Masterbuilt MB20074719 Bluetooth Digital Electric Smoker, 40 inch, Stainless Steel

Features

• Bluetooth Smart technology allows you to monitor and control your meat and smoker temperature from your smart device or digital control panel
• One meat probe thermometer included
• Patented side wood chip loading system allows you to add wood chips without opening smoker door
• Four chrome-coated smoking racks
• Interior light illuminates food in low light when door is open

Description

Whether you’re a novice or backyard BBQ pro, anything can be mastered when given the right tools. With the 40-inch Digital Electric Smoker monitor your masterpiece using Bluetooth Smart technology and achieve perfect results with the built-in meat probe thermometer. Dabble in flavor using a variety of wood chips in the patented side wood chip loading system. With four chrome-coated smoking racks, there is plenty of room to smoke up to 16 chickens, 4 turkeys, 8 racks of ribs, or 8 pork butts. Master the art of smoking with Masterbuilt.

Product Dimensions 19.68 x 25.2 x 41.73 inches

Item Weight 66.3 pounds

Manufacturer Masterbuilt Manufacturing, LLC

ASIN B07NQPLB19

Item model number MB20074719

Customer Reviews 4.1 out of 5 stars 809 ratings 4.1 out of 5 stars

Best Sellers Rank #2,280 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden) #7 in Outdoor Smokers

abunda_amazon_reviews Do not buy anything from this manufacturer. Product showed up damaged. UPS was at fault, I get that. But, I have been going round and round for 18 days trying to get it replaced. When you call, all the recordings talk about how great they are at customer service. But that is all lip service. Three customer service reps so far. I have sent them the pictures and information they asked for 13 different times now, and then asked for a supervisor to contact me. Nothing. Nada. You can't talk to a live person when you call. All you get is automated responses. Someone usually calls you back the next day, but still has no idea what you are talking about. I bought this unit because it was made in America. But, do your research and find another company. This one doesn't care about your business. I cannot believe how little they care about helping their customers. DO NOT buy anything from Masterbuilt. You will regret it.;;Reviewed in the United States on September 15, 2019;;1.0 out of 5 stars;;Worst customer service I have ever encountered;;Eddie Hightshoe;;;Absolute worst product we have ever owned!! Got the product for my spouse as a Christmas present, after assembling it did not work right so I try to call customer service on a Saturday and they hold business hours of Monday - Friday 8am-5pm!! I’m sorry but does no one cook on the weekend that may encounter a problem and need support? So I contact amazon for more options and they tell me I can email the company for support as well... seems like a good idea.. huh? Nope!! Takes them 12 days to respond to the email that has every detail from unboxing to the issue I’m having for their email to say thank you for emailing customer support, how can we help? I packaged it up, sent it back and got a refund!!! I placed a call to another smoker company pretending to own one of their smokers the customer service was phenomenal!!!! We now own their brand of smoker!! Never again will I buy the masterbuilt brand!;;Reviewed in the United States on March 3, 2020;;1.0 out of 5 stars;;Absolutely horrible customer service, horrible product.;;Deborah Henderson;;;Came packaged well, nothing broken or dinged up. Was able to put it together quickly. Already paired Bluetooth and am smoking chicken and a beef roast. Paired easily, the app is fantastic. The smoker itself is great. Holds a lot of variety, is producing a great amount of smoke, and most importantly is working properly!! Our last smoker was a Masterbuilt, we still have it and it still works actually but we needed something a little smaller because we moved and don’t have as large a patio. Absolutely happy with this purchase, love masterbuilt!;;Reviewed in the United States on August 19, 2019;;5.0 out of 5 stars;;Fantastic value, fantastic product!;;Holly;;;This is my second electric smoker from Masterbuilt. The first one is at our cabin, and I bought this newer model for home. I haven't done much with this one yet, but I can see already the pros/cons: Pros: - Electric is the way to go. I had a propane smoker before, but temperature control was really hard. As soon as the sun hit the black box it would jump up 75 degrees. Or if the tank ran empty, I wouldn't notice for a while. Electric smokers self-regulate, and with the wood box you get plenty of smoke so the taste is great. - This one has a built in meat temperature probe, which is super nice. For my older one, I had to buy an extra gadget that I use to remotely monitor meat temp from inside the house. - When it works, the bluetooth app is nice, especially in winter, so I can set/change my program from inside - They added a handle and wheels to this model, which my previous Masterbuilt is lacking. Very helpful. Cons - the little LED screen is nearly useless in daylight. - the bluetooth app is horrible. it disconnects frequently, and often takes multiple tries to pair. Also it falls into 'safe mode' sometimes and I cannot get it out of it rendering the app useless.;;Reviewed in the United States on September 5, 2019;;2.0 out of 5 stars;;Electric smokers give your great control, this model has great features, bluetooth barely works;;Amazon Customer;;;Let me just say I really wanted to like this smoker. I bought it as a gift for my hubby and he was extremely excited because he has been wanting one with Bluetooth. When we got it we used it once, but the meat came out extremely dry, which is weird because according to the temps the smoker provided, it shouldn’t have been. We thought maybe it was the brisket and forgot about it as it was the first cook in it. Then we cooked a chicken in it. Again very dry. We checked the chicken with a second probe and compared to the one the grill came with and it was a whopping THIRTY DEGREES OFF. Extremely disappointed. So we thought okay well I guess the temp gauge just doesn’t work. So then we go to make ribs on it, and we go to check it....IT WASNT EVEN HEATING UP. I sent mine back and will not be purchasing another one. Maybe it was just this one but wow what a hassle having to pack it back up and ship it back. Will be buying locally for purchases like this from now on.;;Reviewed in the United States on October 6, 2019;;1.0 out of 5 stars;;Stopped working after 2 uses. Temperature is off.;;MirandaD08;;;I did quite a bit of research before buying this product and I could not be more disappointed. Several things have broken on this product and I cannot get help from Masterbuilt: - The temp probe stopped working (within days of use) - The black paint started peeling almost right away (after a week) - At every rivet on the door the plastic is cracked and falling apart (after a month) - The wood loader handle has broken on one side (after 5 weeks) Not only is the item falling apart but the temperature of the unit has always been low. I have verified this with two different temperature probes. The unit is a full 50 degrees F. colder than it says it is, which renders it almost useless for larger cuts of meat. I have called Masterbuilt 14 times total and have e-mailed countless times and sent all requested photos. I have waited on hold for hours only to get cut off. Their customer support is an embarrassment and I am currently seeking legal advise as to how to proceed. One thing is clear: Masterbuilt products and their customer service are the same - complete and utter garbage.;;Reviewed in the United States on March 6, 2020;;1.0 out of 5 stars;;Garbage product and customer service;;Alan R.