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Serta

Serta Ergonomic Big and Tall Executive Office Chair Lumbar Support, Leather

Based on 3,930 reviews
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$229.99
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At a glance

Condition
New
Color
Black
Size
350lb
Dimensions
30.5 x 28 x 45.75 in
Weight
46.3 lb
Material
Leather
Room Type
Office
In the box
Office Chair

Features 5

  • BIG AND TALL OFFICE CHAIR: Designed for larger body types with a 22.5-inch wide seat, high back design, and 350 lb weight capacity. Generously padded armrests, seat cushion, and body pillows provide all-day comfort for extended work sessions
  • ERGONOMIC LUMBAR SUPPORT: 28.5-inch tall backrest features contoured design that supports your entire spine. Cushioned headrest relieves pressure and supports your head and neck during breaks - ideal for long hours at your computer desk
  • PREMIUM MEMORY FOAM CUSHIONING: Serta quality layered construction uses non-toxic foam that won't flatten over time. Delivers supportive yet plush comfort that lasts years, not months - the same comfort technology trusted in Serta mattresses
  • BONDED LEATHER EXECUTIVE CHAIR: Upholstered in smooth, easy-to-clean bonded leather for a professional look

Description

The better you sit, the better you'll feel. For over 15 years, Serta has been crafting chairs that put your comfort first—because we believe how you sit shapes how you work, live, and feel. The Serta Fairbanks Big and Tall Executive Office Chair delivers all-day comfort for larger body types. With a spacious 22.5-inch wide seat, 28.5-inch tall contoured backrest, and 350-pound weight capacity, this heavy-duty chair gives your body the room and support it deserves. Ergonomic Support: The contoured lumbar support follows your spine's natural curve, reducing pressure and promoting better posture. The cushioned headrest relieves neck tension during long work sessions. Premium Foam That Won't Flatten: Serta uses layers of high-density foam that maintains shape year after year—the same comfort technology trusted in Serta mattresses. Professional Style: Smooth bonded leather wipes clean easily and looks impressive in any home office. Sturdy metal base features 360-degree swivel and smooth-rolling casters that is recommended for carpet use only. Easy-reach lever adjusts height and locks your preferred recline. Simple Assembly: Step- by-step instructions included. Most customers finish in 20-30 minutes. USA- based customer support available. Available in 4 Colors: Black, Chestnut Brown, Gray, and Cognac. Upgrade today and discover why thousands trust Serta for big and tall office seating.

Specs 55

Brand Serta
Color Black
Material Leather
Product Dimensions 31.5"D x 28.5"W x 48.25"H
Size 350lb
Brand Name Serta
Additional Features Adjustable Height , Arm Rest , Head Support , Ergonomic
Unit Count 1 Count

