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ARRIS

ARRIS SURFboard mAX Pro W31 Tri-Band Mesh Ready Wi-Fi 6 Router , AX11000 Wi-Fi Speeds up to 11 Gbps , Coverage up to 3,000 sq ft , 1 Router, Alexa Support

  • Based on 226 reviews
Condition: Used - Like New
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Availability: In Stock.
Fulfilled by BeKind_Electronics
Arrives Saturday, Nov 29
Order within 21 minutes
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Style: 1 AX11000 Router


Features

  • ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! The SURFboard mAX AX11000 Mesh-Compatible Router uses cutting edge technology to deliver the fastest speeds throughout your home. Count on our technology and expertise to deliver up to 400% longer range and faster speeds than 802.11ac..Preset Wi-Fi Security : Yes, WPA2-PSK (AES). Gigabit Ethernet Port : 3 Ethernet LAN and 1 Ethernet WAN.
  • The SURFboard mAX AX11000 Difference: Are you ready to upgrade your home network? The AX11000 Router is mesh-compatible and optimized for virtual reality, online gaming, and 4K video. Bursting with premium components & technology - we invested in tri-band (2.4GHz/5GHz/5GHz High) 4x4 design that ensure your devices and your network are always operating at peak peformance. Significantly reduced buffering, high ping rate for gamers for delays on your devices.
  • Tri-Band System is Expandable: You can connect additional W131 or W31 SURFboard mesh devices to turn your router into a Wi-Fi 6 AX11000 mesh system (up to 3 routers). The result: true gigabit speeds throughout your home. Each router has eight Wi-Fi 6 streams, delivering speeds for: audio & video conferencing, HD & 4K video streaming, Alexa Connectivity, online gaming simultaneously at speeds up to 11,000 Mbps & up to 3,000 sq ft of coverage!
  • Simple and Secure Set-up: The SURFboard Central app provides step-by-step instructions to set-up, configure and manage your network. Once setup is complete, the app provides real-time monitoring of the devices on your network, enhanced parental controls like setting time limits, pausing internet, QoS, guest network, parental control rules, and much more!
  • App Designed to Meet Your Smart Home Needs: The app provides parental controls, who's home, QoS, guest network, IFTTT, IoT, device pairing & more. Parental controls allow you to setup rewards based activities for your children. Once an activity is complete, reward them with things like screen time or even virtual currency. The Who's Home feature alerts you when someone is connected to - or disconnected from - your network. Enable the IFTTT feature to connect with third-party brands like Sonos, Fitbit, Ring, Phillips Hue, Google and many others.
  • Get Ready to Experience the Difference: Replace your slow Wi-Fi router with the mesh system to support your needs for years to come. Connect your mesh system to your existing Internet modem (product comes with router & satelite nodes). Compatible with any existing DOCSIS cable, Fiber, Satellite or 5G/Cellular internet modem.
  • Dedicated Customer Support: Live Chat and Phone Support available 8am -1am EST.
  • Warranty Provided by ARRIS: Product ships with 2-Year Limited Warranty.

Description

Our leadership in video and broadband technology and services, combined with our dedication to close collaboration with our customers, allows us to continually stay ahead of the curve and innovate what's next. ARRIS is relentless in our focus to deliver strong results for our customers and our shareholders, and we do so in a forthright and ethical manner. ARRIS delivers a 70-year legacy of innovation. ARRIS invented digital TV & brought wireless internet into the home with the first cable modem gateway. We have a long track record of creating game-changing technology. We’re the same company that the world's leading service providers choose to connect millions of people around the world to the internet - we’re powering the digital world. ARRIS is at the center of a new era of entertainment and communication that unites our vision and technological leadership with our customers’ evolving needs to help transform the way that millions of people around the world connect to the internet and consume content. ARRIS Quality: With over 260 Million devices sold in home connectivity, we are the experts in making quality networking products! The SURFboard mAX AX11000 Mesh-Compatible Router uses cutting edge technology to deliver the fastest speeds throughout your home. Count on our technology and expertise to deliver up to 400% longer range and faster speeds than 802.11ac.

Brand: ARRIS


Model Name: W31


Special Feature: QoS, WPS


Frequency Band Class: Tri-Band


Wireless Communication Standard: 802.11ax


Compatible Devices: iPhone, cell phone, Tablet, computer, streaming devices, smart TV, IOT devices


