Sena SMH10-11 Motorcycle Bluetooth Headset / Intercom with Universal Microphone Kit (Single) , Black

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  • Long-range music sharing and intercom for motorcyclists--up to 900 meters (980 yards)
  • Bluetooth 3.0 connectivity to listen to and share music, make phone calls with speed dialing, and participate in a four-way intercom conversation
  • Advanced Noise Control technology cuts down on background noise for both incoming and outgoing audio.Do not use harsh chemicals,cleaning solvents, or strong detergents to clean the device
  • Includes Universal Microphone Kit
  • Up to 12 hours of talk time and 10 days of stand-by time on a single charge


The Sena SMH10 Motorcycle Bluetooth 3.0 Headset and Intercom was designed to keep you connected to your riding companions over longer ranges for conversation and music sharing--up to 900 meters (980 yards). When paired with a Bluetooth-enabled phone, it'll also let you make hands-free calls. The SMH10 features a Universal Microphone Kit. The Jog Dial makes for an intuitive user interface that is much easier to control while riding. The Jog Dial default is volume control, and pushing the integrated button lets you cycle through all device functions with minimal fuss, which means you'll ride safer. The SMH10 delivers crystal-clear, natural sound through the stereo Bluetooth headset that gets an automatic boost in noisy environments while Advanced Noise Control technology cuts down on background noise for both incoming and outgoing audio. The Bluetooth music playback control features play, pause, track forward and track back functions, plus each audio source has its own adjustable volume level. Integrated voice prompts (available in English, French, German, Italian and Spanish) help you quickly learn your way around the device. You'll get up to 12 hours of talk time and 10 days of stand-by time on a single charge. And even if your companions don't have Sena gear, the SMH10 uses the Universal Intercom protocol, which allows your gear to work with theirs, regardless of brand. The SMH10-11 is a Bluetooth v3.0 + EDR Class 1 Stereo Headset with long-range Bluetooth Intercom designed specifically for motorcycles. With the SMH10-11, you can call hands-free on your Bluetooth mobile phone, listen to stereo music or voice instructions of GPS navigations by Bluetooth wirelessly, and have intercom conversations in full duplex with a passenger or other motorcycle riders. This SMH10-11 bundle comes with a universal microphone kit that includes both a boom mic and a wired mic for versatile helmet installation. Features include Bluetooth 3.0, multi-point connection, and conferencing for up to 4 people Thanks to the latest Bluetooth v3.0 and the advanced digital processing technology, the SMH10-11 offers the best sound quality for both incoming and outgoing sound in its class. Also, the easy-to- access and intuitive button operations make the SMH10-11 a perfect companion for motorcycles.Bluetooth v3.0 WirelessSMH10-11 can wirelessly connect to other Bluetooth devices supporting HSP/HFP (Headset Profile/Hands Free Profile) and A2DP (Advance Audio Distribution Profile). HSP/HFP is standard in all phones with Bluetooth features. Almost all Bluetooth MP3 players, smartphone, and audio dongles support A2DP to send stereo audio to Bluetooth headsets like the Sena SMH10-11. Enjoy Bluetooth music playback control by AVRCP: play, pause, track forward and track back.Other Bluetooth features include Multi-Pair to allow intercom functionality for 4 persons, and compatibility with select motorcycle GPS systems. Use as an intercom, or connect to your portable devicesIndividual Adjustable Volume ProfilesYou can easily decrease/increase the volume of the voice, music and intercom using Jog Dial. The SMH10-11 can save volume levels of previously connected profiles. This means that phone volume (HSP/HFP), music volume (A2DP), and intercom volumes will be saved separately and return to its own saved volume level whenever associated profile is reconnected.Profile volume adjustment is only affected during the use of its specific profile. However, when changing volume during standby mode, then volume change applies to all profiles. Alert tones like low battery warning and connection tones can only be adjusted in standby mode.Easy Installation for Most HelmetsThe SMH10-11 will fit onto various types of helmets. The universal microphone kit included in this bundle includes both a boom mic and a wire mic, and will fit onto most types of helmets. For installations which may require extra wire length, ear buds instead of speakers, and wire microphone instead of boom microphone, Sena offers different types of clamps as an additional accessory (sold separately), to allow various installations and user preferences.Two-Year WarrantyThe SMH10-11 offers peace of mind in your purchase with a 2-year warranty against workmanship defects. See the warranty card in your product packaging for full details.What's in the Box?Sena SMH10-11 Bluetooth Headset, speaker/microphone clamp unit with universal microphone kit, USB power and data cable, 3.5mm stereo audio jack cable, glued surface mounting adapter, microphone sponges, speaker pads, velcro pads, Allen wrench (for installation), microphone cap, manual, warranty.Technical Specifications Talk time: 12 hoursStandby time: 10 daysWorking Distance (Intercom): Up to 900 meters (980 yards) in open terrainBluetooth: v3.0 + EDRAudio: Built-in SBC Codec, 48kHz (DAC) sample rateBattery Charging time: 2.5 hoursBattery Type: Lithium polymer batteryHeadset Dimensions: 84.1 mm x 56.5 mm x 38.6 mm (3.3 in x 2.2 in x 1.5 in)Headset Weight: 60 g (3.01 oz)Clamp Dimensions: 223.8 mm x 85.5 mm x 30.6mm (8.8 in x 3.4 in x 1.2 in)Clamp Weight: 84 g (2.96 oz)

