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ZAFRO U Shaped Inverter Window Air Conditioner with Heat, Ultra Quiet (32dB) Window AC Unit and Heat Combo, 12000BTU ASHRAE (8100 BTU DOE) Smart Air Conditioner Window Unit, App/Voice/Remote Control

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Set name: 12,000BTU Cool Heat


Features

  • Tired of loud, rattling window ac unit? Our u-shaped design places the noisy compressor outside your window, It also keeps your window glass unobstructed, drastically dropping indoor noise to a whisper-quiet 32dB. Sleep like a baby without disruptive background noise.
  • Stay perfectly chilled at home, with bills that barely exist. Our inverter compressor is energy-efficient. ZAFRO U window air conditioner achieves over 37% energy savings compared to other traditional units. Featured in tom's guide smart home awards 2026.
  • Imagine stepping into a perfectly chilled home after a sweltering commute. With the ZAFRO App, you can manage your climate from anywhere. Hands full with groceries? Simply use voice commands via Alexa or Google Home. You also get a remote and a touch control panel, offering convenience tailored to your modern lifestyle.
  • Why buy multiple appliances when one does it all? Choose from 7 specialized modes (Cool, Heating, Dehum, Fan, Eco, Sleep, Mute) to match your exact mood and the weather. During sticky, humid days, switch to Dehum mode to powerfully remove up to 70 Pints of excess moisture per day, transforming your stuffy room into a crisp, dry oasis.
  • Designed for simple setup in single and double-hung windows (24" to 48" wide, with at least a 16" opening), with all necessary installation accessories included. We care about every detail: a built-in Window Lock prevents intrusions, the Child Lock keeps kids safe, and the 24H Timer lets you customize cooling schedules. Plus, the easy-to-remove Washable Filter ensures you breathe clean air. (The automatic water pump easily drains water outdoors, while the internal drain plug is designed solely for convenient cleaning of the filter screen.)
  • Instantly banish the summer heat. Boasting a robust 12000BTU ASHRAE (8100 BTU DOE) capacity, the window air conditioner rapidly chills medium to large rooms. Driven by advanced inverter technology, it maintains a perfectly constant room temperature with an ultra-tight 1F fluctuation. Enjoy 4 fan speeds plus 4-way 3D airflow for complete corner-to-corner coverage. The actual operating range of this U-Shaped Window Air Conditioner is 27 -113F.

Description

Does this window AC require a bucket inside to collect drainage water? Absolutely not. This window ac unit features a built-in water pump that automatically directs all condensation outdoors. Why is there a drain port on the indoor side? If the drain filter gets clogged and prevents water from being pumped out, this port can be used for temporary manual drainage. Additionally, you can pull out the filter from this position to clean it when it is blocked by dirt.

Brand: ZAFRO


Capacity: 79.4 Pounds


Cooling Power: 12000 British Thermal Units


Special Feature: 12000BTU Powerful Cooling, 32dB Ultra Quiet, App/ Remote/ Voice Control, Dehumidifier, Inverter Compressor See more


Product Dimensions: 29.53"D x 18.9"W x 15.35"H


Seasonal Energy Efficiency Ratio (SEER): 15.1


Color: White


Voltage: 115 Volts


Noise Level: 32 Decibels


Refrigerant: R-32


Cooling Power: 12000 British Thermal Units


Additional Features: 12000BTU Powerful Cooling, 32dB Ultra Quiet, App/ Remote/ Voice Control, Dehumidifier, Inverter Compressor


Color: White


Noise: 32 Decibels


Refrigerant: R-32


Filter Type: Mesh Filter


Inverter Type: Has Inverter


Installation Type: Window


Compressor Type: Inverter


Air Conditioner Application: Residential


Voltage: 115 Volts


Power Source: Corded Electric


Wattage: 610 watts


Seasonal Energy Efficiency Ratio (SEER): 15.1


Annual Energy Consumption: 610 Watt Hours


Control Method: Remote, Touch, Voice


Controller Type: App Control, Remote Control, Touch Control, Voice Control


Operating Mode: Air Circulation/ Cooling/ Dehumidifying


Form Factor: window


Brand Name: ZAFRO


Model Name: NCG-08HI/X1E-W


Model Number: NCG-08HI/X1E-W


Included Components: Window Air Conditioner*1, Remote Control*1, Installation Kit, User Manual*1


