Genie B6172H Wall Mount Smart Garage Door Opener, DC Motor Lifts up to 14ft high 850lbs, Black
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Availability:
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Saturday, Jul 18
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Features
- The Genie Wall Mount Smart Garage Door Opener with battery backup is equipped with a strong 24v DC motor that provides quiet and powerful operation to lift up to 850LB residential garage doors. Works on standard, high lift and vertical lift doors up to 14ft in height and max 180 sq feet
- The Safe-T-Pulse Internal slack cable monitor ensures safe door travel by taking measurements and checking for slack in the cables electronically, pulsing the garage door prior to closing
- The Genie Wall Mount Garage Door Opener with battery backup is Compact design measuring 6.8 in. wide x 12 in. tall x 9 in. deep making the Genie wall mount garage door opener the smallest available, Proper installation requires a standard outlet within 6 ft. of the wall mount garage door opener
- The Genie Wall Mount Garage Door Opener is compact and space saving, directly mounts to the side of the garage doors tube spring saving space on the ceiling. Will not work on reverse wound springs, or low headroom outside hook-up, doesn't work with extension springs or one piece doors
Description
The innovative wall mount Genie smart garage door opener model 6172 eliminates the traditional rail design. This Genie wall mount garage door opener features the Aladdin Connect smart home control (certified to Work With Alexa) plus an integrated battery backup. This wall mount garage door opener easily attaches directly to the garage door's spring mounted high and to the side of the garage door. This design opens all the space above where the cars would park in your garage. Often referred to as a residential jackshaft garage door opener, the wall mount garage door opener models also include the newest Genie garage door opener accessories. Featuring the Genie wireless wall console, Wireless LED light, and remote garage door lock. This Genie wall mount garage door opener features an integrated Aladdin Connect smart garage capability that provides the ability to remotely monitor and control your garage door with your smart device. It works in conjunction with your home Wi-Fi and is certified to Work With Alexa. The 6172 Genie Wall Mount garage door opener also includes a battery backup, getting in and out of your garage during a power outage has never been easier than when your Genie battery backup kicks in and still provides power to the Genie Wall Mount Garage Door Opener. This battery backup makes this model compliant with the California State Law SB-969, which requires all installed garage door openers in that state to have a battery backup. This compact smart wall mounted jackshaft style residential Genie garage door opener will work on residential sectional garage doors up to 850lbs in weight, and 14ft in height. With the addition of being in full control of your garage with your smart phone, you can also use this garage door opener with your favorite smart home systems, and turn your garage into the ultimate smart home experience. Easily add to your routines so you can automatically come home to your garage door opening without even touching the remote, your house lights turning on, and your main house doors unlocking. The Genie smart Wall Mount garage door opener works with Alexa, Google Home and Assistant, SmartThings, Brilliant Smart Home, URC, Clare Controls, BenchSentry Porch boxes for garage delivery, and more.
