Nest WiFi Router and 2 Points - WiFi Extender with Smart Speaker - Works with Google WiFi (3 Pack) White
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Availability:
In Stock.
Arrives
Monday, Jul 7
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Style: Router and Point
Size: Three Pack
Features
- Includes one Nest Wifi Router and two Nest Wifi points.
- Nest Wifi is a scalable and flexible Wi-Fi system. These Nest Wifi devices work together to blanket your whole home in fast, reliable Wi-Fi and eliminate buffering in every room with coverage of up to 5400 square feet.[1,2]
- 1 Wi-Fi router plugs into your internet providers modem to create your Wi-Fi network. The point extends the wireless network and keeps your connection fast to devices in every room.[1]
- Each Nest Wifi router and point is strong enough to handle up to 100 connected devices, and fast enough to stream multiple 4K videos at a time.[3] Compatible with Google Wifi. Two Ethernet ports are included on each router. 15W power adapter included.
- Each Nest Wifi point is also a smart speaker with Google Assistant (internet connection required). You can play music, manage your WiFi network, find answers, control your connected devices, and more, using your voice.[4]
- Intelligently works behind the scenes to make sure your Wi-Fi remains fast.[2] Walk from room to room on a video call with an uninterrupted signal.
- Nest Wifi automatically updates itself to get new features and help your network stay safe and sound.
- Nest Wifi is easy to set up in the app and compatible with most internet service providers.[5] Easily create a guest network and share your password quickly. Prioritize devices for faster speeds and use parental controls to manage online time for kids.
- Please refer to the product description section below for all applicable legal disclaimers denoted by the bracketed numbers in the preceding bullet points (e.g., [1], [2], etc.)
Description
[1] Home size, materials, and layout can affect how Wi-Fi signal travels. Larger homes or homes with thicker walls or long, narrow layouts may need extra Nest Wifi devices for full coverage. Strength and speed of signal will depend on your internet provider. [2] This is based on only using connected devices at a maximum data rate of 1Mbps. Requires sufficient broadband internet connection and connected devices must be located within Wi-Fi coverage area. [3] Strength and speed of signal will depend on your internet provider. [4] Controlling certain devices and features in your home requires a compatible smart device. The Wifi point is optimized for selected content services only.
Product Dimensions: 4.33 x 4.33 x 3.56 inches
Item Weight: 2.38 pounds
Item model number: H2E, H2E, and H2D
Date First Available: May 27, 2022
Manufacturer: Google
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Monday, Jul 7
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
Style: Router Only
Size: Two Pack
I don't even need to write a review : here is the transcript of the conversation I had with the google technical rep explaining that basically I have to reset a 8 node network and that there are a bunch of known issues : Google Support You’re connected with agent Romeo. 3:44 PM R Hi Christian. I see here that you are having issue about the ping? Romeo · 3:45 PM yes and just general connection degredation after about 2-3 hours this is pinging the router IP so its a LAN problem not outside the network 3:46 PM R Let's check what causes that one so that we can fix and make it stable. Before we start is this the email [email protected] that you used in the app? Romeo · 3:46 PM 192.168.86.1 yup 3:47 PM R Thanks! Looks like the connection got time out. May i have as well your best callback number, in case the call got disconnected? Romeo · 3:48 PM 5303217277 3:48 PM R Thanks! You try to ping the Nest router. Have you tried to ping as well the connection from your modem? Romeo · 3:49 PM yes everythiung works fine for like 2-3 hours then ping goes to lik 2500ms this happens on all devices in the house my wifes laptop and phone tried resetting WIFI connections no luck only corrects if I power cycle the routers if I unplug nad plug in, normal 5ms ping resumes. 3:50 PM R I understand that. Usually it happened every 2-3 hours? Romeo · 3:50 PM correct 3:51 PM R I see. And when you run the ping from your computer. Is that connected from the modem or the Nest router? Romeo · 3:52 PM the only device connected to the modem is the nest router by etherent cable all other devices are connected through 1 of the 8 hubs im currently on my laptop pinging the router connected wirelessly 3:52 PM R I see. And when the ping got 2500ms the connection drops or getting slow? Romeo · 3:53 PM virtualyl drops gets extremely slow like 200kbps-1pmbs from 300mbps 3:54 PM R I understand that. Let's me check your network connection here first using the email address that you used in the app. One moment please. Romeo · 3:55 PM thx 3:55 PM R What WiFi name are we working on this one? Romeo · 3:57 PM doradosecure 3:57 PM R Thank you. Let me check that one first. It show here that you priorities a device here and got stuck. That was yesterday. It might affect the speed of your network. Romeo · 4:00 PM I kept having to prioritise it to keep it from going slow during videocalls 4:01 PM R I understand that. And it shows as well that you are using a modem/router combo. That might affect the connection of your mesh system that is because