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Gaggia

Gaggia RI9380/46 E24 Espresso Machine, Brushed Stainless Steel

Based on 3,213 reviews
Condition: New
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$457.21
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Arrives Thursday, Nov 12
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At a glance

Condition
New
Color
Brushed Stainless Steel
Model
RI9380/46
Capacity
2.1 liters
Dimensions
8"D x 9.5"W x 14.2"H
Weight
20 lb
Material
Brass, Plastic, Stainless Steel
In the box
Espresso MachineWater Reservoir,Reservoir LidDrip TrayDrip Tray CoverDecompression Duct TubePortafilterPressurized Double Shot BasketCommercial Single Shot BasketCommercial Double Shot BasketTamperCoffee Scoop

Features 5

  • Solid Steel Housing, Made in Italy
  • 9 Bar Espresso Extractions
  • Stainless Steel 58mm Commercial Portafilter
  • Commercial Three Way Solenoid Valve

Description

The Gaggia Classic Evo Pro is a made-in-Italy espresso machine that brews prosumer quality shots of espresso extracted at 9 bars of pressure. The commercial steam wand lets you Texture milk for a velvety microfoam, perfect for making Latte art like your favorite cafe. The heavy duty stainless steel commercial-style 58 mm portability Includes a commercial single and double shot filter basket for pulling expert espresso, and a pressurized basket for use with pre-ground Coffee or ESE pods. The updated Evo Pro also features updated pump mounting for quieter brewing and an updated boiler to better resist scale buildup and corrosion. With the Gaggia Classic Evo Pro, you'll get a versatile machine packed with commercial features, built to last for years.

Specs 33

Brand Gaggia
Capacity 2.1 liters
Color Brushed Stainless Steel
Product Dimensions 8"D x 9.5"W x 14.2"H
Special Feature 9 Bar Extractions, Commercial Components, Made in Italy, Self Serviceable, Steel Housing
Other Special Features of the Product 9 Bar Extractions, Commercial Components, Made in Italy, Self Serviceable, Steel Housing
Coffee Maker Type Espresso Machine
Specific Uses For Product Espresso

Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Thursday, Nov 12

Yes, absolutely! This item's return window has been extended for the holiday season: FREE refund/replacement until Jan 31, 2027.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

The BEST Espresso Machine in the PRICE RANGE
Color: Brushed Stainless Steel
I've been enjoying coffee for almost sixty years. I've worked as a barista in my early twenties. I know my way around coffee; particularly when selecting beans; the roast; how to get the best grind using the best grinder; how to achieve the best cup of coffee using almost every conceivable method and device. These days I am prefer a delicious, smooth-bodied, crema-rich cappuccino when I wake up. Unfortunately, health concerns have limited me to just one cup of coffee a day, so I make damn sure I enjoy the best tasting espresso or cappuccino every morning. Ordinarily, I would have been using my time-tested and still reliable 1968 La Pavoni espresso machine. This machine took me over a year to master and once I had it down, no other espresso machine even came close to pulling the finest tasting espresso or caps you could drink. But the La Pavoni is a bulky and intensively time-consuming machine to use; especially in the morning once you're out of bed and your brain still isn't operating at 100% until AFTER you've enjoyed your coffee. I needed to find and purchase an interim type of counter-type of espresso machine. Oh, I will still use my La Pavoni for that special occasion, because there still isn't, in my opinion, a machine that can produce a finer tasting espresso or cappuccino than the La Pavoni. After about a month of intensive research, which included reading and evaluating every review and recommendation I could find, the Gaggia Classic Pro is the model that kept coming up as the best in its price range EVERYWHERE. And then I started looking at the Youtube videos. Almost to a video, it was the Gaggia Classic Pro that was heralded as THE espresso machine to buy in its price range. And another surprise: the Gaggia Classic Pro had been receiving this endorsement going back decades. Another big plus: Gaggia is an Italian company that has the inside scoop on coffee...that's all they do. They make coffee machines. I decided to purchase the Gaggia Classic Pro...and man oh man was this ever the right choice. It did take a couple of tries, even from this seasoned user, to appreciate all the ins and outs of this machine. The machine is far more sophisticated than it looks. But can it produce a satisfying espresso or cappuccino? And can it steam or foam up milk like no one's business (providing you know what you're doing and you don't scald your milk...and especially if you have a talent making espresso art)? I only use bottled water