Manufacturer: Genie
Part Number: 41410V
Item Weight: 31.2 pounds
Product Dimensions: 21.3 x 6.86 x 14.55 inches
Item model number: B6172H
Batteries: 1 12V batteries required. (included)
Size: DC Motor lifts up to 14ft high doors & 850lbs
Color: Black
Style: Wall Mount - BBU & WiFi
Pattern: Opener
Item Package Quantity: 1
Type of Bulb: Bluetooth LED
Coverage: 18ft wide, 14ft high, 850lbs weight, vertical lift doors, standard doors, and high lift doors up to 84" of high lift
Certification: UL 325 Compliant
Included Components: INCLUDES (1) 3 Button Pre-programmed Remote, Battery Backup, Wireless Wall Console, Wireless LED Light, Aladdin Connect Wi-Fi Smart Technology, Automatic Door Lock
Batteries Included?: Yes
Batteries Required?: Yes
Battery Cell Type: Lithium Manganese Dioxide
Warranty Description: Limited 15 Year Motor Warranty, Limited 5 Year Parts Warranty
Date First Available: April 9, 2021
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Saturday, Jul 18
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
I have a two-car garage with a Wayne Dalton steel sectional door. I replaced the broken Wayne Dalton center wall mount opener and torsion tube with the EZ-set torsion kit by Clopay. I ordered a belt-driven opener but had to return it because I have an earthquake-reinforced beam across the garage that blocks the installation of the belt support. I used to have a chain-driven opener but that's only for a swing door, tough enough to be donated for building homes. The good thing about the Genie is that if you mount it on the same level as the EZ-set, it will work. For me, it's screwing a 2 by 4 next to the old one where the track was mounted. Also, if your tube is dead-centered, the end may not be long enough for the Genie. I needed to unwind the spring and shift the tube a little to give it a longer end for the opener. If your torsion tube is mounted correctly without wobbling, all you need to do is mount the coupler and tighten it correctly to both the torsion tube and the opener. In doing so the opener is automatically in the correct position. All you need to do is to secure the mounting bracket without forcing the opener off its position. I appreciate the modular packaging. The screws are packed and sealed with the parts they are for. The bad thing is that the installation sheet asks you to install everything before you know if it works. You have to install the battery, the lock, and the safety sensor. I prefer to install just the motor and then be able to test it. Then I know if I need to return it without so many commitments. And then I can install and test the lock and sensor one by one. For me, both need custom drilling on the metal rail or concrete. The sensor wires have to go all the way up, down, and across the garage door. The other thing about the installation sheet is that it's too big. I don't have the footprint for it in the garage. Targeting DIYers, I suggest giving each sensor (the transmitter and receiver) one connector to plug into the main unit. And since the wires have to be cut to length, the connectors can be like Wago lever nuts. Or the wires are stiff enough to insert into the connectors directly. I'm paying half a grand for the opener whereas the belt versions are less than half. The really bad thing happened when the emergency release cable jammed! I understand it has to be fail-safe when released. So it's understandable that it's not unsafe when the motor cannot be engaged again. To be specific, if you pull the release cable, the motor will be disengaged with the torsion tube and the garage door can be operated by hand. If you pull again the spring will pull the cable back up so the motor gets engaged again. At the critical moment, I could not engage the motor again. So I had to uninstall the opener, open up the metal case, and unjam the release mechanism. Luckily it worked. But the unmount wasn't without problems. The tube at the opener is oval due to too much tightening. Well, high up in the ladder I wasn't sure when the screw made contact with the tube. The screws are tight anyway. And I didn't count how many turns I added after contact. I had a wrench with a 4-inch handle. I just did my best not thinking I could tighten too much. The coupler could be taken off with some difficulty. But the side of the opener could not be taken off totally when I tried to unjam the release cable. So I suggest you may want to test the release cable once when you unpack it. You never need to pull and release it again to keep the opener in the engaged state. You can mount the opener while the door is half open. I don't think you even need that. You should be able to do the adjustments with the door initial closed or in any other position. To adjust the fully closed and fully open position of the door, the opener uses two LED's and 3 buttons. Why? I remember the good old days when I had to count how a tiny LED blinked to give me the error code for the dishwasher. I swore I would never get another appliance without at least a numeric display. The settings could have been set via a smartphone. In addition to the two settings, you may also have to set the drum size and the force level. It may cost more but I'm paying more than double than a belt one. The wall control, remote control, and the Bluetooth light are all factory-connected. I picked the Genie because it works for HomeLink, Google, and Alexa. I have a car that has HomeLink. My wife will prefer the remote while I'm an Android user. It turns out that the most challenging step was installing the battery. The savings without it is minimal. I have to hold