Keter Java

Overall, this is a GREAT product, but there are pros and cons. POSITIVES: it is huge, which is what I really needed to hold all my patio cushions; it seems to be very sturdy; I assembled it all by myself (one person) and had no trouble at all (very easy); it took a while to assemble, about 2 hours, but it was not difficult (the 2 hours includes a much-needed cocktail break!); it arrived ahead of schedule. NEGATIVES: the lid arrived with a crack in it, which I didn't see until I was on the very last step of assemblage; I plan to report the damage to the company (although I doubt they'll send me a new lid, we'll see?); the crack is actually okay because once I had assembled everything, it holds just fine even with the crack, and I secured it underneath with black electrical tape; the crack is disappointing since it's brand new (but it's not worth trying to return, because I had already spent 2 hours putting it together); another problem is that there were these four plastic caps I was supposed to have but they were MISSING from the packaging (but the trunk works fine without these caps, they were just aesthetic anyway; so again, I'm not going to stress about it). HOWEVER - this company needs to have much better quality control in knowing that ALL the parts are included in the box! I mean, come on! As for the crack, I realize it "might" have happened during shipping, but the caps were MISSING, which is no bueno!!!. I'm adding photos to show what I'm talking about. Regardless of all this, I'm really happy with the trunk, what a relief to have such a large storage box! :) ... show more

I purchased this to use as a hiding place for my autistic daughters Christmas presents. They are each in their 20's, and I have run out of hiding spots that they can't find inside :) I assembled this huge box myself quite easily in about an hour. I am convinced the reviewers who mention having to screw into places w/o holes didn't look closely at the pieces before they assembled it and were connecting things to the wrong sides- assembly of this item is a breeze. For what it is [a big PLASTIC box], the price is a bit high-especially when you deal with it in person. This isn't some "special" plastic, it's just a bigger version of the plastic storage crates you can get at any big hardware store. Still, you can close it with a padlock, right? Hmm. I have a lot of experience with locking things up thanks to my beloved Houdini daughters. As I was attaching the hasp lock to the box, I thought the screws seemed too short. I was right! An hour after I padlocked the box shut, my little 5'2" daughter walked over to check it out-and she OPENED the padlocked box with one good yank! The screw ripped right out of the top part and the hasp lock hung uselessly off the side, bent out of shape, high quality padlock still attached .So I took off the lock, hammered the hasp pieces back in shape, and reattached them to the box with much longer, thicker screws. The next day, my little petite lady daughter yanked it open right away AGAIN. You can't screw metal hasp locks into plain old plastic and expect that to hold. Pretty much anyone over the age of 8 or so could bust this open with a good yank. I went and bought a 16' chain yesterday, wrapped that tightly around the box, and put the padlock on that-now it's secure. If looks and a functioning lock are important to you, that's probably not a workable solution. But it's the only way to make this an actual "locked" storage box. Also, if you have large dogs, remember that this is a TALL box. I had to rethink about where I was putting it outside, because I realized the dogs could use it as a way to jump over the fence in the first spot I was thinking of. ... show more

Found the last panel to add was damaged; lined up with a punch in the packaging, the damaged panel would have leaked water. Contacted the seller, they wanted me to return the whole item. It was already 80% built! Contacted Keter and supplied photographs of the damage and said they would send out a replacement panel in 10 working days. That was 6 weeks ago and still nothing! ... show more

I would LOVE to give a review about this product however the broken pieces are still sitting disassembled. Almost every piece was broken. Most looked like damage from the warehouse or shipping but a couple of the smaller pieces looked like manufacturing errors which says a lot about the quality control of this product. I have sent emails and spoken with Keter as you need to contact the manufacturer to get the pieces. I needed A LOT - like really, just send me a NEW ONE. So far I have received 1 replacement piece. I do not have time to keep contacting them and waiting weeks for replacement pieces to arrive one at a time. This is being returned. Very disappointing. ... show more

I ordered in October and a part was missing. I have called Keter 3 times and each time I am told I will receive the part in 5-6 weeks. If you get and a part is missing, return it immediately, Keter won't send the part.

Unit arrived with only 3 of the necessary 4 corner posts. Also missing, was any form of assembly instructions. Bag of parts like screws and such was open, and taped back together, with open screw bags. Obviously, this unit was returned, and no on inspected it, and it got sent it right back out again to lucky us. Calling Keter, I was placed on forever hold on 3 different attempts. There is an email support option, but looking at other reviews, it seems it can take more then a single months to get anything, if you actually do. Also note that is just really cheap plastic. I doubt it would hold up in any kind of rainstorm larger then a drizzle. Since I had to re-box all of this up to return, it was a total pain. Strong recommendation to look for a better made, and better supported product. ... show more

I am able to store all of my outdoor cushions in this extra large deck box. It fits 8 sets of 2 patio chair cushions, 2 sets of lounge chair cushions and some decorative cushions. I love that the lid stays open on its own and has a soft close. It seems to be waterproof. We had heavy rain and everything inside the box stayed dry. The instructions for assembly were great and it hardly required any tools for the assembly. It looks great too. Delivery was earlier than promised. I highly recommend this box if you have lots of cushions to store. ... show more