, and uncovered it to see it was still at 104 degree Fahrenheit! While covered in ice and then the temps fell out and we reached -1! Yet the hot tub went down to 103. I was and am incredibly pleased! I write this review as I am currently sitting in the hot tub. I have had the bubbles on and it is 26 degree out. I’ve been in over an hour and a half and the temperature is at 97 now. It does suck the outside air and pump it into the hot tub so it will cool it down. When it was -1 I did get in but only used the bubbles for 15-20 minutes until the temp went down to 100 then I turned off the bubbles to retain the heat. I have only had 3 problems with the hot tub and one is user error. It’s taken a lot for me to figure out chemicals and stuff for a hot tub. I got a water vacuum that I highly recommend. The other 2 go hand and hand. A reason I bought this hot tub is bc it had a connectable app where I could turn it on and off. My hot tub will NOT connect to my WiFi and I am not sure why. I need to call Intex eventually and ask. The second problem would be fixed if the first was fixed. When you run the cleaning cycle after use, it will turn the heat back and for a while, then randomly it just turns the heat off after like many hours later. I will check to make sure it’s on and it will be, come out the next day to use it and it’s 86 degrees bc the heat shut off. It doesn’t do that unless I turn on the cleaning cycle and only like 24 hours later does it turn off. If the app worked I’d check the temps regularly so if it turned off I could turn it back on. I hope this helps someone. If you are wanting a hot tub and don’t have money to run new electric lines. Plus the convince of being able to deflate it when I want. Do yourself a favor and buy this one! It works great in all temps.
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Reviewed in the United States on January 29, 2025 by Morgan Cobb
Size: 4 Person
Style: Energy Efficient
This is actually my third inflatable hot tub. The first two were lost to air leaks that couldn't be repaired. They did last more than 3 years each though. I've had this spa for 2 weeks now. It's on the heavy side, which I take to be a good thing (sturdier maybe?) The pump design is different from my previous two spas and it made set up a breeze. The cover is sturdy and the inflatable thermal blanket insert fits tightly. Having an app to control the unit is a nice convenience too. Now the critical side... the thermal blanket (really akin to a pool floating mattress) seems to have a leak. I haven't looked yet, but it feels softer than when first inflated. The spa shell feels like it needs some air already too. That could be because it wasn't completely inflated on day one. We'll see how that goes. It was easily topped off so a slow leak isn't a major draw back. When I have time, I'll try to track it down and seal it. Granted, for the price, you don't expect to be doing any repairs out of the box, but I don't consider a minor leak a deal breaker. The spa is roomy and heated up quickly ( at the advertised 2F/h rate). I haven't calculated the energy use yet, but the cover is full size and goes right to the ground and is heavily padded adding more thermal protection. That does make it a bit cumbersome to remove, but I like having the extra padding. It is an inflatable, so don't expect great force from the air bubbler. But it bubbles well and feels good. Again, it's inflatable and 120V so the bubbles do cool the water down quickly. But they say you shouldn't be in a hot tub for long duration anyway. So far, overall, I think it was a good investment. These are practically "disposable" so if I can get 2-3 years out of it, I'll be happy. Especially at 10% the price of a hard shell spa. Update-One year later: Still enjoying the spa. I think the air leak in the wall is from a poor air seal at the valve rather than a hole. My main complaint now is the cover... One year and it's cracked and has large rips in the face. The foam has also shifted (probably user error while removing\replacing). I actually had to pump rain water out of it before it was light enough to remove. I'm going to try to fix the rips and reposition the foam.
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Reviewed in the United States on March 15, 2024 by Timothy Jensen
Size: 6 Person
Style: Energy Efficient
DO NOT BY THIS HOT TUB UNLESS THAT YOU HAVE IT UNDER A COVERED AREA. Purchased and received June 30, 2026, put up on July 7, 2026, and have been using since. Problem is the ENERGY EFFICIENT SPA COVER is not waterproof at all. We had 2 days Aug 20, 2026 & August 21, 2026, where it pored rain both days for about 1/2 hour each time. THE OWNER’S MANUAL SAYS WATERPROOF COVER THIS IS A LIE! I went to use tub on Sat, August 22,2026 and discovered the cover was filled with water. I tried to take cover off and it fell to the ground and all the insulation in the cover shifted to the side and is sitting in a large clump. Sucked all the water out of the cover using a wet dry vac. I cannot get the insulation smooth out. I called INTEX and they said I would have to purchase a new cover as it is not covered under warranty due to weather conditions. New cover would be $209.00 problem is the cover is discontinued. The tub has been up for less than 2 months so I cannot return to Amazon. On the first call the rep was a total Witch and hung up on me. Second call another rep again was a Witch. I requested a speak to a manager and was told she would have one call me back in 24-48 hours. It has been 72 hours and there is still no call back. The cover is pretty worthless at this point. Tub will not retain temp which I turned down to 80 degrees to save electricity, and it says the temp is 68 now after 4 days. Have had to put a tarp over the cover to keep the rain that we have been getting since last weekend out of the cover. INTEX customer service is nonexistent. They could care less apparently. Ordered a new cover from amazon should be here tomorrow hopefully it fits.
