Keurig K-Elite Coffee Maker, Single Serve K-Cup Pod Coffee Brewer, With Iced Coffee Capability, Brushed Silver

1.0 out of 5 stars

By Glen - Reviewed in the United States on November 9, 2018

WATER JUST POURS OUT WITHOUT STOPPING...WHAT A MESS!!!

LEAKS WATER-2 Keurigs of the model SAME PROBLEM! Bought this to replace an original design of Keurig that we had for years and the pump finally went out. This model Keurig I originally bought last 29 days before we woke up and the Keurig had leaked water from the brewing spout all over the counter, down the cabinet and on my wood floors. Amazon was great and replaced immediately with the same model overnight. The replacement leaks off and on. Now we randomly wake up to a flooded counter even with an extra cup under the dispenser. You will not have coffee-just cleanup! It will leak in the off mode and the auto on feature is hit or miss. Very disappointed! Keurig customer service was contacted and they said they’d take care of us. Great customer care and with their admission of leaking issues on a batch of serial numbers, Keurig is sending a new machine free of charge and emailed a coupon for 2 free boxes of Kcups. I do have to say Keurig really stepped up to resolve the issue as make it right. I should have a new Keurig in a week and they said this leaking issue has been resolved and I should love the new machine.

5.0 out of 5 stars

By JSH - Reviewed in the United States on February 16, 2019

Way better than our 6 year old K75

Our 6 year old K75 died recently. The typical with those, the air pump went out on it. So I looked into the new ones and went with the Elite. I read several reviews that said it made weak coffee even with the strong brew setting turned on. There were way more positive reviews, so I pulled the trigger and went for it. I can't help but think that the people that left the reviews saying the coffee was weak, were trying to brew a travel mug size with a single coffee pod. I'll explain why I think this further into the review. First, lets talk about the physical aspects of this machine. Quality seems to be much higher than on our old one. It just feels more solid, the bale is actually made of metal on the Elite, it was plastic on the K75. It's smooth operating and just feels solid. The water reservoir is larger and has a much better sliding attachment system. Very easy to get on and off. The drip tray is not as tall, so you can get taller mugs under it without removing the drip tray, and if you do have to remove it, it's quick and easy. No water reservoir on the left side to get int the way anymore. So I feel the design if far superior to that of the K75, at least on the outside. Now, as far as how well the Elite brews coffee. Absolutely phenomenal cup of coffee. Best we have had from a Keurig ever! So, let me preface this a little bit. We personally don't use the coffee pods, as we don't like to contribute to plastic in the landfill if we don't have to. We get whole bean coffee and grind it fresh with a high quality burr grinder and use the "My K-Pod". This actually has two fill lines for coffee grounds. One for normal size mugs and one for travel mugs. My wife and I like our coffee strong, and we use a dark roast, so we filled the My K-Pod with coffee to just below the travel mug size. Set the Keurig Elite to strong brew and then selected the largest mug size, which says it's 10oz. This made a really good, strong, full flavored cup of coffee. Far, far better than our old K75 could do. We did the same with our K75, even selected a smaller cup size and couldn't get anywhere near the strength that we are getting with the Keurig Elite. I wasn't happy about having to buy a new coffee maker, but it turned out to be a blessing in disguise. We are very very happy with the purchase. You won't be disappointed with this, especially if you like to grind your own coffee. So, this leads me to think that maybe some of the people that left one star reviews were using normal coffee pods, possibly using a light or medium roast, and selecting a large cup size. Of course, I don't know this for sure, but then one star reviewers rarely put any detail into their reviews. It's one star and one sentence. If you want good coffee, grind it fresh with a good quality grinder and use the My K-Pod. This gives you control over freshness, grind quality, and you can put in more grounds than a standard K-Cup. Follow the instructions, don't grind the coffee too fine, don't overfill and don't compress the coffee grounds. You should be able to shake the My K-Pod and hear them moving inside, (make sure you have the lid on when you do this). If you can't get a good cup of coffee out this, then you are doing something wrong.

4.0 out of 5 stars

By Pickyjade - Reviewed in the United States on September 23, 2018

Use water with minerals & it'll work fine

Our old Keurig died just before it was 2 years old, so we hoped this one would last longer. Had this model just a few days. It worked fine at first. However, the past 2 mornings, as soon as I press the power on button, water comes out until the reservoir is empty. I've never had this problem with my old Keurig 2.0. I'm thinking of returning this machine. This is not good. *9/28/2018 Update... If you use water devoid of minerals, the machine will allow the water in the reservoir to flow out until it's empty. To fix this, we used bottled water & it worked fine yesterday & today. The presence of a descaling indicator must be responsible for the detection of minerals in the water. I'm giving this model 4 stars, not 5, because that little fact about minerals in the water used should be specified in the instructions. Happy with this Keurig for now & will update if something to the contrary happens.

1.0 out of 5 stars

By inzanevb - Reviewed in the United States on May 13, 2018

I used my Keurig Elite for a month and all ...

I used my Keurig Elite for a month and all of a sudden it turned on by itself and I woke up to and island full of water. I called Keurig and they sent me a new one. I used the new one twice and on the third morning I turned it on and it started to dispense unheated water and wouldn’t stop. I had to unplug it to make it stop. I plugged it back in and turned it on and once again it started to dispense the water from the reservoir and doesn’t STOP!!! Very frustrating. Keurig suport is closed and I’ll have to call them on Monday. Update: 6/30/2018 I had to return my 3rd Elite because the water dispensed on its own and doesn’t stop until it empties the reservoir. Defective design. Sending it back for a Keurig Select.

2.0 out of 5 stars

By Barry of Orange - Reviewed in the United States on September 23, 2018

Keurig K-Elite Single Serve K-Cup Pod Coffee Maker

Worked fine for the first 6 months. Now it has a problem. It randomly only fills the coffee cup about 2/3rds full. Have not figured out why yet. I always keep the water reservoir full, so that is not the problem. I will contact Keurig to see if the can fix or replace it.

1.0 out of 5 stars

By Jason Thomas - Reviewed in the United States on November 27, 2018

Do not buy!

Do not buy! I am on my third machine in 2 months! The machine short pours, and takes 3 minutes to brew 1 cup! There are coffee grounds in my coffee 2 out of 3 uses, and it doesn’t seal around the top of the k-cup so water squirts out of the top! The quick fix for customer service is to just send a new machine, but I keep having the same issues with no solution!

5.0 out of 5 stars

By summerulz - Reviewed in the United States on April 10, 2018

So far so good!

Only had this a few weeks but, I’m very happy with this new Keurig. Hopefully it lasts longer than my Keurig 2.0! I love that it has a 12 oz cup option.

5.0 out of 5 stars

By MA resident - Reviewed in the United States on September 2, 2018

Works great. This model has the smallest cup size available ...

Works great. This model has the smallest cup size available of all the Keurig makers, and therefore the strongest, most concentrated cup of coffee. You can always make a weaker cup by making the cup larger = using more water. Love having a perfectly fresh cup every time.