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Zyllion Shiatsu Back and Neck Massager with Heat - 3D Electric Kneading Deep Tissue Massage Pillow for Muscle Pain Relief, Black, ZMA-13

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Availability: In Stock.
Fulfilled by Amazon

Arrives Monday, Oct 20
Order within 4 hours and 5 minutes
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Color: Black


Features

  • Advanced 3D Deep Tissue Massage: Ease sore and stiff muscles with two soft silicone nodes on each side; Soothing kneading sensation penetrates through painful knots, especially on your lower back (lumbar area); Not cordless, must be plugged in
  • Recommended by Doctors of Physical Therapy: The electric massager is regularly used in clinics to alleviate chronic neck and backpain, arthritis, sciatica, stress, discomfort and headaches; A therapeutic solution to reduce muscle tension and soreness
  • Ergonomic & Versatile: Fits your body's contours: arms, hands, legs and even feet, to help relieve plantar fasciitis while the Velcro straps secure the massager to an office chair or car headrest (car adapter included); Perfect for road trips
  • Tested & Certified: Built with safety in mind, heat function has overheat protection, automatically shutting off the back massager after 20 minutes; Each side rotates every minute for safe and balanced comfort to help relieve muscle aches and spasms
  • Warranty Coverage: Automatic 1-year warranty (from purchase date), if any issues arise, we'll replace your massager, cover or accessories; Suitable for all body types; Relief for chronic back pain; Makes a great gift for friends and family

Use for: Back, Legs, Neck, Whole Body


Power Source: Corded Electric


Material: Faux Leather


Item Weight: 3.9 Pounds


Brand: Zyllion


Is Discontinued By Manufacturer ‏ : ‎ No


Product Dimensions ‏ : ‎ 13 x 9.5 x 3.5 inches; 3.9 Pounds


Item model number ‏ : ‎ ZMA-13


Department ‏ : ‎ unisex-adult


Date First Available ‏ : ‎ March 22, 2013


Manufacturer ‏ : ‎ Zyllion


Best Sellers Rank: #12,704 in Health & Household (See Top 100 in Health & Household) #21 in Electric Back Massagers


#21 in Electric Back Massagers:


Customer Reviews: 4.4 4.4 out of 5 stars 50,853 ratings


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Monday, Oct 20

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews


  • Lifesaver and a workhorse!
Color: Black
I purchased this product in the fall of 2022 and have had it for 2 and 1/2 years now. I love it! It is so effective and so easy to use. I have a dedicated chair in my room that it stays in, but I can easily take it downstairs to the couch and have it be just as effective. I struggle with a lot of muscle tension, and the option for heat or no heat is so great. It would be nice if it could have some additional settings, but I don't really need it. Not when it's such a dependable worker. I've used it for an hour straight and it still works even when I'm leaning on it. I'm only about 150. But I have other massagers that won't even make it the full 15 or 20 minutes they say that they're supposed to do if I relax against it. This thing is strong and gets the job done! And the heat really lets your muscles relax a little more so the kneading can do its job. I love this thing so much that I've bought a few more to give as gifts to friends. And I like that since it is small it is easy to move from my lower back to my middle back to shoulders. Without having a big heavy chair that's dedicated. Love this little guy! ... show more
Reviewed in the United States on February 20, 2025 by Gorilla Quandary

  • Zyllion shiatsu back and neck massager with heat
Color: Black
A very good massager, easy to use and versitile. Only one speed setting but rollers rotate alternate directions at spaced time intervals. The product also delivers heat therapy if wanted. provides relief to other parts of body including feet, arms and legs. For the price, a good buy.
Reviewed in the United States on September 28, 2025 by michael p tabayoyon

