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Dupray

Dupray One Plus Steam Cleaner- Most Powerful Home and Professional, Chemical Free, Disinfecting, Portable Steamer for Cars, Floors, Grout, Tile, Windows, Furniture and made in Europe.

    • Based on 182 reviews
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Features

  • UNLIMITED CLEANING TIME: refill while in use! No downtime.
  • Accessories: premium 17-piece kit.
  • POWERFUL STEAM: up to 320F / 160C, ADJUSTABLE STEAM PRESSURE.
  • MADE IN EUROPE
  • WARRANTY: 3 years / Lifetime on stainless steel boiler

Brand: Dupray


Surface Recommendation: Home, Tile, Grout Cars, Floors, Windows, Furniture


Wattage: 1400 watts


Item Weight: 15 Pounds


Color: black


Brand: Dupray


Surface Recommendation: Home, Tile, Grout Cars, Floors, Windows, Furniture


Wattage: 1400 watts


Item Weight: 15 Pounds


Color: black


Power Source: AC


Style: Portable


Maximum Temperature: 320 Degrees Fahrenheit


Product Dimensions: 12.5"D x 11"W x 17"H


Item Weight: 15 pounds


Manufacturer: Dupray


Is Discontinued By Manufacturer: No


Batteries required: No


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Top Amazon Reviews

    • The real plus to the One Plus: no wait time to refill the steamer!
I admit I never take time to write any customer review (though consistently read them before making any significant online purchase). However, I thought that after a year of using the Dupray One Plus steamer, I gained enough experience to share reliable insights to help potential buyers in making an informed decision. The decisive and most important factor that made me select the Dupray One Plus over the other steamers on the market (including the other Dupray steamers) is that the One Plus can be refilled WHILE you’re using it — and that’s a big deal. My house has a basement with vinyl/laminate flooring, and three levels with hardwood floors. It’s a lot of surface to clean and there is no tank big enough to supply all the water I need to finish the job with one fill (and if there was, how in the world would I be able to carry the weight of such amount of water?)! The major issue with a steamer where water is poured directly into the boiler is that refill can’t happen until the built-in pressure within the boiler has decreased enough to safely open the valve without fear of being burnt. And that cooling process takes an average of two to five hours depending on the size of the boiler. Sure enough, if you have a small boiler the cooling time will be less but you will have to repeat that cooling/refill step several times before you can finish cleaning. Conversely, if you have a larger boiler, the cooling process will be longer though not as frequent. In the end, a job with an ordinary mop that would take a couple of hours to complete will take three to five times more with that type of steamer. But as we want to irradicate our nasty germs, bacteria and viruses, the traditional mop is not an option nowadays. And this is where I really got the value for my buck with the One Plus: with one tank, I can almost clean the entire first floor of my house before I need to refill, and when it happens, I simply open the cap of the tank, fill it with tap water, and carry on with my job until I need a break! Because the tank is separated from the boiler, there is no need to cool down the boiler in order to refill. And this is how I can clean four floors in a little over two hours (which is faster than with my old mop where it was taking me more than three and a half hours to do the job with the constant wringing, water changing and rinsing — and certainly not killing 99% of the bacteria and viruses lurking on the surface). The other notable advantages are: (a) the One Plus works with tap water only. Never use any filtered or distilled water as it will ruin the pump. I know that for a fact as I damaged my first One Plus because I zealously used the filtered water of my refrigerator like I do with my coffee machine, iron and humidifier. Using just tap water and nothing else, as confirmed by Dupray’s techs, is a real money-saver (and it helps making you feel better after spending hundreds of dollars for the machine); (b) it takes about eight minutes to build the pressure needed to begin cleaning but once it starts, it will continue to provide the steam you need to clean your floor. Although you cannot control the temperature, you can control the pressure. I don’t have to use a lot of pressure on my floor, thus extending the time before refilling is needed; (c) the superheated steam leaves no streak or water spatters on the floor and the stubborn stains dissolves quickly. However, never wash a dirty microfiber pad with other clothes or rags as it absorbs their lint reduces its capacity to leave no trace. Also, never use any laundry softener on microfiber as the softener is the primary culprit for streaks left on the floor or windows; (d) the steamer comes with multiple plastic accessories that are sturdy yet light-weight, allowing you to steam surfaces other than floors (I love the lancet to clean the grout and the frames of my windows, and to power wash away any calcification or rust deposit). The long hose has a trigger that slides to lock