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PumpSpy WiFi Sump Pump Smart Outlet with Sump Pump Water Level Sensor, 24/7Monitoring & Alerts, Works with any 120V Sump Pump, Has Additional Outlet for Backup System For Sump Pump, White

  • Based on 881 reviews
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Availability: 12 left in stock
Fulfilled by Amazon

Arrives Saturday, May 25
Order within 22 hours and 19 minutes
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Features

  • TURNS ANY 120V SUMP PUMP INTO A SMART DEVICE: PumpSpy WiFi Sump Pump Smart Outlet makes any sump pump into an internet-connected Smart Pump. This universal outlet is compatible with any 120VAC sump pump. PumpSpy sump pumps are recommended.
  • PUMPSPY 24/7 MONITORING: Download the PumpSpy app, connect the outlet to the Wi-Fi network, and then plug in your sump pump. Our computers automatically track incoming data from your pump and send detailed alerts via push notifications, text messages, or email. Your mobile device will receive alert details like power outages, high water levels, and blocked or frozen discharge lines.
  • WHAT YOU GET: You will get a Smart Outlet, a high water sensor, and a quick start guide. The Smart Outlet has a WiFi configuration button, two power outlets, and a connection for a high water sensor. The top outlet for the sump pump features a ring that glows to indicate the internet connection and pump status.
  • NO MONTHLY SUBSCRIPTION: Keeping an eye on your basement's water level on rainy days with this smart outlet is convenient and involves no monthly dues. Install the PumpSpy Technology app on your smartphone, and our team will handle the task for you. We'll send details of your sump pump's condition in real time!
  • HELPING KEEP BASEMENTS DRY: Here at PumpSpy, we design, manufacture, and distribute easy-to-install products to help keep basements flood-free. Our products, from plug-in smart outlets to combinations of primary and backup sump pumps for basement protection, are assembled in the USA using domestic and imported parts. All PumpSpy software and apps are also developed locally.

Brand: ‎PumpSpy


Color: ‎White


Material: ‎Plastic


Style: ‎Sump Pump


Power Source: ‎Ac


Item Weight: ‎0.75 Pounds


Voltage: ‎120 Volts


Product Dimensions: ‎6"L x 4"W x 3"H


Manufacturer: ‎PumpSpy Technology


Part Number: ‎PSO1000


Item Weight: ‎12 ounces


Item model number: ‎PSO1000


Is Discontinued By Manufacturer: ‎No


Item Package Quantity: ‎1


Plug Format: ‎B - US style with ground plug.


Usage: ‎Inside


Included Components: ‎Smart Outlet, High Water Sensor, Quick Start Guide


Batteries Included?: ‎No


Batteries Required?: ‎No


Warranty Description: ‎3 year manufacturer


Date First Available: January 18, 2017


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Saturday, May 25

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews


  • Small company but good support
I was debating on whether to give this review a 4 star rating or a 5 star rating. I settled on a 5 star rating solely due to the support response speed I received. If it were based on my 1st attempt at installation it would be a 1 star rating. The product would have gotten a 4 star rating once working but the great support bumped it back up to 5. Let me elaborate. This product is solid, and works well, once it works. I had trouble getting it installed, but once working, it works great. Let me elaborate below: 1. Installation: This is where I had issues, which was even more frustrating because I am an IT professional and as such this should have been a breeze. The included pamphlet for install is well designed, but my experience did not match. Basically on the step where you plug the outlet into your AC outlet, you are supposed to connect to the Wifi network named "PumpSpyOutlet" that the device puts off, then you connect to that Wifi network then launch the app and then tell the app which Wifi network to connect the outlet to. For me it showed a "Wiced" Wifi network. I connected to it and the app does nothing. I got a pop-up on my android phone to "sign in" as if it were a public WiFi network or hotel etc. Basically this directs me to the internal web server page of the device. Luckily on this page there is a Wifi button and you can tell the device which Wifi network to use, but the app doesn't show data in this scenario. The ring turned green, meaning my outlet WAS connected to the Wifi, but something on the back-end was wrong or I had a defective device. Not counting my issues, the install is pretty simple, and the hardest part, which is not hard at all, is to get down by your sump pump and screw the metal bracket around your discharge pipe to put the high water sensor about an inch above your actual sump pump float that kicks it on, and then run the connector to the bottom of the outlet. Your WiFi must reach your sump pump area (obviously). NOTE: Ideally you are supposed to use the included screw to mount the outlet into the box rather than just plugging it in on top of the existing face-plate to avoid accidental slip out etc. This would work if your existing outlet is a two-outlet box. Mine was a single outlet box so the screw hole didn't line up, but that it is fine, it is in there pretty tight so I don't think it would fall out by itself ever. Just be aware that screwing in your PumpSpy outlet may not work if you have a single port AC outlet. 2. Support Solution: Email is the only support option available, which I did at about 6PM Eastern on a Friday. I honestly didn't expect to hear back and figured I would have to do a swap through Amazon. The next morning on Saturday they emailed me basically saying that they have had some devices here and there that show the Wiced network, rather than the PumpSpyOutlet network. The Wiced network is the build in Broadcom web server from what I can tell, and they needed my serial number and PumpSpy account email and they would link up my PumpSpy unit (serial #) to my PumpSpy account. They emailed me about 4 hours later before I even had a chance to respond checking in and asking for the serial #. I replied with the required info and a few hours later they had it fixed. Now when I launched the app I could see the data that was being collected by my PumpSpy outlet. 2. Using the product / app: Now that they had the back end fixed, I now see my data. I can see lots of info, including Wifi status, Main Outlet status, Sump Pump status, Water Level status, Last Cycle time, Cycle Length & # of Cycles today. All very neat. The Alert tab shows which alerts have happened (high water, sump pump issue etc.) and the history tab will show you how many cycles and approximately how many galons of water it pumped out that day. The Contacts area of the app is where the magic happens, you can put in as many phone numbers or email addresses as you like, so I put in my personal cell, work cell, work email and wife's cell # for alert. I tested it by lifting the water sensor (to simulate if water rose the float) and within a few seconds I got my messages to let me know. It also lets you know when it returns to normal. Being alerted within a few seconds is perfect. It supposedly will also let you know if it stops hearing from your SmartOutlet within a few minutes, I guess if the Wifi goes down or your lose power at the house. UPSIDES: The service is free, the only cost is the hardware. The hardware is a bit high, but the value is great if you've ever had any flooding anywhere, ever. I am sure part of the hardware cost goes into paying for the servers that host the sump data and notificaiton systems as well. The support was quick and nimble. The data is great, the peace of mind is great. DOWNSIDES: My "settings" area of the app has no Wifi section so I am not sure how I would ever change the Wifi network it was connected to if needed, I guess I could factory reset it and then use the Wiced network to get it on a new network, but that seems like something overly technical for most people. I should be able to use the app to point it to a new WiFi network. If the servers ever go down, this product becomes absolutely worthless, it relies entirely on servers in the cloud and your device reports to them, this device does NOT contact you directly if there is an issue (the notification is sent from their servers in the cloud), which is good because its a lot less complicated than running your own SMTP server or something like that, but it has the downfall that if this company ever goes out of business, the outlet is useless. OVERALL: It is clear that this is a very small company, but they do a great job of looking professional. The website is top notch, the product packaging is just as good as you would see on any product at Walmart, the pamphlet is professional etc. The only tip-off that this was a small company was the app only lists about ~100 downloads for the Android version and the emails, while helpful, lacked a signature, persons name and was probably just some guy checking that email address on his phone, but that's fine since the support was quick and helpful. I would recommend that you buy it especially if you only have one sump pump. The peace of mind is worth it. ... show more
Reviewed in the United States on January 15, 2018 by Troy G.

