EUHOMY Nugget Ice Maker Countertop, Max 34lbs/Day, 2 Way Water Refill, Self-Cleaning Pebble Ice Maker Machine with 3Qt Reservoir, Ideal for Home, Office, Bar, and Party. (Silver)
Condition: Used - Like New
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Features
- NUGGET ICE TYPE - EUHOMY nugget ice is a customized style of ice for people who like to chew on your ice. The softer airy ice makes you enjoy chewing without hurting your teeth. Soft nugget ice can absorb the drink's flavor and bring you fantastic taste. When you desire a cold drink in summer, due to its unique size, nugget shape ice can fill the entire glass and cool the drink faster..Two ways water refill: Support two different ways to refill water to meet various needs.
Description
Why my ice cubes are sticking together? The ice may be left in the water reservoir, and you should stop the machine and restart it when the ice cubes melt. The “Ice Full” indicator is not on when the ice basket is full There are two situations you may have. One is the ice full sensor failed, and you need to contact consumer service, and the other is that infrared detection is affected by solid light. “ON/OFF” stays solid on and “CLEAN” flashes Wait 30 minutes for the ice maker to return to normal. Or you can press and hold the “CLEAN” Button to start cleaning, then press “ON/OFF” to restart after cleaning is done. No indicator lights up on display Not connected to a power source. The other situation is the fuse blows. “Add Water” indicator is on. Lack of water; Water floater is stuck. Nugget ice maker Bullet ice maker Cube ice maker Nugget ice maker Nugget ice maker Cube ice maker Bullet ice maker
Brand: EUHOMY
Model Name: IM-03G
Product Dimensions: 17"D x 10"W x 17"H
Capacity: 30 pounds
Wattage: 170 watts
Brand Name: EUHOMY
Model Name: IM-03G
Manufacturer: E EUHOMY
UPC: 196852810253
Number of Items: 1
Included Components: ice maker
Model Number: IM-03S
Part Number: IM-03S
Capacity: 30 pounds
Wattage: 170 watts
Voltage: 120 volts
Ice Production per Day: 34 pounds
Item Dimensions D x W x H: 17"D x 10"W x 17"H
Refrigerant: R600a
Material Type: Stainless Steel
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Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
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To initiate a return, please visit our Returns Center.
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Top Amazon Reviews
Color: Stainless Steel Sliver
Size: 34lbs
I purchased this machine and it worked beautifully for maybe a week or two and the. It started making these very loud noises. The noises got more frequent and then the machine quit working altogether. I would turn it on and it would try to run and then tell me to add water. I attempted to get a replacement through Amazon but the 30 day term deadline had just passed and I was told to take it up with Euhomy directly. I followed all the prompts and troubleshooting they provided first and then was taken to their website where I found a support email. I contacted their support team and explained the issues and they came back within 24 hours with more troubleshooting options. After going through those, I responded again stating that it did not work and they had a few more options to try… But ultimately we could not get it to run. Once we determine that the machine was faulty, they had a replacement sent to me within two days. I’ve had the new machine now for a few weeks with no loud noises and no issues so far! It Makes the little sonic type ice which is fabulous! The support team was very helpful and very quick to respond and I am very happy with my machine now and hopefully will not have any problems in the future!
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Reviewed in the United States on June 16, 2024 by jennifer m.
Color: Stainless Steel Sliver
Size: 34lbs
I bought this despite the reviews where people were having issues so close to purchase, thinking of course, that won't happen to me. Well, it did. Two weeks shy of it's one year anniversary, this icy puppy has given up it's bone. It had been moved inside to our kitchen after our travels and was making ice fine, albeit noisily. There were no indications that there was a problem. Then it recently started squeaking and the next morning the entire watery contents were spilled all over the counter and on the floor - right under the refrigerator it was sitting next to😮💨. So disappointed. At the price we paid, it should last at least a year! After helping me clean up the mess and consoling my sobbing ugly crying, the curious family engineer (real life went to school engineer) pulled the cover off to figure out what failed. The assessment (See pics) - based on the scale marks and rust, this thing has been leaking for a while and basically rusted out. The water is leaking out of the metal cooling chamber. I am probably just going to replace with the half price version at the big box warehouse store. At least I won't feel so taken advantage of about the price and I can take it back if it breaks before the year is out. Recommendation: Do NOT buy! It was nice while it worked, but I do not recommend this ice maker/brand based on my experience and the other reviews where it failed after such a short time. ----------------- Previous Review: We bought this for our outdoor kitchen in our RV so we would have enough ice without having to do ice trays. It makes wonderful ice. I love the size and texture and probably go through three 32 oz. cups packed to the brim each day and there is still enough for the rest of the family to have some too. lol This icemaker does get hot and is a bit loud for use inside a rig if you are just planning to leave it plugged in on the counter. In the outdoor kitchen though, the noise isn't a problem. We leave ours running 24/7 so we do leave the outdoor kitchen hatch propped open slightly in the summer to keep the air moving so it doesn't overheat. We have ours hooked up to a water supply so I don't have to constantly add water. I can't imagine that it would go very long without being refilled because it makes ice pretty fast. The ice bucket is only slightly insulated, but because it is nugget ice, it melts fast anyway. So if you want to build up an ice stash, you would need to transfer the ice to the freezer. Depending on how warm the ambient temperature is, the ice in the basket sometimes also stays wet. So far, we are two months in on the Gulf Coast heading into summer and it is still making great ice using it every day. Overall, even being more expensive than the regular countertop ice makers, I would still buy this one again. Recommend.