Manufacturer: ‎Benchmark Helmets

Brand: ‎Sena

Model: ‎Sena Technologies

Item Weight: ‎0.02 ounces

Product Dimensions: ‎6 x 9.8 x 3.3 inches

Country of Origin: ‎China

Item model number: ‎SMH10-11

Batteries: ‎1 Lithium Polymer batteries required. (included)

Is Discontinued By Manufacturer: ‎No

Manufacturer Part Number: ‎SMH10-11

OEM Part Number: ‎SMH10-11

Mirror Adjustment: ‎Volume Control

Safety Rating: ‎Other

Domestic Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.

Date First Available: May 31, 2012

Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Friday, Jan 21

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

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Top Amazon Reviews

5.0 out of 5 stars | And so far I'm happy that I did
Size: Dual
So when I bought these, I was expecting to be able to plug earbuds into them. That was not the case, and it made me quite bummed out. I decided to go ahead and try out the speakers before dropping another 40 bucks on the mount that would allow me to use earbuds. And so far I'm happy that I did. The speakers actually work really well. I can hear phone conversations, music, GPS, etc. They're awesome! Installation was really easy for me as well. And since I bought the dual pack, my girlfriends helmet now has one of the units also. This will make longer rides on the motorcycle possible for her, as now she can listen to music instead of just road noise. I do have to say, though, it's REALLY hard to tell where the phone button is when you have thick gloves on. I was trying to push it to ask for directions, and I could never tell when I had it. Same thing for the jog dial. Was trying to change music tracks, and I had no idea if I was actually spinning it. These were winter riding gloves I was wearing, though, so this is not totally unexpected. Pros -------------------------------------------- 1. Easy installation 2. Speakers actually work pretty well, so I might not need to switch to earbuds. 3. Excellent microphone tech, nobody could tell I was on a motorcycle during the phone calls. 4. Works out of the box with my Nexus 6p phone. Cons -------------------------------------------- 1. I have a modular helmet, and the boom mic, while the best option for this, and installed inside the helmet behind the cheek pad, is a pain to adjust anytime I open or close the face. NOTICE - this is just due to the type of helmet I have, and is not reflected in the rating of this product. This is simply a con that I want to let other people who have modular helmets know about. 2. tons of wires that have to be accounted for when installing into the helmet. I don't know if we could make everything wireless, but my helmet now has a vast network of wires running around underneath the padding. 3. The small phone button and jog dial are difficult to feel if you're wearing thick gloves. Also impossible to tell if you've actually pushed the button or spun the dial.
Reviewed in the United States on March 17, 2017 by Paul