of the firewall of it. It might block the cloud service of the Nest Wifi router. Romeo · 4:03 PM what do you need me to do? 4:04 PM R Let's check as well the diagnostic report of the network to check more what causes this issue. I will send you an email with the link for the diagnostic report. One moment please. Romeo · 4:04 PM ok 4:04 PM R I just send out the email. All you need to do is to click the link to download the file and reply back to my email and attach the file. Romeo · 4:06 PM email? or attach here? 4:07 PM R To the email. We can't send a file here from this chat. Romeo · 4:07 PM k just sent it back 4:08 PM R Got it. Let me check the reports here. It shows here that the mesh system is having issue with. Since you have a total of 8. How far are they from each other? Romeo · 4:12 PM all connected through ethernet backbone 4:13 PM R Oh i see. They are all connected with the ethernet cable. The errors shows up here is about the sync of the Nest router as a Wifi point. It goes out of sync that causes this dropping. Romeo · 4:18 PM ok so? 4:19 PM R We need to update the cloud service for this one. To sync again all your devices. Romeo · 4:19 PM then it will work properly? How do we do that? 4:20 PM R And to do that we need to paused one device from the Google Home app and un paused it after 1 minute. Romeo · 4:20 PM so just pause and unpause one device? 4:21 PM R This will help to trigger the update for the cloud service and to sync back the Nest routers. Yes. From the list of devices. Just select one device. Romeo · 4:21 PM ok just paused for one minute now unpausing the same device 4:22 PM R Yes, And let's try to remove the device that is set to priority and got stuck, Romeo · 4:23 PM pause or remove? I'm on that device now talking to you just disconnect and reconnect wifi? 4:23 PM R Just go to the priority device and select other device and set it as priority. Romeo · 4:23 PM done 4:24 PM R Let me check if the stuck in priority got remove. Have you ended it also? Romeo · 4:25 PM ill end it 4:26 PM R It shows here it is still active. Romeo · 4:26 PM ended it 4:26 PM R Still showing up here in the system. Romeo · 4:28 PM shows off in the app 4:28 PM R Yes. It was stuck only on the network and it is still showing here. Can we try to select a different device and set as priority again and end after. Romeo · 4:30 PM sure will try another just did 4:32 PM R Yes. And let me refresh here. Have you already ended it? Romeo · 4:34 PM no do you want me to end it? 4:34 PM R Yes please. So that we can check if that one will be remove. Romeo · 4:34 PM ended 4:35 PM R I just refresh here and it is still shows up. It might affect the connectivity for this one. The other thing that we can do is to reset the network and re setup up again. Romeo · 4:36 PM I don't need priority device 4:36 PM R Yes. But the priority got stuck on it. And not able to remove. It might affect the speed of your internet connection. Romeo · 4:38 PM but all the connections are problematic its not just that one after a few hours many go wrong 4:42 PM R Yes. It is not just one. We are talking about the whole network here. Romeo · 4:43 PM then I won't prioritize anthing but the problem was before I started doing that 4:44 PM R Yes i understand that. We already figure out what causes that dropping and that is because of the other Nest router devices got out of sync to the main Nest router and that's why we push the update of the cloud service by pausing and unpausing of the device. And we are looking for the other issue which is the cloud service. Im sorry what i mean is the stuck in priority. Romeo · 4:46 PM ok what do i need to do 4:50 PM R Since the stuck in priority still not able to remove in the network even if we manually ended it. Next thing that we can do is to reset the whole network and re set it up again. To remove the stuck in priority. Hey, are you still there? Checking in -- are you still there? Romeo · 5:02 PM yes reset and start over? The whole network? That will take hours? Cant I just reboot it or remove that device? I already tried that 2 days ago doing it again would be frustrating to do over and over again 5:04 PM R For that one it just stuck in the network and even if we remove the device it is will still stuck on it. Romeo · 5:04 PM This is my second attempt at resetting the whole network I just reset it the other day 5:04 PM R I understand that. Even me if i have a 8 device and re setup again i will feel the same way. Romeo · 5:04 PM If this is going to just keep happening, I should just return the products then? this is the second reset attempt 5:05 PM R I understand that. What we can do is to observe the connection first. And check if the connectivity will become stable. And if the speed is still affected that is the time that we need to remove the priority device then. Romeo · 5:06 PM I don't need a priority device I won't prioritize anything anymore I just need stability 5:06 PM R Yes. For the pauses and unpauses that we made that is for the connectivity of all your Nest Wifi router and Google Wifi device. It will make stable your connection. The Stuck in priority is just for the speed. Since the network still prioritizing the device for the speed. Other device might experience slow speed at the time. Romeo · 5:08 PM so how about a reboot? ? 5:10 PM R It will not remove the stuck in priority by rebooting. Romeo · 5:10 PM so this is a known bug ?? so don't ever set priority again 5:11 PM R Some times it happened in the network and got stuck. Some times it is not. Romeo · 5:12 PM so it sounds like its a defective network if this is a known issue that just pops up and requires a full reset 5:16 PM R This issue happen in some network as well. And since we are not able to remove it from the settings in the app. Romeo · 5:20 PM So if I don't do a full reset I'm going to keep having this proble, and don't ever use the priority feature right? 5:20 PM R You can still used it. But it might still happened again to stuck a device in priority. Romeo · 5:21 PM this is not what I expect from a company liek google. to release a device with these sorts of problems