so as not to build up sediment inside the machine. I like to keep my equipment cleaned, well maintained, and operational at all times. You need to understand how this machine is put together in order to master all of its secrets. My suggestion is: check out the HUGE volume of Gaggia Classic Pro Youtube videos online. They will teach you everything you need to know in order to get your Gaggia to produce the type of enjoyable espresso or cappuccino you like. But you do need to understand how the boiler and the rest of the components work together if you really want to achieve the finest results from the Gaggia Classic Pro. I have paired my Gaggia Classic Pro with the latest model of Baratza's burr grinders in order to affect the perfect grind of the whole beans I use. And, by the way, I grind only the amount of beans I need for that morning's coffee. The balance of my 1Lb once a month purchase of whole beans are kept in a sealed, but valved container in order to release the CO^2 that coffee beans give off. I set the burrs to the finest possible grind setting. I have found with the Gaggia Classic Pro, one of the secrets is to NOT tamp down the coffee to the point of a severe compression. Make sure the amount of coffee is evenly dispersed and then lightly tamp it down. Don't forget to run hot water through the group head in order to preheat it. I also recommend purchasing an inexpensive hand held timer. You'll need it. You'll understand why after viewing many of the Youtube videos featured about the Gaggia Classic Pro. When you're ready to make your cup, place a preheated cup under the group head and let 'er rip. When the light goes off, press the OFF button. Then follow the Youtube recommendations for using the steam wand, otherwise you will run out of pressure before you obtain the type of steamed or foamed milk you need. And make sure you clean off the steam wand IMMEDIATELY after use and then let a blast of steam go through the wand to unclog it on its inside. And always use bottled water. NEVER use tap water with a Gaggia Classic Pro. If you do, your machine will die an early death in a couple of years instead of lasting a couple of decades. I recommend the Gaggia Classic Pro with a full five star rating. It is, without any doubt, the finest espresso machine anyone can purchase in this price range. It offers superior workmanship made from superior components and materials; it is a remarkably well-engineered device; it is an attractive model to place on your kitchen counter; it is easy to clean and maintain; and it will produce for you the tastiest espressos and cappuccinos at home for you to enjoy. ... show more
Reviewed in the United States on December 2, 2022 by R. Klein
Bang for your buck espresso machine
Color: Thunder Black
Best espresso machine purchased, insane quality and durability. The coffee is fantastic all the time. Only issue I found was that it is a bit tough to lock the Portafilter from the get go as the new seal is tough and needs to be adjusted or used a few times for it to successfully allow the Portafilter to lock all the way. It is quiet in comparison to other machines. And fits well in a small place. ... show more
Reviewed in the United States on August 18, 2026 by Ernie
La mejor
Color: Brushed Stainless Steel
Review Image by Edith Manuel Iglesias Labrada
Review Image by Edith Manuel Iglesias Labrada
First of all, I want you to know that I am not paid or given anything for free for this. Also, know that if you have no problems with plastic or other foreign materials and automatic machine and save time, this is not your machine. Knowing this, I wanted a pure machine with healthy and durable materials with extreme quality and extraordinary coffee extraction and with a professional rod and a price that I could pay, that's where this machine won because for me it had everything I was looking for, I read all the negative comments that this machine had on Amazon and in forums I have checked them all and for me nothing to see is a quality coffee machine in every way. I am not a barista or anything like that, but I really like the espressos and drinks that I prepare, although it takes a lot of learning and play with the machine so that you can do everything right and that the machine performs at 100%, I have already prepared vevidas and machine does not lose strength or anything like that, but as I say, it takes play with it to find the times, but it is something I like and enjoy trial and error. As you can see in my photo, I have nothing, only what comes with the machine, no modifications or anything when I have my coffee station complete, I will upload an update of this machine without filter or anything, just the real thing, if you want the best of the best, this is your machine. ... show more
Reviewed in the United States on July 21, 2026 by Edith Manuel Iglesias Labrada
My Journal to a perfect espresso.