  • Updated Review - Product Now Working After Several Months of Troubleshooting
5/19/23 Update - Posting an update to my original review below. After months of troubleshooting and communication with tech support, unit is now working. The issue was that my AT&T Smart Home Manager app was blocking outbound traffic on port 8081 (although it was not clearly telling me that) which the PumpSpy outlet uses. Note that the Outlet indicates red status if there is a problem connecting to WiFi or contacting the PumpSpy server. The Setup App implies (although not totally clear) that "Red" means there is an issue connecting to WiFi. I suggested to tech support to update their documentation to state that they use port 8081 to help others with troubleshooting. Although sporadic at times, PumpSpy tech support stayed in contact with me for over 6 months trying to figure out what the problem was. They also sent me a newer version of the outlet at no charge. So I really felt like they were standing behind their product and trying to make it right. For anyone who is shopping around, what I believe makes this product unique are the combination of 3 things: 1) Does not charge for monthly monitoring 2) Is not integrated into the pump itself (while this reduces the ability to monitor pump health, in makes for easy installation and compatibility across all pumps) 3) does not have "shut off" circuitry (some products have a built-in switch to kill the power remotely, but if that switch fails your pump loses power). There are still some issues with the app, which is why I rated at 4 stars instead of 5. I've passed the details to tech support, and I know they have looked at them. Hoping at some point I will see an update to the app the addresses the issues. If that happens, will change my rating to 5 stars. ********************************************************************************************************************** I previously owned a pump spy outlet that, while a little quirky at times, seemed to operate fairly reliably for several years. Eventually it lost connection to the WiFi network, and despite hours and hours of troubleshooting, not only could I not get it to reconnect, I could not even get it to enter setup mode. The setup button would stick sometimes as well, so I finally concluded that there was probably a short or open on the circuit board, and it was a lost cause. Since it worked well for several years, I decided to purchase another one. The new one easily went into setup mode, but every time it would connect to the WiFi network, it turned the status to red (nonfunctional). I am fairly tech savvy, so I was confident I wasn't making some type of basic mistake. I could see from my router device list, it was connected to my WiFi network, but it always stayed in the "red" status. I tried using both IOS and Android devices, with no success. I tried all the different setup alternatives in the instructions including some other instructions tech support sent me. Every time, same result. I finally returned it for a replacement, and the replacement had the exact same problem (I was expecting it would but needed to rule out any issues specific to the prior unit). I reached out to tech support several times. Got a couple responses, but after I explained all the troubleshooting I had already done, they went radio silent. Technical details on how the system is designed are pretty sparse. I assume my issue is one or a combination of the following items: 1) firewall preventing unit from contacting PumpSpy server, handshake problem between outlet and Pumpspy server, and/or compatibly with the PumpSpy client. Having had good success with this unit in the past, I really wanted it to work. I offered to troubleshoot anything they wanted in hopes that would lead to a client or firmware update that would resolve the issue, but like I said after a few email exchanges, they stopped communicated. I suspect this is a small company with a small engineering staff and they've probably had some turnover and lost some of the secret sauce. Just my speculation, but in the absence of communication all I can do is speculate. Kudos to Amazon for quickly sending me a replacement, and taking both units back for a full refund. I have no reason to believe these units are "broken". All indications are they have a design flaw. ... show more
Reviewed in the United States on January 18, 2023 by Clinton D Brock

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