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Reviewed in the United States 🇺🇸 on September 9, 2020 by Christian Friedland
Style: Router Only
Size: Two Pack
Get a drink and your reading glasses. This is a long review, but it is the most honest one you will read about this product. If you are seriously not sure whether to purchase this, read this review. I am not an IT professional, but I am very experienced with ICT and networking, so this is going to be a (sometimes sarcastic), down-to-earth review that explains why you should probably avoid this product. The Google Nest WiFi routers in question are best for these types of people: - Those living in a one-story house that has ethernet ports in several rooms to maximize the router connection options. - Those who live in glass houses. - Those who are divinely charmed and have never had problems with any technology in their entire lives. - Those who employ a fulltime IT person who will handle any problems. - Those who are happiest when they have a problem to fix. This product is BOON for someone with this mindset. It really will be the gift that keeps on giving. - Those who are fulfilled when they have a problem to fix. You will never feel more enriched than after your third factory reset that resolves the issue for another month. - Those who enjoy mundane, repetitive tasks that include unexpected glitches and unpredictable failures that necessitate starting the task again. I have had the Google Nest Wifi (four routers in all) for eight months now (I have had three routers for almost a year, and added one in April), so this is not a reactionary review or one with limited time to evaluate the system. I reserve those for the feedback I send to Google regularly. This is the worst router and worst mesh system I have ever used or that I have installed for someone else (I have done four installs of other systems for friends and family). I NEVER recommend the Google Nest WiFi when someone asks me what to get. When people come over and they comment on the fantastic WiFi in our house (which is spread out with a full basement) and ask what system we use, I tell them and add "but if you consider getting mesh, there's a lot of drawbacks to mine that we need to talk about." Before the drawbacks, let me preemptively assure you that this is not "my problem". Here's how I know: - I have been on computers since 1984 and using the internet since 1988. I have set up multiple systems for myself and my friends or family since I was 18 years old. People call me to troubleshoot their technology. I can talk network switches and cabling and WiFi well enough that our building IT guy often calls me if he's out and we have a problem. - Before I started blaming Google's poor product, I examined every ethernet cable. I hooked them into multiple types of ICT to ensure the connection itself was not the problem. Even then, I ran new lines where it wasn't onerous. I cut and installed new ends for the cables if the line itself had been installed when we built the house. I purchased a new network switch. The common denominator in the problem was always Google Nest WiFi. - When one of the routers goes down, nothing has changed. I did not switch the connection to a new port. The power did not go out. No one lost internet access for even a second (and the app itself shows nothing). We have not moved furniture or installed titanium sheets between our walls or stuck a fork in a power outlet. It just happens. So why is this product so bad? In short: It consumes your time. Its failures are unpredictable and unexplainable in hindsight. What it offers can be had for less money or beaten by spending more money. - FULL FACTORY RESETS: In the last eight months, I have had to do a factory reset of the routers THREE times (I know it was three times because, for whatever reason, I cannot use the same network name after the reset... true story). This involves resetting the entire network, then restarting each device, creating a new network, etc. I never had to completely reset the Orbi system during the five years we had it. - UNIT RESETS: I have had to factory reset individual units an average of once a month because they inexplicably go from "great connection" to "weak connection" OR (as happened when my wife and I said "Happy New Year!" as we clinked champagne glasses last night) the unit simply goes offline. Nothing changed in our system-- no power blink or surge, no brief disruption of the network. - RESETS ARE TIME-CONSUMING: It takes about ten minutes to set up a unit and the setup often fails (unable to locate the device, timeout, unable to join device broadcast internet). Also, you will have to factor in what is lost in reconnecting ICT in your home when you reset your network. Maybe this does not sound so bad for great WiFi when it works properly. If you have 30-40 minutes you would like to spend doing this every couple of months, plus 10-20 minutes every month with individual units, that is your decision to make. IF YOU ARE STILL CONSIDERING PURCHASING THIS OR IF YOU ALREADY PURCHASED IT... SOME ADVICE: 1. Be prepared to stand over your phone, next to the device, and not let your phone black out or be interrupted by a phone call during the setup process. I'm serious. Tell anyone who is likely to call you that they need to wait an hour. If those things happen, you may as well start over with the setup process. This is like playing some old-school Nintendo games: NO SAVES. 