up the heavy battery with one hand, align the screw hole, the cover, and the battery, then put in the screw. There was no space to hold the screw by hand, no way to hold the screw with a flat screw driver. You can put the screw in but it won't engage the threads. My dear screw fell off into the dirtiest corner of the garage, twice. It happened that I saw a long wrench socket. It was perfect to hold the screw in position and gave it a few good turns by hand. The alignment and the rest were easy. I did hear the humming noise when I finished the installation. It's there all the time when the motor isn't operating. It didn't bother me at first because nobody could hear it outside the garage. However, my son whose bedroom is right above the garage reported that at dead of night, he can hear it. Hello Chamberlain! I can feel that the opener case is vibrating when nothing is happening. So it must be the transformer which has a changing electromagnetic field constantly that is capable of motion if it is not of a high quality. Mounting the case in a better may work but unfortunately, there is only one mounting screw on the side of the case. On close inspection, the transformer is secured in place at the bottom of the opener by two screws, which you can see without the battery or bottom cover. All you have to do is loosen both so the vibrations don't couple to the case. Just remember to disconnect the power supply and the battery before you do anything not on the installation sheet. Regarding the drum size, the EZ-set has a 3+ inches drum while for the Genie, a standard drum is some 4+ inches. As one other reviewer stated, the opening time for the EZ-set drum is 21 seconds. If you use the standard-sized drums, the speed should be about 14 seconds. I installed both myself for the first time so I'm not going to repeat all the installation again saving 7 seconds. I am too happy they all worked out. I don't need to waste 7 seconds of my life waiting for the garage door every time. I can use a voice command when I'm on the way to the garage from the bedfast table. The same when I'm almost home. Any remote control will also do. I can also get smart speakers instead of installing everything again.
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Reviewed in the United States on June 9, 2024 by Silvan Hunter
My old screw drive garage door opener finally died after 25 years. While researching a new opener I became aware of the new direct drive systems. Did my research, watched YouTube videos and selected the Genie. I got the system with WiFi. Best purchase I’ve made in a long time. It was extremely easy to install. I’m 68 and I had no problems. The unit is light enough to lift and position on the winding bar fairly easily. One critical thing is properly position the cable tensioners. Initially I had them too far off the ground and they were popping off the cable. After moving them to the recommended 4 1/2” and making sure the gap between the door edge and the track was sufficient, it was smooth sailing. It took a couple tries to program the up and down settings but that was because I wasn’t pushing the button sequence correctly. After installation, the operation was flawless. I really like being able to open it with an app on my iPhone. I like to keep the garage closed when I’m working on the lawn in the back so there is no more need to carry a remote with me. The door is very quite. You can tell this is the way an opener should work. No more noisy operation the way the old opener did. One other thing to consider is that it requires an outlet near the unit. I had to have a new one installed. Besides that, I can’t think of any other negatives.
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Reviewed in the United States on November 29, 2025 by DB
I really want to like this opener. Super quiet, app connection is great but my remotes will not stay paired. The wall mount and app work great but the other remotes and keypad stop connecting after 10-15 minutes. The good: Very quiet Side mount profile opens up garage ceiling Easy install App connection Battery back up The bad: Remote will not stay paired Customer service, good luck reaching someone. Full story, installed 8/2/25, and connected 2 vehicles and the keypad. After about 20 minutes, I tested one of the vehicles and it would not open. I reset the remote and same problem. I tried with and without the battery connected, battery alone, disconnected/reconnected all devices and even factory reset the opener. Same problem. Overall spent about 3 hours troubleshooting this issue. I emailed Genie customer service that night, it’s now been 4 days without a reply. I called 8/3 and asked for a call back as wait times were over an hour. No call back. I called again on 8/5 and spoke with a representative, Michael, very kind but could not help. He said a manager would need to call me the next day. We agreed on 9-10am. No call. I called again 8/6 and requested a call. No luck. At this point, I have a 1/2 way functioning opener. The app still works, so that’s a plus, but frustrating to get a faulty device without support. UPDATE: Spoke with customer service. They sent out a new control board. Fairly easy install, but did take some time to do properly. This had no effect on performance. Able to reach another representative and explained the problem. They advised the wall console opener was at fault and sent out a new one. Installed it 8/19 and continue to have the same problem. At this point, need to see about a wired console or returning the opener and going with my back up option, a chamberlain device.
