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Style: DHC-E 12
Features
- Set the knob on the front cover and enjoy water temperatures between 86DegreeF (30DegreeC) and 125DegreeF (52DegreeC)
- The three years parts warranty is unique in the industry
- Due to its small dimensions and attractive housing the DHC-E can be left unconcealed in many applications
Description
Features Two Models in One: Switchable between 9,000 and 12,000 Watts via a jumper during installation. From the Manufacturer Features Two Models in One: Switchable between 9,000 and 12,000 Watts via a jumper during installation
Brand: Stiebel Eltron
Special Feature: Three-year parts warranty, point-of-use tankless design
Color: White
Wattage: 12000 watts
Voltage: 240 Volts
Brand: Stiebel Eltron
Special Feature: Three-year parts warranty, point-of-use tankless design
Color: White
Wattage: 12000 watts
Voltage: 240 Volts
Maximum Flow Rate: 1.5 Gallons Per Minute
Maximum Temperature: 125 Degrees Fahrenheit
Efficiency: High
Style: DHC-E 12
Maximum Operating Pressure: 300 Pound per Square Inch
Mounting Type: Wall
Is Electric: Yes
Manufacturer: Stiebel Eltron
UPC: 785577864728 094922058461
Global Trade Identification Number: 61
Part Number: DHC-E12
Item Weight: 5.94 pounds
Product Dimensions: 4.1 x 7.9 x 14.2 inches
Item model number: 230628
Is Discontinued By Manufacturer: No
Size: 6
Amperage Capacity: 60 Amps
Installation Method: Wall-Mounted
Item Package Quantity: 1
Temperature Range: 86-125 Degrees Fahrenheit
Water Consumption: 1.5 Gallons per Minute
Special Features: Three-year parts warranty, point-of-use tankless design
Usage: Indoor Use Only
Included Components: DHC-E12
Batteries Included?: No
Batteries Required?: No
Date First Available: September 4, 2011
Frequently asked questions
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Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.
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To initiate a return, please visit our Returns Center.
View our full returns policy here.
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Top Amazon Reviews
The media could not be loaded. I bought this to replace a 50-gallon electric tank heater that developed late-life incontinence and finally stopped working. I'd been considering a tankless heater for a while, attracted by the lower running costs. Frankly the purchase cost is attractive too; compared to the $500+ that a non-garbage tank heater would cost, $260 for this Siebel-Eltron unit seemed like a bargain. It's important to note that in my case, the tank was only serving: a kitchen, a laundry/utility room with sluice sink & washing machine, and an occasional shower room (used for hosing down after gardening, etc.). I am in the Pacific Northwest and on well-water; my guess is that my water is at approx. 52°F. For whole-house use at this input temp or lower, and certainly if you intend to use a shower at the same time as something else, you WILL need a larger-wattage unit. Quick version: I installed it this afternoon and am happy; it provides enough heating capacity to allow a shower. Longer version: Installation was fairly easy. The most complex part was having to upgrade the cable from my breaker box, which was, fortunately, only 5 feet away from the heater's location. The old water tank used a dual-pole 30A breaker, and 10AWG wire. This Siebel-Eltron DHC-E12 needs a 60A DP breaker, and that in turn mandates 8WG cable to meet code. I was able to pull new cable through and upgrade the breaker myself, only needing to cut a small hole in the drywall for access - but I was lucky, and in most cases I suggest you'd need to engage a professional electrician. One reason I chose this heater is that any higher rated devices generally need TWO dual-pole breakers - and there just isn't space in my breaker panel for that. Once the wiring was in place - with a junction box and conduit to make it look neater, where the old tank heater only had the wire sticking straight out of the drywall - I mounted the heater to the wall. I had to remove a section of drywall and install 2x4 cross-bracing for this; the heater mounts using 2 screws at the top and bottom, meaning that if I'd been able to align it with a wall stud this last step wouldn't have been necessary. The front panel control dial must be connected to the inside of the unit. As the (very helpful) installation manual makes clear, there are 2 possible connection points. Using connection point A1 allows selection of the full temperature range up to 140°F; if you connect to point A2, however, the temp is restricted to 109°F. I can see this being useful if you have small children, for example. I then hooked up the cold & hot water lines. **IMPORTANT!** Pretty much every water heater I've seen uses 3/4" MIP fittings, and the flexible supply lines are sized correspondingly. This unit however uses 1/2" MIP, so I had to obtain a 1/2" FIP-3/4" MIP brass bushing for each line - these were not included. Once installed and tightened, it was time to turn on the cold water feed, let the water run through the system, and then flip the breaker. Success first time! The unit immediately started heating water. I had to play a little with the valve on my cold water supply line to reduce the flow rate; the red light on this unit blinks if it's having trouble heating the water to the target temperature. But as you can see in the included video, the end result is that I can have a perfectly acceptable hot shower. Overall, I'm happy with this. I hope this review helps you make a purchasing decision.
