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Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators

Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators

Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
Whynter CUF-210SS Energy Star 2.1 cu. ft. Stainless Steel Upright Lock Compact Freezer/Refrigerators
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Features

  • Energy Star rated (uses less power than a light blub); Low noise level. Perfect for storing breast milk, ice cream and frozen food.
  • Freestanding setup (clearance around the unit is needed); 2. 1 cu. ft. total storage volume; Product external dimensions: 17. 5″W x 20″ D x 27. 5″ H
  • Sleek stainless steel reversible swing door; Recessed handle provides a flush finish with the door
  • Cylinder lock and two keys for added security; Mechanical temperature control -10° – 2°F
  • Powerful R600a compressor cooling. Two removable flat slide out wire shelves. Freezer internal dimensions- 12.5 W X 16 D X 21 H inches

Description

Ideal for any small space where cold storage is needed, The Whynter 2. 1 cu. Ft. Upright freezer can also be used in the kitchen, offices, garages or basements. This space-saving compact upright freezer is designed with a flush back, allowing it to fit Cleanly against the wall or into corners. The Whynter 2. 1 cu. Ft. Upright freezer features a stainless steel reversible-swing door, adjustable thermostat, two removable shelves and a lock for securing the contents. As an energy Star rated appliance, This upright freezer will help you keep your energy costs down while providing efficient freezing solutions. The Whynter 2.1 cu. ft. upright freezer offers premium quality and innovative design ideal for your needs. Whether for the office, the yacht or home, Whynter 2.1 cu. ft. upright freezer is a centerpiece of any space. This upright freezer comes with two pullout shelves to help keep food items organized and easily accessible, and a lock and key. The premium appeal of the CUF-210SS features an exclusive stainless steel door.


Brand Name Whynter


Model Info CUF-210SS


Item Weight 44 pounds


Product Dimensions 20 x 17.5 x 27.5 inches


Item model number CUF-210SS


Is Discontinued By Manufacturer No


Capacity 2.1 Cubic Feet


Freezer Capacity 2.1 Cubic Feet


Installation Type Free Standing


Part Number CUF-210SS


Form Factor Stand Alone


Special Features Manual


Color Stainless Steel


Voltage 120 Volts


Door Hinges Reversible


Certification (unset)


Material Type Stainless-Steel


Batteries Included? No


Batteries Required? No


ASIN B00G23MKL6


Customer Reviews 4.4 out of 5 stars 1,772 ratings 4.4 out of 5 stars


Best Sellers Rank #17 in Appliances (See Top 100 in Appliances) #2 in Upright Freezers #9 in Refrigerator Thermometers


Domestic Shipping Item can be shipped within U.S.


International Shipping This item is not eligible for international shipping. Learn More


Date First Available October 21, 2013


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • Energy Star rated (uses less power than a light blub); Low noise level. Perfect for storing breast milk, ice cream and frozen food.
  • Freestanding setup (clearance around the unit is needed); 2. 1 cu. ft. total storage volume; Product external dimensions: 17. 5″W x 20″ D x 27. 5″ H
  • Sleek stainless steel reversible swing door; Recessed handle provides a flush finish with the door
  • Cylinder lock and two keys for added security; Mechanical temperature control -10° – 2°F
  • Powerful R600a compressor cooling. Two removable flat slide out wire shelves. Freezer internal dimensions- 12.5 W X 16 D X 21 H inches

Description

Ideal for any small space where cold storage is needed, The Whynter 2. 1 cu. Ft. Upright freezer can also be used in the kitchen, offices, garages or basements. This space-saving compact upright freezer is designed with a flush back, allowing it to fit Cleanly against the wall or into corners. The Whynter 2. 1 cu. Ft. Upright freezer features a stainless steel reversible-swing door, adjustable thermostat, two removable shelves and a lock for securing the contents. As an energy Star rated appliance, This upright freezer will help you keep your energy costs down while providing efficient freezing solutions. The Whynter 2.1 cu. ft. upright freezer offers premium quality and innovative design ideal for your needs. Whether for the office, the yacht or home, Whynter 2.1 cu. ft. upright freezer is a centerpiece of any space. This upright freezer comes with two pullout shelves to help keep food items organized and easily accessible, and a lock and key. The premium appeal of the CUF-210SS features an exclusive stainless steel door.