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Reviewed in the United States on June 8, 2022 by chyning1
Color: Stainless Steel Sliver
Size: 34lbs
June 28, 2024: As you'll read below in my original review, I was not happy that Euhomy wanted me to replace a malfunctioning pump on my very new ice machine. I'm so happy to report that when I said no way, they sent me a new machine without argument or hoops to jump through, and it's been working fabulously ever since. So now that it's been working well for about four months, I'm happy to update and say that I still love love love having nugget ice available all the time, and it's greatly increased my water intake (yay!). I'm very happy with the customer service, even if I was annoyed at first. I mean, to be honest, the good customer service is why I purchased from Euhomy in the first place, so I'm glad they came through. My review happily goes from 1 star to 5. Original review, Feb 20, 2023: I'm so upset! I purchased this ice machine on November 2nd, 2023. It's been working great and I've loved having nugget ice! But my ice machine broke last week. The add water button continually flashed, no matter what I did. So I contacted customer support. Long story short, they had me remove the back of the machine, which was a pain in the butt and which I will probably never get back on exactly correctly. They had me test the interior floater in the upper water tank as well as the water pump. The water pump is bad. ***They want to send me a water pump and have me install it!*** They even included a link to instructions, which tells me this is not an uncommon occurrence. I purchased this brand of ice machine specifically because of all the glowing reviews here about their great customer service. Offering to send a new water pump and have me install it on a 3 1/2 month old machine is unacceptable, as far as I'm concerned. The email offering to send me a water pump ends with this: "If this is inconvenient for you, we fully understand and respect your decision. Please let us know how you would like to proceed." So I responded, "Thank you but no, I do not want to be responsible for replacing a water pump in a brand new ice machine. Respectfully, I request a replacement machine." Maybe that's all it will take, but I'm not holding my breath. So frustrating.
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Reviewed in the United States on February 20, 2024 by Echo S
Color: Stainless Steel Sliver
Size: 34lbs
Just realized I hadn't written a review until I had to replace it. Worked fantastic for 8 months, but then the breaker fuse for the outlet flipped.🙄🤦♀️ My fault. Did make an awful noise after that. I didn't have it connected to a surge protector and it never worked again. Did all the cleaning and troubleshooting and it still wasn't any good. Contacted manufacturer and they responded quickly. Communication was great, they asked for a video. Within 48 hours they shipped a new one out to me with zero cost and it arrives in 2 days! The customer service is the reason I chose this brand and I'm glad I did. Connected new one to a different outlet but on a surge protector this time. Actually seems to work better than last one. 🤷🏻♀️ I won't complain. I didn't set it up as soon as I got it cause didn't have time, but we were without ice for a week and everyone in the house wasn't happy. I'll still see if I can fix the other one as they didn't require me to send it back.
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Reviewed in the United States on December 24, 2022 by Kelle Braun
Color: Stainless Steel Sliver
Size: 34lbs
EDIT TO ADD UPDATE: I received a new machine promptly and also a full refund. Turn around time on communication was delayed due to the time zone difference, but over all I found them responsive and helpful. The situation was resolved to my satisfaction. Machine number 2 didn’t make it 30 days until it was screaming like a demon possessed. We unplug it to make sure it is completely defrosted but can’t leave it running more than a couple of hours until the screeching begins. It has already started doing the same thing the last one did: full of water but fill light cones on although the float seems to be working fine. I do not expect to have this one much longer but at least it is free, right? One final note, and the one that upsets me most of all, is that I have received two requests from customer service to delete my negative review. I can only wonder how many have been removed. BOTTOM LINE: Great ice for the limited time it works. This machine is crap. A total waste of money with a serious design flaw. Buyer beware. ———— Original review. We LOVED this while it lasted, but it didn't last 90 days. I had it up and running by 10/31, and it was dead by 1/10. It started making low, hollow, creepy moans by mid-December. The last couple weeks it was in operation, it made very loud squealing noises. According to the user manual, the lights were indicating that it was constantly defrosting. We turned it off and unplugged it frequently to alleviate the noise. It was used and cleaned per the manufacturer's recommendation. I believe it threw a bearing and burnt up the pump. The phone number listed for support is not a working number. Email response from customer support was average--about 24 hours for each back and forth. Among the trial and error support, I had to disassemble the machine, removing 16 screws to remove the back to check for a second tank and float and to determine if the pump was working. I managed to give myself a nasty cut on the sharp internal edges, and that was my final straw. After a week, they have agreed to send a new machine. They have promised to ship the new one in two days. They would not refund my money because I purchased it through Amazon and not directly from the company. The Amazon return window, however, is closed. As much as I liked the machine, I regret not pursuing a refund. I have the feeling I am going to be right back in the same position in another three months based on the other reviews I am seeing and then I will just SOL.
