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TURBRO

TURBRO Suburbs 20 in. Electric Fireplace Infrared Heater w/Crackling Sound, Freestanding Fireplace Stove w/Realistic Flame Effect, CSA Certified Overheating Protection, Easy to Assemble, 1400W Ivory

    • Based on 3,698 reviews
Condition: New
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Availability: In Stock.
Fulfilled by Amazon
Arrives Sunday, May 12
Order within 33 minutes
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Size: 20 in. w/ Sound


Color: Ivory


Features

  • Toasty Fireplace: Theres no better feeling than relaxing by the fireplace on a cold, winter evening as you sip a steaming cup of hot cocoa. Stay warm this winter with the efficient 4,777 BTU heat output of a TURBRO Suburbs electric stove.
  • Flame Control: Create a charming fireside environment without the mess and smoke of a real fire. The flame effect can be turned on separately from the heat to help you set the mood when the heater is not needed.
  • Safe to Touch: The heating element is located on the bottom so the body of the stove is always cool to the touch, no matter how long it has been running.
  • Easy to Use: Simply flip the switch to turn on the heating element, set the thermostat from 68-95F, and wait as your room instantly begins to heat up.
  • Realistic Crackling Sound: Immerse yourself in the cozy atmosphere as our fireplace replicates the authentic sound of wood logs crackling and burning, adding to the realism of your fireplace experience.
  • Overheat Protection: Overheating protection automatically shuts the heater off if the internal temperature gets too hot. The TURBRO Suburbs heater is CSA certified to be safe for use in North America.

