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Stiebel Eltron

Stiebel Eltron 230628 240V, 12 kW DHC-E12 Single/Multi-Point-of-Use Tankless Electric Water Heater

    • Based on 201 reviews
Condition: New
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Availability: In Stock.
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Arrives Monday, May 20
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Style: DHC-E 12


Features

  • Set the knob on the front cover and enjoy water temperatures between 86DegreeF (30DegreeC) and 125DegreeF (52DegreeC)
  • The three years parts warranty is unique in the industry
  • Due to its small dimensions and attractive housing the DHC-E can be left unconcealed in many applications

Description

Features Two Models in One: Switchable between 9,000 and 12,000 Watts via a jumper during installation. From the Manufacturer Features Two Models in One: Switchable between 9,000 and 12,000 Watts via a jumper during installation


Brand: ‎Stiebel Eltron


Capacity: ‎12 Gallons


Power Source: ‎AC


Item Dimensions LxWxH: ‎4.1 x 7.9 x 14.2 inches


Color: ‎white,black


Wattage: ‎12000 watts


Voltage: ‎240 Volts


Item Weight: ‎2.7 Kilograms


Maximum Flow Rate: ‎1.5 Gallons Per Minute


Style: ‎DHC-E 12


Maximum Operating Pressure: ‎300 Pound per Square Inch


Manufacturer: ‎Stiebel Eltron


Part Number: ‎DHC-E12


Item Weight: ‎5.94 pounds


Product Dimensions: ‎4.1 x 7.9 x 14.2 inches


Country of Origin: ‎Germany


Item model number: ‎230628


Is Discontinued By Manufacturer: ‎No


Size: ‎6


Amperage Capacity: ‎60 Amps


Installation Method: ‎Wall-Mounted


Item Package Quantity: ‎1


Temperature Range: ‎86-125 Degrees Fahrenheit


Water Consumption: ‎1.5 Gallons per Minute


Usage: ‎Indoor Use Only


Batteries Included?: ‎No


Batteries Required?: ‎No


Domestic Shipping: Item can be shipped within U.S.


