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ARRIS

ARRIS SURFboard mAX Pro Mesh AX11000 Wi-Fi 6 AX Router (W31)

    • Based on 123 reviews
Condition: New
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Availability: In Stock.
Fulfilled by Amazon
Arrives Sunday, May 19
Order within 1 hour and 38 minutes
Available payment plans shown during checkout

Style: 1 AX11000 Router


Features

  • Whole home Wi-Fi 6 system capable of Wi-Fi speeds up to 11 Gbps and up to 3, 000 square feet of coverage.
  • Compatible with surfboard Max Pro mesh Wi-Fi System, providing flexibility to add additional SURFboard mAX units as your needs grow.
  • Capacity to simultaneously stream multiple 4K videos and all smart home devices. Supports up to 255 devices on the network
  • Intelligent, self-optimizing feature ensures your devices are always connected to the best available Wi-Fi stream
  • Works with Alexa - use your existing Echo device to control your surfboard Max with commands like "Alexa, ask SURFboard to enable guest Wi-Fi.
  • Easy to use app, with Step-by step instructions for a simple setup is the control center for your home network, making setup and management of your network simple. Available for Android and iOS.
  • Up to 7x better battery life on Wi-Fi 6 client devices
  • Smart mesh algorithms automatically select the optimal access point, band & Channel for best performance of connected clients
  • Parental controls enable you to limit your kids internet activity by scheduling times for Internet access.

Description

The SURFboard mAX Pro is a tri-band whole-home gigabit Wi-Fi 6 router that provides 12 streams of AX11000 Wi-Fi and up to 3,000 square feet of coverage. SURFboard mAX Pro uses 4x4 Wi-Fi 6 (802.11ax) on both the 2.4 GHz and 5 GHz bands to deliver the fastest speeds possible throughout your home. The blazing fast quad-core processors on every radio mean smooth concurrent 4K video streams, and capacity to support all your Wi-Fi connected smart home devices.


Wireless Type: ‎802.11ax


Brand: ‎ARRIS


Series: ‎W31


Item model number: ‎W31


Operating System: ‎Android


Item Weight: ‎4.49 pounds


Product Dimensions: ‎4 x 4 x 8 inches


Item Dimensions LxWxH: ‎4 x 4 x 8 inches


Voltage: ‎120


Manufacturer: ‎CommScope


Country of Origin: ‎Indonesia


Date First Available: ‎June 24, 2019


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Sunday, May 19

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Thing is fast. 10x better than the ASUS which I tried and returned,
Make sure DNS is set to auto. Custom DNS using SMARTDns at the router did cause occasional disconnects. Once I went auto and just use SMARTDns from PC, works fine. Not sure why the bad reviews. I have COX Gigsablast. ROutinely around 875 to 900 Mbps at Main Router and usually show 8 to 1 Gbps between main router and each node. on two nodes. ... show more
Reviewed in the United States on October 11, 2019 by KindleKent
    • You lose control of network and gain nothing in speed
First off, I have a tech background so my expectations may be different than others who buy this. I purchased the W31 to take over router capabilities on my gigabit xFinity internet service. I have the Samsung S10+ which has ax WiFi and I have the X570 motherboard and AMD R7 3700X for my desktop so both my clients in this review are fully 802.11ax compliant and fully compatible. On the W31 functionality- the setup is very smooth and well done with the app which brings up my biggest gripe and the reason for the poor rating. As a caveat, if you want a "set it and forget it" solution then this is great for you unless you are expecting some major speed improvements over your existing 802.11ac network, The APP is all you get. That's it. There is no web page to access the detailed settings. You have absolutely no access to or the ability to change the WiFi channels or remove the consolidated 2.4 and 5Ghz channels. You also cannot kick a device off your network, you lose all control except to create the network name. In terms of performance I experienced a considerable drop in speed. My xFinity network is split in to 2.4 and 5Ghz networks and I consistently achieve over 600Mbs on my desktop WiFi. On the consolidated W31 network and with a variety of different adapter configurations but never hit over 300 Mbs over a 3 week period with the W31 as my only router. The minute I removed the W31 and went back to my XB6 xFinity router I was again hitting 600Mbs and over consistently. I did not test this on ethernet. For me, the loss of all ability to configure any of the crucial elements of this router and the loss of the ability to directly control what devices were on my network in real time created a low score for this. I really feel that these manufacturers need to allow those who want that detailed control to be able to do that. But with the issues of a loss of WiFi speed too, there is no reason for me to ever use this router again. ... show more
Reviewed in the United States on September 15, 2019 by dk2463
    • Great product? Mixed set up experience
I purchased a two node version for my home and a three node version for my Florida House. The set up on my home unit was plug-and-play, I plugged it in Saturday and it worked flawlessly. I have a three node system at my Florida House and the set up was a pain. My son-in-law help me and I was on tech-support for 40 minutes. I was almost ready to give up on it when we finally figured out why it wasn’t setting up properly. The reason was it had a hardwired remote switch plugged in and for some reason once we Disconnected it and re-ran the set up it worked. Ever since they have been set up they have been absolutely flawless. The speed of connections is lightning fast, I have 100% signals in all portions of my homes I dont get dropped by devices anymore. I gave it 5 stars even though it was a pain to set up in one of my homes but one episode connected it exceeds expectations. I think it was a fairly new product and the documentation has been lacking. They need to improve documentation and troubleshooting. ... show more
Reviewed in the United States on January 8, 2020 by Jim L
    • NICE!
After returning my brick TP-Link AX6000 (BAD product and customer service experience), I picked this unit up as it resembled my old Google router. I like the design, and more importantly, I like the ease of set-up and the Wi-Fi performance of this product. I had it up and running within 10 minutes, and I'm getting close to 500 mbps (my service allows for a max of 500) with every Wi-Fi speed test I run throughout the day. Tinkering with the app, I have yet to find a way to prioritize a specific device, I'm hopeful that is an option. It works good, and it looks good - I'm happy. ... show more
Reviewed in the United States on March 6, 2020 by SonicFun01
    • Bit be flying fast ... WOW! Crazy speeds on my phone.
I wish I had splurged and opted for the 2-pack. Having that dedicated back-haul channel would allow me to have a wired ethernet in my office at the other end of the house. Right now I'm planning on pulling wires through the attic. Phone speeds .. tablet speeds .. laptop speeds .. I am impressed. I will admit that I doubted the performance gains the YouTubers were claiming. Now I'm a believer. ... show more
Reviewed in the United States on February 10, 2020 by (mild) Bill - HW Test Engineer
    • Super fast and easy to use
I had google wifi and switched to this. Coverage is amazing and internet is blazing fast everywhere around the house. Was a breeze to set up, really just plug and play.
Reviewed in the United States on September 20, 2019 by Andrew Kowal
    • Easy & Fast to set up and use.
AMAZINGLY EASY & FAST! The Arris SURFboard Max is, by far, one of the easier pieces of electronics that I have had to set up. From unboxing to connecting all devices took no time at all. The app showed all steps with pictures and directions. This product allows for us to have higher speeds of internet throughout our house and with numerous devices connected. Even the rooms that are the farthest away from the router have fantastic wifi speed. ... show more
Reviewed in the United States on November 27, 2019 by Jennell
    • Big upgrade, true gigabit speeds.
Finally true gigabit router. Get 750+ mbps from my line which probably pushes 800 to 950mbp plugged in. No longer need extender for basement either it is that much better than the wifi5 generation.
Reviewed in the United States on May 2, 2021 by highflyer

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