Brand Name Whynter


Model Info CUF-210SS


Item Weight 44 pounds


Product Dimensions 20 x 17.5 x 27.5 inches


Item model number CUF-210SS


Is Discontinued By Manufacturer No


Capacity 2.1 Cubic Feet


Freezer Capacity 2.1 Cubic Feet


Installation Type Free Standing


Part Number CUF-210SS


Form Factor Stand Alone


Special Features Manual


Color Stainless Steel


Voltage 120 Volts


Door Hinges Reversible


Certification (unset)


Material Type Stainless-Steel


Batteries Included? No


Batteries Required? No


ASIN B00G23MKL6


Customer Reviews 4.4 out of 5 stars 1,772 ratings 4.4 out of 5 stars


Best Sellers Rank #17 in Appliances (See Top 100 in Appliances) #2 in Upright Freezers #9 in Refrigerator Thermometers


Domestic Shipping Item can be shipped within U.S.


International Shipping This item is not eligible for international shipping. Learn More


Date First Available October 21, 2013


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • Energy Star rated (uses less power than a light blub); Low noise level. Perfect for storing breast milk, ice cream and frozen food.
  • Freestanding setup (clearance around the unit is needed); 2. 1 cu. ft. total storage volume; Product external dimensions: 17. 5″W x 20″ D x 27. 5″ H
  • Sleek stainless steel reversible swing door; Recessed handle provides a flush finish with the door
  • Cylinder lock and two keys for added security; Mechanical temperature control -10° – 2°F
  • Powerful R600a compressor cooling. Two removable flat slide out wire shelves. Freezer internal dimensions- 12.5 W X 16 D X 21 H inches

Description

Ideal for any small space where cold storage is needed, The Whynter 2. 1 cu. Ft. Upright freezer can also be used in the kitchen, offices, garages or basements. This space-saving compact upright freezer is designed with a flush back, allowing it to fit Cleanly against the wall or into corners. The Whynter 2. 1 cu. Ft. Upright freezer features a stainless steel reversible-swing door, adjustable thermostat, two removable shelves and a lock for securing the contents. As an energy Star rated appliance, This upright freezer will help you keep your energy costs down while providing efficient freezing solutions. The Whynter 2.1 cu. ft. upright freezer offers premium quality and innovative design ideal for your needs. Whether for the office, the yacht or home, Whynter 2.1 cu. ft. upright freezer is a centerpiece of any space. This upright freezer comes with two pullout shelves to help keep food items organized and easily accessible, and a lock and key. The premium appeal of the CUF-210SS features an exclusive stainless steel door.


Brand Name Whynter


Model Info CUF-210SS


Item Weight 44 pounds


Product Dimensions 20 x 17.5 x 27.5 inches


Item model number CUF-210SS


Is Discontinued By Manufacturer No


Capacity 2.1 Cubic Feet


Freezer Capacity 2.1 Cubic Feet


Installation Type Free Standing


Part Number CUF-210SS


Form Factor Stand Alone


Special Features Manual


Color Stainless Steel


Voltage 120 Volts


Door Hinges Reversible


Certification (unset)


Material Type Stainless-Steel


Batteries Included? No


Batteries Required? No


ASIN B00G23MKL6


Customer Reviews 4.4 out of 5 stars 1,772 ratings 4.4 out of 5 stars


Best Sellers Rank #17 in Appliances (See Top 100 in Appliances) #2 in Upright Freezers #9 in Refrigerator Thermometers


Domestic Shipping Item can be shipped within U.S.