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Reviewed in the United States on August 7, 2025 Reviewed in the United States on August 7, 2025 by urafastone
I bought this opener to control a large (12ft wide, 10ft tall) and heavy door for my workshop. We have another building that has a traditional Chamberlain opener installed so I briefly considered that brand, but after reading the reviews and the product documentation, I'm glad I didn't. This Genie product seems clearly superior. Unlike the Chamberlain product where the installation manual requires the installation of a phone app and there is no printed manual (no thanks), the Genie installation manual is a large (22" by 34") fold-out document that is clearly illustrated and very well-written. It was a pleasure to use, but I did have two minor issues with it: 1) I had no experience with "cable keepers" and didn't understand their purpose, and the manual doesn't really explain them (they are spring-loaded levers installed at the bottom of the door that keep the cables from going slack and getting in the way when the door is being lowered). I noticed these performing their task later on when setting the upper door travel limit, which I'll explain later. 2) Step 4 of section 7 (the installation of the "Safe-T-Beams", the light sensors on either side of the door that detect any obstructions while the door is lowering) says to remove 1/4" of insulation from the wires where they connect to the opener, then twist the two "like" wires from each sensor together for insertion into the terminal block. This should really be 1/2", not 1/4". The insulation remaining on the two wires makes them too large to fit into the receiving hole, and 1/4" of wire length does not protrude into the hole far enough for the "gripper" teeth to grab them. Discovering this on a 8ft ladder while simultaneously pressing a screwdriver to release the gripper teeth and trying to insert wires upside down into a poorly illuminated receptacle that won't grip the wires is rather annoying. I had to trim more insulation off the wires before they would insert correctly. Once installed, you switch from the installation manual to the owner's manual to program the opener. This 36-page document is also very well written and illustrated, but I did have one problem with it while setting the "down" and "up" limits for door travel. When following the first "Programming The Down Limit" procedure, the last step (after establishing the limit and "remembering" the setting) says that two LED lights will flash blue, then go out. While this is true, once the procedure is complete you immediately get two red LEDs that (to me) indicate cause for alarm. I didn't know what to do, so I went to the troubleshooting section where this LED combination says "Limits NOT set properly". I had to assume (and I was correct) that this simply means I had not yet set the "up" limit. I proceeded to that section, and after setting the "up" limit the red LEDs were no longer lit. Whew! The manual really should make this clear. Another thing to be aware of with this type of door opener is that there are no belts, chains, or brackets directly connected to the door that effectively "pull it up" or "push it down". The opener pulls the door up by rotating the torsion bar shaft so the cables connected to the bottom of the door pull it up. That's easily understood, but when lowering the door, there's nothing "pushing" it down. The opener simply rotates the other direction, releasing tension on the cables so that the door comes down via its own weight in a sort of "controlled free-fall". Be aware that if you set the upper travel limit too high so that the vast majority of the raised door's weight is resting on the horizontal door rails that protrude into your garage, the door isn't going to start coming of its own accord down very quickly. This is exacerbated if your horizontal rails are mostly level, or worse, sloping downward away from the opening. I had the problem of the door lowering *very* slowly during the initial phase of a "close" operation, to the point where the cables went fairly slack (cue those "cable keepers" I mentioned above), then as the door started gaining momentum it SLAMMED downward forcing the cables taut, sometimes causing the opener to reverse direction. I fixed this by: 1) Raising the inward end of my door rails one inch above "level", so the door would have more of a tendency to "roll downhill" of its own accord; and 2) resetting the upper travel limit so the door was about one foot shy of its full upper position. Now the door comes down very smoothly and with virtually no initial slack in the cables. Even with the minor documentation nits, I give this product a full five stars, and I'm very satisfied. It's VERY smooth and quiet as a mouse. It has no trouble at all raising this big heavy door, and it's SO much nicer than those old-style units with the long rails, belts or chains and woefully inadequate brackets that warp your door panels.
