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EXCEBET Big and Tall Executive Office Chair 400lbs Wide Seat, PU Purple

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Color: Light Purple


Features

  • Comfortable Design: The wide office chair features a thick, soft, and elastic sponge in both the backrest and seat cushion. The ergonomic desk chair's unique saddle-shaped seat and wider backrest design ensure long-lasting comfort for extended work or study sessions
  • Deluxe PU Leather:This leather office chair boasts a deluxe embossing pattern and is upholstered in durable, scratch-resistant bonded PU leather, blending seamlessly with your home office or room decor. The home office desk chairs are just for you
  • Multifunctional Adjustability: With a robust 400lbs weight capacity, the reclining office chair offers adjustable recline angles, armrests, seat height, and a retractable footrest for a customized fit. Its 360-degree swivel feature provides easy access to your entire workspace
  • Quality Assurance: The heavy duty office chair is built with top-grade materials, including an SGS-certified class 4 gas cylinder and a BIFIMA-approved metal base. The plus size office chair undergoes rigorous durability tests to ensure frame and component longevity for daily use. The cushion frame made of FSC-Certified wood
  • Easy Assembly & Customer Support: The ergonomic chair can be assembled in 20-30 minutes with straightforward instructions. For any queries, a professional customer service team is readily available to provide assistance

Description

Every detail of the seating space can be seen in our dedication to the pursuit of comfortable furniture products. Excebet's ergonomic office chairs are designed for those who demand comfort and quality in their workspace. Born from the desire to support productivity and well-being, Excebet chairs are the result of extensive research in ergonomics. Each curve and contour is tailored to provide unparalleled support throughout your workday. Transform your office into a haven of efficiency and comfort with Excebet—where sitting is believing.

Brand: EXCEBET


Color: Light Purple


Material: Leather


Product Dimensions: 19.2"D x 29.8"W x 54.2"H


Size: Large office chair


Brand Name: EXCEBET


Additional Features: Adjustable Backrest, Adjustable Height, Arm Rest, Foot Rest, Reclining


Unit Count: 1 Count


Recommended Uses For Product: Office


Room Type: Office


Age Range Description: Adult


Included Components: Back, Seat, Adjuster, Mechanism, Wheels, Base, Armrests, Lumbar Support, Screws, Instruction


Model Name: 3043


Surface Recommendation: Hard Floor


Indoor Outdoor Usage: Indoor


Model Number: Big and tall desk chair-plus


UPC: 794414254608


Item Highlight: Wide seat, Retractable footrest, 135° recline, Lumbar support, PU leather, Ergonomic high back for lower back pain relief


Manufacturer: EXCEBET


Item Type Name: home office chair


Manufacturer Part Number: 3043 Light Purple


Number of Items: 1


Material Type: Leather


Frame Material Type: Metal


Product Care Instructions: Wipe Clean


Seat Material: Leather


Fill Material: Foam


Maximum Weight Recommendation: 400 pounds


Assembly Instructions Description: Assembly required. Instructions provided.