International Shipping This item is not eligible for international shipping. Learn More


Date First Available October 21, 2013


abunda_amazon_reviews As a truck driver, it's really depressing to either use a thermoelectric cooler that keeps food 40 degrees below the temperature of the surrounding area. That means that the inside temp can and will fluctuate dramatically, depending on how warm my cab is. Coolers filled with ice wind up being coolers filled with water and waterlogged food. That's why I bought this freezer. PERFECT size for a few single serving size packs of meat, 6-8 bottles of water that once frozen replace ice that just melts and has to be dumped out, AND for the first time in my trucking career, ICE CREAM! The freezer works WONDERFULLY, takes up minimal space and has made me happier than a loud air horn!;;Reviewed in the United States on February 25, 2018;;5.0 out of 5 stars;;Awesome little freezer!;;Tatooed Lady;;;I rarely post a review, but have come to learn that the negative ones can be the most important ones and I sure wished I'd trusted them. Nobody, including myself, complains when something is working good. But it's when a product breaks down that you find out just how good the manufacturer is. I am out of warranty, and I received the freezer as a gift for a brand new bar I had built in my home. I understand things don’t last forever, however, you would hope it would be more than a year and a half to two years. Maybe this unit should be advertised as “May work great for a long time, or may not make it much past the warranty! Buyer beware!!” Bet their sales would go way down….. So, upon contacting Whynter, they were more than polite both on the phone, as well as in their emails. After giving me a list of possible problems, I responded that none of them applied and that my freezer was cold, but not freezing. After several more emails back and forth, I truly believe they did not read them, or didn't care, as when I finally responded: "Since you: “take all feedback seriously” and “all positive and negative feedback is reviewed by Senior Management”, let them know that I agree with the other reviewers that said Whynter customer service was polite but completely useless and there are other manufacturers that truly care about their customers. " Their response was: Thank you for your reply. We apologize that the unit is not freezing and appreciate the feedback. We would be happy to begin troubleshooting with you despite the unit being out of warranty." They went on to give me some of the same instructions that I had already told them didn't work! No matter how negative my feedback was to them about my freezer quitting working after being in the exact same location and untouched, they would just reply with the same things to check that I had checked and told them two emails ago. Even after telling them: "you can close out my ticket, as I just ordered another freezer so I would have it in time for the super bowl this Sunday. I would be really upset if I waited another day or two emailing back and forth and not have a freezer for the game." They again replied thanking me and telling me to troubleshoot the same issues! I really wish I'd paid more attention to the other one and two star reviews on Amazon. I really hope I can help someone that is looking for a freezer and point them away from this terrible product. Why can't a company just say they're sorry and do the right thing?? After all, if their product is as good as they say it is, replacing a bad one such as mine should be a rare occurrence......;;Reviewed in the United States on February 2, 2017;;1.0 out of 5 stars;;When it works...it works great. But don't count on it lasting very long!!!!;;Al;;;Can't believe how LARGE this is- more than enough for my needs (I'd estimate large enough to hold at least a month's worth of frozen food). Glad I didn't get the 3 cubic feet one. It holds MUCH more than the photo (or video) suggests (more below). Well-packed, in perfect shape. Indeed, as the instructions assert, if the freezer isn't level the door doesn't stay closed. I'd never done this before, have poor manual