Color: Brushed Stainless Steel
Review Image by Dionysios and Maria
I love espresso. I had scheduled 3 weeks staycation to spend at home with my wife and she gave me her blessing to create my own barista station with anything I would like. My mission was to watch many videos and order from amazon all that was needed to accomplish this. I did manage to create a very functional setup. After many trials by ordering, trying and returning several items, I have concluded to the following listing, with categories as essential, nice to have and optional, along with my commentary. The reason of this review is to provide you my weeks of extensive research, review, testing and evaluation of several products and give you some options to consider. I'll not make any money out of this neither get any benefit besides the satisfaction that I am able to help you. Essential: Gaggia RI9380/46 Classic Evo Pro, Small, Brushed Stainless Steel ~ $399 https://www.amazon.com/gp/product/B07RQ3NL76 No other espresso machine comes near to this most awesome qualifications for a home barista, reliability, longevity and quality than this little monster. If you can find it under $400, it is a steal. I appreciate the upgrades from the previous models and the excellent online resources that can guide you to the right direction. They are so many youtubers that can teach you how to use it properly. I am extremely happy with this purchase. Essential: CUISINART Coffee Grinder, Electric Burr One-Touch Automatic Grinder with18-Position Grind Selector, Stainless Steel, DBM-8P1 ~ $59.95 https://www.amazon.com/gp/product/B00018RRRK I already owned this Grinder. It is working very well and with the following optional mod, you can make it to produce even finer grind. By accomplishing this, you can save $$$. Optional: Romeda Aluminum Tape, 2 inch x 65 Feet Foil Tape (3.9 mil), Insulation Adhesive Metal Tape, High Temperature Heavy Duty HVAC Tape, Silver Tape Aluminum Foil Tape for Ductwork, Dryer Vent, HVAC ~ $7.59 https://www.amazon.com/dp/B09BHWMSTD I found a way to mod my grinder (check online for a instructions of how to do that) using this Aluminum tape and produce finer espresso grind. Nice to have: 1LB – Patented Airtight Container | Multi-use Vacuum Container Works as Smell Proof Containers for Ground Coffee and Coffee Bean Containers. White Floral ~ $17.76 https://www.amazon.com/gp/product/B07RJZRMP8 When I open a big bag of coffee, I use this container to hold all the excess. Essential: Coffee Gator Coffee Canister, Stainless Steel Airtight Coffee Containers for Ground Coffee with Date-Tracker, CO2-Release Valve, Measuring Scoop & Travel Jar - Medium, 16 oz, Silver ~ $17.99 https://www.amazon.com/gp/product/B014HG645M if you want to have fresh beans, you need a place to put them. Nice to have: Pyrex Prepware 1-Cup Measuring Cup, Clear with Red Measurements ~ $9.97 https://www.amazon.com/dp/B0000CFMZN You'll find out that is nice to have a container to collect the water before you pull a shot from your machine and not using the drip tray. It is very versatile and can also be used to fill the machine with filter water from your refrigerator. Essential: Milk Frothing Pitcher 350ml/600ml/900ml/1500ml (12oz/20oz/32oz/50oz) Steaming Pitchers Stainless Steel Milk/Coffee/Cappuccino/Latte Art Barista Steam Pitchers Milk Jug Cup with Art Pen,12oz ~ $9.58 https://www.amazon.com/gp/product/B07KFYXTRR You'll use it every single time you pull a shot to get the steam out of the single boiler and also when you ready to froth milk. Nice to have: Empty Amber Glass Spray Bottles - 2 Pack - Each Large 16oz Refillable Bottle is Great for Essential Oils, Plants, Cleaning Solutions, Hair Mister - Durable Nozzle w/Fine Mist and Stream Setting ~ $19.98 https://www.amazon.com/gp/product/B01G98Y1BA Before I place the coffee beans into the grinder, I spay them by using this bottle with water and eliminate all the static that can be produced during the grinding process. I owned these bottles and was able to use them for that purpose. Of Course you can get a much smaller one... Essential: Transparent Dosing Cup 58mm, Antistatic Plastic Barista Coffee Powder Espresso Dosing Cup Sniffing Mug Powder Feeder Compatible with all 58mm Portafilter Baskets 58mm US ~ $7.99 