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Soleus Air

Soleus Air 12,000 BTU Window Air Conditioner with 10,000 BTU Heater, Cooling, 115 Volts, 12.5" Extra Thick Wall Compatible, Wi-Fi Enabled, Saddle Mount, and Quiet Operation in White

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Availability: In Stock.
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Arrives Saturday, Oct 24
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Style: 12,000 BTU with WiFi & Heat (2024)


Features

  • [SAFE] Design straddles the wall so makes it virtually impossible to fall out
  • [QUIET] Design moves the noise on outside on the other side of the wall, so noise is similar to a library at 38 dB
  • [Keep Your View] Enjoy the view and use your window- our design does not obstruct your view and lets you open the window for a breeze or yell at your neighbor
  • [Inverter compressor] lets this more run super efficient at variable speeds and saving energy and money
  • [Use Year-round] This model includes heat, so this becomes a 4-season model

Description

The Soleus Air 12,000 BTU cooling with 10,000 BTU of Heat, extra efficient Inverter compressor and Wi-Fi. Size for extra thick walls up to 12.5" thick walls and sill. Wi-fi App gives you the ability to cool or heat your room anywhere, anytime from your smart device using Wi-Fi and the Soleus Air app. Because of Soleus’ industry-exclusive Saddle design, the unit sits low and over the wall, eliminating the chances of the unit falling out of the window and any need to drill holes in the window for support. Sleep Mode automatically moderates set temperatures at night to conserve energy, ultimately lowering your utility bills. Enjoy a cleaner, more comfortable home environment with the Washable Filter, which captures dust from the air and keeps your air conditioner working efficiently.

Brand: Soleus Air


Capacity: 74 pints


Cooling Power: 12000 british thermal units


Special Feature: Inverter Compressor


Product Dimensions: 31.8"D x 18.7"W x 15.2"H


Start year: 2024


Seasonal Energy Efficiency Ratio (SEER): 13


Color: White


Voltage: 115 volts


Noise Level: 48 db


Cooling Power: 12000 british thermal units


Additional Features: Inverter Compressor


Color: White


Noise: 48 db


Refrigerant: R-32


Filter Type: Activated Carbon Filter


Inverter Type: Has Inverter


Installation Type: Window


Compressor Type: Inverter


Outdoor Unit Compatibility: Requires New Outdoor Unit


Air Conditioner Application: Window, Year-round


Voltage: 115 volts


Power Source: Corded Electric


Wattage: 1220 watts


Seasonal Energy Efficiency Ratio (SEER): 13


Air Flow Efficiency: 270 cubic_feet_per_minute_per_watt


Control Method: App


Controller Type: App Control


Operating Mode: Cooling


Warranty Type: Limited


Heating Capacity: 10,000 BTU


Brand Name: Soleus Air


Start Year: 2024


Model Name: WS5-12HW-301


Model Number: WS5-12HW-301


Unit Count: 1 Count


Included Components: Wi-Fi App, Window Mounting Kit


UPC: 810850031167


Manufacturer: Soleus Air


Item Type Name: Soleus Air 12k


Item Dimensions D x W x H: 31.8"D x 18.7"W x 15.2"H


Item Weight: 64.6 pounds


Window Opening Maximum Width: 18.7 inches


Window Opening Minimum Height: 12.5 centimeters


Window Opening Minimum Width: 12.5 centimeters


Window Opening Maximum Height: 12.5 inches


Capacity: 74 pints


Form Factor: Window


Frequently asked questions

If you place your order now, the estimated arrival date for this product is: Saturday, Oct 24

Yes, absolutely! You may return this product for a full refund within 30 days of receiving it.

To initiate a return, please visit our Returns Center.

View our full returns policy here.