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Reviewed in the United States on February 26, 2021 by David M Hollway David M Hollway
I’m not a handyman. But I know enough to get myself in trouble. And yes. I installed this thing by myself. First, I removed my ancient behemoth old 80 gal tank. (Note, drain it First). Then.. Sure, I had to go to ACE and ask the guy there for the conversion parts that would allow me to connect to the steibel. Then, yes I had to ask a buddy of mine how to pop in the new breaker. And yes, I had to buy some 6 gauge wire and run it to the unit. But after that. I flipped it on. And holy moly, this thing works awesome AF. Seriously. All 6 of us can take showers, nice and hot, the dishwasher, the washer, you name it. All on demand. Whole house. Not kidding. I bought two more and put them in my rental properties. My father in law was so impressed, he bought one and loves it. I’m never going back to the tank.
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Reviewed in the United States on January 16, 2021 by Cushman
In my tiny house was a tiny tank water heater that gave maybe 10 minutes of water. Just got married so that had to change. This was perfect. Had to run a new 60 amp line from the pole. It runs the shower great but not a shower and a faucet. If I wash my hands with hot water while my wife is showering I hear her yelp. Haha! The winter is causing the water to be colder that enters the house and thus the water heater is not able to make the water as steamy as before. We just put the shower head on a setting that is more myst than a hard stream or the rain shower head. That reduces the flow and helps the heater keep up even when temps are 15 F outside.
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Reviewed in the United States on December 24, 2022 by Jordan C.
There are so many to choose from and honestly it was a bit overwhelming trying to decide which company to buy from. I searched all over the internet from reviews and ratings and settled on this one. I live in a tropical climate so tap water is between 70 and 75 deg F. The DHC-E12 is more than ample. I probably could have gone with the E8/10 but wanted to err on the higher side. Installation went quick. Had to run 6/2 wire and had a 50amp breaker installed from the old 30amp breaker that ran the old 28 gallon shorty water heater. I had a 1/4 turn ball valve installed with a hard water filter to make sure this thing lasts. I have pretty good water pressure and just turned the ball valve enough to reduce the flow. I currently have the E12 set at 115F and it is exactly 115F coming out of the faucet. I have a bit higher flow in the shower and that's around 110. This thing does have a flow sensor so apparently it's not suppose to scorch you if you turn down the shower or faucet. Originally I had it at 120 and omg that was too hot and 115 seems about perfect. It's nice to know that should I decide on a bath or a hotter shower I can crank this thing up to 140. Most people don't realize that this thing will only heat up to 140F if your tap water coming in is at 70-75F. With that being said....read the charts and the water flow increases, etc. Add a shower reducer or just turn your pressure down. I honestly can't believe how well this unit performs. Do your research, but I'd assume with this unit even at a water temp coming in at 55F you still could get up to 120F by setting this thing to 140F. The design is solid and only had one issue of a leak internally that was fixed by tightening up an interior connection. Also, there is a metal plate on the inside that acts like a wrench...make sure this metal plate is locked in place on both the cold and hot water sides inside otherwise you could end up torquing something out. The only reason I noticed this is because it was loose when installing it and took a closer look at it and realized what its purpose was. Aside from running a new heavy gauge wire and new breaker, this unit hooked up easy. Do realize that the npt connections are 1/2" and you will either need a 3/4" reducer or I guess they make specialty hoses as well as most of the inlet water connections are 3/4" NPT. I'll update the review should anything arise but so far this has exceeded my expectations. Black+Decker made a similar unit but seems to manufactured by another company for Black+Decker and upon researching those units, the reveiws and ratings were sub par. Another big seller for this unit and company was the customer service response. I've yet to use them but others say they are very helpful. Warranty looks good and excited to see the actual lifespan of this DHC-E12. Hope this helps.
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Reviewed in the United States on August 24, 2020 by Patrick