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Reviewed in the United States on August 27, 2026 by Sadie Hoag
Size: 4 Person
Style: Energy Efficient
UPDATE: updating from 1 star to 5. I contacted intex and they provided a new pump motor under warranty, which was pretty simple to install after watching a video online. Unit has now been up and running again for over a month without any issues. Pleased with Intex’s assistance. Be sure to initiate contact through their live chat feature on the website. I got immediate assistance there, whereas I submitted a request for assistance 3 times through the jotform on their website and did not hear anything back. ORIGINAL REVIEW: Setup was easy. Ran perfect for 4 or 5 days. Used it twice. Pump died on day 5 or 6 and no longer moves water. E90 code flashing and no longer able to sanitize or heat the water. Spa was installed in an enclosed porch, fully protected from the elements. I have reached out twice now to Intex to report the issue/request help with no response. I’ve never purchased anything this expensive that just died in under a week. Between the spa and accessories (seats, cleaning kit, inflatable headrests, tray table), I’m out around $900. I struggled with making this purchase, as it was A birthday present for myself and I always am in on the fence about if I should spend money on something that isn’t absolutely necessary. I pulled the trigger since I had the 6 month payment option through Amazon. I wish I could return, but Amazon says I cannot since the unit worked for a few days and need to troubleshoot with Intex. I understand this policy, and it isn’t Amazons fault that the manufacturer is non-responsive, but this stings. I almost never leave reviews- but making that first payment to Amazon this week on something that isn’t even working definitely stung. I would honestly recommend going with a different brand. I chose to go with this because I had an intex pool in the past that had the salt chlorinator system and we had no issues at all. Apparently these spa units are not as resilient or reliable according to all of the online forums, and FB groups I referenced while attempting to troubleshoot.
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Reviewed in the United States on July 14, 2023 by Donna Doss
Size: 6 Person
Style: Energy Efficient
Seriously, if you want an unpaid babysitting gig, this is the hot tub for you. If I didn't work from home, I'd never be able to use it. Now when this thing works, it's great. And it's not that it's broken not working. it's that there is a basic manufacturing defect in the error system. Instead of warning you that something's about to happen, the error code fires and the whole thing shuts down. If it's in the middle of the night or while you're at work, you'll go out all excited to get in your hot tub and it's ice cold. Don't worry though. it'll take about 24 hours and then it'll be hot enough to get in as long as a new error code didn't fire while you were at work the next day. I bought this because a friend recommended it. BUT he has the bromine system not the salt water. Here are some cons and pros I pulled together: Pros 6 person is perfect for 2. Maybe a 3rd if you really like them It GETS HOT Fills up in about an hour so when you change the water and clean it, it's pretty quick. Salt is cheap to buy It has really reduced my hip and back pain and I sleep a ton better (this is my personal pro) When it's working properly, it is really a great thing to have close by. Cons *It's finicky. Like a 3 year old trying new foods. It took about 2 weeks of messing with it to really understand how it functions. The manual isn't that great. *I've found if I clean the filters DAILY (yes daily) then it works better and I get less error messages. *The error codes have numerous "reasons" behind them so figuring out your problem can take a while. And if you try to fix the wrong thing, that triggers a new error. Oh Joy. *As I mentioned above when the salt is getting low or the filters need to be cleaned, it would be great to get a warning. Not a COMPLETE system shutdown. *The app SUCKS. Don't even bother with it. It goes offline all the time, then the schedulers don't work and then you're stuck with a cold, unsanitized spa. *E91 will be the bain of your existence since it has 3 meanings behind the error. My recommendation is to clean the filters first (even though it says everywhere else that E91 means low salt). Here's what I've figured out. If E91 code shows and the sanitization system didn't run, it's not producing chlorine. So when you test, your chlorine shows low. Ok add salt and run the sanitizer to generate the chlorine and well because that's what E91 means. If you do that and it's not really the salt content, you've now added salt and once you can figure out how to clear the error code, you now get E92. TOO MUCH SALT. This means now you're draining your spa in your bathrobe and cussing while you're neighbors ask why don't you just get rid of that thing. So clean the dang filters every day and swap them each time. Move the front intake to the side and the side to the front. The front is always dirtier. I'm now changing filters about every 10 days. Listen, if you're a patient person (I am not) and want to spend hours and hours researching and reading in forums and talking to others or if this review is enough to make you believe you can get this thing to sing, it'll be the best $900 you've spent. I've contemplated returning it. But I'm too dang lazy to take it down and pack it back up. So now I spend about 30-45 minutes a day screwing around with this to make sure I can get in it at night and have my evening nightcap. Now a word of warning and this has nothing to do with Intex. If you heat this thing to 104 and keep it on 104 and take a few drinks out there to enjoy your night, beware. At 104, this thing turns your body into a moonshine distillery whether it's a few beers, a couple of glasses of wine, or maybe a little liquor. Be prepared to faceplant. Somewhere. Might be your yard, you might make it the porch, on the off chance you make it to your bed, you're gonna wake up and say "What the actual **** happened to me last night." Now the only reason I tell you this is because obviously, I didn't learn my lesson the first few times it happened. But hey, when I only get to use my hot tub a few nights a week after I've dealt with its multiple temper tantrums, I just wanna sit in the hot tub with my honey and have a few. Good thing he's a big guy because now I never faceplant in the yard and I always make it to the bed. Good luck. And I'd check out the bromine version of this one instead of the saltwater one. My friend loves his and he very rarely faceplants because that version heats up and down quicker and easier than the saltwater one does.
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Reviewed in the United States on October 25, 2022 by Jennifer Perdew