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Similar Products

Top Amazon Reviews

    • Great Within Spec
Style: 12,000 BTU with WiFi & Heat (2024)
The most important part of the review: I live. in a mild climate and my energy prices are literally criminal (In 2020 PG&E plead guilty to 84 counts of manslaughter). With my use case it's paid for itself within about 6 months in savings. It is an actual heat pump not just a window AC with mere heat strips. I'd recommend making sure you have a 20 amp circuit as it will help itself to its full rated load with some degree of regularity while operating. During the summer I use a drip bucket for the condensate as the system to remove it doesn't seem to work very well. It's not super quiet, it's not super loud (I'm probably more tolerant than most). It's heavy and bulky, have a friend help install it. I don't mean to focus on the downsides, I'm just trying to be informative and give you a good expectation, I'd buy it again in a heart beat. It can put out a ton of heat down to out door temps of 40 F. It can still put out some heat down to. 30 F but definitely looses efficiency. The AC still works in 95 F degree outdoor heat. If you need it to operate outside of these temps, you may want to look elsewhere, but if you know what you are looking at and have a use case similar to mine, then I highly recommend. 5 stars! ... show more
Reviewed in the United States on July 13, 2025 by T.J.
    • Disappointed, IT DOESN"T HEAT when temps are below freezing!
Style: 12,000 BTU with WiFi & Heat (2024)
It is a great idea and works most of the time. When it falls below freezing it will not heat at all and throws a LO error meaning that temperature is to low to use it. Should read more closely before purchasing. If you live anywhere where it falls below freezing even for short periods, you will have to have a secondary heat source. ... show more
Reviewed in the United States on March 20, 2025 by Michael
    • Simplicity!!!!
Style: 12,000 BTU with WiFi & Heat (2024)
This thing not only is quiet, but it also does a great job. It was 35°f outside today & this thing kept 900sqft room at 80°f inside. I installed this for an elderly widow i know who doesnt have heat or ac in the addition on her home. Installing a traditional hvac system wasnt practical & she didn't want holes cut in the house. This unit was my solution. Price was a bit expensive up front, but it took little to no time to install it. She was absolutely thrilled with how well this unit does. It does so well, im purchasing one for my home to lower my heating & cooling cost. I would've gave it 10 stars if it was an option ... show more
Reviewed in the United States on November 30, 2024 by Richard J.
    • Heat Pump Malfuction and A/C not Cooling
Style: 12,000 BTU with WiFi & Heat (2024)
I bought the 12,000 BTU A/C with 10,000 BTU heater unit (Model: WS5-12HW-301). I had it installed and after about 3 days, the heating function stopped working. When I select "Heat" on the control panel the fan blows but it is not hot whatsoever. I contacted Soleus but they only confirmed it is malfunctioning and that I needed to seek a refund or return. I paid a contractor to install the unit and I would have to pay him again to remove it so that I could return it. Really disappointing that after buying most expensive unit available thinking that I was buying quality, I got something that does not work. The A/C function also does not work. Same issue in that I can hear the compressor come on but it does not blow cool air. I would also warn that even when the unit does work properly, the unit is not capable of producing hot air if the outside air temperature is 40-45 degrees F or lower. Maybe that is typical of all window/saddle units but just want to ensure that everyone is aware of this before buying it. ... show more
Reviewed in the United States on January 27, 2026 by Amazon Customer
    • DON’T BUY IT !!!!
Style: 12,000 BTU with WiFi & Heat (2024)
Shipping was fast. Unit is garbage. It worked for a total of 20 hrs (1 night, and part of the next day) then stopped cooling. We tried to troubleshoot it, but it would not cool any longer. We shipped it back to the seller. Once they received it, they issued us a refund. You’re better of getting a window unit at Lowe’s. ... show more
Reviewed in the United States on August 2, 2025 by Amazon Customer
    • It Does Heat below 41 Degrees
Style: 12,000 BTU with WiFi & Heat (2024)
I've bought the Soleusair 12.000 AC/Heater/Heat Pump to replace expensive to operate baseboard electric heaters in my living room which is fairly large and drafty. I had read all of the mixed at best and negative reviews on the unit but decide to take a chance as the Midea AC/Heater will turn itself off at 41 degrees. Have it up and running now and it is delivering modest heat while the outside temperature is in the thirties. It is definitely not a beast to install, does not shake the wall and is not overly noisy as some have reported. Also it does have a defrost cycle which seems to work. ... show more
Reviewed in the United States on February 9, 2025 by Stewart Rein
    • Today I would buy the GE
Style: 12,000 BTU with WiFi & Heat (2024)
Bought this Soleus 12,000 BTU heat pump in December 2024, because I couldn't find any other window heat pumps at the time. At first I was very pleased with its performance heating well down to about 30°F, still heating but not as well down to 20°F. Using a plug in energy monitor I was extremely pleased with the low amount of electricity that it used, normally between 500 and 600 Watts. The maximum I very rarely saw was 1200 Watts. It has 13 EER Fast forward to August 2026 and it started giving me an FL code which means the condensate pan is not draining. I found there's some biological goo in the drain pan called zoo something or other. I sucked it out with a turkey baster. Apparently you should spray out your window air conditioner with vinegar once a month. I did not know this. Some people place copper or silver in the condensate drain pan to keep biological stuff from growing, I'll use some pennies from now on, and spray vinegar monthly. I used a small waterproof 2 1/2 gallon trash can and put it under the drain plug and drained about a cup of water from it, replugged it and it worked for about A 1/2 hour. I had to run it with it unplugged in order for it to keep going about 6 hours before the bucket was full. As a mechanic, I decided to research the problem, look for a service manual and a parts supplier. I found misleading information where AI told me there was no condensate pump, I found later that there is. I found no service manual available, and only 2 control parts available. So I'm on my own trying to figure it out and kluging some parts to work. Wish me luck. Now where did I put that duct tape? ... show more
Reviewed in the United States on August 13, 2026 by John w.
    • Great AC - Easy to install in the window!
Style: 12,000 BTU with WiFi & Heat (2024)
Easy installation, easy to program and made the upper bedroom cold.
Reviewed in the United States on September 3, 2026 by Zena Taitano

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