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Top Amazon Reviews

Chair shopping is frustrating, this is a good chair
Color: Black Size: 350lb
Prelude: I'm a college student who got their first desk chair buying a room full of furniture from the last tenant of my house for a couple hundred bucks. I loved my chair cause I could sit criss-cross applesauce and lean back so far that I could sleep periodically while pulling all nighters. It had no butt support (I had a pillow and blanket layered under me) and the entire thing was basically held together with packing tape, but we spent many a night together and I appreciated it beyond rational thought. The final straw tho was when I was napping and one of the legs snapped, almost landing my head on the corner of my bookshelf. Even then, I loved this chair so much that I taped a tide pod box to the broken leg and kept it for another 8 months, playing russian roulette every time I leaned back, rolling the dice if I would fall over or not. After finally acquiring a student job I decided it was time for my Tide Pod Box Chair to go to the big office max in the sky. I tell you the legacy of TPBC to emphasize how reluctant I was to get a new chair, and how picky I was at selecting it. I searched for days before finally ordering this one out of defeat. Review: It seems that every frickin chair in the world has contradicting reviews online. One review says it's comfy, tall, and has great support, another says that this chair kicked their dog and embezzled money from their savings account. I'm here to assure you that this chair is a good chair. It came in 2 days with prime shipping, and took me under a half hour to assemble. My poor butt had no idea what support felt like until I sat in this desk chair. I am a lanky 6'5" basketball center with legs for days, and while I can't sit completely criss-cross applesauce like TPBC provided due to this chair's arms, I can twist my ridiculously long body into many comfortable positions with how wide the seat is. I don't think it would provide a comfortable amount of wiggle room for any of my heavier set friends out there, but my needs are met. The top of my head does go a couple inches above the back of the chair when it's straight up, but leaning back provides the perfect angle for me to tilt my head back and rest. The legs on this thing are sturdy. I am greatly enjoying leaning as far back as I please without the neverending threat of potential death looming over me, and I think after a good bit of use it will lean back as far as I'd like. The lowest setting is a little high for my semi-low desk, but my criss-crossed legs still fit under comfortably. Appearance-wise this baby looks just like the picture. The cushions provide good back/spine alignment and while I was concerned that the cushy pad at the front of the seat would be annoying its not at all, it actually provides more support and prevents me from tipping forward. The twisty thing that sets how easily you can lean back does its job perfectly, as does the height adjustment. If you're not looking to spend a bajillion dollars on an executive chair with the most confusing reviews in the world and you don't have the ability to go find a chair you can test in a store cause your tuition keeps you tap dancing the poverty line, this is a really. great. chair. ... show more
Reviewed in the United States on November 4, 2019 by Household
TOTALLY PERFECT FIT AND FUNCTIONALITY FOR A BIG BODY!!!
Color: Black Size: 350lb
Review Image by Michael E
When I needed to replace a mesh-type office chair that got a broken gas cylinder, I wanted to stick with the chairs for big bodies -- I'm 6'3", 262. I also wanted something that appeared to be sturdier than what I had. I'm so, so, sooooo glad I took a picture of the brand that showed on the office chair I used at my previous job, that was ideal for me, for close to two years. The brand was Serta, and although I could find the exact same model, I got one that looked to be the closest, which was the Fairbanks Big & Tall Executive Office Chair. For Looks, Ergonomics, and Functionality, this chair has it all!! It also has great Back Support, and easy Adjustment capability. When I want to Recline in my Serta chair it is as simple as pulling a lever under the chair, and it still provides strong support. I got this office chair in early July and use it every day. I have loved every single second of owing it!! It was easy to assemble and is still super comfortable, sturdy, and easy to roll on the throw rug it's on, while I'm in it. Minor drawbacks: I use a high-quality seat cushion because the seat padding for the chair, though breathable, isn't very thick. There was also a part of the outside of the chair arm molding that wouldn't stay on one side. I didn't deduct any points for those things, because overall this chair is superb!!! ... show more
Reviewed in the United States on October 4, 2025 by Michael E
Good chair for the price
Color: Grey Size: 350lb
Review Image by NOLAchic
Review Image by NOLAchic
Review Image by NOLAchic
Review Image by NOLAchic
Review Image by NOLAchic
Review Image by NOLAchic
Review Image by NOLAchic
