ARRIS SURFboard - SBG7400AC2 - Renewed - DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router, Approved for Comcast Xfinity, Cox, Charter Spectrum & more, (4) 1 Gbps Ports, 800 Mbps Max Speeds - Renewed
Condition: Refurbished - Excellent
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Eligible for Return, Refund or Replacement within 90 days of receipt
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
Availability:
In Stock.
Arrives
Friday, Jul 25
Style: Docsis 3.0 24x8 Modem | AC2350 Router
Features
- A Trusted Name in Home Connectivity: Get high speeds, better coverage, and a two-in-one product! With the ARRIS SURFboard SBG7400AC2 Wi-Fi Cable Modem, you will increase your network capability and get faster streaming and downloading throughout your home. From a trusted brand with over 260 million modems sold and growing.
- Save Money: Own your modem and save. Reduce your cable bill up to $168 dollars per year in cable modem rental fees (Savings vary by cable service provider). Certified for use with most U.S. cable internet service providers. For a complete list see additional details below.
- Modem Technology: DOCSIS 3.0 is a reliable, broadly available, and affordable technology that delivers high speed internet to your home devices.
- Simple and Secure Set-up: Just plug-in, download the SURFboard Central App, and follow the step-by-step intrstuctions to activate the modem, set-up and customize your Wi-Fi network, and add devices to your home network! Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits and pausing internet and much more.
- Compatibility: The SURFboard SBG7400AC2 is compatible with major U.S. cable internet providers including Cox, Spectrum, Xfinity and others. It's approved for cable internet speed plans up to 800 Mbps. Check your Internet Service Provider (ISP) website to confirm compatibility.
Description
Security, McAfee Secure Whole Home Internet with App to monitor and configure
Brand: ARRIS
Model Name: SBG7400AC2-RB
Special Feature: WPS
Frequency Band Class: Dual-Band
Wireless Communication Standard: 802.11ac
Compatible Devices: iPhone, cell phone, Tablet, computer, streaming devices, smart TV, IOT devices
Recommended Uses For Product: Home
Included Components: WiFi Modem, Quick Start Guide, power cord
Connectivity Technology: Wi-Fi Built In, Ethernet
Color: Black
Product Dimensions: 10 x 4 x 10 inches
Item Weight: 2.18 pounds
Item model number: SBG7400AC2-RB
Is Discontinued By Manufacturer: No
Date First Available: September 20, 2019
Manufacturer: CommScope
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Friday, Jul 25
Yes, absolutely! You may return this product for a full refund within 90 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
- Klarna Financing
- Affirm Pay in 4
- Affirm Financing
- Afterpay Financing
- PayTomorrow Financing
- Financing through Apple Pay
Learn more about financing & leasing here.
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Top Amazon Reviews
Style: Docsis 3.0 24x8 Modem | AC1750 Router | ...
Arrived quickly, was easy to install, and will save me the $14.00/month Xfinity modem rental fee. It doesn't come with the backup battery but there is a compartment for it. The password and other numbers are really small so make sure you have a flashlight and magnifying glass if you have bad eyesight. That's my only complaint.
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Reviewed in the United States on February 24, 2024 by Maria Nelson
Style: Docsis 3.0 24x8 Modem | AC2350 Router
The installation was easy. I use it with Xfinity, downloaded the app, it found it in a few minutes and set it up. Then I went to the Arris webpage to change the name of the network and password. It took me 5 minutes because it has to restart for the new information. Very easy.
