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30-day refund/replacement
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
Availability:
Only 1 left in stock, order soon!
Arrives
Wednesday, Sep 10
Brand: Vonage
Special Feature: WPS
Compatible Devices: Personal Computer
Recommended Uses For Product: Home
Included Components: 'Phone Adapter'
Connectivity Technology: Wired
Color: Black
Item Weight: 1.5 Pounds
Number of Ports: 5
Is Electric: No
Product Dimensions: 6 x 3 x 9 inches
Item Weight: 1.5 pounds
Item model number: VONAGE
Is Discontinued By Manufacturer: No
Date First Available: July 26, 2011
Manufacturer: VONAGE
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Wednesday, Sep 10
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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- Financing through Apple Pay
Learn more about financing & leasing here.
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Top Amazon Reviews
I give the box 5 stars so far. Just received it today and it is working just fine after an activation process that was more involved than what I had hoped for. Even though I have been a Vonage customer for ten years, just plugging it in and connecting it did not result in an active phone. Apparently, this is the result of having bought the box from a retailer. Vonage v-configuration site did not recognize or accept my account user name and password nor my phone number -as user name- and password. I had to go to Vonage online chat, give them the MAC address and they bumped it from there. Took about five minutes of waiting for blinking lights and then doing a power reset for the the box to activate. What I like about the router/modem is its small footprint with an attractive color design. Also like the easily visible blue lights on the front. My old box had one green light on it's top that could not be seen unless i was standing right over it. Have used my phone several times this evening with good clear voice quality at the receiver and no problems at all. Purchase was a great value @ $20, used or re-furbished, (compared to Vonage price of $80 for a new box), including shipping. Doesn't have the clean look of a new unit but has no visible scratches or damage of any kind.
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Reviewed in the United States on November 2, 2014 by Doplar
After 10+ years my adaptor stopped working. It was a good run and when it “died” I quickly ordered another from Amazon. As it turns out Vonage will not allow me to use this device. They require I order an adaptor through them and once received and I am billed for it have to request a refund. Wow!! Amazon should insist on large warning signs for these devices, buyer beware, this might not work for you. Or stop selling them altogether. I have been a Vonage customer for over 10years the service was always just ok. Although I often thought about changing service providers it was never very high on my priority list, as my phone service just worked. Because of this experience vonage has lost a customer and I suspect many others are having similar experiences.
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Reviewed in the United States on September 22, 2021 by Christopher E. Bodden
I had a very old Lynksys router/phone adapter that Vonage sent when I signed up a number of years ago. It seem that for the last couple years it would for some reason drop the phone and you'd have to do the unplug and replug thing to get the dial tone back. I thought I would replace it with the VDV22 or a newer one out there. I got this one which appears to be one series behind the most recent one (not sure) but the price was good. It works great and no lost dial tones or need to reset since I installed it. I has to call Vonage to add the device id but that was a minor task which they handled on the phone.
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Reviewed in the United States on January 20, 2013 by B. Moore
My 10 year old Linksys VOIP router that I originally received with my Vonage service started to perform poorly. There was a lot of static on the line and I could barely hear the person I was talking to (and they couldn't hear me either). Annoyed by this, I went on the hunt for a new router. This little unit did the trick. My calls are crystal clear again. Unfortunately, Vonage's information for getting this activated (as a replacement, not a new activation) are UNBELIEVABLY POOR. Good lord, their website will run you in circles and make you crazy. They make it sound like you should be able to do everything on your own but you can't. The instructions in the box for getting it wired up are fine. Follow them exactly. One nice thing about this unit is that it is self-diagnostic. Once you have it wired up, pick up your phone and listen to the little voice telling you if you got it correct or not. But when it tells you that it may take several minutes to activate, don't believe it. Immediately get on the phone with Vonage...or better yet, start up an IM/chat session with customer service. You will need the 'MAC Address' number that is located on the bottom of the unit. Tell Vonage you are installing a new adapter and that you need them to activate the MAC Address. They will ask you for the MAC Address number and in less then 10 minutes my system was working again.
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Reviewed in the United States on September 27, 2015 by Tito
I bought this device as a replacement for one lost during a move. The device may not work with Vonage service. In my case the device was already attached to another account, which owed money to Vonage. Therefore I could not use it for my service. I called Vonage and they made me a deal on a device. I have been a Vonage customer for a long time. I should have called them first. But I was just in the habit of using Amazon. Amazon was great with a return but still kind of a pain.
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Reviewed in the United States on September 15, 2014 by JOHN TOMME
Having been a Vonage customer for over 10 years, I have had more than one hardware set. This one does not perform as well as older models. It interferes with networking as well. If you follow the Vonage guidelines and hook this into your router, and your PC into this device then it interferes with PC to PC (or printer) communication. If you follow Vonage's original method of connecting your router into this device None of the downstream devices are able to connect to the internet. So your only option is to connect everything into your router and abandon any hope of being able to log into the device without moving network cables. It should be a seamless integration - shame on you Vonage. I gave 2 stars because at least there is a work-around.
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Reviewed in the United States on December 15, 2014 by Chubby Moneky
I was looking for a unit to replace the Basic Talk unit I currently had. I had recently reactivated an account with Vonage, but the basic talk adapter they sent me, kept me from receiving service. I was constantly having to reboot the adapter almost several times a day to receive any form of service. I sometimes had dropped calls or interferences. I had Vonage several years before and I had a unit similar to this one, with no problems. I was just about to give up this service until I saw this adapter. After reading positive reviews, I decided to go with the Vonage VDV22-VD unit. The moment I received and took the unit from the box, I went onto the Vonage website to program this new adapter. It has worked perfectly with no issues every since! My only regret, is that I wish Vonage had sent me this unit firsthand and saved me the trouble of having to purchase it myself.
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Reviewed in the United States on January 21, 2013 by Pandabearang
I still get some interference on my wireless phones.
Reviewed in the United States on May 22, 2015 by Zeke