Samsung | 85” | AU8000 | Crystal UHD | Smart TV | UN85AU8000FXZA | 2021 & Samsung | HW-A650 | 3.1ch | Soundbar | w/Dolby 5.1 / DTS Virtual:X | 2021
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This item is eligible for return within 30 days of receipt
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
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Availability:
Unavailable
Size: 85 in
Style: TV w/ A650 Soundbar
Features
- DYNAMIC CRYSTAL COLOR - A fine crystal layer reveals millions of true-to-life colors.
- CRYSTAL PROCESSOR 4K Intelligent, ultra-fast optimization of 4K content.
- SMART TV WITH MULTIPLE VOICE ASSISTANTS Access apps and streaming services right on your TV with your voice.
- DOLBY DIGITAL 5.1 / DTS VIRTUAL:X - Immersive surround sound simulation that draws you in.
- BUILT-IN CENTER SPEAKER - A dedicated speaker enhances dialogue so you hear every word.
- ADAPTIVE SOUND LITE - Optimizes sound to video content.
Brand Name: SAMSUNG
Speaker Type: Soundbar
Date First Available: April 27, 2021
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This product is currently out of stock. Please check back later for shipping info.
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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I recently purchased this TV through Amazon. Upon opening the package, it was evident that the device was defective. Multiple pixels were messed up in one of the corners. The package is undamaged and appears to have been shipped carefully. Even with the visible defect, Samsung support will not take accountability for the issue and will not replace the TV, which is under warranty. I cannot emphasize enough how displeased I am with Samsung's service. I strongly recommend avoiding the company at all cost because they do not stand by their products. Their customer service is extremely poor and, if you ever receive a defective product like I did, they made it explicitly clear to me that they do not care and will not take any action to rectify the situation. I expected so much more from Samsung and am extremely disappointed. Update: While Samsung's customer service was useless, rude, and awful, Amazon's customer service immediately stepped in to address the situation. Even though the warranty on the device was directly through Samsung, Amazon still exchanged it after the return period ended. I am very thankful to Amazon for resolving this mess and demonstrating excellent customer service.
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Reviewed in the United States on August 17, 2021 by Danny Feinbloom
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Using this as a monitor and TV. Picked up on my Samsung sound bar immediately. Able to connect (wireless) from my surface book 3 and see it as an external monitor in 4k. Downloaded power toys from windows and set it up with fancy zones so it looks like the equivalent of 6 separate screens and you can lay the grid out however you like. Originally ordered a 65" curved screen but it arrived with some issues and I had to return it. Really wanted another curved screen but they were out of stock so I settled (so I thought) for the flat 65". This thing is a third of the weight, about a quarter of the thickness, and the screen is beautiful. Actually glad the other screen had the issues or I would never have ordered this model that I like so much better. Only issue I had was that when the delivery guys opened the door on the truck, the TV was laying over on top of some other boxes in the delivery truck with none of the other items in the truck secured in any way. I was advised that it had just fell over between this stop and the last. The guys were trying to pick it up from one end and there was a very noticeable amount of flex due to the way they were trying to maneuver it. I get it, I've worked delivery. These guys just wanted it off their truck so they could get to the next stop. That being said, when I worked delivery, I would NEVER have let the customer see me handling something they just paid over $850 for in the manner they were. I voiced my concerns and was told, "it's ok, if it's damaged you can just return it". Come on, guys. At least act like you care about the item you're delivering.
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Reviewed in the United States on May 18, 2021 by Russell Ross Russell Ross
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Screen Share/Apple AirPlay Does Not Work. After two factory resets and numerous attempts to use the screen sharing/Apple Airplay functionality, we continued to get message on the TV “Unable to connect to Samsung Server.” Everything else streamed and functioned great and internet connection fine. Finally called Samsung Support, and after an hour on the phone, doing various resets and checks, I was told there was issue with the TV and I should return it.
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First time buying a tv and had a terrible experience. Right out the box the TV looked to have been refurbished, because on the bottom right side of the screen there was some sticky residue on the screen which might have come from some sort of sticker that was placed on it (display TV?) while the top left corner of the screen had what looked like an upside “D” as dead pixels. Very disappointed and dissatisfied. Have to waste my time shipping it back, waiting for my refund to process, purchasing a new one, then waiting another couple days for that one to come in and hope it’s not broken!
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Be aware this isn't an Android TV
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Great TV with excellent picture for the price. Smart features with most tvs (apps) are lame and not really an exception here. You will want a Fire stick or other option if you want to stream. The remote feature lets you control a fire stick with the TV's remote, which is pretty cool.
Reviewed in the United States on May 15, 2021 by PaulB PaulB