Color: Light Purple


Back Style: Solid Back


Style Name: Modern


Pattern: Solid


Finish Types: Lacquered


Theme: Modern


Shape: L-Shape


Arm Style: with arms


Furniture Finish: Leather


Cushion Style: Boxed Edge


Leg Style: Tapered Leg


Form Factor: Recliner


Item Dimensions D x W x H: 19.2"D x 29.8"W x 54.2"H


Size: Large office chair


Item Weight: 58.4 pounds


Seat Height: 54.2 inches


Seat Depth: 19.6 inches


Seat Length: 22.6 inches


Arm Height: 38 centimeters


Chair Backrest Width: 23.5 inches


Item Depth: 19.2 inches


Item Dimensions: 19.2 x 29.8 x 54.2 inches


Furniture Base Movement: Swivel


Reclining Position Count: 3 or 4


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Oct 30 – Nov 1

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Top Amazon Reviews


  • Exceptional all-day comfort and premium build quality at an affordable price
Color: Light Purple
After more than 45 years of purchasing office chairs and office furniture, I can confidently say this is one of the finest office chairs I've ever owned. It delivers exceptional comfort, outstanding build quality, and remarkable value for the price. The chair is solidly constructed and feels extremely durable. The lumbar support is excellent, providing the right amount of support without feeling intrusive. The seat cushion strikes an ideal balance between firmness and softness, using a high-quality, resilient foam that remains supportive even after extended use. I spend between 8 and 12 hours a day in this chair, and it remains consistently comfortable from morning to evening. One feature I particularly appreciate is that the backrest stays exactly where I set it and doesn't gradually recline or rock. The height adjustable armrests are another standout feature. They offer excellent support and can be lowered enough to slide comfortably beneath my desk, preventing any interference while I work. The reclining function and retractable footrest are thoughtful additions. While I don't typically use my office chair as a recliner, it's a feature I'm glad to have available when needed. It's one of those extras that you may not use every day, but you'll appreciate having when the occasion arises. Assembly was straightforward, thanks to the clear, well-written instructions. From opening the box to sitting in the finished chair, the entire process took approximately 38 minutes. Overall, this chair has exceeded my expectations in every respect. It's comfortable enough for all-day use, exceptionally well built, and offers features and quality typically found in much more expensive office chairs. I would not hesitate to recommend it to anyone looking for a premium office chair at an excellent value. ... show more
Reviewed in the United States on July 13, 2026 by Timothy T.

  • Excellent and Comfortable (and BIG) Office Chair
A very large and very comfortable office chair. This is a review for the EXCEBET Big and Tall Office Chair in light grey color. I am 5'10" and 215 lb., and I would not want an office chair that is any bigger than this one. It is super easy to put together, and there are videos to show you how. The material is PU leather which is a kind of faux leather - but it's very soft, and pleasing to the touch. See pictures. I included a picture of the EXCEBET chair along side a normal sized office chair so you can clearly see the difference in form factor. Side-by-side, the regular office chair looks kind of puny. I think even Bigfoot would be pleased to sit all day in this EXCEBET chair. The reclining option is also very nice, but I should mention that it is not the same experience as a recliner sofa. The footrest is somewhat narrow, so you have to keep your legs together when reclining. Overall, I highly recommend this chair. It's not really expensive for all the value that is provided. I hope it lasts at least 5 years, which is the typical service life for an everyday-use office chair. ... show more
Reviewed in the United States on August 23, 2026 by M. Bishop

  • Great chair; very comfortable and worth the purchase.
What I have learned from many years of purchasing and putting together chairs like this is it's always best to buy a chair upon which the arms are separate from the body of the chair. There are many chairs on the market that are put together such that the entire support of the chair rests on the arms connecting the bottom of the chair to the body of the chair. That is way too much pressure on the screws that hold the arms on. This chair is not like that. You can actually put this chair together WITHOUT the arms and the chair will function properly. First, the parts of the chair were packaged very nicely. Everything was wrapped separately inside the box to protect against damaging the soft fabric of the two parts of the chair (back and bottom). Very easy to put together - intuitive and the directions were better than many I've seen. When you apply the arms, there is "give" in the application point of about an inch where you can tighten the arms closer to the body or farther away from the body giving yourself more space. I chose to tighten the screws farther away from the body so I can sit cross legged. When you apply the back of the chair to the bottom, there is the same "give" in the application point of about an inch where you can give yourself a "deeper" seat or a "shallower" seat. I chose to tighten the screws farther away from the seat so I can sit cross legged. The arms of the chair will adjust higher - which I use while I am on conference calls to appear more "relaxed". When I want to pull my chair closer to the desk, I can adjust the arms down and they slide under the desk perfectly. The leg rest slides out pretty far - I'm surprised how far this goes - and you can slide further away or closer to you depending upon if you want to extend your legs straight out or cross them. When not in use, it slides neatly back under the seat. I do not personally like to use a recline feature on an office chair. To me, it's asking too much of a moderately priced chair to perform that function (even if advertised as a main feature). That is not what an office chair is for - and I feel it's just going to wear certain points out faster than necessary. If I want to recline or relax, I go the couch or bed. Instructions for the recline feature on this chair is included but I did not try it. I believe there is also a "rock" feature. Again, I'm not going to use my office chair as a rocker. I am pleasantly surprised the back of the chair is just higher than the top of my head. I'm tall (5'9") and I am usually disappointed in the height of chairs. This chair does not have an adjustable head rest but it's just the perfect height for me. From the looks of the chair in the pictures, it really looked like it would be "huge" and just a bit "too much" and I would be swallowed up by it. It's just the perfect size. Not too big that it takes up too much space around my desk but big enough that I feel the chair hugging around me. I think this is going to really help my posture too because my old chair was so uncomfortable that I found myself always sitting on the edge of it like I was trying to get away from it (LOL) and this chair encourages me to actually sit back and relax into it. I purchased the beige chair because it was one of the three colors that was going to arrive quickly. I didn't want black again and I'm not brave enough for white. The beige is a beautiful color. Very calming. I am very pleased with my purchase and hope the seat holds up. Obviously the seat is the first thing to wear out on a chair no matter the size of the person using it. The back of this chair is so comfy though I hope if the seat does wear out quickly, a cushion will help because this chair is a dream. ... show more
Reviewed in the United States on September 29, 2025 by H. Fouts

