SureFlap - Sure Petcare Connected Cat Door - Selective Door- with DualScan Technology
Condition: New
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$309.99
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This item is eligible for return within 30 days of receipt
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
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Availability:
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At a glance
- Condition
- New
- Weight
- 998 g
- Color
- White
- Material
- Plastic
- Size
- Small
- Mattress Thickness
- 14 cm
- Closure Type
- Magnetic
Features 5
- Connect with the Hub which links the Microchip Cat Door Connect to the Sure Petcare app. HUB NOT INCLUDED. Door opening: 5 58" x 4 34".
- DualScan technology lets you set exit and entry permissions for each cat. Receive notifications when your pet enters and leaves your home
- Create a curfew - set the door to lock and unlock at specified times or take control at any time using the Sure Petcare app
- Remotely lock or unlock the cat door anytime, anywhere from the Sure Petcare app
- Works with pets existing microchip. Three Year warranty.
Description
Without the hub, you cannot connect the microchip cat flap Connect to the Sure Petcare app. If you already have a hub, you can order the microchip cat flap Connect separately. The latest model. Use the hub (not included) to connect the microchip cat flap Connect to the Sure Petcare app. Prevents foreign animals from entering your home. Battery life - 6 months (4 x AA batteries - not included). Receive notifications on your smartphone when your pets leave or enter the house (hub required). Set individual entry and exit permissions for each of your animals using DualScan technology. Track your pets' activities, keep an eye on their coming and going, and detect unexpected changes in behavior (hub required). Lock and unlock your microchip cat flap Connect anytime and anywhere with your smartphone (hub required). The product is battery operated (4 x AA batteries (not included). Stores up to 32 animals, can be installed in doors, windows and walls (if necessary Installation adapter required).
Specs 18
| Size | Small |
|---|---|
| Brand | SureFlap |
| Color | White |
| Material | Plastic |
| Mattress Thickness | 14 Centimeters |
| Maximum Compatible Thickness | 14 Centimeters |
| Minimum Compatible Thickness | 5.63 Inches |
| Closure Type | Magnetic |
| Material Type | Plastic |
| Frame Material | Plastic |
| Brand Name | SureFlap |
| Model Number | 342138 |
| Manufacturer Part Number | IDSCFWT_SML |
| Target Audience | Cats |
| Unit Count | 1.0 Count |
| Item Type Name | Flap connect |
| Item Weight | 998 Grams |
| Manufacturer | SureFlap |
No specs match.
Frequently asked questions
This product is currently out of stock. Please check back later for shipping info.
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Works great, even in my metal door
At first it wasn't working very reliably on my metal door, I went back and made the opening an extra 1/2" larger, leaving just two metal tabs of the door to anchor the trim. I only did this on the outside/exit side of the door, didnt touch the inside and its touching the frame of the sureflap and it works 100% of the time. Try this before dropping another $20 on the metal door frame, I really only think you need that for glass. Didnt cut any extra of the foam core of the door either so it stayed snug, used expanding foam insulation spray before putting the trim on. Make sure you use the expanding foam for vinyl windows, the regular foam will put pressure on the sureflap as it dries and could cause the flap to not flap because its being squeezed. That regular construction foam will bend window and door frames as it dries and your door wont close. At first we used some tape to hold the flap open so they would just use the hole for a while and the sure flap would click and they would freak out at first. Then we let the door down and used some tape stuck to the door so when they would walk up we would lift the door from the inside and then let it down on them so they could get used to it on their back as they slid through. Really only did that for one cat, the other just started following the first one. Watching them go through from the back is amusing, the fat cat looks like a seal with its legs both sticking straight out as she pulls herself through with her front paws. I was very surprised how fast they got used to it. Good deal and very functional, cant believe how well the chip reader works. Were still on first set of batteries, with two cats using the door 20+ times a day after 3 months.
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Reviewed in the United States on October 9, 2021 by Terrence Hurst
Works good.
It took several steps to train the cat but with a little patience everything worked out. I started leaving the flapper open with some clear tape and coaxing our cat in and out through the door with treats. Second I taped the locking mechanism silver flapper would move easily either direction, few weeks our kitty was coming in and out no problem. The last step was the natural locking mechanism with her collar fob to open it. This took about 2 months but it's well worth it. The raccoons and one skunk did not hesitate and scared the crap out of us a few nights.
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Reviewed in the United States on October 5, 2022 by adam fitzgerald
It is not dependable and easily malfunctions - do not purchase!!!!!
I'm very disappointed with this product. I installed it last March 2023 and it is not dependable, first it keeps disconnecting from my internet and I have to spend so much time trying to get it connected again it becomes a burden. Second, after about six months the gray interior catch gets stuck and won't pop back up. I have it connected to the Cat Hub and a Wifi extender, both within 3 feet of the cat door and that still didn't make a difference with the connection and my Wifi works perfectly for my other devices. I also have to use expensive Duracell/Eveready batteries (per manufacturer) and they seem to need replacing every 2 to 3 weeks, and these high-end batteries do not correct the problems. I have tried to trouble shoot both problems and haven't gotten anywhere with the manufacture. Even sent them 2 different videos - per their request, still no help from them. Unfortunately, my cats are the ones suffering, they either can't get out or can't get back in when they want too. I never know when I'm leaving the house if my cats are going to be keep hostage inside or locked out by this worthless cat door. I would. not recommend purchasing this product. Crappy performance and worthless customer support. I'm interested if anyone can recommend a better product for me to purchase?
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Reviewed in the United States on January 13, 2024 by Lorie S.
Sureflap and hub work fine.
Door takes 5 or more seconds before it opens. Two cats have learned the door so far. When another comes home at night when we call her we make sure to put her through the door so she learns it. Order another sureflap door fore between house and garage. Looks like the app lets us just take current cat that in the system and drag them into new door. I wish they would update app to manually enter microchip number instead of having to capture feral cat and put through the door for system to learn cats microchip number.
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Reviewed in the United States on November 6, 2024 by Michael R. Fitzjarrell
Worth the cost!
Amazing! Love the dual scan feature to allow the cats in and out while keeping one inside. I purchased a similar microchip door before buying this one but returned it because it was not easy to instal and program like this door was.
Reviewed in the United States on July 4, 2021 by Alissa
Exactly what I needed!
Exactly what I needed to keep my kitten inside while my roommates cat can still go out. It’s easy to use and locks super quick once the cat goes through the door. Highly recommended!
Reviewed in the United States on August 27, 2021 by Luggy
Manufacturer Refues to Honor Warranty
Update 2024.07.11: Other buyers have mentioned that the door latches will sometimes seize in the open position, letting any animal that will fit into or out of the house. Sure's servers are also completely offline for several days at a time, making it impossible to control the door. They will stonewall when you contact them about the server failure. My door has also developed the door latch seizure problem, so far on an intermittent basis. Sure refuses to honor the warranty and instead demands that you dismantle the product and use only certain brands of batteries. Further, they demand that you produce a video of yourself dismantling the product and using only their specified battery brands. No matter what you do, they send the same email repeatedly and refuse to honor the warranty that *they sold with the product.* If you buy this door, note that: * Seller will not honor their warranty. * Sure's customer service AI is useless. * Servers are often offline for days at a time. * Door *will* fail under normal use.
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Reviewed in the United States on July 24, 2023 by Vince Medlock
Liberating!
Amazing! Thus tells me who is where when. I lock them in st night but anyone outside can still enter. No more raccoons in the garage trying to get into the cat food bags! I love them!
Reviewed in the United States on January 30, 2020 by christine phelps