https://www.amazon.com/dp/B0BPSHY4GJ After the grinding is over, I use this cup to measure 16g of grinded espresso beans on the digital scale and then add them on the portafilter (I do add the 51mm paper filter first). Essential: Greater Goods Digital Espresso & Coffee Scale - 750 x 0.1g, Mini Scale with 6 Units for Jewelry, Coins, Herbs, Food and Small Precise Things ~ $14.99 https://www.amazon.com/dp/B07SJTXGN7 A perfect espresso shot is a measured espresso shot. The only way to know if you produce good coffee is by trying, adjusting, measuring and dialing your accessories. This little scale does everything that you needed for very well and is well worth it. Essential: 58mm Portafilter Funnel, Espresso Dosing Funnel with Magnetic, Lightweight Aluminum Espresso Funnel, 58mm Dosing Funnel ~ $8.97 https://www.amazon.com/dp/B0CJJXPNQT After you place the grinded coffee from the measuring cup to the portafilter, you using this magnetic funnel to contain the coffee into the designated area. Essential: NEOUZA Coffee WDT Distribution Tool Accessories, Aluminum Handle, 0.4mm 6 Stainless Needles, Espresso Powder Stirrer ~ $9.99 https://www.amazon.com/dp/B0BW3R282H Everyone is using this little tool to distribute the coffee and avoid channeling. Nice to have: Francis King Home Barista Espresso Tamping Station - Portafilter Stand for Single or Double Spout - Raised Tamp Mat - Essential Espresso Accessories ~ $9.99 https://www.amazon.com/dp/B0B4VSBLZ2 I made a decision to go to this inexpensive tamping station for two reasons. One that is just helps me handling the portafilter on an elevated and secure location and two that is pretty simple to clean and use. And yes, it was cheaper and goes with the aluminum style with the rest of the units on my setup. Essential: Normcore 58.5mm Coffee Tamper V4 - Spring-loaded Tamper with 15lb / 25lb / 30lbs Replacement Springs - Anodized Aluminum Handle and Stand - Stainless Steel Flat Base ~ $43.99 https://www.amazon.com/dp/B09BTLP4P1 This is the final moment: The portafilter is on the tamping station after you have used all the prior tools and you ready to use your tamper. I have conteplated to use a distributor and never really appreciate what it does. I found that by tamping the portafilter left and right, it places the grind in position and by using this precise tamper it does the job fine. Yes, that tamper is very well made and it is no surpise that is #1 on sales and reviews. I insert the 58mm paper filter on the portafilter. I run for 4 sec the machine to get the water into the boiler and ready for extraction by wiping the head and then I insert the portafilter. Nice to have: Knock Box for Coffee Grounds - Innovative Barista Accessory with Improved Handling - Coffee Knock Box for Espresso Machine, Black ~ $19.95 https://www.amazon.com/dp/B07QTCXTK5 You can either use this or a trash can or the glass pitcher after you completed your espresso shot. I found this unit very well build, great quality. Essential: Magnetic Hooks 304 Stainless Steel Hooks Heavy Duty Magnets Hanging Hooks for Refrigerator Grill Toolbox Cabins Outdoor,Cruise Essentials Camper Accessories,4pack(Silver,1.3in-2) ~ $16.99 https://www.amazon.com/dp/B0BRL582NP I personally, like when is over, to have my portafilter hanging on the side of my machine. It is personal preference and that hook allows me to do that. Essential (Cleaning): Aieve Coffee Cleaning Brush Set, 7 Pcs Espresso Coffee Brush Kit includes Cleaning Towel, Wooden Coffee Grinder Brush, Nylon Brush for Coffee Pot, Pasta Maker ~ $9.59 https://www.amazon.com/dp/B0CYGT9VVJ Will use when most of these brushes when is time for cleaning, either your grinder, or the table or the machine. Haven't use all of them yet. Essential (Cleaning): 58-Milimeter Backflush Insert, Metal ~ $5.97 https://www.amazon.com/dp/B0016C8ZO4 Will use when is time for cleaning. Haven't done that yet. Essential (Cleaning): Urnex Espresso Machine Cleaning Powder - 566 grams - Cafiza Professional Espresso Machine Cleaner ~ $16.98 https://www.amazon.com/dp/B001418KNS Will use when is time for cleaning. Haven't done that yet. Essential (Cleaning): Gaggia Decalcifier Descaler Solution 250ml (3 Bottles) ~ $16.95 https://www.amazon.com/dp/B01LIEI7TM Will use when is time for cleaning. Haven't