Recommended Uses For Product: Gaming, Home


Included Components: AC Power Adapter, Ethernet Cable


Connectivity Technology: Ethernet, Wi-Fi


Color: Black


Wireless Type: ‎802.11ax


Brand: ‎ARRIS


Series: ‎W31


Item model number: ‎W31


Operating System: ‎Android


Item Weight: ‎2.2 pounds


Product Dimensions: ‎4 x 4 x 8 inches


Item Dimensions LxWxH: ‎4 x 4 x 8 inches


Color: ‎Black


Voltage: ‎120


Manufacturer: ‎CommScope


Date First Available: ‎June 24, 2019


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Saturday, Nov 29

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Works after troubleshooting
I have two of these setup. One as the router and one as an extended satellite. Now the most important thing is to have your phone within 2 feet of the router/satellite when attempting to hook them up. I had multiple connection fails standing 6 feet away, yet when my phone was one foot away I had no more issues. Now once the router was connected to the internet and the network was configured, the instructions tell you to set the satellite up away from the router in the house. This is incorrect. You power up the satellite one or two feet from your phone and the router. Then you connect to the satellite and make sure it connects and registers to the network. Only after that can you move it to the spot you wish for extended coverage (different floor, etc). Otherwise if you move the satellite to a different floor before setting it up, it will fail to connect every time. I hope this saves others the headache and hours of troubleshooting I spent hooking these up. Now that they are hooked up, I have had zero issues and all my Wifi devices from robot vacuum to tv's, computers, cell phones, printers, etc. Everything is happy and speeds are excellent. On a 1GB down I get 750 Mbps and low latency at 7ms. Zero issues gaming over wifi. No buffering on streaming movies or videos. I give it five stars because they work great for me after I figured the install procedure out. Also super limited settings and you have to use the app. But otherwise so far so good. ... show more
Reviewed in the United States on April 10, 2024 by D. Collins
    • You lose control of network and gain nothing in speed
First off, I have a tech background so my expectations may be different than others who buy this. I purchased the W31 to take over router capabilities on my gigabit xFinity internet service. I have the Samsung S10+ which has ax WiFi and I have the X570 motherboard and AMD R7 3700X for my desktop so both my clients in this review are fully 802.11ax compliant and fully compatible. On the W31 functionality- the setup is very smooth and well done with the app which brings up my biggest gripe and the reason for the poor rating. As a caveat, if you want a "set it and forget it" solution then this is great for you unless you are expecting some major speed improvements over your existing 802.11ac network, The APP is all you get. That's it. There is no web page to access the detailed settings. You have absolutely no access to or the ability to change the WiFi channels or remove the consolidated 2.4 and 5Ghz channels. You also cannot kick a device off your network, you lose all control except to create the network name. In terms of performance I experienced a considerable drop in speed. My xFinity network is split in to 2.4 and 5Ghz networks and I consistently achieve over 600Mbs on my desktop WiFi. On the consolidated W31 network and with a variety of different adapter configurations but never hit over 300 Mbs over a 3 week period with the W31 as my only router. The minute I removed the W31 and went back to my XB6 xFinity router I was again hitting 600Mbs and over consistently. I did not test this on ethernet. For me, the loss of all ability to configure any of the crucial elements of this router and the loss of the ability to directly control what devices were on my network in real time created a low score for this. I really feel that these manufacturers need to allow those who want that detailed control to be able to do that. But with the issues of a loss of WiFi speed too, there is no reason for me to ever use this router again. ... show more
Reviewed in the United States on September 15, 2019 by dk2463
    • Never Knew What I Was Missing
I paired this with an Arris Surfboard SB8200 and an extra mAX Pro Mesh AX11000 router a couple of weeks ago now and it's top notch. I no longer have dead spots in my home. My internet works a block away on either side of my street. I couldn't do this with the older router/modem combo. I get the speeds I'm paying for plus or minus 1% on ethernet and wifi even WITHOUT wifi 6 devices. I've had no dropped signals or disconnections since I got this up and running, no lag while gaming (on ethernedt to slave node), and almost no buffering while streaming video. The extra router was overkill for the size of my home but, I have devices in 3 rooms that need a wired connection. If you need to upgrade you internet and don't want to do so for a while get this system. Just make sure your modem can keep up. Only gave it 4 star's because nothing's perfect (although this is close). ... show more
Reviewed in the United States on September 3, 2020 by ebharv
    • Stable connection and network speed
Not the most functional router, but one of the most stable and reliable. No WPA-3 support, it could be added in the update. But I'm not sure if they will ever update it again. Very easy to configure and control. Stable connection and network speed. I replaced my old huawei router and am very happy with the results. This router meets today's needs in being able to connect a large number of devices, which is vital for a smart home these days ... show more
Reviewed in the United States on April 5, 2023 by Inna
    • Great Wireless 6 PCIe Card! Does the Job Really Good! Bought 4 PCIe Card Units!
Bought 4 Wireless PCle Unit Cards! Easy to install and comes with low profile bracket if needed as well as some case screws and small screwdriver. The driver is loaded on provided USB and which was very easy to setup and had I had no problems on Windows 10. WiFi antennas are really nice and big and I got great signal and relatively fast high speeds for my setup. Bluetooth really did worked fine for me which is a nice added bonus to the product! ... show more
Reviewed in the United States on September 9, 2020 by Alex Cervantes

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