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Reviewed in the United States on June 3, 2024 by Steven D. Turner
Install was easy. Connection with the light was tricky, requiring a battery-out reboot of the whole system. The app didn’t recognize the code on the manual nor the motor itself. I had to type in the code manually to get it to work. Support was OK, but seemed to be unprepared for this style of opener. Still, they did actually care about resolving the issue. Once installed, the system is really nice. Very quiet! With the older overhead opener out of the way, I have much more room. I love that Home Assistant works with it, but I do wish it worked locally and didn’t require a cloud connection to their service.
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Reviewed in the United States on January 1, 2025 by Jon Rust
For about a year my dad would manually raise and lower his shop door with a chain gear every single time he got in and out. Needless to say, multiple times a day over a year got old. The door was a 12x12 roll back so a regular opener wouldn’t cut it. I ended up getting him this one and he can’t stop telling me tank you for it. The install is straightforward, just make sure that you diligently follow the instructions and don’t skip steps like I did. Most importantly, make sure that you install the light that comes with this unit. This opener is not like a standard chain or belt opener. It’s designed to be mounted on the side of the door onto the rod. You may be required to get a key for the shaft so keep that in mind before getting started. I also needed to trim the rod slightly to get this mounted. You will also need to mount the beam safety’s at the bottom of the door, and will have to drill into your track to add the automatic locking mechanism. The install is straightforward. As for the operation of the unit, it is incredibly quiet. I’m amazed at how effortlessly it lifts the door and how it controls the decent. I haven’t had to use the battery backup yet, but I have no doubt it will take care of the job. The vehicle remote is a little frustrating to use as it doesn’t have a definite click like most garage door openers and the door has a slight delay when opening. You can also pair the door over WiFi and use an app to open remotely. This is a great opener and I wish I had gotten it for my dad much sooner.
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Reviewed in the United States on October 21, 2025 by Stephen C
First off - I do really like this opener. It operates smoothly, the wifi connects, it gives an alert when the door opens/closes using the app, the range is decent for the car mounted opener. It has a wifi enabling light - yes the light must be plugged in for it to connect to wifi. Getting it connected to wifi and programmed to the car was a bit tricky, but it did work once I followed the directions. It has a delay close option which is nice if your exit door in your garage is either hard to get to or blocked. You can also remotely turn the light on. Since the opener supports both Google Home and Alexa, you can even open/close the door just using a voice command. There is even a video tutorial to help install and adjust the garage door once installed. Note that this opener requires a torsion spring design, it will not function on doors that have the springs that run parrallel to the rails. It mounts to the end of the shaft to turn the support rod of torsion spring. That shaft must be straight (i.e. no wobble / bend in the rod) since the opener is hard mounted to the wall with little give within the coupler. See the online install manual for additional clearance needs to the side and above. However - it is sensitive to power outage/surge. Looking closer, the internal design does not include surge suppression. My experience was that after a power outage they worked on battery for a day then stopped working. After debugging with the help of their technical support hotline I have found both transformers had failed. Genie does sell and extra surge suppressor ($13) which I highly recommend getting especially if you live in an area that is prone to power disruptions. A GFI outlet, which is noted in the installation steps is NOT a surge suppressor - they are two different animals. Genie does stock replacement components such as circuit boards and transformers and accessories such as additional hard wired wall switches, wireless keypads and other items. If I had another garage door, I would buy it again.
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Reviewed in the United States on April 15, 2024 by Jonathan A
Great installation instructions included. Works exactly as advertised. Very quiet
Reviewed in the United States on May 9, 2026 by Bob Janes