So I have only had this chair for close to 2 weeks.. if my opinion changes I’ll update this later. My review: First, the chair was delivered to my door in original packaging. Not unusual for items like this but good to know for anyone purchasing as a gift. Upon opening the box, the chair seemed to be packaged well with padding, etc in place. I then took all items out and did not see the instructions at first. If you cannot find them, consider taking the plastic wrapping off the chair cushions as this is where mine was hidden. The assembly was pretty simple and took about 45 minutes to complete. I completely everything alone except at the very end I needed help for lining the chair back up so I could tighten the last screw in the proper area. Make sure you leave all the screws in the chair arms semi loose until the chair back is screwed into both sides with the top and bottom screws. As far as quality goes, it’s a pretty nice chair. My disappointment here was the stitching, a few marks on the leather, a handful of dings on the arms of the chairs, and the black insert that covers the screws was poorly cut and does not look great. I was also not impressed with how the screw covers do not sit flat in place and pop out of random areas. The video will show what I mean. This chair sits a bit higher, it’s just high enough at top height to work for my drafting table I previously purchased on Amazon. I am a petite person that’s a bit overweight.. weighing around 220lbs. I fit comfortable in the chair and have a couple inches of space on side of me when I sit in the chair, which I prefer. If you’re looking for a nice chair that has a high back, can seat a larger person, and can sit up a bit higher than your typical office chair I would consider this chair. ... show more
Reviewed in the United States on April 1, 2022 by NOLAchic
It's okay and.. WHAT IS THAT SMELL? UPDATE AT BOTTOM 2+ yrs use and broken!
Color: Black Size: 350lb
I've been actively using this chair now for a few weeks and overall its pretty decent. But even from the get-go I noticed a weird smell on it. Figured that it was leather so it probably had an odor that would fade as it'd been wrapped in plastic and such. So I kept using it. But the smell still hasn't gone away. In fact I'd say it's gotten worse. I'd compare its likeness to a dirty cat box. I tried contacting support twice now. Once was for something that worked itself out so its not worth mentioning. The second was about the smell. Both times the email I got back was a very copy/pasted response telling me to call a different company because apparently Serta doesn't make the chairs. So -- why are you selling a product you're unwilling to support? If they had just responded with some simple tips on ways to get rid of that smell, we'd be golden. Instead I'm sitting here frustrated because they went the easy route and bounced me to a different company. One that I'd have to call to get any support since their automated message failed to list any other options. Is the chair comfortable? Yeah it's pretty nice. It does wobble more than I like. The feeling of it moving unsecured in the bottom (the part with the rollers attached) can get annoying and I hope it doesn't wear it prematurely. The smell is pretty bad though. Every time I sit when it pushes the air out of the cushion, it stinks. Glad I don't have this in an office setting or I'm sure I'd get complaints. EDIT: March 10, 2023 This is really not worth the cost. The seat CONSTANTLY wobbles like it's not screwed in all the way or the base isn't seated right. It won't stay up. A couple sits and it slowly sinks back to the lowest setting. It feels like it's cheaply made. Sure the cushioning is comfortable, but when it feels like it's not stable, and you can't keep it at a comfortable height, that's obviously a big deal. I haven't even had this a year and its definitely less quality than the cheaper one I bought YEARS ago. One that lasted me a very long time, and I was able to comfortably use up until the seams were coming out, and the seat had tilted forward from daily use for many years. I'd say at least five years? And it was a Serta as well. That's pretty sad that the quality has declined that much when a seat that costs 100.00 MORE, can't even last a year. This is pretty ridiculous. UPDATE - Almost three years of using this chair daily and I heard a pop a few days ago. The chair is now very wobbly. A while back it stopped staying at the fully lifted position and slowly sinks down. Maybe a year or year and a half ago? Now after hearing that pop, I went to see if maybe one of the bolts had come loose or snapped or something. Turns out the actual plate has snapped and there's cracks as well. And reaching customer service requires a phone call instead of a form where I can submit images. I'm going to have to see if it can be welded back because I doubt they're going to replace the plate. It's unfortunate since the rest of it seems alright. The smell faded after a bit, but it still gets a bit of that weird scent to it sometimes. Still not sure the reason behind it. Anyway if this is the quality of their chairs, I'm never using their products again. This is insane. There's no reason for the plate to have broken the way it did when I'm not over the weight limit and am not rough with the usage of this chair. ... show more
