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Genie

Genie B6172H Wall Mount Smart Garage Door Opener, DC Motor Lifts up to 14ft high 850lbs, Black

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Availability: In Stock.
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Arrives Saturday, May 9
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Features

  • The Genie Wall Mount Smart Garage Door Opener with battery backup is equipped with a strong 24v DC motor that provides quiet and powerful operation to lift up to 850LB residential garage doors. Works on standard, high lift and vertical lift doors up to 14ft in height and max 180 sq feet
  • The Safe-T-Pulse Internal slack cable monitor ensures safe door travel by taking measurements and checking for slack in the cables electronically, pulsing the garage door prior to closing
  • The Genie Wall Mount Garage Door Opener with battery backup is Compact design measuring 6.8 in. wide x 12 in. tall x 9 in. deep making the Genie wall mount garage door opener the smallest available, Proper installation requires a standard outlet within 6 ft. of the wall mount garage door opener
  • The Genie Wall Mount Garage Door Opener is compact and space saving, directly mounts to the side of the garage doors tube spring saving space on the ceiling. Will not work on reverse wound springs, or low headroom outside hook-up, doesn't work with extension springs or one piece doors

Description

The innovative wall mount Genie smart garage door opener model 6172 eliminates the traditional rail design. This Genie wall mount garage door opener features the Aladdin Connect smart home control (certified to Work With Alexa) plus an integrated battery backup. This wall mount garage door opener easily attaches directly to the garage door's spring mounted high and to the side of the garage door. This design opens all the space above where the cars would park in your garage. Often referred to as a residential jackshaft garage door opener, the wall mount garage door opener models also include the newest Genie garage door opener accessories. Featuring the Genie wireless wall console, Wireless LED light, and remote garage door lock. This Genie wall mount garage door opener features an integrated Aladdin Connect smart garage capability that provides the ability to remotely monitor and control your garage door with your smart device. It works in conjunction with your home Wi-Fi and is certified to Work With Alexa. The 6172 Genie Wall Mount garage door opener also includes a battery backup, getting in and out of your garage during a power outage has never been easier than when your Genie battery backup kicks in and still provides power to the Genie Wall Mount Garage Door Opener. This battery backup makes this model compliant with the California State Law SB-969, which requires all installed garage door openers in that state to have a battery backup. This compact smart wall mounted jackshaft style residential Genie garage door opener will work on residential sectional garage doors up to 850lbs in weight, and 14ft in height. With the addition of being in full control of your garage with your smart phone, you can also use this garage door opener with your favorite smart home systems, and turn your garage into the ultimate smart home experience. Easily add to your routines so you can automatically come home to your garage door opening without even touching the remote, your house lights turning on, and your main house doors unlocking. The Genie smart Wall Mount garage door opener works with Alexa, Google Home and Assistant, SmartThings, Brilliant Smart Home, URC, Clare Controls, BenchSentry Porch boxes for garage delivery, and more.

Manufacturer: ‎Genie


Part Number: ‎41410V


Item Weight: ‎31.2 pounds


Product Dimensions: ‎21.3 x 6.86 x 14.55 inches


Item model number: ‎B6172H


Batteries: ‎1 12V batteries required. (included)


Size: ‎DC Motor lifts up to 14ft high doors & 850lbs


Color: ‎Black


Style: ‎Wall Mount - BBU & WiFi


Pattern: ‎Opener


Item Package Quantity: ‎1


Type of Bulb: ‎Bluetooth LED


Coverage: ‎18ft wide, 14ft high, 850lbs weight, vertical lift doors, standard doors, and high lift doors up to 84" of high lift


Certification: ‎UL 325 Compliant


Included Components: ‎INCLUDES (1) 3 Button Pre-programmed Remote, Battery Backup, Wireless Wall Console, Wireless LED Light, Aladdin Connect Wi-Fi Smart Technology, Automatic Door Lock


Batteries Included?: ‎Yes


Batteries Required?: ‎Yes


Battery Cell Type: ‎Lithium Manganese Dioxide


Warranty Description: ‎Limited 15 Year Motor Warranty, Limited 5 Year Parts Warranty