2. Some people seem to think that, because each unit is wired to the modem, the units themselves do not have to be near each other. That is untrue. You will want full WiFi strength at each unit. Select your "base router" location, set it up, and then go to your second location. If you do not have a full WiFi signal, consider a different location. I'm not saying it will not work if you lose a WiFi bar, but if you get "weak connection" messages from the start, you will almost certainly be doing this all over again in the future. 3. If you are not patient and intuitive with technology and apps, this may become frustrating for you. Well, it probably will anyway, but the Google Home app is not the friendliest for setting things up because it wants to do everything for you, so all you see are some weird little shape animations that tell you nothing about what is happening. Patience is important here... if you walk away and your phone blacks out or the process completes and you do not move to the next step, you will probably have to start over. 4. Do not expect support from Google. Their support pages are not informative-- they seem to post mostly generic solutions (e.g., "Did you plug it in?"; "Is your internet connection working?"; "Are you on Earth?"; "Are you SURE this isn't your fault?"). You will probably never speak to someone in support. They have been experiencing higher than average complaints since at least April of 2021, so I don't know who is doing the math on their call volume, but they aren't doing the math correctly OR more and more people keep calling to complain. That latter option is actually more likely. The original review (four stars) that I wrote after having the product for a month or so: I purchased three routers for my house to replace an old Orbi with one extender. This is a very good system, especially if you have other Google products in the home (such as the Nest thermostat). The setup is not effortless, but as long as you pay attention to the app cues and instructions, it is not a big deal. What is a big deal, for me anyway, is that these routers seem to struggle sending a signal downward. Maybe my house's construction (2400 square feet with a full basement) is to blame. I get excellent coverage and speeds on the main floor and bonus room. However, in the basement, even directly below a router, the speed dips to around 25 Mbps (which is fine). I did not have this problem with Orbi (although I like the router-mesh setup much more overall compared to Orbi's router + extender setup).
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Reviewed in the United States 🇺🇸 on March 14, 2021 by SeventhFloorDown
Style: Router Only
Size: One Pack
Bought this to replace an old Asus OnHub that google decided to lock me out of the interface. Sure I could have just kept using it but I wanted to actually use the features so I bought this as a replacement. Tried the pro router initially but sent it back because something wasn't right and don't need the 6ghz channel. This router is so easy to setup and it provides coverage for all the devices in my house. It does automatic steering to the strongest band when your signal strength drops so low on the 5ghz that speeds go below the maximum they could get from the 2.4ghz Found out my nakamichi soundbar was interfering with the wifi causing speeds to drop so I had to change the settings on that to get speeds back up to spec. Looking forward to many more reliable google years
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Reviewed in the United States 🇺🇸 on January 26, 2023 by Eric B. Eric B.
Style: Router and Point
Size: Three Pack
We changed isp and the new modem & router location was installed in a terrible spot (installer insisted no choice due to location of outside wiring). Devices at the far end of the house couldn’t detect a signal at all. Did my homework and found this worked w Spectrum. Connecting was flawless. Each extender I added throughout the house tapped in within a minute. One household member works fr home as a software engineer and games at night, says this made a huge difference. Sef recommend, at least with our isp in a 2 story house, 4400 sq ft.
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Reviewed in the United States 🇺🇸 on January 28, 2023 by LCH in So Cal
Style: Router and Point
Size: Two Pack
I love this google nest!! Since working from home, I would get disconnected from my network most times while on webex video calls. Internet is necessary for my job so I'm so happy that I found out about this item. Since using it, I've went from my computer and TV buffering multiple times per day to ZERO!! Thanks google nest. I would definitely recommend this to everyone.
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Reviewed in the United States 🇺🇸 on February 8, 2023 by M