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Reviewed in the United States on January 19, 2024 by Tami
Color: Stainless Steel Sliver
Size: 34lbs
Began using this same design ice maker (under a different name) about 2 1/2 years ago, connected directly to a RO water system. This kept the unit very clean and the ice was superb. Operation was automatic, 24/7 running daily thanks to the direct water line connection. The ice is perfect. The unit just runs and runs and while it isn't a speed demon, it is consistent and can fill the bin in about 3 hours. I think most of these countertop nugget ice makers are essentially the same but housed in different enclosure designs. My primary must have feature is a water line connection. That's why I stay with this particular design and it has become "The Devil I know." Here are the caveats that I'm willing to live with due to the satisfaction with this unit when it works flawlessly. 1. It will die in some way. Likely in about 2 years or so. In my case, something failed in the ice making component that freezes and pushes out the ice and it expanded upward and broke apart in pieces and even forcing the plastic enclosure top piece completely off the unit. Not recoverable. For this reason, you should consider the extended warranty, which I'll be exploring submitting a claim after the holidays. 2. If you store a spare unit after some initial use like I did after I got an identical second new ice maker unit for half price after about a year of owning the first one, make sure it is very clean. I just put my spare back in service after a year and the pump didn't work. I fixed it by opening up the back panel to blow some compressed air through the pump to free the "sticktion". In conclusion, buy the extended warranty, enjoy the ice, enjoy the direct water connection, keep it clean, possibly use RO water and keep a spare unit for when it eventually fails in some way after 18 - 32 months. When you consider how nice the ice is for what works out to about $25/mo over 32 months for two machines, it's not that expensive (IMO). We use it all day every day.
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Reviewed in the United States on December 22, 2024 by RL
Color: Stainless Steel Sliver
Size: 34lbs
So, after reading reviews on this and several other 'name brand' nugget ice makers, I chose to go with Euhomy IM-03S. Why? Because I came to the belief that it would be a solid product, but most importantly, if there were issues, Euhomy would promptly resolve them. No run around. Sad to say that after 3 months of regular use, the filler float mechanism (in water reservoir) malfunctioned, and the machine would no longer make ice. I contacted Euhomy and they asked me to provide pictures and video to support my claim, which was easy enough to do. They agreed to ship me a new replacement, and it arrived promptly. When unboxing it, we saw that it was damaged (dented), but otherwise fully functional, so we contacted Euhomy again to explain the condition. They offered a partial refund, which we accepted. The new machine is a little louder, but is making ice just fine. We now have 2 icemakers (one non-functioning), as Euhomy didn't want the first one back. We aren't sure what to do with it, but good problem to have, I guess. Moral of the story: BUY THIS ICE MACHINE. It makes REALLY GREAT nugget ice and our family is addicted to it. You will not be disappointed in its performance. And, MOST importantly, IF you have an issue like we did, buy with confidence knowing that EUHOMY is the kind of company (rare these days) that will STAND BEHIND THEIR PRODUCT.
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Reviewed in the United States on July 13, 2022 by John Dabbs
Color: Stainless Steel Sliver
Size: 34lbs
UPDATE: Customer service did reach out to me again and offered a partial refund. At least it wasn’t a total loss. If they can get their product working longer than a couple months then it will be a great machine, but for now if you sort to most recent reviews you can see how they are all 1 star because the ice machine doesnt last. Too bad because it was a great machine, while it worked. First off, I want to clarify that this is the first ever negative review I’ve ever given after buying thousands of items from Amazon throughout the years. With that said, the ice machine worked great for a month, then leaked all over the counter one night. The leak was coming from inside the machine somewhere, all connections on the outside were good. It made a HUGE mess overnight, ruining some other items on the countertop and making a huge pool of water on the floor below. (It was connected directly to a water line so the water kept coming throughout the night) I contacted customer service who said I need to send them several pictures, description and a video of the problem. I did all this, then they sent another email asking for everything all over again. I sent it again. Then they finally replied saying I need to remove the over 30 different screws, dismantling the entire machine, then send them more videos of the inside. I told them I don’t feel comfortable taking the whole thing apart, and they never responded again. Now I’m out the money and had a horrible experience trying to get the issue resolved. I do not recommend buying this machine, find another from a company that might actually last longer than a month and a company who will actually back their product when it’s defective.
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Reviewed in the United States on August 10, 2024 by Meagen Nielsen