I love this product, but there are several things that I dislike about it. Here's what no one else tells you: it's not quite as powerful as I'd hoped. I'm cutting through quarter-sized-diameter honeysuckle bush branches and it's taking longer than I thought, or else honeysuckle is immensely dense wood; perhaps both. EDIT: Yes, honeysuckle is very dense but it's got to go! Once I've cut through a few of those, after about an hour, the chain is then loose and MUST be tightened or bad things would ensue. Common sense tells me this even if it's in the directions. Which, by the way, are AWFUL! That's the second thing. They make no sense. There are big steps missing from it; I had to take the whole thing to a mechanically-inclined friend to assemble it for me. He agreed that there were steps missing so it wasn't just me. Taking another star away from my review of it because "to tighten the blade, turn the screw clockwise" is impossible unless one is super-strength. The screw is too hard to turn with 68-year-old fingers. (The 80 year-old reviewer who thought it was so easy must have also been a weight-lifter!) Even holding the screwdriver down (so it won't get stripped) and then gripping the handle of the screwdriver with big pliers in the other hand, doesn't budge it. If I have to take this to a friend to tighten every time, that sort of negates its usefulness to me. EDIT: I was able to remove the screw on the top of the cover; once the saw chain assembly was exposed, I was able to tighten the chain because the screw that needed turning was more accessable. Go me, for solving the problem! Finally, the case. The case fits the parts and items that are being sent. It does NOT fit the assembled saw. Not in any way; not even with the battery pack off of it. That's ridiculous! Once it's assembled, you have a nice hard plastic case that fits....nothing. A little more thought in the design of the case would allow both. I am a designer and it's NOT THAT HARD to do good product design! I'm glad I have it but for those who are older and not terribly strong, these are serious drawbacks!
Reviewed in the United States 🇺🇸 on October 26, 2022 by Kindle Customer