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Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack

Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack

Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
Cardo DMC/Bluetooth PACKTALK BOLD Motorcycle Communication and Entertainment System With Natural Voice Operation, Sound By JBL, Connect 2 to 15 Riders (Dual Pack) (Black, 2 Pack
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Features

  • Natural Voice Operation - With our all-new, always-on, natural voice operation feature, you will never have to press a button, turn a wheel or move a slider again, because we have just empowered your voice.
  • Sound By JBL - Music and motorcycling are both great passions. Cardo-JBL partnership delivers – for the very first time – an ultimate listening experience
  • DMC - Dynamic Mesh Communication (DMC) solves all Bluetooth usual pains and turns PACKTALK BOLD into the most capable motorcycle communication system in the world.
  • General Features - Waterproof and Dustproof, Bluetooth 4. 1, Up to 13 hours talk time and up to 1. 6 km bike to bike range, Interchangeable boom and corded microphone options, Self-adjusting volume, Built-in FM radio. *To use with Half Helmets please purchase the FREECOM Half helmet kit
  • Bluetooth intercom: up to 1.6 km / 1 Mile

Description

With our natural voice operation feature Whether you ride with a buddy or in a group from 2 to 15, just say "hey Cardo", and your PACKTALK BOLD will do the rest. It even connects directly to Siri and Ok Google. 40mm-wide, high-definition speakers by JBL and specially-tuned audio processor deliver a sound experience like no other. DMC enables to connect with up to 15: Stay connected whether you are riding in duo, a group of four or a pack of fifteen. Enjoy the highest quality, long distance reception of Up to 1600 meters/1 Mile FM radio: Built-in FM Radio with RDS for automatic selection of the strongest signal Share your play list or favourite radio station with your passenger Charge while you ride: Just plug your unit to a battery pack or your 12V charger and use your unit while charging. Full remote-control ability and easy customization of settings with the Cardo Connect App for iOS android phones. Smart audio mixing: Sophisticated algorithms make sure that all your audio sources – FM radio, music, mobile calls and intercom work together in parallel. Universal connectivity: Connect your unit to any Bluetooth headset of any substantial brand. What's in the box: Pack Talk Bold, Pack Talk Bold audio kit, 40mm HD Speakers by JBL, Corded microphone, Hybrid microphone, Glue plate Freecom4+, Rectangular Velcro pads, Square Velcro, Speaker relocates (boosters), pads, USB cable


Manufacturer Cardo


Brand Cardo


Model Packtalk Bold Jbl Dual


Item Weight 1.1 pounds


Package Dimensions 8.11 x 4.49 x 3.58 inches


Item model number PTB00101


Batteries 1 Lithium Polymer batteries required. (included)


Is Discontinued By Manufacturer No


Manufacturer Part Number PTB00101


Cover Included Communication system and accessories


ASIN B07MYB95SX


Customer Reviews 4.1 out of 5 stars 932 ratings 4.1 out of 5 stars


Best Sellers Rank #726 in Automotive (See Top 100 in Automotive) #1 in Powersports Helmet Communication


Date First Available September 7, 2016


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • Natural Voice Operation - With our all-new, always-on, natural voice operation feature, you will never have to press a button, turn a wheel or move a slider again, because we have just empowered your voice.
  • Sound By JBL - Music and motorcycling are both great passions. Cardo-JBL partnership delivers – for the very first time – an ultimate listening experience
  • DMC - Dynamic Mesh Communication (DMC) solves all Bluetooth usual pains and turns PACKTALK BOLD into the most capable motorcycle communication system in the world.
  • General Features - Waterproof and Dustproof, Bluetooth 4. 1, Up to 13 hours talk time and up to 1. 6 km bike to bike range, Interchangeable boom and corded microphone options, Self-adjusting volume, Built-in FM radio. *To use with Half Helmets please purchase the FREECOM Half helmet kit
  • Bluetooth intercom: up to 1.6 km / 1 Mile