the steam dispenser latch. Very useful when you want to safely change the brushes or the lancet, as you don’t have to shut the steamer off (and thus affect the time to generate again the production of high-pressured steam); (e) the boiler, in stainless steel, doesn’t require any harsh chemical for its routine descaling: only a mix of water and vinegar left in the boiler for 24 hours (another money saver); (f) the machine is made in Italy (NOT in China) and is covered by a 3-year limited warranty (excluding hoses and accessories), but it has a lifetime warranty on the boiler which is the most important part of the steamer. I haven’t found any similar warranty with any other steamers; (g) the Dupray customer care reps and techs are located in North America and those I interacted with were all professional, efficient and eager to help. As mentioned before, I ruined my first One Plus after four months of using it. I called Dupray and a knowledgable technician went through a series of questions to narrow down where the issue was. I uploaded a video showing my steamer not working properly, and the following day I was instructed to return my machine (with a Duprey FedEx shipping slip they provided). A little less than a week later, I got a brand new one. Even though it was not a manufacturer defect and I had normally operated it except when I used filtered water, Dupray didn’t make me wait for them to fix the pump and return my original steamer. Nothing being perfect, here are some aspects of the One Plus I wish would be different: (i) while I have very good continuous steam pressure when cleaning my floor (because you use a lower pressured steam), the One Plus doesn’t maintain full pressure when I raise the steam level to the maximum when using my lancet to clean the grout. If I want to get the most powerful jet of steam, it will last about 30 second before diminishing and I will have to wait a couple of minutes before the gauge reaches the maximum pressure level again; (ii) at the price the One Plus costs, I wish it would have a retractable electric cord mechanism, instead of having to manually wind the cord around the back of it. The brackets that hold the cord in place are not high enough and most of the time a portion of my rolled cord falls off. The accessories come in plastic bags but there is no compartment to store them neatly and efficiently or to attach them to the machine so they are easily accessible when needed. Finally, the main brush I uses to clean my floor is just a little too “thick” making it impossible to clean under my sofa without moving it (fine under the beds though). (iii) at a little over 15 lbs when filled with water, the One Plus is rather heavy to handle, particularly when steaming the steps leading to my basement or the upper floors. But it’s a downside that I accept to be able to use it uninterrupted because that’s what happens when you have a stainless steel boiler filled with water and a separate tank filled with water as well. A year later, I’m still very satisfied with my purchase and don’t regret the selection I made. ... show more
Reviewed in the United States on July 9, 2021 by MrsKSB
    • Great machine, even greater customer service!
I recently purchased this machine for home use. Read the many positive reviews below - they are all on-target. This machine is solid and durable, as you would expect given the price, and it works as advertised. Copious amounts of very hot steam, and the ability to re-fill the water reservoir as you continue to use the machine really sets this machine apart from lower-end versions. I expect to get many years of use out of this machine. I'd also like to compliment Dupray on fantastic customer service. It appears Dupray drop-ships these units and sends them via FedEx, with Customer Signature Required. Of course, there was nothing on the Amazon web site that explained this and alas - I wasn't home on the day FedEx came to deliver. Knowing my crazy schedule, the odds of me being home to answer the door over the coming days would be pretty small as well, I was in a jam to actually take delivery. I attempted to contact Amazon customer service, who told me there was nothing they could do since this order was shipped directly to me by Dupray. They pointed me to a text message function for me to submit my plea for help to Dupray, into a black hole "We'll respond within 3-5 business days". Needless to say, my expectations for an expeditious resolution was very low. However, to my great surprise, Dupray called me within a few hours of my submitting this short text message. The Dupray team listed to my issue, then contacted FedEx to change the delivery mode for the in-transit package so they would drop it at my house without signature required! The next day, I got my delivery. I give huge kudos to the Dupray customer service team, who displayed a sense of urgency and accountability to help me. I give very low marks to Amazon, for (1) failing to explain this shipment would be sent "Customer Signature Required", and (2) for being absolutely useless in helping me resolve this situation. ... show more
Reviewed in the United States on March 12, 2023 by William Anthony MacDonald

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