Date First Available: April 9, 2021


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Saturday, May 9

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Compatible with EZ-set Clopay; How to eliminate humming noise when standing by
I have a two-car garage with a Wayne Dalton steel sectional door. I replaced the broken Wayne Dalton center wall mount opener and torsion tube with the EZ-set torsion kit by Clopay. I ordered a belt-driven opener but had to return it because I have an earthquake-reinforced beam across the garage that blocks the installation of the belt support. I used to have a chain-driven opener but that's only for a swing door, tough enough to be donated for building homes. The good thing about the Genie is that if you mount it on the same level as the EZ-set, it will work. For me, it's screwing a 2 by 4 next to the old one where the track was mounted. Also, if your tube is dead-centered, the end may not be long enough for the Genie. I needed to unwind the spring and shift the tube a little to give it a longer end for the opener. If your torsion tube is mounted correctly without wobbling, all you need to do is mount the coupler and tighten it correctly to both the torsion tube and the opener. In doing so the opener is automatically in the correct position. All you need to do is to secure the mounting bracket without forcing the opener off its position. I appreciate the modular packaging. The screws are packed and sealed with the parts they are for. The bad thing is that the installation sheet asks you to install everything before you know if it works. You have to install the battery, the lock, and the safety sensor. I prefer to install just the motor and then be able to test it. Then I know if I need to return it without so many commitments. And then I can install and test the lock and sensor one by one. For me, both need custom drilling on the metal rail or concrete. The sensor wires have to go all the way up, down, and across the garage door. The other thing about the installation sheet is that it's too big. I don't have the footprint for it in the garage. Targeting DIYers, I suggest giving each sensor (the transmitter and receiver) one connector to plug into the main unit. And since the wires have to be cut to length, the connectors can be like Wago lever nuts. Or the wires are stiff enough to insert into the connectors directly. I'm paying half a grand for the opener whereas the belt versions are less than half. The really bad thing happened when the emergency release cable jammed! I understand it has to be fail-safe when released. So it's understandable that it's not unsafe when the motor cannot be engaged again. To be specific, if you pull the release cable, the motor will be disengaged with the torsion tube and the garage door can be operated by hand. If you pull again the spring will pull the cable back up so the motor gets engaged again. At the critical moment, I could not engage the motor again. So I had to uninstall the opener, open up the metal case, and unjam the release mechanism. Luckily it worked. But the unmount wasn't without problems. The tube at the opener is oval due to too much tightening. Well, high up in the ladder I wasn't sure when the screw made contact with the tube. The screws are tight anyway. And I didn't count how many turns I added after contact. I had a wrench with a 4-inch handle. I just did my best not thinking I could tighten too much. The coupler could be taken off with some difficulty. But the side of the opener could not be taken off totally when I tried to unjam the release cable. So I suggest you may want to test the release cable once when you unpack it. You never need to pull and release it again to keep the opener in the engaged state. You can mount the opener while the door is half open. I don't think you even need that. You should be able to do the adjustments with the door initial closed or in any other position. To adjust the fully closed and fully open position of the door, the opener uses two LED's and 3 buttons. Why? I remember the good old days when I had to count how a tiny LED blinked to give me the error code for the dishwasher. I swore I would never get another appliance without at least a numeric display. The settings could have been set via a smartphone. In addition to the two settings, you may also have to set the drum size and the force level. It may cost more but I'm paying more than double than a belt one. The wall control, remote control, and the Bluetooth light are all factory-connected. I picked the Genie because it works for HomeLink, Google, and Alexa. I have a car that has HomeLink. My wife will prefer the remote while I'm an Android user. It turns out that the most challenging step was installing the battery. The savings without it is minimal. I have to hold up the heavy battery with one hand, align the screw hole, the cover, and the battery, then put in the screw. There was no space to hold the screw by hand, no way to hold the screw with a flat screw driver. You can put the screw in but it won't engage the threads. My dear screw fell off into the dirtiest corner of the garage, twice. It happened that I saw a long wrench socket. It was perfect to hold the screw in position and gave it a few good turns by hand. The alignment and the rest were easy. I did hear the humming noise when I finished the installation. It's