  • Amazing chair, but the gas cyclinder will degrade after one year os use.
Color: Light Purple
I purchased the EXCEBET Big and Tall Executive Office Chair about a year and a half ago, and overall it's been one of the better office chairs I've owned. The build quality feels sturdy right out of the box, the cushioning is generous and comfortable for long workdays, and the size genuinely accommodates larger frames without feeling cramped, unlike a lot of "big and tall" chairs that barely stretch the definition. The adjustable armrests, lumbar support, and recline function all worked smoothly for the first several months, and I had no complaints about comfort or ergonomics. Unfortunately, right around the one-year mark, the gas cylinder started to lose pressure. In addition to this, the gas cylinder EXCEBET provides is built to never be removed once the chair is installed. Meaning whichever gas cylinder you use for this office chair, it will be permanently stuck within it due to the metal frame disallowing the chair to be easily replaceable. If you are going to get this chair, look up the compatible gas cylinders of this chair first before buying. Otherwise, expect your chair height to be a constant worry for you to deal with. ... show more
Reviewed in the United States on August 27, 2026 by FamousAmos

  • Great Chair...bit of a read, but good info maybe...
This is a bit long, but maybe will help someone. The chair is great. I have been looking for a chair for several months, and finally settled on this one. My only hang-up was that I really wanted genuine leather, which this chair is not. The chairs with genuine leather are either (a) priced well over $1k, or (b) are cheap junk. This chair replaces my old, genuine leather chair, that was less than 3 years old. Unfortunately, it fell into the "cheap junk" category, as I came to find out. I had ordered that chair, just based on the leather...and in fact that is the ONLY part of the chair that held up. I replaced the base when it broke, replaced the hydraulic lift when it broke, and had to re-work the arm rests so they would stop falling off. The sides and back were also deteriorating...so quite literally, the ONLY "good" part of that chair was the actual leather itself. So, apologies for the back story, but that leads me into the review of this chair. In putting it together, I could easily see that this chair is hands down much more well-made than my old one. The base of the old one appeared to be a cast metal or some kind. Problem with cast metals are that they tend to be brittle...which is exactly what happened to me…one of the legs broke off with no warning. This chair's base is welded steel...I'm pretty confident it's not going anywhere. Second is the comfort. Lesson learned from the old chair is that if it appears to be thin padding, it definitely is. After a year or so, I had to add more fill to the old chair to keep it from being so "flat.” It was filled with some sort of cubed foam. This chair has the spring-cushion seat, and bolstered back with lumbar support. It is very comfortable, and the padding is 2, maybe 3 times thicker than the old chair. While the covering of this chair is not genuine leather, it does have a very good feel, looks to be of high quality, and is breathable - which would have been my biggest complaint had it not been. The arm rests are generous in size, and fit comfortably under the desk without hitting. I probably could have done without the footrest, but suppose it may be nice to have at some point. The tilt features work very well...plenty of firm resistance, but not so much to force you up straight, or be horizontal with a simple lean back...the tension is just right. Putting the chair together was easy...took me maybe 30 minutes, and half of that was easily spent just unpacking all the parts, as they were well protected in the box. I would agree with what some others have said about needing a second set of hands with getting the back on. I managed okay, just me, but probably should have had my wife come help...but you know, men can do it all on their own... So, all in all, I'm very happy with this chair, thus far. Hopefully it will withstand the test of time...if I can even get three years out of it, that's okay...I feel a lot better about getting a $2-300 chair every 3 years, than I do about spending $700+ each time. Some photos for reference...you can see how thick the padding is, compared to the other chair. ... show more
Reviewed in the United States on March 11, 2025 by Joseph M Edwards