Manufacturer: ZAFRO


Item Type Name: Inverter Window Air Conditioner with Heat


Unit Count: 1.0 Count


Warranty Description: 1 Year Manufacturer


Item Dimensions D x W x H: 29.53"D x 18.9"W x 15.35"H


Item Weight: 79.4 Pounds


Window Opening Maximum Width: 48 Inches


Window Opening Minimum Height: 16 Inches


Window Opening Minimum Width: 24 Inches


Capacity: 79.4 Pounds


Room Type: Apartment, Bedroom, Living Room, Office


Frequently asked questions

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Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

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Top Amazon Reviews


  • An easy installation. It's like a mini-split in a single case.
Set name: 12,000BTU Cool Heat
The unit arrived earlier than expected. The unit went into the window without any problems. It weighs about 80 pounds and one young guy was able to lift it into the window by himself. It produced cool air as soon as we turned it on. We didn't try the heat mode since it was installed in June during a heat wave. It is very quiet even on full fan speed. It is likeva mini-split in a case. If it holds up, I highly recommend it. ... show more
Reviewed in the United States on June 17, 2026 by R. Larrison

  • No information online regarding heat function.
Set name: 12,000BTU Cool Heat
My wife and I were watching an informative program on plug in mini splits for city apartments and this led to some internet searches which led me to this product (note: this is not advertised as a plug in mini split). We really like the idea of a saddle design that both cooks and heats. So far this has been an amazing product. Living in New England, we may need a/c during the day, but need heat in the morning. This unit delivers. Easy to install, had NO issues with our vinyl siding, and only made minor changes to the foam supports and window blocks. Unit is quiet and the app based controls are very easy to use. So why 4 stars? There is zero information on this unit for heat. Does it use heat strips or is it a reverse inverter? Do you leave it in year round? What is the heat efficiency? I can't find the answers to these questions anywhere. No YouTube videos have the answers or even discuss the heat function. Manual had no information on it other than this one model has heat. How about the Zafro website...? This unit isn't even on there. I am glad I bought it, and this is a way cheaper upfront option over a mini split, but I don't know how much the energy costs will be or what care is needed for winter. ... show more
Reviewed in the United States on May 25, 2026 by Nathan S.

  • Nice A/C
Set name: 12,000BTU Cool Heat
The system works absolutely GREAT!!! Just be prepared to use the remote as the app is useless. Had it working for a while but now it will not connect. Yes I am on the same (only) WiFi EDIT: Well they kindly fixed the app. It works great and the unit has a condensate pump. I saw a review that was complaining about the drain plug on the side. That is there for an emergency if the filter clogs the unit can be drained and the filter can be cleaned. The unit has a pump as I have seen the water on the condenser side. ... show more
Reviewed in the United States on June 8, 2026 by Matthew Oliver

  • Very pleased!
Set name: 12,000BTU Cool Heat
This arrived sooner than expected and was packaged well. The a/c works great and it's so quiet! This unit was the perfect solution to heat and cool our sunroom while still being able to see out the window. We're very pleased!
Reviewed in the United States on June 26, 2026 by Kathryn Alderson

  • Window mounted [Mini-Spit] Best Design Ever !
Set name: 12,000BTU Cool Heat
Outstanding Unit AC/Heat uses ONLY [ 640 Watts max, when at set temp* runs around 230 watts ] Got two of Them! No need to place/install a Mini Spit upstairs! The U/ *Saddie* shape design is a Winner !
Reviewed in the United States on June 15, 2026 by Mr Z

  • One important thing you should know!
Set name: 10,000BTU Cool Only
Everything looked great about this product except one, some may consider minor but for me it was a no go so I am returning it. No where in the description does it say that it requires draining the water from inside the house/apartment , on the left side is a drain port that is not mentioned nor is there any possible way to obtain the user/installation manual. So be aware that this will require draining from inside into a container, how often don’t know they do not mention this or show this at all. I made the assumption that there was a pump that pumped it to the outside. I assumed wrong! That is the only reason for the 3 star! ... show more
Reviewed in the United States on May 7, 2026 by Glenn “Go Buckeyes”

  • Nice unit but drain is on the inside part of the house
Set name: 12,000BTU Cool Only
Look good. Big and heavy. 2 people should lift it. Once thing to note that if you are installing this on a higher level window please make sure you have someone to hold from the outside while the bolts are being tightened up. Big NOTE. Drain is on the inside part of the unit. As the part that sits inside the house. Not outside like other units. You will either have to use a hose for drain or a bucket to constantly empty the water as the unit runs. ... show more
Reviewed in the United States on June 26, 2026 by Real Computer Solutions

  • Super nice and cold
Set name: 10,000BTU Cool Only
This unit is super quiet even on high fan. It can oscillate up/down and left/right or both at the same time. It has been flawless since I got it over a month ago.
Reviewed in the United States on June 7, 2026 by Fred Derf

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