Brand: TURBRO


Power Source: Corded Electric


Product Dimensions: 12.99"D x 19.29"W x 19.69"H


Material: Metal


Installation Type: Freestanding


Heat Output: 4777 British Thermal Units


Special Feature: Flame Effect, Infrared


Style: 20 in. w/ Sound


Color: Ivory


Room Type: Living Room


Burner type: Quartz


Item Weight: 19.31 pounds


Manufacturer: TURBRO


Date First Available: August 31, 2023


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Sunday, May 12

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Heater Stopped Working
Size: 20 inches Color: Black
This product worked as expected for about half a year then the heater would no longer turn on. Essentially now it is just a fireplace light… we are bummed as we enjoyed it while it worked. I’ve reached out to customer support and am hoping for a replacement. 10/14/23 update. I contacted customer support and a new fireplace was sent. Great customer service. Happy to have the heater back for the fireplace! ... show more
Reviewed in the United States on October 5, 2023 by Veronica
    • Size Appropriate and Powerful Enough for the Tiny House
Size: 19 Inch Color: Black
Review Image by The Howel The Howel
We have a tiny house and this thing suits the space perfectly! It gives off a decent amount of heat, but it is definitely a complementary and not a primary heat source. The dancing flames are sweet and it is a wonderfully novel addition to any small space for cheeky ambiance. The legs do feel chintzy, but not a big deal at all. ... show more
Reviewed in the United States on October 5, 2023 by The Howel The Howel
    • Great Customer Service
Size: 25 in. w/ WiFi Color: Black
Flame feature didn't work at first...the company sent me a replacement heater with in one day. Very good customer service. New heater works great. The wifi is very useful if want to turn on your heater before you enter the room.
Reviewed in the United States on October 5, 2023 by Fit Mama
    • Have had some struggles but TURBRO's customer service is awesome!
Size: 20 inches Color: Black
Update 3/24/2023 The response from TURBRO's customer service is enough to change my 1-star rating to a 4-star. Yes, I have had issues with this unit and I am getting my 3rd unit but their customer service was so awesome! I reached out, provided all the information and within a day, a very nice man named Wilson emailed me and asked me to provide some more details about the issue. I provided him a video and immediately he processed a replacement, which I received in ONE day! The best part is that he didn't ask me to return the broken unit! I hate the added hassle of having to re-box things and send it back so now I can just dump the broken unit and move on with my life. Such a great, positive experience; therefore, I do recommend this unit. It does work well when it's not defective and the warranty and customer service of TURBRO are awesome! Original Review: I bought this item and had to replace it within the first month because the thermostat wouldn't work right. The room would be 65 degrees, the thermostat would be set at 75 and the heat would not flip on until I turned it up to around 90. Amazon sent me a replacement in December and the unit has been working fine. The thermostat is still terrible...there's like a 10 degree difference between reality and what the thermostat thinks the room is at. Well, today the thing just stopped working. The fireplace effect still turns on but I can't get the heat to come on no matter what I do. Of course, it's out of Amazon's hands now because it's been 3 months so now I have to go through Turbo. There is a 1-year warranty so they should replace it but we will see. It is just super disappointing that I've already gone through 2 of these in 3 months...doesn't give me much confidence at all. ... show more
Reviewed in the United States on March 18, 2023 by Heather B
    • Electric space heater
Size: 20 in. w/ Sound Color: Ivory
Very nice heater. Love the heat and color. Delivered super fast. Very happy with it.
Reviewed in the United States on October 10, 2023 by heather martin-haight
    • Cute little stove
Size: 19 Inch Color: Black
I had to replace the first stove, it made a squeeking noise every 2 seconds when the flame setting was on (not the heat fan). Support at Turbro was very fast and they tried to be helful but only offered me a 20% rebate so I sent it back to Amazon and got a replacement. The new stove works perfectly except one leg is a little wonky. I can live with that. Overall, I really like this stove, it is in my 10X12 solarium and will be fun and give some heat in the fall and winter months. ... show more
Reviewed in the United States on July 8, 2023 by Goth Princess
    • Nice little stove, but a royal pain in the butt to assemble
Size: 20 inches Color: Black
Review Image by heronsong heronsong
I purchased this small electric fireplace/stove to use in my upstairs study. It's perfect for the space. It looks beautiful, works well, and the flames are pretty realistic. It makes the room quite cozy. The nameplate on the front is a bit too prominent for my taste and "Suburbs" is a ridiculous name, but this is only a small point. I took off a star for the ridiculous amount of time and effort required to attach the legs to the body of the stove. My husband, who has assembled many items from Amazon, did the work or I would be taking off a couple more stars and the thing would probably still be in pieces. The instructions say that you need a Phillips screwdriver. You do, but this was just the beginning. The main problem is that the shape of the feet make it really hard to get leverage on the screwdriver. Also, one of the feet simply did not fit -- the holes in the foot did not line up with the ones on the stove at all. So he also needed the following: A small drill bit to chase the paint out of the screw holes so the screws would actually fit in the holes Mechanics pliers with the screwdriver to get leverage on the center screw because there is "no f***ing room" Right angled racheting screwdriver to tighten the outside screws (could have probably done with the Phillips, but this one worked better) Finally, a metal file to shape the foot that did fit so that it did fit Also, "the patience of Buddha" An hour later (some of which was spent rummaging around for tools) and some colorful language, patience of Buddha notwithstanding, the stove was assembled, and it is great. Awesome. Adorable in a vintage sort of way that is perfect for our home. But yikes. I'm lucky to be married to a mechanic who has all these tools and knows how to use them, otherwise these legs would never have gotten attached to the stove. It's especially annoying because the legs only add two inches of height. Two. Inches. They're necessary for both safety and aesthetics, but that the company is willing to put customers to all this trouble when they could simply pre-assemble the legs and add two inches to the height of the box does not speak well for them. ... show more
Reviewed in the United States on October 12, 2021 by heronsong heronsong
    • Flame Stopped working less than 2 months in.
Size: 19 Inch Color: Black
*updated* great customer service, walked me through some steps to try and fix the issue, but it didn’t work, so they offered me either a replacement or a refund. I thought it was very nice of them to take the time to try to help me I LOVED this thing so much & so did my dogs. I used it in my bedroom (not a huge room). It was sooo cozy having the flame flickering. *Less than 2 months into using, the flame is gone. It does still give off heat but the coziness is gone and I am so bummed out. ... show more
Reviewed in the United States on April 28, 2023 by Angie

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