  • Doesn't Have Advertised Features (ex. Rocking) & Support Doesn't Honor Free Replacements Advertised
UPDATE 5: The seller responded and AGAIN refused to honor their advertised free gas cylinder replacement, even though the original they provided failed within 3 months. Their excuse was that we were past the return window. The problem with that excuse is that we contacted them well within that window with a replacement request, and they repeatedly pretended not to understand the request, then to reject it. So they're stalling customers until they can say you aren't eligible for anything anymore. Also, if you read reviews, you'll notice a "warranty department" is mentioned, and that's who supposedly sends out the replacement parts they advertised. This apparently doesn't exist. Strongly suspect there might be some fake reviews in here given the way the company uses false advertisements and a complete lack of support. Will be reporting them to Amazon today. You should note, they seem to have removed the image that offered the free wheel replacements (though I believe I still have a screenshot for that report I'll file). But they do still mention free gas cylinder replacements in the original is too high (which is what I originally requested). I've now had to spend more money on replacement wheels because the seller lied about offering free replacements (the rubber ones safe for hardwood floors). And now I'll have to buy another cylinder for it. 100% not letting this go. I'm so tired of companies selling furniture items here with false advertising, knowing it's too difficult for most customers to return those items. UPDATE 4: Exactly 3 months from the day we ordered this chair, and after refusing to honor their advertised offer for a lower replacement cylinder, the original gas cylinder for this chair failed. No one using it uses it roughly. No one using it even comes close to the advertised weight limit. It was just being used in a stable position and suddenly failed. We reset it, and it failed again within minutes, making the chair unusable for us. I'm going to contact the seller one more time and insist on a replacement cylinder given they outright advertise they provide one, but if they refuse again, I'll be taking it up with Amazon, because this combination of quality issues and poor support is not acceptable. UPDATE 3: I definitely cannot recommend this chair. After weeks of use (with the wrong wheels and gas cylinder size because the company refused to honor their offer to send replacements), this chair causes a lot of pain. Lower back pain in particular is really bad. I suspect it's due to the combination of the very hard seat (disappointing given I looked for a spring-based seat intentionally -- if they're there, they're too small to be of any use as you still feel like you're sitting on a hard board) and the lack of lumbar support. Despite their description, there is basically NO lumbar support with this chair. It's incredibly painful even after minor use. I may even have to go back to the old chair this was replacing as the entire point was to reduce pain and increase comfort, of which this chair does neither. It's poorly made. It feels very unbalanced if you lean at all (especially with the lack of proper tension to prevent you falling backwards all the way). Way too many cracking and creaking sounds for a chair this new being used well below its advertised weight limit. Not supported at all by the seller (other than offering minor refunds to keep the junk and figure out how to dispose of it yourself at a loss). Just overall feels unsafe, uncomfortable, and I can't trust either the chair or the seller. UPDATE 2: After several back-and-forth messages with the seller here on Amazon, they've repeatedly ignored requests for the free replacement wheels (needed if you use it on hardwood floors) and the free replacement gas cylinder (if the original is too high) that are advertised on this page in the product images. After ignoring the request repeatedly, along with any tips on getting the tension to actually provide... tension... they flat out refused to honor their advertised offer for those replacement parts. All they did was offer a very small refund if we're willing to keep the chair... without the wheels needed for our floors... without the appropriately-sized canister... and without any reasonable tension function to lean back safely (forget "rocking" as noted in the description because this chair can't do that). It would cost us more to buy our own wheels and canister than what they offered, and that still doesn't address the false advertising of this being a rocking office chair or the unsafe lack of tension for the recline function. I would absolutely never do business with this company again, and we'll be contacting Amazon to see what can be done about them refusing to honor what they advertised. Extremely disappointed after a very long search for a replacement chair. UPDATE: This page, in the images, says the company will provide free replacement rubber casters / wheels if needed (which you need for hard floors), and a free lower replacement gas cylinder if the chair is too high (which it is for my wife). After asking them to send these multiple times via Amazon's messaging system, they've so far refused to do so (will update if they sort this out soon). They've also responded to questions about fixing the lack of tension and the misrepresentation about this being a "rocking" chair (it's definitely not; just reclining), and all we ever seem to get is a copy/paste response offering a small partial refund if we agree to keep the chair. We keep trying to tell them we're hoping to keep the chair, but we needed info on getting the tension to increase and we need the replacement parts they offered to make it work. But they've mostly ignored specific questions and just keep saying the same things. Until the last message where they said they couldn't send replacements for the "missing parts," even though we never said anything was missing. We're just requesting the parts they offer to send right in their Amazon description. Not happy with support at all so far. -- ORIGINAL REVIEW I have mixed feelings on this chair. First, it feels like a sturdy build. And if you're on the larger side, the cushion offers plenty of support -- firm, but mostly comfortable. The exception to the seat's comfort is that the front edge is very firm, and it can cut into the back of your thighs, negatively impacting circulation. This was the problem with my old chair and why I was replacing it. Normally I prefer a higher chair, but this is causing issues even at its lowest setting. The seller does mention in the images they'll send a lower cylinder if necessary, so if I keep the chair and receive that, I'll update on how that affects the pain at the front of the seat. The seller also offers to send replacement wheels if you need the rollerblade-style kind for hard floors. The plastic ones are extremely loud and totally inappropriate for hard floors and their protective mats, so it's nice they provide this option. But if you know you'll need them, I'd request them early. Otherwise you won't be able to fully assemble things until they arrive, or you'll have to risk damage to your floors using the defaults until the replacements can be swapped in. While I like the sturdy sense I get from the chair, there are two big problems for me. I've contacted the seller hoping I'm just not figuring out the settings properly, but I'll update if appropriate later. 1. The description advertises this as a "rocking" office chair. With office chairs, that means something very specific -- the back and seat move in unison in a true rocking action. This looks like the seat can angle back a bit based on the video, but it doesn't seem to do that when "rocking." All it does is lean the top back. That's not a rocking office chair, which was an absolute requirement in me choosing this as a replacement for my old chair. Again, I'm hoping I just missed a control or something and that this will work as-advertised. Oddly though, when the foot rest is out, the seat itself does seem to recline back, so it clearly *can.* It just won't rock otherwise? And if you have heavier legs, or longer ones like I do, the leg rest isn't really usable because your center of gravity will get thrown off (and that's the one thing that doesn't seem sturdy in general). So, for a chair advertised for bigger users, are we simply not "allowed" to use the rocking function because it's tied to the leg rest?? 2. I'm also having issues with the tension knob. All the way in one direction and the back of the chair practically falls backwards the moment you touch it. All the way in the other direction and there's barely any more tension that that. It leads to a very insecure feeling unless you lock the "rocking" function, which again was a major deciding factor in choosing this chair. I'm hoping I'm missing something here too because I've never seen an office chair with this lack of tension. Other than that, the back is comfortable, and I like that the arms are adjustable (width during installation, and height while in-use). Aside from the rocking and tension, two things would make this chair near-perfect though: 1. Adjustable lumbar support. Fixed lumbar support is all but useless in an executive chair because if you're sitting properly you're not going to be leaning back all the time. Proper lumbar support doesn't require you to recline back. It should help you stay upright and maintain your posture. 2. I agree with another reviewer who was disappointed in the lack of head rest. For all the padding on the back of this chair (which is soft, yet dense enough it feels like it will hold up for quite a while), there's no real head rest. The head area is relatively flat and sits too far back, so your head won't even touch it unless you're lying back in more of a reclined position. The only other comment I'll make for now is that any reclining is pretty loud. There's a surprising amount of squeaking and creaking for a new chair. If I keep it, I might see if something needs to be greased. But if not, just know that could be an issue if that sort of noise bothers you. Oh, and like another reviewer, my box also arrived quite damaged. The entire bottom was split open. At first we were afraid we received a used chair after ordering a new one, but the internal pieces seemed OK and everything was there. But if multiple people are receiving damaged, open boxes, I'd make sure you have somewhere sheltered for this to be delivered. Had this been left by our garage in the rain (as many larger packages are here), the chair would have been ruined before we even opened it. ... show more
Reviewed in the United States on December 1, 2023 by Amazon Customer