Reviewed in the United States on December 26, 2022 by Carlos A. De La Fuente
Style: Docsis 3.0 24x8 Modem | AC2350 Router
2/1/21 Update: I'm on my second refurb unit and the problem is the modem keeps disconnecting. MDD timeout happens every minute, probably because SINR and dbmV are too low. I'm certain the two refurb units are defective because my old modem works just fine with signals well within parameters and connection stable. Thank goodness for Amazon Prime return policy. Stick with buying a new one and not a refurb! So far so good for this refurb unit. Connectivity is a big improvement over my older surfboard SBG-6782. This newer 7400ac has more channels, appears more stable and responsive, and was easy to set up with Comcast/x-finity. I can’t comment on the Wi-Fi performance because I use a separate Ruckus R610 WAP which outperforms any combo router/modem/ap in my opinion. Programming was simple and standard for any Arris router/modem. Program your LAN IP address, set port firewall/port forwarding for your surveillance NVR, initiate modem online with Comcast, and I was all set and running after about 20mins. The only issue i had was slow speeds initially. That’s because the modem failed to update its firmware on the first attempt. Comcast updated the firmware remotely and my speeds are now consistently over 100Mbps. Very happy with this budget refurb unit, but it’s only been running for a week. Hope reliability is good and will update this review.
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Reviewed in the United States on December 1, 2020 by Cal
Style: Docsis 3.0 24x8 Modem | AC2350 Router
Does a decent job. Sometimes it does cut off even thoughbtheres nothing bending the wires or power supply. Had to position it in a way sort of like how your headphones worked if you wrapped it around your mp3 lol
Reviewed in the United States on June 21, 2023 by Amazon Customer
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it's a good modem/router that is reliable for it's age but also a bit pricy for it's age given many if not all of them are old equipment from cable company's across the country. I went thru 3 orders and returns of this model before finding one that worked. The most important thing is be sure to "ACTIVATE" the modem or it will not properly sync with device or your provider, instructions should be in the shipping box, if not call seller as you will need it to get device wording!
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Reviewed in the United States on December 31, 2023 by ldwhyte
Style: Docsis 3.0 24x8 Modem | AC2350 Router
My wifi speeds have never been faster. Fixed all of the resetting problems I had.
Reviewed in the United States on March 25, 2024 by nitrod
Style: Docsis 3.0 24x8 Modem | AC1750 Router | ...
I have Xfinity as my provider who first recommended I blow 200 bucks on an Arris G36. Lost 160 bucks on that as by the time I installed it, too late to return. Then they recommended an Arris T25. Still have that dust collector as same deal, can't return and no one will give me 20 bucks for it. Finally called Arris who knew their stuff and they recommended this WIFI model that I purchased for 65 bucks refurbished and works great. Arris customer service dudes seem to be from India but work in downtown Philadelphia. Don't care as the folks at Xfinity are nice, don't give me a hard time when I want to purchase a piece of equipment of my own but I lost around 400 bucks until I finally called Arris and knew exactly the model I needed. Long term, I'd save 15 bucks a month. It appears I’m not the only person out there whose provider doesn't have a clue. Moral of the story is to call Arris, tell them your provider and what devices you need and they will save you hundreds of bucks unless you try to install it right away and can return it. Anyone out there want an Arris T25 in mint condition? JK as I'll post it again on Facebook's Marketplace for 15 bucks and see what happens.
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Reviewed in the United States on December 2, 2023 by Dudeguy
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I had high hopes to a battery backup 911 phone line, modem and router "all-in-one", but this specific unit was a trasher and the manufacturer's support was very bad. While it's my fault that I didn't try to install this before the deadline to return it, it reflects on Amazon's refurbishment program that the device had serious problems when I got around to it (four months later). Could not connect to internet (after extensive diagnostics, including service provider's technician spending an hour on it.) In addition, I couldn't log in to the web-based settings framework. Ethernet didn't register at all until after the first (of three) hardware resets. This couldn't have all happened since Amazon shipped it, this strongly indicates that Amazon sent a broken product without properly testing it. The device itself has certain issues with the manufacturer - their web page for this product does not provide a link to the manual or firmware update(s). Arris has no excuse either. Lots of wasted hours by multiple people and interruption of an essential service - absolutely not acceptable.
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Reviewed in the United States on December 29, 2023 by JM