  • Awesome and effective massager; amazing pressure for the price; some durability issues.
Color: Black
This massager works amazingly.. it will kneed deep into your back with non-painful upward and downward compressing pressure. (Like how a masseuse would use their thumbs to circle toward each other) It has heated or non-headed mode, and when the cover wore out (which is inevitable because of the friction created by the kneeding), Zyllion promptly honored the year warranty and mailed me a new cover USPS express. For $40, it's hard not to give this massager 5 stars, however, there are a couple notable flaws which keep it from being an unbelievable deal. The Cons: **As mentioned previously, the friction from the kneeding makes it inevitable that the stitching joining materials will be torn. It did, however, take 3-4 months of heavy use (and I'm a 280# guy) before the stitching gave way, so I feel I got my value out of the product. The fact that they replaced the cover so that I will get even more life out of the product is great! Incidentally, I tried sewing a cotton patch to repair the cover myself, however, any material other than a slick nylon/polyester catches on the wheels, and gets twisted into oblivion. **When not run in heating mode, the unit can operate fairly indefinitely, though it will gradually heat up from use. **When run in heating mode, the unit can run for 3-4 consecutive cycles (a cycle seems to take a couple minutes) before overheating and needing to be left alone for a bit. **the quick disconnect is more of an inevitable disconnect. It makes the unit close to unusable, except that you can wrap it around the elastic band so it doesn't pull free. Placing the pillow against a chair for using it will often work the quick disconnect free. The Pros: ** Works amazing! Use it for your lower or upper back, your neck, your thighs or your calves.. the kneeding effect is useful anywhere you can create opposing pressure against the pillow. Works well enough that I hear the occassional pop as my joints loosen up, and my back usually cracks after use. I'd estimate the pillow can handle about 10 lbs of pressure before the motor starts to object. This means if put it on the ground and lay with your back on it, you'll probably slow down, and shorten the life of, the motor.. but if you prop yourself with pillows or foam roller to alleviate the pressure... ** Has heated or non-heated mode. The heat really helps to work out the kinks, particularly if it's cold out. ** Really compact. Smaller than most pillows, though not at all squishy. ** Can run virtually non-stop when not running in heat mode. ** Can run in both car and home, and, I feel, makes driving more comfortable as it provides lower back support helping me sit upright. ... show more
Reviewed in the United States on June 20, 2018 by Critical Insights Critical Insights

