HomeSeer HomeTroller PRO Smart Home Hub | Works with Z-Wave, Zigbee, Philips HUE, Ecobee, Nest, Tuya, Wemo, Rachio, LIFX, Chromecast, Node Red, MQTT and More
Condition: Used - Like New
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This item is eligible for return within 30 days of receipt
To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.
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Availability:
Only 1 left in stock, order soon!
Arrives
Tuesday, Jun 10
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Features
- LOCALLY MANAGED AUTOMATION: Your automations are managed locally (NOT in the cloud) for better speed, reliability and privacy.
- FREE INTEGRATIONS: Works with Z-Wave, Zigbee, Philips HUE, Ecobee, Nest, Tuya, Wemo, Rachio, LIFX, Chromecast, Node Red, MQTT and more.
- FREE REMOTE ACCESS: Includes MyHS Remote Access Service so you can monitor and control your home from anywhere.
- FREE CAMERA SUPPORT: Supports Live Views & Automated Recordings (with compatible RTSP cameras).
- CLOUD BACKUP AVAILABLE: Keep your system settings safe with our off-site backup service.
Brand: HomeSeer
Special Feature: Alexa, Google & IFTTT Integration with MyHS subscription
Color: White, Black
Max Number of Supported Devices: 1
Compatible Devices: Smart Home Products
Package Dimensions: 10.24 x 9.76 x 5.47 inches
Item Weight: 4.27 pounds
Batteries: Unknown batteries required.
Is Discontinued By Manufacturer: No
Date First Available: August 3, 2017
Manufacturer: HomeSeer
Frequently asked questions
If you place your order now, the estimated arrival date for this product is:
Tuesday, Jun 10
Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
To initiate a return, please visit our Returns Center.
View our full returns policy here.
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- Affirm Financing
- Afterpay Financing
- PayTomorrow Financing
- Financing through Apple Pay
Learn more about financing & leasing here.
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Top Amazon Reviews
Used to be great. New pricing for Alexa/Google makes it just another money grab, been a loyal cusztomer for over 10 years........good by
Reviewed in the United States on March 19, 2024 by Joe de
Edit: It's been a few weeks now and the system is still running strong and lightning quick. I'm completely done with home automation work for now. I recently added a MyQ garage door opener, and the free HomeSeer MyQ plugin works great! I paid for the LG ThinQ, Pushover, and Unifi plugins. My wife loves it, I love it, and my son loves the speed of his custom lighting events. We have 88 Z-Wave devices (according to the HomeSeer web dashboard). To clarify my initial review, what you're buying with this purchase is a small form factor Windows 10 machine that's been flashed with a preconfigured image. You'll have to set up HomeSeer the same way that you would if you installed it on any other machine. The software is great, so if you have some Windows admin knowledge and aren't afraid of getting (slightly) dirty, then this is a magnificent system. If you're looking for an easier route... well... I tried Vera years ago, I tried SmartThings, and I tried Hubitat. Vera was crap. Hubitat's setup was great, but the hub needed to be rebooted on a daily basis (you have to physically unplug the cord). SmartThings is mostly fine, but does not have local processing. We're still very, very satisfied with HomeSeer. Original review: After unboxing, it started up, and I had an ethernet cable plugged in. Immediately, I was unable to connect to the web interface. I hooked up a keyboard/mouse and monitor, and was greeted with a working system with the HomeSeer application running. So far so good, but it was going to take some system admin knowledge to get it rock solid. FYI, I found out later that when I had set up the networking connections I chose "Do not make this PC discoverable on the network." When you select this option, you're telling Windows that you're on a "public" network. You have to be on a "private" network to be able to connect to the web interface without a password, so you should select "Make this PC discoverable on the network." While directly connected with keyboard/mouse/monitor, I tried to set up the HomeSeer license. It came with an older version of HomeSeer (maybe 4.1.x.x). The license activation worked, but I couldn't connect my cloud account. I also couldn't get the setup process to restart (likely because of my own lack of familiarity). So, I googled for 5 minutes and discovered how to reset HomeSeer: Surprise, you just have to uninstall the application using Control Panel and reinstall whatever version you want. So, I downloaded the latest (4.2.19.0) and installed it. The developers had changed the sign up wizard so that the cloud linking was friendlier. Great, I thought! Except that one of the last steps is changing the default HomeSeer account name and password. That didn't work on 4.2.19.0. OK, so uninstall, download 4.2.17.0 and try that one? Yeah, that worked. I got my license activated and my accounts linked. Good stuff. At this point I had to plug in my Z-Wave dongle and try to pair