Description

With our natural voice operation feature Whether you ride with a buddy or in a group from 2 to 15, just say "hey Cardo", and your PACKTALK BOLD will do the rest. It even connects directly to Siri and Ok Google. 40mm-wide, high-definition speakers by JBL and specially-tuned audio processor deliver a sound experience like no other. DMC enables to connect with up to 15: Stay connected whether you are riding in duo, a group of four or a pack of fifteen. Enjoy the highest quality, long distance reception of Up to 1600 meters/1 Mile FM radio: Built-in FM Radio with RDS for automatic selection of the strongest signal Share your play list or favourite radio station with your passenger Charge while you ride: Just plug your unit to a battery pack or your 12V charger and use your unit while charging. Full remote-control ability and easy customization of settings with the Cardo Connect App for iOS android phones. Smart audio mixing: Sophisticated algorithms make sure that all your audio sources – FM radio, music, mobile calls and intercom work together in parallel. Universal connectivity: Connect your unit to any Bluetooth headset of any substantial brand. What's in the box: Pack Talk Bold, Pack Talk Bold audio kit, 40mm HD Speakers by JBL, Corded microphone, Hybrid microphone, Glue plate Freecom4+, Rectangular Velcro pads, Square Velcro, Speaker relocates (boosters), pads, USB cable


Manufacturer Cardo


Brand Cardo


Model Packtalk Bold Jbl Dual


Item Weight 1.1 pounds


Package Dimensions 8.11 x 4.49 x 3.58 inches


Item model number PTB00101


Batteries 1 Lithium Polymer batteries required. (included)


Is Discontinued By Manufacturer No


Manufacturer Part Number PTB00101


Cover Included Communication system and accessories


ASIN B07MYB95SX


Customer Reviews 4.1 out of 5 stars 932 ratings 4.1 out of 5 stars


Best Sellers Rank #726 in Automotive (See Top 100 in Automotive) #1 in Powersports Helmet Communication


Date First Available September 7, 2016


Shipping

This product includes free shipping to all US addresses.


Delivery

Unless otherwise stated above, most products arrive within 2-3 business days. Larger items may take 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Features

  • Natural Voice Operation - With our all-new, always-on, natural voice operation feature, you will never have to press a button, turn a wheel or move a slider again, because we have just empowered your voice.
  • Sound By JBL - Music and motorcycling are both great passions. Cardo-JBL partnership delivers – for the very first time – an ultimate listening experience
  • DMC - Dynamic Mesh Communication (DMC) solves all Bluetooth usual pains and turns PACKTALK BOLD into the most capable motorcycle communication system in the world.
  • General Features - Waterproof and Dustproof, Bluetooth 4. 1, Up to 13 hours talk time and up to 1. 6 km bike to bike range, Interchangeable boom and corded microphone options, Self-adjusting volume, Built-in FM radio. *To use with Half Helmets please purchase the FREECOM Half helmet kit
  • Bluetooth intercom: up to 1.6 km / 1 Mile

Description

With our natural voice operation feature Whether you ride with a buddy or in a group from 2 to 15, just say "hey Cardo", and your PACKTALK BOLD will do the rest. It even connects directly to Siri and Ok Google. 40mm-wide, high-definition speakers by JBL and specially-tuned audio processor deliver a sound experience like no other. DMC enables to connect with up to 15: Stay connected whether you are riding in duo, a group of four or a pack of fifteen. Enjoy the highest quality, long distance reception of Up to 1600 meters/1 Mile FM radio: Built-in FM Radio with RDS for automatic selection of the strongest signal Share your play list or favourite radio station with your passenger Charge while you ride: Just plug your unit to a battery pack or your 12V charger and use your unit while charging. Full remote-control ability and easy customization of settings with the Cardo Connect App for iOS android phones. Smart audio mixing: Sophisticated algorithms make sure that all your audio sources – FM radio, music, mobile calls and intercom work together in parallel. Universal connectivity: Connect your unit to any Bluetooth headset of any substantial brand. What's in the box: Pack Talk Bold, Pack Talk Bold audio kit, 40mm HD Speakers by JBL, Corded microphone, Hybrid microphone, Glue plate Freecom4+, Rectangular Velcro pads, Square Velcro, Speaker relocates (boosters), pads, USB cable


