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Zyllion Shiatsu Back and Neck Massager with Heat (FSA HSA Eligible) 3D Kneading Deep Tissue Massage Pillow for Muscle Pain Relief, Arthritis, Sciatica, Plantar Fasciitis on Shoulder, Leg, Foot ZMA-13

  • Based on 50,800 reviews
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Availability: In Stock.
Fulfilled by Amazon

Arrives Friday, Jun 27
Order within 13 hours and 14 minutes
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Color: Black


Features

  • Advanced 3D Deep Tissue Massage: Ease sore and stiff muscles with two soft silicone nodes on each side; Soothing kneading sensation penetrates through painful knots, especially on your lower back (lumbar area); Not cordless, must be plugged in
  • Recommended by Doctors of Physical Therapy: The electric massager is regularly used in clinics to alleviate chronic neck and backpain, arthritis, sciatica, stress, discomfort and headaches; a therapeutic solution to reduce muscle tension and soreness
  • Ergonomic & Versatile: Fits your body's contours: arms, hands, legs and even feet, to help relieve plantar fasciitis while the Velcro straps secure the massager to an office chair or car headrests (car adapter included)
  • Tested & Certified: Built with safety in mind, heat function has overheat protection, automatically shutting off the back massager after 20 minutes; Each side rotates every minute for safe and balanced comfort to help relieve muscle aches and spasms
  • Warranty Coverage: Includes an automatic 1-year warranty (from purchase date), if any issues arise within the first year, we'll replace your massager, cover or any accessories; Perfect gift for your friends and family

Use for: Legs, Back, Whole Body, Neck


Power Source: Corded Electric


Material: Faux Leather


Item Weight: 3.9 Pounds


Brand: Zyllion


Is Discontinued By Manufacturer ‏ : ‎ No


Product Dimensions ‏ : ‎ 13 x 9.5 x 3.5 inches; 3.9 Pounds


Item model number ‏ : ‎ ZMA-13


Department ‏ : ‎ unisex-adult


Date First Available ‏ : ‎ March 22, 2013


Manufacturer ‏ : ‎ Zyllion


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Friday, Jun 27

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews


  • Satisfaction is #1 priority is not just talk -- ZYLLION DELIVERS!!! It truly does!
Color: Black
UPDATE -- Aug 22, 2017 Well, Zyllion did exactly as promised. As noted below, the same day I emailed them they responded, and mailed me the replacement with a tracking number. Well, on Friday, Aug 18, I had the replacement cover!! I'll just quote from the email I just sent them, of course via the Amazon contact seller system (which itself is a fantastic system, since Amazon thus can supervise the communication process in case there are problems, and prevent a seller from getting away with spam, phishing, etc.) "Just wanted you to know that I received the replacement cover, and have already replaced the damaged one. I was blown away by how easy it was to do so. Even for this not-as mechanically involved person, I saw simple details, especially in the manner in which the switch is built, which made replacing the cover a piece of cake. "The manner in which you have taken care of this issue for me has thoroughly cemented my relationship with your company and this product. Should I need any other product, I now know where to get it. "Thank you for demonstrating that there still are companies who truly are consumer oriented, and even go beyond what one might normally expect. What a breath of fresh air this experience has been to me." Few companies have earned that kind of respect from me, and most are giants of commerce, from American Express, Lenovo (ThinkPads), Samsung (smartphones) to State Farm (though of late my loyalties with the flatter have waivered); to mid-size companies like Ameriprise Financial, the largest of the bona fide financial planning firms in the country (full disclosure here--I was a board certified financial advisor with them for 25 years, until I retired early 2016; I worked for them that long because I wanted to do personal financial planning with clients, and I was able to do just that with their full backing and support), CareFirst (a BC & BS health insurance company serving MD, DC and northern VA) and Sprint. Well, now Zyllion has been added to that list! Thank you, Zyllion!!! UPDATE -- Aug 16, 2017 I initially gave a 5 star review after purchasing my "Zyllion ZMA13BK Shiatsu Pillow Massager with Heat" two years ago. At the time I was still working as a personal financial advisor (25 years) out of my home office. Since I've had lower back pain for a long time, I've used various "Shiatsu" type massagers, including a full back and seat device (this last one had very limited benefits, even though it cost me an arm and a leg. Well, initially I would often use it off and on much of my work day, which was mostly desk bound (I had clients scattered up and down the east coast, with a heavy concentration in SW Florida, and a smaller exposure here in western Maryland, who had been with me for a long time, so much of the work was done by phone and online, though I still scheduled face-to-face meetings in my clients' homes, including an yearly trip to Florida). And oh did it feel great. I especially loved these features: ~~ The heat setting!! ~~ Regularly changes directions. ~~ The controls couldn't be easier. ~~ Very compact, making it easier to move around (see next comment) ~~ And very light, so makes it easier to move around my mid to lower back. In many ways, the best was yet to come. Not so much that for the last year or so I'm about 90% retired (for chronic daily migraines--23 years)--yes, that has helped things a whole lot. Thus I don't sit with our computer by our office desk like in the past--no more than about 1-2 hrs/day. But when I do, it is so nice to have my Zyllion Shiatsu Massager. Unfortunately, a tear began to develop on the fabric mesh cover. I figured that's the way it is (since it was beyond the 1-yr warranty period), so I continued to use it, but only when I absolutely needed it badly. Slowly the tear became bigger. I tried to solution that all men have for any of life's problems--good old duct tape!! Except that, not surprisingly, the moving "rollers ball-like massagers" would briefly get caught in the adhesive of the exposed duct tape. Then I noticed that there is a zipper which goes nearly all the way around the massager housing. I unzipped it, and figured I could place some duct take on the inside, and this way "protect" the adhesive on the outside. No doing, since there is constant friction between the rollers. (I'm sure you engineering brains out there would have predicted all this, but I'm a past preacher and financial advisor, not a mechanical engineer.) By the way, I was way impressed by the simplicity of design and the semi-rigid and yet soft "housing" all around the motor and the two sets of moving rollers. Since I was "defeated" in my homemade solutions, I decided to look around the link to the product, and see if I could find anything of help. I was once again impressed by the very high numbers of highly satisfied customers, like myself. Then I noticed a statement in one of the photos, which I've attached. It stated, "Free Replacement Cover Service." I just about fell off my chair. So I decided to recheck the questions section, to see if anyone else had run into this problem. Sure enough, and the response from Zyllion had been quite fast, as in this answer to a certain Carlo D., who asked, just less than 2 weeks ago, on Friday, August 4, 2017— "I need to replace the cover please help" Zyllion Customer Service immediately responded the very next business day, Monday August 7, 2017— "Dear Carlo: "Thank you for your comment! "We will gladly ship to you a brand new replacement cover at no additional cost." I almost fell off my chair a second time. So I immediately wrote to them, sending my message using the Amazon internal system of communicating with a vendor, shortly after midnight TODAY (12:30 am EDT). By 12:07 pm EDT, not quite 12 hours after writing to them, I had an answer from them, saying that they would indeed send me a replacement cover; they just needed my address. While writing this, here at 3:17 pm EDT, they already put my replacement cover in the mail to me, with a tracking number from the USPS. They closed that response with the following, "Please contact us with any further questions or concerns. At Zyllion, your complete customer satisfaction is our #1 priority." Well, plenty of companies will say that "customer satisfaction is our #1 priority." Hogwash. That's just fancy talk which is rarely delivered in my experience (I'll soon turn 65, so I've been in this game for a long time). Except for a few exceptional companies like American Express, and now I've added Amazon to that list (I've been a client now for 19 years!!!), it is mostly just talk. ZYLLION IS NOT JUST TALK. THEY DELIVER. With an exceptional product. And I can now add, EXCEPTIONAL SERVICE!!! Thank you, thank you, thank you. I'll be singing your praises near and far from now on!!! ... show more
Reviewed in the United States on August 16, 2017 by Marcus Marcus