  • Satisfaction is #1 priority is not just talk -- ZYLLION DELIVERS!!! It truly does!
Color: Black
UPDATE -- Aug 22, 2017 Well, Zyllion did exactly as promised. As noted below, the same day I emailed them they responded, and mailed me the replacement with a tracking number. Well, on Friday, Aug 18, I had the replacement cover!! I'll just quote from the email I just sent them, of course via the Amazon contact seller system (which itself is a fantastic system, since Amazon thus can supervise the communication process in case there are problems, and prevent a seller from getting away with spam, phishing, etc.) "Just wanted you to know that I received the replacement cover, and have already replaced the damaged one. I was blown away by how easy it was to do so. Even for this not-as mechanically involved person, I saw simple details, especially in the manner in which the switch is built, which made replacing the cover a piece of cake. "The manner in which you have taken care of this issue for me has thoroughly cemented my relationship with your company and this product. Should I need any other product, I now know where to get it. "Thank you for demonstrating that there still are companies who truly are consumer oriented, and even go beyond what one might normally expect. What a breath of fresh air this experience has been to me." Few companies have earned that kind of respect from me, and most are giants of commerce, from American Express, Lenovo (ThinkPads), Samsung (smartphones) to State Farm (though of late my loyalties with the flatter have waivered); to mid-size companies like Ameriprise Financial, the largest of the bona fide financial planning firms in the country (full disclosure here--I was a board certified financial advisor with them for 25 years, until I retired early 2016; I worked for them that long because I wanted to do personal financial planning with clients, and I was able to do just that with their full backing and support), CareFirst (a BC & BS health insurance company serving MD, DC and northern VA) and Sprint. Well, now Zyllion has been added to that list! Thank you, Zyllion!!! UPDATE -- Aug 16, 2017 I initially gave a 5 star review after purchasing my "Zyllion ZMA13BK Shiatsu Pillow Massager with Heat" two years ago. At the time I was still working as a personal financial advisor (25 years) out of my home office. Since I've had lower back pain for a long time, I've used various "Shiatsu" type massagers, including a full back and seat device (this last one had very limited benefits, even though it cost me an arm and a leg. Well, initially I would often use it off and on much of my work day, which was mostly desk bound (I had clients scattered up and down the east coast, with a heavy concentration in SW Florida, and a smaller exposure here in western Maryland, who had been with me for a long time, so much of the work was done by phone and online, though I still scheduled face-to-face meetings in my clients' homes, including an yearly trip to Florida). And oh did it feel great. I especially loved these features: ~~ The heat setting!! ~~ Regularly changes directions. ~~ The controls couldn't be easier. ~~ Very compact, making it easier to move around (see next comment) ~~ And very light, so makes it easier to move around my mid to lower back. In many ways, the best was yet to come. Not so much that for the last year or so I'm about 90% retired (for chronic daily migraines--23 years)--yes, that has helped things a whole lot. Thus I don't sit with our computer by our office desk like in the past--no more than about 1-2 hrs/day. But when I do, it is so nice to have my Zyllion Shiatsu Massager. Unfortunately, a tear began to develop on the fabric mesh cover. I figured that's the way it is (since it was beyond the 1-yr warranty period), so I continued to use it, but only when I absolutely needed it badly. Slowly the tear became bigger. I tried to solution that all men have for any of life's problems--good old duct tape!! Except that, not surprisingly, the moving "rollers ball-like massagers" would briefly get caught in the adhesive of the exposed duct tape. Then I noticed that there is a zipper which goes nearly all the way around the massager housing. I unzipped it, and figured I could place some duct take on the inside, and this way "protect" the adhesive on the outside. No doing, since there is constant friction between the rollers. (I'm sure you engineering brains out there would have predicted all this, but I'm a past preacher and financial advisor, not a mechanical engineer.) By the way, I was way impressed by the simplicity of design and the semi-rigid and yet soft "housing" all around the motor and the two sets of moving rollers. Since I was "defeated" in my homemade solutions, I decided to look around the link to the product, and see if I could find anything of help. I was once again impressed by the very high numbers of highly satisfied customers, like myself. Then I noticed a statement in one of the photos, which I've attached. It stated, "Free Replacement Cover Service." I just about fell off my chair. So I decided to recheck the questions section, to see if anyone else had run into this problem. Sure enough, and the response from Zyllion had been quite fast, as in this answer to a certain Carlo D., who asked, just less than 2 weeks ago, on Friday, August 4, 2017— "I need to replace the cover please help" Zyllion Customer Service immediately responded the very next business day, Monday August 7, 2017— "Dear Carlo: "Thank you for your comment! "We will gladly ship to you a brand new replacement cover at no additional cost." I almost fell off my chair a second time. So I immediately wrote to them, sending my message using the Amazon internal system of communicating with a vendor, shortly after midnight TODAY (12:30 am EDT). By 12:07 pm EDT, not quite 12 hours after writing to them, I had an answer from them, saying that they would indeed send me a replacement cover; they just needed my address. While writing this, here at 3:17 pm EDT, they already put my replacement cover in the mail to me, with a tracking number from the USPS. They closed that response with the following, "Please contact us with any further questions or concerns. At Zyllion, your complete customer satisfaction is our #1 priority." Well, plenty of companies will say that "customer satisfaction is our #1 priority." Hogwash. That's just fancy talk which is rarely delivered in my experience (I'll soon turn 65, so I've been in this game for a long time). Except for a few exceptional companies like American Express, and now I've added Amazon to that list (I've been a client now for 19 years!!!), it is mostly just talk. ZYLLION IS NOT JUST TALK. THEY DELIVER. With an exceptional product. And I can now add, EXCEPTIONAL SERVICE!!! Thank you, thank you, thank you. I'll be singing your praises near and far from now on!!! ... show more
Reviewed in the United States on August 16, 2017 by Marcus Marcus

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