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ARRIS

ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System, AX6600 Speeds up to 6.6 Gbps, Coverage 5,500 sq ft, Alexa Support

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Returnable until Jan 31, 2026

To qualify for a full refund, items must be returned in their original, unused condition. If an item is returned in a used, damaged, or materially different state, you may be granted a partial refund.

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Availability: In Stock.
Fulfilled by Name Brands In a Brown Box
Arrives Friday, Feb 20
Order within 15 hours and 44 minutes
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Features

  • ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products. ARRIS Mesh Wi-Fi systems use cutting edge technology to deliver the fastest speeds throughout your home (indoor and outdoor). Count on our technology and expertise to virtually eliminate Wi-Fi dead zones in your house, outdoors, on the 2nd/3rd floor, basement or attic. Experience the difference of combining extensive mesh processing and the built-in benefit of Wi-Fi 6 (at 400% faster speeds and range then Wi-Fi 5)..Voltage: 120 Volts
  • The SURFboard mAX Mesh Difference: As you move around your house or you launch that streaming service - the mesh network will adjust to optimize your experience. Bursting with premium components and technology - we invested in tri-band (2.4GHz/5GHz/5GHz High) design and Wi-Fi mesh algorithms that ensure your devices and your network are always operating at peak peformance. Significantly reduced buffering, high ping rate for gamers for delays on your devices. Our unique approach to maintain a 1Gbps connection within your system enables you enjoy true gigabit speeds throughout your home.
  • Tri-Band System Creates 3 Express Lanes: One band for connecting the routers, one for connecting slower 2.4 GHz devices and one for faster 5 GHz devices. We dedicate an express link to maintain your 1 Gbps connection between your routers (nodes). The result: true gigabit speeds throughout your home. Each router has eight Wi-Fi 6 streams, delivering speeds for: audio and video conferencing, HD and 4K video streaming, Alexa Connectivity, online gaming simultaneously at speeds up to 6,600 Mbps and up to 5,500 sq ft of coverage.
  • Simple and Secure Set-up: The SURFboard Central app provides step-by-step instructions to set-up, configure and manage your network. Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits, pausing internet, QoS, guest network, parental control rules, and much more.
  • App Designed to Meet Your Smart Home Needs: The app provides parental controls, who's home, QoS, guest network, device pairing and more. Parental controls also allow you to setup rewards-based activities for your children.
  • Warranty Provided by ARRIS: Product ships with 2-Year Limited Warranty; Live support available

Description

Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! ARRIS Mesh Wi-Fi systems use cutting edge technology to deliver the fastest speeds throughout your home (indoor & outdoor). Count on our technology and expertise to virtually eliminate Wi-Fi dead zones in your house, outdoors, on the 2nd/3rd floor, basement or attic. Experience the difference of combining extensive mesh processing & the built-in benefit of Wi-Fi 6 (at 400% faster speeds and range then Wi-Fi 5).

Brand: ARRIS


Model Name: W121


Special Feature: QoS, WPS


Frequency Band Class: Tri-Band


Wireless Communication Standard: 802.11ax


Compatible Devices: iPhone, cell phone, Tablet, computer, streaming devices, smart TV, IOT devices


