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NewAir 28 lb. Countertop Ice Maker | Portable Bullet Ice Machine | Fresh Ice in 10 Minutes, 3 Ice Sizes | Compact Stainless Steel with Scoop & Basket

  • Based on 870 reviews
Condition: New
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Availability: In Stock.
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Arrives Wednesday, Oct 28
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Style: Ice Maker


Features

  • ICE IN JUST 10 MINUTES - Get fresh bullet ice in as little as 10 minutes thanks to this compact yet powerful countertop machine. Produces up to 28 lbs. of ice per dayperfect for daily drinks, parties, offices, RV trips, and small kitchens. Sleek stainless steel housing fits anywhere while delivering reliable, fast-chilling performance.
  • YOUR PERFECT ICE SIZE EVERY TIME - Choose small, medium, or large bullet ice with a simple push of the SELECT button. Small cubes cool drinks quickly, medium cubes are great for everyday use, and large cubes fill coolers with ease. Versatile sizing ensures the perfect ice for cocktails, smoothies, water bottles, and more.
  • EFFORTLESS ONE-TOUCH OPERATION - No learning curve required. Just power it on, select your ice size, and let the machine work. Indicator lights let you know when to add water or when the ice basket is full. Includes a removable basket and scoop for easy serving, plus a drain plug for quick water removal after use.
  • SMALL FOOTPRINT, BIG CONVENIENCE - This countertop ice maker fits seamlessly on kitchen counters, home bars, RV shelves, dorm rooms, and office break rooms. Lightweight and portable, it's easy to move wherever extra ice is needed. The insulated interior keeps ice colder longer, reducing melt and maximizing each batch.
  • CLEAN, SAFE, BPA-FREE ICE - Constructed with BPA-free parts for clean, safe ice every time. The well-insulated storage compartment helps maintain ice temperature, while the automatic overflow protection prevents spills. Durable stainless steel finish gives it a modern look that complements any space.

Description

Our mission is to be the most trusted name in compact appliances. We stand for integrity, quality, and high standards. At Newair and Luma, our goal is simple: to provide products that make life more enjoyable—whether you're at home, at work, or on the go. Our product team is involved in every step of the process, from selecting the best features to ensuring that each appliance meets our strict quality standards. We don't just follow trends; we innovate based on what you, our customers, need and want. That’s why we’ve earned your trust in the appliance market. In a world where many brands cut corners, Newair and Luma stand out. Founded 20 years ago in Orange County, California, we are dedicated to delivering high-quality compact appliances that you can trust. Unlike other brands that pop up overnight or use licensed names without any real expertise, we are deeply rooted in the industry. We don’t just sell products; we sell our values. When you choose Newair and Luma, you're choosing more than just a product; you're choosing a brand built on trust. Many brands today are managed by offshore companies with little regard for quality control or post-purchase service. We pride ourselves on being easily accessible, with real people ready to assist you whenever you need it. We believe in being transparent with our customers, and we’re always here to help. We understand the frustration of trying to reach a brand's support line, only to find it nonexistent. At Newair and Luma, we put our customers first. Whether you have a question, need support, or just want to share feedback, we’re here for you. Our contact information is always readily available, and our team is dedicated to helping you with any concerns you might have.

Brand: NewAir


Model Name: AI-100SS


Product Dimensions: 13.75"D x 11.75"W x 14.6"H


Capacity: 28 pounds


Wattage: 115


Brand Name: NewAir


Model Name: AI-100SS


Unit Count: 1 Count


Manufacturer: NewAir


UPC: 854001004044 722651300925 043968695659


Number of Items: 1


Included Components: Product Manual


Item Type Name: AI-100SS


Item Weight: 24.3 pounds


Model Number: AI-100SS


Part Number: AI-100SS


Capacity: 28 pounds


Wattage: 115


Voltage: 120


Ice Production per Day: 28 pounds


Item Dimensions D x W x H: 13.75"D x 11.75"W x 14.6"H


Refrigerant: R134a


Material Type: Stainless Steel


Frequently asked questions

The NewAir AI-100SS Portable Ice Maker produces bullet shaped ice in 3 different sizes. This versatility provides you with more options to fit your ice consumption needs.

The NewAir AI-100SS Portable Ice Maker has a daily ice making capacity of up to 28 pounds. That means it can produce a substantial amount of ice in a 24-hour period to meet your ice needs.

This ice maker has a compact countertop design, making it versatile for use in various settings like your kitchen, bar, office and anywhere you need quick, convenient ice making.

The NewAir AI-100SS Portable Ice Maker is made of stainless steel with a black lid, providing a stylish and sophisticated look that can complement any decor.

Top Amazon Reviews

🚀 Abunda's Overview

This is our summary and key points to consider based on customer reviews.


Many customers appreciate the ice machine for its ease of use and cleanup, and ability to produce ample amounts of ice. The quality of the ice is compared favorably to theater-style crushed ice. However, there were repeated complaints about the ice melting too quickly and some users experienced issues with the unit's ice sensor and the unit itself being noisy.

Pros

  • 👍 Easy to use and clean
  • 💪 Produces a good amount of ice
  • 🙌 Excellent quality ice similar to theater-style crushed ice

Cons

  • 😕 The ice melts too quickly
  • 🔊 The unit is noisy
  • ⚠️ Potential issues with the "Full Ice" sensor
  • 👎 The machine parts are prone to breaking and replacements can be costly

Should I Buy It?

Depends on your circumstances. If you're seeking a machine that's easy to use and produces high quality ice, then yes. However, bear in mind the machine is noisy, has a tendency for the ice to melt quickly and parts may need replacing every few years.