a device. But, the dongle driver wasn't found. I went to the HomeSeer website, downloaded the driver and installed it, and Windows assigned it to COM3. Then I had to install the Z-Wave plugin from within the web GUI and add a Z-Wave interface (COM3). I paired a light switch and it worked. The speed of the local processing was blazing fast. You get what you pay for. No budget hub comes even close. Along the way I discovered that I could use RDP and switched to that at some point. I also wanted to use WiFi (it's just windows wireless networking, no big surprise). I spent the rest of the night pairing all of our devices throughout our house, creating Events, and installing even more plugins. Note: If you want HomeSeer to start automatically when you don't have a keyboard/mouse/monitor connected, then you need to install it as a service. They make this very easy: Right click the HomeSeer icon in the system tray (the bottom right of the screen), and select "Install as service." Unplug the keyboard/mouse/monitor and reboot. Make sure that you can connect to the web interface from another PC. After these initial setup woes, the software is a dream. It's very, very powerful. Events are amazing. The plugin support is great, but you do have to pay for some of the more advanced plugins. The ones I have set up (free 30 day trials) that I'm probably going to pay for are: LG ThinQ, Pushover, and Unifi (I have our Unifi Protect cameras integrated into HomeSeer). After I set everything up, I used the web GUI to upgrade to the latest version (back to 4.2.19.0)! It's a nice system. You do have to know what you're doing in the world of Microsoft Windows. I'm a software developer. It took me about 2 hours to get past the initial set up headache, and after that I spent about 8 hours adding devices and customizing our house the way we like it. I'm 95% done at this point, and the device is humming along, plus we have lightning quick home automation due to local processing. We love it! Great system. I highly recommend it!
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Reviewed in the United States on July 12, 2023 by J. Dawson
At one time this was a great product, arguably THE best product in its class. Unfortunately, the company decided they weren't making enough money, and their solution was to cripple their existing users' devices in the hopes of extorting more money from them. How long before it happens to you?
Reviewed in the United States on March 13, 2024 by Auntie Warhol
I purchased this device directly from HomeSeer (50% off on sale). The biggest problem with the HomeTroller Pro is they supply it with Windows Enterprise 2016 LTSB, a edition that only received mainstream Windows Updates thru Oct 2021 and will be end-of-life in Oct 2026. They make no mention of this in any of the sales materials. Some of the plug-ins assume that Windows 10 is updated to specific release levels that 2016 LTSB will never receive. So, the device has limited capabilities the moment it hits your doorstep. The effort to program the system is not trivial and one would likely expect their investment to last beyond 2026, just 3 years from now. In its current configuration (likely imaged roll-out), this device is a no-go. HomeSeer needs to bring it up to date not only with a longer lasting Windows 10 license, but also send it with the current version of HS4.
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Reviewed in the United States on July 24, 2023 by S. Hall
I had a Homeseer Z-S2 (I think) about seven years ago. It worked great until this year (no complaints about this unit.) When it died I bought the Homeseer Pro, figuring that it would be even better and more reliable. It was slight flaky from the beginning. It wouldn't connect with some devices (that had been pared with the previous controller) and I had to reboot it MUCH more frequently than the old unit (once a week vs. every three months.) Then, after about three months it just died. The unit still turns on and displays the devices, but it no longer controls anything. Save your money and buy elsewhere.
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Reviewed in the United States on October 22, 2023 by VirtualGrrl
Only one guy for customer service. His name is Tyler. Terrible service. He know what he doing. He has no respect to customer. He make me feel so stupid. I know the product is good. I still couldn’t use because he is not helping. He is very rude.
Reviewed in the United States on August 8, 2022 by YT
If you've ever seen the Monty Python skit "The Argument," you will relive it if you try to get support from Homeseer on this product. This unit has so many issues that require Homeseer's attention, buying this will cost you a week of your time, if they ever respond and their next update will start the support cycle again and again. Don't waste your time; not ready for prime time.
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Reviewed in the United States on June 28, 2023 by Zelda The Dogge
No matter how much you love the product nobody cares about helping you. Little to no support.
Reviewed in the United States on July 3, 2023 by JB