  • My Goldilocks Chair
Color: Light Purple
I wish I could fully express how long and hard I was searching for what I'd begun to call my "Goldilocks chair." I had incredibly specific things I was looking for: - a padded seat (I work and game at the same desk, so I spend the majority of my day in my chair) that was wide enough for me (a 5'7", plus-sized woman) to sit cross-legged - padded armrests (surprisingly difficult to find) that wouldn't get in the way - or could be moved out of the way - if I did sit cross-legged - a back that would recline (not rock, which was sometimes hard to differentiate in product descriptions) - my white whale: a footrest to prop my legs up on for crochet and reading I ordered a possibly insane number of chairs only to return them (and for some of them, eat the cost in my depseration); I tried finding search points I could compromise on (especially that footrest - I'd all but resigned to get a tiny ottomon for my itty-bitty space under the desk); I took to Reddit forums and talked to friends, family, coworkers, family's coworkers; I gave up and continued on sitting in my old gaming chair that was quite literally falling apart several times, only to resume the search when I had the emotional fortitude to do so. This chair was like a God-send. It fulfills *every* *single* *one* of my criteria. The back, seat, and arms are plush, but supportive and (after wearing it in a little) incredibly soft and comfortable without feeling like it's going to go flat on you. After lifting the armrests high enough I'm able to cross my legs without pressing against them at all. The reclining feature is exactly what I needed (though for my purposes, I mostly just need the recliner to lock at a preferred angle for day-to-day use; the seat does tilt back some when you recline, which can be annoying, but *how* annoying depends primarily on *why* you're reclining, and whether or not you have room under your desk for your footrest to be a little higher than usual.) The back is tall enough for me to rest my head against with no issues. The footrest can be fully extended or pressed against the seat as an extra cushion for when my legs don't want to cross quite as tightly as usual (or it can be used as a tiny platform for my yarn ball!) And the pale purple and design on the cushion are pretty! At the time it felt like a gamble; I'd been burned so many times. But when this came in and my husband put it together it fit me like a glove. Everyone has different needs, so I don't know if this will meet yours or not, but I couldn't be happier. ... show more
Reviewed in the United States on February 26, 2026 by Boutin