done that yet. Nice to have: Aieve Coffee Paper Filter Compatible with Breville Barista Espresso Coffee Maker, 58 mm Espresso Filter Puck Screen Portafilter Paper (400 Pcs) ~ $8.99 https://www.amazon.com/dp/B0B5DP647F Keeps the head of the machine clean and helps with the distribution of the water. I prefer to use a paper filter vs a metal and that way I don't have to chase it out of the puck bucket when is time for cleaning. Nice to have: Aieve Coffee Paper Filter Compatible with Breville Barista Espresso Coffee Maker, 400 Pcs 51 mm Espresso Filter Puck Screen Portafilter Paper ~ $7.99 https://www.amazon.com/gp/product/B0B5DPVDW7 For the bottom of the portafilter. Will help with the distribution of the water, a sweeter taste easier cleanup. Nice to have: European Style Tea Coffee Cup Set Black Gold Gradual Vintage Ceramic Cup Coffee Mug With Spoon&Saucer Set Used for Latte, Americano, Cappuccino, Tea, Beer (2 pack) ~ $29.99 https://www.amazon.com/gp/product/B093GS6J6R After all this hard work, it is nice to have something to appreciate your good coffee. Nice to have: Hobnail Glass Tumbler with Bamboo Lids and Straws, Borosilicate Iced Coffee Cup 22 oz/ 650ML for Smoothie Juice Hot and Cold Drinks ~ $17.98 https://www.amazon.com/dp/B0CYGSWRHK When is time to make my fredo espresso or any other iced coffee style, that is my goto cup. Nice to have: Zulay Kitchen Executive Series Milk Frother Wand - Upgraded & Improved Stand - Ideal Coffee Gift - Coffee Frother Handheld Foam Maker For Lattes - Electric Milk Frother Handheld For Cappuccino ~ $19.99 https://www.amazon.com/gp/product/B074ZL35DH To use when is time to make a cold froth. I use it in conjuction with my milk frothing pitcher (after is placed on the freezer for couple minutes to get even colder temperature) Optional: UPKOCH 2Pcs Boxes filter paper storage box coffee station organizer for countertop coffee filter organizer espresso filter paper coffee filter case filter basket Italian plastic white ~ $9.49 https://www.amazon.com/dp/B0BNSNMPPG It is nice to have a place for the two 58 & 51 filters. The choice is yours if you want these boxes or another container. Optional: Flat Plug Power Strip, 6 Ft Ultra Thin Flat Extension Cord, 3 Outlets 3 USB Ports(2 USB C) Multi Plug Outlet Extender with No Surge Protector for Cruise Ship, Travel, Dorm Room Essentials ~ $9.99 https://www.amazon.com/dp/B0BM3K436M It is nice to have all your appliances connected without showing all the cables around. Optional: Mind Reader 6 Compartment Upright Breakroom Coffee Condiment and Cup Storage Organizer, Black ~ $16.49 https://www.amazon.com/dp/B0169ZDUSI Very nice organizer for all your essentials when you ready to go to work. Optional: Dish Drying Mats for Kitchen Counter Coffee Mat Under Sink Mats for Kitchen Waterproof Dish Mat Drying Kitchen Mat Bar Mats for Countertop Coffee Bar Accessories (Black A, 12"*14.5") ~ $7.49 https://www.amazon.com/gp/product/B0B9B1NWH2 It keeps the counter clean and your wife happy. Optional: DK177 Coffee Mat Coffee Bar Mat Hide Stain Absorbent Drying Mat with Waterproof Rubber Backing Fit Under Coffee Maker Coffee Machine Coffee Pot Espresso Machine Coffee Bar Accessories-19"x12" ~ $7.98 https://www.amazon.com/dp/B0BW7L7DSX Like the one above, after you hand wash some of the units, you can let them dry on this Mat before you put them away. Optional: 3 Pieces Kitchen Towel Hooks Round Adhesive Dish Towel Hook Premium Chrome Finish & Easy Installation Wall Mount Hand Towel Hook Ideal as Bathroom, Shower or Outdoor Towel Holders ~ $6.98 https://www.amazon.com/dp/B099S55BD9 Where do you want to have your towel placed? In your machine? In your counter? In the mat? or hanging? It is up to you. Optional: eufy by Anker, HomeVac H11,Cordless Handheld Vacuum Cleaner,Ultra-Lightweight 1.2lbs,5500Pa Suction Power,USB Charging, for Home Cleaning ~ $59.99 https://www.amazon.com/dp/B09MQB9BF5 From time to time, I find myself using a wetted paper towel to pick up what is left from the coffee grinds on the mats. This little and handy vacuum allowed me to keep my area clean and also connected to the power strip that is already there with the other units. Remember that keeping your area clean before, during and after your shot is complete, is very