Manufacturer Cardo


Brand Cardo


Model Packtalk Bold Jbl Dual


Item Weight 1.1 pounds


Package Dimensions 8.11 x 4.49 x 3.58 inches


Item model number PTB00101


Batteries 1 Lithium Polymer batteries required. (included)


Is Discontinued By Manufacturer No


Manufacturer Part Number PTB00101


Cover Included Communication system and accessories


ASIN B07MYB95SX


Customer Reviews 4.1 out of 5 stars 932 ratings 4.1 out of 5 stars


Best Sellers Rank #726 in Automotive (See Top 100 in Automotive) #1 in Powersports Helmet Communication


Date First Available September 7, 2016


abunda_amazon_reviews This unit has been awesome. The button controls are much more user friendly than other systems I tested prior to purchase. I've been using this unit regularly over this past 3 months, winter in the Northwest (rain, wind, cold, etc.) and no issues. Highlighting that with thick battery heated gloves I've used the system flawlessly. All that said, the owners manual is crap, nearly useless. The app for phone could use some help too but I pretty much used it once to get things initially setup and haven't gone back to it sense... At least until spring gets here and I start doing some group rides where I'll have to leverage the app to connect with other rides. But the manual and app don't take away from the huge benefits of the system. Some pros: - Excellent operation with my android phone. Stream music, directions via map app, hands free answering of phone calls, etc. - Noise canceling. I'm running a 2017 Victory Octane with the equivalent of no mufflers (meaning loud) and am able to have great conversations via boom mic and speakers that come with the system. - Excellent battery life. In the last week I took off on a 450 mile (nearly 10 hour drive) and battery was still going on this unit. If only my phone was able to hold up as long! - No issues with the weather. Most of my riding has been in the rain over last 3 months and have had no issues thanks to tight seal over charging port. - Sound quality. While I'm unable to compare to other brands/units available, I can say that I have no issues with the sound quality. Again, I'm using this in combo with a very loud bike and with easy to use volume control and great fit into the helmets pre-designed positioning I listen to anything I want and enjoy for hours. - Support by the company was good. Didn't have much of an interaction, and contacted via email, but I had a response within a day and instructions were pretty basic so easy to follow. Cons: - Owners manual sucks... which is an understatement at best. - App is not as intuitive as it should/could be, even more so when considering how horrid the manual also happens to be. I'll add I've since purchased two more units for family and promoted this to friends, some of whom have also purchased and are pleased with the unit, too.;;Reviewed in the United States on March 5, 2018;;5.0 out of 5 stars;;Game changer, even for the lone wolf;;iamFozz;;;The product works well and pretty much does everything it says it will do, but it has one troubling weak point. On a long and windy trip all three of our packtalks developed cracks in the antennae and one completely snapped with the antennae hanging on by wires. I called and Cardo does not sell replacement antennae, but will cover it under warranty. Given that all three are having the same problem, I'd have to say that this will be a real weakness if you intend to use this product extensively. The warranty coverage is good, but doesn't help much when you're traveling everyday and can't get a replacement til you get home.;;Reviewed in the United States on June 20, 2017;;3.0 out of 5 stars;;Great Product With One Serious Flaw;;Rob;;;Very easy to use if all you need is bike to bike communication. After reading product reviews and user manuals for all the leading bluetooth systems I chose the Packtalk. For intercom communication between two or more bikes it couldn't be simpler. Just put the units in DMC mode, pair them to the pack creator, and start talking. When you turn them off and back on again they automatically connect to the pack. I only used them to talk to my wife on her own bike, and they worked flawlessly. I was also able to make a phone call to another rider that did not have intercom mode, but did have phone connectivity. It gets a little complicated when you want to listen to music or GPS, but I don't use those features. The only reason I gave it four stars instead of five is the manual is not very good. You're better off learning from YouTube videos than reading the manual.;;Reviewed in the United States on May 8, 2016;;4.0 out of 5 stars;;Very easy to use if all you need is bike to ...;;QuikDraw;;;I was pretty excited to get these for my wife and I to use while each riding our own bikes, but after having owned them for several months I'm a little disappointed. Things I like: -Once setup the DMC mesh works great. -I will turn off bluetooth on my street glide special and use the Packtalk to listen to music from my phone via bluetooth. Audio is good! -Battery life seems to be pretty great! I haven't tested the waterproof aspect but feel confident that it will deliver as advertised should it get wet. Things I'm not so happy about: -The velcro backing on the boom mic sucks. It has completely fallen off of the mic on both mine and my wife's. I ended up using the other mic that has the small wire rather than the boom, but we're going to have to find some industrial strength velcro and cut to fit on my wife's boom mic b/c it will not stay mounted in her helmet as is. -My wife's set has an issue where audio cuts out, both music and voice. I've reconnected all cables and made sure nothing is pinched, but it is not working like it should. I opened a support case online with Cardo about the issue, but I never received any reply from them (even after sending a follow-up email on the open case). -I wish you could update the devices from the mobile app rather than having to connect to a computer. I own many different devices that use bluetooth, and they all have this ability. -This is not necessarily a negative, but these devices will do a TON of things, and as such are pretty complicated. I've figured out a few of the basic things my wife and I will use and know the button presses required for those. The app definitely helps navigate the device's use, but without a handlebar phone mount you will need to memorize some button presses on the device itself.;;Reviewed in the United States on May 29, 2018;;3.0 out of 5 stars;;Has some great features but some flaws as well.;;Zach;;;Cardo has the worst customer support I've ever seen in the motorcycle industry. They have no options for damaged items except to pay full price for a replacement unit. My headset was damaged in a crash, the outer case was cracked. The unit works fine, it just needs a new case. Cardo refused to either send me a new case or have me send it in for repair. I will never do business with this company again. I've owned many Sena headsets and have had no problems with them. I'll likely buy Sena when this unit fails.;;Reviewed in the United States on October 24, 2018;;1.0 out of 5 stars;;Poor customer support;;Amazon Customer