dexterity and it took me quite a while to adjust the feet on each side, using a level horizontally and vertically (checking the side to side tilt and the front-to-back). It wasn't difficult, but it required time and patience. The instructions say turn each foot (two at the front corners) to the right to lower, to the left to raise, which confused me a bit but it translates to counter-clockwise to lower, clockwise to raise. Once I finally got it level (I have a wonky surface in my travel trailer), the door closed tight. At one point I tried locking the door with the key and THAT did the trick, so if it ever becomes an issue (like when traveling) nice to have a surefire method for ensuring that the door remains closed. Note- I got it all situated, THEN read the part about initially setting the temperature knob to 5, the highest it will go, so had to pull it out again and set it (see photo of the back- the white round dial on the left). SO, all ready to go, plugged it in, and put in an ice cube tray of water. It took less than TWO hours to freeze solid! (I read reviews of other freezers that said it took overnight for ice to freeze initially). To give you an idea of what can fit in the freezer (I experimented), it can hold 39 full-size Banquet TV dinners + 2 smaller packages, like Lean Cuisines, + 4 small frozen juice containers + 8 smallish burritos, like Don Jose's. I've checked repeatedly, and regarding a large bag of ice, there's none of that slightly melting and then re-freezing again, which results in ice that's congealed cubes and requires an icepick (my house fridge does that). Ice cubes remain frozen solid and separate, and ice cream is as hard as a rock, the way I like it. [UPDATE: The thing about the ice not slightly melting I've found is only true if you keep the ice on the bottom shelf. If you place it on the top shelf it does slightly melt, requiring an ice pick. But ice cream kept on the top shelf is always rock hard, as is other frozen food, so it seems the effect is slight and of little consequence, my house fridge/freezer does the same thing. I've kept chicken, fish, etc. frozen on the top shelf for months at a time, no ill effects whatsoever and cooks up fresh. Also, for what it's worth, we had a power outage of 10 hours and everything still seemed to be frozen solid. After five months of use still LOVE the freezer.] I was unable to upload the video of the freezer from the Whynter site for some reason, you can go there to see it (but it also shows those little containers/cartons of Haagen Dazs-type icecream, which don't provide an accurate impression of how MUCH it holds). You can also download the owner's manual (note: the freezer is listed under refrigerators, for some reason). FYI, the owner's manual states that the freezer draws 75 watts, .88 amps. It comes with a small paper sticker on the front that removes easily after soaking for a few minutes with dishwashing lotion. So quiet, you can barely tell when it's running. And it's BEAUTIFUL. Couldn't be happier with this freezer! If it malfunctions or dies I'll update my review.;;Reviewed in the United States on January 26, 2018;;5.0 out of 5 stars;;HUGE, low power consumption, GREAT;;Trancelucence;;;I have never had to write a negative review before, but I also have never had something so personal and devastating happen before due to a product. We received this item from Amazon and it worked for 1 week. We purchased it for the sole reason of storing a few months worth of breast milk. I lost the whole supply and all they could offer to do was replace the freezer. I have nothing to store in there as I cannot keep up with my son's demand now. The representative I spoke to in regards to this item had terrible customer service, put me on hold immediately, and had lapses when conversing on the phone. What they should do is give a heartbroken mother her money back and replace the lost milk with free formula. Save yourself the heartache, do not buy this freezer for breast milk storage or freezing any expensive food items.;;Reviewed in the United States on November 16, 2018;;1.0 out of 5 stars;;FAULTY PRODUCT;;Dayton W.

Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


5.0 out of 5 stars
By Tatooed Lady - Reviewed in the United States on February 25, 2018
Awesome little freezer!
As a truck driver, it's really depressing to either use a thermoelectric cooler that keeps food 40 degrees below the temperature of the surrounding area. That means that the inside temp can and will fluctuate dramatically, depending on how warm my cab is. Coolers filled with ice wind up being coolers filled with water and waterlogged food. That's why I bought this freezer. PERFECT size for a few single serving size packs of meat, 6-8 bottles of water that once frozen replace ice that just melts and has to be dumped out, AND for the first time in my trucking career, ICE CREAM! The freezer works WONDERFULLY, takes up minimal space and has made me happier than a loud air horn!

1.0 out of 5 stars
By Al - Reviewed in the United States on February 2, 2017
When it works...it works great. But don't count on it lasting very long!!!!
I rarely post a review, but have come to learn that the negative ones can be the most important ones and I sure wished I'd trusted them. Nobody, including myself, complains when something is working good. But it's when a product breaks down that you find out just how good the manufacturer is. I am out of warranty, and I received the freezer as a gift for a brand new bar I had built in my home. I understand things don’t last forever, however, you would hope it would be more than a year and a half to two years. Maybe this unit should be advertised as “May work great for a long time, or may not make it much past the warranty! Buyer beware!!” Bet their sales would go way down….. So, upon contacting Whynter, they were more than polite both on the phone, as well as in their emails. After giving me a list of possible problems, I responded that none of them applied and that my freezer was cold, but not freezing. After several more emails back and forth, I truly believe they did not read them, or didn't care, as when I finally responded: "Since you: “take all feedback seriously” and “all positive and negative feedback is reviewed by Senior Management”, let them know that I agree with the other reviewers that said Whynter customer service was polite but completely useless and there are other manufacturers that truly care about their customers. " Their response was: Thank you for your reply. We apologize that the unit is not freezing and appreciate the feedback. We would be happy to begin troubleshooting with you despite the unit being out of warranty." They went on to give me some of the same instructions that I had already told them didn't work! No matter how negative my feedback was to them about my freezer quitting working after being in the exact same location and untouched, they would just reply with the same things to check that I had checked and told them two emails ago. Even after telling them: "you can close out my ticket, as I just ordered another freezer so I would have it in time for the super bowl this Sunday. I would be really upset if I waited another day or two emailing back and forth and not have a freezer for the game." They again replied thanking me and telling me to troubleshoot the same issues! I really wish I'd paid more attention to the other one and two star reviews on Amazon. I really hope I can help someone that is looking for a freezer and point them away from this terrible product. Why can't a company just say they're sorry and do the right thing?? After all, if their product is as good as they say it is, replacing a bad one such as mine should be a rare occurrence......

5.0 out of 5 stars
By Trancelucence - Reviewed in the United States on January 26, 2018
HUGE, low power consumption, GREAT
Can't believe how LARGE this is- more than enough for my needs (I'd estimate large enough to hold at least a month's worth of frozen food). Glad I didn't get the 3 cubic feet one. It holds MUCH more than the photo (or video) suggests (more below). Well-packed, in perfect shape. Indeed, as the instructions assert, if the freezer isn't level the door doesn't stay closed. I'd never done this before, have poor manual dexterity and it took me quite a while to adjust the feet on each side, using a level horizontally and vertically (checking the side to side tilt and the front-to-back). It wasn't difficult, but it required time and patience. The instructions say turn each foot (two at the front corners) to the right to lower, to the left to raise, which confused me a bit but it translates to counter-clockwise to lower, clockwise to raise. Once I finally got it level (I have a wonky surface in my travel trailer), the door closed tight. At one point I tried locking the door with the key and THAT did the trick, so if it ever becomes an issue (like when traveling) nice to have a surefire method for ensuring that the door remains closed. Note- I got it all situated, THEN read the part about initially setting the temperature knob to 5, the highest it will go, so had to pull it out again and set it (see photo of the back- the white round dial on the left). SO, all ready to go, plugged it in, and put in an ice cube tray of water. It took less than TWO hours to freeze solid! (I read reviews of other freezers that said it took overnight for ice to freeze initially). To give you an idea of what can fit in the freezer (I experimented), it can hold 39 full-size Banquet TV dinners + 2 smaller packages, like Lean Cuisines, + 4 small frozen juice containers + 8 smallish burritos, like Don Jose's. I've checked repeatedly, and regarding a large bag of ice, there's none of that slightly melting and then re-freezing again, which results in ice that's congealed cubes and requires an icepick (my house fridge does that). Ice cubes remain frozen solid and separate, and ice cream is as hard as a rock, the way I like it. [UPDATE: The thing about the ice not slightly melting I've found is only true if you keep the ice on the bottom shelf. If you place it on the top shelf it does slightly melt, requiring an ice pick. But ice cream kept on the top shelf is always rock hard, as is other frozen food, so it seems the effect is slight and of little consequence, my house fridge/freezer does the same thing. I've kept chicken, fish, etc. frozen on the top shelf for months at a time, no ill effects whatsoever and cooks up fresh. Also, for what it's worth, we had a power outage of 10 hours and everything still seemed to be frozen solid. After five months of use still LOVE the freezer.] I was unable to upload the video of the freezer from the Whynter site for some reason, you can go there to see it (but it also shows those little containers/cartons of Haagen Dazs-type icecream, which don't provide an accurate impression of how MUCH it holds). You can also download the owner's manual (note: the freezer is listed under refrigerators, for some reason). FYI, the owner's manual states that the freezer draws 75 watts, .88 amps. It comes with a small paper sticker on the front that removes easily after soaking for a few minutes with dishwashing lotion. So quiet, you can barely tell when it's running. And it's BEAUTIFUL. Couldn't be happier with this freezer! If it malfunctions or dies I'll update my review.