important. Hope you find this extensive review of various items helpful. Despite what you hear from many people about the boiler issues or other minor complains, this machine is amazing, it has past the test of time and will be reliable for years to come if you take care of it. I can tell you that by using it every day, I found myself more comfortable and happy with the results and my learning experience is awesome and wish you the same. Have a nice cup of coffee and enjoy a blessed day. Update Aug 8 I have made some extra purchases and want to give you an update: Optional: Professional Espresso Distribution Tool - Adjustable Depth and Dual Head Coffee Tamper - Stainless Steel, Double-Sided Coffee Leveler - Espresso Machine Accessories (Gun Metal, 58.5mm) ~ $11.49 https://www.amazon.com/dp/B0CM68DDYR I like this little unit that have a leveler and a heavy tamper all in one for an excellent price and didn't want to skip. One think I like is that without placing extra pressure, the weight of the unit itself it adjust the pressure of the portafilter. So far is an excellent choice 2 for 1 and highly recommended. Optional: IMS 55 mm Precision Group Head Screen - GA 200 IM ~ $13.93 https://www.amazon.com/dp/B00WWM6O40 Lots of reviews online recommended this screen for a better water flow. I did it but I cannot tell a difference so far. Optional: E&B Lab NT (NanoTech) Double Espresso Portafilter Basket 58mm Ridgeless (18) ~ $26.99 https://www.amazon.com/dp/B0BF7R2RXT Same like the previous item, i made the upgrade just because everyone says it is good filter. I haven't notice a difference yet. Nice to have: Group Gasket-E61 (Red), Silicone, E61 8mm, SYNCHKG060251 ~ $6.04 https://www.amazon.com/dp/B00OX59S5Q Recommended upgrade. It does make the installation of the portafilter on the head much easier and is a very cheap upgrade. Nice to have: Ibyx Elegant Sliding Tray for Your Coffee Maker & Heavy Kitchen Appliances - Patent Pending - Sturdy, Slides Easily from Under The Cabinet - Rolling Appliance Tray for Countertop with Wheels 16"x13" ~ $39.99 https://www.amazon.com/dp/B0C1KSG5Q5 Recommended upgrade. It places the unit under my cabinets and when I want to fill the water, I just pull them out. Nice to have: Espresso Cup with Handle, Stainless Steel Espresso Accessories, Double Spout Metal Measuring Cup with Dual Scale, Espresso Shot pitcher with V-Shaped Mouth, 3.4OZ/100ML ~ $8.99 https://www.amazon.com/dp/B0CLP441W8 It is silver and a little cup that is nice to have when you make a cold coffee like a fredo espresso. ... show more
Reviewed in the United States on July 17, 2024 by Dionysios and Maria
Started good but went very bad, Questionable handling of the boiler issue on this model
Color: Brushed Stainless Steel
UPDATE 2/2025: My machine was impacted by the flaking boiler coating (google Gaggia evo boiler issue). I sent this fact along with all my info needed to confirm I was impacted and under warranty - They responded quickly, but I received a form letter in response that ignored all the information I provided and re-requested the same info I already included in my initial request (including that I did in fact have the flakes as an active issue). It is also my opinion that they strongly implied third parties that did testing for them were responsible for the boiler issue. They further implied that the machine was "safe" but they would replace it with a machine they (and likely the third party) had confirmed was also safe if the flaking occurred. You see the issue here... I replied asking what I was actually going to get as a replacement - same coating, aluminum boiler with no coating (not what I paid for), or something else - and that responses is still pending. So, based on the letter I received that was clearly driven by the lawyers and the lack of response to my follow-up questions - I now question the company as a responsible company. My guess is the lawyers are driving this as they have not done a recall or contacted known owners, and I am known to own the impacted unit as I had to register to get a missing 1 shot basket when I first bought this unit. I have now purchased a new machine from another manufacturer (Bezzera) and could not be happier with that machine. I am going to go ahead and get the