Reviewed in the United States on September 1, 2022 by Cassandra
Quality chair, fairly easy one person build
Color: Black Size: 350lb
For the money, outstanding chair. Clear instructions - read them carefully, especially when installing the back.
Reviewed in the United States on October 6, 2026 by J. K.
6’1” 285lbs…
Color: Black Size: 350lb
Review Image by JATOAV8OR
Review Image by JATOAV8OR
Review Image by JATOAV8OR
Review Image by JATOAV8OR
Review Image by JATOAV8OR
Here’s how & why I chose to purchase this chair. I am 6ft 1in. and 285lbs I'm also 63yrs with back & shoulder issues. I’m not going to tolerate an uncomfortable chair. This model is among the top 5 most comfortable chairs I tried in person out of more than 50 various models and by far the best price. They ranged in price from $79 to $1600 The majority of big & tall chairs I tried were over stuffed especially the headrest, that forces me into an awkward uncomfortable position that hurts my neck. Many so called (ergonomic) style chairs are exactly the opposite for me, I feel like I’m not sitting back far enough and the mesh chairs that are all the rage had frame members that hurt after only a few minutes. I think mesh is okay if you’re of average size but I couldn’t find one that I could live with. Even some of the chairs claiming to be for big & tall folks were so narrow that no space existed between me and the arms! This was one of the few chairs at any price that didn’t exhibit these design flaws and also has a sufficient weight capacity, 350lbs. I’m using this at home mostly for gaming so I can’t say how my back & butt would feel after 8 hours in it but I have sat for 4 + hours with no discomfort. I’m wide and I don’t feel cramped by the armrests and the seat is deep enough and contoured so I don’t feel like I’m slipping off the front edge. I can actually lean back and feel fully supported. When I assembled it I noticed spacers where the base mounts to the seat that slightly angles the whole chair back so you don’t have the feeling the chair is trying to eject you. There was nothing under $300 that came close to matching the size, capacity and comfort but for an additional $150 the Serta Smart Layers Air series of big & tall chairs had a couple designs that had all the attributes of the Fairbanks and also has superior padding in the seat. I would look seriously at these if I had to spend an entire workday in a chair. I went to a local showroom that had all the popular brands with various price ranges and styles, I sat in every one. As an overweight large size person my advice is first to test in person I was surprising how many poorly designed products are on the market. Secondly if you must make a choice online focus your search only on big & tall series chairs with 350lbs capacity or higher and avoid standard size chairs of 275lb or less capacity, avoid TASK style chairs and WATERFALL seat designs. TASK chairs are tilted forward and WATERFALL seats taper down in front. Both make you feel like you’re slipping off the front edge of the seat. I’ve only had this chair a month so I can’t attest to the durability but this chair checks the most boxes by far and I have no complaints especially at this price! I'm not associated with this product or any other product. I received nothing in return for my review. ... show more
Reviewed in the United States on December 30, 2023 by JATOAV8OR
Hard to recline...
Color: Brown Size: 350lb
I have had several Serta big and tall chairs, the first 4 were the same model. The last one I bought was different although supposedly the same model. It tilted more forward (waterfall?) and I always felt like I was going to fall out of it. AND, one of the main reasons I bought them was for the recline. The first three were great - very easy to recline. The last one was so incredibly stiff I never was able to recline in it even after two years of use - you'd think that might have loosened up... I decided to try a different model and liked the review on this model from the person that talked about the front of the seat not being waterfall. The chair itself is great, BUT, I have it turned all the way to easy and still the recline is so stiff I have to brace my feet on the floor or a wall to keep it reclined back. Since this is one of the major reasons I wanted the chair I am so disappointed and it's the reason for only three stars. Update: Well, this chair has not loosened up and is still very stiff. But, now I have another issue with it. It has a front cushion instead of that waterfall type front of the seat. I loved that cushion because it kept me from sliding off the darn thing. But, the foam has not held up very well and now is just flat almost giving that waterfall fit and I have to be careful not to slide off. I just can't win with these chairs anymore. I've had a bunch of Serta's but think I'll have to try another brand next time. ... show more
Reviewed in the United States on February 24, 2024 by Kindle Customer
Love this chair!
Color: Black Size: 350lb
Love this chair. Have had it now for over a year and still so comfortable! So worth it!!
Reviewed in the United States on September 19, 2026 by Leslie Russell
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