Shipping

This product includes free shipping to all US addresses.


Delivery

Orders placed now will arrive in 6-9 business days. Tracking information will be automatically provided as soon as your order ships.


View our full shipping policy here.

Returns

This product can be returned within 30 days of delivery for a full refund. Please visit our returns center to begin a return.

View our full returns policy here.

Top Amazon Reviews


5.0 out of 5 stars
By iamFozz - Reviewed in the United States on March 5, 2018
Game changer, even for the lone wolf
This unit has been awesome. The button controls are much more user friendly than other systems I tested prior to purchase. I've been using this unit regularly over this past 3 months, winter in the Northwest (rain, wind, cold, etc.) and no issues. Highlighting that with thick battery heated gloves I've used the system flawlessly. All that said, the owners manual is crap, nearly useless. The app for phone could use some help too but I pretty much used it once to get things initially setup and haven't gone back to it sense... At least until spring gets here and I start doing some group rides where I'll have to leverage the app to connect with other rides. But the manual and app don't take away from the huge benefits of the system. Some pros: - Excellent operation with my android phone. Stream music, directions via map app, hands free answering of phone calls, etc. - Noise canceling. I'm running a 2017 Victory Octane with the equivalent of no mufflers (meaning loud) and am able to have great conversations via boom mic and speakers that come with the system. - Excellent battery life. In the last week I took off on a 450 mile (nearly 10 hour drive) and battery was still going on this unit. If only my phone was able to hold up as long! - No issues with the weather. Most of my riding has been in the rain over last 3 months and have had no issues thanks to tight seal over charging port. - Sound quality. While I'm unable to compare to other brands/units available, I can say that I have no issues with the sound quality. Again, I'm using this in combo with a very loud bike and with easy to use volume control and great fit into the helmets pre-designed positioning I listen to anything I want and enjoy for hours. - Support by the company was good. Didn't have much of an interaction, and contacted via email, but I had a response within a day and instructions were pretty basic so easy to follow. Cons: - Owners manual sucks... which is an understatement at best. - App is not as intuitive as it should/could be, even more so when considering how horrid the manual also happens to be. I'll add I've since purchased two more units for family and promoted this to friends, some of whom have also purchased and are pleased with the unit, too.