replacement from Gaggia as my original machine does me no good in its current state. But this experience has changed my opinion of Gaggia as a company. The customer service was great, but their company polices have damaged their brand in my mind. *** Initial Review Below **** I have been roasting my own beans for over a decade and have historically used fully automatic espresso machines to save time/mess in morning. I recently decided to get some experience with a manual machine and started looking at several significantly more expensive machines than this Gaggia with PID, thermo-blocks/Double boilers, etc. based on feedback across the internet. I am VERY happy with my decision to go with the Gaggia. The $'s I saved were handy to more than cover the cost of additional accessories (tamper, bottomless filter, grinder, etc). that I required to make the move to manual. The machine… I am pulling great shots that far better than my previous machines made. Simple to use and has a 58mm portafilter. Switching from brew to steam on this machine is not an issue at all (was one of my concerns). By the time I am done cleaning the portafilter the steam is ready. I am now thinking this might be my long-term machine. I know there are people that will say you need a much more expensive machine to get a great espresso, but I find this machine to meet my needs and to have quality of build to last. I typically make 2 cappuccinos at a time and this machine is more than up to the task. I also like the ability/availability of mods this machine if I decide I want more "features" in the future. NOTE: the Gaggia Classic Pro comes with the 9 bar spring that many say is a must modification on the original. That said, what really stood out for me is this... My box was missing the single shot basket. The website said it was included, the manual said it was not included. I don't do single shots so this was not a big issue for me. But, I fired off an email to Gaggia customer service to see what would happen as I was not going to go through the hassle (time without machine) of an amazon return just to maybe get a filter basket I dont plan on using very often (ie. I didn’t know if it was missing from the box or was a product change). My email to Gaggia was responded to in 1 business day and a new filter basket is on its way free of charge without any hassle. These days customer service can be iffy at best, my experience with Gaggia has been a very pleasant surprise. ... show more
Reviewed in the United States on March 14, 2024 by Jim
Fantastic Espresso Machine with Great Features and Excellent Customer Support
Color: Brushed Stainless Steel
Review Image by Parampreet
Review Image by Parampreet
I've been getting into the espresso hobby over the past few months and wanted to upgrade from my $40 "espresso" machine that I've used for the past two years. After thorough research, I decided to go with the Gaggia Classic Pro (GCP) over options from Breville, Casabrews, or DeLonghi for several reasons: 1. Modifiability: The GCP can be upgraded to match the performance of a $1000+ machine with modifications like the Guagino mod and PID mod. Additionally, it’s easy to replace any part on the GCP, supported by a helpful community. 2. Portafilter: The GCP comes with a 58mm portafilter, which is standard on commercial-grade machines. This means no need to upgrade accessories if I ever decide to upgrade from the GCP. 3. Brand Reputation: Gaggia is a reputable brand, known for quality and durability, with a long history of manufacturing in Italy. 4. Recommendations: The GCP is highly recommended by many enthusiasts. Despite the Breville Bambino Plus having some features that the GCP lacks, I found that I could overlook these differences. I've been using the GCP for about a month now and have noticed a significant improvement in espresso quality compared to my old $40 machine. Learning to use the Gaggia Classic Pro has been enjoyable, and I have no regrets. However, there are a few negatives I'd like to mention. The most significant issue is the "BoilerGate" problem. Gaggia started using Teflon coating in their boilers, which can flake off over time. I tested my machine by running steam and brew cycles and noticed black flakes in the water. I had to return