4.0 out of 5 stars | I would like to first bring up the fact that I am ...
Size: Single
I would like to first bring up the fact that I am a long distance rider, and I am also kind of an audiophile, so my review is somewhat skewed to those facts. That being said, I have had my Sena SMH10-11 headset for about a month, and for the most part it has been great! I like the overall function of the device, and it fits my helmet fine, (HJC IS MAX BT). PROS: * You can call someone from the road and they do not know you are on a bike. Tried this doing 80MPH on a Harley on a windy day. * The speakers tuck away nicely in the side of my helmet, and or the most part they are comfortable. * The speakers are very loud. They are so loud in fact, that I can wear earplugs and still turn them up loud enough to hear. This is a huge benefit when riding for 12 hours on a Harley with loud pipes. * Battery life is pretty good. When listening to music loudly (see earplug comment above) the battery will last in the area of 8 hours. Listening to audio-books, it will last for over 14. * I took it through a nasty thunderstorm where it got pelted with sideways rain, and it never even hiccuped. Stands up to bad weather pretty nicely. CONS: * Sound could be better. Like I said, I am an audiophile and sound is a big deal for me. The high and mids are good, and come across clear even with earplugs. Just don't expect a lot of bass. It's not a big deal when actually riding, because the bass doesn't really come across anyways, but it just kind of bugs me when I am stopped, etc. * Occasional hiccups connecting via bluetooth to my Galaxy Note 5. It will connect, say it's connected, but the audio still goes through my phone speaker. When this happens, the controls still work, just not the audio. I will sometimes have to turn bluetooth off and back on within my phone to correct this. * On my helmet, the best position for the speakers to be right next to my ears is partway over the helmet straps. It's not a big deal, and the velcro pads supplied with the speakers still stick fine. Its just sometimes kind of awkward to get them centered right without being uncomfortable. But keep in mind, this is me and my helmet. Every head is different! * USB charging is kind of cumbersome, especially if you don't bring the cable that came with the device. The USB plug is a micro-usb, the same as most phones these days, but the plug is recessed into the device to allow for the rubber cover. The problem is that a lot of Micro USB chargers won't fit down into the recessed plug, so it can be kind of difficult to charge sometimes. * There doesn't appear to be a mute function on the headset itself. I sometimes join conference calls while riding, and I would like to be able to mute when not talking without having to muddle around with my phone. Overall it's a great device, and I would recommend it to anyone looking for a good bluetooth headset. Sena could stand to make a few improvements, but overall I really like it. If it came down to it, I would definitely buy another one!
Reviewed in the United States on May 24, 2016 by Steven Boone

3.0 out of 5 stars | then there's not many better options for the money
Size: Single
I bought one of these to replace the SMH-5 I've had for six or seven years, and I ended up returning it. In its own right, it's a totally find headset, and if you regularly require the group intercom features, then there's not many better options for the money. For me, however, I ride solo or with one other person about 99% of the time, and the trade-offs just weren't worth it for me. Comparing this to my $75 SMH-5 with the $15 upgraded speakers, this headset had neither the volume nor sound quality to enjoy music and podcasts while riding. When going down the highway with ear plugs in, even maximum volume wasn't loud enough to hear what people are saying (something that can be done at <100% volume on my SMH-5), and at that volume, music sounds super distorted. I was really hoping to enjoy my upgrade, but at the end of the day, I decided I'd rather have my $165 back and keep the SMH-5 that did what I needed a bit better. If I start riding with groups more, maybe I'll switch back.
Reviewed in the United States on March 26, 2018 by Isaac

1.0 out of 5 stars | Dies Right After Warranty is Up, Customer Service is Useless
Size: Single
Don't buy unless you plan on having it for no more than two years. Mine died right after the warranty period expired, possible before because my 2 years expired during the off season. Customer service walked through diagnosing the problem with me and told me a new battery would fix it. Wrong, so now they got me to spend even more money on this piece of junk. I called back three more times asking that my case be escalated to a manager. Each time they told me I would get a call be within 24 hours. That never happened. I've finally conceded defeat, but definitely will not buy any more of their products.
Reviewed in the United States on March 2, 2019 by Swimmerchic

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