1.0 out of 5 stars | PRODUCT ARRIVED DAMAGED & WITH ROACHES
Color: Pink Velvet
Let me just start off by saying you get what you pay for. This futon is VERY cheaply made in China and looks nicer than it is. It’s VERY firm and not comfortable at all and it’s a foam cushioning that will eventually just deform. Now.. when I received the box it was huge - which I expected but it was SUPER GLUED (basically) shut. It was IMPOSSIBLE to open. Anyway I finally got it out of the box and I see this HUGE disgusting cockroach. Dead but still a roach. I’ve received packages before and I have seen bugs fine whatever, spiders but a whole ROACH. I saw a review before I purchased about bed bugs in someone’s brand new futon and I was like oh there’s no way that could happen. So I’m already upset but I decided ok it came from a factory in China, let it go. So then I open up the futon as it comes folded over and I notice a TEAR in the bottom right by the zipper where the legs/tools are stored - ok annoying I just paid $200 plus tax for something I expect to be BRAND NEW and not damaged. After miserably unboxing this futon and convincing myself it’s fine, decided whatever, it’s in the bottom. No one will see. TWO DAYS LATER only two days - tell me why I see ANOTHER roach in the morning dead on its back (obviously disposed the other one). My apartment is BRAND NEW built in July 2018. And when I moved in I had no problems. No one else has a problem in this building and I assumed it was dead because my apartment was fumigated for insects when I moved in as a precautionary due to the heat. I’m fully convinced this tear in the futon is/was housing cockroaches and I’m 100% returning it. Unbelievably disappointed. I might have just had bad luck and I STRONGLY advise purchasing from this company with caution. As it was packaged prior to being delivered to amazon - I don’t blame amazon. And I certainly don’t blame this apartment building. BEWARE.
Reviewed in the United States on September 11, 2018 by tjudyd
1.0 out of 5 stars | The manufacturer does NOT back up the warranty!
Color: Navy Linen
Had the futon for a little over a month as seating in my living room. Had a guest five weeks after purchase, they slept on the futon for two days. On the second day, the futon would not return to the seating position but stayed flat. I called the manufacturer who told me that since I didn't have the paperwork that came with it, they could not open a claim and I was stuck with the defective futon. She was very rude and said although sold through Amazon they don't keep those records! BUYER BEWARE!!
Reviewed in the United States on April 24, 2018 by LJ
5.0 out of 5 stars | A Perfect Budget Futon
Color: Navy Linen
I needed some extra seating for my tv room, but I didn't want to spend a fortune. I searched Amazon first, because it's my go to for...everything. Sadly, I haven't had much luck with Amazon furniture, so I was hesitant when I saw this highly rated at $159, but I saw the thousands of reviews and decided to pull the trigger. First, the box. I loved that shipping box: not ONE annoying staple, which, for me at least, means no cuts. The futon itself came wrapped in a cloth protection cover, with the legs neatly hidden in a zippered compartment underneath the bottom of the futon. Second, the assembly. I have put together a lot of furniture over the years, for myself and family members. I normally rate the assembly process in one of three ways: 1) how many glasses of wine I drink during the assembly process, 2) how many breaks I take during the assembly process, and 3) how many hours elapse before I call my husband and tell him if he doesn't take over, I'm throwing it away. So, using this scoring process: 1) 0, 2) 0 and 3) 0. In this case, a 0 score=perfection! The only thing that needs to be done is screwing on the legs, and that takes about 15-20 minutes. That's it! As for the comfort, yes, it is firm. Again, it cost $159. I certainly didn't expect down filling, and this won't get daily use in my house, so the foam cushion works. I will probably buy some pillows for the back, but the bottom doesn't bother me. I think it will work as an extra bed in an emergency too. I personally prefer a firm mattress, and many others do too. If we have a guest who prefers something softer, we have a mattress topper that we can use, problem solved. Overall, I'd say trust the reviews. If you need an affordable seating option, this is absolutely the best bet.
Reviewed in the United States on March 15, 2017 by Kelly
1.0 out of 5 stars | Easy on the eyes. Hard on your back.
Color: Grey Linen
I bought the couch and the lounger, and I am disappointed about both. First, both pieces look great! They look sleek and modern, straight out of an Italian furniture catalogue. But that's about the only thing going on for them. Besides their aesthetic value, their functionality is limited. I have a slim build (5'10" and 155 lbs) and I cannot stand sitting on them for longer than 20 minutes. The foam padding is very very thin, and not high-density. You can feel the inner structure after sitting on it for 20 minutes, and sometimes the mechanism that holds the backrest up will suddenly snap and you'll fall back! Kinda scary... not to mention a hazard since you may slam your head against anything placed behind the fouton. If you sit on it for longer than 45 minutes, your back will begin hurting. As a sleeping surface, it is rather useless. If you lay on it for 30 minutes you will feel the same discomfort as sitting up. I placed a nice, plush mattress topper on it hoping that would do the trick, but it only makes it feel like marginally better. Like I said... pretty to look at, but it lacks any functionality!
Reviewed in the United States on July 30, 2017 by Fernando T
5.0 out of 5 stars | I love this! I live in a small one bedroom ...
Color: Grey Linen
I love this! I live in a small one bedroom apartment, so I wanted a couch that could turn into a bed for guests. I couldn't have picked a better/cheaper option. I feel so good about this purchase! It's firm, but comfortable. The back is adjustable, and the great thing is it looks like it's worth hundreds of dollars! If you're debating on going with this one, GO FOR IT!
Reviewed in the United States on March 29, 2016 by jackie