3.0 out of 5 stars
By Rob - Reviewed in the United States on June 20, 2017
Great Product With One Serious Flaw
The product works well and pretty much does everything it says it will do, but it has one troubling weak point. On a long and windy trip all three of our packtalks developed cracks in the antennae and one completely snapped with the antennae hanging on by wires. I called and Cardo does not sell replacement antennae, but will cover it under warranty. Given that all three are having the same problem, I'd have to say that this will be a real weakness if you intend to use this product extensively. The warranty coverage is good, but doesn't help much when you're traveling everyday and can't get a replacement til you get home.

4.0 out of 5 stars
By QuikDraw - Reviewed in the United States on May 8, 2016
Very easy to use if all you need is bike to ...
Very easy to use if all you need is bike to bike communication. After reading product reviews and user manuals for all the leading bluetooth systems I chose the Packtalk. For intercom communication between two or more bikes it couldn't be simpler. Just put the units in DMC mode, pair them to the pack creator, and start talking. When you turn them off and back on again they automatically connect to the pack. I only used them to talk to my wife on her own bike, and they worked flawlessly. I was also able to make a phone call to another rider that did not have intercom mode, but did have phone connectivity. It gets a little complicated when you want to listen to music or GPS, but I don't use those features. The only reason I gave it four stars instead of five is the manual is not very good. You're better off learning from YouTube videos than reading the manual.

3.0 out of 5 stars
By Zach - Reviewed in the United States on May 29, 2018
Has some great features but some flaws as well.
I was pretty excited to get these for my wife and I to use while each riding our own bikes, but after having owned them for several months I'm a little disappointed. Things I like: -Once setup the DMC mesh works great. -I will turn off bluetooth on my street glide special and use the Packtalk to listen to music from my phone via bluetooth. Audio is good! -Battery life seems to be pretty great! I haven't tested the waterproof aspect but feel confident that it will deliver as advertised should it get wet. Things I'm not so happy about: -The velcro backing on the boom mic sucks. It has completely fallen off of the mic on both mine and my wife's. I ended up using the other mic that has the small wire rather than the boom, but we're going to have to find some industrial strength velcro and cut to fit on my wife's boom mic b/c it will not stay mounted in her helmet as is. -My wife's set has an issue where audio cuts out, both music and voice. I've reconnected all cables and made sure nothing is pinched, but it is not working like it should. I opened a support case online with Cardo about the issue, but I never received any reply from them (even after sending a follow-up email on the open case). -I wish you could update the devices from the mobile app rather than having to connect to a computer. I own many different devices that use bluetooth, and they all have this ability. -This is not necessarily a negative, but these devices will do a TON of things, and as such are pretty complicated. I've figured out a few of the basic things my wife and I will use and know the button presses required for those. The app definitely helps navigate the device's use, but without a handlebar phone mount you will need to memorize some button presses on the device itself.

1.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on October 24, 2018
Poor customer support
Cardo has the worst customer support I've ever seen in the motorcycle industry. They have no options for damaged items except to pay full price for a replacement unit. My headset was damaged in a crash, the outer case was cracked. The unit works fine, it just needs a new case. Cardo refused to either send me a new case or have me send it in for repair. I will never do business with this company again. I've owned many Sena headsets and have had no problems with them. I'll likely buy Sena when this unit fails.

Recent Reviews


5.0 out of 5 stars
By iamFozz - Reviewed in the United States on March 5, 2018
Game changer, even for the lone wolf
This unit has been awesome. The button controls are much more user friendly than other systems I tested prior to purchase. I've been using this unit regularly over this past 3 months, winter in the Northwest (rain, wind, cold, etc.) and no issues. Highlighting that with thick battery heated gloves I've used the system flawlessly. All that said, the owners manual is crap, nearly useless. The app for phone could use some help too but I pretty much used it once to get things initially setup and haven't gone back to it sense... At least until spring gets here and I start doing some group rides where I'll have to leverage the app to connect with other rides. But the manual and app don't take away from the huge benefits of the system. Some pros: - Excellent operation with my android phone. Stream music, directions via map app, hands free answering of phone calls, etc. - Noise canceling. I'm running a 2017 Victory Octane with the equivalent of no mufflers (meaning loud) and am able to have great conversations via boom mic and speakers that come with the system. - Excellent battery life. In the last week I took off on a 450 mile (nearly 10 hour drive) and battery was still going on this unit. If only my phone was able to hold up as long! - No issues with the weather. Most of my riding has been in the rain over last 3 months and have had no issues thanks to tight seal over charging port. - Sound quality. While I'm unable to compare to other brands/units available, I can say that I have no issues with the sound quality. Again, I'm using this in combo with a very loud bike and with easy to use volume control and great fit into the helmets pre-designed positioning I listen to anything I want and enjoy for hours. - Support by the company was good. Didn't have much of an interaction, and contacted via email, but I had a response within a day and instructions were pretty basic so easy to follow. Cons: - Owners manual sucks... which is an understatement at best. - App is not as intuitive as it should/could be, even more so when considering how horrid the manual also happens to be. I'll add I've since purchased two more units for family and promoted this to friends, some of whom have also purchased and are pleased with the unit, too.

