Senville 18000 BTU Dual Zone Mini Split Air Conditioner Heat Pump, 1.5 Ton, 2 Zone, Works with Alexa, White
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Color: White
Size: 18000 BTU
Features
- PERFECT FOR MULTIPLE ROOMS: Comes with multiple indoor air handlers for individual rooms and a single outdoor unit. Enjoy individual temperature controls in each room for ideal climate control.
- ALEXA ENABLED: Use voice or app control to control your air conditioner from anywhere. Use routines to adjust temperature settings while you are away and enjoy energy savings of up to 40%. Built-in 24 hour timer.
- DESIGNED FOR HOME & BUSINESS: Powerful performance and dependable durability with high quality design for an attractive appearance. Great for bedrooms, additions, living rooms, and even commercial applications like stores, restaurants and warehouses.
- 10 YEAR WARRANTY: Backed by an industry leading manufacturers warranty, with 5 years on parts replacement and 10 years on compressor. Trusted quality and design by Senville, with free technical & installation support included.
- WHATS INCLUDED: Includes indoor air handlers, outdoor condenser and installation kit with 16ft. line set and communication wire. Important note: requires professional installation.
Brand: Senville
Capacity: 18000 British Thermal Units
Cooling Power: 18000
Special Feature: Alexa Enabled
Product Dimensions: 12.5"D x 33.2"W x 27"H
BEE Star Rating: 4 Star
Seasonal Energy Efficiency Ratio (SEER): 22.5
Color: White
Voltage: 5 Volts
Refrigerant: R-454B
Product Dimensions: 33.2 x 12.5 x 27 inches
Item Weight: 150 pounds
Manufacturer: Senville
Item model number: SENA-18HF/D
Is Discontinued By Manufacturer: No
Form Factor: Split System
Specifications: Energy Star, AHRI, ETL Listed
Assembly required: No
Warranty Description: 3 year (parts replacement)., 7 year (compressor).
Batteries required: No
Import: Imported
Capacity: 18000 British Thermal Units
Voltage: 5 Volts
Frequently asked questions
This product is currently out of stock. Please check back later for shipping info.
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Color: White
Size: 18000 BTU
Absolutely love this unit it’s so quiet you can’t even tell it’s running and it works amazing and lowered my electric bill by more than $73.00 minimum , HOGHLY RECOMMEND
Reviewed in the United States on May 23, 2025 by Steven parker
Color: White
Size: 18000 BTU
I purchased the senville Aura series, two heads. My son is a professional HVAC installer which is required for this setup. He recommended the Senville brand. It works well, the remote is easy to use and has lots of options (my favorite is turbo). I can control it remotely as well with the wifi adapter. The only con is the location of the filters. They are top loaded, and I need a ladder to access.
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Reviewed in the United States on July 20, 2025 by C. Mendez
Color: White
Size: Tri Zone (3) 12000 BTU
I have had very good luck with these. I have two, 3 head units and so far very happy. Quite, cool very well, and I had a good experience with tech support. Spoke to a tech that was very knowledgeable and spoke clear English.
Reviewed in the United States on July 19, 2025 by PackerGirl5
Color: White
Size: Tri Zone (3) 12000 BTU
This system has been great. It kept my house so cozy during winter, even in temps as low as 3° F. Now temps have been getting up to high 80s and it keeps my house cool and I'm confident it will continue to do so when the heat waves hit in July. The air quality has improved a ton since it was installed, even with 3 indoor cats. Everything was installed by an HVAC professional as a side gig for a really reasonable price and I added a UV light to the living room head unit. I think this is a great system and I would definitely buy it again. It's very quiet, has a lot of customizable modes and is easy to use.
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Reviewed in the United States on May 17, 2024 by Chelsea Belfield
Color: White
Size: 18000 BTU
I've had these now 1.5 years and I've had absolutely no issues. I have a 650 sq ft house and these are actually almost too much for the space (not complaining). I live in upstate NY and the humidity has been brutal the past year and these REALLY cooled down the house to west I had to put on a sweater. The heat is amazing. Again, we get VERY cold winters here and the heat works like a charm. Get a humidifier tho during the winters because it does make the air very dry. Or boil water, whatever your fancy. But beware, then it heats up the house very quickly. Customer service was amazing. I had called regarding my warranty as I forgot to get the license number of the installer and they and I had a fall out (contractor) but they were very very helpful and addressed the issue quickly and even called back to make sure all was ok. I super duper highly recommend. Also, my bills have been much cheaper. My electric company was going off estimations and I'm so busy with life I didn't even realize my bills were still so high, they came out, did an actually reading and realized they over charged by an enormous amount. 300 credit. Heating bills run about 90 per month, cooling about 50. (Everyone is different and every place is different though) Bills went down significantly.
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Reviewed in the United States on September 20, 2024 by Joyce M Lanthier
Color: White
Size: Tri Zone (3) 12000 BTU
UPDATE: THIS IS MY THIRD SEASON USING THE SYSTEM AND THE THERMOSTATIC CONTROL STILL DOESN'T WORK. I DO NOT RECOMMEND BUYING THESE! WHY?ALMOST NON EXISTENT CUSTOMER SERVICE AND THERE'S NO OFFICIAL SERVICE COMPANY THAT THEY RECOMMEND. WHEN I SPOKE TO CUSTOMER SERVICE THEY WANTED TO SEND ME A CIRCUIT BOARD TO REPLACE IN MY HEAD UNITS. I'M SORRY BUT I AM NOT A TECHNICIAN I DON'T KNOW HOW TO DO THAT. WHEN I TOLD THEM THAT THEY SAID I WAS SOL.YOU GET WHAT YOU PAY FOR SO KEEP THAT IN MIND. OLD POST: The thermostatic control is almost non-existent. The head units seem to have to be reset and heating mode in order for them to read the room temperature from the remote control. I call customer service several times and got confusing instructions. Essentially I have to manually control the units. Very frustrating. This seems to be at least a four to 10° swing in temperature before they turn on and off. In air conditioning mode they work very well and are very efficient but still have the thermostat control issue. Until the company resolves the problem I would not recommend them.
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Reviewed in the United States on November 23, 2023 by Jim Sabastian
Color: White
Size: 18000 BTU
Our first time installing a mini split. This package included two units, two 15 foot line sets and two 15 ft communication cables which were easy to install, however too short for the 2nd floor unit. A quick call to Senville and they happily exchanged a line set and a communication cable for 25' ones. In addition, the package didn't include the condensation lines (we needed 2, one for each unit) , got them for $10 each on Amazon. The only problem we had was putting the bracket securely in the drywall. The location of the center bracket fell smack in the center of the wall stud and I needed better wall anchors for the ends of the bracket then the ones provided. After the replacement (longer) lines arrived it took about 2 hours to connect wires, line sets, mount indoor units and run outdoor lines. The next day my AC guy arrived, and after checking for leaks, and connecting the line sets and communication cable, boom we had heat. The unit is so quiet we didn't even know it was on! Remember to have your AC company fill out your warranty cards after they complete the final hook up and email them to the email address located on the warranty card. A 7 year warranty...not bad! All in all great product, easy to install. I would have spent minimum of $4500 to have an HVAC company do what we did in two hours. I saved over $2200 going this route. A big shout out to Sam at Senville for all his help, Thank you! .....
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Reviewed in the United States on February 4, 2020 by Nicole house Nicole house