Recommended Uses For Product: Home


Included Components: Quick Start Guide, Router, power cord


Connectivity Technology: Ethernet, Wi-Fi


Antenna Type: Internal


Wireless Type: ‎802.11ax


Brand: ‎ARRIS


Series: ‎W121


Item model number: ‎W121


Operating System: ‎Linux


Item Weight: ‎5.63 pounds


Product Dimensions: ‎7.95 x 7.95 x 7.64 inches


Item Dimensions LxWxH: ‎7.95 x 7.95 x 7.64 inches


Voltage: ‎120 Volts


Manufacturer: ‎CommScope


Date First Available: ‎January 6, 2021


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Friday, Feb 20

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Can't beat the price for a Mesh network!
If you have a wifi router that hits most of your house except that one annoying spot that you just can't seem to watch videos or load websites quickly then you may want to consider what I've recently learned called Mesh networking. A mesh network is like having another wifi access point in your home but with the same SSID (network name), so you're not switching between networks as you move through the house. Mesh makes it seamless and mesh networks can be ridiculously expensive (like most things right now), however I found this item by ARRIS and have been pleasantly surprised. For the price, it works and it does the job. There aren't any bells or whistles and router administration is minimal (you can't set the frequency, for example) but my wife has been so happy that she can sit in the kids' room and be able to browse the internet and listen to podcasts! So far so good! ... show more
Reviewed in the United States on May 7, 2025 by Amazon Customer
    • Impossible to set it up with the app - incredibly bad design decision
I am SO VERY MAD at myself for waiting until after the return window closed to install these! I purchased 2 of the W121 sets to replace my existing mesh wireless system. My existing system worked fine, but the company which made them had stopped providing security updates, so I decided to replace it. Since I had a mesh system with 1 base and 2 satellites and wanted at least the same number of mesh boxes. So, I bought 2 of the W121 sets (even though the tech support said it could only use the base and 2 satellites) because buying a second pair on sale was about the same price as a single unit. The hardware appears to work well, but they made an incredibly bad decision in forcing the use of an app to configure and setup the device. I trusted a big name like Arris to not completely mess things up, but holy cow is that app horrible. I see other people with the exact same issue as me (the app refuses to connect satellite units and is crazy slow in initial setup.)As of now, the base is working as a stand alone/single unit, but I can't access it with the app unless I do a factory reset (you have to use a paperclip or similar item and press and hold the reset button hidden in the tiny hole by the network port for a long time - they told me to do 30 seconds.) Once I do that, the app will let me completly start the install process over, but it refuses to add any additional units and just hangs eventually. Restarting the app takes it back to the initial install screen with no option to bypass it. ARRIS - IF YOU ARE GOING TO ONLY PROVIDE AN APP FOR SETUP, MAKE SURE THE APP WORKS!!! So very, Very, VERY angry with whoever made this decision at Arris. There was no documentation in the box (mine was completely new with all the shrinkwrap and the plastic peel-off intact, so its not like the issue was someone sneaking a used unit into my sale), just a 2D barcode for directing the owner to download their (horrible!!!) app. Update: Feb 17 2023. I have a couple of items to add. 1) I used one of the "spare" units as a stand-alone device for my in-laws. Since it the app had been updated in the Google Play store, I had my wife install it on her phone and used that to set it up (my thought was that it would not have any trace of the issues I had with our home unit.) She had similar issues, but after a lot of playing around, I got it to work. 2) I uninstalled the app on my phone and re-installed it, then tried to see if it would let me add a satelite. No luck!. So, really frustrating as the hardware works great, but the install/management app is so bad. P.S. I saw one person put out a rave review about how easy the app is to use. Unfortunetly, he is misunderstanding what people are complaining about. Its not that the app is hard to use (it appears to be VERY simple and has a lot of newbie friendly options.) The issue is it DOES NOT WORK for most people and there is no other option to setup and mange the hardware than with their broken app, so until/if they fix the app, its going to be a gamble on whether this is a nightmare or a win for you. If this thing works well for you, maybe list out what type of device you use to set it up??? I know my Android phones have not had luck, so maybe IOS users have better luck??? ... show more
Reviewed in the United States on October 25, 2023 by Growlor
    • disable auto join WiFi during setup!
Review Image by Mike Mike
These guys set up it 0 problems. It was so easy that it just felt like I clicked continue every few minutes. There was one hiccup where my iPhone decided to rejoin my old WiFi. Disabling the option to auto join known WiFi’s would have prevented that. Just relaunching the setup worked. It picked up where it left off. My speedtest on my old wifi router hooked up to att fiber 1g - 120Mbs. The first speed test done was immediately after setup finished on this was 320Mbs 1hr after setup completed and it completed optimization - 510Mbs!! Blazing fast. Running for over a week without a single disconnect from tvs, mobiles phones, tablets, 2 desktops, and a dozen microcontrollers. The coverage is so much better. With 5g a stronger signal means faster speeds. The only issue I have is the app. The only way to manage this is via app! Initially I thought it lacked any actual management capabilities, settings are just hard to find. It was made for people who likely are renting WiFi from a provider. It’s horribly rated but they continue to make improvements. This is by far the best deal on a wifi6 mesh that has an incredibly fast backplane between the mesh nodes. ... show more
Reviewed in the United States on February 11, 2024 by Mike Mike

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