3.0 out of 5 stars
By Rob - Reviewed in the United States on June 20, 2017
Great Product With One Serious Flaw
The product works well and pretty much does everything it says it will do, but it has one troubling weak point. On a long and windy trip all three of our packtalks developed cracks in the antennae and one completely snapped with the antennae hanging on by wires. I called and Cardo does not sell replacement antennae, but will cover it under warranty. Given that all three are having the same problem, I'd have to say that this will be a real weakness if you intend to use this product extensively. The warranty coverage is good, but doesn't help much when you're traveling everyday and can't get a replacement til you get home.

4.0 out of 5 stars
By QuikDraw - Reviewed in the United States on May 8, 2016
Very easy to use if all you need is bike to ...
Very easy to use if all you need is bike to bike communication. After reading product reviews and user manuals for all the leading bluetooth systems I chose the Packtalk. For intercom communication between two or more bikes it couldn't be simpler. Just put the units in DMC mode, pair them to the pack creator, and start talking. When you turn them off and back on again they automatically connect to the pack. I only used them to talk to my wife on her own bike, and they worked flawlessly. I was also able to make a phone call to another rider that did not have intercom mode, but did have phone connectivity. It gets a little complicated when you want to listen to music or GPS, but I don't use those features. The only reason I gave it four stars instead of five is the manual is not very good. You're better off learning from YouTube videos than reading the manual.

3.0 out of 5 stars
By Zach - Reviewed in the United States on May 29, 2018
Has some great features but some flaws as well.
I was pretty excited to get these for my wife and I to use while each riding our own bikes, but after having owned them for several months I'm a little disappointed. Things I like: -Once setup the DMC mesh works great. -I will turn off bluetooth on my street glide special and use the Packtalk to listen to music from my phone via bluetooth. Audio is good! -Battery life seems to be pretty great! I haven't tested the waterproof aspect but feel confident that it will deliver as advertised should it get wet. Things I'm not so happy about: -The velcro backing on the boom mic sucks. It has completely fallen off of the mic on both mine and my wife's. I ended up using the other mic that has the small wire rather than the boom, but we're going to have to find some industrial strength velcro and cut to fit on my wife's boom mic b/c it will not stay mounted in her helmet as is. -My wife's set has an issue where audio cuts out, both music and voice. I've reconnected all cables and made sure nothing is pinched, but it is not working like it should. I opened a support case online with Cardo about the issue, but I never received any reply from them (even after sending a follow-up email on the open case). -I wish you could update the devices from the mobile app rather than having to connect to a computer. I own many different devices that use bluetooth, and they all have this ability. -This is not necessarily a negative, but these devices will do a TON of things, and as such are pretty complicated. I've figured out a few of the basic things my wife and I will use and know the button presses required for those. The app definitely helps navigate the device's use, but without a handlebar phone mount you will need to memorize some button presses on the device itself.

1.0 out of 5 stars
By Amazon Customer - Reviewed in the United States on October 24, 2018
Poor customer support
Cardo has the worst customer support I've ever seen in the motorcycle industry. They have no options for damaged items except to pay full price for a replacement unit. My headset was damaged in a crash, the outer case was cracked. The unit works fine, it just needs a new case. Cardo refused to either send me a new case or have me send it in for repair. I will never do business with this company again. I've owned many Sena headsets and have had no problems with them. I'll likely buy Sena when this unit fails.