there all the time when the motor isn't operating. It didn't bother me at first because nobody could hear it outside the garage. However, my son whose bedroom is right above the garage reported that at dead of night, he can hear it. Hello Chamberlain! I can feel that the opener case is vibrating when nothing is happening. So it must be the transformer which has a changing electromagnetic field constantly that is capable of motion if it is not of a high quality. Mounting the case in a better may work but unfortunately, there is only one mounting screw on the side of the case. On close inspection, the transformer is secured in place at the bottom of the opener by two screws, which you can see without the battery or bottom cover. All you have to do is loosen both so the vibrations don't couple to the case. Just remember to disconnect the power supply and the battery before you do anything not on the installation sheet. Regarding the drum size, the EZ-set has a 3+ inches drum while for the Genie, a standard drum is some 4+ inches. As one other reviewer stated, the opening time for the EZ-set drum is 21 seconds. If you use the standard-sized drums, the speed should be about 14 seconds. I installed both myself for the first time so I'm not going to repeat all the installation again saving 7 seconds. I am too happy they all worked out. I don't need to waste 7 seconds of my life waiting for the garage door every time. I can use a voice command when I'm on the way to the garage from the bedfast table. The same when I'm almost home. Any remote control will also do. I can also get smart speakers instead of installing everything again. ... show more
Reviewed in the United States on June 9, 2024 by Silvan Hunter
    • Great side opener for large doors.
For about a year my dad would manually raise and lower his shop door with a chain gear every single time he got in and out. Needless to say, multiple times a day over a year got old. The door was a 12x12 roll back so a regular opener wouldn’t cut it. I ended up getting him this one and he can’t stop telling me tank you for it. The install is straightforward, just make sure that you diligently follow the instructions and don’t skip steps like I did. Most importantly, make sure that you install the light that comes with this unit. This opener is not like a standard chain or belt opener. It’s designed to be mounted on the side of the door onto the rod. You may be required to get a key for the shaft so keep that in mind before getting started. I also needed to trim the rod slightly to get this mounted. You will also need to mount the beam safety’s at the bottom of the door, and will have to drill into your track to add the automatic locking mechanism. The install is straightforward. As for the operation of the unit, it is incredibly quiet. I’m amazed at how effortlessly it lifts the door and how it controls the decent. I haven’t had to use the battery backup yet, but I have no doubt it will take care of the job. The vehicle remote is a little frustrating to use as it doesn’t have a definite click like most garage door openers and the door has a slight delay when opening. You can also pair the door over WiFi and use an app to open remotely. This is a great opener and I wish I had gotten it for my dad much sooner. ... show more
Reviewed in the United States on October 21, 2025 by Stephen C
    • Poor customer service
Review Image by urafastone
I really want to like this opener. Super quiet, app connection is great but my remotes will not stay paired. The wall mount and app work great but the other remotes and keypad stop connecting after 10-15 minutes. The good: Very quiet Side mount profile opens up garage ceiling Easy install App connection Battery back up The bad: Remote will not stay paired Customer service, good luck reaching someone. Full story, installed 8/2/25, and connected 2 vehicles and the keypad. After about 20 minutes, I tested one of the vehicles and it would not open. I reset the remote and same problem. I tried with and without the battery connected, battery alone, disconnected/reconnected all devices and even factory reset the opener. Same problem. Overall spent about 3 hours troubleshooting this issue. I emailed Genie customer service that night, it’s now been 4 days without a reply. I called 8/3 and asked for a call back as wait times were over an hour. No call back. I called again on 8/5 and spoke with a representative, Michael, very kind but could not help. He said a manager would need to call me the next day. We agreed on 9-10am. No call. I called again 8/6 and requested a call. No luck. At this point, I have a 1/2 way functioning opener. The app still works, so that’s a plus, but frustrating to get a faulty device without support. UPDATE: Spoke with customer service. They sent out a new control board. Fairly easy install, but did take some time to do properly. This had no effect on performance. Able to reach another representative and explained the problem. They advised the wall console opener was at fault and sent out a new one. Installed it 8/19 and continue to have the same problem. At this point, need to see about a wired console or returning the opener and going with my back up option, a chamberlain device. ... show more
Reviewed in the United States on August 7, 2025 by urafastone

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