  • Solid massager backed by a good company
Color: Black
I was given this massager as a gift over 5 years ago. After 5 years of solid and reliable use, it broke. I ordered a new one right away. I’ve had it 10 months and it broke. I messaged the company, Zyllion Inc., and they honored the 1 year warranty. Within a very short time, I had a brand new massager along with a box, return label to send back the broken item, and a lovely note thanking me for allowing them to make this right. I recommend the massager and the company. The massager itself works very well, it is lightweight, and it can be used with or without the heat element. It offers relief for sore and aching muscles without too strong of pressure but that can be adjusted by applying body weight lightly to the device. I have purchased this as a gift for other family members. ... show more
Reviewed in the United States on May 28, 2025 by Ana W

  • Good after-sales service
Color: Black
This product has a good after-sales service. The product I purchased last November was broken and after a few emails, I got a new one.
Reviewed in the United States on May 7, 2025 by hua ze

  • Great warranty & customer service
Color: Black
I purchased the back massager over 3 years ago and I love it. I use it frequently, sometimes daily depending on how my back feels. Sometimes I use it when my back isn't bothering me because it helps me relax after a busy day. Recently, one of the two massage heads broke. I called Zyllion to order a replacement part, expecting to purchase the part myself. I was super excited when I was told there was a warranty and the part would be shipped FREE of CHARGE. Not only did they quickly send the part as promised, they sent 2 of the massage heads. Now I have a spare for the next time one breaks. I have recommended the Zyllion back massager to friends and family because of the benefits it provides when used. Now, I can also tell about the great customer service. ... show more
Reviewed in the United States on May 9, 2025 by Linda L. Cashe

  • Excellent product backed by excellent customer service
Color: Black
I have purchased six of these massing pillows from Zyllion over the years. The first was purchased in October of 2017. The most recent was January of 2023. I keep one at my chair downstairs, one in my home office, one by the chair in the bedroom, one in our travel trailer, one at my mom's, and one at my work office. Each is used on a regular basis. The one at my chair downstairs is definitely used more than the others. The cover ended up with a small tear in it. I do not remember which order went with each pillow, but an email to Zyllion's customer service ([email protected]) resulted in the immediate offer to send a replacement cover. Delivery was prompt and the instructions for replacing the cover were easy to follow. Now I am enjoying my pillow again. I tried other brands, but I think this brand just works better. It really does a good job working the knots out of my back. I have also used it on my arms and legs after a particularly brutal workout. It is a little awkward in some areas, but it gets the job done. If you combine the pillow's effectiveness with Zyllion's customer service, you have a winning combination. ... show more
Reviewed in the United States on April 9, 2025 by Amazon Customer

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