1.0 out of 5 stars
By Dayton W. - Reviewed in the United States on November 16, 2018
FAULTY PRODUCT
I have never had to write a negative review before, but I also have never had something so personal and devastating happen before due to a product. We received this item from Amazon and it worked for 1 week. We purchased it for the sole reason of storing a few months worth of breast milk. I lost the whole supply and all they could offer to do was replace the freezer. I have nothing to store in there as I cannot keep up with my son's demand now. The representative I spoke to in regards to this item had terrible customer service, put me on hold immediately, and had lapses when conversing on the phone. What they should do is give a heartbroken mother her money back and replace the lost milk with free formula. Save yourself the heartache, do not buy this freezer for breast milk storage or freezing any expensive food items.

Recent Reviews


5.0 out of 5 stars
By Tatooed Lady - Reviewed in the United States on February 25, 2018
Awesome little freezer!
As a truck driver, it's really depressing to either use a thermoelectric cooler that keeps food 40 degrees below the temperature of the surrounding area. That means that the inside temp can and will fluctuate dramatically, depending on how warm my cab is. Coolers filled with ice wind up being coolers filled with water and waterlogged food. That's why I bought this freezer. PERFECT size for a few single serving size packs of meat, 6-8 bottles of water that once frozen replace ice that just melts and has to be dumped out, AND for the first time in my trucking career, ICE CREAM! The freezer works WONDERFULLY, takes up minimal space and has made me happier than a loud air horn!

1.0 out of 5 stars
By Al - Reviewed in the United States on February 2, 2017
When it works...it works great. But don't count on it lasting very long!!!!
I rarely post a review, but have come to learn that the negative ones can be the most important ones and I sure wished I'd trusted them. Nobody, including myself, complains when something is working good. But it's when a product breaks down that you find out just how good the manufacturer is. I am out of warranty, and I received the freezer as a gift for a brand new bar I had built in my home. I understand things don’t last forever, however, you would hope it would be more than a year and a half to two years. Maybe this unit should be advertised as “May work great for a long time, or may not make it much past the warranty! Buyer beware!!” Bet their sales would go way down….. So, upon contacting Whynter, they were more than polite both on the phone, as well as in their emails. After giving me a list of possible problems, I responded that none of them applied and that my freezer was cold, but not freezing. After several more emails back and forth, I truly believe they did not read them, or didn't care, as when I finally responded: "Since you: “take all feedback seriously” and “all positive and negative feedback is reviewed by Senior Management”, let them know that I agree with the other reviewers that said Whynter customer service was polite but completely useless and there are other manufacturers that truly care about their customers. " Their response was: Thank you for your reply. We apologize that the unit is not freezing and appreciate the feedback. We would be happy to begin troubleshooting with you despite the unit being out of warranty." They went on to give me some of the same instructions that I had already told them didn't work! No matter how negative my feedback was to them about my freezer quitting working after being in the exact same location and untouched, they would just reply with the same things to check that I had checked and told them two emails ago. Even after telling them: "you can close out my ticket, as I just ordered another freezer so I would have it in time for the super bowl this Sunday. I would be really upset if I waited another day or two emailing back and forth and not have a freezer for the game." They again replied thanking me and telling me to troubleshoot the same issues! I really wish I'd paid more attention to the other one and two star reviews on Amazon. I really hope I can help someone that is looking for a freezer and point them away from this terrible product. Why can't a company just say they're sorry and do the right thing?? After all, if their product is as good as they say it is, replacing a bad one such as mine should be a rare occurrence......