  • After 2 and A half months of owning/ Updated Review.
Color: Dark Brown
I want to give a fair but honest review of my experience. I was genuinely excited when the chair arrived and eager to assemble it. Unfortunately, issues started immediately. During assembly, I found a rivet underneath the base that was already loose and not properly secured. Shortly after, I discovered that one of the mounting points for the armrest screws was damaged as well. At that point, I chose to continue and tighten everything as much as possible. I’ve gone through multiple chairs recently and was hoping this would finally be a reliable option. At first, the chair felt comfortable and promising. However, with regular use, the problems became more obvious. The chair developed consistent squeaking, and the left armrest has continued to loosen over time despite repeated adjustments. It now feels structurally unreliable. I understand that defects can happen with any product. However, experiencing multiple structural issues right out of the box—and seeing them worsen with normal use—raises concerns about overall quality control. This doesn’t feel like an isolated defect; it feels like poor build consistency. The most frustrating part is having to consider disassembling and returning a product after investing time into assembly. That’s not a reasonable expectation for customers. I really wanted to make this chair work, but I can’t ignore the ongoing issues. Based on my experience, I would not recommend this chair. I would strongly suggest looking at alternatives unless you’re willing to risk receiving a product with similar defects. Not worth it. ————— Updated Review — EXCEBET Earned Back My Confidence I want to update my original review because I believe it is only fair to recognize a company when they make a genuine effort to correct a poor experience. My original chair developed several problems that left me extremely disappointed. However, my opinion of EXCEBET as a company has changed considerably since then. Their customer service team reached out to me, acknowledged the problems I experienced, and made a serious effort to make things right. Ultimately, EXCEBET provided me with $300 in compensation through PayPal, which they have now followed through on. More important to me than the money itself was the fact that they continued communicating with me and demonstrated that they actually cared about resolving the situation. Their response gave me a very different impression of the company and of the standards they are trying to maintain. Looking back, I now believe it is entirely possible that I simply received an unusually defective unit rather than my experience being representative of every EXCEBET chair. Manufacturing defects can happen, and what separates companies is often what they do once something goes wrong. EXCEBET could have ignored my criticism. Instead, they took responsibility for my experience and worked to restore my confidence in their company. I still believe the problems I originally reported were legitimate, so I don't want to erase that part of the review. But I also don't think it would be fair to leave my original review unchanged after seeing the effort EXCEBET made to resolve the matter. Their after-sales support genuinely impressed me, and I now have considerably more confidence that EXCEBET intends to stand behind its products and provide customers with a quality experience. Updated because good customer service deserves to be recognized just as much as a defective product deserves to be criticized. ... show more
Reviewed in the United States on April 2, 2026 by Javier E.

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