Date First Available: September 4, 2011


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Monday, May 20

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Top Amazon Reviews

    • Great product - overall it works (well, you have to guess install instructions)
Came with a booklet for 3 models and never had specific instructions for DHC-E12 - highly confusing. And there are electrical connections for internal lights/signals and temp control which were never explained. In fact, one connector could plug into two different slots (A or B). We guessed A and it seems to be working. For such quality manufacture it is weird there is no warranty card, no DHC-E12 instructions, NO instructions to even register the product... But the unit is clean, works well and except for the silly snafu paperwork and lack of instructions, good quality value. ... show more
Reviewed in the United States 🇺🇸 on December 6, 2022 by Gilawoman
    • Works with a shower, on 52°F well-water supply; installs simple-ish, had to add plumbing adapters
Review Image by David M Hollway
The media could not be loaded. I bought this to replace a 50-gallon electric tank heater that developed late-life incontinence and finally stopped working. I'd been considering a tankless heater for a while, attracted by the lower running costs. Frankly the purchase cost is attractive too; compared to the $500+ that a non-garbage tank heater would cost, $260 for this Siebel-Eltron unit seemed like a bargain. It's important to note that in my case, the tank was only serving: a kitchen, a laundry/utility room with sluice sink & washing machine, and an occasional shower room (used for hosing down after gardening, etc.). I am in the Pacific Northwest and on well-water; my guess is that my water is at approx. 52°F. For whole-house use at this input temp or lower, and certainly if you intend to use a shower at the same time as something else, you WILL need a larger-wattage unit. Quick version: I installed it this afternoon and am happy; it provides enough heating capacity to allow a shower. Longer version: Installation was fairly easy. The most complex part was having to upgrade the cable from my breaker box, which was, fortunately, only 5 feet away from the heater's location. The old water tank used a dual-pole 30A breaker, and 10AWG wire. This Siebel-Eltron DHC-E12 needs a 60A DP breaker, and that in turn mandates 8WG cable to meet code. I was able to pull new cable through and upgrade the breaker myself, only needing to cut a small hole in the drywall for access - but I was lucky, and in most cases I suggest you'd need to engage a professional electrician. One reason I chose this heater is that any higher rated devices generally need TWO dual-pole breakers - and there just isn't space in my breaker panel for that. Once the wiring was in place - with a junction box and conduit to make it look neater, where the old tank heater only had the wire sticking straight out of the drywall - I mounted the heater to the wall. I had to remove a section of drywall and install 2x4 cross-bracing for this; the heater mounts using 2 screws at the top and bottom, meaning that if I'd been able to align it with a wall stud this last step wouldn't have been necessary. The front panel control dial must be connected to the inside of the unit. As the (very helpful) installation manual makes clear, there are 2 possible connection points. Using connection point A1 allows selection of the full temperature range up to 140°F; if you connect to point A2, however, the temp is restricted to 109°F. I can see this being useful if you have small children, for example. I then hooked up the cold & hot water lines. **IMPORTANT!** Pretty much every water heater I've seen uses 3/4" MIP fittings, and the flexible supply lines are sized correspondingly. This unit however uses 1/2" MIP, so I had to obtain a 1/2" FIP-3/4" MIP brass bushing for each line - these were not included. Once installed and tightened, it was time to turn on the cold water feed, let the water run through the system, and then flip the breaker. Success first time! The unit immediately started heating water. I had to play a little with the valve on my cold water supply line to reduce the flow rate; the red light on this unit blinks if it's having trouble heating the water to the target temperature. But as you can see in the included video, the end result is that I can have a perfectly acceptable hot shower. Overall, I'm happy with this. I hope this review helps you make a purchasing decision. ... show more
Reviewed in the United States 🇺🇸 on February 26, 2021 by David M Hollway
    • Absolutely pleased
There are so many to choose from and honestly it was a bit overwhelming trying to decide which company to buy from. I searched all over the internet from reviews and ratings and settled on this one. I live in a tropical climate so tap water is between 70 and 75 deg F. The DHC-E12 is more than ample. I probably could have gone with the E8/10 but wanted to err on the higher side. Installation went quick. Had to run 6/2 wire and had a 50amp breaker installed from the old 30amp breaker that ran the old 28 gallon shorty water heater. I had a 1/4 turn ball valve installed with a hard water filter to make sure this thing lasts. I have pretty good water pressure and just turned the ball valve enough to reduce the flow. I currently have the E12 set at 115F and it is exactly 115F coming out of the faucet. I have a bit higher flow in the shower and that's around 110. This thing does have a flow sensor so apparently it's not suppose to scorch you if you turn down the shower or faucet. Originally I had it at 120 and omg that was too hot and 115 seems about perfect. It's nice to know that should I decide on a bath or a hotter shower I can crank this thing up to 140. Most people don't realize that this thing will only heat up to 140F if your tap water coming in is at 70-75F. With that being said....read the charts and the water flow increases, etc. Add a shower reducer or just turn your pressure down. I honestly can't believe how well this unit performs. Do your research, but I'd assume with this unit even at a water temp coming in at 55F you still could get up to 120F by setting this thing to 140F. The design is solid and only had one issue of a leak internally that was fixed by tightening up an interior connection. Also, there is a metal plate on the inside that acts like a wrench...make sure this metal plate is locked in place on both the cold and hot water sides inside otherwise you could end up torquing something out. The only reason I noticed this is because it was loose when installing it and took a closer look at it and realized what its purpose was. Aside from running a new heavy gauge wire and new breaker, this unit hooked up easy. Do realize that the npt connections are 1/2" and you will either need a 3/4" reducer or I guess they make specialty hoses as well as most of the inlet water connections are 3/4" NPT. I'll update the review should anything arise but so far this has exceeded my expectations. Black+Decker made a similar unit but seems to manufactured by another company for Black+Decker and upon researching those units, the reveiws and ratings were sub par. Another big seller for this unit and company was the customer service response. I've yet to use them but others say they are very helpful. Warranty looks good and excited to see the actual lifespan of this DHC-E12. Hope this helps. ... show more
Reviewed in the United States 🇺🇸 on August 24, 2020 by PMD
    • Good little on demand water heater
Review Image by JJ K
Works decently well for our tiny home. Instructiobs could have been a bit more detailed. HOT water at both kitchen and bathroom sink. Will only work with a simple shower head that has a water regulator. Our fancy wand shower head with multiple settings with regulator only gave us a dribble. When we removed the regulator, water was pulled too quick through the water heater to heat it properly. Forget trying to use it with a washer... good thing I don't wash anything in hot water. We could have used a bigger one, but this will work for the time being. ... show more
Reviewed in the United States 🇺🇸 on May 20, 2022 by JJ K
    • Better then rheem
It works allot better then the tankless rheem products
Reviewed in the United States 🇺🇸 on September 7, 2022 by Patrick

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