5.0 out of 5 stars
By Trancelucence - Reviewed in the United States on January 26, 2018
HUGE, low power consumption, GREAT
Can't believe how LARGE this is- more than enough for my needs (I'd estimate large enough to hold at least a month's worth of frozen food). Glad I didn't get the 3 cubic feet one. It holds MUCH more than the photo (or video) suggests (more below). Well-packed, in perfect shape. Indeed, as the instructions assert, if the freezer isn't level the door doesn't stay closed. I'd never done this before, have poor manual dexterity and it took me quite a while to adjust the feet on each side, using a level horizontally and vertically (checking the side to side tilt and the front-to-back). It wasn't difficult, but it required time and patience. The instructions say turn each foot (two at the front corners) to the right to lower, to the left to raise, which confused me a bit but it translates to counter-clockwise to lower, clockwise to raise. Once I finally got it level (I have a wonky surface in my travel trailer), the door closed tight. At one point I tried locking the door with the key and THAT did the trick, so if it ever becomes an issue (like when traveling) nice to have a surefire method for ensuring that the door remains closed. Note- I got it all situated, THEN read the part about initially setting the temperature knob to 5, the highest it will go, so had to pull it out again and set it (see photo of the back- the white round dial on the left). SO, all ready to go, plugged it in, and put in an ice cube tray of water. It took less than TWO hours to freeze solid! (I read reviews of other freezers that said it took overnight for ice to freeze initially). To give you an idea of what can fit in the freezer (I experimented), it can hold 39 full-size Banquet TV dinners + 2 smaller packages, like Lean Cuisines, + 4 small frozen juice containers + 8 smallish burritos, like Don Jose's. I've checked repeatedly, and regarding a large bag of ice, there's none of that slightly melting and then re-freezing again, which results in ice that's congealed cubes and requires an icepick (my house fridge does that). Ice cubes remain frozen solid and separate, and ice cream is as hard as a rock, the way I like it. [UPDATE: The thing about the ice not slightly melting I've found is only true if you keep the ice on the bottom shelf. If you place it on the top shelf it does slightly melt, requiring an ice pick. But ice cream kept on the top shelf is always rock hard, as is other frozen food, so it seems the effect is slight and of little consequence, my house fridge/freezer does the same thing. I've kept chicken, fish, etc. frozen on the top shelf for months at a time, no ill effects whatsoever and cooks up fresh. Also, for what it's worth, we had a power outage of 10 hours and everything still seemed to be frozen solid. After five months of use still LOVE the freezer.] I was unable to upload the video of the freezer from the Whynter site for some reason, you can go there to see it (but it also shows those little containers/cartons of Haagen Dazs-type icecream, which don't provide an accurate impression of how MUCH it holds). You can also download the owner's manual (note: the freezer is listed under refrigerators, for some reason). FYI, the owner's manual states that the freezer draws 75 watts, .88 amps. It comes with a small paper sticker on the front that removes easily after soaking for a few minutes with dishwashing lotion. So quiet, you can barely tell when it's running. And it's BEAUTIFUL. Couldn't be happier with this freezer! If it malfunctions or dies I'll update my review.

1.0 out of 5 stars
By Dayton W. - Reviewed in the United States on November 16, 2018
FAULTY PRODUCT
I have never had to write a negative review before, but I also have never had something so personal and devastating happen before due to a product. We received this item from Amazon and it worked for 1 week. We purchased it for the sole reason of storing a few months worth of breast milk. I lost the whole supply and all they could offer to do was replace the freezer. I have nothing to store in there as I cannot keep up with my son's demand now. The representative I spoke to in regards to this item had terrible customer service, put me on hold immediately, and had lapses when conversing on the phone. What they should do is give a heartbroken mother her money back and replace the lost milk with free formula. Save yourself the heartache, do not buy this freezer for breast milk storage or freezing any expensive food items.