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Perfect for SOHO family working and learning from home
Finally decided it was time to invest in a laser printer for at home. My husband and I have no clear idea when we’ll be called to return to in-person work and our son will be distance learning for at least the fall semester this year, so we’ll be needing something a bit more robust than the Epson WF-
2750 we bought last year. I use HP MFPs at work, so I’m very familiar with their interfaces and find them to be quite a bit more reliable than their reputation suggested back in the day. We needed color, wireless/wireless direct printing, and an ADF, so that meant an M283, an M479, or an M577. The M577 is Enterprise class and we didn’t need it to be *that* robust. The only major difference between the two was some security features, but I’d consider them overkill for a SOHO situation, so the M283 was the best fit. But, the cost of one brand new was more than we were willing to part with for a home printer. Enter the M281. Comparable to the M283 in every way except the ability to duplex scan. Since we typically only scan single sided pages, it was a feature we were willing to sacrifice. CGT was offering the M281 as a renewed device for a price within our budget, so we went for it. The first one we were shipped was unfortunately missing the shield which goes over the optical scan window. It guides paper fed through the ADF over the optical sensor and into the scanning output tray and prevents the paper from getting stuck on a small lip which divides the optical scan window from the flatbed scanning tray. Needles to say, without that shield, every page we attempted to scan through the ADF got stuck on that lip. Everything else on the printer was impeccable and functioned perfectly. We contacted CGT through Amazon to see if we could get either a replacement shield or a replacement printer. They requested photos of the area where the missing part was supposed to be, and after consulting with their team, found that it was, unfortunately, a part they didn’t have replacements for. So they sent us a shipping label to send the printer back, and they sent a replacement when they received it. The replacement arrived a few days ago and it works great, ADF included. I left a review for the seller to thank them for their assistance. The M281 will be quite sufficient for our needs, and perhaps a little overqualified for the work we’ll be asking it to do, but since laser printers below this price point tend to only be monochrome, we’re happy with our purchase.
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Reviewed in the United States on July 31, 2020 by Jaime A. Jaime A.
Auto loader doesn't work. If you lift the cover of the autoloader and look at the underside you'll see what looks for all the world like strip of shipping material that wasn't removed. DO NOT TRY AND PULL IT OUT!!! It's part of the device and if you damage it that voids the warranty. Everything else
on the printer works great I just can't fax or make copies of more than one page at a time. It even came with toner.
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Reviewed in the United States on June 17, 2022 by Todd J. Glosier
The product is fine but the 30 pages of HP paper, instructions, and even worse, there was no ink! I had to spend $322 for the ink, which made this reconditioned printer more expensive than new, and I don't have a warranty. I still don't know how to use all the features because the on-line instruction
s aren't clear or require downloading/passwords. I was hoping for a "plug and play"
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Reviewed in the United States on June 12, 2021 by Bill
Printer is in great condition and works well. Seller handled return and replacement flawlessly when carrier damaged box during shipping.
Reviewed in the United States on October 20, 2021 by Rob
Perfect printer at a perfect price.
Reviewed in the United States on January 27, 2022 by AndyD
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Very slow, always had major connection issues
Very slow connection, never pronts right away.
Reviewed in the United States on December 21, 2022 by Donald Van
As advertised, dependable shipping, arrived early
Reviewed in the United States on October 28, 2021 by kenny hultman
The only problem I have is that it makes a loud clicking noise at the beginning of each print job. It does not seem to affect the printing. Hopefully, nothing is wrong.
Reviewed in the United States on June 11, 2020 by Ken D Jones
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'Renewed' product was not checked for functional worthiness.
This review is not much about the product but about the seller. I purchased this printer 'renewed' with the promise from Amazon that this product had been thoroughly vetted to be in perfect working condition. Well, we received the pritner, plugged it in and it keep making this noise as if it is tryin
g to print something without stop. The primter never fully comes to a stand by mode and just keep making this noise. Clearly, this machine was never checked for resale worthiness since it would have been 100% obvious to whomever would have tested, that it was defective. They received a defective machine and reshipped right on the the next customer who believed Amazon when it promised it guaranteed the product working conditions. Off to Costco to get a working one.
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Reviewed in the United States on May 30, 2020 by Carlos
It printed clearly and easy to set up.
Reviewed in the United States on April 10, 2021 by Lawal Richard Olalekan
Good product
Reviewed in the United States on May 15, 2021 by Helder Tabora
i bought a hp laser jet pro m281cdw, i have a problem, try to do 2 sided copying , take a original document which has writing on both sides ,I hit 2 sided copies , my options is one sided to one sided or one sided to 2 sided, I try both options and I get one copy with one sided both times and nothing
on the back page. i have asked 3 times for help or number to where I can get help but noresponse
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Reviewed in the United States on May 2, 2020 by darrel
Fast, Easy Set up.
Reviewed in the United States on August 9, 2020 by David P.
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Received a broken printer
When I received the printer and turned it on, it was stuck in a reboot loop. Customer service was useless. Sent it back for a refund.
Reviewed in the United States on January 22, 2022 by Maria D.
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The product does not work and I can find a way to reach out to get it returned
The product does not work and I can't figure out who to reach out to to return it
Reviewed in the United States on June 18, 2021 by Jean Sanon