  • Quick and Easy
Style: 26 lb. Ice Maker
This ice machine is easy too use and easy to clean. It fits nicely on our countertop. No funny flavor in the ice. The only thing I don’t like is not being able to dump the ice from the ice maker into the freezer without the ice “cubes” sticking together in an ice brick.
Reviewed in the United States 🇺🇸 on September 3, 2022 by Jen S

  • Very easy to use.
Style: Ice Maker
Used it for a family get together and it made plenty of ice. It works better than the one on the refrigerator so we kept using it.
Reviewed in the United States 🇺🇸 on September 23, 2022 by David Homer

  • Perfect
Style: Ice Maker
Our ice machine in our fridge quit working and we use this to make ice and transfer to the freezer bin. Yes it is a little bit wet but we just bust it up after it freezes completely.
Reviewed in the United States 🇺🇸 on August 25, 2022 by Evette R.

  • Works as expected
Style: Ice Maker
Works just as described
Reviewed in the United States 🇺🇸 on September 20, 2022 by Michelle Kimble

  • they break absolutely fast
Style: Ice Maker
i like the ice
Reviewed in the United States 🇺🇸 on June 22, 2022 by Amazon Customer

  • Works great, until it doesn't
Style: Ice Maker
In other reviews, I'd read that it's important to buy an extended warranty, so I did but my icemaker broke within the 1 year manufacturer's warranty period so in order to get it replaced, without paying shipping, I have to write a review of the product. The product works really well, the size of cube variable isn't significant but the crush-quotient of the cubes is on par with the coveted crushed ice of movie theaters, the ice isn't hard to the tooth like freezer made cubes are. For ice enthusiasts, this is a huge benefit, pleasure and value. It's ICEE quality crush, not Slurpee. Do you feel me? Once I was able to figure out which entity would appropriately engage in trying to help me get it fixed - the manufacturer or the extended warranty provider - getting service was super simple. I called the toll free number for the manufacturer and a real person answered within a few minutes of hold time, she was linear and logical in explaining the process. I was asked to make a video the problem and when I explained that I've already drained the unit and do not want to go to the trouble of setting it up again, was able to avoid being required to prove the malfunction. Other than being held hostage for a review in exchange for the waiving of shipping charges, the service is fast, easy and smart. I did make sure that an accurate, honest, transparent review would qualify for the waiving of shipping, and was told that there was no content requirement for the review, which is fair, yet I still resent the leveraged approach to insulating the customer from shipping charges which, since the unit is large and heavy, would be significant. Bottom line: great quality of ice especially if you're an ice snob, but for certain this counter-top technology is not quite where it needs to be for you to purchase without realizing you're likely to need support. I would buy it again. ... show more
Reviewed in the United States 🇺🇸 on March 8, 2021 by Rebecca Leone

  • Poor Design Elements Lead to Costly Repair
Style: Ice Maker
I have owned this ice maker for 18 months, and it has worked well for the most part. Until this week, the only complaint I've had concerns the "Full Ice" sensor - a metal rod that sticks out into (and holds up) the ice bin. The design is poor because an ice cube can land and get stuck on top of the sensor, giving you a "Full Ice" light when the tray might not be full. But this only happens rarely. It is more common for the ice to mound up on the side of the bin closest to the ice maker, eventually touching the sensor and telling you the ice is full when you can fit several more cycles of ice in. Easy fix - just scoop the ice away from the sensor and pinch the sensor between your fingers to warm it up and start a new cycle; it's just inconvenient. At other times, it seems like the sensor decides not to work at all, and I end up with a mountain of ice that blocks the ice case from rotating and shutting down the ice maker. I believe that this may have contributed to my current issue. Several days ago I noticed that my ice cubes were coming out small and bell-shaped, tapering off at the hole end. Upon investigation, I realized that there is a good-sized crack (see pictures) in the ice case (where the cubes are made) and that water was slowly draining out of the case during the freeze process, giving me the funky-shaped cubes. I tried to fix it by covering the crack with silicone sealant, but the crack goes through the plastic housing that connects the case to the motor, and now the motor spins without rotating the case properly. I visited the manufacturer website and found that I can order a new ice case for a whopping $20. For a piece of plastic. It doesn't even include the scoop that attaches to the front of the ice case. Oh well, another $20 to keep it running after a year and a half? Sure. But don't forget shipping for $9.95. TEN DOLLARS for the cheapest ground shipping! For a piece of plastic that weighs hardly anything! Come on, NewAir. You already got us for a couple hundred to buy your product. Don't price gouge us to repair the product that broke because of your bad design. I still ordered it; I guess it beats buying a whole new ice maker. I went online and saw that other people have had the exact same issue. There's even a 3-part video of a guy fixing his ice case with epoxy (for the second time - his ice case cracked TWICE). I really don't feel like I can recommend this product to anybody, unless they're ok with dismantling and repairing it every couple years for 30 bucks a pop. *Couple weeks later* I have received and installed the new ice case. On the advice of a friend, I took a thin piece of metal tape (the stuff you'd use to tape up reflective insulation) and wrapped it around the plastic housing. Hopefully the extra support will keep it from cracking again, but we'll see in a couple years. Anyway, the ice maker is back in working condition and making ice just fine. I still wouldn't recommend this product though. * Almost exactly 3 years later * The fix lasted three years, but the same thing happened again. This time I am going to look into buying a new unit from a different manufacturer. I am lowering my review by another star as well. ... show more
Reviewed in the United States 🇺🇸 on December 2, 2016 by J. Cormier

  • Great ice but very noisy
Style: Ice Maker
Makes sufficient ice but ice melts very quickly. This machine is quite noisy and seems to run constantly. If i were to order again, i would choose another brand.
Reviewed in the United States 🇺🇸 on August 1, 2022 by Cheryl Sawyer

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