the machine, but the seller promptly sent me a new, upgraded Thunder-Black Gaggia Classic Pro with a new aluminum, non-coated boiler. Models manufactured in 2024 have a non coated boiler according to the seller. Overall, I'm very satisfied with the customer support from Whole Latte Love. Another minor issue is the drippy steam wand. This seems to be normal due to condensation buildup, even when the wand is closed. I simply keep a cup under the steam wand or position it over the drip tray to catch the drips. I also replaced the OEM drip tray with a low-profile thin drip tray to better accommodate a scale and an espresso cup. Overall, I'm very happy with the Gaggia Classic Pro. I wanted a machine under $500, and the GCP is one of the best in this price range. Despite the boiler issue, I'm pleased with the quality of espresso and look forward to using it for a long time. ... show more
Reviewed in the United States on July 1, 2024 by Parampreet
Game changer for coffee enthusiasts
Color: Brushed Stainless Steel
I've had this machine for a little over six months and it's absolutely killer. I've changed up my routine entirely since then and only drink espresso-based drinks. It's never had an issue, it is not a complicated machine to use, and for the price it is an amazing upgrade to daily life. The only room for an upgrade that I would even consider is to have a unit with a double-boiler, because using the steam wand does take quite a bit of time to transition, especially given that the steaming function may be a tad bit weak compared to commercial models, which nuke your milk compared to this machine. Some tips for anybody a bit new to this as I was: 1.) Make sure to purchase a quality grinder alongside it. If you're going to use this machine properly, the grind size absolutely MUST be dialed in, and can be very frustrating if you're trying "pre-ground espresso" or working with a grinder not capable of these fine grinds. 2.) If making multiple drinks, always pull espresso first, then steam your milk for all of the drinks. As the machine operates either at shot-pulling temp or steaming temp, you must prep your drinks in this order, you will do a lot of waiting for the boiler to change temps otherwise. 3.) Get a back flush basket for your portafilter. This is pretty crucial maintenance, it keeps your machine circulated and minimizes the oils sitting at the group head. Though you'll have to take that apart and clean it occasionally (super easy prev.maint. as well) 4.) Give your steaming function some time. While the steamer may not build up as much pressure in as little time as some other models... it still builds great pressure, but with more time. Give it a couple of minutes after you've started the steamer function to use it, and you'll be able to start actually getting results on your latte art/cappuccino foam quality. 5.)Check out the inline community. It's got one of the most extensive modding and support communities as far as I know, and there are people creating full-blown builds on this specific model. Thid may be the way if you start really locking in on the most quality coffee in the world - I dare say that this machine is capable of it. For the price of the actual unit, you can NOT beat the quality. Sure, it takes a bit of finnicky adjustment when it comes to workflow, especially for multiple guests. But like any machine, it can be optimized to your routine, and you can start really kicking ass in the mornings. It will impress family, roommates, and yourself once you lock in this niche hobby. You will not regret it, and at the end of the day, you will save SO much friggin money after the initial cost. Even with its trivial shortcomings, 5/5 product well done Gaggia. You will not return this. ... show more
Reviewed in the United States on June 27, 2026 by J.
Super value, excellent coffee, love it
Color: Brushed Stainless Steel
Love it after several months of daily use. Heats up fast, easy to clean, makes a darn tasty espresso. The milk frothing wand is more than adequate for making a couple lattes on weekend mornings. Enjoy the small footprint too. NYT recommended this and it is awesome.
Reviewed in the United States on September 12, 2026 by sookie23
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